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FREQUENTLY ASKED QUESTIONS

Who is Edelman Financial Engines?
For more than two decades, Edelman Financial Engines has been an industry
pioneer providing investment advisory services in the workplace to employees –
no matter their account size or investment expertise.

Co-founded by Stanford University professor and Nobel Prize-winning economist
Dr. William F. Sharpe, Edelman Financial Engines provides employees access to
high-quality, sophisticated investment advice that was typically only available
to high-net-worth investors. We model 38,000 investments every month and have
been awarded 12 patents on our investment methodology. Our investment advice is
personalized to your unique situation, preferences, needs and goals.
How are you connected to my Blue Cross NC?
Your employer chose Edelman Financial Engines as the investment advisor for your
employer-sponsored retirement plan account to help you reach the future you
want. We’re not trying to sell any particular product and we don’t earn
commissions from recommending some investments over others. We are a fiduciary.
We do what’s right for you. We are your financial advocate, and we put your
interests first.
I already work with my plan’s recordkeeper. Don’t they take care of everything?
Your plan’s recordkeeper handles the mechanics of your company retirement plan:
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 * Provides statements tracking your account activity and balance
 * Does not typically suggest how you should invest or save for retirement, or
   can only provide information and education on a limited and general basis
 * Might not offer you licensed advisors

Edelman Financial Engines, as investment advisor, provides you with retirement
and investment advice:
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   and situation
 * Provides access to licensed advisors who can answer your questions
 * Recommends how much you should save to better meet your goals
 * Suggests appropriate plan funds to invest in, per your goals and preferences
 * Offers access to educational resources for retirement, saving and financial
   wellness

Why should I have my account managed for me?
To successfully manage your own investments, it helps to have the following
things: the willingness to research markets and investment performance, the time
to monitor your account regularly, and the ability to avoid emotionally based
investment decisions. As a Professional Management member, you can benefit from
our team of investment experts who monitor the market's ups and downs daily, our
modeling of tens of thousands of funds to find the right mix of investments for
you, and our technology that runs thousands of simulations to project how much
retirement income you might have. We have the objective clarity to make informed
investment decisions.
How do you keep my information secure and private?
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appropriate safeguards to protect the information provided to us. If you have
questions about our privacy or security practices, please call us and speak with
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To enable investment advisory services on an ongoing basis, Edelman Financial
Engines receives encrypted participant data from your plan’s recordkeeper. We
may also receive information from you about your investment accounts that are
not part of your company’s plan.

Our privacy policy explains how we protect the privacy of your personal and
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or authorized by law to disclose such information, or if we need to share such
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