auralis.ai Open in urlscan Pro
2606:4700:3030::6815:240b  Public Scan

Form analysis
0 forms found in the DOM

Text Content

 * Solutions
 * Integrations
 * About
   * About Auralis
   * Partner with us
   * Career
 * Pricing
 * Calculator
 * Contact

Menu
 * Solutions
 * Integrations
 * About
   * About Auralis
   * Partner with us
   * Career
 * Pricing
 * Calculator
 * Contact

Get Started
 * Solutions
 * Integrations
 * About
   * About Auralis
   * Partner with us
   * Career
 * Pricing
 * Calculator
 * Contact

Menu
 * Solutions
 * Integrations
 * About
   * About Auralis
   * Partner with us
   * Career
 * Pricing
 * Calculator
 * Contact

Get Started
 * Solutions
 * Integrations
 * About
   * About Auralis
   * Partner with us
   * Career
 * Pricing
 * Calculator
 * Contact

Menu
 * Solutions
 * Integrations
 * About
   * About Auralis
   * Partner with us
   * Career
 * Pricing
 * Calculator
 * Contact

Get Started


ZENDESK AI CHATBOT INTEGRATION PARTNER

Our Zendesk AI Chatbot integration can elevate both your customer’s support
experience as well as agent performance.

Get Started


4.97 / 5


4 WEEK AI TRANSFORMATION


FOR TEAMS ON ZENDESK




FOR TEAMS ON




ZENDESK




EXPLAINER VIDEO

Auralis in 2 minutes


COMPLETELY DONE FOR YOU (DFY)


1. COMPLETE SETUP, TRAINING & ZENDESK AI CHATBOT INTEGRATION:

 * We will fully train Auralis on your help content, web data, knowledgebases
   and past helpdesk tickets n zendesk.
 * Once trained we will setup, configure and integrate your new Zendesk AI
   chatbot copilot with your website, product and support systems


2. CONTINUOUS MONITORING & IMPROVEMENT OF ZENDESK AI CHATBOT:

 * Our team will continuously monitor Zendesk AI Chatbot responses and apply
   reinforcement learning for constant improvement.
 * Auralis stays up-to-date with your content ensuring top-notch support
   quality.


THE AURALIS STORY


“THIS SUCKS LESS, BUT IS STILL NOT GOOD ENOUGH”


“THIS SUCKS LESS, BUT IS STILL


NOT GOOD ENOUGH”

These are the exact words of a client after we tried out almost 23 generic AI
chatbots to handle simple and repeated customer interactions. Most generic AI
chatbots that we tried out there simply don’t cut it, the quality is very poor,
in many cases the responses are junk and the bots are not trainable. They are
fine for free or hobby products where a few bad answers don’t matter but not
suitable for businesses like our own, with a reputation to protect.

The foundations of how LLMs work showed us that for a product to be successful
we needed the following components

 * Data pipelines that keeps information the AI uses in sync with the source and
   squeaky clean for ML training
 * A simple user friendly way of teaching and correcting the AI when it makes
   mistakes
 * Audit modules that monitor response quality and improves it over a period of
   time as new data comes in
 * Integrations with 100s of CRM and Helpdesk systems out there for user context
 * Managing changes to pre-trained models when the underlying data or business
   logic changes

Our AI agents can’t be created in 5 minutes, they take time and effort. Once
done however, the results are demonstrably better than using anything out there
in the market. We’ve actually tested this against solutions that cost 10x more.
We even encourage our customers to try other solutions alongside to see the
Auralis difference.

Auralis’ pricing ensures you only pay for successful conversations NOT for cases
where a human agent was needed or where the response was simply not good enough.
We also understand that most businesses don’t have the time to set up, train,
test and monitor the AI agent. That’s when we came up with our unique done for
you AI transformation service where we take care of everything and you can enjoy
the results.


LET'S PUT AI TO WORK FOR YOUR COMPANY TODAY !

Read more
Read less



ZENDESK AI CHATBOT FEATURES


ADVANCED AI

Intelligent bots for messaging and email that leverage the most extensive
database of customer intents.


INTELLIGENT TRIAGE

Automatically classifies and categorizes incoming customer conversations based
on their intent, sentiment, and language.




CONTENT CUES

Friendly nudges for improving your knowledge bases and product. Auralis scans
every conversation and provides insights for your leadership teams.


MACRO SUGGESTIONS

AI-suggested shared responses admins can create to help agents respond faster
and more consistently.


Get Started
Productive agents Happy Customers

Your team’s life is made a lot easier by shielding them from repetitive
requests, helping them solve customer issues quickly, more effectively and with
less effort.

Agents feel less overwhelmed and are freed up to tackle more complex, meaningful
work — with a direct impact on job satisfaction and retention.

AI elevates your customer’s overall experience. People want fast, effective
support on every channel, from bots and agents alike. Feeling heard and seen has
a direct impact on how customers perceive your brand – and whether or not they
come back.

Learn more about Auralis for Zendesk, anyone can use AI to scale and simplify
support. Deploy quickly to start solving issues right away, surface relevant
data for your support team, reduce repetitive work, and start building better
bots.


KEY BENEFITS OF ZENDESK AI CHATBOT

Setting up and integrating Auralis with Zendesk just takes a few minutes, these
benefits last forever


AGENT HANDOFF

Connect directly to a sales agent for follow ups


MULTI LINGUAL

Answer in any language your customer needs help in


24/7 SUPPORT

Have your sales team available round the clock, even on weekends


INCREASED CONVERSIONS

Better, faster responses create more customers


DECREASED HANDLE TIME

Reduce wait times while Increasing leads captured


CORRECT SEAMLESSLY AND INSTANTLY

Train your AI assistant on the fly and improve accuracy over time


CONVERT QUERIES TO INSIGHTS

Summarize all queries into actionable insights instantly


AMPLIFY AGENT PERFORMANCE

Offer next-best actions and real-time recommendations


UNFAIR SCALING ADVANTAGE

Scale your business without scaling your sales team

Get Started


COMPARE AI CHATBOT FEATURES

Will you do it yourself with others or choose us to do it for you?


FEATURE/CAPABILITY


SELF TRAIN AI


CUSTOM DATA SOURCES

(WEBSITE, VIDEOS, PAST TICKETS ++)


MULTI-LANGUAGE CAPABILITIES


CRM INTEGRATIONS


INSIGHTS FROM YOUR CX DATA


MLOPS


REINFORCEMENT TRAINING


PROMPT TEMPLATING


CUSTOMIZATION & FLEXIBILITY


DATA SECURITY & COMPLIANCE


AURALIS





SUPPORTED


SEAMLESS INTEGRATION




HIGLY FINE TUNED MODES




ADVANCED


HIGH


ENTERPRISE-GRADE


CHATGPT





LIMITED




NOT INHERENTLY


NOT INHERENTLY




LIMITED




NOT SECURE


ZENDESK AI





LIMITED


LIMITED







LIMITED


HIGH


COMPARE FEATURES

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor
incididunt.

Auralis AI ChatGPT Similar Services


SELF TRAIN AI




CUSTOM DATA SOURCES


(WEBSITE, VIDEOS,


PAST TICKETS ++)




MULTI-LANGUAGE


CAPABILITIES


SUPPORTED


CRM INTEGRATIONS


SEAMLESS INTEGRATION


INSIGHTS FROM YOUR


CX DATA




MLOPS


HIGLY FINE TUNED MODES


REINFORCEMENT


TRAINING




PROMPT TEMPLATING


ADVANCED


CUSTOMIZATION &


FLEXIBILITY


HIGH


DATA SECURITY &


COMPLIANCE


ENTERPRISE-GRADE


SELF TRAIN AI




CUSTOM DATA SOURCES


(WEBSITE, VIDEOS,


PAST TICKETS ++)




MULTI-LANGUAGE


CAPABILITIES


LIMITED


CRM INTEGRATIONS




INSIGHTS FROM YOUR


CX DATA


NOT INHERENTLY


MLOPS


NOT INHERENTLY


REINFORCEMENT


TRAINING




PROMPT TEMPLATING


LIMITED


CUSTOMIZATION &


FLEXIBILITY




DATA SECURITY &


COMPLIANCE


NOT SECURE


SELF TRAIN AI




CUSTOM DATA SOURCES


(WEBSITE, VIDEOS,


PAST TICKETS ++)




MULTI-LANGUAGE


CAPABILITIES


LIMITED


CRM INTEGRATIONS


LIMITED


INSIGHTS FROM YOUR


CX DATA




MLOPS




REINFORCEMENT


TRAINING




PROMPT TEMPLATING




CUSTOMIZATION &


FLEXIBILITY


LIMITED


DATA SECURITY &


COMPLIANCE


LIMITED

“Transitioning to Auralis AI was a game-changer. We used to fret about training
new hires and managing peak times.

Now, Auralis handles high demand with ease, ensuring each customer feels heard
and helped. It’s as if we’ve supercharged our sales without the overheads of a
massive team!”

Morgan

VP


ZENDESK AI CHATBOT PRICING

Transparent and value-driven pricing options for your support needs


RECOMMENDED


STANDARD


$1


PER SUCCESSFULLY RESOLVED TICKET


+ ONE TIME SETUP AND TRAINING FEE

 * Unlimited responses but pay for only resolved queries or captured leads
 * Completely done for you setup and training based on your sales playbooks
 * Ingest and train our AI with your sales material, web sites, documents and
   more
 * Customized Prompt Engineering and Templating tailored for your business
 * Support via Email

Designed for small and medium-sized companies that require features like basic
sales and CRM integration.

Get Started


CUSTOM

Starting

from


$1


PER SUCCESSFULLY RESOLVED TICKET


+ ONE TIME SETUP AND TRAINING FEE

 * Everything in the Standard plan
 * Integrates with any CRM system you use to track, segment and sync leads
 * Additionally ingest videos, past sales conversations and other custom data
   sources
 * Advanced features like intelligent triage and agent cherry picking
 * Priority support via email & live chat

Tailored for larger businesses with extensive features and top-tier
customization options

Schedule a Call


ZENDESK ADD ON

Tailored for enterprises, this plan offers extensive features and top-tier
customization and an option for on-premise deployment.


$10


PER AGENT /MONTH

Contact Us

Standard Custom Enterprise


RECOMMENDED


STANDARD


$1


PER SUCCESSFULLY RESOLVED TICKET


+ ONE TIME SETUP AND TRAINING FEE

 * Unlimited responses but pay for only resolved queries or captured leads
 * Completely done for you setup and training based on your sales playbooks
 * Ingest and train our AI with your sales material, web sites, documents and
   more
 * Customized Prompt Engineering and Templating tailored for your business
 * Support via Email

Designed for small and medium-sized companies that require features like basic
sales and CRM integration.

Start Free Trial


CUSTOM

Starting

from


$1


PER SUCCESSFULLY RESOLVED TICKET


+ ONE TIME SETUP AND TRAINING FEE

 * Everything in the Standard plan
 * Integrates with any CRM system you use to track, segment and sync leads
 * Additionally ingest videos, past sales conversations and other custom data
   sources
 * Advanced features like intelligent triage and agent cherry picking
 * Priority support via email & live chat

Tailored for larger businesses with extensive features and top-tier
customization options

Contact Us


ZENDESK ADD ON

Tailored for enterprises, this plan offers extensive features and top-tier
customization and an option for on-premise deployment.


$10


PER AGENT /MONTH

Contact Us




TRUSTED BY COMPANIES OF ALL SIZES




FAQ'S ON ZENDESK AI CHATBOT INTEGRATION

Looking for details to help you decide?
Here’s why Auralis Zendesk AI Chatbot help you start saving today!


WHAT IS ZENDESK AI CHATBOT INTEGRATION?

Zendesk AI Chatbot integration refers to the process of incorporating Auralis
AI's capabilities into Zendesk's customer service platform. This integration
allows businesses to enhance their customer experience and improve agent
performance by leveraging AI-powered chatbots within Zendesk.


HOW DOES INTEGRATING AURALIS AI WITH ZENDESK BENEFIT MY BUSINESS?

Integrating Auralis AI with Zendesk can benefit your business in several ways:
Improve customer satisfaction: AI chatbots can provide instant responses to
customer queries, reducing wait times and enhancing overall satisfaction.
Increase agent efficiency: Chatbots can handle routine queries, freeing up
agents to focus on more complex issues, thus improving their productivity.
24/7 availability: AI chatbots can operate round the clock, ensuring that
customers can get assistance at any time, even outside of business hours.
Data-driven insights: Auralis AI provides valuable insights into customer
interactions, helping you understand customer needs and preferences better.


HOW DO I INTEGRATE AURALIS AI CHATBOT WITH ZENDESK?

Integrating Auralis AI with Zendesk is a straightforward process. Auralis
provides a seamless integration that can be set up through the Zendesk
Marketplace. Once installed, you can configure the chatbot to suit your business
needs and start using it to enhance your customer service.


CAN I CUSTOMIZE THE AURALIS ZENDESK AI CHATBOT FOR MY BUSINESS?

Yes, you can customize the Auralis Zendesk AI chatbot to align with your brand
and business requirements. You can configure the chatbot's responses, language,
and behavior to provide a personalized experience for your customers.


DOES INTEGRATING AURALIS AI WITH ZENDESK REQUIRE TECHNICAL EXPERTISE?

While basic technical knowledge is helpful, you don't need to be a technical
expert to integrate Auralis AI with Zendesk. The integration process is designed
to be user-friendly, and Auralis provides documentation and support to help you
through the process.


HOW MUCH DOES IT COST TO INTEGRATE AURALIS ZENDESK AI CHATBOT?

The cost of integrating Auralis AI with Zendesk depends on your business needs
and the specific features you require. Auralis offers flexible pricing plans to
accommodate businesses of all sizes, so you can choose a plan that suits your
budget and requirements.


IS AURALIS AI COMPATIBLE WITH OTHER CUSTOMER SERVICE PLATFORMS BESIDES ZENDESK?

Yes, Auralis AI is compatible with other customer service platforms besides
Zendesk. Auralis offers integrations with a variety of popular platforms,
allowing you to enhance your customer service capabilities across multiple
channels.


IS THERE TRAINING AVAILABLE FOR USING AURALIS AI WITH ZENDESK?

Yes, Auralis provides training and support to help you get started with using
its AI engine with Zendesk. The training resources include documentation,
tutorials, and customer support to ensure a smooth integration process.


CAN I GET TECHNICAL SUPPORT FOR INTEGRATING AURALIS AI WITH ZENDESK?

Yes, Auralis offers technical support to help you integrate its AI engine with
Zendesk. You can reach out to their support team for assistance with any
technical issues or questions you may have during the integration process.


POWERED BY





LINKS

Get Started
Benefits
Features
Pricing
FAQ


LEGAL

Terms of Service
Privacy Policy
Privacy Request


OFFICES


USA

#5640, 2261 Market Street
San Francisco,
CA 94114


NORWAY

Grandfjæra 28, 6423

Molde, Norway


COPYRIGHT © 2023 ZURO, INC. ALL RIGHTS RESERVED.