www.qover.com Open in urlscan Pro
35.152.104.113  Public Scan

URL: https://www.qover.com/
Submission: On September 29 via api from US — Scanned from IT

Form analysis 4 forms found in the DOM

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HOW EMBEDDED INSURANCE IS CHANGING THE FACE OF REGULATION & COMPLIANCE‍

Thursday 25 May
1:00 PM CEST

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Business
Individual
Consumer? Report your claim
Platform



EMBEDDED INSURANCE ORCHESTRATION

Get all your insurance needs covered or pick and choose what you need.
Request a demo

Pricing

Managed tech platform

API & integration
Easily embed insurance into your UX using our custom APIs, powering global cover
through a single integration.

Configuration
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mollis dolor facilisis accumsan.

Data, dashboards & reports
Track your program's performance with a dynamic dashboard and gain insights into
how to get the most out of your insurance solutions.

User experiences
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Operations

Claims management
Easy digital claims processing with quick payouts and human service.

Customer care
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mollis dolor.
Insurance services

Insurance solutions
Explore a range of embedded insurance solutions that suit the needs of your
business and customers.

Legal services
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mollis dolor.

Risk carrier management
Choose from our network of risk carriers or opt for a modular setup with your
current one, with the flexibility to switch providers for the best cover, price
and service.
Use cases



USE CASES

Embedded insurance can unlock a host of benefits for companies in any sector.
Talk to us

Industry use cases:

Insurance ecosystem
Launch complex, cross-border insurance programs in a matter of weeks with our
tech platform and modular orchestration services.

Financial services & fintech
Capture user interest and increase transactions by embedding insurance into your
cards.

Retail & ecommerce
Boost profits and customer loyalty as an omnichannel retailer or digitalise your
existing insurance program.

Automotive & mobility
OEMs can enable growth and innovation across borders while fleet platforms can
manage distribution with digital, Pan-European insurance.

Bike
Enable your riders to protect their purchase, boosting your profits and
encouraging them to ride with confidence.

Delivery & gig economy
Protect your couriers and increase retention through flexible, on-demand
insurance coverage.
Resources



RESOURCES

Learn more about embedded insurance orchestration.
See all resources

By type

Case studies
Get inspired with stories of high-growth companies using our embedded insurance
orchestration platform.


Blog posts
See our articles, interviews and more for the latest insurtech insights.

Webinars
Hear from industry experts in our upcoming webinar or catch up on previous
editions.

API documentation
Explore our API capabilities and receive your own test key.

FAQ
Got a question? Find our FAQs for businesses here.
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
Latest
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General

MAKING INSURANCE MORE TRANSPARENT THROUGH DATA

Featured
Blog post

General

10 SECURITY MEASURES YOUR INSURTECH PARTNER SHOULD HAVE

Featured
Blog post

Insurance

AI IN INSURANCE: MAXIMISE EFFICIENCY IN CUSTOMER CARE & CLAIMS





Company



COMPANY

Discover more about who we are and why we do what we do.
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

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
About us
Our story, team & more

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Latest news, press mentions & media assets

Events
Here's where you'll find our team in the coming months
Latest
Press & media

QOVER ENTERS THE MOTOR INSURANCE MARKET IN IRELAND

Featured
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INSURTECH QOVER SECURES $30M IN SERIES C FUNDING ROUND TO ACCELERATE GROWTH AND
PROFITABILITY






Get in touch





ORCHESTRATING BETTER DIGITAL INSURANCE EXPERIENCES

Qover makes orchestrating insurance experiences easy through our fully managed
tech platform, AI-enabled claims and support, and insurance services.

Our platform-as-a-service can accommodate any product, country and insurer to
help businesses and insurance providers create seamless digital insurance
experiences across Europe.
Talk to us




CUSTOMER CARE
& CLAIMS

90
%
CSAT
24/7
support
32
+
countries
14
languages




MODULAR PLATFORM

API suite


Policies

Distribution

Dashboard

Claims


Covering millions of people around the world.
Explore the companies we support



PICK AND CHOOSE THE CAPABILITIES YOU NEED

Fully outsource all your insurtech needs to us or customise your insurance
program by toggling parts of our modular orchestration on or off.


Managed tech platform


Operations

Insurance services



MODULAR PLATFORM

API suite


Policies

Distribution

Dashboard

Claims




DATA & ANALYTICS

REAL-TIME DASHBOARD



EMBEDDED INSURANCE WITHOUT THE COMPLEXITY

Easily integrate our APIs into your digital experiences and we'll do the rest.
With our fully managed tech platform, we can configure your insurance setup in a
matter of days, manage policy lifecycles and handle claims to make you and your
users' lives easier.



WE CONFIGURE ANY SETUP FOR YOU

Our in-house platform enables us to configure any insurance setup in just a few
clicks. Our dedicated configuration team manages all the complexity in our
backend so you can run your insurance program with any product in any country
with any insurer.



MODULAR PLATFORM

API suite


Policies

Distribution

Dashboard

Claims




DIGITAL FLOWS FOR YOUR USERS

Our UX team designs custom funnels that allow your users to easily learn about
their insurance, sign up for a policy or file a claim. Whether you choose a
white-label flow or one embedded in your app, we make insurance look authentic
to your brand.



ADD VALUE FOR YOUR BUSINESS

Get access to a streamlined performance dashboard so you can make informed
decisions and track how your insurance program supports your business goals and
adds real value for your users.

DATA & ANALYTICS

REAL-TIME DASHBOARD







CUSTOMER CARE & CLAIMS

0
%
CSAT
24/7
support
1
languages


KEEP CUSTOMERS HAPPY

We treat your customers as our own. It's your UX, but our responsive,
multilingual support (with reported 90% satisfaction) that is always there to
help your customers feel heard.



CUSTOMER CARE & CLAIMS

0
%
CSAT
24/7
support
1
languages


QUICK, EASY CLAIMS PROCESS

A simplified claims process from start to finish. We make filing claims
intuitive for your users from the get-go. Plus, by insourcing claims and
utilising AI tools, we ensure fast claims handling and quick pay outs to turn a
tough time for your users into a more positive experience.






ANY INSURANCE

Accident

Mobility

Purchase

Property

Travel




RISK CARRIERS SETUP

We work with
any major insurer

DEDICATED TEAM


Insurance experts

Legal & compliance specialists

INSURE ANYTHING, ANYWHERE

We can develop and distribute any insurance product that suits your needs. No
matter which industry you're in, our legal and insurance experts work with you
to make sure that your users get the right coverage at the right time, across 32
countries in Europe.



ANY INSURANCE

Accident

Mobility

Purchase

Property

Travel



LESS RISK, MORE SUPPORT

Our flexible tech platform supports any insurer, for any product, in any
country. So you're free to use your own risk carrier, choose from our trusted
network, or a combination of both.



RISK CARRIERS SETUP

We work with
any major insurer


ALL THE NITTY GRITTY, SOLVED

We have teams of legal and insurance experts that can handle all the nitty
gritty – from ensuring cross-border regulation and compliance to crafting
readable terms and conditions, ensuring data security and more.

DEDICATED TEAM


Insurance experts

Legal & compliance specialists





CONSUMERS WANT HYPERCONNECTED EXPERIENCES

Embedded insurance can help achieve that, by enabling businesses to meet
customers at the right time and place.
But it’s only one piece of the puzzle. Embedded insurance orchestration gives
companies ultimate flexibility and control over their insurance program.
Request a demo

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


EMBEDDED INSURANCE

Improve upon the status quo by offering insurance within your user experience


Improves distribution

Drives acquisition

Boosts financial inclusion & stability

Offers peace of mind


EMBEDDED INSURANCE ORCHESTRATION




Orchestrate any insurance experience on a global scale


Improves distribution

Drives acquisition

Boosts financial inclusion & stability

Offers peace of mind

Harnesses data to improve performance

Makes setup and implementation more cost-effective

Enhances user experience, satisfaction and brand loyalty

Provides more flexibility through a modular platform


WHY QOVER?

When it comes to building an insurance program, things can get real complex real
fast.
Our goal is to stand alongside our partners to remove those complexities so that
you can create meaningful connections with your community.



INSURANCE FOR ANY PARTNER, PRODUCT & COUNTRY



SCALE YOUR UX ACROSS DIFFERENT MARKETS & CHANNELS



LOCALISED INSURANCE KNOWLEDGE FOR EVERY REGION



TAKE BACK CONTROL OF YOUR INSURANCE TECH



QUICKER TIME-TO-MARKET



DATA INSIGHTS ACROSS
PRODUCTS & PROVIDERS


FIND YOUR USE CASE


Insurance ecosystem

EXECUTE FAST.

Launch complex, cross-border insurance programs – or upgrade current ones – in a
matter of weeks with our tech platform and modular orchestration services.


Financial services & fintech

ENHANCE YOUR USER EXPERIENCE.

Make things easier for your users with a smoother, tech-first claims process and
coverage they actually understand.


Automotive & mobility

OMNICHANNEL INSURANCE ACROSS BORDERS.

OEMs can enable growth and innovation across borders while fleet platforms can
manage distribution with digital, pan-European insurance.


Retail & ecommerce

DIVERSIFY REVENUES.

Boost profits and customer loyalty as an omnichannel retailer or digitalise your
existing insurance program.


Delivery & gig economy

DELIVER HAPPINESS.

Protect your couriers and increase retention through flexible, on-demand
insurance cover.



HIGH-GROWTH COMPANIES POWERED BY QOVER

“Qover’s understanding of the complex needs of a full-growth FinTech, its deep
insurance and technology expertise, and its agile and collaborative approach are
uniquely complementary to how we work at Revolut. Qover is one of the only
players capable of providing us with a global solution”
Nikolai Storonsky
CEO & Co-founder of Revolut
Read story


“Our couriers are free to choose when, where and if they want to work. We want
to ensure that each of them enjoys optimal security throughout their experience
with Deliveroo. Thanks to our partnership with Qover, we offer an insurance
solution that reflects the flexible business of our independent partners:
innovative guarantees that meet the needs they express to us on a daily basis.”
Mathieu de Lophem
Former CEO of Deliveroo Belgium
Read story


“At Canyon, we are very much focused on our relationship with the customer, and
this integration with Qover only strengthens that. The customer experience does
not end with the bike being delivered to the customer's doorstep, so it’s very
important to have a partner that can help us roll out an insurance product
globally with one integration.”
Christian Steyer
Head of Customer Solutions at Canyon
Read story


Slide 2 of 3.



“Qover’s understanding of the complex needs of a full-growth fintech, its deep
insurance and technology expertise, and its agile and collaborative approach are
uniquely complementary to how we work at Revolut. Qover is one of the only
players capable of providing us with a global solution.”
Nikolay Storonsky
CEO & Co-founder of Revolut
Read story


“At Canyon, we are very much focused on our relationship with the customer, and
this integration with Qover only strengthens that. The customer experience does
not end with the bike being delivered to the customer's doorstep, so it’s very
important to have a partner that can help us roll out an insurance product
globally with one integration.”
Christian Steyer
Head of Customer Solutions at Canyon
Read story


“Our couriers are free to choose when, where and if they want to work. We want
to ensure that each of them enjoys optimal security throughout their experience
with Deliveroo. Thanks to our partnership with Qover, we offer an insurance
solution that reflects the flexible business of our independent partners:
innovative guarantees that meet the needs they express to us on a daily basis.”
Mathieu de Lophem
Former CEO of Deliveroo Belgium
Read story




ENSURE YOUR SUCCESS.

Get started



LOREM IPSUM ABOUT FREQUENTLY ASKED QUESTIONS

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec vitae orci dui.
Nullam iaculis est eget.
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
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

WHAT IS EMBEDDED INSURANCE AND HOW CAN IT HELP MY BUSINESS?



Embedded insurance is a tech-powered insurance solution that enables any
business to incorporate insurance as an add-on or native component of its value
proposition.

Using embedded insurance can help companies add value to their offering and
drive business growth through user acquisition, retention, upselling & loyalty.
On a larger scale, embedding insurance when and where customers need it helps
make insurance simpler and more accessible, creating a global safety net of
protection.

WHAT IS EMBEDDED INSURANCE ORCHESTRATION?



Embedded insurance orchestration is a modular framework that enables any
business to execute the insurance experiences they need – no matter their
operating market, industry or country.

Because it's tech-driven, companies can customise their insurance setup by
choosing the elements of the value chain they need, from tech to operations to
insurance services.

WHAT DOES IT MEAN TO HAVE A MODULAR ORCHESTRATION PLATFORM?



A modular orchestration platform means businesses can pick and choose the
elements they need for their ideal setup. In embedded insurance for example, you
might already have a balance sheet solution with your current risk carrier and a
TPA handling claims. In this case you might only need a tech layer to digitalise
the customer experience.

On the other hand, if you’re starting from scratch, you could opt for a more
complete setup including user acquisition funnels, claims handling, performance
dashboards, and more.

Learn more about Qover’s modular orchestration platform.

WHAT IS QOVER’S INSURANCE INTEGRATION PROCESS LIKE?



Qover’s tech-driven platform includes a set of insurance APIs that can be easily
integrated into your app or website. Because we can fully configure the product
and country setup on our end, this can cut time-to-market from months to a
matter of weeks. Each project is assigned a squad of experts in product, design
and platform that can help you with the implementation process.

WHAT INSURANCE PRODUCTS DOES QOVER OFFER?



Qover works with a variety of insurance products, ranging from purchase
protection and event cancellation to travel coverage and motor insurance. Some
of these products are automatically embedded in our partners’ offering – such as
purchase protection included in a payment card – while others can be purchased
by end users – such as motor insurance when buying a new car.

Qover’s platform is product-agnostic, meaning that we can accommodate any
insurance product our partners have or co-create specific coverage according to
their needs.

I ALREADY HAVE AN INSURANCE PROGRAM – CAN I USE MY OWN INSURER?



Yes, you can use your own insurer. We’re impartial when it comes to insurers,
which means we can easily work with your current risk carrier.

If you don’t have a risk carrier or you’d like to switch providers or work with
a different provider in a different country, we can source the best offer from
our trusted network. We currently work with 12+ insurers, but we can work with
any major insurance company.

IS QOVER AN INSURANCE BROKER?



No, Qover is not an insurance broker. Qover is a Belgian-regulated untied
insurance agent; in other words, an insurance intermediary that carries out
insurance distribution activities, in the name of and on behalf of, one or more
insurance companies (aka insurers/risk carriers).

Unlike an insurance broker – who is independent when representing their clients
(the prospective policyholders) in the search for suitable insurance products –
we perform our insurance distribution activities by virtue of one or more
contracts with risk carriers. 

Learn more about our legal status.

DOES QOVER PROVIDE CUSTOMER SERVICE?



Yes, Qover can insource claims and customer service, essentially acting as a
claims TPA. In fact, our multilingual customer care and claims teams have a 90%
customer satisfaction score, 4+ stars on Trustpilot and 4.3 stars on Google
Reviews.

HOW DO YOU PRONOUNCE QOVER?



Qover is pronounced like ‘cover’. We know the Q can be confusing, but it’s not
qoover (kwoover) or quover (kwover) or q-over (kyu-over). Just ‘cover’ – as in,
I would like to cover my purchase with Qover.

We even made this little video to help.

I NEED HELP WITH MY INSURANCE – WHO CAN I TALK TO?



If you’re a customer or employee who needs help with your insurance policy,
filing a claim or purchasing new cover, please see our individual support page.

WHICH COUNTRIES DOES QOVER OPERATE IN?



Qover is licensed to operate in 32 countries across Europe: Austria, Belgium,
Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,
Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia,
Liechtenstein, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom.

We are fully authorised to operate in the UK with a licence from the Financial
Conduct Authority (FCA).

‍

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