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6 WAYS SOFT SKILLS TRAINING SUPPORTS COMPANY CORE VALUES [+ EXAMPLES]
LEADERSHIP DEVELOPMENT, EMPLOYEE LEARNING & DEVELOPMENT, COMPANY CULTURE,
EMPLOYEE WELL-BEING, LEADERSHIP — 4 MIN
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How can companies instill their core values into the soul of their organization?
The simple answer is through soft skills training. Training can significantly
support a company’s core values by enhancing employees’ interpersonal skills and
intrapersonal attributes. Soft skills play a critical role in fostering a
collaborative, productive, and positive work environment in support of the
company’s core values.
WHAT ARE CORE VALUES?
Company core values are the fundamental beliefs and principles that drive the
company. They shape the culture, enhance teamwork, and explain “the why” behind
the company’s goals and mission. Core values differentiate the company’s brand
from the competition.
WHAT IS SOFT SKILLS TRAINING?
Employees start with different abilities and levels of experience. Soft skills
training can help employees grow in skills linked to core competencies like
optimizing work processes, building effective teams, and self-development.
Does your company have a healthy degree of communication and candor? Believe it
or not, having the appropriate level of candor in the workplace is a soft skill
that can — and must — be learned. The same goes for respectful communication,
work-life balance, and more. Even ethical behavior is often a matter of soft
training.
HOW CAN SOFT SKILLS TRAINING SUPPORT COMPANY CORE VALUES?
When soft skills training is aligned with company core values, it benefits
individual employees and the entire organization. Results are plentiful —
effective teams, enhanced productivity, and a more harmonious workplace. The
ripple effect of such training can, over time, significantly shape the company
culture and its reputation not only within the company but in the public eye, as
well.
1. Integrity and ethics are typically rated high on the list of company core
values. One of the 38 Korn Ferry competencies, instilling trust plays into
many areas such as psychological safety, keeping confidences and
commitments, and maintaining consistency between words and actions. Soft
skills training in this area encourages ethical behavior. Ethical dilemma
training simulations can teach employees to make decisions aligned with the
company’s moral principles.
2. Mutual respect can help prevent a toxic workplace from developing. The
ability to communicate effectively is a learned skill. This involves clear
communication, meaning not just one-on-one, but in small and large groups,
and among diverse styles and position levels. Attentively listening to
others is a skill that factors into whether one is a successful communicator
or not. Soft skills training teaches this, along with how to adjust
communication styles to fit the audience and the message. Effective
communication also encourages the open expression of diverse ideas and
opinions. Learners can provide timely and helpful information to others
across the organization. Active listening training, for example, helps
learners understand and respect diverse viewpoints, fostering a workplace
where everyone feels valued and heard.
3. Teamwork and unity are vital for an organization to successfully manage even
day-to-day tasks. Building effective teams fosters open dialogue and team
collaboration. It’s critical to train leaders on how to form teams with an
appropriate and diverse mix of styles, perspectives, and experience. An
effective team establishes common objectives and a shared mindset. Members
of an effective team share a sense of belonging and strong team morale. They
take pride in sharing wins and recognizing team efforts.
4. Employee well-being and job satisfaction are core values that are imperative
to employee retention and ultimately to the success of the organization.
When companies place a high priority on developing talent through
coaching, feedback, mentoring, and exposure, and stretch assignments and
support self-development upskill training, it instills a people-first
learning ecosystem. In this type of learning culture, employees will make a
personal commitment and automatically take action to continuously improve.
They are eager to accept projects that broaden their capabilities. They seek
out new experiences, want to learn from others, and want structured
learning. They also take advantage of the available development resources.
When management aligns employee career development goals with organizational
objectives it encourages people to accept developmental moves with
ease. Stress management and mindfulness soft skill training courses can help
employees balance work pressures, leading to better mental health and job
satisfaction.
5. Inclusion and diversity are other critical company core values. Valuing
differences allows employees to understand different perspectives and
cultures. Without unconscious bias they learn from others’ diverse
experiences, styles, backgrounds, and perspectives to meet goals. This in
turn contributes to a company culture that values and supports
differences. Soft skills training prepares teams to be sensitive to cultural
norms, expectations, and ways of communicating. Additional training can make
employees more aware of cultural, gender, and other differences, fostering a
more inclusive environment.
6. Adaptability and continuous learning are other core values that are
paramount to not only the employees’ success but the company's as well.
Employees must know how to manage ambiguity. Soft skills training in this
competency helps to boost adaptability and resilience. For example,
employees with coping strategies and change management training are better
equipped to handle organizational shifts or market changes. The training
teaches them how to shift gears comfortably. They can decide and act without
having the total picture. They are calm when things are up in the air.
They’re also comfortable handling risk and uncertainty.
HSI CAN HELP
Employees are eager to learn and are looking for support from their employers.
Today’s workforce ranks professional development as crucial to employee
experience.
Our courses are constructed around the Korn Ferry competencies, such as
instilling trust, communicating effectively, and building effective teams. All
of which support today’s company core values.
HSI offers numerous courses in critical company core values such as:
Integrity and ethics:
* Building Accountability
* Creating a Culture of Transparency
* Leading with Authenticity
Mutual respect:
* Communicating with the C-Suite
* DISC
* Emotional Intelligence
Teamwork and unity:
* Recruiting and Hiring
* Team Building
* Working with Different Generations
Employee well-being and job satisfaction:
* Mentoring
* The Leader as a Coach
* Training Needs Assessment
Inclusion and diversity:
* Anti-Racism for Leaders
* Cross-Cultural Considerations
* Working Well with Everyone
Adaptability and continuous learning:
* Change Management
* Risk Management
* Stress Management
Each employee has a unique background, skill set, and life experiences. Opening
up the library for self-directed learning allows learners to search for the
courses that sharpen core competencies of their unique choosing. Our HSI LMS is
built mobile-first, learner-first so employees can access it anytime. Request a
consultation to learn more.
RESOURCES
* Professional Skills Development Course Catalog
* Elements of a Whole-Person Approach to Employee Training
* A Guide to Creating an Employee Training and Development Program
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