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CALIFORNIA CONSUMER PRIVACY ACT STATEMENT

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Last Updated: June 30, 2022

Personal Information We Collect
Use Of Personal Information
Disclosure Of Personal Information
California Individual Privacy Rights
Privacy Rights Request Metrics
Notice Of Financial Incentive
Contact Us




Pursuant to the California Consumer Privacy Act of 2018 (CCPA), the Marriott
Group is providing the following additional details regarding the categories of
Personal Information about California residents that we have collected or
disclosed within the preceding 12 months:

PERSONAL INFORMATION WE COLLECT

Marriott collects the following categories of Personal Information:

A. Identifiers, such as name, nationality, passport, visa or other
government-issued identification data, and online identifiers;

B. Personal information, as defined in the California safeguards law, such as
name, contact information, and financial information;

C. Characteristics of protected classifications under California or federal law,
such as gender, age, medical conditions, primary language, national origin,
citizenship, and marital status;

D. Commercial information, such as transaction information, purchase history,
financial details, payment methods, and membership or loyalty program data.

In more limited circumstances Marriott may also collect the following categories
of Personal Information:

E. Biometric Information

F. Internet or network activity information, such as browsing history and
interactions with our and other websites and computer systems;

G. Geolocation data, such as device location and IP location;

H. Audio, electronic, visual and similar information, such as images and audio,
video or call recordings created in connection with our business activities;

I. Inferences drawn from any of the Personal Information listed above to create
a profile or summary about, for example, an individual’s preferences and
characteristics.

Marriott acquires this information directly from you, as well as from other
sources, including through Online Services, Property Visits and Offline
Interactions, Customer Care Centers, Owners and Franchisees, Homes and Villas
Property Management Companies, Authorized Licensees, Strategic Business
Partners, Internet Connected Devices, Public Databases, and Joint Marketing
Partners (Capitalized terms in this paragraph as used throughout this Policy are
further defined in the Marriott Group Global Privacy Statement).

USE OF PERSONAL INFORMATION

Marriott may use this Personal Information to operate, manage, and maintain our
business, to provide our products and services, for vendor management purposes,
and to accomplish our business purposes and objectives, including, for example,
using Personal Information to: develop, improve, and maintain our products and
services; personalize, advertise, and market our products and services; conduct
research, analytics, and data analysis; maintain our facilities and
infrastructure; undertake quality and safety assurance measures; conduct risk
and security control and monitoring; detect and prevent fraud; perform identity
verification; perform accounting, audit, and other internal functions, such as
internal investigations; comply with law, legal process, and internal policies;
maintain records; and exercise and defend legal claims.

DISCLOSURE OF PERSONAL INFORMATION

We disclosed the following Personal Information to third parties (for our
operational business purposes).



Category of Personal Information DisclosedCategories of RecipientsIdentifiers,
such as name, nationality, passport, visa or other government-issued
identification data, and online identifiers• Marriott Group
• Service Providers
• Franchisees
• Owners
• Homes and Villas Property Management Companies
• Authorized Licensees
• On-Property or Travel Partners
• Strategic Business Partners
• Third Parties (for purposes of approved Linked Accounts and Promotional
activities)
• Governmental Agencies (if required)Personal information, as defined in the
California safeguards law, such as name, contact information, employment,
employment history, and financial information• Marriott Group
• Service Providers
• Franchisees
• Owners
• Homes and Villas Property Management Companies
• Authorized Licensees
• On-Property or Travel Partners
• Strategic Business Partners
• Third Parties (for purposes of approved Linked Accounts and Promotional
activities).
• Governmental Agencies (if required)Characteristics of protected
classifications under California or federal law, such as gender, age, medical
conditions, primary language, national origin, citizenship, and marital status•
Marriott Group
• Service Providers
• Franchisees
• Owners
• Homes and Villas Property Management Companies
• Authorized Licensees
• On-Property or Travel Partners
• Strategic Business Partners
• Third Parties (for purposes of approved Linked Accounts and Promotional
activities)
• Governmental Agencies (if required)Commercial information, such as transaction
information, purchase history, financial details, payment methods, and
membership or loyalty program data• Marriott Group
• Service Providers
• Franchisees
• Owners
• Homes and Villas Property Management Companies
• Authorized Licensees
• On-Property or Travel Partners
• Strategic Business Partners
• Third Parties (for purposes of approved Linked Accounts and Promotional
activities).
• Governmental Agencies (if required)Biometric Information• Service Providers
• Governmental Agencies (if required)Internet or network activity information,
such as browsing history and interactions with our and other websites and
computer systems• Marriott Group
• Service Providers
• Governmental Agencies (if required)
• Geolocation data, such as device location and IP location
• Marriott Group
• Service Providers
• Governmental Agencies (if required)Geolocation data, such as device location
and IP location• Marriott Group
• Service Providers
• Governmental Agencies (if required)Audio, electronic, visual and similar
information, such as images and audio, video or call recordings created in
connection with our business activities• Marriott Group
• Service Providers
• Governmental Agencies (if required)Inferences drawn from any of the Personal
Information listed above to create a profile or summary about, for example, an
individual’s preferences and characteristics• Marriott Group
• Franchisees
• Owners
• Homes and Villas Property Management Companies
• On-Property or Travel Partners
• Governmental Agencies (if required)

We have “sold” the below categories of Personal Information. For purposes of
this Privacy Statement, “sold” or “sale” means the disclosure of Personal
Information for monetary or other valuable consideration but does not include,
for example, the transfer of Personal Information as an asset that is part of a
merger, bankruptcy, or other disposition of all or any portion of our business.
For the categories below, Marriott sells the information solely for the purposes
of Marketing and Promotion.



Category of Personal Information Sold Categories of Recipients Identifiers, such
as name and online identifiers • Marriott Vacations Worldwide (an Authorized
Licensee)
• Credit Card Partners
(Name and Online Identifiers only)
• Advertising Partners Personal information, as defined in the California
safeguards law, such as name, contact information, employment, employment
history, and financial information • Marriott Vacations Worldwide (an Authorized
Licensee)
• Credit Card Partners Characteristics of protected classifications under
California or federal law, such as gender, age, medical conditions, primary
language, national origin, citizenship, and marital status • Marriott Vacations
Worldwide (an Authorized Licensee)
• Credit Card Partners Commercial information, such as transaction information,
purchase history, financial details, payment methods, and membership or loyalty
program data • Marriott Vacations Worldwide (an Authorized Licensee)
• Credit Card Partners Biometric Information • Marriott does not sell this
Information. Internet or network activity information, such as browsing history
and interactions with our and other websites and computer systems • Advertising
Partners Geolocation data, such as device location and location derived from an
IP address • Advertising Partners Inferences drawn from any of the Personal
Information listed above to create a profile or summary about, for example, an
individual’s preferences and characteristics • Credit Card Partners
• Advertising Partners

You can opt-out of the disclosure of this information by clicking on “Do Not
Sell My Personal Information” or by calling 1-800-218-9316.

CALIFORNIA INDIVIDUAL PRIVACY RIGHTS

If you are a California resident, you may request that we disclose to you the
following information covering the 12 months preceding your request:

 * The categories of Personal Information we collected about you and the
   categories of sources from which we collected such Personal Information;
 * The specific pieces of Personal Information we collected about you;
 * The business or commercial purpose for collecting or selling (if applicable)
   Personal Information about you;
 * The categories of Personal Information about you that we sold and the
   categories of third parties to whom we sold such Personal Information (if
   applicable); and
 * The categories of Personal Information about you that we otherwise shared or
   disclosed, and the categories of third parties with whom we shared or to whom
   we disclosed such Personal Information (if applicable).

 * Delete Personal Information we collected from you.

To make a request for the disclosures or deletion described above, please
contact us via this form or 1-800-218-9316. We may request information from you
in order to verify your request, such as your name, email address, postal
address, phone number, or loyalty number, and then use that information to match
it with information we already have. We may also ask you for additional
identifiers such as your date of birth or the last four digits of your credit
card if we need additional information to verify your identity. We will respond
to your request consistent with applicable law.

Authorized Agent

If you would like an authorized agent to make a request on your behalf, the
agent may do so us via this form or by calling 1-800-218-9316. Upon receipt of a
request by an agent, Marriott will ask the consumer for written, signed
permission that the agent has been authorized by the consumer to act on their
behalf. Once written authorization is provided, Marriott will open a request for
the consumer in the portal. Marriott will respond directly to the individual
email address provided by the authorized agent regarding the fulfillment of the
request, and not in a platform or portal.

 * Opt you out of any future “sale” of Personal Information about you by
   clicking our Do Not Sell My Personal Information or by calling
   1-800-218-9316.
   
 * You have the right to be free from unlawful discrimination for exercising
   your rights under the CCPA.

We do not knowingly “sell” the Personal Information of individuals under the age
of 16.

PRIVACY RIGHTS REQUEST METRICS

Between January 1 and December 31, 2021, Marriott received the following
requests from consumers identifying themselves as California residents:

Request Type Consumer
Requests
Received Verified
Consumer
Requests
Completed in
Whole or in Part Verified
Consumer
Requests Denied Mean Number of
Days to
Substantively
Respond to
Verified
Consumer
Requests
Requests to
Know
153
49
0
30
Requests to
Delete
316
78
0
18
Requests to Opt-
Out of Sale
143,337
39,108
0
1

 

NOTICE OF FINANCIAL INCENTIVE

The CCPA’s implementing regulations define a “financial incentive” as a program,
benefit, or other offering “related to the collection, deletion, or sale of
personal information.” Marriott International offers guests the opportunity to
participate in the Marriott Bonvoy Loyalty Program (the “Program”), which may
provide benefits, including discounted rates on stays, as well as the
opportunity to earn points that can be redeemed for discounted or free stays or
other items, to those who choose to join. Those benefits are described along
with other material terms and conditions here. Our collection of members’
Personal Information (including name, zip code, email address, and other
Personal Information as described above under “Information We Collect”) allows
Marriott to operate the Program and provide membership benefits. Marriott uses
the Personal Information of Program members, including their stay details, to
both award and redeem points. Otherwise, the types of Personal Information that
we collect from Program members are generally similar to the types of Personal
Information that we collect from individuals who are not Program members. The
amount of Personal Information that we collect from a member or non-member may
vary and is dependent on the level of interactions and engagement that the
member or non-member has with Marriott.

Marriott seeks to ensure that both members and non-members have a memorable and
enjoyable experience when staying at a Marriott hotel. For this reason, in
connection with a hotel stay, Marriott may collect information from both members
and non-members related to their personal preferences, as described in the
section titled “The Data We Collect” in the Marriott Group Global Privacy
Statement. Program members have the ability to organize their Personal
Information and preferences as part of their Program profile. For example, a
Program profile may include address, phone, month and day of birth, and gender,
as well as room options, stay preferences, and communication preferences. 

Marriott may also collect Personal Information about Program members through its
Partner Programs, as defined in Marriott’s Loyalty Program Terms & Conditions,
as well as through Linked Accounts, such as with airline frequent flyer programs
or retail or cruise partners, as explained in the Marriott Group Global Privacy
Statement. When a Program member engages with a Partner Program or has a Linked
Account, Marriott receives information necessary to facilitate point redemptions
or earnings.

Marriott "sells," as the term is defined under the CCPA, Personal Information of
both Program members and non-members to Marriott Vacations Worldwide (MVW) (an
authorized licensee of Marriott) and to third party marketing partners for the
purposes of online advertising, as disclosed above in this California Consumer
Privacy Act Statement. Marriott also “sells” the Personal Information of Program
members (but not non-members) to its co-branded credit card partners for
purposes of marketing. The categories of Personal Information sold to these
third parties are disclosed in Marriott’s California Consumer Privacy Act
Statement, above, under the section titled "Category of Personal Information
Sold."

When a Program member purchases a timeshare property from MVW, Marriott receives
information from MVW so that the MVW Owners can receive various program
benefits, including Elite Status Upgrades, Elite Night Credits for their
timeshare stays, and the ability to convert their timeshare interest into
Program points. In addition, Personal Information received from Marriott’s
credit card partners may include information for servicing and facilitating the
Program member’s point earnings through use of the credit card. Marriott may
also receive the member’s category level spend (e.g., how much the member spent
on groceries) and information that may assist in presenting relevant ads to our
members and non-members.     

If you are a California resident and opted out of our “sale” of your Personal
Information before you joined the Program, you will need to opt out again once
you are a member, if you do not wish for Marriott to “sell” your Personal
Information. To do so, click on “Do Not Sell My Personal Information” or call
1-800-218-9316.

We estimate the value of a member’s Personal Information to Marriott
International, solely for purposes of the CCPA and pursuant to the valuation
options mandated by the CCPA regulations, to be on average approximately $0.42
per consumer in 2021. This estimate is not specific to any individual consumer
and varies per consumer. We have based this good-faith estimate on the value
that arises from our commercial relationships and the collection and retention
of the Personal Information of consumers who have voluntarily signed up and
chosen to remain in the Program. The value of Program benefits to members varies
significantly as individual members take advantage of Program benefits to
varying degrees.

You may join the Program on our website, at a participating property, or through
another enrollment channel in line with the Bonvoy Program Terms & Conditions.

Members who are California residents may exercise their CCPA rights (i.e., the
rights to know, to request deletion, and to opt out of the sale of Personal
Information) without any effect on their membership status or eligibility to
receive rewards, and Program members who exercise their privacy rights under the
CCPA receive the same benefits as members who do not. A member may also choose
not to receive marketing updates or offers at any time without any effect on
their membership status or eligibility to receive Program benefits.

You may cancel your membership at any time by notifying Member Support at:

Marriott Guest Services
910 West Legacy Center Way, Suite 100
Midvale, UT 84047

Or by fax to: 1-801-468-4033.
Or by visiting: How Can I Cancel My Marriott Bonvoy® Account?

CONTACT US

If you have questions or concerns about this Privacy Statement, you may contact
us at privacy@marriott.com, or by mail:

Marriott International, Inc.
Global Compliance, Privacy
7750 Wisconsin Avenue
Bethesda, MD 20814



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