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 * Veeam Blog
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 * New era of Intelligent Diagnostics

Technical | March 11, 2019 3 min to read


NEW ERA OF INTELLIGENT DIAGNOSTICS

Melissa Palmer
Table of Contents
 * How Veeam Intelligent Diagnostics works
 * What is a Remediation Action?
 * Veeam Intelligent Diagnostics and Remediation Actions make management easier
   * More on new Veeam ONE capabilities:

Veeam Availability Suite 9.5 U4 is full of fantastic new features to enable
Veeam customers to intelligently manage their data like never before. A big
component of Veeam Availability Suite 9.5 U4 is of course, Veeam ONE.

Veeam ONE is all about providing unprecedented visibility into customers’ IT
environments, and this update is full of fantastic enhancements, so stay tuned
for more blogs all about new features like Veeam Agent monitoring and reporting
enhancements, heatmaps, and more!

One of the most interesting new features of Veeam ONE 9.5 U4 are Veeam
Intelligent Diagnostics and alarm remediation actions. Think of Veeam
Intelligent Diagnostics with remediation actions as the entity watching over
your Veeam Backup & Replication and virtual infrastructures so you don’t have
to. Wouldn’t it be great for potential issues to fix themselves before they
cause problems? Veeam Intelligent Diagnostics with remediation actions enables
just that.


HOW VEEAM INTELLIGENT DIAGNOSTICS WORKS

Veeam Intelligent Diagnostics works by comparing the logs from your Veeam Backup
& Replication environment to a known list of issue signatures. These signatures
are downloaded from Veeam directly, so think of it as a reverse call home. All
log parsing and analysis is done by Veeam ONE with the help of a Veeam
Intelligent Diagnostics agent which is installed on every Veeam Backup &
Replication server you want to keep an eye on.

These signatures are updated by Veeam support as needed. This allows Veeam
Support  be proactive if they are noticing a number of cases with the same
characteristics or cause, enabling customers to fix issues before they are even
encountered. Think of things like common misconfigurations that Veeam customers
spend time troubleshooting. These items can easily be avoided by Veeam customers
leveraging Veeam Intelligent Diagnostics.

When an issue is detected, Veeam Intelligent Diagnostics presents detailed
information about what the issue is, and how it can be fixed.



If Veeam Intelligent Diagnostics detects an issue that R&D team has prepared the
hotfix for, then this is the easiest phone call you will ever make, as an issue
number will instruct your support engineer on the required actions.




WHAT IS A REMEDIATION ACTION?

Alarms in Veeam ONE have the potential to be combined with remediation actions.
Remember, Veeam ONE is about more than just keeping an eye on your Veeam Backup
& Replication environment, it can also give you new insight into your
virtualization environment.

For example, one of the most commonly triggered alarms that comes with Veeam ONE
is the VM with no backups alarm. In this case, Veeam ONE has a predefined
remediation action to add the VM to a backup job:



Every remediation action comes with either automatic or manual resolution
action. If you want to review the suggested action before approving it, it is
possible to do so! Simply use the “Remediate” section of the “Actions” pane.



For a full list of remediation actions, be sure to take a look at the Veeam 9.5
Update 4 Working with Alarms Guide.


VEEAM INTELLIGENT DIAGNOSTICS AND REMEDIATION ACTIONS MAKE MANAGEMENT EASIER

One of the things that has always attracted me to Veeam products is how easy
they are to use and get started with. Veeam Intelligent Diagnostics takes things
a step further by eliminating potential issues before they even cause problems,
making Veeam Backup & Replication easier to use and manage. Additionally, the
power of remediation actions in Veeam ONE allow you to stop issues in your
virtualization environment before they start. Reducing operational complexity is
a win for any organization, and Veeam ONE helps accomplish this in many ways.

The Veeam Availability Suite, which is made up of Veeam Backup & Replication and
Veeam ONE is available for a completely free 30-day trial. Be sure to try it out
to take advantage of Veeam Intelligent Diagnostics and the rest of the powerful
features released in Veeam Availability Suite 9.5 U4.


MORE ON NEW VEEAM ONE CAPABILITIES:

 * Backup infrastructure at your fingertips with Heatmaps
 * Application-level monitoring for your workloads
 * Enhanced agent monitoring and reporting in Veeam ONE
 * New features of the redesigned Veeam ONE: Business View

Share
Melissa Palmer
Melissa Palmer is a Senior Technologist on the Product Strategy Team at Veeam
and VMware Certified Design Expert #236. Melissa’s career has been focused on
the full infrastructure stack, she started out as a virtualization engineer for
a number of enterprise environments. You can find Melissa on Twitter or at her
blog.
More about author
Previous post Next post
Table of Contents
 * How Veeam Intelligent Diagnostics works
 * What is a Remediation Action?
 * Veeam Intelligent Diagnostics and Remediation Actions make management easier
   * More on new Veeam ONE capabilities:



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.veeam.com Session A simple test value used to determine if a visitor supports
cookies. Set each time a visitor requests a page. x_time .veeam.com 1 year 1
month In-house developed cookie that captures when the accessing of a page or
document starts.

Performance cookies are used to see how visitors use the website, eg. analytics
cookies. Those cookies cannot be used to directly identify a certain visitor.

Cookie report Name Provider / Domain Expiration Description
AMCV_[ABCDEF0123456789]{24}%40AdobeOrg .veeam.com 2 years AMCV cookie is used by
Adobe to identify a unique visitor. AMCVS_[ABCDEF0123456789]{24}%40AdobeOrg
.veeam.com Session The AMCVS cookie serves as a flag indicating that the session
has been initialized. Its value is always 1 and discontinues when the session
has ended. mbox
Adobe Inc.
.veeam.com 1 year 1 month Cookie set by Adobe SiteCatalyst analytics software -
used for measuring the performance of page content using A/B split testing ki_t
Shopify Inc.
www.veeam.com 1 year 1 month This cookie is associated with Shopify's analytics
suite. _biz_uid
Adobe Inc.
.veeam.com 1 year This cookie is used to record website and server performance
with each visit to the site. The data is aggregated and analyzed; therefore, it
remains anonymous upon use. ki_r
Shopify Inc.
www.veeam.com 1 year 1 month This cookie is associated with Shopify's analytics
suite. _mkto_trk
Adobe Inc.
.veeam.com 1 year 1 month This cookie is associated with an email marketing
service provided by Marketo. This tracking cookie allows a website to link
visitor behaviour to the recipient of an email marketing campaign, to measure
campaign effectiveness. _biz_nA
Adobe Inc.
.veeam.com 1 year This cookie is used to record website and server performance
with each visit to the site. The data is aggregated and analyzed; therefore, it
remains anonymous upon use.

Targeting cookies are used to identify visitors between different websites, eg.
content partners, banner networks. Those cookies may be used by companies to
build a profile of visitor interests or show relevant ads on other websites.

Cookie report Name Provider / Domain Expiration Description pr-pr .veeam.com 1
year Encoding user email address for progressive profiling functionality
bargain_site .veeam.com Session Check if the user had the Bargain web site
referral NID
Google LLC
.google.com 6 months This cookie is set by DoubleClick (which is owned by
Google) to help build a profile of your interests and show you relevant ads on
other sites. vou-22 .veeam.com 4 months Track whether the user has previously
registered on https://www.veeam.com/veeamon/veeamon-update hh-21 .veeam.com 1
year 1 month Track whether the user has previously registered on
https://www.veeam.com/veeamon/veeamon-update personalization_id
Twitter Inc.
.twitter.com 1 year 1 month This cookie carries out information about how the
end user uses the website and any advertising that the end user may have seen
before visiting the said website. cebs .veeam.com Session Crazy Egg - Used to
track the current user session internally. _gd_session www.veeam.com 4 hours
Collects visitor data related to the user's visits to the website, such as the
number of visits, average time spent on the website and what pages have been
loaded, with the purpose of displaying targeted ads. bcookie
Microsoft Corporation
.linkedin.com 1 year This is a Microsoft MSN 1st party cookie for sharing the
content of the website via social media. dpm
Adobe Inc.
.dpm.demdex.net 6 months Adobe Audience Manager - data management platform uses
this cookie to record information around synchronisation of IDs. MUID
Microsoft Corporation
.clarity.ms 1 year This cookie is widely used my Microsoft as a unique user
identifier. It can be set by embedded microsoft scripts. Widely believed to sync
across many different Microsoft domains, allowing user tracking. _clck
.veeam.com 1 year This is Clarity analysis tool's cookie. Persists the Clarity
User ID and preferences, unique to that site is attributed to the same user ID
_ce.s .veeam.com 1 year Crazy Egg - Track a recording visitor session unique ID,
tracking host and start time bscookie
LinkedIn Corporation
.www.linkedin.com 1 year Used by the social networking service, LinkedIn, for
tracking the use of embedded services. MUID
Microsoft Corporation
.bing.com 1 year This cookie is widely used my Microsoft as a unique user
identifier. It can be set by embedded microsoft scripts. Widely believed to sync
across many different Microsoft domains, allowing user tracking. 6suuid .6sc.co
1 year 1 month Registers user behaviour and navigation on the website, and any
interaction with active campaigns. This is used for optimizing advertisement and
for efficient retargeting. CMPRO
Casale Media Inc.
.casalemedia.com 3 months These cookies are linked to advertising and tracking
the products users were looking at. _gd_visitor www.veeam.com 1 year 1 month
Collects visitor data related to the user's visits to the website, such as the
number of visits, average time spent on the website and what pages have been
loaded, with the purpose of displaying targeted ads. _ce.clock_event .veeam.com
1 day Crazy Egg - Prevent repeated requests to the Clock API. MR
Microsoft Corporation
.c.clarity.ms 7 days This is a Microsoft MSN 1st party cookie which we use to
measure the use of the website for internal analytics. _biz_pendingA
Adobe Inc.
.veeam.com 1 year This cookie is used to record website and server performance
with each visit to the site. The data is aggregated and analyzed; therefore, it
remains anonymous upon use. SM .c.clarity.ms Session This is a Microsoft MSN 1st
party cookie which we use to measure the use of the website for internal
analytics. tuuid .company-target.com 1 year 1 month This cookie is mainly set by
bidswitch.net to make advertising messages more relevant to the website visitor.
_gcl_au
Google LLC
.veeam.com 3 months Used by Google AdSense for experimenting with advertisement
efficiency across websites using their services _gd_svisitor www.veeam.com 1
year 1 month Collects visitor data related to the user's visits to the website,
such as the number of visits, average time spent on the website and what pages
have been loaded, with the purpose of displaying targeted ads. CMPS
Casale Media Inc.
.casalemedia.com 3 months These cookies are linked to advertising and tracking
the products users were looking at. CLID www.clarity.ms 1 year This cookie is
usually set by Dstillery to enable sharing media content to social media. It may
also gather information on website visitors when they use social media to share
website content from the page visited. guest_id_ads .twitter.com 1 year 1 month
This cookie is for advertising when logged out lidc
Microsoft Corporation
.linkedin.com 1 day This is a Microsoft MSN 1st party cookie that ensures the
proper functioning of this website. CMID
Casale Media Inc.
.casalemedia.com 1 year These cookies are linked to advertising and tracking the
products users were looking at. guest_id
Twitter Inc.
.twitter.com 1 year 1 month This cookie is set by Twitter to identify and track
the website visitor. _fbp
Meta Platform Inc.
.veeam.com 3 months Used by Facebook to deliver a series of advertisement
products such as real time bidding from third party advertisers _clsk .veeam.com
1 day This is Clarity analysis tool's cookie. Connects multiple page views by a
user into a single Clarity session recording. cebsp_ .veeam.com Session Crazy
Egg - Used to track the current user session internally. ANONCHK
Microsoft Corporation
.c.clarity.ms 10 minutes This cookie carries out information about how the end
user uses the website and any advertising that the end user may have seen before
visiting the said website. _ce.irv .veeam.com Session Crazy Egg - Used to store
isReturning value during the session _uetvid
Microsoft Corporation
.veeam.com 1 year Used to track visitors on multiple websites, in order to
present relevant advertisement based on the visitor's preferences. tuuid_lu
.company-target.com 1 year 1 month Contains a unique visitor ID, which allows
Bidswitch.com to track the visitor across multiple websites. This allows
Bidswitch to optimize advertisement relevance and ensure that the visitor does
not see the same ads multiple times. demdex
Adobe Inc.
.demdex.net 6 months This cookie helps Adobe Audience Manger perform basic
functions such as visitor identification, ID synchronization, segmentation,
modeling, reporting, etc. guest_id_marketing .twitter.com 1 year 1 month This
cookie is for advertising when logged out MR
Microsoft Corporation
.c.bing.com 7 days This is a Microsoft MSN 1st party cookie which we use to
measure the use of the website for internal analytics. SRM_B
Microsoft Corporation
.c.bing.com 1 year This is a Microsoft MSN 1st party cookie that ensures the
proper functioning of this website. _ce.clock_data .veeam.com 1 day Crazy Egg -
Store the difference in time from the server's time and the current browser. IDE
Google LLC
.doubleclick.net 1 year This cookie is set by Doubleclick and carries out
information about how the end user uses the website and any advertising that the
end user may have seen before visiting the said website. _uetsid
Microsoft Corporation
.veeam.com 1 day This cookie is used by Bing to determine what ads should be
shown that may be relevant to the end user perusing the site. UserMatchHistory
LinkedIn Corporation
.linkedin.com 1 month This cookie is used to track visitors so that more
relevant ads can be presented based on the visitor's preferences. muc_ads .t.co
1 year 1 month Collects data on user behaviour and interaction in order to
optimize the website and make advertisement on the website more relevant.
li_sugr .linkedin.com 3 months This is LinkeIn third party cookie used to make a
probabilistic match of a user's identity outside the Designated Countries
_biz_flagsA .veeam.com 1 year Adobe Marketo Measure cookie that stores various
user information, such as form submission, cross-domain migration, view-through
pixel, tracking opt-out status, etc. _BUID .bizible.com 1 second Adobe Marketo
Measure - Universal user ID to identify a user across multiple domains. _BUID
.bizibly.com 1 year Adobe Marketo Measure - Mapping between Marketo Measure
cookie ID on the tenant's domain and its Doubleclick impression cookie ID.
_biz_su .veeam.com 1 year Adobe Marketo Measure - Universal user ID to identify
a user across multiple domains, only applicable to tenants with integration
bypassing ITP limitations. _biz_EventA .veeam.com 1 year Adobe Marketo Measure -
List of checksums reported by Bizible Events to prevent bizible.js from
resending collected data. _biz_ABTestA
Adobe Inc.
.veeam.com 1 year Adobe Marketo Measure - List of checksums from Optimizely and
Visual Web Optimizer ABTests data that have already been reported, preventing
bizible.js from resending collected data.

Functionality cookies are used to remember visitor information on the website,
eg. language, timezone, enhanced content.

Cookie report Name Provider / Domain Expiration Description PopupBannerRejected
.veeam.com Session Saves user preferences in hiding certain pop-up banners. tu
community.veeam.com 2 years Set for internal community events - unique hash
anon:new_visit community.veeam.com 30 minutes Boolean true/false t
community.veeam.com Session Set for internal community events - session value
lastactivity community.veeam.com 6 months String: timestamp Collapsed
community.veeam.com 1 year Holds collapsed content topics community.veeam.com 2
days Numerical ID's of the topics visited by the user - Used to identify
returning visitors to a topic page phpbb3_k5uex_k .forums.veeam.com 1 month
Cookie is associated with phpBB software and used to store session key.
phpbb3_k5uex_sid .forums.veeam.com 1 month Cookie is associated with phpBB
software and used to store session ID. phpbb3_k5uex_u .forums.veeam.com 1 month
Cookie is associated with phpBB software and used to store authenticated User
ID. __q_state_nURZ19iRbY6McYk3 .veeam.com 1 year 1 month Contains a number of
attributes identifying the website visitor and his/her interaction with the
Qualified Chat Messenger. BIGipServerabjweb-nginx-app_https go.veeam.com Session
Marketo MunchkinEnables Marketo forms functionality. countryCode .veeam.com 1
day countryCode cookie contains code of the country from which user opened
pages. This cookie is used to adapt calculators for customers from different
regions and countries. __Host-session hackerone.com 14 days This is a HackerOne
third party cookie used for identifying user session. AnalyticsSyncHistory
LinkedIn Corporation
.linkedin.com 1 month Used to store information about the time a sync with the
lms_analytics cookie took place for users in the Designated Countries
h1_device_id hackerone.com 1 year This is a HackerOne third party cookie used
for identifying user device. language www.veeam.com Session Used to store
language preferences, to serve up content in the stored language.

Unclassified cookies are cookies that do not belong to any other category or are
in the process of categorization.

Cookie report Name Provider / Domain Expiration Description tv_UIDM
.tremorhub.com 1 year 1 month MSPTC .bing.com 1 year tvid .tremorhub.com 1 year

Cookies are small text files that are placed on your computer by websites that
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