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Text Content

PLEASE TURN ON JAVASCRIPT IN YOUR BROWSER

It appears your web browser is not using JavaScript. Without it, some pages
won't work properly. Please adjust the settings in your browser to make sure
JavaScript is turned on.


Skip to main content
 * Personal, current product
 * Business
 * Commercial

 * Schedule a meeting
 * Customer service
    * See help options
    * Make a payment
    * Find ATM or branch

 * Español
 * Search

Open side menu
Chase logo, links to Chase home
Sign in
 * Checking
    * Choose a checking account
    * Debit card for kids

 * Savings & CDs
    * Choose a savings account
    * CDs

 * Credit cards
    * Explore credit cards
   
    * --------------------------------------------------------------------------------
      
      Personal credit cards
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    * Sign in for offers

 * Home loans
    * Buy a home
    * Refinance your mortgage
    * Apply for a mortgage
   
    * --------------------------------------------------------------------------------
      
      Access calculators and tools
    * See current rates
    * Manage account
    * Homebuying 101

 * Auto
    * Finance a car
    * Shop for a car
    * Manage your car
   
    * --------------------------------------------------------------------------------
      
      Prequalify for financing
    * Explore auto options

 * Investing by J.P. Morgan
    * Explore investing
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    * Plan your retirement
    * Education planning
    * Investing insights

 * Education & goals
    * Education center
    * Free credit score
    * Financial goals

 * Travel
    * Travel




CHASE PRIVACY AND SECURITY

 


WELCOME TO THE CHASE SECURITY CENTER


 

Our suite of security features can help protect your info and money, and give
you peace of mind.



 * Security Center home
 * How we protect you
 * What you can do
 * Help safeguard seniors
 * Spot scams
 * Online do’s & don’ts
 * Privacy
 * Report fraud

Security Center home
 * How we protect you
 * What you can do
 * Help safeguard seniors
 * Spot scams
 * Online do’s & don’ts
 * Privacy
 * Report fraud



 


LET'S WORK TOGETHER TO HELP KEEP YOUR ACCOUNT SAFE

Side 1 of 2


HOW WE PROTECT YOU

We're continuously working to make your banking safer. See how we're dedicated
to helping protect you and your accounts.

Learn more, on how Chase helps protect you
Side 1 of 2


HOW WE PROTECT YOU

We're continuously working to make your banking safer. See how we're dedicated
to helping protect you and your accounts.

Learn more, on how Chase helps protect you

Back

to side 1 of 2
Side 1 of 2


WHAT YOU CAN DO

Add extra protection to your account to help keep yourself safe from fraud and
scams.

Learn more, on what you can do to protect yourself
Side 1 of 2


WHAT YOU CAN DO

Add extra protection to your account to help keep yourself safe from fraud and
scams.

Learn more, on what you can do to protect yourself

Back

to side 1 of 2




LEARN HOW TO STEER CLEAR OF SCAMMERS WHEN USING ZELLE®

 

Zelle® is a fast and convenient way to send and receive money with people you
know and trust like friends and family. But using it to send money to someone
you don’t know, or to pay for merchandise or services you can’t be sure you’ll
get, can be risky.

 

What to watch out for




OLDER ADULTS IN PARTICULAR ARE AT RISK FOR FRAUD. LEARN HOW YOU CAN HELP US
PROTECT YOUR ACCOUNTS.





STAYING SAFE IN THE FUTURE STARTS NOW

 

Learn how to help take control of your future by recognizing the signs of
financial abuse and exploitation. Get the tools to help you stay safe.

 

Start now





WE VALUE YOUR PRIVACY

We treat your personal and financial information with care. Our Privacy Policy
explains how.

 * Online Privacy Policy
 * U.S. Consumer Privacy Notice
 * CCPA Disclosure

 

 





 


STAY ONE STEP AHEAD OF SCAMS

 

Learn more about the common tricks scammers are using to help keep yourself
safe.

 

 


PAY YOURSELF


 

"Did you authorize this transaction? Send the money to yourself using Zelle®
Footnote 1Opens overlay."

 

TIP: Chase will never ask you to send money back to yourself to reverse fraud on
your account or to fix an issue.

 

 


FOR SALE, HOT DEAL

 

"Get a great price on these exclusive sneakers. You can pay using cash or a
payment app."

 

TIP: Be cautious of great "deals" on social media sites. Once you send money you
may not get it back.

 

 


COMPUTER VIRUS


 

"We've detected malware on your computer. Let's get that fixed for you. There
will be a small cost to make your computer secure."

 

TIP: Never give anyone remote access to your computer unless you can 100% verify
who they are.

See latest scams





THINK YOU MAY HAVE EXPERIENCED FRAUD? HERE'S WHAT TO DO NEXT.

 

 

Take action





LET'S WORK TOGETHER TO HELP PROTECT YOU AND THOSE YOU LOVE


HOW WE HELP PROTECT YOU

 

We're working to make your banking safer. See how we're helping to protect you
and your accounts.


Learn more, on how we work to protect you


WHAT YOU CAN DO TO HELP PROTECT YOURSELF

 

Learn safety practices and the steps you can take to help protect yourself from
fraud and scams.


Learn more, on ways to protect yourself


HELP PROTECT YOUR MONEY AS YOU AGE

 

Recognize the signs of financial abuse and exploitation. Get the tools you need
to help you stay safe.


Learn more, about financial abuse


HOW TO SPOT FRAUD AND SCAMS

 

Scammers spend their days coming up with new ways to trick us. Learn what to
watch out for to help keep yourself safe.


Learn more, on how to spot scams


HELP GUARD YOURSELF AGAINST ONLINE THREATS

 

Many of us rely on technology to store and access financial information. Learn
about the online do's and don'ts to help stay protected.


Learn more, about online threats



FREQUENTLY ASKED QUESTIONS

--------------------------------------------------------------------------------

HOW DO I KNOW IF AN EMAIL RECEIVED IS A SCAM?

Scam emails are often poorly written. Look out for typos, grammatical errors and
other signs that an email was not written by a legitimate company.

--------------------------------------------------------------------------------

WHAT SHOULD I DO IF I SUSPECT I'VE BEEN TARGETED BY A SCAMMER?

If it's a phone call, hang up. If it's an email or text message, stop
responding. If you think you've given the scammer personal or account
information, please contact us so we can help assess your situation.

 

You may also want to report suspicious calls, emails, and text messages to the
U.S. Federal Trade Commission, Opens overlay.

--------------------------------------------------------------------------------

CAN CHASE GET BACK MONEY FOR A PURCHASE I DIDN'T MAKE, OR MONEY THAT DISAPPEARED
FROM MY BANK ACCOUNT?

You won't be held responsible for unauthorized charges made with your credit
card. If you see an unauthorized charge, tell us immediately by calling the
number on the back of your card or billing statement Footnote 2Opens overlay.

 

If you see that money was removed from your checking or savings accounts through
our mobile or online banking bill pay or transfer services and you didn’t
authorize the transaction, let us know right away. We’ll reimburse you for those
unauthorized transactions when you contact us promptly after the transaction
first appears on your statement.

 

See your Deposit Agreement (PDF) and Digital Services Agreement (PDF) for
details.

--------------------------------------------------------------------------------




Footnote1

Enrollment in Zelle® with a U.S. checking or savings account is required to use
the service. Chase customers must use an eligible Chase consumer or business
checking account, which may have its own account fees. Consult your account
agreement. To send money to or receive money from a small business, both parties
must be enrolled with Zelle® directly through their financial institution’s
online or mobile app experience. Funds are typically made available in minutes
when the recipient’s email address or U.S. mobile number is already enrolled
with Zelle® (go to enroll.zellepay.com , Opens overlayto view participating
banks). Select transactions could take up to 3 business days. Enroll on the
Chase Mobile® app or Chase Online℠. Limitations may apply. Message and data
rates may apply.

 

Zelle® is intended for payments to recipients you know and trust and is not
intended for the purchase of goods from retailers, online marketplaces or
through social media posts. Neither Zelle® nor Chase provide protection if you
make a purchase of goods using Zelle® and then do not receive them or receive
them damaged or not as described or expected. In case of errors or questions
about your electronic funds transfers, including information on reimbursement
for fraudulent Zelle® payments, see your account agreement. Neither Chase nor
Zelle® offers reimbursement for authorized payments you make using Zelle®,
except for a limited reimbursement program that applies for certain imposter
scams where you sent money with Zelle®. This reimbursement program is not
required by law and may be modified or discontinued at any time.

 

Zelle and the Zelle related marks are wholly owned by Early Warning Services,
LLC and are used herein under license.

Footnote2

Zero Liability: Zero Liability Protection does not apply to use of an account by
an authorized user without the approval of the primary cardmember. If you think
someone used your account without permission, tell us immediately by calling the
Cardmember Services number on your card or billing statement.




CHECKING ACCOUNTS

--------------------------------------------------------------------------------

Choose the checking account that works best for you. See our Chase Total
Checking®  offer for new customers. Make purchases with your debit card, and
bank from almost anywhere by phone, tablet or computer and more than 15,000 ATMs
and more than 4,700 branches.


SAVINGS ACCOUNTS & CDS

--------------------------------------------------------------------------------

It’s never too early to begin saving. Open a savings account or open a
Certificate of Deposit (see interest rates) and start saving your money.


CREDIT CARDS

--------------------------------------------------------------------------------

Chase credit cards can help you buy the things you need. Many of our cards offer
rewards that can be redeemed for cash back or travel-related perks. With so many
options, it can be easy to find a card that matches your lifestyle. Plus, with
Credit Journey you can get a free credit score!


MORTGAGES

--------------------------------------------------------------------------------

Apply for a mortgage or refinance your mortgage with Chase. View today’s
mortgage rates or calculate what you can afford with our mortgage calculator.
Visit our Education Center for homebuying tips and more.


AUTO

--------------------------------------------------------------------------------

Chase Auto is here to help you get the right car. Apply for auto financing for a
new or used car with Chase. Use the payment calculator to estimate monthly
payments. Check out the Chase Auto Education Center to get car guidance from a
trusted source.


CHASE FOR BUSINESS

--------------------------------------------------------------------------------

With Chase for Business you’ll receive guidance from a team of business
professionals who specialize in helping improve cash flow, providing credit
solutions, and managing payroll. Choose from business checking, business credit
cards, merchant services or visit our business resource center.


SPORTS & ENTERTAINMENT

--------------------------------------------------------------------------------

Chase gives you access to unique sports, entertainment and culinary events
through Chase Experiences and our exclusive partnerships such as the US Open,
Madison Square Garden, Opens overlay and Chase Center.


CHASE SECURITY CENTER

--------------------------------------------------------------------------------

Our suite of security features can help you protect your info, money and give
you peace of mind. See how we're dedicated to helping protect you, your accounts
and your loved ones from financial abuse. Also, learn about the common tricks
scammers are using to help you stay one step ahead of them. If you see
unauthorized charges or believe your account was compromised contact us right
away to report fraud.


ABOUT CHASE

--------------------------------------------------------------------------------

Chase serves millions of people with a broad range of products. Chase online
lets you manage your Chase accounts, view statements, monitor activity, pay
bills or transfer funds securely from one central place. To learn more, visit
the Banking Education Center. For questions or concerns, please contact Chase
customer service or let us know about Chase complaints and feedback. View the
Chase Community Reinvestment Act Public File for the bank’s latest CRA rating
and other CRA-related information.


INVESTING BY J.P. MORGAN

--------------------------------------------------------------------------------

Whether you choose to work with a financial advisor and develop a financial
strategy or invest online, J.P. Morgan offers investment education, expertise
and a range of tools to help you reach your goals. Visit a J.P. Morgan Wealth
Management Branch or check out our latest online investing offers, promotions,
and coupons.

INVESTMENT AND INSURANCE PRODUCTS ARE:

 * NOT FDIC INSURED
 * NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY
 * NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK,
   N.A. OR ANY OF ITS AFFILIATES
 * SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT
   INVESTED


CHASE PRIVATE CLIENT

--------------------------------------------------------------------------------

Get more from a personalized relationship offering no everyday banking fees,
priority service from a dedicated team and special perks and benefits. Connect
with a Chase Private Client Banker at your nearest Chase branch to learn about
eligibility requirements and all available benefits.

INVESTMENT AND INSURANCE PRODUCTS ARE:

 * NOT A DEPOSIT
 * NOT FDIC INSURED
 * NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY
 * NO BANK GUARANTEE
 * MAY LOSE VALUE


OTHER PRODUCTS & SERVICES:

 * Deposit Account Agreements
 * Mobile Banking
 * Online Banking
 * Student Center
 * Zelle®

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"Chase," "JPMorgan," "JPMorgan Chase," the JPMorgan Chase logo and the Octagon
Symbol are trademarks of JPMorgan Chase Bank, N.A.  JPMorgan Chase Bank, N.A. is
a wholly-owned subsidiary of JPMorgan Chase & Co.

 

Bank deposit accounts, such as checking and savings, may be subject to approval.
Deposit products and related services are offered by JPMorgan Chase Bank, N.A.
Member FDIC.

 * About Chase
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 * JPMorgan Chase & Co.
 * Media Center
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 * Privacy & Security
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 * Accessibility
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© 2024 

JPMorgan Chase & Co.

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