www.sportchek.ca Open in urlscan Pro
104.71.181.221  Public Scan

Submitted URL: https://click.email.sportchek.ca/?qs=86543ed4637cb3d869ad04a3d1cc88519ef2bfb4ce644e15d07adb7b9578a4e04b0ca334f23425a1eae3cf79872f...
Effective URL: https://www.sportchek.ca/help-desk/corporate-information/contact-us.html?utm_source=sfmc&utm_medium=email&utm_campaign=34...
Submission: On September 06 via manual from US — Scanned from CA

Form analysis 2 forms found in the DOM

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Text Content

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CORPORATE INFORMATION

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CONTACT US

ONLINE STORE CUSTOMER SERVICE

We welcome and value your feedback. If you have comments or questions regarding
the website or an order your have placed online, please contact us by phone or
fill out the online form by clicking on the link below.

We kindly ask you to visit our FAQ section prior to calling or emailing our call
centre.  

Hours of Operation

Monday - Friday: 8AM - 9PM  (EST) 

Saturday & Sunday: 9AM - 5PM (EST) 

Phone: 1-877-977-2435 (Option 2) 

*Name: *Email Address: *Phone Number: Order Number: *Subject:
Select Order Inquiries Returns My Account Information Placing an Order Gift
Certificates and Promotions Product Questions Other
Select
*Questions or Comments: Submit Inquiry

Thank you for contacting us regarding your online store experience with
SportChek.ca. You can expect a response to your question within two business
days.

Thanks!

Thank you for your feedback. Please note: We are currently experiencing elevated
seasonal volume and some emails may only receive an automated response.  If you
require additional assistance, please feel free to call us to speak with a
representative at:  1-877-977-2435


We thank you for your patience and understanding. 

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RETAIL STORE CUSTOMER SERVICE

We welcome and value your feedback. If you have any comments or questions
regarding Sport Chek retail stores, please contact us by telephone or fill out
the retail store feedback form, and we will get back to you as soon as possible.

For information on a specific store, check out our store locator or browse store
locations.


Hours of Operation



Mon-Sun: 10:00 am - 6:00 pm ET

Phone 1-877-977-2435 (Option 3)

Retail Feedback Form


FAQS

Answers to many frequently asked questions about SportChek.ca are always
available in our FAQ section.







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**Online prices and sale effective dates may differ from those in-store and may
vary by region. Selection and availability may vary by location.

‡Was price reflects the last national regular price this product was sold for.

†The Triangle Rewards Program is owned and operated by Canadian Tire
Corporation, Limited. Triangle™ Mastercard®, Triangle™ World Mastercard® and
Triangle™ World Elite Mastercard® are issued by Canadian Tire Bank. Rewards are
in the form of electronic Canadian Tire Money® (CT Money®). To collect bonus CT
Money you must present a Triangle Rewards card/key fob, or use any approved
Cardless method, at time of purchase or pay with a Triangle credit card. You
cannot collect paper Canadian Tire Money on bonus offers. Any bonus multiplier
is based on the base rate of collecting CT Money (0.4%), and will be added to
whatever the Member would otherwise collect, without the bonus. Example: On a
$100 (pre-tax) purchase with a 20X bonus multiplier a Member would earn a bonus
$8 in CT Money (20 X .4% X $100). The 30X for Triangle Mastercard, World
Mastercard and World Elite Mastercard customers consists of the 10X everyday
plus the 20X bonus.  Not all items sold are eligible to earn CT Money or to be
redeemed for. Conditions apply. Visit triangle.com for full program rules and
Partner location information. The offered rate is exclusive of any bonus or
promotional offers or redemption transactions. CT Money is collected on the
pre-tax amount of the purchase. Bonus CT Money collected from online orders will
be applied to the Member’s Triangle Rewards Account within five weeks of the
purchase date. No rainchecks.

^Information for the Triangle™ Mastercard® and Triangle™ World Elite
Mastercard®:

Annual Interest Rate(s): All charges to your account (excluding cash
transactions and related fees) — 19.99%

Cash transactions (for example: cash advances, balance transfers, convenience
cheques, money transfers, purchase of travellers cheques and gambling
transactions) and related fees — 21.99% (if you reside in Quebec) or 22.99% (if
you reside outside Quebec).

For the Triangle Mastercard only: If you are not approved for a card at the
above rates, Canadian Tire Bank may still issue you a card at the following
annual interest rates: (i) if you are a resident of Quebec, 21.99% for all
charges; or (ii) if you reside outside of Quebec, 25.99% for all charges
(excluding cash transactions and related fees) and 27.99% for cash transactions
and related fees.

Foreign Exchange Conversion: All transactions made in a foreign currency will be
converted to Canadian currency at the then current Mastercard conversion rate
plus 2.5% (for charges to your account) or minus 2.5% (for credits to your
account) when the transaction is posted to your account.

Annual Fee: None

Other Fees:
Cash Advance Fee: $4 - Charged when the transaction is posted to your account.
NSF/Dishounoured Payment Fee: $25 - Charged if a payment you make is
dishonoured.
Charges for Copies: $2 — Charged when you request a copy of a statement.
Credit Balance Fee: The lesser of $2 or the amount of your credit balance -
Charged on the last day of a billing period when there is a credit balance on
the account and the account has been inactive (other than any credit balance
fees) for the previous 2 billing periods.

*Financing available is “Equal payments, no interest” for 24 months (unless
otherwise stated) and is only available on request, on approved credit and on
purchases of $150 (unless otherwise stated) or more (Gift Cards excluded) made
with your Triangle credit card at Canadian Tire, Sport Chek, Mark’s, L’Équipeur,
Atmosphere, Sports Rousseau, Hockey Experts, L’Entrepôt du Hockey and
participating Sports Experts. Interest does not accrue during the period of the
plan. However, if we do not receive the full minimum due on a statement within
59 days of the date of that statement, or any event of default (other than a
payment default) occurs under your Cardmember Agreement, all special payment
plans on your account will terminate and (i) you will then be charged interest
on the balances outstanding on such plans at the applicable regular annual rate
from the day after the date of your next statement, and (ii) the balances
outstanding will form part of the balance due on that statement. There is no
administration fee charged for entering into a special payments plan. Each month
during an equal payments plan you are required to pay in full by the due date
that month’s equal payments plan instalment.  Any unpaid portion not received by
the due date will no longer form part of the equal payments plan and interest
will accrue on that amount from the day after the date of your next statement at
the applicable regular annual rate. Offer subject to change without notice.

Additional information for residents of Quebec only: The regular annual rate for
persons applying for the Triangle Mastercard and the Triangle World Elite
Mastercard is 22.99% for cash transactions and related fees and 19.99% for all
other charges. Some applicants may receive a higher or lower regular annual rate
depending on a credit evaluation. The minimum payment is the sum of (a) the
greater of: (i) interest and fees shown on your statement + $10; or (ii) 5% of
the New Balance, excluding amounts on special payment plans, (b) any balance
over your credit limit, (c) any amounts past due not included in (b) above, and
(d) the amount of any equal payments plan instalments then due. Balances under
$10 are due in full. For residents of Quebec, the period between the statement
date and the due date for payment is 26 days. The billing period covered by each
statement can be from 28-33 days. The Triangle Mastercard and the Triangle World
Elite Mastercard do not have an annual fee. Examples of borrowing costs (rounded
to the nearest cent) assuming that all charges are purchases bearing interest at
the regular annual rate of 19.99%, a 30 day month, no charges made on special
payment plans and no other fees, additional payments or other changes are:

If your average balance is:

$100

$500

$1000

$2000

Total monthly credit charges will be:

$1.64

$8.22

$16.43

$32.86

**Cardmember must apply and be approved for a Triangle Mastercard or Triangle
World Elite Mastercard and make an eligible purchase using their card within 30
days of approval to receive the bonus. Minimum first purchase of $50. The $50
bonus will be applied to the cardmember’s Triangle Rewards Account within 10
days after making an eligible in-store or online purchase at participating Sport
Chek.

®/™ Mark's is a registered trademark of Mark's Work Wearhouse Ltd, used under
licence.

®/™ Atmosphere & Sport Chek are registered trademarks of FGL Sports Ltd.

®/™ Unless otherwise noted, all trademarks are owned by Canadian Tire
Corporation, Limited and are used under licence.

®/™ Mastercard is a registered trademark, and the circles design is a trademark
of Mastercard International Incorporated.

Terms & Conditions | Privacy Policy | Site Map | Accessibility All prices listed
in Canadian dollars
© Copyright 2022. FGL Sports Ltd. All Rights Reserved.





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