www.freshworks.com Open in urlscan Pro
18.66.112.97  Public Scan

Submitted URL: https://www.freshworks.com/freshdesk?utm_source=email-referral&utm_medium=email-referral&utm_campaign=free-customer-email
Effective URL: https://www.freshworks.com/freshdesk/?utm_source=email-referral&utm_medium=email-referral&utm_campaign=free-customer-email
Submission: On December 10 via api from AE — Scanned from DK

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SELF-SERVICE, SIMPLIFIED

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LESS BUSYWORK, MORE ACTUAL WORK

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LAUNCH IN NO TIME

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TICKETING AND AI SUPERPOWERS DONE RIGHT


FRESHDESK CAPABILITIES

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UNIFIED AGENT WORKSPACE

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ADVANCED TICKETING MANAGEMENT

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STREAMLINED ADMIN

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TEAM COLLABORATION

No duplicate efforts. No tasks overlooked. Just easy, efficient collaboration.




SELF-SERVICE

Help customers help themselves and empower agents with a robust knowledge base.




ANALYTICS AND INSIGHTS

Analyze performance data, create custom reports and dashboards, and easily share
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PLAYVOX

Manage your workforce effectively with forecasting, capacity planning,
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SALESFORCE

Bring customer and support data together for quicker resolutions and less
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Simplify cross-team collaboration and stay updated on tickets without switching
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WHAT OUR CUSTOMERS ARE SAYING

Freshworks really understood our business and helped to tailor what we do to
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Hayley ChambersHead of Customer Ops
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Freshdesk’s agent workspace, and how it worked, was very user-friendly—it had
all the features we needed to collect tickets, assign tickets to different
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Luke GasparField Engineer
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I really like the UI. I work with many other companies and find the Freshworks
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priority. I have seen that in very few companies.

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