www.fedex.com Open in urlscan Pro
2600:1400:d::1721:eebb  Public Scan

Form analysis
2 forms found in the DOM

POST #

<form method="POST" action="#" class="fxg-form" id="HeaderTrackingModule">
  <div class="fxg-field">
    <label for="trackingModuleTrackingNum" style="display:none;">Tracking ID</label>
    <input id="trackingModuleTrackingNum" tabindex="0" type="text" class="fxg-field__input-text fxg-field__input--required" name="trackingNumber" required="" title="Enter a FedEx tracking number to review shipping details." aria-required="true"
      data-errmsg="Please enter at least one tracking number.">
    <input type="hidden" id="dataAnalyticsTrackModule" value="hdr|Tracking|button|Track">
    <input type="hidden" id="trackURL">
    <span class="fxg-field__placeholder fxg-field__floating-placeholder">Tracking ID</span>
  </div>
  <button type="submit" aria-label="Click here to track your package" class="fxg-button fxg-button--orange" data-analytics="hdr|Tracking|button|Track" target="_blank">TRACK</button>
</form>

POST #

<form class="fxg-form" method="POST" action="#" id="fxg-search-header">
  <label for="fxg-search-text" aria-hidden="true" style="position:absolute;display:none;"></label>
  <input type="text" id="fxg-search-text" class="fxg-user-options__search-field fxg-search-js search_closeMark" placeholder="Search or Tracking Numbers" title="Search or Tracking Numbers" aria-label="Search or Tracking Numbers">
  <input type="hidden" id="fxg-track-url">
  <input type="hidden" id="fxg-search-url">
  <a href="#" id="fxg-search-icon" class="fxg-search-icon js-fxg-search-btn" aria-label="Search"><img class="fxg-user-options__icon fxg-search-btn" alt="Search" src="https://www.fedex.com/content/dam/fedex-com/common/sprite-placeholder.png" width="100%" height="100%"></a>
</form>

Text Content

 * Shipping
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   Schedule & Manage Pickups
   Packing & Shipping Supplies
   International Shipping Guide
   Manage a Return
   ALL SHIPPING SERVICES

 * Tracking
   Tracking ID Tracking ID
   TRACK
   Advanced Shipment Tracking
   Manage Your Delivery
   ALL TRACKING SERVICES

 * Design & Print
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   VISIT NEW MARKETPLACE

 * Locations
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 * Support
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RECOGNIZE & REPORT FRAUD

Recognize & report fraud

If you come across suspicious websites that pretend to be FedEx, or if you have
received fraudulent emails or text messages, forward them to FedEx immediately.
 

If you come across suspicious websites that pretend to be FedEx, or if you have
received fraudulent emails or text messages, forward them to FedEx immediately.
 


Email FedEx Email FedEx


HOW TO RECOGNIZE FRAUD

FedEx does not request, via unsolicited mail, text or email, payment or personal
information in return for goods in transit or in FedEx custody. If you receive
any of these or similar communications, do not reply or cooperate with the
sender. If your interaction with the website resulted in financial loss, you
should contact your bank immediately. Consider contacting the Internet Crime
Complaint Center (IC3) or your state Attorney General’s office.


COMMON WARNING SIGNS OF MAIL, TEXT OR ONLINE SCAMS

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 * Unexpected requests for money in return for delivery of a package, often with
   a sense of urgency.
 * Requests for personal and/or financial information.
 * Links to misspelled or slightly altered website addresses (fedx.com,
   fed-ex.com, etc.)
 * Spelling and grammatical errors or excessive use of capitalization and
   exclamation points.
 * Claims that you have won a large sum of money in a lottery or settlement.
 * Certificate errors or lack of Secure Sockets Layer (SSL) for sensitive
   activities.

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TOP SCAMS

Work at home

While job openings are on the rise, fraudsters are creating counterfeit jobs to
entice new victims. Fraudsters create job ads claiming no skills or experience
are required. Typically, the job offers high pay for little or no work. The
company promises that a business opportunity is surefire and will pay off
quickly and easily. You're required to pay upfront for background checks,
training, certifications, directories or materials. Be wary of any employment
opportunity where you are asked to pay upfront costs or expenses and verify the
legitimacy of the organization and job offer. 

Online marketplace fraud

Online shopping has sky-rocketed during the pandemic. Fraudsters are listing
merchandise (typically on sites that offer third party selling) at unusually
high or low pricing. Customers are provided a tracking number after purchase,
but the products will never be delivered, as the fraudsters have used stolen,
valid tracking data to legitimize a fake transaction and take the victims money.
Be careful of purchasing too good to be true items online.

Grandparent/elder fraud

Everyone knows grandparents are kind-hearted people. Fraudsters know this best.
Fraudsters sometimes present themselves` as a relative—usually a child or
grandchild -  claiming to be in immediate financial need. Their end goal is to
manipulate you out of your hard earned money. Please be aware and touch base
with family members to verify a family crisis first, and never ship cash.

Government impersonation scam

Fraudsters pose as government employees and threaten to arrest or prosecute
victims unless they agree to provide funds or other forms of payments. Do not
give anyone your personal information without verification of legitimacy and
never ship cash.

Sweepstakes/charity/lottery scam

Fraudsters claim to work for legitimate charitable organizations to gain
victims’ trust. They may even claim their targets have won a foreign lottery or
sweepstakes, which they can collect for a “fee.” Carefully inspect the
background of any charitable organization before committing to donations or
paying any fees. 

Payroll (and other checks) processing

Employees believe they are working for a legitimate company, however fraudsters
usually initiate the contact for employment. The fraudster will supply or ask
that you purchase check production software and attain a FedEx (or competitor)
account number. Details such as bank account info, digital signatures,
names/addresses and depositing amounts will be supplied to you. Checks are
processed to individuals selling items. Item is sold and a check is written for
a value greater than the item value with excess funds being requested to be
returned. The check is cashed and the sold item is sent with excess funds.
Checks are later deemed fraudulent by bank.

Depositing checks and sending reimbursements via wire or gift cards

In this scheme fraudsters send out checks or money orders, often from an online
advertisement or job offer, utilizing a delivery service like FedEx to appear
legitimate. You are then instructed to deposit the check and return a portion of
the funds using a wire transfer service or through gift cards. You may even be
given the opportunity to keep some of the cash as an enticement. Banks later
discover that the check is fraudulent and the depositor is held responsible.

Secret shopper

Beware of receiving/money and cashing money orders when signing up to be a
mystery shopper. Fraudsters sometimes utilize FedEx to send money orders to
“other secret shoppers.” Authentic mystery shopping companies only require you
to shop at stores and send feedback about your shopping experience directly to
them or through a selected third party service.

 



TYPES OF FRAUD


Credit card fraud Created with Sketch.

Credit card fraud is a form of identity theft. It is committed when someone uses
your card over the internet without your permission. Even though the law
protects you against such activities, here are some common warning signs of
credit card fraud that can help you protect yourself:

 * Wrong charges on your bank statements.
 * Mistakes on your credit report.
 * A temporary hold placed by your bank on your card or account.
   

Fraudulent emails Created with Sketch.

Fraudulent emails are the most common avenue of online scams. Such emails
attempt to trick you by pretending to come from a reputable source. They try to
get you to share sensitive personal account information or send payment.



See Examples
Instant messaging (IM) attack Created with Sketch.

Similar to email attacks, links are delivered via instant messaging versus
email. They work much like email attacks, where malware is launched when you
click on a hyperlink that then links through to a malicious website. The malware
can be spread through your IM chat sessions.


Phishing Created with Sketch.

Phishing is an email fraud method where the perpetrator sends you a
legitimate-looking email in an attempt to gather your personal and financial
information. Typically, the messages appear to come from well-known and
trustworthy web sites.

See examples Created with Sketch.


PHISHING & SPOOF SITES EXAMPLES

Phishing emails directing users to spoof websites pretend to represent a
reputable source, such as FedEx, when in reality they are operated by criminals
attempting to commit theft. Spoof websites attempt to collect user names,
passwords, Social Security numbers, credit card details and more. Many spoofed
sites even allow users to log in, giving them a false sense of security.

 

SUBJECT: REGARDING YOUR ONLINE ACCESS

From: FedEx.com Online Services
To:
Subject: Regarding Your Online Access

Dear Customer,

Due to Ongoing periodic update on all FedEx account, we advise that you update
your account to avoid Suspension .

Please click the link below to update your Account access

Log in to fedex.com (links to spoof site)

Please note that this link will expire in 48 hours from the time of your e-mail
address reset request. After that time, you will need to re-start the process by
logging into fedex.com.

Thank you for choosing FedEx.

This message has been sent by an auto responder system. Please do not reply to
this message. The content of this message is protected by copyright and
trademark laws under U.S. and international law. Review our privacy policy. All
rights reserved.

 

SUBJECT: PAY YOUR FEDEX INVOICE ONLINE.

From: BillingOnline@fedex.com
To:
Subject: Pay your Fedex invoice online

 

Hello

You have a new not paid invoice(s) from FedEx that is ready for payment.

The following invoice(s) are to be paid now:

 

Invoice Number

8957-31879

 

To pay or review these invoices, please sign in to your FedEx BIlling Online
account by clicking on this link: http://www.fedex.com/us/account/fbo

 

Note: Please do not use this email to submit payment. This email may not be used
as a remittance notice. To pay your invoices, please visit FedEx Billing Online,
http://www/fedex.com/us/account/fbo

Thank you,

Revenue Services

FedEx

 

SUBJECT: ID (K)DBM47-511-511-7465-7465

From: "Shipping Service" <user.vhj@detroit.com>

To:

Subject: ID (k)dbm47-511-511-7465-7465

Reply-To: "Shipping Service" <user.vhj@detroit.com>

 

Order: FD-24762590342635

Dear Customer,

Your parcel has arrived at the post office an November 19. Our postrider was
unable to deliver the parcel to your.

To receive a parcel, please, go to the nearest our office and show this postal
receipt.

Thank you.

Search engine phishing Created with Sketch.

Some phishing scams involve search engines where you are directed to product
sites that may offer low-cost products or services. If you enter your credit
card information to purchase a product, your information is collected by the
phishing site. There are many fake bank websites offering credit cards or loans
at a low rate, but they are actually phishing sites.


Smishing Created with Sketch.

Smishing is similar to email and IM attacks. Links are delivered to your mobile
device via text messaging. In this case, malware is launched when you click on a
hyperlink that then links you to a malicious website.


Social engineering Created with Sketch.

This term describes a non-technical kind of intrusion that relies heavily on
human interaction, and often may involve tricking you into breaking normal
security procedures or divulging confidential information. The perpetrator may
try to appeal to your vanity, authority level and/or greed.


Spearphishing Created with Sketch.

Your company or organization may be targeted in a spearfishing email attack. The
spoofing email may request unauthorized access to confidential data.


Vishing Created with Sketch.

The telephone version of phishing is vishing. In phone phishing, you may receive
a message asking you to call a number. The purpose is to get your personal
information, which could be used to access your account or open new credit cards
in your name.




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