support.d4h.com Open in urlscan Pro
2606:4700::6812:191  Public Scan

Form analysis
0 forms found in the DOM

Text Content

D4H Knowledge Base

Create Support TicketD4H Homepage

Search…
Introduction 👋

Getting Started

D4H Quick Start Guide

User Access

Inviting New Users

User Permissions

Resetting Passwords

Unblocking Users

Personnel & Training

D4H Personnel & Training Guide

Members

Qualifications

Groups

On-Call Planner

Communications

Availability

Roles

Exercises and Events

K9 & Handlers

Calendar

Whiteboard

Personnel & Training App

Personnel & Training Integrations

Equipment Management

D4H Equipment Management Guide

Equipment Items

Categories & Kinds

Equipment Locations

Inspections

Repairs

Funding Sources

Manufacturers and Models

Equipment Barcoding

Equipment Settings

Equipment Management App

Incident Management

D4H Incident Management Guide

Channels

Dashboard

Situation

Roles

Forms

Map

Updates

Plays

Status Boards

Task Boards

Personnel

Library

Mass Notifications

Weather

Integrations

Control Room

Admin Area

Incident Management App

Sample Templates

Incident Reporting

D4H Incident Reporting Guide

Incident Reports

Location Bookmarks

Incident Timestamps

Hazardous Materials

Lost Person Behavior

Persons Involved

Automatic Weather Data

Shared Services

Access & Permissions

Email Notifications

Activities

Organizations

Tags

Reports

Cost Recovery & Billing

Health & Safety Reports

Bundles

Resources

Documents

Charts

Address Book

General Settings

Custom Fields

Biometric Authentication

Application Programming Interface (API)

Powered By GitBook

Introduction 👋
Welcome to our knowledge base and documentation.

Welcome to the D4H Knowledge Base. This is a repository for informational and
support articles relating to our four products: Personnel & Training, Equipment
Management, Incident Management, and Incident Reporting. If you are looking for
a particular topic, use the

Search function in the top right. For general information, check out our guides
below.
You have a duty to respond to emergencies; we have a duty to innovate - to keep
improving our software using the latest technologies available. We are regularly
updating our software to meet the complex and ever-evolving needs of emergency
response groups, so check back regularly for information on how to use these new
features as they are added.
QUICK START USER GUIDE

It is easy for new users to get started with D4H. If you have received an invite
from your organization to join D4H, read our Quick Start Guide to learn how to
set up your account.

QUICK START GUIDE

ADMINISTRATOR GUIDES

If you are an administrator for your organization, check out the product guides
below to find information about configuring and using your account.

PERSONNEL & TRAINING ADMINISTRATORS


EQUIPMENT MANAGEMENT ADMINISTRATORS


INCIDENT MANAGEMENT ADMINISTRATORS


INCIDENT REPORTING ADMINISTRATORS

PRODUCT UPDATES & RELEASE NOTES

See our release notes for information about product updates and new features.
HELP DESK

Our help desk is monitored by our technical support experts 24/7. When emailing,
please include the name of your organization.
OPEN A SUPPORT TICKET

If you need individual help, please create a support ticket by emailing the D4H
Help Desk at support@d4h.com. We will respond promptly.
ADD PRODUCTS AND UPGRADE YOUR PLAN

For pricing, sales, demos, and upgrades please contact your account manager
directly, or email sales@d4h.com to reach our Commercial Team.
BILLING & FINANCE

If you have a question about your bill payments, invoicing, purchase order or
finance, please contact finance@d4h.com.


Next - Getting Started
D4H Quick Start Guide

Last modified 15d ago
Was this page helpful?

Copy link
Contents
Quick Start User Guide
Quick Start Guide
Administrator Guides
Personnel & Training Administrators
Equipment Management Administrators
Incident Management Administrators
Incident Reporting Administrators
Product Updates & Release Notes
Help Desk
Open A Support Ticket
Add Products And Upgrade Your Plan
Billing & Finance
Cookies
Reject all
This site uses cookies to deliver its service and to analyse traffic. By
browsing this site, you accept our cookie policy.