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Submitted URL: http://faq.brunswickbed.ca/
Effective URL: https://faq.brunswickbed.ca/en/support/home
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Submission: On September 21 via api from DE — Scanned from CA

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Text Content

BRUNSWICK

 * ENGLISH
   
   * English
   * French

Welcome
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Home Solutions


HOW CAN WE HELP YOU TODAY?

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KNOWLEDGE BASE


PRODUCTS

Product Details 9
 * What are the mattress dimensions and weights?
 * Do your products have any off-gassing?
 * If my mattress is too firm or too soft, will you ship me a free topper?
 * I'm a warm sleeper. How can I stay cool?
 * My mattress became firmer the day after I unboxed it. Is this normal?

View all 9
Bases & Foundations 3
 * Can I use my existing mattress base?
 * What kind of base do I need? Do I even need one?
 * Do you sell boxsprings?

Break-in Period 5
 * Is there a mattress break-in period?
 * Why does a new mattress need to be broken in?
 * How long will it take to break in my new mattress?
 * How can I break in my new mattress faster?
 * There’s a hump in my mattress. What should I do?


UNBOXING & SETUP

Unboxing & Setup 3
 * How do I set up my mattress when it arrives?
 * Will I need another person to help set up the mattress?
 * Will you take my old mattress away or set up my new mattress?


SLEEP TRIAL & RETURNS

Sleep Trial 2
 * How does the sleep trial work?
 * Do I need to use a mattress protector during my trial?

Returns 6
 * Are returns free?
 * How do I return my mattress?
 * Why can't I return the mattress until 30 days after delivery?
 * Where does my mattress go when I return it?
 * Who will remove my mattress if I decide to return it?

View all 6


COMPANY

About Our Company 2
 * What is GoodMorning.com?
 * Is GoodMorning.com hiring?


PURCHASING, SHIPPING & DELIVERY

Purchasing 8
 * Where can I try your mattress before purchase?
 * Do your mattresses ever go on sale?
 * Do you offer financing?
 * Can I apply promo offers or discounts to purchases made before the start date
   of the promotion?
 * Do I have to pay taxes? Are they included in the price?

View all 8
Shipping 5
 * Do I need to be home to accept my delivery?
 * Do you ship to PO boxes or rural addresses?
 * How much does shipping cost?
 * Will all my items arrive in the same shipment?
 * Can I schedule my delivery for a specific date or time?

Delivery 4
 * When will my order arrive?
 * What should I expect on delivery day?
 * What should I do if my product arrives damaged?
 * Should I keep the packaging?


PRODUCT CARE & WARRANTY

Product Care 2
 * How often should I rotate my mattress?
 * How do I clean my mattress?

Warranty 11
 * What is the mattress warranty?
 * What is the foundation warranty?
 * What is the pillow warranty?
 * What is the mattress protector warranty?
 * What is the pillow protector warranty?

View all 11
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