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VIRGIN MONEY GIVING

After 12 years of supporting charities and fundraisers, Virgin Money Giving
closed in November 2021.




--------------------------------------------------------------------------------


OVER £1 BILLION RAISED FOR CHARITIES

After 12 years of supporting charities and fundraisers, Virgin Money Giving
closed in November 2021. In that time, over 20,000 charities and more than a
million fundraisers have raised over £1 billion. We’d like to say a big thank
you to everyone who played a part in our story.

We're very proud of what has been achieved and we know it couldn't have been
done without the incredible charities, partners and fantastic fundraisers who
continue to make a real difference.


FREQUENTLY ASKED QUESTIONS

What do I need to do now? 

Our website is now closed to donations and fundraising. You will now need to
register on another online fundraising platform for future fundraising. There
are many other online platforms available so to help you get started we have an
article summarising some of the options. Platform fees, site functionality and
costs vary so please give yourself time to find one that suits you.

What will happen to Gift Aid? 

We collected Gift Aid on all eligible donations made and the last payment was
paid to charities on 10 February 2022. This included any monies we received from
HMRC by 31 January 2022. You will need to contact HMRC for any outstanding Gift
Aid queries.

As a charity we had a number of regular donors. What will happen to those? 

You can contact all your regular donors who have used Virgin Money Giving to
encourage them to continue to make their donation by an alternative method.

What will happen to the Virgin Money Giving data? 

As the data controller, we’ll retain information for no longer than is necessary
and this will mean that we'll continue to hold some information for a period of
time after our relationship has ended. This is to comply with our legal and
regulatory obligations to keep records of our relationship, to resolve disputes
or where it may be needed for future legal proceedings. After this time the
information will be deleted in line with our data retention guidelines. Please
see our privacy policy for further information.

Has the money I raised gone to charity? 

Yes, there is nothing for you to do as all donations have been sent to your
chosen charity/charities.

Can I still view my charity’s data? 

Your data and account information is no longer available for you to view on the
Virgin Money Giving website.


RELATED CONTENT

 * Virgin Money Giving Privacy Policy


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