www.bushwear.co.uk Open in urlscan Pro
23.227.38.32  Public Scan

URL: https://www.bushwear.co.uk/pages/bushwear-returns-procedure
Submission: On December 05 via api from CA — Scanned from CA

Form analysis 4 forms found in the DOM

GET /search

<form action="/search" method="get" class="site-header__search-form ng-scope ng-pristine ng-valid" role="search" ss-nav="">
  <input type="hidden" name="view" value="shop" autocomplete="off">
  <input type="search" name="q" value="" placeholder="Search our store" class="site-header__search-input snize-exclude-input ng-scope" aria-label="Search our store" ss-nav-input="" ng-non-bindable="" spellcheck="false"
    autocomplete="off"><!-- ngIf: ac.ready -->
  <button type="submit" class="text-link site-header__search-btn">
    <svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-search" viewBox="0 0 64 64">
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    </svg>
    <span class="icon__fallback-text">Search</span>
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</form>

GET /search

<form action="/search" method="get" class="site-header__search-form ng-scope ng-pristine ng-valid" role="search" ss-nav="">
  <input type="hidden" name="view" value="shop" autocomplete="off">
  <button type="submit" class="text-link site-header__search-btn">
    <svg aria-hidden="true" focusable="false" role="presentation" class="icon icon-search" viewBox="0 0 64 64">
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    </svg>
    <span class="icon__fallback-text">Search</span>
  </button>
  <input type="search" name="q" value="" placeholder="Search our store" class="site-header__search-input snize-exclude-input ng-scope" aria-label="Search our store" ss-nav-input="" ng-non-bindable="" spellcheck="false"
    autocomplete="off"><!-- ngIf: ac.ready -->
</form>

<form class="needsclick klaviyo-form klaviyo-form-version-cid_1 kl-private-reset-css-Xuajs1" data-testid="klaviyo-form-KnBqUT" novalidate="" tabindex="-1"
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      <div component="[object Object]" data-testid="form-component" class="needsclick  kl-private-reset-css-Xuajs1"
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          me Up!</button></div>
    </div>
  </div><input type="submit" tabindex="-1" value="Submit" style="display: none;">
</form>

POST /contact#newsletter-footer

<form method="post" action="/contact#newsletter-footer" id="newsletter-footer" accept-charset="UTF-8" class="contact-form"><input type="hidden" name="form_type" value="customer"><input type="hidden" name="utf8" value="✓">
</form>

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 * Namesecure_customer_sigProviderShopifyDomainwww.bushwear.co.ukPath/TypeFirst-partyRetention1
   yearsPurposeUsed in connection with customer login.
 * NamelocalizationProviderShopifyDomainwww.bushwear.co.ukPath/TypeFirst-partyRetention1
   years
 * Name_pandectes_gdprProviderPandectesDomainwww.bushwear.co.ukPath/TypeFirst-partyRetention1
   yearsPurposeUsed for the functionality of the cookies consent banner.
 * Namekeep_aliveProviderShopifyDomainwww.bushwear.co.ukPath/TypeFirst-partyRetention1
   yearsPurposeUsed in connection with buyer localization.
 * Name_secure_session_idProviderShopifyDomainwww.bushwear.co.ukPath/TypeFirst-partyRetention1
   yearsPurposeUsed in connection with navigation through a storefront.
 * Namecart_sigProviderShopifyDomainwww.bushwear.co.ukPath/TypeFirst-partyRetention14
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 * Namermc_logged_in_atProviderMarselloDomainwww.bushwear.co.ukPath/TypeFirst-partyRetention1
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   yearsPurposeShopify analytics.
 * Name_yProviderShopifyDomain.bushwear.co.ukPath/TypeThird-partyRetention1
   yearsPurposeShopify analytics.
 * Name_shopify_yProviderShopifyDomain.bushwear.co.ukPath/TypeThird-partyRetention1
   yearsPurposeShopify analytics.
 * Name_shopify_sa_pProviderShopifyDomain.bushwear.co.ukPath/TypeThird-partyRetention1
   yearsPurposeShopify analytics relating to marketing & referrals.
 * Name_shopify_sProviderShopifyDomain.bushwear.co.ukPath/TypeThird-partyRetention1
   yearsPurposeShopify analytics.
 * Name_landing_pageProviderShopifyDomain.bushwear.co.ukPath/TypeThird-partyRetention1
   yearsPurposeTracks landing pages.
 * Name_shopify_sa_tProviderShopifyDomain.bushwear.co.ukPath/TypeThird-partyRetention1
   yearsPurposeShopify analytics relating to marketing & referrals.
 * Name_orig_referrerProviderShopifyDomain.bushwear.co.ukPath/TypeThird-partyRetention1
   yearsPurposeTracks landing pages.
 * NameVISITOR_INFO1_LIVEProviderGoogleDomain.youtube.comPath/TypeFirst-partyRetention180
   SessionPurposeA cookie that YouTube sets that measures your bandwidth to
   determine whether you get the new player interface or the old.
 * Name_hjSessionUser_2248422ProviderHotjarDomain.bushwear.co.ukPath/TypeFirst-partyRetention1
   yearsPurposeUsed by Hotjar to store a unique user ID.
 * Name_hjSession_2248422ProviderHotjarDomain.bushwear.co.ukPath/TypeFirst-partyRetention30
   minutesPurposeUsed by Hotjar to provide functions across pages.

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Cookies details
 * Name_gaProviderGoogleDomain.bushwear.co.ukPath/TypeThird-partyRetention1
   yearsPurposeCookie is set by Google Analytics with unknown functionality
 * Name_gatProviderGoogleDomain.bushwear.co.ukPath/TypeThird-partyRetention1
   yearsPurposeCookie is placed by Google Analytics to filter requests from
   bots.
 * Name_gidProviderGoogleDomain.bushwear.co.ukPath/TypeThird-partyRetention1
   yearsPurposeCookie is placed by Google Analytics to count and track
   pageviews.
 * Name_clckProviderMicrosoftDomain.bushwear.co.ukPath/TypeFirst-partyRetention1
   yearsPurposeUsed by Microsoft Clarity to store a unique user ID.
 * Name_clskProviderMicrosoftDomain.bushwear.co.ukPath/TypeFirst-partyRetention24
   hoursPurposeUsed by Microsoft Clarity to store a unique user ID.
 * Name_ga_KL35PGBXRLProviderGoogleDomain.bushwear.co.ukPath/TypeFirst-partyRetention1
   yearsPurposeCookie is set by Google Analytics with unknown functionality

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relevant adverts on other sites. They do not store directly personal
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device. If you do not allow these cookies, you will experience less targeted
advertising.
Cookies details
 * Name_amaProviderOptimizelyDomainwww.bushwear.co.ukPath/TypeFirst-partyRetention1
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   yearsPurposeTracks when someone clicks through a Klaviyo email to your
   website.
 * Name_fbpProviderFacebookDomain.bushwear.co.ukPath/TypeThird-partyRetention1
   yearsPurposeCookie is placed by Facebook to track visits across websites.
 * NameYSCProviderGoogleDomain.youtube.comPath/TypeFirst-partyRetention-1674640933
   secondsPurposeRegisters a unique ID to keep statistics of what videos from
   YouTube the user has seen.
 * NameMUIDProviderMicrosoftDomain.bing.comPath/TypeFirst-partyRetention1
   yearsPurposeCookie is placed by Microsoft to track visits across websites.
 * NameMUIDProviderMicrosoftDomain.clarity.msPath/TypeFirst-partyRetention1
   yearsPurposeCookie is placed by Microsoft to track visits across websites.

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BUSHWEAR RETURNS PROCEDURE FOR UK CUSTOMERS

At BushWear we understand that not everything fits first time so we have a
fantastic FREE returns policy. Simply click on the picture below to generate
your return label. Or if you prefer you don’t even need to print at home, it
emails you a barcode which the Post Office can scan to print the label. Remember
a quick note inside the parcel with your details and if you want an exchange or
refund really helps the team to expedite your request.

(Please note Amazon and Ebay orders MUST be returned using the platforms return
procedures)

 Simply click on the picture below to print your return label, pop a note in
with the goods and ask for proof of postage at the Post Office.



 

If any item you've ordered develops a fault within the first 12 months you can
use this same service to return it to us hassle free! 

Call us first on 01786 450404 to discuss the fault. For unwanted items you will
be able to tell us if you want a repair, refund or credit. For faulty or used
items once we have assessed your return issue we can then best advise you if you
can be refunded, replaced or if an item needs to go for repair.

Simply click on the picture above to print your return label

Pop in a note stating your name, address, postcode and the reason for your
return and as much fault information as possible. Please ensure all used items
are THOROUGHLY clean and dry, footwear in particular.

 

If you are outwith the UK please contact customer service for help.  We do not
offer free returns but can offer a local returns address in many countries. 



Free delivery code on your first order

Subscribe to get special offers, free giveaways, and once-in-a-lifetime
deals. We will also email you a free delivery voucher code.

Sign me Up!
Customers rate us 4.7/5 based on 12094 reviews.

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★ Judge.me Reviews


LET CUSTOMERS SPEAK FOR US


Based on 12094 reviews
Write a review
85%
(10249)
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(973)
3%
(389)
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(192)
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See all reviews
Most Recent Highest Rating Lowest Rating Only Pictures Pictures First Videos
First Most Helpful
Product Reviews (12066)Shop Reviews (28)
G
12/05/2023 Bisley Wax Overtrousers Half Lined

Georg Hoppe

Wax Trousers

it has not arrived yet





M
12/05/2023 Deerhunter Ram Gloves Elmwood

Michael Hall

Bushwear

Plenty of choices on website at good prices, easy to navigate and order from.
Secure payment and fast delivery. Overall excellent.





R
12/05/2023 Seeland Noble zip boot

R.R.

Seeland Noble zip boot

Got these as they did seem great value, neo zip boot, snug around the calf and
at the top which suited me and great grip . A great fit overall, however...
after about a month the sole has stated to come away from the body of the boot
and I have water ingress and wet socks!
Returned and new pair had the same problem after a month. Cannot fault Bushware
customer service but very disappointed with this Seeland product which I have
been happy with the brands products over the years.





J
12/04/2023 Crispi HIGHLAND PRO - Olive

John Reid

Crispi Highland Pro

The best boots by a country mile. Took me a while to part with the money for
these but wish I had done it 6 months ago.
Such a dream to wear right out the box. Was always Meindl boots and gore tex
gaiters but these are a game changer.





T
12/04/2023 Sealskinz Reepham Mid Length Jacquard Active Sock Olive/Grey/Cream
Unisex SOCK

The keeper

Brilliant 😁

Great socks by sealskinz very comfortable & great fitting socks,highly
recommended.






123


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