helpdesk.reachout.ai

Summary

This website contacted 3 IPs in 3 countries across 3 domains to perform 6 HTTP transactions. The main IP is 167.172.76.199, located in Singapore, Singapore and belongs to DIGITALOCEAN-ASN, US. The main domain is helpdesk.reachout.ai.
TLS certificate: Issued by R3 on April 28th 2022. Valid for: 3 months.

This is the only time helpdesk.reachout.ai was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 5	167.172.76.199 167.172.76.199	14061 (DIGITALOC...) (DIGITALOCEAN-ASN)
1	2a00:1450:400... 2a00:1450:4001:82b::200a	15169 (GOOGLE) (GOOGLE)
1	38.27.106.53 38.27.106.53	395717 (BLUEARCHI...) (BLUEARCHIVE-ZONE-1)
6	3

5 167.172.76.199 (Singapore, Singapore) 1 redirects

ASN14061 (DIGITALOCEAN-ASN, US)

helpdesk.reachout.ai	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:82b::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 38.27.106.53 (Kennedyville, United States)

ASN395717 (BLUEARCHIVE-ZONE-1, US)

kb-production.s3.wasabisys.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
5	reachout.ai 1 redirects helpdesk.reachout.ai	27 KB
1	wasabisys.com kb-production.s3.wasabisys.com	15 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 39	1 KB
6	3

	Domain	Requested by
5	helpdesk.reachout.ai	1 redirects helpdesk.reachout.ai
1	kb-production.s3.wasabisys.com	helpdesk.reachout.ai
1	fonts.googleapis.com	helpdesk.reachout.ai
6	3

This site contains links to these domains. Also see Links.

Domain
reachout.ai
www.thrivedesk.com

Subject Issuer	Validity	Valid
helpdesk.reachout.ai R3	`2022-04-28` - `2022-07-27`	3 months	crt.sh
upload.video.google.com GTS CA 1C3	`2022-04-11` - `2022-07-04`	3 months	crt.sh
*.s3.wasabisys.com DigiCert TLS RSA SHA256 2020 CA1	`2021-09-07` - `2022-10-08`	a year	crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.reachout.ai/en
Frame ID: B82B3411358E29F6A86432BF399976A5
Requests: 6 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Knowledge base | Reachout.AI Helpdesk

Page URL History Show full URLs

https://helpdesk.reachout.ai/ HTTP 302
https://helpdesk.reachout.ai/en Page URL

Detected technologies

Alpine.js (JavaScript frameworks) Expand

Overall confidence: 75%
Detected patterns

<[^>]+[^\w-]x-data[^\w-][^<]+

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

6
Requests

100 %
HTTPS

33 %
IPv6

3
Domains

3
Subdomains

3
IPs

3
Countries

42 kB
Transfer

114 kB
Size

2
Cookies

2 Outgoing links

These are links going to different origins than the main page.

URL: https://reachout.ai/
Title: Reachout.AI

Search URL Search Domain Scan URL

URL: https://www.thrivedesk.com/knowledge-base/
Title: ThriveDesk

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://helpdesk.reachout.ai/ HTTP 302
https://helpdesk.reachout.ai/en Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

6 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request en Show response
helpdesk.reachout.ai/
Redirect Chain

https://helpdesk.reachout.ai/
https://helpdesk.reachout.ai/en

9 KB
4 KB

229ms
229ms

Document
text/html

167.172.76.199
DIGITALOCEAN-ASN

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.reachout.ai/en
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 167.172.76.199 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
Software: Caddy /
Resource Hash: d49381c0947b66e39e24e1515be520559a328368bd2a1eecdfc4a44eda176203

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: no-cache, private
content-encoding: gzip
content-length: 2860
content-type: text/html; charset=UTF-8
date: Fri, 29 Apr 2022 01:01:25 GMT
server: Caddy
vary: Accept-Encoding

Redirect headers

cache-control: no-cache, private
content-length: 370
content-type: text/html; charset=UTF-8
date: Fri, 29 Apr 2022 01:01:25 GMT
location: https://helpdesk.reachout.ai/en
server: Caddy
status: 302 Found

GET
H2 200 site.js Show response
helpdesk.reachout.ai/js/ 33 KB
11 KB 167ms
166ms Script
text/javascript 167.172.76.199
DIGITALOCEAN-ASN

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.reachout.ai/js/site.js
Requested by: Host: helpdesk.reachout.ai
URL: https://helpdesk.reachout.ai/en
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 167.172.76.199 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
Software: Caddy /
Resource Hash: e260e52d4a7e771a647db57d9f63e6434020cec80db5ed8da384a7b989cdf307

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.reachout.ai/en
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date: Fri, 29 Apr 2022 01:01:25 GMT
content-encoding: gzip
last-modified: Tue, 19 Apr 2022 10:10:54 GMT
server: Caddy
etag: "ral0a6pq1"
vary: Accept-Encoding
content-type: text/javascript; charset=utf-8

GET
H2 200 css
fonts.googleapis.com/ 2 KB
1 KB 58ms
23ms Stylesheet
text/css 2a00:1450:4001:82b::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Roboto%3A&display=swap

Requested by

Host: helpdesk.reachout.ai
URL: https://helpdesk.reachout.ai/en

Protocol

H2

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

8c4967c13572e41e718dfbb3d84dddeacc748aa14cb2d65ad91ecdde60f50664

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.reachout.ai/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Fri, 29 Apr 2022 01:01:25 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
date: Fri, 29 Apr 2022 01:01:25 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Fri, 29 Apr 2022 01:01:25 GMT

GET
H2 200 site.css
helpdesk.reachout.ai/css/ 53 KB
11 KB 495ms
494ms Stylesheet
text/css 167.172.76.199
DIGITALOCEAN-ASN

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.reachout.ai/css/site.css
Requested by: Host: helpdesk.reachout.ai
URL: https://helpdesk.reachout.ai/en
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 167.172.76.199 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
Software: Caddy /
Resource Hash: 0acf150c5d977ecd9cd6a535ab2ce5b1dda08be9ed83036ee2ebc096aa2fbffc

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.reachout.ai/en
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date: Fri, 29 Apr 2022 01:01:25 GMT
content-encoding: gzip
last-modified: Tue, 19 Apr 2022 10:10:54 GMT
server: Caddy
etag: "ral0a615jc"
vary: Accept-Encoding
content-type: text/css; charset=utf-8

GET
H2 200 editor.css
helpdesk.reachout.ai/css/ 3 KB
824 B 495ms
494ms Stylesheet
text/css 167.172.76.199
DIGITALOCEAN-ASN

General

Check archive.org

Show headers Download Go to

Full URL: https://helpdesk.reachout.ai/css/editor.css
Requested by: Host: helpdesk.reachout.ai
URL: https://helpdesk.reachout.ai/en
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 167.172.76.199 Singapore, Singapore, ASN14061 (DIGITALOCEAN-ASN, US),
Reverse DNS
Software: Caddy /
Resource Hash: 88a97444a9ab0fda3d9179724253abee195fc43ff6d2bd5910cda638d7d051d9

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.reachout.ai/en
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

date: Fri, 29 Apr 2022 01:01:25 GMT
content-encoding: gzip
last-modified: Tue, 19 Apr 2022 10:10:54 GMT
server: Caddy
etag: "ral0a620l"
vary: Accept-Encoding
content-type: text/css; charset=utf-8
content-length: 783

GET
H/1.1 200
OK TGC1ypS8MTYiNISzfMnU1Z5Kd41zgRZZHKXZ8kjO.png
kb-production.s3.wasabisys.com/94f4e7b7d87c4a34849a9f4809520856/ 15 KB
15 KB 519ms
208ms Image
image/png 38.27.106.53
BLUEARCHIVE-ZONE-1

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://kb-production.s3.wasabisys.com/94f4e7b7d87c4a34849a9f4809520856/TGC1ypS8MTYiNISzfMnU1Z5Kd41zgRZZHKXZ8kjO.png
Requested by: Host: helpdesk.reachout.ai
URL: https://helpdesk.reachout.ai/en
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 38.27.106.53 Kennedyville, United States, ASN395717 (BLUEARCHIVE-ZONE-1, US),
Reverse DNS
Software: WasabiS3/7.3.4467-2022-04-05-06b55176fe (head10) /
Resource Hash: 620919252777f23c10794aa56455a4ad5fc36f6b1feae5dd4226413ffaf4ccc1

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://helpdesk.reachout.ai/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.41 Safari/537.36

Response headers

Date: Fri, 29 Apr 2022 01:01:26 GMT
Last-Modified: Sat, 01 Jan 2022 22:49:16 GMT
Server: WasabiS3/7.3.4467-2022-04-05-06b55176fe (head10)
x-amz-request-id: C281D1A8EFD003C5
ETag: "a2053de783d11f33ac443da23f28a3fe"
Content-Type: image/png
Accept-Ranges: bytes
Content-Length: 14934
x-amz-id-2: pJpPuYd2I3B8onlU+kcu6k/l8b+a57Z22s3A75VDL0h9JUMoLsysT0FSXkfqwYtiUt7+n3/8ppXF

Verdicts & Comments Add Verdict or Comment

6 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

2 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

			Domain/Path	Expires	Name / Value
			helpdesk.reachout.ai/	1970-01-20 02:40:01	Name: XSRF-TOKEN Value: eyJpdiI6InNMNFhBTzlWczV6MENYUGRXWFYyN2c9PSIsInZhbHVlIjoid01zU0NEeWZzM2R5ZCtaeU5Ic2lQZk9ERnNXTmhCcEM5OWlsRW9URGVXK1haS3NCbk83cWdFb2VUZndXcHA4bXZDRWlOM0dFcXZrcXVyOXdoNldnN2xvQ2VPTmVLSXhFc3lpbjM1M1NYQ2ZHU2M2M1UxSDNsRjZ6TjJTeXRuMEciLCJtYWMiOiJjNjQ1OGY4Mzg1OWVkZGQ1N2EwZTliN2JhNGM5YzU1NWY0MTkwMWMwNDQ0OWM1Zjk3OWE5ZmRmMmJjYzc0OTlhIiwidGFnIjoiIn0%3D
			helpdesk.reachout.ai/	1970-01-20 02:40:01	Name: thrive_kb_session Value: eyJpdiI6Im9yeGdWM2ZmKzlTak95WUVjYVBUMFE9PSIsInZhbHVlIjoiTlpmZ2ZUS0xxdm9rTWtiTmtsT3NWN0ExajZBRlJHWVFNV2srdVNhZWxxOEtiOG9GMUZoUXIzYVQrejgvYTVMWGxSR3QxRnpCMEx5dERtN1JpTnNzUXQ3U0NWaVFUNnZESHlUaElxU3F2ZVBaZWVxdFlXRHZsQkVRdkd3cmxURTEiLCJtYWMiOiJjNTc2YjU3ZDM0MWQwMmQ2MjRiMGZlYjU2YzEwZjM2MmZjYTFhNzYxZTBhZjEzNDNmMDU0ODkwNTY1YzE5MTIxIiwidGFnIjoiIn0%3D

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

fonts.googleapis.com
helpdesk.reachout.ai
kb-production.s3.wasabisys.com
167.172.76.199
2a00:1450:4001:82b::200a
38.27.106.53
0acf150c5d977ecd9cd6a535ab2ce5b1dda08be9ed83036ee2ebc096aa2fbffc
620919252777f23c10794aa56455a4ad5fc36f6b1feae5dd4226413ffaf4ccc1
88a97444a9ab0fda3d9179724253abee195fc43ff6d2bd5910cda638d7d051d9
8c4967c13572e41e718dfbb3d84dddeacc748aa14cb2d65ad91ecdde60f50664
d49381c0947b66e39e24e1515be520559a328368bd2a1eecdfc4a44eda176203
e260e52d4a7e771a647db57d9f63e6434020cec80db5ed8da384a7b989cdf307

helpdesk.reachout.ai Open in urlscan Pro 167.172.76.199 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

6 Requests

100 %HTTPS

33 %IPv6

3 Domains

3 Subdomains

3 IPs

3 Countries

42 kBTransfer

114 kBSize

2 Cookies

2 Outgoing links

Page URL History

Redirected requests

6 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

Response headers

Redirect headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Request headers

Response headers

Verdicts & Comments Add Verdict or Comment

6 JavaScript Global Variables

2 Cookies

Indicators

helpdesk.reachout.ai Open in urlscan Pro
167.172.76.199 Public Scan

Screenshot
Live screenshot

Full Image

6
Requests

100 %
HTTPS

33 %
IPv6

3
Domains

3
Subdomains

3
IPs

3
Countries

42 kB
Transfer

114 kB
Size

2
Cookies

6 HTTP transactions
0 data transactions