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WHERE WE CARE FOR EACH OTHER



Looking after your wellbeing is vital, because together we’re stronger.

Everyone’s wellbeing looks different. We understand the importance of a
well-connected wellbeing network to support you.

MyWellbeing puts us first. From mental health first aiders to our vibrant
diversity networks. From our virtual GP service to our Employee Assistance
Programme. And much more. Not only for you, but your family too.

We’re creating a safe, caring and inclusive environment. A place for you to
flourish and for your voice to be heard and acknowledged. Because we care, and
together we’re stronger.





HOW WE SUPPORT YOU


OCCUPATIONAL HEALTH SERVICES

Key services provided by Health Partners are: 

 * Identifying and helping prevent illness caused by work, by carrying out
   Health Surveillance where colleagues are exposed potential health risks as
   part of their role and offering vaccinations to relevant staff. 

 * Advising on the medical fitness of a colleague to carry out specific roles
   and job duties through Fitness to Work assessments, such as Working at Height
   or Lone Worker Medicals.  

 * Providing effective and practical rehabilitation and return-to-work advice to
   line managers, enabling them to support their people make a successful return
   from periods of sickness absence. They will also provide advice and guidance
   on adjustments to support individuals with long-term health conditions remain
   at work. 

Team10@healthpartners.uk.com  

Tel: 01926 956441  

Business Hours: Mon-Fri 9am – 5.30pm  

https://portal.healthpartners.uk.com/#/login/MIT_SSO


VIRTUAL GP

All permanent and fixed term colleagues at Mitie are given free access to a
Virtual GP Service, provided by Medical Solutions. The confidential service is
easy to access and available to all members of your household.  

 * Unlimited GP consultations by phone or video for the duration of employment
   with Mitie.  

 * The service provides expert advice, reassurance and where appropriate,
   diagnosis, from anywhere in the world, without having to leave home. 

 * Private fit notes can be provided if required, as well as prescriptions if
   needed, (Although prescriptions will incur an additional cost to you, at
   competitive prices). Free NHS prescription eligibility is not applicable to
   this service.  

 * A translator can also be booked to join the consultation, this can be
   requested at point of booking – 240 languages are available. 

Book an appointment by calling 0345 319 3107 or access the WebApp by visiting
https://mitie.gp-24.com/. 


EMPLOYEE ASSISTANCE PROGRAMME

The EAP offers around the clock, expert advice.

24/7 helpline: 0800 111 6387 (UK, NI)
1850 718 888 (RoI)
+44 (0)845 330 5132 (Int)

Online portal: http://my-eap.com
Organisation code: mitiewell

Download a printable copy of the Virtual GP and EAP services


ENDOMETRIOSIS AWARENESS AND GUIDE

This guide raises awareness and understanding of endometriosis. 1 in 10 women
suffer from it, making it as common as diabetes or asthma in females. It
includes:

 * What is Endometriosis
 * The symptoms
 * Support that you can give

Select to access the guide


DOMESTIC ABUSE AWARENESS AND GUIDE

This guide provides advice and guidance when dealing with colleagues impacted by
domestic abuse. It includes:

 * What is domestic abuse
 * Signs of domestic abuse
 * Support you can give
 * Useful resources

Select to access the guide

Domestic abuse survivors toolkit


PERSONAL SAFETY AWARENESS AND GUIDE

This guide provides advice and guidance related to personal safety at work and
at home. It includes:

 * What is personal safety
 * Precautions to take
 * Actions to take if personal safety is threatened
 * Making emergency calls from a smartphone
 * Contacts for advice and support

Select to access the guide


MENOPAUSE GUIDE

The purpose of this guide is to raise awareness and understanding of the
menopause It includes:

 * How it could affect an employee
 * What workplace adjustments can be made to improve female retention
 * Helping to ensure a supported and diverse workforce
 * Reducing the potential for sex, age and disability discrimination

Select to access the guide





MENTAL HEALTH AWARENESS WEEK 2023

Featured Article 15 May 2023


MENTAL HEALTH AWARENESS WEEK: DEMYSTIFYING ANXIETY

It’s Mental Health Awareness Week and this year’s theme is anxiety.   We all
feel anxious from time to time, as anxiety is a natural response to the
uncertain world around us. In healthy doses,…

Read More
Featured Article 16 May 2023


MENTAL HEALTH AWARENESS WEEK: FINANCIAL WELLBEING AND ANXIETY

In a recent mental health survey carried out around stress, anxiety and
hopelessness over personal finances, a quarter of adults said they felt so
anxious that it stopped them from doing the things they want…

Read More
Featured Article 17 May 2023


MENTAL HEALTH AWARENESS WEEK: HOW OUR MENTAL HEALTH FIRST AIDERS CAN HELP

We have over 350 trained Mental Health First Aiders across the business at
Mitie, who are there to support anyone struggling with their mental health. They
will listen, provide you with confidential support and…

Read More
Featured Article 18 May 2023


MENTAL HEALTH AWARENESS WEEK: ONE SIZE DOES NOT FIT ALL

Continuing Mental Health Awareness Week, today we’re taking a deep dive into the
various routes of support available to you at Mitie. Anxiety is a complex mental
health condition, and it can manifest itself…

Read More
Featured Article 19 May 2023


MENTAL HEALTH AWARENESS WEEK: WELLBEING IN THE WORKPLACE – HOW WE CAN CARE FOR
EACH OTHER

This year’s Mental Health Awareness Week has brought attention to anxiety and
mental wellbeing, but looking ahead, it’s important to recognize that mental
health conversations and initiatives don’t end there. Mental health is a…

Read More


ADDITIONAL HELP

While we do offer services to colleagues, there are also loads of amazing
organisations who can give you expert help and advice.

Have a look at our suggestions below for good examples of where to go for
support on specific topics.



SubjectResourceHelplineCancerMacmillan
Prostate Cancer UK
Breast Cancer Support0808 808 00 00
0800 074 8383
0300 80 80 900DisabilityScope UK0808 800 3333Domestic AbuseWomen’s Aid
Refuge
Respect (for men)
0808 2000 247
0808 801 0327Finance / money worriesStep Change
National Debt Line
Money Helper (Government)0800 138 1111
0808 808 4000
Grief / bereavementCruse
Marie Curie
What’s your grief0808 808 1677
0800 090 2309Healthy eatingNHS Change for LifeHeart healthBritish Heart
Foundation0300 330 3311LGBT supportLGBT Foundation0345 3 30 30 30Mental
healthMIND
NHS + Every Mind Matters
Mental Health Foundation
Anxiety UK0300 123 3393


03444 775 774Military and veterans supportOp Courage – Veterans Covenant
Healthcare AllianceSee website for regional numbersOlder peopleAge UK0800 169
6565Physical exerciseNHS – Live Well
BBC BitesizeRelationshipsRelate0300 0030396Rights and responsibilitesCitizens
Advice
Acas0800 144 8848
0300 123 1100StressStress Management Society
NHS – Every Mind Matters0203 142 8650Suicide preventionSamaritans
Papyrus (under 35s)
CALM – Campaign Against Living Miserably (for men)116 123
0800 068 4141
0800 58 58 58Terminal illnessMarie Curie0800 090 2309Young peopleYoung Minds
Childline (under 19)
The Mix (under 25s)Text YM to 85258
0800 1111
0808 808 4994

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