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SHOES FOR CREWS PRIVACY POLICY

Effective: August 7, 2024

Thank you for visiting our website. Your privacy is very important to us. We
collect no personal information about you when you visit our Web site unless you
choose to make such information available to us by submitting such information.
This privacy policy addresses how Shoes For Crews North America, LLC ("Shoes For
Crews," "we", "us", "our") collect and use information you provide. By visiting
www.shoesforcrews.com (this "Site"), and providing your information to us, you
agree to accept the practices described in this Privacy Policy.


WHAT INFORMATION IS COLLECTED

We group the collection of user information into two categories: personal, which
is information identifiable to a specific member, and aggregate, which is
general demographic information that does not identify any individual member.
Personal information may include your name, email address, mailing address and
phone number. We may also collect certain demographic information such as your
Site preferences, sizes, gender, geographical location, language, time zone,
(some of the information we ask for may be optional). Shoes For Crews may use or
disclose aggregate information for any purpose.


HOW WE USE YOUR INFORMATION

We collect personal information to make our services related to this Site (the
"Services") more rewarding for you to use, including billing, shipping and
tracking your orders. If we have any questions or concerns regarding your order,
we may use this information to contact you. We also use this information for
internal purposes, such as studying our customers' preferences and improving
customer experience on the Site. We may also use your information to contact you
for promotional purposes and provide customer service to you. We may combine
information about you with information from other sources in order to improve
the quality of our Services. We also receive and store certain personally
non-identifiable information, which is collected passively using various
technologies, and cannot presently be used to specifically identify you. This
Site may use such information and pool it with other information to track, for
example, the total number of visitors to our Site, the number of visitors to
each page of our Site, the domain names of our visitors' Internet service
providers, and how our users use and interact with the Services. Also, in an
ongoing effort to better understand and serve you, we often conduct research on
customer demographics, interests and behavior based on the personal and other
information provided to us. This research may be compiled and analyzed on an
aggregate basis. We may share this non-identifiable and aggregate data with
affiliates, agents and business partners, but this type of non-identifiable and
aggregate information does not identify you personally. We may also disclose
aggregated user statistics in order to describe our Services to current and
prospective business partners, and to other third parties for other lawful
purposes.


HOW IS THIS INFORMATION SHARED

There are certain circumstances in which we may share your personal information
with certain third parties without further notice to you, as set forth below:

 * We do not sell any of your personal information to third parties for profit.
   Like most online businesses, we do share some information with contracted
   third parties in order to provide better services and advertising to you and
   do afford you the option to opt-out of sharing this information. All the
   above categories (buying, sharing, selling, renting consent) exclude text
   messaging originator opt-in data and consent; this information will not be
   shared with any third parties.
 * As we develop our business, we might sell or buy businesses or assets. In the
   event of a corporate sale, merger, reorganization, dissolution or similar
   event, your information may be part of the transferred assets.
 * When we believe in good faith that disclosure is necessary to protect the
   rights, property and safety of Shoes For Crews, its users or the public.
 * As required by law, to comply with a judicial proceeding or court order, to
   exercise our rights, or to defend against any claims.

If you choose to share personal information with us via email, mail, phone, fax
or filling out an electronic form on our website, we may use the information we
collect from and about you for any of the following purposes: (1) to fulfill
your requests for products and services; (2) to provide you with targeted offers
and advertising; (3) to contact you with information and promotional materials
and offers from our company as well as from our subsidiaries, affiliates,
marketing partners, advertisers and other third parties; (4) to contact you; (5)
to review site usage and operations; (6) to address problems with the site, our
business or our products and services; and (7) to protect the security or
integrity of the site and our business.

We, or third-party service providers acting on our behalf, may use cookies or
web beacons on our site. A cookie is a small text file that may be stored in the
memory of your computer when you access the site. A web beacon is an electronic
image used to recognize a cookie on your computer when you view a web page. We
may use cookies and web beacons to collect non-personal information from you,
including your IP address, browser type, the time and length of your visit, the
pages of the site you visit and other clickstream data. This information may be
used in order to: (1) remember the products in your shopping cart; (2) recognize
you when you return to the site; (3) improve and personalize your experience on
our site; (4) provide you with customized advertising; and (5) monitor site
usage and analyze the behavior of site visitors. We do not collect any personal
information through our use of cookies and web beacons, and we do not combine
the non-personal information we collect through them with any of your personal
information.

You may decline cookies, but by doing so, you may not be able to use certain
features on our site. You also may be able to make some web beacons unusable by
rejecting cookies. Check the "Help" menu of your browser to learn how to change
your cookie preferences.

We may transfer or otherwise disclose information collected from and about you
to the following entities for the following purposes: (1) to our service
providers, suppliers and business associates, if the disclosure will enable them
to fulfill your request for products or services from us for another vendor on
our site; (2) to our service providers and business associates, if the
disclosure will enable them to perform a business, professional or technical
support function for us; (3) to our affiliates and other third parties so that
they may contact you with marketing offers of their own; (4) to other companies,
credit bureaus or government agencies in connection with issues related to
fraud, credit or debt collection; (5) to respond to judicial process and provide
information to law enforcement agencies or in connection with an investigation
on matters related to public safety, as permitted by law, or otherwise as
required by law.

We will periodically email special offers and updates to our customers that have
opted-in to receive such email from us. If you do not wish to receive any email
offers or updates via email, please click here to optout.


IMPORTANT INFORMATION FOR CALIFORNIA RESIDENTS

If you are a California resident, this section applies to you. It describes how
we collect, use and share personal information of California residents, and
their rights with respect to their personal information, as defined under the
California Consumer Privacy Act of 2018 ("CCPA").


YOUR PRIVACY RIGHTS

As a California resident, you have the following rights in connection with your
personal information (collectively, "Privacy Rights"):

 

 * Access/Portability. You have the right to request and receive a copy of your
   personal information we have collected, used, disclosed and sold within the
   previous 12 months. You can also view and manage most of your personal
   information by logging into your account.
 * Deletion. You have the right to request the deletion of your personal
   information we collect and maintain. Please be aware that deleting your
   personal information is irreversible and means that you will no longer have
   an account with us. By submitting a deletion request, you will be deleting
   your entire account including any member credits, reward points, and order
   history. If you have any member credits on your account, those credits will
   be deleted and can no longer be used. If you chose to use our Site at a later
   time, you will need to sign up again and create a new account.
 * Opt-Out. You have the right to opt-out of the sale of your personal
   information. Please note, we do not sell any of your personal information to
   third parties for profit. Like most online businesses, we do share some
   information with contracted third parties in order to provide better services
   and advertising to you. California law may classify our limited sharing with
   these contracted third parties as a "sale" of personal information, and we do
   afford you the option to opt-out of sharing this information. You also have
   the ability to restrict the use of cookies and advertising IDs:
 * You can use your browser's settings to clear, delete or prevent cookies. We
   cannot control cookies that you have stored on your browser and recommend
   deleting all current cookies. Instructions for how to do this on different
   types of browsers can be found here:
   https://www.allaboutcookies.org/manage-cookies/.
 * We use Google Ads and Google Analytics to serve and measure advertising.
   Please go here and here to opt-out of any personalized ads and cookies.
 * We may also use Facebook to help serve advertising.
 * You may also find more information on our use of cookies and how to manage
   them in the Sections titled "Cookies and Web Beacons" and "Opting Out",
   above. Please be aware that after submitted an Opt-Out request, you may still
   continue to see advertisements regarding our company online or through third
   parties. If you continue to visit or use the Site, you may also come across
   our ads. You will no longer receive personalized advertisements, but you may
   still see generic, non-personalized advertisements.
 * Non-Discrimination. You have the right to exercise any of your Privacy Rights
   free from discriminatory practices prohibited by California law.


HOW TO EXERCISE YOUR PRIVACY RIGHTS

To submit a privacy related request, you may call us at 8005234448 - 9pm EST / 7
days a week, email us at SFCPrivacy@shoesforcrews.com.

Prior to processing, we will authenticate your request through our standard
verification procedures, such as by requesting you to log in to your account or
by verifying the information you provided in your request with your account
information we have on file. This information may include first name, last name,
email and phone number. Please be aware that this information will only be used
to verify and help process your request. However, we are required by law to keep
information related to your request for record keeping purposes.

Please allow up to 15-45 days for us to complete your request. Please note,
these Privacy Rights are subject to exceptions, and in certain cases we may
decline your request as permitted by law. You may also allow an authorized agent
to submit privacy related requests on your behalf. If you would like to do so,
please submit a signed Power of Attorney naming the person who will be your
authorized agent. This person may then submit privacy related requests on your
behalf using any of the available methods we offer. Please mail the signed Power
of Attorney to Attn: Legal Department - Privacy Request, Shoes For Crews, 5000
T-Rev Avenue, 200, Boca Raton, FL 33431


PERSONAL INFORMATION COLLECTED OR SHARED IN THE PRECEDING 12 MONTHS

The following chart below summarizes the categories of personal information we
collect and share, as well as where we collect it from, how we use it, and who
we share it with. For more information on: the categories of information we
collect, please see the Section titled "Information We Collect"; the business
and commercial purposes for which we collect your personal information, please
see the Section titled "How We Use Your Information"; or the categories of third
parties with whom personal information is shared or sold, please see the Section
titled "How Is This Information Shared".

Categories of Personal Information Collected and Shared Sources of Personal
Information Purposes for Collection of Personal Information Categories of Third
Parties with Whom We Share the Personal Information Name, email address,
customer ID, mailing address, phone number, photos and/or Facebook username and
profile picture This information has either been provided to us by you directly,
or, with your permission, service providers or contracted thirdparty providers,
such as customer review platforms, and marketing and advertising partners. To
create your account; to provide and improve the Services, such as fulfilling and
tracking your orders; to improve customer experience on the Site; to prevent
fraud and ensure the security of your account and our Services; and to provide
and improve advertisements. Service providers, such as customer service
partners, shipping partners, payment processors, analytics and data warehousing
partners; and contracted thirdparty providers, such as marketing and advertising
partners. Demographic information such as gender, birthday and other personal
identifiers This information has either been provided to us by you directly, or
with your permission, service providers or contracted thirdparty providers, such
as marketing partners. To provide and improve the Services; to improve customer
experience on the Site; and to provide and improve advertisements. Service
providers, such analytics and data warehousing partners; and contracted
thirdparty providers, such as marketing partners. Commercial information such as
order history, order ID, items purchased, size, style and product preferences,
other unique identifiers, and inferences drawn therefrom This information has
either been provided to us by you directly, or with your permission, your
browser, computer or mobile device, service providers, and contracted thirdparty
providers, such as marketing and advertising partners. To provide and improve
the Services; to improve customer experience on the Site; and to provide and
improve advertisements. Service providers, such as customer service partners,
analytics and data warehousing partners; and contracted thirdparty providers,
such as marketing and advertising partners. Geolocation information This
information is either provided to us by you directly or with your permission,
your browser, computer or mobile device. To provide and improve the Services; to
improve customer experience on the Site; to prevent fraud and ensure the
security of your account and our Services; and to provide and improve
advertisements. Service providers, such analytics and data warehousing partners;
and contracted thirdparty providers, such as marketing and advertising partners.
IP address, cookies, advertising IDs, tracking pixels, and other unique
identifiers This information has either been provided to us by you directly, or
with your permission, your browser, computer or mobile device, service
providers, or contracted thirdparty providers, such as marketing and advertising
partners. To provide and improve the Services; to improve customer experience on
the Site; to prevent fraud and ensure the security of your account and our
Services; and to provide and improve advertisements. Service providers, such as
customer service partners, and analytics and data warehousing partners; and
contracted thirdparty providers, such as marketing and advertising partners.
Internet activity information such as how a user browses and interacts with our
Services, Site and advertisements, and device, browser and/or computer
properties This information has either been provided to us by you directly, or
with your permission, your browser, computer or mobile device, service
providers, or contracted thirdparty providers, such as marketing and advertising
partners. To provide and improve the Services and the Site; to improve customer
experience on the Site; to provide, improve, and resolve errors; to prevent
fraud and ensure the security of your account and our Services; and to provide
and improve advertisements. Service providers, such as customer service
partners, and analytics and data warehousing partners; and contracted thirdparty
providers, such as marketing and advertising partners.

 

If you have any questions or concerns about this Privacy Policy or our privacy
practices, you may contact us at 800-523-4448.

Further, under California Civil Code sections 1798.83-1798.84, if you are a
California resident and have an established business relationship with us, you
can request a notice disclosing the categories of personal information we have
shared with third parties, for the third parties' direct marketing purposes,
during the preceding calendar year. To request a notice, please submit your
request to Shoes For Crews, Attn: Legal Department, California Shine the Light
Inquiry, 5000 T-Rex Avenue 200, Boca Raton, FL 33431

 


ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

You have the right to access, correct or delete personal data which has been
provided to Shoes For Crews. At any time, you may update or correct your online
account information by logging into your account and navigating to the "My
Account" page or by contacting us. You may also delete your personal data by
contacting us to deactivate your account, but note that we may retain certain
information as required by law or for legitimate business purposes. We may also
retain cached or archived copies of information about you for a certain period
of time.

We will provide an individual opt-out choice, or opt-in for sensitive data,
before we share your data with third parties other than our agents, or before we
use it for a purpose other than which it was originally collected or
subsequently authorized. To request to limit the use and disclosure of your
personal information, please submit a written request
to SFCPrivacy@shoesforcrews.com.


NEVADA RESIDENTS

If you are a Nevada resident and have provided us with any personal identifying
information, you may optout of sharing your information with third parties if
you submit an opt-out request to the following email
address SFCPrivacy@shoesforcrews.com. Please note we do not sell any of your
personal information for profit, we do share some information with contracted
third parties in order to provide better services and advertising to you. Please
allow 60 days for completion of such request.


TEXT MESSAGING TERMS:

Service provided by Epsilon and Kaleyra.

If you elect to receive marketing and shopping cart reminder text messages from
us, either via our website or by sending a text message indicating your consent,
you are providing your prior express written consent to receive recurring
marketing or promotional Text Messages from us (each, a "Text Message". Customer
site browsing information is captured via website tagging when a customer cart
has been abandoned. Message frequency varies. This service is optional and is
not a condition for purchase. You can opt out of receiving any further Text
Messages from us at any time by replying "STOP" to any Text Message you receive
from us. For help, reply "HELP" to any Text Message you receive from us or call
1-800-523-4448. In addition to any fee of which you are notified, your mobile
provider's message and data rates may apply to our confirmation Text Message and
all subsequent Text Message correspondence according to your individual rate
plan provided by your wireless carrier. Please consult your mobile service
carrier's pricing plan to determine the charges for browsing data and sending
and receiving Text Messages. Under no circumstances will we or our affiliates be
responsible for any Text messaging or wireless charges incurred by you or by a
person that has access to your wireless device or telephone number. If your
carrier does not permit Text messages, you may not receive the Text Messages.
The carriers do not guarantee that alerts will be delivered and will not be
liable for delayed or undelivered messages. Neither we nor the wireless carriers
will be liable for any delays in the receipt of, or failure to deliver, any Text
Messages, as delivery is subject to effective transmission from your network
operator. Carriers include AT&T, T-Mobile®, Verizon Wireless, Sprint, Boost,
U.S. Cellular, Google Voice, Cellular One, MetroPCS, Cellcom, Cellular South,
Carolina West Wireless, nTelos, and Virgin Mobile and others. Text Message
services are provided on an "AS IS" basis. Data obtained from you in connection
with any Text Message services may include your cell phone number, your
provider's name and the date, time and content of your text messages. We may use
this information in accordance with our Privacy Policy to contact you and to
provide the services you request from us. For more information on how we use
telephone numbers, please read our Privacy Policy. If your phone number is
deactivated, we obtain deactivation data to remove deactivated numbers from our
program to prevent us from inadvertently communicating with anyone who acquires
any phone number(s) previously attributed to you.


SHOES FOR CREWS TEXT MARKETING ALERTS

 * What is Shoes For Crews Text Marketing Alerts? Shoes For Crews Alerts is a
   program that lets customers opt-in to receive text message notifications from
   Shoes For Crews.
 * Is it free? Messages and data rates may apply. Depending on your text plan,
   you may be charged by your carrier. Message frequency varies.
 * What if I don't want to receive any further notification messages? Text STOP
   to 80913 to cancel the Shoes For Crews service. After doing so, you will no
   longer receive any texts from Shoes For Crews.
 * What if I want more info? Text HELP to 80913 for more information or contact
   Shoes For Crews at +1-800-523-4448
 * Commands STOP: At any time, you can text STOP to 80913. This will prevent you
   from receiving any future texts from Shoes For Crews.
 * HELP: At any time, you can text HELP to 80913. Texting HELP will return the
   following message: Shoes For Crews Alerts: We're here to help. Call
   1-800-523-4448 or visit https://www.shoesforcrews.com/page/faq.
 * Who are the participating carriers? AT&T, T-Mobile®, Verizon Wireless,
   Sprint, Boost, U.S. Cellular, Google Voice, Cellular One, MetroPCS, Cellcom,
   Cellular South, Carolina West Wireless, Interop, ClearSky, nTelos, Virgin
   Mobile and others.
 * Liability Carriers do not guarantee that alerts will be delivered and will
   not be liable for delayed or undelivered messages.

Privacy Policy is stated above.


AMENDMENTS OR MODIFICATIONS TO THIS PRIVACY POLICY

We reserve the right to amend this Privacy Policy at any time without prior
notice. Notice of any change will be posted on this Site. Please check this page
periodically for changes. Your continued use of the Site after any changes or
revisions to this Privacy Policy shall indicate your agreement with the terms of
such revised Privacy Policy.


CONTACT US

If you have any questions regarding the use of our Site or Privacy Policy,
please contact us at:

Shoes For Crews North America, LLC.
Attn: Legal Department
5000 T-Rex Avenue, 200
Boca Raton, FL 33431
United States of America

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