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COMMUNICATION SURVEY


SEE THE RESULTS

Board communication is essential to community success. We surveyed board members
across North America to get feedback about communication strengths and common
mistakes. See how your board measures up.

See the Results


NATIONAL EXPERTISE LOCAL TOUCH

FirstService Residential is North America’s property management leader,
partnering with more than 8,500 communities across the U.S. and Canada. HOAs,
community associations, condos and strata corporations rely on our extensive
experience, resources and local expertise to maximize their property values and
enhance their residents’ lifestyles. Dedicated to making a difference, every
day, we go above and beyond to deliver exceptional service.




BOARD MEMBER EDUCATION

Search our archives to read articles about the topics that matter most to you:
budgeting, communication, insurance, preventive maintenance, building community
and more!

Previous Slide
April 28, 2022
Female property manager in a gray suit on the phone outside
What did you want to be when you grew up?  Like many children, you may have
dreamed of becoming a doctor, teacher, firefighter, pilot, basketball player,
ballerina or policeman.  Maybe you wanted to be a movie actor, astronaut, rock
star or even the president.  But we’re guessing there are a few professions that
probably didn’t make your short list… property manager or community association
manager (CAM).    
How to Become a Community Association Manager
April 27, 2022
HOA members sitting on couches having a meeting
Success by committee – you may have heard the expression, but do you know how
homeowners association committees can help Board members achieve success? Let's
start with the basics, a committee definition: an HOA committee is comprised of
homeowners who analyze issues and help make recommendations to help reduce Board
members’ responsibilities.
Examples of HOA Committees and Their Responsibilities
April 26, 2022
Aerial photo of neighborhood
Master-planned communities are large developments that integrate a variety of
neighborhoods, sub-divisions, recreational facilities and amenities under one
community umbrella, with a focus on lifestyle, convenience and quality of life. 
Most master-planned communities offer homebuyers a range of residential options
suited to different life stages and price points, from single-family homes to
townhomes to condominiums to apartments. These residences are often located in
distinct neighborhoods within the community, and may be developed by multiple
builders.
Why Master and Sub-Associations Should be Managed by the Same Property
Management Company
March 16, 2022
Senior couple reading the news paper
Implementing new policies within a community can be challenging, but when a
board communicates effectively and gives residents a plan that outlines the
necessity, process and benefits of a policy, they can avoid a lot of issues and
get buy-in, too.
Do's, Don'ts & Best Practices: HOA Communications Policy
February 21, 2022
A business woman leading a meeting on the nine guidelines for a successful HOA
If you volunteer your services to your homeowners association, you know there
are many rewards – but also, quite a few challenges. There are residents with
individual demands and concerns and Board members who may have difficulty
agreeing. There is also the critical need to carefully develop – and adhere to –
a strict budget. And that’s just the beginning.
Nine HOA Guidelines for a Successful Community
February 18, 2022
FirstService Residential - Find out what HOA fees are & what they cover.
Congratulations! You just bought a new home and it';s perfect for your family –
just the right size and condition and in a location and neighborhood to meet
your needs. Your new home is part of a homeowners’ association (HOA), so the
landscaping, entrance and common areas always look beautiful and
well-maintained.
Assessment Basics: What are HOA Fees?
February 17, 2022
Managers in a meeting
Becoming a board member is a great way to engage with your neighbors and create
positive changes in your community. But sometimes, new volunteers have little to
no experience and must learn the community's rules, the board’s responsibilities
and the demands of their roles as they go
Roles and Responsibilities of Board Members
February 17, 2022
HOA members sitting at a table laughing and discussing CC&R's
As part of a homeowners’ association (HOA), you’ve probably heard the phrase
“CC&Rs” tossed around quite a bit. For a lot of us, the term is just a cluster
of letters with no concrete meaning. But the truth is that CC&Rs can have a real
impact on how you live. Let’s take a look at CC&Rs – what they mean, why they
matter, and how they affect you.
What You Need to Know about HOA CC&Rs
February 01, 2022
Aerial view of a neighborhood in a mountainous area
How do you determine which property management company will provide you with the
best service? Here are 10 questions that you should ask when consulting with
property or homeowner association (HOA) management companies to help you make
the important decision.
How to Choose the Best Property Management Company - 10 Questions You Need to
Ask Today
November 04, 2021
Woman on a conference call with a laptop
Establish HOA rules and regulations by navigating governing documents and
resolutions to create beneficial rules for your community and residents.
Establishing HOA Rules and Regulations
Next Slide
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MAKING A DIFFERENCE. EVERY DAY.


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Download shareable guides, infographics and success stories or watch webinars
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ENHANCING PROPERTY VALUES



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MAKING YOUR MONEY WORK FOR YOU



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BUSINESS HOURS

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CORPORATE OFFICE

1855 Griffin Road, Suite A-330, Dania Beach, FL 33004


SERVICES & PRODUCTS

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 * High-Rise
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Survey Results: Board Communication

Does your board communicate effectively? We surveyed board members and got
feedback about best communication practices and common missteps. See how your
board’s communication ranks.




See the Results