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4-Hour Virtual Seminar
4-HOUR VIRTUAL SEMINAR ON MANAGEMENT SKILLS FOR NEW MANAGERS
Product Id : 12628
Date: Wednesday, 6 décembre 2023
Time: 08:00 AM PST | 11:00 AM EST
Duration: 4 Hours
Instructor: Chris DeVany
PRICE DETAILS
445,00 $ Live
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645,00 $ Corporate Live
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$495.00 Recorded
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$845.00 Corporate Recorded
COMBO OFFERS
Live + Recorded
752,00 $ $940. (20% Off)
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Corporate (Live + Recorded)
1 192,00 $ $1490. (20% Off)
Enroll Refund Policy
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Price Details +
PRICE DETAILS
×
Live: One Dial-in One Attendee
Corporate Live: Any number of participants
Recorded: Access recorded version, only for one participant unlimited viewing
for 6 months ( Access information will be emailed 24 hours after the completion
of live webinar)
Corporate Recorded: Access recorded version, Any number of participants
unlimited viewing for 6 months ( Access information will be emailed 24 hours
after the completion of live webinar)
Close
* Overview
* Agenda
* Speaker
New supervisors will be ready to hit the ground running with the skills learned
in this seminar. Be ready to take on any challenge, be your best, and put what
you've learned into practice immediately.
You will learn the skills you need to plan, prioritize and execute effectively
each and every day. Putting into practice both the "hard stuff" and "soft stuff"
will help you meet new challenges with increased confidence, respect, and power.
One of the toughest parts of a manager's job is dealing with and turning around
problem employees. The solutions aren't "textbook", yet in this seminar, you
will gain skills and tools for solving problems and making decisions, especially
when dealing with those who challenge you the most.
WHY YOU SHOULD ATTEND
By participating, you will be able to do more effectively:
* Understand how to approach an intact team as their new supervisor
* Develop your own management game plan
* Motivate your direct reports
* Coach for improved performance
* Think and act strategically
* Plan and prioritize your time
* Handle difficult conversations
* Listen actively and effectively
* Create a motivational environment using feedback and reinforcement to guide
and motivate behavior
* Effectively deal with "difficult" people
Would you like to gain and build confidence in your ability to manage
effectively?
What about your ability to motivate others who previously were your peers?
How about learning a management game plan?
Would you like your team to improve its performance?
If you answered "yes" to any of these questions, then come laugh, listen, and
learn as Chris DeVany leads us all through those important topics, key
questions, and answers we all need to be able to address effectively to improve
our team members and team's performance!
WHO WILL BENEFIT
* CEO
* Senior Vice President
* Vice President
* Executive Director
* Managing Director
* Regional Vice President
* Area Supervisor
* Manager
* Setting Yourself Up for Success
* Understanding your new role as a supervisor
* Making a change or letting go: Working with the three phases of change
* Recognizing common challenges and pitfalls to avoid
* Meeting the expectations of key stakeholders, including your boss, direct
reports, senior management, and former peers
* Motivating Others
* Understanding what motivation is
* Understanding what motivates each and every one of your direct reports
* Creating Performance Plans and Professional Development Plans that address
individual motivation
* Managing Employee Performance
* Setting SMART goals for yourself and others
* Using a five-step model to train your employees
* Giving and receiving supportive and corrective feedback
* Managing Up
* Understanding and adapting to your manager’s style
* Anticipating your manager’s needs and fulfilling them
* Developing the best possible relationship with your manager
* Communication Skills
* Demonstrating active listening to show understanding and check the content
* Asking questions that uncover valuable information and strengthen the
relationship
* Great Performance Through Coaching
* Demonstrating giving and receiving feedback constructively
* Assessing your own strengths and development needs as a coach
* Asking questions that increase employees’ self-awareness and accountability
* Delegating Effectively
* Creating a plan for delegation and using this process to assign key tasks
* Overcoming your fears of turning over responsibility and authority
* Handling Conflict with Ease
* Knowing your conflict-handling styles
* Developing the right conflict approach for each individual and situation
* Managing Your Time
* Applying the time priority model to workplace tasks
* Managing and protecting your time to get more of the right things done
Speaker Profile
Chris DeVany is the founder and president of Pinnacle Performance Improvement
Worldwide, a firm which focuses on management and organization development.
Pinnacle’s clients include global organizations such as Visa International,
Cadence Design Systems, Coca Cola, Sprint, Microsoft, Aviva Insurance,
Schlumberger and over 500 other organizations in 22 countries. He also has
consulted to government agencies from the United States, the Royal Government of
Saudi Arabia, Canada, Cayman Islands and the United Kingdom.
He has published numerous articles in the fields of surviving mergers and
acquisitions, surviving change, project management, management, sales,
team-building, leadership, ethics, customer service, diversity and work-life
balance, in publications ranging from ASTD/Performance In Practice to Customer
Service Management. His book, “90 Days to a High-Performance Team”, published by
McGraw Hill and often accompanied by in-person, facilitated instruction, has
helped and continues to help thousands of executives, managers and team leaders
improve performance.
He has appeared hundreds of times on radio and television interview programs to
discuss mergers and acquisitions (how to manage and survive them), project
management, sales, customer service, effective workplace communication,
management, handling rapid personal and organizational change and other topical
business issues. He has served or is currently serving as a board member of the
International Association of Facilitators, Sales and Marketing Executives
International, American Management Association, American Society of Training and
Development, Institute of Management Consultants, American Society of
Association Executives, Meeting Professionals International and National
Speakers Association. Chris is an award-winning Toastmaster’s International
Competition speaker. He recently participated in the Fortune 500 Annual
Management Forum as a speaker, panelist and seminar leader.
Chris has distinguished himself professionally by serving multiple corporations
as manager and trainer of sales, operations, project management, IT, customer
service and marketing professionals. Included among those business leaders are
Prudential Insurance, Sprint, BayBank (now part of Bank of America), US Health
Care and Marriott Corporation. He has assisted these organizations in mergers
and acquisitions, facilitating post-merger and acquisition integration,
developing project management, sales, customer service and marketing strategies,
organizing inbound and outbound call center programs, training and development
of management and new hires, and fostering corporate growth through creative
change and innovation initiatives. Chris holds degrees in management studies and
organizational behavior from Boston University. He has traveled to 22 countries
and 47 states in the course of his career.
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