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Everything you need to know about cloud printing
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A free Google Cloud Print alternative
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The power of digital documents – on paper
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Grow your sustainability story.
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Go further than waste reduction
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Print queues made easy
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Protect student information, cut costs, reduce waste
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Easy printing for coworking and serviced offices
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Safeguard patient information with compliance features
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Reduce budget spend while increasing compliance
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Secure confidential client info and assign costs
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Grow your business while reducing costs
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Easy printing for coworking and serviced offices
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What our customers say
“Sustainability is very important to Google nowadays,” says Ofer. “So the idea
that we could literally save paper on printing was appealing to us from the
get-go.”
Ofer Bar-Zakai, Google, US
* Customer Stories
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Explore why this should be important to everyone
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We’ve made scanning easier and more secure
* Overview
Explore all our products, and find real-world examples
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* Grid® Report for Print Management | Winter 2024
* Complete Guide to Printing in Education
* Get Print Resiliency and Security Without Servers
* Securing Your Print System with PaperCut Whitepaper
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Support
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Speak with sales
Software
Our products
* PaperCut MF
Powerful print management server for printers and MFDs
* PaperCut Hive
Complete cloud-native print management for business
* PaperCut NG
DIY print management server for everyone
* PaperCut Pocket
Cloud print management solution for businesses with simple needs
* Compare features
PaperCut Product Suite comparison
Free tools
* PaperCut Mobility Print
A free Google Cloud Print alternative
* PaperCut QRdoc
The power of digital documents – on paper
* PaperCut Views
Real-time print analytics, insights and forecasts
Sustainability
* PaperCut Grows
Grow your sustainability story.
In the percolator
* Projects in beta
Features in progress
Popular Features
* Print rooms
Track and manage all your printing activity
* Forest Positive Printing
Go further than waste reduction
* Print Deploy
Print queues made easy
* Microsoft Universal Print
Take control of your Universal Print environment
Speak with sales
Solutions
For industries
* High School / K-12
Protect student information, cut costs, reduce waste
* Higher Education
Easy printing for coworking and serviced offices
* Healthcare
Safeguard patient information with compliance features
* Local Government
Reduce budget spend while increasing compliance
* Legal
Secure confidential client info and assign costs
* Small to medium business
Grow your business while reducing costs
* Large Enterprise
Protect your systems, information, and future growth
* Coworking
Easy printing for coworking and serviced offices
* Life Sciences
Protect your intellectual property and reduce your costs
What our customers say
“Sustainability is very important to Google nowadays,” says Ofer. “So the idea
that we could literally save paper on printing was appealing to us from the
get-go.”
Ofer Bar-Zakai, Google, US
* Customer Stories
100 million delighted users and counting. Read their stories
* Testimonials
Quotes written by our own customers
Speak with sales
Resources
Discover everything we do
* Easy printing
We’ve simplified printing for you and your end-users
* Cloud and print
Review our full suite of management solutions for cloud
* Waste control
Explore why this should be important to everyone
* Scanning
We’ve made scanning easier and more secure
* Overview
Explore all our products, and find real-world examples
Popular Resources
* Grid® Report for Print Management | Winter 2024
* Complete Guide to Printing in Education
* Get Print Resiliency and Security Without Servers
* Securing Your Print System with PaperCut Whitepaper
* Find more
Reports, White Papers, Case Studies, Ebooks and more
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* Product manuals
* PaperCut NG and MF manual
* Overview
* How does PaperCut NG/MF work?
* The Top-Ten Hidden Features!
* Example user information sheets
* Example 1: Printing with the popup confirmation window
* Example 2: Printing with shared accounts (for staff)
* Example 3: Printing using a Release Station
* Example 4: Refunding a print job (for staff)
* Example 5: Adding credit using a TopUp/Pre-Paid Card
* Example 6: Printing from a wireless network or laptop (Web Print)
* About This Guide
* Prerequisites
* Terminology used in this document
* Licensing and support
* Installing a license
* Technical support & further information
* End User License Agreement (EULA)
* PaperCut MF as a Subscription (EULA)
* Installation
* Implementation by example
* Scenario: The small school
* Scenario: The large school
* Scenario: The university
* Scenario: The small business
* Scenario: The medium to large business
* Scenario: The public library or Internet cafe/kiosk
* Capacity planning
* Database sizing and growth
* Print archives sizing and growth
* Network bandwidth planning
* Manage large client billing databases
* Installation on Windows
* Quick install: Windows
* Running in a Workgroup environment
* Option 1: Common username and passwords on all systems
* Option 2: Authenticating via popup
* Installation on Mac
* Quick install: Apple Mac
* Mac printing in detail
* Mac hosted print queues
* Windows hosted print queues
* Installation on Linux (CUPS and Samba)
* Quick install: Linux (CUPS and/or Samba)
* PaperCut NG/MF on Linux
* The installation process
* Advanced configuration & logs
* Backups & system management
* User directory and authentication
* Unix command-line Release Station client
* Remove PaperCut NG/MF from a Linux server
* Linux FAQ
* Installation on Novell OES Linux (iPrint)
* Testing the installation
* Advanced implementation
* Multi-Server and Multi-Site Deployments
* Resiliency with Site Servers
* Technical overview
* Offline operations
* Install a Site Server
* Common questions about Site Servers
* Configuring secondary print servers and locally attached printers
* Configure a Windows secondary print server
* Configure a Macintosh secondary print server
* Configure a Linux or Novell iPrint secondary print server
* Print monitoring architecture
* Multiple print servers
* Automating secondary server deployment on Windows
* Configuring Direct Printing
* Install the Direct Print Monitor
* Install the Direct Print Monitor on Windows computers
* Install the Direct Print Monitor on a Macintosh computer
* Install the Direct Print Monitor on a Linux computer
* Link direct print queues to a printer
* View linked print queues
* Link a print queue to a printer
* Unlink a print queue from a printer
* Configure a directly connected printer
* Configure Find-Me Printing for directly connected printers
* Clustering and high availability
* Application Server failover
* Microsoft Failover Cluster Manager (MSFCM) on Windows server
2012/2016
* Microsoft Cluster Server (MSCS) on Windows
* Virtual Machine clustering
* Veritas Cluster Server (VCS) on Windows
* Novell Cluster Services (NCS) on Novell OES Linux
* PaperCut User Client configuration
* Deployment on an external database (RDBMS)
* Upsize to an external RDBMS
* Configuring Microsoft SQL Express
* Configuring Microsoft SQL Server
* Configuring MySQL
* Configuring Oracle (and Oracle Express Edition)
* Configuring Azure SQL
* Web browser Single Sign-on (SSO)
* Plan for web SSO Implementation
* Configure web SSO
* Advanced LDAP Configuration
* LDAP Server Default Configuration
* Print authentication
* About authentication and printing
* Handling unauthenticated (non-domain) laptops
* The authentication cookbook - recipes by example
* PaperCut LPD service
* The PaperCut LPD service
* User Client
* Install the User Client on Windows
* Install the User Client with Microsoft Intune
* Install the User Client on macOS
* Install the User Client on Linux and Unix
* Tour
* Navigation
* Menu
* Basic user operations
* Basic printer operations
* Client software
* Interface levels
* Assigning administrator level access
* Charting, statistics, reports, and logs
* Configuration
* Services for Users
* User Client
* User web interface - original
* User web interface - new
* Environmental Dashboard / Windows Live Tiles
* Using the Environmental Dashboard
* Windows Live Tile installation
* Mobile User web interface
* Web widgets
* User management
* Group management
* Creating internal groups
* Set new user creation rules
* Set up quota allocations
* Set overdraft limits
* Enable username aliasing
* Add/update username aliases
* Maintain office/department history
* Disable printing for a user
* User card and ID numbers
* Prevent username clashes in Windows multi-domain environments
* Bulk user operations
* Batch import and update user data
* User management FAQs
* Guest and anonymous user management
* Internal users (users managed by PaperCut NG/MF)
* Anonymous guest printing
* Multiple personal accounts
* Why use multiple personal accounts?
* Configure multiple personal accounts
* Configuration examples
* Shared accounts
* Create a shared account
* Shared account naming guidelines
* Search for a shared account
* Batch import and update shared accounts
* Synchronize shared accounts with external source
* Bulk shared account operations
* Allocate a shared account quota
* Apply a cost multiplier to a shared account
* Customize shared accounts
* Grant access to shared accounts
* Account selection
* Account selection in non-domain environments (Workgroups)
* Printer management
* Add and remove/delete/ignore printers
* The template printer
* Copy printer settings
* Rename a printer
* Disable printers with time latches
* Set up differential charging
* Convert or block print jobs - filters and restrictions
* Manage printer groups
* Define cost adjustments
* Popup authentication
* Set the color detection method
* Switch to using SNMPv3
* Validate page counts using hardware checks
* Watermarking/job annotation
* Behavior on server connection failures
* Toner Levels (for supported printers)
* Refund print jobs
* Define custom printer fields
* Extract usernames in enterprise print environments (e.g. SAP,
Unix)
* Printer FAQs
* Find-Me printing and printer load balancing
* Find-Me printing
* Global Print Driver
* Requirements for job redirection (load balancing or Find-Me
printing)
* Advanced configuration
* Printer load balancing
* Find-Me printing and printer load balancing FAQ
* Secure print release
* Release Station interfaces
* Hold/release usage scenarios
* Install a Release Station
* Install a Release Station on Windows
* Install a Release Station on a Mac
* Configure a Release Station
* Secure print jobs at the printer while they're waiting to be
printed
* Prevent jobs being released when a printer/device is in error
* Prevent jobs being released from an MFD Release Station when a
device is in error
* Prevent jobs being released from a Standard Release Station
when a printer is in error
* Prevent jobs being released from a web-based Release Station
when a printer is in error
* Frequently Asked Questions: Prevent jobs being released when a
printer is in error
* Configure mobile print release
* Copier integration
* Overview
* Setup
* Device List and statuses
* Manage copiers
* Authentication methods
* About filters and restrictions
* Advanced configuration
* Release Stations and Find Me Printing
* Configure Secure Print Release
* Configure Secure Print Release with Find-Me printing
* Configure Secure Print Release with load balancing
* Configure Secure Print Release to support multiple operating
systems
* Allocating accounts to print jobs at the device
* System requirements PaperCut MF
* Configure the ability to allocate accounts to print jobs at
the device
* Changing attributes of print jobs at the device
* System requirements PaperCut MF
* Configure the ability to change attributes of print jobs at
the device
* Frequently Asked Questions
* Viewing attributes of print jobs at the device
* System requirements
* Configure the ability to view attributes of print jobs at
the device
* Frequently Asked Questions
* Prevent jobs from being released from an MFD Release Station
when a device is in error
* Frequently Asked Questions: Prevent jobs being released when a
printer is in error
* Integrated Scanning
* Integrated Scanning overview
* What is Integrated Scanning?
* Integrated Scanning at the MFD
* Scan PDF compression
* Scan to Fax explained
* Document Processing for Scans
* PaperCut MF Cloud Services
* Example Integrated Scanning implementations
* Setting up Integrated Scanning
* Prepare for Integrated Scanning implementation
* Configure Integrated Scanning / scan actions
* Configure Integrated Scanning notifications
* Enable Advanced Scan to Fax actions
* Configure advanced Integrated Scanning (config keys)
* Set up self-hosted Document Processing
* Substitution variables/macros
* Troubleshooting Integrated Scanning
* Troubleshooting Scan to Cloud Storage
* Troubleshooting Document Processing scans, including OCR
* Integration with Electronic Document Management Systems
* Mobile & BYOD printing
* Mobility Print
* Print Deploy (deploy print queues and drivers)
* Universal Print
* Email to Print
* Web Print (driver-less printing via a web browser)
* Set up Web Print
* Set up Web Print: Default mode
* Set up Web Print: Sandbox mode
* Enable Web Print on a printer
* Modify default Web Print settings (optional)
* Create a Web Print printer map or custom printer list
(optional)
* Advanced Web Print configuration (optional)
* Submit a Web Print job
* Scaling your Web Print environment
* Add or remove a Web Print server
* Monitor a Web Print server
* Troubleshooting Web Print problems
* Mobile Print Release-releasing print jobs on your mobile
* Mobile web client
* Self association for emails and email verification/validation
* TopUp/Pre-Paid Cards
* The card system
* Create new cards
* Redeem a card
* Reports
* Report types
* Report formats
* Generate filtered reports
* Create custom reports
* Schedule and email reports
* Export usage data from PaperCut NG/MF to a 3rd party tool
* Advanced reporting options
* Central Reports
* Prerequisites for Central Reports
* Set up Central Reports
* Run Central Reports
* Print Scripting (advanced feature)
* Creating print scripts
* Print script API reference
* Troubleshooting print scripts
* Tips for print scripts
*
* Device Scripting (advanced feature)
* Creating device scripts
* Device script API reference
* Device scripting examples
* Example: Set a daily color copying quota for all users
* Example: Prevent access to devices out of business hours
* Example: Discount the copying price for students during
off-peak hours and for staff at all times
* Troubleshooting device scripts
* Tips for device scripting
* Security (for advanced features)
* Print, device, and other advanced scripting
* Using extended Java classes in scripts
* Customization
* Customize the Login page
* Customize the Forgot Login Details page
* Customize the Admin web interface
* Customize the User web interface
* Customize the User Client
* Customize Mobile Print Release
* Customize report headers
* Limit the list of interface languages/translations
* Data access and custom reports
* Automation and scripting
* Custom user directory information providers
* Enable ports 80 (HTTP) and 443 (HTTPS)
* Web Cashier
* Set up Web Cashier
* Assign Web Cashier admin permissions
* Process purchases
* Deposit funds in a Web Cashier account
* View Web Cashier order history
* Customize the Web Cashier interface text
* Generate a Web Cashier report
* Advanced: Apply a regular expression to convert a card number
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REPORT DATA FAQS
AVAILABLE TO CUSTOMERS ON:
PaperCut provides a large list of different reports that can be run to show the
printing, copying, faxing and scanning that happens in your environment. There
are also dashboard views of this data and other views such as the User web pages
which show historical data. In certain circumstances, numbers on the dashboards
or reports can appear to be different. This article hopes to answer what we’ve
found to be the most common questions that come into our support email over the
years!
If you’re looking to try to reconcile different page count numbers between the
numbers reported in PaperCut, and the numbers reported on the physical device
page counters, then please take a look at Validating page counts using hardware
checks - and also take a look at Comparing Device Meters to PaperCut Logs to see
why there may be differences.
Alternatively, if you have more general questions about reports and what type of
reports can be generated - including ‘Can I get a report that shows…’ type
questions, please take a look at the Reporting FAQs.
1. WHAT IS A ‘PAGE’ IN PAPERCUT’S REPORTS?
In the dashboards and user lists, you’ll see the ‘Page’ count listed. Generally,
this refers to one ‘side’ of a sheet of paper printed. So for a 3 page Color PDF
document, it will report as 3 color pages. If you’re printing Duplex, it will
show as 3 color pages, or 2 duplex pages (it took 2 duplex sheets of paper to
print the job - 2 pages on one sheet of paper and 1 page on the other sheet).
N-up print jobs (where you might have the option to print 2 pages per side with
some print drivers) will follow the same format - a 3 page Color Word Doc
printed 2-pages-to-a-side will show in PaperCut as 2 pages, since it’s one side
with 2 pages on it, and the other side with 1 page on it. All on one physical
sheet of paper.
2. WHAT HAPPENS TO THE HISTORICAL DATA OF A USER/PRINTER WHEN THEY ARE DELETED?
One important piece of background information is that when users or printers are
deleted from PaperCut, the history is not deleted, so customers can still report
on this data if necessary. This is useful for a large number of customers who
may need to report on data over the past year, where there may have been changes
in their infrastructure setup.
Things can become complicated if users or printers are deleted by mistake, and
re-added at a later point. From a PaperCut point of view, these are two
different users/printers. For example, the user who was in the system with the
username ‘tim’ prior to deletion, is a different user compared to the user with
the username ‘tim’ who exists in the system now. Jobs that were printed under
that account name prior to the deletion will count towards the statistics of the
first account - jobs printed by the ‘current’ user ‘tim’ will be counted towards
the current user account.
3. WHY DO I HAVE MULTIPLE USERS WITH THE SAME NAME LISTED IN THE PRINTING
SUMMARY REPORT?
You’ll see the above user/printer deletion issue appear in reports such as ‘User
Printing - Summary’. Duplicate users may appear in reports with the exact same
username, with different printing information on the different rows. This can
happen when a user with a particular name was deleted and then added again. Even
if these users had the same user name, they will be treated as two different
users in PaperCut as described in the above question.
One way to limit the report to show only the ‘current’ user (new user account)
is to use the ad-hoc function of the report in question, and specify a
particular user name in the parameters. By doing that, the report will run on
only the user account that is currently listed in the PaperCut ‘users’ tab.
4. I HAVE RUN TWO DIFFERENT REPORTS AND THE NUMBERS DON’T MATCH. WHAT CAN I
CHECK?
* Are you using the same date range? Date ranges are normally listed in the
header of the report so that you can reference the filters that were set for
a particular report later. Make sure that the date range you’re comparing to
matches up with with the source date range.
* Are there any other filters being applied to one report that aren’t being
applied to the other? If you’re using ‘ad-hoc’ settings for one report, make
sure that they match for the other report - for example are you specifying a
subset of printers to report on in one report, but then reporting on user
printing in the other, with no printer filters applied?
* Were the reports run on different dates? e.g. If you ran a report yesterday
and you’re comparing against a report run today, there could be differences
for a number of reasons - including:
Groups - group memberships can change overnight - have there been changes to
group memberships that have resulted in a drop in printing numbers for one
group and an increase for another? Group membership (unlike
Department/Office) is based on ‘current’ group - so if someone moved to
Group2, all their printing is shown as Group2.
Hold/Release Time - there can be differences based on the Hold/Release
Timeout. For example yesterday I print a large number of jobs that are held
in a hold/release queue. I run a report yesterday and the held jobs are not
included - since they haven’t been printed. However, the jobs get released
today, and since they were printed yesterday they will show up in yesterday’s
print report - so if I run the same print report for yesterday, today, I will
get a different set of total print jobs!
5. I SEE DIFFERENCES IN THE PAGE COUNTS / JOB COUNTS FOR ONE PARTICULAR USER OR
PRINTER. WHAT COULD BE THE PROBLEM?
For example, in the User list (Users → User List), I see the user has printed 0
jobs and 0 pages. However when I run a report showing the User Printing Summary,
I see that user has printed many jobs with 1000s of pages.
See the above ‘Historical Data’ question - was the user deleted from the system
at some point? Check this through the user properties in the PaperCut admin
console → Users → [select user] → Details, then at the very bottom of the page,
confirm the user creation date:
If the creation date is a lot later than what you would expect it to be, then
chances are that the user was accidentally deleted and then re-created.
6. I’VE RUN A REPORT AND I SEE PRINTERS MISSING FROM THE REPORT IN QUESTION -
WHAT CAN I CHECK?
The first thing to check is to see if the printer in question has had any
activity for the date range / other filter settings that you’ve set. E.g. If
you’re running a report for today, and you don’t see all your printers, is it
just that some of the printers haven’t had anything printed to them today? Try
expanding the date range, or check the individual print job log through Printers
→ [select printer] → Job log to see when the last job was processed for that
printer.
The same thing applies to users - depending on the report, if there hasn’t been
any activity for a particular user in the date range selected, or for the filter
settings that you’ve applied, then they may not appear on the report at all.
7. IN MY ‘SHARED ACCOUNT SECURITY ACCESS’ REPORT, I DON’T SEE ANYTHING LISTED AT
ALL, BUT I HAVE ACCESS SET UP FOR SOME ACCOUNTS. WHAT’S WRONG?
Some reports, such as this one, take into account other environment settings to
give a deeper insight into the data you’re reporting on. In this case, users
would firstly have to have access to the shared account - e.g. under Accounts →
[select account] → Security. However, they would also have to be able to charge
to that account. If they are set to e.g. ‘Automatically Charge to Personal
Account’ under Users → [select user] → Account Selection, then even though they
have security access to that shared account, they can’t actually charge anything
to that account, since it’s set to automatically charge their personal account.
As a result, they won’t show up on that particular report.
8. I STILL SEE DIFFERENCES IN THE DATA - IS THERE ANYTHING ELSE I CAN CHECK?
The best way to get to the bottom of reporting discrepancies is to try to narrow
down the root source of the discrepancy. E.g. if it’s page count, can you use
one of the ‘logs’ reports - e.g. User Printing - Logs, to narrow down to a
particular date, or printer, or user. Try using a different report to show the
same data, e.g. Logs if you’re using a Summary report, or a Printers report if
you’re looking at page totals in the dashboard.
* Ensure that the dates that you’re specifying will bring back the expected
data
* Ensure that users/printers have not been deleted at some point in the past
(see above)
* Ensure that there was activity in the date range that you’ve selected, for
the user/printer/account that you’re reporting on
If you’re still seeing issues, then you can always chat with us over at
support.papercut.com . We’ll be forever grateful if you also include a
description of the issue that you’re seeing, with as much ‘supporting
information’ about the issue as possible. E.g. if you’re seeing issues with a
particular printer summary report, as well as sending that report, can you also
send the printer logs report for that same printer, with the exact same date
range? If you’re seeing issues with a particular user appearing in a report, can
you send the reports, as well as a screenshot of the User details page, showing
the creation date?
9. I WANT TO START ‘FRESH’. CAN I RESET ALL THE STATISTICS AND HISTORY?
Yes, you can reset the counters only, by following the information on the Reset
User Counters page. That will reset only the page counters for the users, for
example on the Users tab in the PaperCut Admin Console.
You can also reset the Print Statistics totals and other stats mentioned in the
dashboard of PaperCut by following the instructions on the Editing Page Counts
page.
If you want to reset all printing history, including all transaction logs and
print job logs, then you can use the delete-old-logs command as detailed on the
Database Tools page. Definitely worth taking a Database Backup before doing
this, in case you decide to revert the change.
10. THE DEPARTMENT AND OFFICE REPORTS ARE NOT RECORDING THE DEPARTMENTAL (OR
OFFICE) HISTORY CORRECTLY, WHAT GIVES?
‘Department’ and ‘Office’ are two special user values in PaperCut - in that they
keep a track of the history of movement of users between different departments
or offices. This is explained more in the Department/Office History section of
the manual.
In short, unlike Group reporting, Department/Office keeps the history of when a
user moved between Office1 and Office2. Group reporting does not.
To look at an example, suppose Phoebe is a user who recently moved from Group1
to Group2. They performed 200 print jobs when they were in Group1, and then they
got moved to Group2, and have since performed a further 100 print jobs.
When using Group reports, since Phoebe is in Group2 currently, the report will
show 300 print jobs logged against Group2 for Phoebe.
Now switch that to e.g. Office (Departments behave in the same way), and Phoebe
printed 200 print jobs when they were in Office1 and then moved to Office2 and
printed a further 100 jobs.
When using Office type reports, since the history of the move is recorded, the
report will show 200 print jobs logged against Office1 and 100 jobs logged
against Office2.
However, there is one scenario when you might see the history being ‘ignored’.
The Department/Office history is recorded to the ‘day’ level and not the hour
level (normally these type of changes happen at the HR level, and then gets
reflected in e.g. Active Directory, and then gets sync’d to PaperCut overnight,
so usually this is satisfactory). If you are testing or demonstrating the
reporting functionality however, it can easily look as though the historical
reporting is not working correctly:
For example, today you set up a test user, Phil, and Phil is in Office1. Phil
prints 2 test jobs, and you see this successfully recorded in the job log. You
then move Phil to Office2, and print another 2 test jobs. When you run the
Office printing report, you’re expecting to see 2 jobs for Office1 and 2 jobs
for Office2. Instead, what you see is 4 jobs recorded against Office2.
Why is this? In the background, PaperCut has recorded the fact that Phil moved
to Office2 ‘today’ - i.e. this morning at 12am. So when you run the report, the
2 test jobs printed are still within the timeframe of Office2. If Phil was in
Office1 yesterday, and Phil had sent a test print job yesterday too, then you
would see that 1 job recorded as Office1, and the 4 jobs from today under
Office2.
11. I HAVE PAPERCUT MF, AND I’M SEEING DUPLICATE PRINTER ENTRIES IN THE REPORT.
WHY?
There can be what looks like duplicate printer entries, or printers listed
twice, if you’re tracking both Printing and Copying jobs with PaperCut MF.
Suppose you have LibraryPrinter set up as a print queue, and also as a device
within PaperCut, you may see the ‘LibraryPrinter’ listed twice. One will be e.g.
PrintServer\LibraryPrinter - which is the print queue associated with that
device, and the other will be Device\LibraryPrinter - which is the actual
device.
Since copy jobs are tracked at the device level, those will be tracked against
the ‘Device\LibraryPrinter’ item in your report - and the actual print jobs
(since they’re tracked through the print queue) will be tracked against the
‘PrintServer\LibraryPrinter’ item in your report.
A quick way around this, if you’re only interested in Print Jobs, is to filter
the report in question to only show ‘Print’ job types, and exclude
Copy/Fax/Scan.
--------------------------------------------------------------------------------
Categories: FAQ , Reporting
--------------------------------------------------------------------------------
Keywords: data , mismatch , don’t match , numbers , reset , page counts ,
counters , user data
COMMENTS
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Last updated May 27, 2020
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