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URL: https://www.amazon.jobs/en/jobs/2484869/process-control-specialist-logistics-analyst-night-shift
Submission: On April 12 via manual from ES — Scanned from ES

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PROCESS CONTROL SPECIALIST / LOGISTICS ANALYST - NIGHT SHIFT!

Job ID: 2484869 | Amazon Spain Fulfillment, S.L.U.

Apply now


BASIC QUALIFICATIONS

- You are proficient in English (European Framework level C2)
- You have a strong track record of communication skills across multiple
stakeholder groups.
- You are a problem solver, comfortable working with data to make critical
decisions.




DESCRIPTION

Night shift!

We’re expanding our team within Amazon European Central Flow!

*What we do*
Support FC Leadership by providing relevant expertise to help them manage their
area of the fulfillment business. ECFT Process Control Specialists partner with
senior leaders in our fulfillment centers to deliver world class operational
standards that create great outcomes for customers.

Simplify, Standardize, and Improve Processes by using our expertise and
strategic position within Amazon fulfillment to innovate on behalf of the
customer every day. Through providing standard ways of working that span the
entire European flow network ECFT is able to reduce defects in the process and
improve the speed at which customers receive their order.

Drive business goals such as overall volume plan, peerless customer experience,
and reducing the time between a customer clicking “Buy” and receiving their
order.

Making lives easier for our operations partners by reducing necessary process
steps in the pursuit of autonomous flow management within the fulfillment
network.

*Why we do it*
At Amazon we believe every day is Day 1, the European Central Flow team realizes
that vision on a daily basis by delivering on the goals above and providing a
central location for operational excellence within the Amazon customer
fulfillment network. By doing so we continuously improve the buying experience
from our customers and further our ambitious mission of being Earth’s most
customer-centric company.

*Your role*

As a Logistics Analyst (internally called Process Control Specialist) you will
be responsible for the day-to-day management of flow standards in a partner
Fulfillment Center (FC). You will work together with Operations leaders to plan,
then execute a shift while escalating risks or standard work deviations to
senior managers. The Logistics Analyst is expected act as a key advisor on all
matters relating to customer fulfillment.

**As part of this role you will need to be flexible to work on shift patterns
including night, and weekend working.**

- Become a subject matter expert in flow management tools and processes, and how
they interface with FC operations.
- Carry out deep dive analysis into improvement opportunities, promoting and
leading comprehensive action plans across multiple stakeholders.
- Partnering with varied stakeholder groups across multiple business areas and
levels of seniority. Communication of complex topics in an accessible way is a
critical element of the role.
- Track, communicate, and influence key performance indices such as customer
risk, compliance with flow planning, and performance to site level KPIs
- Take part in coaching initiatives to share your knowledge of the area with
operators, or train new team members as part of their on-boarding.

We are open to hiring candidates to work out of one of the following locations:

Barcelona, ESP


PREFERRED QUALIFICATIONS

-         Fluency in another European language
-         Able to show experience working in remote / centralized teams
-         Data science skills including SQL
-         You have excellent judgement, and be able to make decisions under
pressure. You will be able to influence others in pressured situations in
pursuit of great outcomes.

Amazon is an equal opportunities employer. We believe passionately that
employing a diverse workforce is central to our success. We make recruiting
decisions based on your experience and skills. We value your passion to
discover, invent, simplify and build. Protecting your privacy and the security
of your data is a longstanding top priority for Amazon. Please consult our
Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how
we collect, use and transfer the personal data of our candidates.


JOB DETAILS

 *  * ESP, Barcelona

 * Fulfillment & Operations Management


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