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Submitted URL: https://www.banksfieldnursing.co.uk/
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Text Content

“If it’s not good enough for my mother, it’s not good enough for anyone.” Bernie
Suresparan, Chief Executive Officer, We Care Group

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Home Homes Banksfield Nursing Home

Our Homes


WELCOME TO BANKSFIELD NURSING HOME

Providing accommodation for up to 42 individuals who require Nursing,
Residential or Dementia care.

01772 733 001
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9.5
carehome.co.uk Review Score
24 reviews

31 Aug 2023: John W (Husband of Resident)
My wife and I can not fault the care and support from all the staff. The home is
clean and tidy...

Read all 24 reviews

BANKSFIELD NURSING HOME

01772 733 001
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 * Overview
 * About
 * 360 Online Tour
 * Decor & Amenities
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 * Our Team
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 * News




ABOUT BANKSFIELD NURSING HOME

Banksfield Nursing Home in Preston offers Residential and Dementia care for the
elderly. We aim to provide for every Resident a safe place to live that
promotes:

 * Hospitality
 * Dignity
 * Comfort
 * Care

These are our core values and combined with our excellent facilities we ensure a
comprehensive care service is delivered in a non-institutionalised setting.

Here at Banksfield, we are all fully trained in dementia.

Over the years the manager and deputy have come across various types of dementia
such as dementia with Lewy bodies, frontotemporal dementia Alzheimer’s,
Parkinson and many more.

We accept people with challenging behaviour and will work with family, friends
and the individual to try to reduce this and provide a calming atmosphere to
live in.

 




TYPES OF CARE

 * Nursing Care
 * Residential Care
 * Dementia Care
 * Palliative Care
 * End of Life Care
 * Bariatric Care

Nursing care is offered to residents who need 24-hour around the clock care.
This will be set out in a residents’ individual care plan and includes the
monitoring and assessment of potential clinical problems such as: pressure area
management; nutritional balance; fluid balance; administration and management of
medication and pain management.

Residential care is long-term care provided to adults who are staying in a
residential setting rather than in their own home. Our homes provide
accommodation, meals, daily activities and individual care such as personal
hygiene and nutrition. Each of our residential care homes is unique, designed to
make the most of the home environment and its surroundings and with a focus on
making sure that residents lead a happy, fulfilling and healthy life whilst in
our care, in a home they feel safe and secure in. We want our homes to be their
homes.

We Care Group provides dementia care in both a residential and nursing setting.
Each of our homes that support people living with dementia is uniquely designed
to make residents feel comfortable in their homes. Corridors are filled with
photos and murals to evoke fond memories from the past as well as memorabilia to
encourage stimulation. Colours are used throughout the home to create positive
associations and trigger the right response to a situation and the food and
menus are designed to cater specifically for residents with dementia. Several of
our homes even have a dementia garden creating a sensory experience in a
beautiful setting.
Specialist teams are on hand day and night to provide emotional and practical
support to our residents, making sure they feel completely at home in their
environment. Each resident’s personalised care plan is designed to support them
in living with dementia in a positive way and in addition to any medical
requirements, covers everything from mealtimes, hobbies and habits to activities
that will stimulate their senses and engage them in a way that is fulfilling
whilst at all times respecting a resident’s privacy and independence.

Palliative care is provided predominantly in our nursing homes and is focused on
managing pain and making your loved one as comfortable as possible, ensuring
they receive the care they want, where and how they want it, with dignity and
respect in their final moments.

Our caring and empathetic teams provide highly sensitive and compassionate
end-of-life care within our nursing homes, working with your loved one and their
family, as well as their GP and other health professionals, to plan their care.

Bariatric care is provided in both a residential and nursing setting depending
on a resident’s needs. Our teams are trained to support bariatric residents with
their mobility, provide the right type of care to meet individual needs
(including for example, keeping wounds clean), as well as supporting bariatric
residents with their daily tasks. Our chef teams make sure dietary requirements
and plans are followed whilst also being considerate to any preferences our
bariatric residents may have.




FACILITIES

 * On-site
 * Accessibility
 * Accommodation

 * Wi-fi available
 * En-suite rooms
 * Step-free access
 * Hairdressing
 * Activity classes
 * Conservatory
 * Day trips
 * Exercise classes
 * Flexible mealtimes
 * Laundry
 * Night bite menu
 * Relatives meal with residents
 * Special dietary requirements
 * Interactive Table
 * TV lounge

 * Wheelchair access
 * Walk-in shower

 * Single Rooms
 * Rooms with ensuite WC

the leading care home review website

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Banksfield Nursing Home

9.5
carehome.co.uk Review Score
24 reviews

--------------------------------------------------------------------------------

31 Aug 2023: John W (Husband of Resident)
My wife and I can not fault the care and support from all the staff. The home is
clean and tidy...

Read all 24 reviews

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FAQS


ACTIVITIES & SERVICES

DOES THE HOME OFFER ACTIVITIES FOR RESIDENTS?

A programme of events & activities is organised monthly and includes

 * Visits from entertainers & musicians
 * Keep fit sessions
 * Art & craft activities
 * Choir practice
 * Reminiscing
 * Weekly bingo afternoon

ARE RESIDENTS ENCOURAGED TO PARTICIPATE IN ACTIVITIES?

Yes. Residents are encouraged to participate in activities & interact with other
residents, but resident’s preferences are always respected.

WHAT OTHER SERVICES ARE OFFERED?

A hairdresser visits every week, a chiropodist every 6 weeks and communions are
held once a month. Also we have a short interdenominational church service each
month. Eye tests can be conducted in the home and visits to the dentist can be
arranged.


COMPLAINTS

I WOULD LIKE TO MAKE A COMPLAINT. HOW CAN I DO THIS?

There are a number of ways to make a complaint. You can make a complaint to the
manager of the home, the registered manager will follow this through
accordingly.

Alternatively, you can contact the Operations Director Tracy Johnson at:
Tracy@wecaregroup.co.uk or use our contact form to report your complaint.

All complaints will be dealt with confidentially.

Please refer to our Management of Complaints for further information.


FOOD & DIET

ARE PERSONAL LIKES & DISLIKES TAKEN INTO CONSIDERATION IN MENU PLANNING?

Yes, we take residents’ preferences into consideration when planning menus and
choices are available at all mealtimes.

We encourage residents to give us feedback on the food at the regular Residents’
meetings.

DOES A DIETITIAN GET INVOLVED WITH RESIDENTS WHO NEED SPECIAL DIETS?

Yes, we assess changes in residents eating habits and when there is cause for
concern the local SALT department (a team of dietary professionals) visit the
residents concerned and advise what is required.

ARE SNACKS AVAILABLE?

Yes. Snacks and drinks are available throughout the day and evening.


GENERAL

ARE ALL YOUR HOMES REGISTERED?

Yes. All homes are fully registered with the Care Quality Commission and the
local authority.

Our latest CQC inspection report can be seen on the CQC website: www.cqc.org.uk
or you can request a copy from us.




TESTIMONIALS

My brother who was blind and deaf, was a resident for 18 months at Banksfield,
having previously had an appalling experience at another care home. Thankfully
during his time at Banksfield, all staff respected his dignity from the outset.
We visited frequently and can confidently say that every aspect of his care was
met. He died in March after the superb end of life care at Banksfield care home.


SISTER OF RESIDENT

Our rascally father spent the last six weeks of his life in the wonderful care
of the Banksfield staff. From the outset, it was his home and my brother and I
felt that it was ours too. The staff work very much as a team and nothing was
ever a problem. Latterly, he displayed some challenging behaviour and this was
dealt with compassion. There was dignity throughout his stay. I would like to
think that if I was ever placed in the situation where I required nursing care
that Banksfield is still here.We would like to say a very big thank you to all
of the staff - you are truly wonderful.


DAUGHTER OF RESIDENT

Can't thank the management and staff enough for the care and compassion shown to
my aunt during her stay. All her needs were met, her religion was important to
her and she saw a priest within 30 minutes of arriving. The management and staff
made us feel welcome at every visit and nothing was too much trouble. I would
recommend this care home to anybody requiring nursing care, it is well led with
excellent staff.


NIECE OF RESIDENT

A very welcoming care home which made great aunts last month very comfortable.
All the staff were very welcoming and had a high priority for patent dignity.
They managed to get her out of bed and into the communal room on several
occasions which really lifted her spirits we can't thank Banksfield enough for
their support and help through everything. I would highly recommend it here to
anyone in need of care.


GREAT-NIECE OF RESIDENT

My sister and I agreed to her being discharged to Banksfield and we're very
happy with the decision. There is still work to be done at Banksfield and we
have seen CQC inspectors on several occasions, but the attitude of all the staff
and the senior management team towards providing the best possible care have
impressed us and they are working hard to fix the remaining issues. The care mum
has received has been excellent, far better than the current CQC rating would
suggest.


SON OF RESIDENT




Banksfield Nursing Home part of a group that runs successful Nursing and
Residential Care Homes. The Home is registered and inspected by Care Quality
Commission (CQC) to provide excellent care as follows:

 * People living with Dementia – over 65 years of age (DE(E))
 * Diagnostic and screening procedures
 * Treatment of disease, disorder or injury

The maximum number of Service Users allowed at any one time is 42.

Banksfield Nursing Home aims to continually provide its residents with a secure,
relaxed, and homely environment in which their care, well-being and comfort is
of prime importance.

Carers will always strive to preserve and maintain the dignity, individuality
and privacy of all residents and in so doing will be sensitive to the residents’
ever-changing needs. Such needs may be medical/therapeutic (for physical and
mental welfare), cultural, psychological, spiritual, emotional and social, and
residents are encouraged to participate in the development of their
individualised Care Plans in which the involvement of family and friends may be
appropriate and is greatly valued.

All Care staff within the home will be appropriately qualified to deliver the
highest standards of care. A continuous staff training programme is implemented
to ensure that these high standards are maintained in line with the latest
initiatives and developments in Care Practices as may be laid down in
appropriate legislation, regulations and Care Standards.



Banksfield Nursing Home is a purpose built Home mainly comprising of two storeys
with single story extensions. Built in 1985 it is situated in a quiet
residential area 1.5 miles north west of Preston town centre. The immediate
environment comprises traditional semi detached dwellings. Banksfield is 5
minutes walk from a busy shopping area and is locate on the main bus route from
Preston. There is also good access from M6 and M55.

The Home provides quality accommodation and offers spacious lounges and dining
rooms. Internally, the 20 bedded ground floor provides Nursing care for over 65
years and the first floor known as the Cadley Suite is registered to accept a
maximum of 22 service users. This floor is suited to Residents with dementia
related illnesses, who may present challenging behaviour and may need EMI
Nursing care. The Home can provide care for persons under the age of 65 who have
an age related illness, subject to assessment. The Home also provides day care
for service users.

Registered Nurses are on duty 24 hours a day to ensure continuing high quality
care, and they are assisted by trained Care Assistants to ensure that individual
care and attention is provided to maintain the dignity, self respect and esteem,
of all Residents.

We pay particular attention to detail in order to make the home a safe
environment for our Residents, including those who may wish to walk with a
purpose. We have installed a touch-tone keypad on the main exit out of the
building in order to ensure the safety and protection of all our Residents. In
addition, we have installed CCTV in communal areas and access points.

 

Residents are invited to personalise their bedrooms by bringing their own
ornaments, pictures and any other objects of personal significance into the
home. Furniture can be brought in by prior arrangement.

There are T.V points in all rooms and each bedside table has a lockable drawer
for personal effects. Residents wishing to have their own telephone will need to
make their own arrangements.

Additional charges will be payable for hairdressing and other ancillary medical
services. The cost of personal requirements such as newspapers and clothing will
need to be paid for by the Resident or their relative.

The accommodation at Banksfield Nursing Home comprises 42 beds. All rooms are
fully furnished with an en-suite facility or include a wash hand basin. Each
room is equipped with a nurse call system and a smoke detector. All baths and
showers are assisted and where necessary hoists are used to assist Residents.
Specialist equipment, which includes hoists, grab rails and aids, have all been
provided to maximise the independence of our service users. Doorways that
require wheelchair access all have the required opening width.

Our chef teams use great ingredients to provide freshly prepared, nutritionally
balanced meals based on regularly changing, seasonal menus. We make mealtimes an
occasion for our residents, enabling them to enjoy their food in welcoming
surroundings and catered for by our care teams. Residents always have multiple
options to choose from at all meal times and can opt for something different if
they change their minds when the food arrives.

We make sure our residents start the day right with a filling breakfast
including cereals, fruit, toast and porridge, plus a daily changing choice of
hot options. Our Residents are welcome to have breakfast any time they desire,
and we are happy to accommodate their morning schedule. Between Breakfast and
Lunch, we offer mid-morning cake and coffee.

Here lunch is the main meal of the day – enabling residents to dine together in
a restaurant-style environment and providing a choice of hot meals and the
option of soup or a sandwich for those that don’t want something quite as
filling. Lunch is finished with delicious desserts, all prepared on-site by our
chef teams.

And then, between lunch and supper, it’s mid-afternoon tea time with
mouth-watering freshly baked cakes that our residents and team members enjoy
together, making afternoon tea an activity in itself. After supper, during the
night, lighter meal options are provided in the evening, and fresh fruit and
snacks are available throughout the day to keep resident’s nourished, energised
and satisfied.


MANAGEMENT TEAM

Ria Lilley is Banksfield Home Manager and oversees the day to day running of the
Home. The deputy is responsible for the Dementia unit and takes charge in the
absence of the Manager. Nurses, Senior Carers and Carers tend to the care of
residents.


CARE TEAM

Banksfield has 43 members of staff: 28 of whom are directly involved with
providing care for our residents. Between them, they have over 100 years of care
experience. Of the 28 Care Staff, nearly 40% hold an NVQ level 2 or above in
Health and Social Care.

 


SUPPORT TEAM

The Admin and Head Office team are responsible for dealing with fees and clients
personal allowance, suppliers’ invoices and payroll.

Domestic and Maintenance staff ensure the home is a safe and clean environment
at all times, following the regulations set by COSHH, HSE and IPC.

Our cooks work on alternate days preparing and providing meals to our residents
3 times a day to meet each individual’s dietary need.

Banksfield invests in a wide range of training for all our staff members, not
only do we complete the mandatory training, but we also complete additional
training courses such as Catheter Care, Challenging Behaviour, Malnutrition
Universal Screening Tool, Dysphasia, Common Health Problems, End of Life Care
and much more. All our staff re-train every year in dementia to keep our
knowledge up to date to ensure we provide the best care.

Therapeutic activities are available for all our residents including those
living with dementia; these include normal recreational events. Activities are
planned and actioned through our Activities Co-ordinator; a 4 weekly plan is
available.

Here at Banksfield, we have a dedicated activities coordinator responsible for
creating a monthly activities calendar. We Care Group provides the activities
coordinators with all the tools necessary to enhance the well-being of our
Residents. Each Home is a NAPA (National Activities Provider Association)
member, which means each month, we receive a variety of activities and ideas;
our activities coordinators can also get trained and develop their skills as
well-being coordinators.



As we have residents with dementia, it is crucial to have daily activities that
help keep their minds sharp. We focus on the sensory stimulation for our
residents, which means we have activities that stimulate their senses (taste,
smell, vision, hearing and touch)

Besides the wide range of sensory stimulation and activities, each Home has a 40
inch interactive table. In the past year, WCG invested in getting a Sharp
Interactive table to each Home to aid the activities coordinators to provide a
more person-centred and one-on-one session to low mobility Residents or
Residents who prefer not to socialise.

In Banksfield, we believe in helping enrich the lives of people with dementia to
ensure they are happy and fulfilled.


WHAT ARE THE INTERACTIVE TABLES?

We Care Group believe in the importance of technology for the betterment of
life, and that is why we invested in the Interactive Tables in the past year.
The interactive table is a 40 inch, scratch resistance, durable pad with an
integrated Android operating system. It has up to 10 touchpoints, which means
two residents and one carer simultaneously can use it.

Research on the neuropathology of dementia and the science of play establishes
that people in the later stages of dementia can still experience three primary
outcomes of the game:

 * Sensation
 * Relaxation
 * Reminiscence

All three outcomes can be achieved through residents interaction with the table
and the carer guidance.

As the interactive digital tables have an android operating system, our
activities coordinators and home managers can download multiple applications.
From brain training, memory to puzzle apps.


HOW THE INTERACTIVE TABLES CAN BE UTILISED:

 

 * Dementia and Brain training apps and games
 * Collaborative games (multi-user)
 * Listening to music
 * Keep fit lessons, sing along & quizzes
 * Watching films and documentaries
 * Viewing the internet
 * Skype calling
 * Staff training
 * Memory learning
 * Cognitive improvement
 * Aid sensory impairment
 * Working as a group
 * Encourage general rehabilitation
 * Adding a video camera to talk remotely to residents family and friends

 

This technology adds to our well-being, and the activities mix helps us keep our
Residents sharp, happy and entertained.

Weekly Charges per Person

Self-Funded prices starting from £967 (excluding FNC for Nursing Residents)

(These prices are only a guideline, please contact Banksfield Nursing Home to
find out the exact price for your requirements.)

For information about local authority financial support available, please check
the care cost calculator




LATEST NEWS


> Banksfield Nursing Home

26 July 2024


A BLOSSOMING TRANSFORMATION: KEITH’S GARDEN AT BANKSFIELD CARE HOME

 * Dementia
 * Homes


> Banksfield Nursing Home

28 May 2024


BANKSFIELD NURSING HOME RESIDENT JOAN WILKINSON CELEBRATES 100TH BIRTHDAY AND
SHARES HER LONGEVITY SECRET

 * Announcement
 * Homes

View More News


CONTACT BANKSFIELD NURSING HOME

Please complete the contact information below and let us know your needs. Upon
receipt of your information one of our team members will reach out.

PHONE NUMBER

01772 733 001

MANAGER

manager@banksfieldnursing.co.uk

GENERAL ENQUIRIES

banksfield@wecaregroup.co.uk

LOCATION

20 Banksfield Avenue, Fulwood, Preston PR2 3RN

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