Submitted URL: https://em.intercom.com/MjU4LUNMVy0zNDQAAAGCOdfouOcMQHNlgt1sEB1pKv_wCkmqzrkSN2jE42o401iyI-hj6v60MCtbrrIn0MQHoYhwNT0=
Effective URL: https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_...
Submission: On February 01 via manual from IN — Scanned from DE

Summary

This website contacted 19 IPs in 5 countries across 15 domains to perform 63 HTTP transactions. The main IP is 18.66.97.8, located in United States and belongs to AMAZON-02, US. The main domain is www.intercom.com. The Cisco Umbrella rank of the primary domain is 225762.
TLS certificate: Issued by Amazon on April 15th 2021. Valid for: a year.
This is the only time www.intercom.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 104.17.73.206 13335 (CLOUDFLAR...)
1 18.66.97.8 16509 (AMAZON-02)
28 52.222.214.11 16509 (AMAZON-02)
1 52.56.230.239 16509 (AMAZON-02)
1 2600:9000:223... 16509 (AMAZON-02)
2 192.0.76.3 2635 (AUTOMATTIC)
1 2a00:1450:400... 15169 (GOOGLE)
4 72.44.43.248 14618 (AMAZON-AES)
7 104.16.94.80 13335 (CLOUDFLAR...)
4 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
1 18.66.122.77 16509 (AMAZON-02)
2 2600:9000:223... 16509 (AMAZON-02)
1 151.101.194.137 54113 (FASTLY)
1 1 13.32.99.55 16509 (AMAZON-02)
4 18.66.139.67 16509 (AMAZON-02)
1 162.247.242.19 23467 (NEWRELIC-...)
1 99.83.219.81 ()
63 19
Apex Domain
Subdomains
Transfer
28 intercomassets.com
blog.intercomassets.com
2 MB
7 intercomcdn.com
marketing.intercomcdn.com
fonts.intercomcdn.com — Cisco Umbrella Rank: 63184
js.intercomcdn.com — Cisco Umbrella Rank: 2553
230 KB
7 marketo.com
app-ab27.marketo.com — Cisco Umbrella Rank: 249446
143 KB
6 intercom.com
em.intercom.com
www.intercom.com — Cisco Umbrella Rank: 225762
api-visitor-analytics.intercom.com — Cisco Umbrella Rank: 437271
42 KB
4 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 42
20 KB
2 intercom.io
widget.intercom.io — Cisco Umbrella Rank: 2532
api-iam.intercom.io
6 KB
2 wp.com
stats.wp.com — Cisco Umbrella Rank: 2822
pixel.wp.com — Cisco Umbrella Rank: 2494
3 KB
1 nr-data.net
bam.nr-data.net — Cisco Umbrella Rank: 612
322 B
1 newrelic.com
js-agent.newrelic.com — Cisco Umbrella Rank: 367
14 KB
1 google.de
www.google.de — Cisco Umbrella Rank: 5557
501 B
1 google.com
www.google.com — Cisco Umbrella Rank: 13
501 B
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 96
443 B
1 googletagmanager.com
www.googletagmanager.com — Cisco Umbrella Rank: 78
89 KB
1 cloudfront.net
dp3rct5vic41c.cloudfront.net
79 KB
1 clearbit.com
reveal.clearbit.com — Cisco Umbrella Rank: 21530
2 KB
63 15
Domain Requested by
28 blog.intercomassets.com www.intercom.com
blog.intercomassets.com
7 app-ab27.marketo.com blog.intercomassets.com
app-ab27.marketo.com
4 js.intercomcdn.com widget.intercom.io
js.intercomcdn.com
4 www.google-analytics.com www.googletagmanager.com
www.intercom.com
4 api-visitor-analytics.intercom.com dp3rct5vic41c.cloudfront.net
2 fonts.intercomcdn.com www.intercom.com
1 api-iam.intercom.io js.intercomcdn.com
1 bam.nr-data.net js-agent.newrelic.com
1 widget.intercom.io 1 redirects
1 js-agent.newrelic.com www.intercom.com
1 marketing.intercomcdn.com www.intercom.com
1 www.google.de www.intercom.com
1 www.google.com www.intercom.com
1 stats.g.doubleclick.net www.google-analytics.com
1 pixel.wp.com www.intercom.com
1 www.googletagmanager.com www.intercom.com
1 stats.wp.com www.intercom.com
1 dp3rct5vic41c.cloudfront.net www.intercom.com
1 reveal.clearbit.com www.intercom.com
1 www.intercom.com em.intercom.com
1 em.intercom.com
63 21
Subject Issuer Validity Valid
em.intercom.com
Cloudflare Inc ECC CA-3
2021-06-05 -
2022-06-04
a year crt.sh
*.intercom.com
Amazon
2021-04-15 -
2022-05-14
a year crt.sh
blog.intercomassets.com
Amazon
2021-06-26 -
2022-07-25
a year crt.sh
clearbit.com
Amazon
2021-08-27 -
2022-09-25
a year crt.sh
*.cloudfront.net
Amazon
2021-03-19 -
2022-03-17
a year crt.sh
*.wp.com
Sectigo RSA Domain Validation Secure Server CA
2020-04-02 -
2022-07-05
2 years crt.sh
*.google-analytics.com
GTS CA 1C3
2022-01-10 -
2022-04-04
3 months crt.sh
app-ab27.marketo.com
Cloudflare Inc ECC CA-3
2021-06-03 -
2022-06-02
a year crt.sh
*.g.doubleclick.net
GTS CA 1C3
2021-12-27 -
2022-03-21
3 months crt.sh
www.google.com
GTS CA 1C3
2021-12-27 -
2022-03-21
3 months crt.sh
www.google.de
GTS CA 1C3
2021-12-27 -
2022-03-21
3 months crt.sh
*.intercomcdn.com
Amazon
2022-01-30 -
2023-02-28
a year crt.sh
js-agent.newrelic.com
GlobalSign Atlas R3 DV TLS CA H2 2021
2021-10-06 -
2022-11-07
a year crt.sh
*.nr-data.net
DigiCert TLS RSA SHA256 2020 CA1
2022-01-10 -
2023-02-10
a year crt.sh

This page contains 3 frames:

Primary Page: https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_ent_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH
Frame ID: 1D91CC110A78A5BE859DB08F3C79518F
Requests: 55 HTTP requests in this frame

Frame: https://app-ab27.marketo.com/index.php/form/XDFrame
Frame ID: 6CCAF15B7CCAD4DE72E8259051AA5988
Requests: 2 HTTP requests in this frame

Frame: https://js.intercomcdn.com/frame-modern.4cf67392.js
Frame ID: B607E20236E5115409F46F8CDA770765
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

How to manage your support communications during a crisis - Inside IntercomClose iconIntercom Topbar SearchTwitterLinkedInInstagramYouTubeTwitterLinkedInClose icon IntercomTwitterLinkedInInstagramYouTube

Page URL History Show full URLs

  1. https://em.intercom.com/MjU4LUNMVy0zNDQAAAGCOdfouOcMQHNlgt1sEB1pKv_wCkmqzrkSN2jE42o401iyI-hj6v60MCtb... Page URL
  2. https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nu... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link rel=["']stylesheet["'] [^>]+/wp-(?:content|includes)/
  • /wp-(?:content|includes)/
  • wp-embed\.min\.js\?ver=([\d.]+)

Overall confidence: 100%
Detected patterns
  • <link rel="amphtml"

Overall confidence: 100%
Detected patterns
  • reveal\.clearbit\.com/v[(0-9)]/

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <!-- (?:End )?Google Tag Manager -->
  • googletagmanager\.com/gtm\.js

Overall confidence: 100%
Detected patterns
  • marketo\.\w+/js/forms(?:[\d.]+)/js/forms([\d.]+)\.min\.js

Page Statistics

63
Requests

98 %
HTTPS

35 %
IPv6

15
Domains

21
Subdomains

19
IPs

5
Countries

2346 kB
Transfer

3485 kB
Size

11
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://em.intercom.com/MjU4LUNMVy0zNDQAAAGCOdfouOcMQHNlgt1sEB1pKv_wCkmqzrkSN2jE42o401iyI-hj6v60MCtbrrIn0MQHoYhwNT0= Page URL
  2. https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_ent_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 54
  • https://widget.intercom.io/widget/tx2p130c HTTP 302
  • https://js.intercomcdn.com/shim.latest.js

63 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
MjU4LUNMVy0zNDQAAAGCOdfouOcMQHNlgt1sEB1pKv_wCkmqzrkSN2jE42o401iyI-hj6v60MCtbrrIn0MQHoYhwNT0=
em.intercom.com/
592 B
1 KB
Document
General
Full URL
https://em.intercom.com/MjU4LUNMVy0zNDQAAAGCOdfouOcMQHNlgt1sEB1pKv_wCkmqzrkSN2jE42o401iyI-hj6v60MCtbrrIn0MQHoYhwNT0=
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.17.73.206 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
fe1e9a7a09a2f43ca8f2d487d0940dcebf577a3ccee00e2aa42f9cfe1cc9d87a
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

date
Tue, 01 Feb 2022 05:59:15 GMT
content-type
text/html
cache-control
private, no-cache, no-store, max-age=0
x-content-type-options
nosniff
vary
Accept-Encoding
cf-cache-status
DYNAMIC
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
server
cloudflare
cf-ray
6d68f3e33a8b5c26-FRA
content-encoding
gzip
Primary Request /
www.intercom.com/blog/customer-communications-in-a-crisis/
122 KB
35 KB
Document
General
Full URL
https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_ent_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH
Requested by
Host: em.intercom.com
URL: https://em.intercom.com/MjU4LUNMVy0zNDQAAAGCOdfouOcMQHNlgt1sEB1pKv_wCkmqzrkSN2jE42o401iyI-hj6v60MCtbrrIn0MQHoYhwNT0=
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.97.8 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-97-8.fra56.r.cloudfront.net
Software
Pagely-ARES/1.10.6 /
Resource Hash
8a2df97716699ad955f57d725c1c6c2b24d75a10f2e4e6715c3295523fc4fb29
Security Headers
Name Value
X-Frame-Options SAMEORIGIN

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Accept-Language
de-DE,de;q=0.9
Referer
https://em.intercom.com/

Response headers

content-type
text/html; charset=UTF-8
date
Tue, 01 Feb 2022 05:59:16 GMT
server
Pagely-ARES/1.10.6
x-gateway-request-id
b27da29156ba85f9de00b52941441b89
x-frame-options
SAMEORIGIN
link
<https://www.intercom.com/blog/?p=23338>; rel=shortlink
x-gateway-cache-key
1643481163.099|standard|https|intercom-origin.pagelyapps.com||/blog/customer-communications-in-a-crisis/?mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH|webp
x-gateway-cache-status
MISS
x-gateway-skip-cache
0
content-encoding
gzip
vary
Accept-Encoding
x-cache
Miss from cloudfront
via
1.1 bbd2abbdb134a9d53c0a12f6566e69fe.cloudfront.net (CloudFront)
x-amz-cf-pop
FRA56-P2
x-amz-cf-id
MX9BtIvtXgTg5WTJ26OQZTlO9xa_6mZEkXw-tSL4Tf7n7twIehwsHg==
TiemposText.woff2
blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Tiempos/
53 KB
54 KB
Font
General
Full URL
https://blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Tiempos/TiemposText.woff2
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_ent_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.11 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-214-11.fra56.r.cloudfront.net
Software
Pagely-ARES/1.10.1 /
Resource Hash
4e3901f4a46c801ac51867af90506de85deff6518413adf27ab0c8e3f2c4e218

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Mon, 10 Jan 2022 17:04:42 GMT
via
1.1 96ab38d99b79d57e5c7e9b8a07c0fad2.cloudfront.net (CloudFront), 1.1 eaedf92fd05c53aa96f20b6322b473e6.cloudfront.net (CloudFront)
age
1860875
x-cache
Hit from cloudfront
content-length
54332
x-gateway-cache-status
HIT
x-gateway-skip-cache
0
x-gateway-request-id
3629537522a2b2f28ec4d4b0ecc0dc72
last-modified
Wed, 28 Nov 2018 18:08:48 GMT
server
Pagely-ARES/1.10.1
etag
"5bfed9b0-d43c"
access-control-allow-methods
GET, HEAD, OPTIONS
x-gateway-cache-key
1641834252.551||https|intercom-origin.pagelyapps.com||/blog/wp-content/themes/inside-intercom/assets/fonts/Tiempos/TiemposText.woff2
access-control-allow-origin
*
cache-control
max-age=2592000
x-amz-cf-pop
FRA2-C1, FRA56-P3
accept-ranges
bytes
content-type
font/woff2
x-amz-cf-id
Ffc7FwlYVBeCrAaGuzmYU7EToh8quyl9Sk40qu_1FxmJMkcF-T1Sow==
expires
Wed, 09 Feb 2022 17:04:14 GMT
PatronWEB-Regular.woff2
blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/
40 KB
40 KB
Font
General
Full URL
https://blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Regular.woff2
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_ent_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.11 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-214-11.fra56.r.cloudfront.net
Software
Pagely-ARES/1.10.1 /
Resource Hash
8c3271ae00ec2b9936ca942c24319172321bbfa017d55d57248a9234e235437c

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Mon, 10 Jan 2022 17:04:42 GMT
via
1.1 0baa339c02d06988c65d8623d1b3c6ec.cloudfront.net (CloudFront), 1.1 eaedf92fd05c53aa96f20b6322b473e6.cloudfront.net (CloudFront)
age
1860875
x-cache
Hit from cloudfront
content-length
40498
x-gateway-cache-status
HIT
x-gateway-skip-cache
0
x-gateway-request-id
20f5ed9522e1a7f4be16c47793fd0492
last-modified
Wed, 28 Nov 2018 18:08:48 GMT
server
Pagely-ARES/1.10.1
etag
"5bfed9b0-9e32"
access-control-allow-methods
GET, HEAD, OPTIONS
x-gateway-cache-key
1641834252.551||https|intercom-origin.pagelyapps.com||/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Regular.woff2
access-control-allow-origin
*
cache-control
max-age=2592000
x-amz-cf-pop
FRA56-P2, FRA56-P3
accept-ranges
bytes
content-type
font/woff2
x-amz-cf-id
cv-2ZFrLfwYH2brDa_a5ls_no29uX7rLNMappVJeWvRb6mx5Gq1E8g==
expires
Wed, 09 Feb 2022 17:04:14 GMT
PatronWEB-Bold.woff2
blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/
39 KB
40 KB
Font
General
Full URL
https://blog.intercomassets.com/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Bold.woff2
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_ent_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
52.222.214.11 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-52-222-214-11.fra56.r.cloudfront.net
Software
Pagely-ARES/1.10.1 /
Resource Hash
dbfdb04fe9a646d99489fc7e598262e88daab58d4e30af0049cd021937a2b50b

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Mon, 10 Jan 2022 17:04:42 GMT
via
1.1 cdcb559c2f25d8ad2ccf0419bee33b02.cloudfront.net (CloudFront), 1.1 eaedf92fd05c53aa96f20b6322b473e6.cloudfront.net (CloudFront)
age
1860875
x-cache
Hit from cloudfront
content-length
40250
x-gateway-cache-status
HIT
x-gateway-skip-cache
0
x-gateway-request-id
75d00eac66de5dba771b73454577b33e
last-modified
Wed, 28 Nov 2018 18:08:48 GMT
server
Pagely-ARES/1.10.1
etag
"5bfed9b0-9d3a"
access-control-allow-methods
GET, HEAD, OPTIONS
x-gateway-cache-key
1641834252.551||https|intercom-origin.pagelyapps.com||/blog/wp-content/themes/inside-intercom/assets/fonts/Patron/PatronWEB-Bold.woff2
access-control-allow-origin
*
cache-control
max-age=2592000
x-amz-cf-pop
FRA2-C1, FRA56-P3
accept-ranges
bytes
content-type
font/woff2
x-amz-cf-id
QnzLIlx5FiEmEh8WLnX_lxV74t06Nz9vRdcdpFtPjkcfE4nmozdGvA==
expires
Wed, 09 Feb 2022 17:04:15 GMT
style.css
blog.intercomassets.com/blog/wp-content/plugins/pdfjs-viewer-shortcode/blocks/dist/
425 B
1009 B
Stylesheet
General
Full URL
https://blog.intercomassets.com/blog/wp-content/plugins/pdfjs-viewer-shortcode/blocks/dist/style.css?ver=2.1.5
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X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 31 Jan 2022 20:01:13 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
35884
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
91 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j96&a=198235773&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.intercom.com%2Fblog%2Fcustomer-communications-in-a-crisis%2F%3Futm_medium%3Demail%26utm_source%3Dmkt-nur%26utm_campaign%3Dfy21_nu_ent_early1%26utm_content%3Dblog%26mkt_tok%3DMjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH&dr=https%3A%2F%2Fem.intercom.com%2F&ul=en-us&de=UTF-8&dt=How%20to%20manage%20your%20support%20communications%20during%20a%20crisis%20-%20Inside%20Intercom&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=newsletter&ea=visible&el=page&_u=YGDAgAABAAAAAE~&jid=&gjid=&cid=1682649901.1643695158&tid=UA-22834013-1&_gid=1361379958.1643695158&gtm=2wg1q0WB899HL&cg1=News%20%26amp%3B%20Updates&cg2=Zara%20Burke&cd3=Zara%20Burke&cd4=News%20%26amp%3B%20Updates&cd9=1682649901.1643695158&cd1=20220201%7C04592917&cd2=05%3A59%3A17&z=830497777
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_ent_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 31 Jan 2022 20:01:13 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
35884
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
collect
www.google-analytics.com/
35 B
91 B
Image
General
Full URL
https://www.google-analytics.com/collect?v=1&_v=j96&a=198235773&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.intercom.com%2Fblog%2Fcustomer-communications-in-a-crisis%2F%3Futm_medium%3Demail%26utm_source%3Dmkt-nur%26utm_campaign%3Dfy21_nu_ent_early1%26utm_content%3Dblog%26mkt_tok%3DMjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH&dr=https%3A%2F%2Fem.intercom.com%2F&ul=en-us&de=UTF-8&dt=How%20to%20manage%20your%20support%20communications%20during%20a%20crisis%20-%20Inside%20Intercom&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Reading&ea=StartedReading&_u=YGDAgAABAAAAAE~&jid=&gjid=&cid=1682649901.1643695158&tid=UA-22834013-1&_gid=1361379958.1643695158&gtm=2wg1q0WB899HL&cg1=News%20%26amp%3B%20Updates&cg2=Zara%20Burke&cd3=Zara%20Burke&cd4=News%20%26amp%3B%20Updates&cd9=1682649901.1643695158&cd1=20220201%7C04592917&cd2=05%3A59%3A17&cm2=1&z=972803153
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_ent_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82f::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

pragma
no-cache
date
Mon, 31 Jan 2022 20:01:13 GMT
x-content-type-options
nosniff
last-modified
Sun, 17 May 1998 03:00:00 GMT
server
Golfe2
age
35884
content-type
image/gif
access-control-allow-origin
*
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
35
expires
Mon, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.com/ads/
42 B
501 B
Image
General
Full URL
https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-22834013-1&cid=1682649901.1643695158&jid=1027701016&_u=YGBAgAABAAAAAE~&z=474368830
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_ent_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:810::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 01 Feb 2022 05:59:17 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
ga-audiences
www.google.de/ads/
42 B
501 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-22834013-1&cid=1682649901.1643695158&jid=1027701016&_u=YGBAgAABAAAAAE~&z=474368830
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_ent_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:828::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

pragma
no-cache
date
Tue, 01 Feb 2022 05:59:17 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control
no-cache, no-store, must-revalidate
cross-origin-resource-policy
cross-origin
content-type
image/gif
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
forms2.css
app-ab27.marketo.com/js/forms2/css/
13 KB
3 KB
Stylesheet
General
Full URL
https://app-ab27.marketo.com/js/forms2/css/forms2.css
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.94.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
256e42104f48a5fa80b031da12dc56acde224fba3f9810f8f8192b39136d365a
Security Headers
Name Value
Strict-Transport-Security max-age=63113904
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 01 Feb 2022 05:59:18 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
age
2994
vary
Accept-Encoding
content-length
2623
last-modified
Wed, 12 Jan 2022 18:47:30 GMT
server
cloudflare
etag
"16041c-3437-5d567007b9480"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=63113904
content-type
text/css
cache-control
public, max-age=14400
accept-ranges
bytes
cf-ray
6d68f3f1c91d5c44-FRA
expires
Tue, 01 Feb 2022 09:59:18 GMT
forms2-theme-inset.css
app-ab27.marketo.com/js/forms2/css/
3 KB
1 KB
Stylesheet
General
Full URL
https://app-ab27.marketo.com/js/forms2/css/forms2-theme-inset.css
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.94.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
53386b51cdacd99baec553808a51cb6964b2a6e4b9db4c73d977c3d7311c76b6
Security Headers
Name Value
Strict-Transport-Security max-age=63113904
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 01 Feb 2022 05:59:18 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
age
528
vary
Accept-Encoding
content-length
953
last-modified
Wed, 12 Jan 2022 18:47:30 GMT
server
cloudflare
etag
"16041b-d86-5d567007b9480"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=63113904
content-type
text/css
cache-control
public, max-age=14400
accept-ranges
bytes
cf-ray
6d68f3f1c9205c44-FRA
expires
Tue, 01 Feb 2022 09:59:18 GMT
getKnownLead
app-ab27.marketo.com/index.php/form/
142 B
315 B
Script
General
Full URL
https://app-ab27.marketo.com/index.php/form/getKnownLead?form=1040&lpId=&munchkinId=258-CLW-344&filledFields=true&mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH&callback=jQuery112409886752055950838_1643695157612&_=1643695157614
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.94.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
6c8cf73aa841b547b633751c87a1d685c2a0b4f0b74139c2dd508e5bd1a47835
Security Headers
Name Value
Strict-Transport-Security max-age=63113904
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 01 Feb 2022 05:59:18 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
server
cloudflare
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=63113904
content-type
application/javascript; charset=utf-8
cf-ray
6d68f3f1c9225c44-FRA
cookie.png
marketing.intercomcdn.com/assets/
3 KB
4 KB
Image
General
Full URL
https://marketing.intercomcdn.com/assets/cookie.png
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_ent_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
18.66.122.77 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-122-77.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
0c2548a63a97d2777a4c5cd9188be3ed87bb8401343908c88858060870b39837

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
Date
Tue, 01 Feb 2022 02:08:21 GMT
Via
1.1 3072267d18c4d0ed9e535752800364e0.cloudfront.net (CloudFront)
Last-Modified
Tue, 05 May 2020 18:27:05 GMT
Server
AmazonS3
Age
14940
ETag
"179d3c068e0add209989e31690466836"
X-Cache
Hit from cloudfront
Content-Type
image/png
Connection
keep-alive
X-Amz-Cf-Pop
FRA60-P2
Accept-Ranges
bytes
Content-Length
3566
X-Amz-Cf-Id
NSmLeSqUoSxqzzClj0VPofSiLgI2auTR5Fy8qVBfR34qebmX_3d3Kw==
Graphik-Regular.woff
fonts.intercomcdn.com/graphik/
46 KB
46 KB
Font
General
Full URL
https://fonts.intercomcdn.com/graphik/Graphik-Regular.woff
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_ent_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2600:9000:223c:da00:10:8536:c280:93a1 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
c31f9617ab13c0c1643f28a2edc660051b1cb81fa31c61be93d4cccb4c1747c0

Request headers

Referer
https://www.intercom.com/
Origin
https://www.intercom.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Mon, 31 Jan 2022 02:34:02 GMT
via
1.1 22993faf725ff29c940e58cb14ddf668.cloudfront.net (CloudFront)
age
99072
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
access-control-max-age
3000
content-length
46928
last-modified
Wed, 21 Jul 2021 14:48:56 GMT
server
AmazonS3
etag
"475fb1f8332e3a4a5364d0cc76d2a9cd"
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-methods
GET
content-type
font/woff
access-control-allow-origin
*
cache-control
max-age=259200
x-amz-cf-pop
FRA56-P2
accept-ranges
bytes
x-amz-cf-id
0GQsw7kMeqHZDTGkxcFZ9Rv8Q4L5cDS2PDhtPZ0NN9wtSOjpzeQyGw==
Graphik-Bold.woff
fonts.intercomcdn.com/graphik/
49 KB
49 KB
Font
General
Full URL
https://fonts.intercomcdn.com/graphik/Graphik-Bold.woff
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_ent_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH
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TLS 1.3, , AES_128_GCM
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Software
AmazonS3 /
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Request headers

Referer
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User-Agent
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Response headers

date
Sat, 29 Jan 2022 19:45:53 GMT
via
1.1 22993faf725ff29c940e58cb14ddf668.cloudfront.net (CloudFront)
age
209626
x-amz-server-side-encryption
AES256
x-cache
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access-control-max-age
3000
content-length
50076
last-modified
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server
AmazonS3
etag
"798585dd090cbe09e9d3805abb3b02dd"
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access-control-allow-methods
GET
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access-control-allow-origin
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cache-control
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FRA56-P2
accept-ranges
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js-agent.newrelic.com/
36 KB
14 KB
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General
Full URL
https://js-agent.newrelic.com/nr-1215.min.js
Requested by
Host: www.intercom.com
URL: https://www.intercom.com/blog/customer-communications-in-a-crisis/?utm_medium=email&utm_source=mkt-nur&utm_campaign=fy21_nu_ent_early1&utm_content=blog&mkt_tok=MjU4LUNMVy0zNDQAAAGCOdfouHkrm-IaBb5DqSHMeY_9qrPxQef9sDlStRQ1uaE6fQJnaVFmnKi3vXdXIQq9N6CCl3O_sxV_aNxTH3p1kZec_aGVRPpCgKOE-PXbuQRH
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H2
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TLS 1.3, , AES_128_GCM
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151.101.194.137 , United States, ASN54113 (FASTLY, US),
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Software
AmazonS3 /
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Request headers

Accept-Language
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User-Agent
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Response headers

x-amz-version-id
mrZZlI3m.d3cabi4HqLBBkr4pQ2c77UF
content-encoding
gzip
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"615035bb6557b191e767e19087efabaf"
x-amz-request-id
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server
AmazonS3
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vary
Accept-Encoding
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via
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cache-control
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accept-ranges
bytes
x-cache-hits
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shim.latest.js
js.intercomcdn.com/
Redirect Chain
  • https://widget.intercom.io/widget/tx2p130c
  • https://js.intercomcdn.com/shim.latest.js
18 KB
6 KB
Script
General
Full URL
https://js.intercomcdn.com/shim.latest.js
Protocol
H2
Server
18.66.139.67 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
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Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
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content-encoding
gzip
last-modified
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server
AmazonS3
age
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x-cache
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content-type
application/javascript; charset=UTF-8
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1.1 ed7f977b6d983a16331e3fe3f4764e9a.cloudfront.net (CloudFront)
cache-control
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6061
x-amz-cf-id
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Redirect headers

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via
1.1 372875ad1ec20daf24f3f29f14a73cd0.cloudfront.net (CloudFront)
server
AmazonS3
age
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x-cache
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location
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x-amz-cf-pop
FRA60-P3
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x-amz-cf-id
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General
Full URL
https://app-ab27.marketo.com/index.php/form/XDFrame
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.94.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Security Headers
Name Value
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Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/

Response headers

date
Tue, 01 Feb 2022 05:59:18 GMT
content-type
text/html; charset=utf-8
content-length
653
cache-control
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strict-transport-security
max-age=63113904
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content-encoding
gzip
cf-cache-status
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expect-ct
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server
cloudflare
cf-ray
6d68f3f45efa5c44-FRA
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322 B
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Full URL
https://bam.nr-data.net/1/NRJS-dc0af4d4710bbb47004?a=500895453&v=1215.1253ab8&to=ZwQHZhRZWUIAURZQC15OJFESUVhfTkELVwNcBA%3D%3D&rst=2533&ck=1&ref=https://www.intercom.com/blog/customer-communications-in-a-crisis/&ap=620&be=1152&fe=2502&dc=1491&perf=%7B%22timing%22:%7B%22of%22:1643695155942,%22n%22:0,%22f%22:0,%22dn%22:1,%22dne%22:11,%22c%22:11,%22s%22:17,%22ce%22:30,%22rq%22:30,%22rp%22:1131,%22rpe%22:1133,%22dl%22:1133,%22di%22:1457,%22ds%22:1491,%22de%22:1497,%22dc%22:2501,%22l%22:2501,%22le%22:2502%7D,%22navigation%22:%7B%7D%7D&fp=1469&fcp=1469&at=S0MEEFxDSkw%3D&jsonp=NREUM.setToken
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1215.min.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
162.247.242.19 , United States, ASN23467 (NEWRELIC-AS-1, US),
Reverse DNS
bam-7.nr-data.net
Software
/
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://www.intercom.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

Cross-Origin-Resource-Policy
cross-origin
Content-Type
text/javascript;charset=iso-8859-1
Content-Length
57
Expires
Thu, 01 Jan 1970 00:00:00 GMT
frame-modern.4cf67392.js
js.intercomcdn.com/ Frame B607
295 KB
79 KB
Script
General
Full URL
https://js.intercomcdn.com/frame-modern.4cf67392.js
Requested by
Host: widget.intercom.io
URL: https://widget.intercom.io/widget/tx2p130c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.139.67 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-139-67.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
6e41f46a7bd57e48bf9c7f6cf0f0643909edc67f1c1addcfcf2e9aa6f189ffb6

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Tue, 01 Feb 2022 05:20:57 GMT
content-encoding
gzip
last-modified
Mon, 31 Jan 2022 09:19:47 GMT
server
AmazonS3
age
2301
etag
"73bb9c315859ea08c794bf8261532e61"
x-cache
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content-type
application/javascript; charset=UTF-8
via
1.1 ed7f977b6d983a16331e3fe3f4764e9a.cloudfront.net (CloudFront)
cache-control
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x-amz-cf-pop
FRA60-P4
accept-ranges
bytes
content-length
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x-amz-cf-id
2UVC5BA-W1rqEjfPs_No8rmZiZ0GgXvTUCG9fMfK7jgiTvTjRbsDvw==
vendor-modern.aee7a985.js
js.intercomcdn.com/ Frame B607
125 KB
39 KB
Script
General
Full URL
https://js.intercomcdn.com/vendor-modern.aee7a985.js
Requested by
Host: widget.intercom.io
URL: https://widget.intercom.io/widget/tx2p130c
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.139.67 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-139-67.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
b75c433e51e4711bd83ba4a7e97d4ca5d7a0aec267a19f208777133dd1225988

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Tue, 01 Feb 2022 05:20:28 GMT
content-encoding
gzip
last-modified
Fri, 28 Jan 2022 10:35:10 GMT
server
AmazonS3
age
3990
etag
"2592073d2e195b1ae899f2a67f496096"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=UTF-8
via
1.1 ed7f977b6d983a16331e3fe3f4764e9a.cloudfront.net (CloudFront)
cache-control
max-age=31536000, s-maxage=7200, public
x-amz-cf-pop
FRA60-P4
accept-ranges
bytes
content-length
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x-amz-cf-id
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ping
api-iam.intercom.io/messenger/web/ Frame B607
53 KB
6 KB
XHR
General
Full URL
https://api-iam.intercom.io/messenger/web/ping
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.4cf67392.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
99.83.219.81 -, , ASN (),
Reverse DNS
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31556952; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Referer
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36
Content-Type
application/x-www-form-urlencoded

Response headers

date
Tue, 01 Feb 2022 05:59:20 GMT
content-encoding
gzip
x-ami-version
ami-0193189dbe736df96
status
200 OK
strict-transport-security
max-age=31556952; includeSubDomains; preload
vary
Accept,Accept-Encoding
x-xss-protection
1; mode=block
x-request-id
0002su5hq1svn76oouhg
x-runtime
1.651614
server
nginx
x-frame-options
SAMEORIGIN
etag
W/"81a7c9d9b1cb642da34e896b5b4b3419"
x-ratelimit-remaining
166489
access-control-allow-methods
POST, GET, OPTIONS
content-type
application/json; charset=utf-8
access-control-allow-origin
https://www.intercom.com
x-intercom-version
7372e727ce6b636beac75f24132e2ae3efd03e49
cache-control
max-age=0, private, must-revalidate
access-control-allow-credentials
true
x-ratelimit-reset
1643695160
x-ratelimit-limit
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access-control-allow-headers
Content-Type
x-content-type-options
nosniff
forms2.min.js
app-ab27.marketo.com/js/forms2/js/ Frame 6CCA
205 KB
68 KB
Script
General
Full URL
https://app-ab27.marketo.com/js/forms2/js/forms2.min.js
Requested by
Host: app-ab27.marketo.com
URL: https://app-ab27.marketo.com/index.php/form/XDFrame
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.94.80 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
2689a0237a95cfd8135f8da3ac79c430e903f3c542f8b862f68141c84c348c43
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://app-ab27.marketo.com/index.php/form/XDFrame
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

date
Tue, 01 Feb 2022 05:59:18 GMT
content-encoding
gzip
x-content-type-options
nosniff
cf-cache-status
HIT
last-modified
Wed, 12 Jan 2022 18:47:30 GMT
server
cloudflare
age
5206
etag
"16045c-33210-5d567007b9480"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/x-javascript
cache-control
public, max-age=14400
cf-ray
6d68f3f5391b5c44-FRA
expires
Tue, 01 Feb 2022 09:59:18 GMT
locale-de-json-modern.a54ffa34.js
js.intercomcdn.com/ Frame B607
18 KB
6 KB
Script
General
Full URL
https://js.intercomcdn.com/locale-de-json-modern.a54ffa34.js
Requested by
Host: js.intercomcdn.com
URL: https://js.intercomcdn.com/frame-modern.4cf67392.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.139.67 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-139-67.fra60.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.71 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Tue, 01 Feb 2022 04:52:11 GMT
content-encoding
gzip
last-modified
Fri, 28 Jan 2022 10:35:10 GMT
server
AmazonS3
age
4030
etag
"a5fbc8936c3cf1555cd0338f1d757e6d"
x-cache
Hit from cloudfront
content-type
application/javascript; charset=UTF-8
via
1.1 ed7f977b6d983a16331e3fe3f4764e9a.cloudfront.net (CloudFront)
cache-control
max-age=31536000, s-maxage=7200, public
x-amz-cf-pop
FRA60-P4
accept-ranges
bytes
content-length
5413
x-amz-cf-id
9XETsBUQ21SPgcd5vDnfqYs54POQQHqlz0CUwyX5C45xFVNpQkVJVA==

Verdicts & Comments Add Verdict or Comment

37 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| NREUM object| newrelic function| __nr_require object| reveal object| dataLayer object| intercomSettings function| Intercom function| GTM object| intercomData object| intercom_visitor_data object| wp object| _stq function| SmoothScroll function| st_go function| linktracker_init object| wpcom object| IntercomGTM string| GTM_PAGEVIEW_URL object| pageViewPromise object| google_tag_manager function| postscribe object| google_tag_manager_external function| tryToOpenBanner function| tryToOpenBannerOnScroll function| renderCookieConsent object| google_tag_data string| GoogleAnalyticsObject function| ga object| MktoForms2 object| gaplugins object| gaGlobal object| gaData object| jQuery112409886752055950838 function| triggerCustomEvent function| __intercomAssignLocation

11 Cookies

Domain/Path Name / Value
em.intercom.com/ Name: BIGipServerab_mailtracking_80
Value: !nqctwC3+uSvfNo7aQbCLRqc3TBcuihkM1iR5V2h6BRcU0jfJc8JsTvdzo49tTuNQiNRe3YmxFCuobK0=
.em.intercom.com/ Name: __cf_bm
Value: 1rvoVhfHd_zpdv9bOX.Q9rpFNWUOcvce.gtYlP27Ud8-1643695155-0-Ae1VEvdW/wX6Pmnt4grsLlxhwz+yitv1zFPwbbycX3fGpd3HC+CwFCRtECuYStHy+3k7LDZDDYAdHJmy44karYg=
.intercom.com/ Name: gtm_id
Value: ac06f0e4-20e8-4bea-9181-800fff25c394
.app-ab27.marketo.com/ Name: __cf_bm
Value: fiIC.OBUl1076NqvkmzLMtec55pLL.GWGDZVpJTkUO0-1643695157-0-AcysZeCqk0otaQ7JocRDIdkwGd032Aw6kAXMY0Wuj7rgxfxnC/FIciqfLQyPqQDc0owozWesUwJaR8AF8QbfW3U=
.intercom.com/ Name: _ga
Value: GA1.2.1682649901.1643695158
.intercom.com/ Name: _gid
Value: GA1.2.1361379958.1643695158
.www.intercom.com/ Name: _gaclientid
Value: 1682649901.1643695158
.www.intercom.com/ Name: _gasessionid
Value: 20220201|04592917
.www.intercom.com/ Name: _gahitid
Value: 05:59:17
.intercom.com/ Name: _dc_gtm_UA-22834013-1
Value: 1
.nr-data.net/ Name: JSESSIONID
Value: 76d5978a43aac80b

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api-iam.intercom.io
api-visitor-analytics.intercom.com
app-ab27.marketo.com
bam.nr-data.net
blog.intercomassets.com
dp3rct5vic41c.cloudfront.net
em.intercom.com
fonts.intercomcdn.com
js-agent.newrelic.com
js.intercomcdn.com
marketing.intercomcdn.com
pixel.wp.com
reveal.clearbit.com
stats.g.doubleclick.net
stats.wp.com
widget.intercom.io
www.google-analytics.com
www.google.com
www.google.de
www.googletagmanager.com
www.intercom.com
104.16.94.80
104.17.73.206
13.32.99.55
151.101.194.137
162.247.242.19
18.66.122.77
18.66.139.67
18.66.97.8
192.0.76.3
2600:9000:223c:da00:10:8536:c280:93a1
2600:9000:223d:6c00:10:b017:5c00:21
2a00:1450:4001:810::2004
2a00:1450:4001:828::2003
2a00:1450:4001:82f::200e
2a00:1450:4001:831::2008
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