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Submitted URL: https://www.ato.gov.au/onlinesecurity
Effective URL: https://www.ato.gov.au/general/online-services/online-security/?=redirected_onlinesecurity
Submission Tags: falconsandbox
Submission: On February 20 via api from US — Scanned from AU
Effective URL: https://www.ato.gov.au/general/online-services/online-security/?=redirected_onlinesecurity
Submission Tags: falconsandbox
Submission: On February 20 via api from US — Scanned from AU
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<div id="template-login">
<div class="login"><label>
<h3>Login as</h3>
<div class="sel-style"><select>
<option selected="selected" value="https://onlineservices.ato.gov.au/default.aspx?PageName=HomePage">Individual</option>
<option value="https://onlineservices.ato.gov.au/default.aspx?PageName=HomePage">Sole Trader</option>
<option value="https://onlineservices.ato.gov.au/business/Businesslogin.html">Business</option>
<option value="https://onlineservices.ato.gov.au/onlineservices/login.html">BAS Agent</option>
<option value="https://onlineservices.ato.gov.au/onlineservices/login.html">Tax Agent</option>
<option value="https://am.ato.gov.au/amsupport/pages/welcome.htm">Access Manager</option>
<option value="https://onlineservices.ato.gov.au/non-resident/">Non-resident</option>
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</label><button type="button" class="login-button">Login</button><a href="/register" class="register">Register
<span aria-hidden="true" class="triangle">▶</span></a><span class="service-links"><a href="/atoo_systemmaintenance" class="system-maintenance">System maintenance and issues</a><span
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</button></div>
<h1 class="title"><a class="subtle-link" href="/"><span>ato</span></a></h1>
<div class="sticky-menu-buttons right-side"> <button type="button" aria-haspopup="true" data-ordinal="0">
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<div class="active-content"><span class="popup-close" aria-hidden="true"></span><span class="button-label">Close</span></div>
</button><button type="button" aria-haspopup="true" data-ordinal="1">
<div class="resting-content"><span aria-hidden="true" class="glyphicon glyphicon-search"></span><span class="button-label">search</span></div>
<div class="active-content"><span class="popup-close" aria-hidden="true"></span><span class="button-label">Close</span></div>
</button><button type="button" aria-haspopup="true" data-ordinal="2">
<div class="resting-content"><span aria-hidden="true" class="fa fa-comment"></span><span class="button-label">ask</span></div>
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</button></div>
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<ul>
<li class="go-to-atogovau"><a href="/">Go to <b>ato.gov.au</b></a></li>
<li><a target="_self" href="/Whats-new.aspx?marketsegment=Entire%20Website">What's New</a></li>
<li><a target="_self" href="https://community.ato.gov.au">ATO Community</a></li>
<li><a onclick="ntptEventTag('ev=UpperNavAZ');" href="/A-Z-index/AZItems.aspx?sorttype=AZIndex&marketsegment=Entire%20website">Tax Topics A-Z</a></li>
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<li><a href="#" class="btn-login emphasised" aria-haspopup="true">Login</a></li>
</ul>
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</section>
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<div role="document"><button type="button" class="close popup-focus"><span class="icon" aria-hidden="true"></span><span class="sr-only">Close popup</span></button>
<section class="popup-content">
<div id="template-login">
<div class="login"><label>
<h3>Login as</h3>
<div class="sel-style"><select>
<option selected="selected" value="https://onlineservices.ato.gov.au/default.aspx?PageName=HomePage">Individual</option>
<option value="https://onlineservices.ato.gov.au/default.aspx?PageName=HomePage">Sole Trader</option>
<option value="https://onlineservices.ato.gov.au/business/Businesslogin.html">Business</option>
<option value="https://onlineservices.ato.gov.au/onlineservices/login.html">BAS Agent</option>
<option value="https://onlineservices.ato.gov.au/onlineservices/login.html">Tax Agent</option>
<option value="https://am.ato.gov.au/amsupport/pages/welcome.htm">Access Manager</option>
<option value="https://onlineservices.ato.gov.au/non-resident/">Non-resident</option>
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</label><button type="button" class="login-button">Login</button><a href="/register" class="register">Register
<span aria-hidden="true" class="triangle">▶</span></a><span class="service-links"><a href="/atoo_systemmaintenance" class="system-maintenance">System maintenance and issues</a><span
class="separator"></span><a href="/accessmanager" class="access-manager">Access manager</a></span> </div>
</div>
</section>
</div>
</div>
<div class="header-popup" role="dialog">
<div role="document"><button type="button" class="close popup-focus"><span class="icon" aria-hidden="true"></span><span class="sr-only">Close popup</span></button>
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<div class="search"><span class="search-bar"><input type="text" aria-label="Search ato.gov.au" class="searchField" id="txt_banner_field" name="txt_banner_field"><button type="submit" class="searchButton" title="Submit search"
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</div>
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<div class="main-bar-stripe layout-stripe">
<div>
<div>
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<div class="main-bar layout-content-box">
<div class="logo">
<h1><a href="/" title="Back to Australian Taxation Office homepage"><img border="0" src="/uploadedImages/Content/_DEM/Images/logo-ato.png" alt="Australian Taxation Office" id="ATOLogo" title="Australian Taxation Office logo"></a></h1>
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<div class="search"><span class="search-bar"><span role="status" aria-live="polite" class="ui-helper-hidden-accessible"></span><input type="text" aria-label="Search ato.gov.au" class="searchField ui-autocomplete-input"
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<div class="main-nav-stripe layout-stripe hidden-xs">
<h2 class="sr-only">Main navigation</h2>
<div>
<nav aria-label="Main site navigation. Use left and right or tab to navigate." role="application menubar" id="mega-menu-desktop" class="main-nav layout-content-box" aria-activedescendant="dmm-link-0"
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<ul>
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<li role="presentation">
<a class="level-1" href="/Individuals/" id="dmm-link-1" aria-atomic="true" tabindex="0" data-ordinal="1" role="menuitem link" aria-haspopup="true" aria-level="1">Individuals<span class="sr-only"> Press down to open, up to collapse.</span></a>
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<div class="col-sm-4">
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<li role="presentation">
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<a href="/Individuals/Your-tax-return/Before-you-prepare-your-tax-return/" id="dmm-link-13" aria-atomic="true" tabindex="0" data-ordinal="13" role="menuitem heading link" aria-level="3" aria-label="Before you prepare your tax return">Before you prepare your tax return</a>
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<li role="presentation">
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<h2>
<a class="level-2" href="/Individuals/Income-and-deductions/" id="dmm-link-18" aria-atomic="true" tabindex="0" data-ordinal="18" role="menuitem heading link" aria-label="Income, deductions, offsets and records">Income, deductions, offsets and records</a>
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<ul class="level-3-list" role="presentation">
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<li role="presentation">
<a href="/Individuals/Income-and-deductions/Deductions-you-can-claim/Home-office-expenses/" id="dmm-link-21" aria-atomic="true" tabindex="0" data-ordinal="21" role="menuitem heading link" aria-level="3" aria-label="Working from home expenses">Working from home expenses</a>
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<h2>
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<a href="/Non-profit/Getting-started/Register-your-NFP/" id="dmm-link-119" aria-atomic="true" tabindex="0" data-ordinal="119" role="menuitem heading link" aria-level="3" aria-label="Register your NFP">Register your NFP</a>
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<a href="/Non-profit/Getting-started/Other-registrations-for-not-for-profits/" id="dmm-link-120" aria-atomic="true" tabindex="0" data-ordinal="120" role="menuitem heading link" aria-level="3" aria-label="Other registrations">Other registrations</a>
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<a href="/Non-profit/Getting-started/Getting-endorsed-for-tax-concessions-or-as-a-DGR/" id="dmm-link-121" aria-atomic="true" tabindex="0" data-ordinal="121" role="menuitem heading link" aria-level="3" aria-label="Getting endorsed">Getting endorsed</a>
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<a href="/Non-profit/Your-organisation/In-detail/Encouraging-NFP-participation-in-the-tax-system/" id="dmm-link-159" aria-atomic="true" tabindex="0" data-ordinal="159" role="menuitem heading link" aria-level="3" aria-label="Encouraging NFP participation in the tax system">Encouraging NFP participation in the tax system</a>
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<a href="https://www.acnc.gov.au/" id="dmm-link-162" aria-atomic="true" tabindex="0" data-ordinal="162" role="menuitem heading link" aria-level="3" aria-label="Australian Charities and Not-for-profits Commission">Australian Charities and Not-for-profits Commission</a>
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<h2><a class="level-2" href="/General/Paying-the-ATO/" id="dmm-link-163" aria-atomic="true" tabindex="0" data-ordinal="163" role="menuitem heading link" aria-label="Paying the ATO">Paying the ATO</a></h2>
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<h2><a class="level-2" href="/Individuals/Super/" id="dmm-link-169" aria-atomic="true" tabindex="0" data-ordinal="169" role="menuitem heading link" aria-label="Super for individuals">Super for individuals</a></h2>
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<h1>Online security</h1>
<p>There are many ways you can interact with us online, including lodging your tax returns and other tax-related information.</p>
<p>We take the security and privacy of your personal information very seriously. We have steps in place to make sure your data and online transactions with us are secure and safe.</p>
<p>You can help make sure your online transactions with us are safe by taking some simple steps.</p>
<p><b>On this page</b></p>
<ul>
<li><a href="#Howweprotectyou" class="bookmark">Stay safe online</a></li>
<li><a href="#Howweprotectyou1" class="bookmark">How we protect you</a></li>
<li><a href="#DataBreachGuidance" class="bookmark">Data breach guidance</a></li>
<li><a href="#Securityfordigitalservicesproviders" class="bookmark">Security for digital services providers</a></li>
</ul>
<h2><a id="Howweprotectyou" class="anchor"></a>Stay safe online</h2>
<p>As a taxpayer you play a big part in protecting your personal information when you interact online.</p>
<p>You should:</p>
<ul>
<li>Be careful when downloading attachments or clicking links, even if the message seems to come from someone you know.</li>
<li>Always access our online services directly via ato.gov.au, my.gov.au or the ATO app, not by following a link.</li>
<li>Keep your tax file number (TFN) and passwords secure – don't share your password with others.</li>
<li>Keep your superannuation account details secure – don't share your account details with unknown sources online.</li>
<li>Never reply to emails with your password or other sensitive information (such as your TFN), including to prospective employers.</li>
<li>Change your passwords regularly.</li>
<li>Use multi-factor authentication where possible – using SMS codes as your sign-in option for myGov is a quick and secure way to sign-in to access ATO online services.</li>
<li>Make sure your digital identity, such as <a href="/General/Online-services/Accessing-online-services-with-myGovID-and-RAM/">myGovID</a>, is secure. Your digital identity is unique to you and shouldn’t be shared. Sharing it
gives others access to your personal data across services, such as tax and health.</li>
<li>Avoid conducting high-risk transactions, such as banking or logging on to online services, over unsecure public Wi-Fi.</li>
<li>Never share personal information, such as your TFN, myGov or bank account details, on social media.</li>
<li>Regularly back up your data onto an external hard drive or cloud backup. Secure your backup devices by making sure they are not continuously connected to your main network.</li>
<li>Keep your software up to date. Protect yourself and your business by installing the latest security updates, running regular anti-virus scans and using a spam filter on your email accounts.</li>
<li>Disable remote access software until it's needed.</li>
<li>Make data security an everyday priority – practice good 'cyber hygiene' and constantly review your security habits.</li>
<li>Make sure you check your myGov Inbox regularly – if you know everything is in order, it will be harder for a scammer to convince you otherwise.</li>
</ul>
<p>We encourage you to be alert and check your online practices at least quarterly.</p>
<p>Our <i>Online security self-assessment questionnaire</i> gives you information to help you improve your online security.</p>
<p><b>Next step:</b></p>
<ul>
<li><a href="/Calculators-and-tools/Host/?anchor=OSA&anchor=OSA&anchor=OSA/questions#OSA/questions">Online security self-assessment questionnaire</a></li>
</ul>
<p><b>See also:</b></p>
<ul>
<li><a href="/general/online-services/identity-security-and-scams/protect-your-information/">Protect your information</a></li>
<li><a href="/general/online-services/online-security/top-cyber-security-tips-for-individuals/">Top cyber security tips for individuals</a></li>
<li><a href="/general/online-services/online-security/top-cyber-security-tips-for-businesses/">Top cyber security tips for businesses</a></li>
<li><a href="http://www.cyber.gov.au/" class="external">Australian Cyber Security Centre<span>External Link</span></a></li>
</ul>
<h2><a id="Howweprotectyou1" class="anchor"></a>How we protect you</h2>
<p>We keep your personal information safe by:</p>
<ul>
<li>confirming your details when you contact us</li>
<li>having a range of systems and controls in place to make sure your data and transactions with us are secure</li>
<li>logging access to your personal information (to help us identify any unusual behaviour).</li>
</ul>
<p>To help you stay safe online, we will <b>not</b>:</p>
<ul>
<li>ask you for your TFN or bank details via return email, SMS, or on social media</li>
<li>give your personal information to anyone without your consent, unless the law permits us to</li>
<li>communicate with you on behalf of another government agency or ask another government agency to represent us.</li>
</ul>
<p><b>See also:</b></p>
<ul>
<li><a href="/general/online-services/identity-security-and-scams/verify-or-report-a-scam/">Verify or report a scam</a></li>
<li><a href="/General/Online-services/Identity-security-and-scams/Scam-alerts/">Scam alerts</a></li>
<li><a href="http://www.scamwatch.gov.au/" class="external">Scamwatch<span>External Link</span></a></li>
<li><a href="https://www.cyber.gov.au/report" class="external">Cyber Issue Reporting System<span>External Link</span></a></li>
</ul>
<h2><a id="DataBreachGuidance" class="anchor"></a>Data breach guidance</h2>
<p>A data breach is when confidential information is accessed, disclosed without authorisation, or lost.</p>
<p>To protect yourself, your business, and your employees and clients against identity crime and fraud, you should take appropriate security precautions.</p>
<p>If you or your business experiences a data breach, there are steps you can take to minimise the impact.</p>
<p><b>See also:</b></p>
<ul>
<li><a href="/general/online-services/identity-security-and-scams/Help-for-identity-theft/Data-breach-guidance-for-individuals/">Data breach guidance for individuals</a></li>
<li><a href="/general/online-services/identity-security-and-scams/help-for-identity-theft/data-breach-guidance-for-businesses/" title="Data breach guidance for business">Data breach guidance for businesses</a></li>
<li><a href="/general/online-services/identity-security-and-scams/help-for-identity-theft/data-breach-guidance-for-tax-professionals/">Data breach guidance for tax professionals</a></li>
</ul>
<h2><a id="Securityfordigitalservicesproviders" class="anchor"></a>Security for digital service providers</h2>
<p>We offer a range of digital services that support the community to interact with us to do business. We place specific security measures around where and how we store, access and transfer data.</p>
<p>The growth of our digital wholesale services increases productivity and connects the community across the digital economy. This presents a range of service opportunities for us and the community. However, there are also
business risks and security implications to be managed.</p>
<p>The Digital Service Provider (DSP) Operational Framework addresses these risks. It establishes how we'll provide access to and monitor the digital transfer of data through software.</p>
<p><b>See also:</b></p>
<ul>
<li><a href="https://softwaredevelopers.ato.gov.au/operational_framework" class="external">DSP Operational Framework<span>External Link</span></a></li>
</ul>
<p style="text-align: left;" align="center"><i><sup>Authorised by the Australian Government, Canberra. </sup> </i></p>
<span class="hidden">Online security is everyone's responsibility. Find out what you can do to stay safe online and how we protect your information to avoid a data breach.</span>
</div>
<div class="widgetBody"><span class="accesspoint"></span><span class="lastmodified">Last modified: 27 Jul 2021</span><span class="quickCode">QC 40958</span></div>
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PREPARE AND LODGE
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General
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ONLINE SERVICES
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* ONLINE SECURITY
There are many ways you can interact with us online, including lodging your
tax returns and other tax-related information.
We take the security and privacy of your personal information very seriously.
We have steps in place to make sure your data and online transactions with us
are secure and safe.
You can help make sure your online transactions with us are safe by taking
some simple steps.
On this page
* Stay safe online
* How we protect you
* Data breach guidance
* Security for digital services providers
STAY SAFE ONLINE
As a taxpayer you play a big part in protecting your personal information
when you interact online.
You should:
* Be careful when downloading attachments or clicking links, even if the
message seems to come from someone you know.
* Always access our online services directly via ato.gov.au, my.gov.au or
the ATO app, not by following a link.
* Keep your tax file number (TFN) and passwords secure – don't share your
password with others.
* Keep your superannuation account details secure – don't share your account
details with unknown sources online.
* Never reply to emails with your password or other sensitive information
(such as your TFN), including to prospective employers.
* Change your passwords regularly.
* Use multi-factor authentication where possible – using SMS codes as your
sign-in option for myGov is a quick and secure way to sign-in to access
ATO online services.
* Make sure your digital identity, such as myGovID, is secure. Your digital
identity is unique to you and shouldn’t be shared. Sharing it gives others
access to your personal data across services, such as tax and health.
* Avoid conducting high-risk transactions, such as banking or logging on to
online services, over unsecure public Wi-Fi.
* Never share personal information, such as your TFN, myGov or bank account
details, on social media.
* Regularly back up your data onto an external hard drive or cloud backup.
Secure your backup devices by making sure they are not continuously
connected to your main network.
* Keep your software up to date. Protect yourself and your business by
installing the latest security updates, running regular anti-virus scans
and using a spam filter on your email accounts.
* Disable remote access software until it's needed.
* Make data security an everyday priority – practice good 'cyber hygiene'
and constantly review your security habits.
* Make sure you check your myGov Inbox regularly – if you know everything is
in order, it will be harder for a scammer to convince you otherwise.
We encourage you to be alert and check your online practices at least
quarterly.
Our Online security self-assessment questionnaire gives you information to
help you improve your online security.
Next step:
* Online security self-assessment questionnaire
See also:
* Protect your information
* Top cyber security tips for individuals
* Top cyber security tips for businesses
* Australian Cyber Security CentreExternal Link
HOW WE PROTECT YOU
We keep your personal information safe by:
* confirming your details when you contact us
* having a range of systems and controls in place to make sure your data and
transactions with us are secure
* logging access to your personal information (to help us identify any
unusual behaviour).
To help you stay safe online, we will not:
* ask you for your TFN or bank details via return email, SMS, or on social
media
* give your personal information to anyone without your consent, unless the
law permits us to
* communicate with you on behalf of another government agency or ask another
government agency to represent us.
See also:
* Verify or report a scam
* Scam alerts
* ScamwatchExternal Link
* Cyber Issue Reporting SystemExternal Link
DATA BREACH GUIDANCE
A data breach is when confidential information is accessed, disclosed without
authorisation, or lost.
To protect yourself, your business, and your employees and clients against
identity crime and fraud, you should take appropriate security precautions.
If you or your business experiences a data breach, there are steps you can
take to minimise the impact.
See also:
* Data breach guidance for individuals
* Data breach guidance for businesses
* Data breach guidance for tax professionals
SECURITY FOR DIGITAL SERVICE PROVIDERS
We offer a range of digital services that support the community to interact
with us to do business. We place specific security measures around where and
how we store, access and transfer data.
The growth of our digital wholesale services increases productivity and
connects the community across the digital economy. This presents a range of
service opportunities for us and the community. However, there are also
business risks and security implications to be managed.
The Digital Service Provider (DSP) Operational Framework addresses these
risks. It establishes how we'll provide access to and monitor the digital
transfer of data through software.
See also:
* DSP Operational FrameworkExternal Link
Authorised by the Australian Government, Canberra.
Online security is everyone's responsibility. Find out what you can do to
stay safe online and how we protect your information to avoid a data breach.
Last modified: 27 Jul 2021QC 40958
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