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Unlock the NEW FinTech Apocalypse Survival Guide: Frameworks, exercises & action
items for retail banking teams
 * Platform
   
   
   PLATFORM
   
   Surface more digital insights with less effort with Glassbox.
   
    * Customer Journey Analytics Discover the Augmented Journey Map™
    * Mobile App Analytics Top-rated app analytics you can rely on
    * Session Replay Instant replay of any digital session
    * Performance Analytics Technical intelligence meets CX
    * Product Analytics Track user behavior and engagement
    * Interaction & Heatmaps Rich analysis of on-page engagement
   
    * Glassbox Insights Assistant AI-assisted insights at your fingertips New
    * Funnel Analysis Measure conversions and their impact
    * Struggle & Error Analysis Find and eliminate digital friction
    * Voice of the Silent More actionable customer feedback New
    * Digital Record Keeping Retain data for compliance & complaints
   
    * Tagless Data Capture
    * AI Inside
    * Integrations
    * Data Privacy & Security
    * Plans & Pricing

 * Solutions
   
   
   SOLUTIONS
   
   Reveal the secrets to digital business growth.
   
   By industry
    * Financial Services Gain and retain digital customers
    * Insurance Create life-long policyholders
    * Retail & E-commerce Turn browsers into buyers
    * Travel & Hospitality Be their final destination
    * Telecom Convert more, churn less
   
   By team
    * Marketing & E-commerce Maximize digital conversion and revenue
    * Product & UX Understand customer behavior better
    * Customer Experience Know what it takes to improve CX
    * Data & Analytics Discover meaningful insights more easily
   
    * Engineering & DevOps Find and fix issues faster
    * Customer Service Deliver outstanding digital support
    * Compliance Retain the digital records that matter

 * Why Glassbox
   
   
   WHY GLASSBOX
   
   Use deeper insights to deliver better experiences.
   
    * Case Studies Real benefits, real results with Glassbox
    * Services & Customer Success Your partner in achieving digital excellence

 * Resources
    * Resource Center A digital experience content library
    * Blog The latest news, views and how-to's
    * Events & Webinars See us live or online at these events
    * Maturity Assessment Benchmark your digital analytics maturity
    * Web Performance Benchmarks Benchmarks from the world's leading companies
   
    * Glossary Digital Analytics & CX glossary
    * Website Performance Test Analyze your website load speed
    * In-depth Guides Explore in-depth guides and insights.
   
   Virtual guide
   
   Surviving the FinTech Apocalypse: A Guide for Retail Banks
   
   Read the guide
   
 * Company
    * About Us Get to know Glassbox
    * Leadership Meet our executive team
    * Partners Explore or join our partner ecosystem
    * Investors Information for the investment community
   
    * Contact Us We'd love to connect with you
    * Careers Join our fast-growing team We're hiring!
    * News See where we're making headlines

 * Plans & Pricing
 * Contact Sales

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BRING YOUR DIGITAL CUSTOMERS INTO FOCUS

Discover exactly what your customers do—and why. Digital experience intelligence
delivers insights that fuel customer growth and loyalty.

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2024 Top 100 Software


TRUSTED BY DIGITAL INNOVATORS




KNOW WHAT IT TAKES TO GROW YOUR DIGITAL BUSINESS

It's easy to deliver stand-out experiences when you understand how digital
friction impacts customer behavior. Our CX insights unlock a deeper level of
customer understanding—the secret to growing your digital business.

 * Design experiences that maximize conversion
 * Build customer-centric digital products
 * Find and fix technical issues faster
 * Make customer feedback more actionable

Solutions



UNMATCHED DIGITAL EXPERIENCE INTELLIGENCE

Glassbox helps you see and serve your digital customers more effectively by
providing greater insights with less effort than traditional digital analytics
tools.


TAGLESS DATA CAPTURE

Patented technology automatically captures 100% of digital events for maximum
insights.

See the power of tagless



MORE DATA, DEEPER INSIGHTS

Glassbox captures everything, so you can analyze any session, page, user,
journey and more.

Go deeper with Glassbox



AI-POWERED, HUMAN-CENTERED

Accelerate insights with our savvy AI assistant.

See GIA in action



SECURITY AND PRIVACY BY DESIGN

Multi-layered privacy and security controls protect you and your customers.

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TOP-RATED MOBILE APP ANALYTICS

Glassbox is a mature, proven analytics tool for native mobile apps. That’s why
we’re rated Highest Satisfaction and Easiest to Use in G2.

Learn more

Best analytics software


LOVED AND TRUSTED




LOVED AND TRUSTED

> With Glassbox we’re able to identify not just the struggle but the impact of
> the struggle. We identified the issue, we quantified it and we fixed it.

Jim Bassett, Head of Site Operations and Product Information, Sainsbury’s
Digital
Watch the videoAll case studies


> Glassbox gives us the most accurate view of how our members experience our app
> and gives us confidence in our UX.

Software Development Lead, SoFi
Read the case studyAll case studies


> Glassbox helps us identify a common issue impacting thousands of customers,
> prioritize and fix it, within seconds.

Catherine Warner, Analyst, Digital VoC Platforms
Watch the videoAll case studies


> With insights into our users behavior, we improved customer experience,
> engagement and ultimately drove more revenue.

Jill Taylor, Digital Product Lead
Watch the videoAll case studies


> By understanding the friction points driving conversions, we increased both
> customer acquisition and their lifetime value.

Chris Grant, Head of User Experience
Watch the videoAll case studies


> We couldn’t imagine better cooperation with a tech partner than the one we
> have with Glassbox.

Mobile App Product Manager, Bank Leumi
Read the case studyAll case studies


> With insights into our users’ behavior on different devices, we are delivering
> best in class experiences on both mobile and web.

Courtney Toder, Digital Product Lead
Watch the videoAll case studies


> If I had to choose only one analytics tool for my product, it would be
> Glassbox without hesitation.

Sylvain Robitaille, Senior Customer Experience Analyst
All case studies





LATEST NEWS & RESOURCES

Virtual guide

Surviving the FinTech Apocalypse: A Guide for Retail Banks

Read the guide


Talent

Glassbox Appoints Michelle Suzuki as Chief Marketing Officer

Read more


Financial

Glassbox Reports Record Growth in Cloud Subscription Revenue, Bolsters AI
Advancements

Read more


Feature

Evolving VoC Programs: Expert Insights on Activating the Customer’s Authentic
Voice

Read more



ResourcesNews



SEE GLASSBOX IN ACTION

See why Glassbox is chosen by digital leaders to analyze more than 1 trillion
web and mobile sessions annually.

Get a demo

Get a demo
 * Platform
    * Customer Journey Analytics
    * Mobile App Analytics
    * Session Replay
    * Performance Analytics
    * Product Analytics
    * Interaction & Heatmaps
   
    * Glassbox Insights Assistant New
    * Funnel Analysis
    * Struggle & Error Analysis
    * Voice of the Silent New
    * Digital Record Keeping
   
    * Tagless Data Capture
    * AI Inside
    * Integrations
    * Data Privacy & Security
    * Plans & Pricing

 * Solutions
   By industry
    * Financial Services
    * Insurance
    * Retail & E-commerce
    * Travel & Hospitality
    * Telecom
   
   By team
    * Marketing & E-commerce
    * Product & UX
    * Customer Experience
    * Data & Analytics
   
    * Engineering & DevOps
    * Customer Service
    * Compliance

 * Why Glassbox
    * Case Studies
    * Services & Customer Success

 * Resources
    * Resource Center
    * Blog
    * Events & Webinars
    * Maturity Assessment
    * Web Performance Benchmarks
   
    * Glossary
    * Website Performance Test
    * In-depth Guides

 * Company
    * About Us
    * Leadership
    * Partners
    * Investors
   
    * Contact Us
    * Careers We're hiring!
    * News

 * Customer Portal
 * SessionCam
 * Privacy Policy
 * Cookie Policy

© 2024 Glassbox

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