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Effective URL: https://www.canadapost-postescanada.ca/cpc/en/our-company/about-us.page
Submission: On February 12 via automatic, source certstream-suspicious — Scanned from US
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Skip to Main Content * Support * Français * * Sign in or Register * * Menu * Personal * Business * Our company * Store * Tools * Search * About us ABOUT US LEARN ABOUT OUR MANAGEMENT TEAM AND CORPORATE INITIATIVES. ABOUT US OVERVIEW Our leadership * Senior management team * Corporate governance * Travel and hospitality policy Corporate sustainability * Environmental responsibility * Accessibility * Archived corporate reports * Indigenous and Northern reconciliation Transparency and trust * Privacy centre * Access to information Legislation and regulations Financial reports * Quarterly financial reports * 2021 Annual report * Giving back to our communities GIVING BACK TO OUR COMMUNITIES LEARN ABOUT GRANTS, AWARDS AND ACCESS CHILDREN’S ACTIVITIES. GIVING BACK TO OUR COMMUNITIES OVERVIEW Canada Post Community Foundation * Community Foundation application * Community Foundation trustees * Community Foundation grant recipients Canada Post Awards for Indigenous Students * Education award recipients Write a letter to Santa * Santa letter tips for parents * Santa letter tips for teachers Kids postal service activities * Jobs JOBS VIEW AVAILABLE JOB OPPORTUNITIES. JOBS OVERVIEW Apply for current opportunities * Business opportunities BUSINESS OPPORTUNITIES LEARN ABOUT BIDS FOR CONTRACT WORK AND RETAIL PARTNERSHIPS. BUSINESS OPPORTUNITIES OVERVIEW Contract work for your business * Goods and services contracts * Transportation contracts Become an authorized retail partner * News and media NEWS AND MEDIA ACCESS MAILING SERVICE UPDATES AND IMAGES FOR MEDIA. NEWS AND MEDIA OVERVIEW Service alerts * Service alerts archive Corporate news * News releases * Closures and service interruptions * Negotiations updates * COVID-19 updates Media centre * Photo gallery * B-roll footage * Canada Post logos * Track * Find a postal code * Find a rate * Find a post office * Support * More tools Close * Track * Find a postal code * Find a rate * Find a post office * Support * More tools * * * undefined * * Sign in or Register Back Sign out * undefined * Back to main menu * * Back ACCESS YOUR ACCOUNT Username Remember my username on this device Password Forgot Username? or Password? REGISTER ONLINE Create an online account in a few easy steps! Register now * HELLO, * Dashboard * My Profile * My Support * * Personal * Business * Our company * * Store * * Support * PERSONAL Learn about mailing services for individuals. * Receiving RECEIVING Learn about the different ways to receive your mail and packages. * Manage your mail MANAGE YOUR MAIL Learn about residential community mailboxes and moving mail services. * Forward your mail FORWARD YOUR MAIL Forward mail to a new or temporary address. * Customized Mail Forwarding for commercial customers CUSTOMIZED MAIL FORWARDING FOR COMMERCIAL CUSTOMERS * Hold your mail HOLD YOUR MAIL Temporarily stop mail delivery to your address. * Alternative delivery options ALTERNATIVE DELIVERY OPTIONS Learn about receiving mail at the post office and condo parcel lockers. * Deliver purchases to post office (FlexDelivery) DELIVER PURCHASES TO POST OFFICE (FLEXDELIVERY) Have packages sent to the post office for pickup. * Rent a post office box RENT A POST OFFICE BOX Rent a secure PO box to receive mail and packages. * Parcel lockers PARCEL LOCKERS Pick up packages from the locker in your condo or apartment building. * Moving to a new home MOVING TO A NEW HOME Learn about mail forwarding and accessing your new community mailbox. * Track a package TRACK A PACKAGE Learn about tracking, delivery notice cards and reference numbers. * Automatic tracking AUTOMATIC TRACKING * Find a post office FIND A POST OFFICE * Our mobile app OUR MOBILE APP Learn about our free app and get package updates on the go. * Sending SENDING View postage rates and shipping services for mail and packages. * Letters and mail LETTERS AND MAIL Learn about postage prices and mail sizing. * Postage rates POSTAGE RATES Mailing prices for domestic and international letters and cards. * Letter weight and size LETTER WEIGHT AND SIZE Measurements for standard and oversized or non-standard mail. * Register your mail REGISTER YOUR MAIL Buy Registered Mail™ to get proof your letter was received. * Create custom stamps CREATE CUSTOM STAMPS Design personal stamps for domestic and international mailing. * Parcels PARCELS Learn about different shipping services for packages. * Ship online SHIP ONLINE Create, pay for and print a shipping label online. * Return your purchase RETURN YOUR PURCHASE Access and print a return shipping label online. * View restrictions VIEW RESTRICTIONS Learn about non-mailable and controlled item restrictions by country. * Cannabis CANNABIS * Firearms FIREARMS * Compare shipping services in Canada COMPARE SHIPPING SERVICES IN CANADA Learn about domestic shipping speeds and features. * Regular Parcel REGULAR PARCEL * Xpresspost XPRESSPOST * Priority PRIORITY * Compare international shipping services COMPARE INTERNATIONAL SHIPPING SERVICES Learn about international shipping speeds and features. * Small Packet USA SMALL PACKET USA * Small Packet International – Air or Surface SMALL PACKET INTERNATIONAL – AIR OR SURFACE * Xpresspost – International XPRESSPOST – INTERNATIONAL * Xpresspost – USA XPRESSPOST – USA * Tracked Packet – International TRACKED PACKET – INTERNATIONAL * Tracked Packet – USA TRACKED PACKET – USA * Expedited Parcel – USA EXPEDITED PARCEL – USA * International Parcel – Air or Surface INTERNATIONAL PARCEL – AIR OR SURFACE * Priority Worldwide PRIORITY WORLDWIDE * Estimate duties and taxes ESTIMATE DUTIES AND TAXES * Complete customs form COMPLETE CUSTOMS FORM * Flat rate boxes FLAT RATE BOXES Purchase the box and included postage at the post office, ship anytime. * Access our quick tools ACCESS OUR QUICK TOOLS Learn about your favourite shipping tools. * Find a rate FIND A RATE * Find a delivery standard FIND A DELIVERY STANDARD * Track a package TRACK A PACKAGE * Find a post office FIND A POST OFFICE * Find a postal code FIND A POSTAL CODE * Money services MONEY SERVICES Learn about money services available at the post office. * Send money SEND MONEY Learn about affordable money transfers and cashable money orders. * Money orders MONEY ORDERS Send secure, cashable money orders from the post office. * International money transfer (MoneyGram) INTERNATIONAL MONEY TRANSFER (MONEYGRAM) Send affordable, international money transfers all over the world. * Manage money MANAGE MONEY Learn about prepaid cards and ordering foreign currency. * Prepaid reloadable cards PREPAID RELOADABLE CARDS Buy prepaid cards at the post office for shopping and travel. * Mastercard MASTERCARD * Get to know your card Get to know your card * How to get started How to get started * How it works How it works * Contact us Contact us * FAQ FAQ * Other prepaid services OTHER PREPAID SERVICES Buy calling cards and mobile recharge cards at the post office. * Foreign cash delivery FOREIGN CASH DELIVERY Order currency online for delivery to your home or the post office. * Personal loans PERSONAL LOANS Get migratory bird hunting permits at the post office. * Gift cards GIFT CARDS Purchase gift cards at the post office. * Collectible stamps and coins COLLECTIBLE STAMPS AND COINS Learn about collectible stamps and access pictorial cancels. * Canadian stamp stories CANADIAN STAMP STORIES Tips and ideas on collecting stamps and coins. * Details magazine collections catalogue DETAILS MAGAZINE COLLECTIONS CATALOGUE * Suggest a stamp SUGGEST A STAMP Send us your stamp theme ideas. * Pictorial cancels PICTORIAL CANCELS View available postal cancels and which post office offers them. BUSINESS Learn about mailing services for businesses of all sizes. * Shipping SHIPPING Learn about services and rates for Canadian and international shipping. * Ship in Canada SHIP IN CANADA Learn about domestic shipping services to suit your business needs. * Find a rate and ship FIND A RATE AND SHIP Learn about costs for small business and large volume shipping. * Snap Ship SNAP SHIP * Shipping Manager SHIPPING MANAGER * EST 2.0 EST 2.0 * Compare shipping services COMPARE SHIPPING SERVICES Learn about domestic shipping speeds and features. * Regular Parcel REGULAR PARCEL * Expedited Parcel EXPEDITED PARCEL * Xpresspost XPRESSPOST * Priority PRIORITY * View restrictions VIEW RESTRICTIONS Learn about non-mailable and controlled item mail restrictions by country. * Cannabis CANNABIS * Choose a shipping tool CHOOSE A SHIPPING TOOL Compare our 3 shipping tools to find the tool for your business. * Third-party shipping software THIRD-PARTY SHIPPING SOFTWARE * Ship internationally SHIP INTERNATIONALLY Learn about international shipping services for your business needs. * Find a rate and ship FIND A RATE AND SHIP Learn about costs for small business and large volume shipping. * Snap Ship SNAP SHIP * EST 2.0 EST 2.0 * Compare shipping services COMPARE SHIPPING SERVICES Learn about U.S. and international shipping speeds and features. * Small Packet – USA SMALL PACKET – USA * Small Packet International – Air or Surface SMALL PACKET INTERNATIONAL – AIR OR SURFACE * Tracked Packet – USA TRACKED PACKET – USA * Tracked Packet – International TRACKED PACKET – INTERNATIONAL * Expedited Parcel – USA EXPEDITED PARCEL – USA * International Parcel – Air or Surface INTERNATIONAL PARCEL – AIR OR SURFACE * Xpresspost – USA XPRESSPOST – USA * Xpresspost – International XPRESSPOST – INTERNATIONAL * Priority Worldwide PRIORITY WORLDWIDE * View restrictions VIEW RESTRICTIONS Learn about non-mailable and controlled restrictions by country * Estimate duties and taxes ESTIMATE DUTIES AND TAXES Estimate duties and taxes * Find customs codes FIND CUSTOMS CODES * Complete customs form COMPLETE CUSTOMS FORM * Choose a shipping tool CHOOSE A SHIPPING TOOL Compare our 3 shipping tools to find the tool for your business. * Track and find TRACK AND FIND Quick links to online tools. * Track a package TRACK A PACKAGE * Find a postal code FIND A POSTAL CODE * Find an address FIND AN ADDRESS * Find a post office FIND A POST OFFICE * Find a drop-off location FIND A DROP-OFF LOCATION * Find a delivery standard FIND A DELIVERY STANDARD * Package Redirection PACKAGE REDIRECTION Redirect a shipment while in transit. * Access our quick tools ACCESS OUR QUICK TOOLS Quick links to track your parcel, find an address or postal code. * Snap Ship SNAP SHIP Online shipping tool best for small businesses. * Shipping Manager SHIPPING MANAGER Online shipping tool for large volume shippers with a parcels contract. * Request a pickup REQUEST A PICKUP Have us pick up packages from your business for shipping. * Simplify returns SIMPLIFY RETURNS Learn about how to create a returns strategy for your customers. * Customer return policy CUSTOMER RETURN POLICY Create and manage return policies online, for free. * Get shipping resources and articles GET SHIPPING RESOURCES AND ARTICLES Business Matters blog. * Service and system alerts SERVICE AND SYSTEM ALERTS * Marketing MARKETING Learn about direct mail campaigns and renting address data. * Launch a campaign LAUNCH A CAMPAIGN Compare our direct mail services to match your campaign goals. * Reach every mailbox REACH EVERY MAILBOX Create a direct mail campaign online or with the help of a partner. * Precision Targeter PRECISION TARGETER Learn how to target the right audience for your campaign. * Get to the tool Get to the tool * Create a mailing plan Create a mailing plan * Review your mailing plan Review your mailing plan * Map buttons Map buttons * Data view buttons Data view buttons * Menu buttons Menu buttons * Snap Admail SNAP ADMAIL * Find a partner FIND A PARTNER * Precision Targeter PRECISION TARGETER Precision Targeter * Discover similar customers DISCOVER SIMILAR CUSTOMERS Effectively target potential customers using postal code data. * Send Personalized Mail SEND PERSONALIZED MAIL Launch a campaign with personalized, addressed direct mail. * Why direct mail marketing? WHY DIRECT MAIL MARKETING? Our research shows how direct mail supports marketing campaigns. * Audience insights and solutions AUDIENCE INSIGHTS AND SOLUTIONS Access targeted customer lists to boost your sales. * Rent our prospect lists RENT OUR PROSPECT LISTS Use the most current address data to target and segment customers. * NCOA Mover Data NCOA MOVER DATA * Clean your customer lists CLEAN YOUR CUSTOMER LISTS Learn about services that increase the accuracy of customer data. * NCOA mover data service NCOA MOVER DATA SERVICE * Get audience insights GET AUDIENCE INSIGHTS Analyze campaign data to optimize future campaigns. * License our data LICENSE OUR DATA Use our data products to create your campaign mailing lists. * Get marketing resources and articles GET MARKETING RESOURCES AND ARTICLES Business Matters blog. * E-commerce E-COMMERCE Learn about services to support your online business for customers. * Start selling online START SELLING ONLINE Learn about setting up your online store with our partners. * E-commerce Innovation Awards E-COMMERCE INNOVATION AWARDS * Enhance your e-commerce operations ENHANCE YOUR E-COMMERCE OPERATIONS Learn about services to enable online purchase, delivery and returns. * Verify customer addresses VERIFY CUSTOMER ADDRESSES Integrate AddressComplete™ to improve your online checkout experience. * Display rates and delivery dates DISPLAY RATES AND DELIVERY DATES Integrate shipping costs and speeds directly in your online checkout. * Request a pickup REQUEST A PICKUP Have us pick up packages from your business for shipping. * Provide parcel tracking PROVIDE PARCEL TRACKING Add tracking to your website and let customers track their purchase. * Ship from a store SHIP FROM A STORE Ship online purchases to customers from the closest retail store. * Deliver to a post office DELIVER TO A POST OFFICE Offer post office pickup of purchases to your customers. * Simplify returns SIMPLIFY RETURNS Create the best returns experience for your customers. * Integrate with our APIs INTEGRATE WITH OUR APIS Use free APIs to integrate our services directly with your website. * Get e-commerce resources and articles GET E-COMMERCE RESOURCES AND ARTICLES Business Matters blog. * Small business SMALL BUSINESS Learn about shipping tools and discounts tailored for small business. * Shipping discounts SHIPPING DISCOUNTS Learn about savings program discount levels. * Start selling online START SELLING ONLINE Learn about setting up your online store with our partners. * Exclusive discounts EXCLUSIVE DISCOUNTS * Direct mail discounts DIRECT MAIL DISCOUNTS Learn about small business savings on direct mail marketing campaigns. * Snap Ship SNAP SHIP Create shipping labels online and access discounted rates. * Postal services POSTAL SERVICES Learn about mailing services to support your business operations. * Mailing MAILING Learn about services to manage your business mailings. * Get business letter discounts GET BUSINESS LETTER DISCOUNTS Learn about savings on large-volume business correspondence mail. * Send publications SEND PUBLICATIONS Access lower postage rates on magazines, newspapers and newsletters. * Prepaid reply mail PREPAID REPLY MAIL Include postage-paid return mail as part of direct mail campaigns. * Design and track reply mail DESIGN AND TRACK REPLY MAIL * Forward your mail FORWARD YOUR MAIL Forward mail to a new or temporary address. * Hold your mail HOLD YOUR MAIL Temporarily stop mail delivery to your address. * Register your mail REGISTER YOUR MAIL Pay a flat rate for Registered Mail™ and get a signature upon arrival. * Money services and prepaid cards MONEY SERVICES AND PREPAID CARDS Learn about worldwide money transfers and buying secure, prepaid cards. * Money orders MONEY ORDERS Send certified cashable documents securely through the mail. * Prepaid credit cards PREPAID CREDIT CARDS Buy prepaid cards at the post office for shopping and travel. * Gift cards and prepaid products GIFT CARDS AND PREPAID PRODUCTS Buy gift cards and phone vouchers at the post office. * Find a post office FIND A POST OFFICE * Rent a post office box RENT A POST OFFICE BOX Get your business mail delivered to a secure Postal Box. * Digital mail and document sharing DIGITAL MAIL AND DOCUMENT SHARING Send pay statements and tax forms or large files to employees securely. * Share confidential files digitally (Connect) SHARE CONFIDENTIAL FILES DIGITALLY (CONNECT) Securely send messages and documents outside your corporate firewall. * Verify customer identity VERIFY CUSTOMER IDENTITY Setup Digital Proof of Identity to protect against fraud and theft. * Purchase stamps and meters PURCHASE STAMPS AND METERS Choose your postage and save on frequent or large business mailing. * Shop SHOP Shop for stamps, shipping supplies and collectibles. * Billing and Invoices BILLING AND INVOICES Learn how to build customized invoices for your business. * Articles and resources ARTICLES AND RESOURCES Access articles with ideas and tips to support your business operations. * All posts in shipping ALL POSTS IN SHIPPING * Shipping articles SHIPPING ARTICLES * Shipping resources SHIPPING RESOURCES * Shipping events SHIPPING EVENTS * All posts in marketing ALL POSTS IN MARKETING * Marketing articles MARKETING ARTICLES * Marketing resources MARKETING RESOURCES * Marketing events MARKETING EVENTS * All posts in e-commerce ALL POSTS IN E-COMMERCE * E-commerce articles E-COMMERCE ARTICLES * E-commerce resources E-COMMERCE RESOURCES * E-commerce events E-COMMERCE EVENTS OUR COMPANY Learn about Canada Post and shipping service alerts. * About us ABOUT US Learn about our management team and corporate initiatives. * Our leadership OUR LEADERSHIP Learn about our leadership behaviours and teams. * Senior management team SENIOR MANAGEMENT TEAM Learn about the members of our senior management team. * Corporate governance CORPORATE GOVERNANCE Learn about the Board of Directors, our principles and policies. * Role of the Board ROLE OF THE BOARD * Directors' biographies DIRECTORS' BIOGRAPHIES * Directors' committees DIRECTORS' COMMITTEES * Board diversity BOARD DIVERSITY * Travel and hospitality policy TRAVEL AND HOSPITALITY POLICY Learn about the Board and senior management members spending policy. * Travel and hospitality expenses TRAVEL AND HOSPITALITY EXPENSES * Corporate sustainability CORPORATE SUSTAINABILITY Learn about how we support communities, employees and the environment. * Environmental responsibility ENVIRONMENTAL RESPONSIBILITY Learn about our sustainability and conservation efforts. * Accessibility ACCESSIBILITY Learn about how we’re improving the accessibility of our services. * Digital accessibility DIGITAL ACCESSIBILITY * Delivery accommodation program DELIVERY ACCOMMODATION PROGRAM * Accessibility advisory panel ACCESSIBILITY ADVISORY PANEL * Archived corporate reports ARCHIVED CORPORATE REPORTS Access past corporate responsibility reports. * Indigenous and Northern reconciliation INDIGENOUS AND NORTHERN RECONCILIATION Learn about how we’re improving our work with Indigenous communities. * Transparency and trust TRANSPARENCY AND TRUST Learn about how we protect your information and keep you informed. * Privacy centre PRIVACY CENTRE Learn about our privacy practices and access the Privacy Policy. * Access to information ACCESS TO INFORMATION * Legislation and regulations LEGISLATION AND REGULATIONS Access the Canada Post Corporation Act. * Financial reports FINANCIAL REPORTS View our annual reports and quarterly financial reports. * Quarterly financial reports QUARTERLY FINANCIAL REPORTS Access current and archived quarterly financial reports. * 2021 Annual report 2021 ANNUAL REPORT Access the most recent Annual report. * Giving back to our communities GIVING BACK TO OUR COMMUNITIES Learn about grants, awards and access children’s activities. * Canada Post Community Foundation CANADA POST COMMUNITY FOUNDATION Learn about Foundation grants for schools, charities and organizations. * Community Foundation application COMMUNITY FOUNDATION APPLICATION Learn how to apply for a Community Foundation grant. * Community Foundation trustees COMMUNITY FOUNDATION TRUSTEES Learn about the trustees and advisors that award Foundation grants. * Community Foundation grant recipients COMMUNITY FOUNDATION GRANT RECIPIENTS Browse past community projects that have received grants. * Canada Post Awards for Indigenous Students CANADA POST AWARDS FOR INDIGENOUS STUDENTS Learn about education grants for Indigenous Peoples. * Education award recipients EDUCATION AWARD RECIPIENTS Browse a list of past Indigenous Student award winners. * Write a letter to Santa WRITE A LETTER TO SANTA Send a letter to the North Pole and get tips for parents and teachers. * Santa letter tips for parents SANTA LETTER TIPS FOR PARENTS Get letter templates and tips for writing to the North Pole. * Santa letter tips for teachers SANTA LETTER TIPS FOR TEACHERS Get information on sending a class letter to Santa. * Kids postal service activities KIDS POSTAL SERVICE ACTIVITIES Download printable mail templates and activity sheets. * Jobs JOBS View available job opportunities. * Apply for current opportunities APPLY FOR CURRENT OPPORTUNITIES Browse available jobs at Canada Post. * Business opportunities BUSINESS OPPORTUNITIES Learn about bids for contract work and retail partnerships. * Contract work for your business CONTRACT WORK FOR YOUR BUSINESS Partner with us and bid on contracts for your business. * Goods and services contracts GOODS AND SERVICES CONTRACTS Browse and bid on goods and services contracts. * Transportation contracts TRANSPORTATION CONTRACTS Bid on air and ground transportation contracts. * Become an authorized retail partner BECOME AN AUTHORIZED RETAIL PARTNER Offer post office products and services from your business. * News and media NEWS AND MEDIA Access mailing service updates and images for media. * Service alerts SERVICE ALERTS Updated details on mail delivery interruptions. * Service alerts archive SERVICE ALERTS ARCHIVE Browse past service alerts. * Corporate news CORPORATE NEWS Access news releases and company updates. * News releases NEWS RELEASES Browse our most recent and past news releases. * Closures and service interruptions CLOSURES AND SERVICE INTERRUPTIONS Learn about weather events and holiday hours impacting delivery. * Negotiations updates NEGOTIATIONS UPDATES Get information on negotiations with our unions. * COVID-19 updates COVID-19 UPDATES Learn about impacts to sending amid COVID-19. * COVID-19 frequently asked questions COVID-19 FREQUENTLY ASKED QUESTIONS * Media centre MEDIA CENTRE Access official company images, logos and videos. * Photo gallery PHOTO GALLERY Browse and download official company images. * B-roll footage B-ROLL FOOTAGE View and download B-roll footage of our facilities and products. * Canada Post logos CANADA POST LOGOS Access our company logo and guidelines on how it should be applied. STORE Shop for stamps, shipping supplies and collectibles. * Mailing and shipping MAILING AND SHIPPING Order packaging, envelopes, stamps, boxes and wraps. * Postage stamps POSTAGE STAMPS * Flat rate (prepaid) products FLAT RATE (PREPAID) PRODUCTS Discover prepaid envelopes and flat rate boxes, priced by region. * Flat rate (prepaid) products and shipping regions FLAT RATE (PREPAID) PRODUCTS AND SHIPPING REGIONS * Shipping supplies SHIPPING SUPPLIES * Stamp collecting STAMP COLLECTING See the latest stamp collections and quality accessories. * Stamps and collectibles STAMPS AND COLLECTIBLES * Stamp collecting accessories STAMP COLLECTING ACCESSORIES * Postcards POSTCARDS * Coin collecting COIN COLLECTING View featured collectible coins released by the Canadian Mint. * New arrivals NEW ARRIVALS * Coins and coin sets COINS AND COIN SETS * Coin albums and accessories COIN ALBUMS AND ACCESSORIES * Quick Order QUICK ORDER * Favourites FAVOURITES * Track * Find a postal code * Find a rate * See more tools * Français * Français ABOUT US COMMITTED TO OUR CUSTOMERS IN OUR VALUES AND LEADERSHIP We’re passionate about our customers, our employees and the communities we serve. Learn about the values, vision and leadership behaviours that make us the no. 1 parcel delivery company in Canada. OUR VALUES We are driven by innovation in the marketplace, excellence in customer service, and integrity and respect in our actions. TRANSFORMATION We innovate and transform to win in the marketplace. CUSTOMER We serve Canadians with pride and passion. INTEGRITY We act responsibly and with integrity. RESPECT We treat each other with fairness and respect. SAFETY We are committed to a safe and healthy environment for all of our stakeholders. OUR LEADERSHIP Learn about our leadership behaviours, the federal regulations that govern us and meet the Board of Directors and senior management team. * Meet our leadership CORPORATE RESPONSIBILITY We’re committed to the health and well-being of our employees, the environment and communities we serve. 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