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Issue

6


BALANCED
WORKPLACES


THE ANNUAL CLAREMONT INSIGHT REPORT - ENDORSED BY FMJ

Developing an effective workplace experience is a balancing act.



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BALANCE

(noun) /ˈbal(ə)ns/

A situation in which different elements are equal or in the correct proportions.

A reflection on how we have got here and where could be next

Join our 'Balanced Workplaces' Webinar on Thursday 13th October at 10:30am

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A reflection on how we have got here and where could be next

Join our 'Balanced Workplaces' Webinar on Thursday 13th October at 10:30am

Download for FREE now

A reflection on how we have got here and where could be next




YES I have read and agreed to Claremont’s GDPR Policy

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DISCOVERING THE BALANCE

This years annual insight report delves into the work-life balance we now face
in our day-to-day lives. How the new hybrid working world sees us challenge the
balance of getting these things right and what workplaces can do to support its
colleagues.


DISCOVER THE CHAPTERS






ON BALANCE

Developing an effective workplace experience is a balancing act. Trying to get
back to some sort of ‘normality’ post pandemic is presenting a significant
challenge to many organisations, and right now, many workplaces are out of
equilibrium; this may not be a bad thing as it allows organisations to adapt by
changing emphasis as required.

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CHECKS AND BALANCES

How do we embed effective hybrid strategies in the workplace? We still don’t
know quite where Hybrid working will settle, opinions are still varying, and it
may take a winter with high fuel costs to really determine the continued home/
office balance for a hybrid working model.

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BALANCING ACT

What is the optimal mix between home and office working? In the new hybrid world
of work, the biggest question facing employers and employees alike is what is
the optimal mix between home and office working?

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BALANCE OF POWER

How do we achieve the balance of affordability and sustainability in the
workplace? In the consumer sector there is an increase in companies switching
their approach to create new value for customers through services that extend a
product’s life, rather than making incremental upgrades that encourage people to
discard a perfectly decent item for a more desirable — but not dramatically
different —new release.

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BALANCING THE VOLUME

How do you achieve acoustic harmony within the workplace? From our own list of
worker niggles, intrusive and distracting noise in the office is consistently
high on the list. Many home workers have discovered that the quiet they can
experience at home is a benefit to concentration and productivity. On returning
to the office the hubbub of the workplace is exacerbated by new communication
technologies.

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GENERATIONAL BALANCE

How do we create a timeless workplace? Recent research has uncovered a growing
disparity between the working experiences of different generations.

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BALANCE OF OPINION

What is the best way to engage with your people? Understanding the opinions,
views and perceptions of your colleagues is a crucial component to your
workplace change process. Arguably more important than that is the pure act of
engaging with your colleagues, ensuring they know that their personal opinions
are valued and that they have been listened truly listened to.

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SHIFTING THE BALANCE

Out with the old, in with the new? From employer to employee driven change,
organisations are on the back foot struggling to catch up with worker
requirements and new ways of doing business. Its important to consider
decluttering your organization of the things that most frustrate your people,
this could include methods of communication, systems and internal processes to
give people more time and space for the things that matter.

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BALANCED COLLABORATION

Can we make this a Teams call? Virtual meetings became more convenient to
schedule and easier to attend during lockdowns, which on some level made them
more inclusive and ensured that a wider range of perspectives could be included
in decision making.

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BALANCING CUSTOMER EXPECTATIONS

How to create a client-centric workplace We have certainly discovered that
workers believe that they have found a better way to balance their home and work
lives. Organisations too have realised that new working practices can deliver
cost rationalisation and lead to happier and more productive people.

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BALANCING FLEXIBILITY

How much is too much when it comes to Flexibility? While much is written about
the preferences of workers, we must consider what is right for the organisation?
How do employers have those difficult conversations around the business
imperatives of certain teams being present and together in the workplace?

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BALANCE THE BOOKS

Where is best to invest in your workplace? It is fair to say that pre-pandemic
office occupancy rates rarely rose above 65% according to our own surveys (can
we put a number here?) but no-one chose to focus on this as our traditional
expectations were largely that this was ‘normal’.

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BALANCED DIET

How important is it to break the Fast? Eating properly and staying hydrated
during the working day can be a bit of a minefield. Then after the quick
sandwich at lunch washed down by the 5th coffee of the day, we feel bloated,
sluggish, even more irritable, and exhausted.

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BALANCED WELLBEING TRENDS IN THE WORKPLACE

How can we support employee wellbeing in the workplace? What is great to see, is
that in the workplace many organisations, of all sizes and professions, are
leading the revolution by taking care of their employees’ health and wellness
from both a physical and mental point of view, guiding, leading, nourishing, and
empowering their people to thrive and grow.

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TIPPING THE BALANCE

How do you make your workplace truly inclusive? When we think of D&I, we
immediately tend to consider racial diversity, ethnic diversity, gender
diversity, age diversity and physical disability. Often, those less visible
conditions go largely unrecognised when we consider adjustments to workplace
design to increase accessibility and inclusivity.

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CHAPTER 18 COVER - FORESIGHT

Our predictions for the future workplace

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78%

of those who worked from home said that being able to work from home gave them
an improved work-life balance


ENGAGED EMPLOYEES ARE...

87%

less likely to leave their organisation


TYPICALLY, PEOPLE SPEND...

55%

of their day on focus tasks

44%

of their day on communication tasks

Ready to find out how changing the balance in your workplace could affect your
colleagues, culture and business?

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CONTRIBUTORS

Andrew Peers

Associate Director / Head of WPC

Becky Turner

Workplace Psychologist

Ann Clarke

Director of Future Workplace

Sarah Syson

Associate Director / Head of Design

Loren Cooper-Gold

Workplace Consultant

Ellie Freeman

Workplace Consultant

Lucy Kellaway

Workplace Consultant

John Walters

Questae Collective

Caroline Turner

Creased Puddle

Get in touch

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