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Submission: On June 15 via manual from TR — Scanned from DE
Effective URL: https://useinsider.com/
Submission: On June 15 via manual from TR — Scanned from DE
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Insider – #1 Leader in G2 Spring’24 in 6 categories ANNOUNCEMENT Insider named #1 Leader in G2's Spring'24 reports with a perfect user satisfaction score of 100/100 and highest product roadmap score of 98/100 Learn more * Why Insider The Insider Difference Discover what makes us different Compare Vendors Find out how we compare to other industry players Switch to Insider Discover why the worlds best-loved brands choose Insider Marketing teams can achieve 60% higher productivity and efficiency - while driving more growth and revenue. Explore Insider * Platform Platform Overview Capabilities Customer Data Management 360° Customer Profiles Predict Behavior Audience Segmentation Integrations Personalization Recommendations Visual Product Discovery Pre-Built Templates Site Search A/B Testing Journey Orchestration Insights and Analytics Behavioral Analytics AI & Machine Learning Channels Web Email Site Search Conversational CX WhatsApp Web Push App InStory SMS Fuel your customer experience with real-time actionable insights and maximize performance. Explore Behavioral Analytics Learn more * Solutions Use Cases Optimize Customer Acquisition Target the right audience to generate more leads Increase Customer Engagement Engage customers with seamless on-site experiences Reduce Customer Churn Improve customer loyalty by delivering relevant, timely experiences Industries Retail & Ecommerce Beauty & Cosmetics Automotive Financial Services Media & Entertainment Travel & Hospitality Telecommunications See how Insider works for yourself Explore Insider * Customers * Resources See how Insider works for yourself Explore Insider Interactive Tools Take a Platform Tour Explore Insider for yourself CDP Explorer Learn how to put your customer data into action WhatsApp Explorer Discover the power of WhatsApp for business SMS Templates Library 60+ templates for seamless SMS marketing Productivity Calculator Understand what you could gain from Sirius AI™ Other Resources Case Studies Blog Webinars Reports Ebooks & Guides Glossary * Company About Us Newsroom Partnerships Technology Partners Solution Partners Integrations Careers Contact Us Samsung chooses Insider as global partner to deliver AI-led individualized cross-channel customer experiences. Learn more * Explore Insider * Login * Get a Demo * English Français Español Português 한국어 繁體中文 日本語 Tiếng Việt #1 AI-NATIVE PLATFORM FOR INDIVIDUALIZED, CROSS-CHANNEL CUSTOMER EXPERIENCES Connect data across channels, predict future behavior with AI, and automate cross-channel journeys, as unique as each customer, from a single platform - with the fastest time to value. Get a Demo Platform Tour TRUSTED BY MARKETING TEAMS AT 1,200+ BRANDS, FROM HIGH-GROWTH BUSINESSES TO ENTERPRISE PLAYERS EVERYTHING YOU NEED TO BUILD AND LAUNCH ENGAGING CUSTOMER EXPERIENCES AT SCALE Craft personalized, data-driven customer experiences across 12+ channels for every use case, industry and business objective. * CONNECT DATA Stitch together every single customer interaction to build a clear picture of your customer’s behaviors, interests, needs, and preferences. Discover Insider’s CDP * PERSONALIZE EXPERIENCES Harness the power of data and AI to build relevant, targeted campaigns that predict customer behaviors and deliver results at scale. Explore personalization * ORCHESTRATE JOURNEYS Build seamless omnichannel customer journeys across 12+ channels to reach your customers wherever they are. Discover orchestration EVERYTHING YOU NEED TO BUILD AND LAUNCH ENGAGING CUSTOMER EXPERIENCES AT SCALE Craft personalized, data-driven customer experiences across 12+ channels for every use case, industry and business objective. CONNECT DATA Stitch together every single customer interaction to build a clear picture of your customer’s behaviors, interests, needs, and preferences. PERSONALIZE EXPERIENCES Harness the power of data and AI to build relevant, targeted campaigns that predict customer behaviors and deliver results at scale. ORCHESTRATE JOURNEYS Build seamless omnichannel customer journeys across 12+ channels to reach your customers wherever they are. YOU ARE IN GOOD COMPANY “We needed a solution that would help us implement segmentation scenarios and deliver personalization at scale in order to boost engagement and drive conversions. Insider has helped us generate more than 26% increase in AOV within one month.” Sam Hau eCommerce Manager 259% increase in AOV 13% increase in conversion rate 50.3% increase in mobile conversion rate Read the full story “We’ve managed to achieve 6X ROI from the [platform] already. Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how..." Group Head of Digital Marketing and eCommerce 6X Return on Investment (ROI) 159% increase in conversions with Cart Reminders 64% increase in lead gen with Segmentation Read the full story “I would absolutely recommend Insider. They are a great partner to work with. We work in a very agile environment and they are super responsive, always next to us with anything that we need, especially in peak times where we need quick solutions.” Alejandra Salazar Ecommerce Content Manager 30X Return on Investment (ROI) in 12 weeks 4.6% uplift in conversion rate 45% increase in lead capture rate Read the full story "We’ve seen more and more conversions that translate into showroom visits and test drive requests, which has led to more sales." Alaa Tarawneh Digital Marketing Manager 12X Return on Investment (ROI) 150% increase in lead collection 35% increase in conversion Read the full story “The partnership has exceeded even our most ambitious expectations. Last year we observed 72X ROI. We are so happy. With Insider, we finally have a unified view of each customer. We can identify previously unknown visitors, track their behavior and personalize their experience accordingly. We have seen exceptional results." CRM Manager 72X Return on Investment (ROI) in 12 months 5 channels activated 25% uplift in customer lifetime value Read the full story “We needed a solution that would help us implement segmentation scenarios and deliver personalization at scale in order to boost engagement and drive conversions. Insider has helped us generate more than 26% increase in AOV within one month.” Sam Hau eCommerce Manager 259% increase in AOV 13% increase in conversion rate 50.3% increase in mobile conversion rate Read the full story “We’ve managed to achieve 6X ROI from the [platform] already. Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how..." Group Head of Digital Marketing and eCommerce 6X Return on Investment (ROI) 159% increase in conversions with Cart Reminders 64% increase in lead gen with Segmentation Read the full story “I would absolutely recommend Insider. They are a great partner to work with. We work in a very agile environment and they are super responsive, always next to us with anything that we need, especially in peak times where we need quick solutions.” Alejandra Salazar Ecommerce Content Manager 30X Return on Investment (ROI) in 12 weeks 4.6% uplift in conversion rate 45% increase in lead capture rate Read the full story "We’ve seen more and more conversions that translate into showroom visits and test drive requests, which has led to more sales." Alaa Tarawneh Digital Marketing Manager 12X Return on Investment (ROI) 150% increase in lead collection 35% increase in conversion Read the full story “The partnership has exceeded even our most ambitious expectations. Last year we observed 72X ROI. We are so happy. With Insider, we finally have a unified view of each customer. We can identify previously unknown visitors, track their behavior and personalize their experience accordingly. We have seen exceptional results." CRM Manager 72X Return on Investment (ROI) in 12 months 5 channels activated 25% uplift in customer lifetime value Read the full story “We needed a solution that would help us implement segmentation scenarios and deliver personalization at scale in order to boost engagement and drive conversions. Insider has helped us generate more than 26% increase in AOV within one month.” Sam Hau eCommerce Manager 259% increase in AOV 13% increase in conversion rate 50.3% increase in mobile conversion rate Read the full story “We’ve managed to achieve 6X ROI from the [platform] already. Insider has become so much more than a technology partner for us. They own our growth targets like their own and always share best practices and industry know-how..." Group Head of Digital Marketing and eCommerce 6X Return on Investment (ROI) 159% increase in conversions with Cart Reminders 64% increase in lead gen with Segmentation Read the full story “I would absolutely recommend Insider. They are a great partner to work with. We work in a very agile environment and they are super responsive, always next to us with anything that we need, especially in peak times where we need quick solutions.” Alejandra Salazar Ecommerce Content Manager 30X Return on Investment (ROI) in 12 weeks 4.6% uplift in conversion rate 45% increase in lead capture rate Read the full story "We’ve seen more and more conversions that translate into showroom visits and test drive requests, which has led to more sales." Alaa Tarawneh Digital Marketing Manager 12X Return on Investment (ROI) 150% increase in lead collection 35% increase in conversion Read the full story “The partnership has exceeded even our most ambitious expectations. Last year we observed 72X ROI. We are so happy. With Insider, we finally have a unified view of each customer. We can identify previously unknown visitors, track their behavior and personalize their experience accordingly. We have seen exceptional results." CRM Manager 72X Return on Investment (ROI) in 12 months 5 channels activated 25% uplift in customer lifetime value Read the full story See all success stories ONE PLATFORM, INFINITE CUSTOMER EXPERIENCES We’re on a mission to empower marketers to drive growth and revenue, by delivering seamless customer experiences that are as unique as each customer. Click for sound 3:08 IMPACTFUL CUSTOMER JOURNEYS ON THE CHANNELS THEY USE MOST Connect data across 12+ channels to build a 360-degree view of your customers and deliver campaigns that inspire action. EUNIFY CUSTOMER DATADECISIONENGINEEXPERIENCEJOURNEY ORCHESTRATIONWEB SDKAPP SDKINTEGRATION HUBAttributesEventsEngagementDataProductDataPersonalizationDynamicContentRecommendationsStoriesPredictiveAIGenerativeAIConversationalAIWebAppSearchEmailWeb PushTikTokSMSFacebookMessagingInstagramInStoryWhatsAppANALYTICSUser AnalyticsChannel AnalyticsCampaign AnalyticsROI Dashboard Get a Demo Platform Tour MAKE MARKETING ZEN WITH SIRIUS AI™ MAKE MARKETING ZEN WITH SIRIUS AI™ Our patent-pending Generative AI solution delivers trustworthy, relevant, personalized experiences -on autopilot. Marketing teams can achieve 60% higher productivity and efficiency - while driving more growth and revenue Explore Sirius AI™ LOVED BY BRANDS, RECOGNIZED BY ANALYSTS * G2 * Gartner * Forrester * IDC INSIDER TOPS G2’S SPRING’24 REPORTS AS THE #1 LEADER IN SIX CATEGORIES Rated the #2 Best Software in the UK, #3 in EMEA, and #7 globally for Enterprises, we’ve topped the charts as the #1 Leader in the Spring’24 reports with a perfect user satisfaction score of 100/100 and the highest roadmap score of 98/100. We ranked highest across 6 categories - CDP, Personalization, Mobile Marketing, and more, while also being the Momentum Leader in Marketing Automation. Read the full report INSIDER NAMED A LEADER IN THE 2023 GARTNER® MAGIC QUADRANT™ FOR PERSONALIZATION ENGINES Insider’s AI-powered personalization capabilities make it the #1 choice for marketers worldwide. We received the highest scores for all three personalization use cases; Marketing (3.99/5.0), Digital Commerce (4.11/5.0), and Services and Support (3.94/5.0). Read the full report INSIDER RECOGNIZED AS A LEADER IN THE FORRESTER WAVE™: CROSS-CHANNEL CAMPAIGN MANAGEMENT (INDEPENDENT PLATFORMS) Q3, 2021 Insider achieved a perfect 5.0/5.0 rating across 16 Forrester Wave criteria, including personalization, platform architecture, innovation strategy, predictive analytics, and machine learning, with the highest score in the campaign orchestration category. Read the full report INSIDER NAMED A LEADER IN THE IDC MARKETSCAPE FOR WORLDWIDE OMNICHANNEL MARKETING PLATFORMS 2023 Read the report to learn more about why recognized Insider as a disruptor “at or above technical parity with the conventional solutions” and highlighted our extensive breadth of channels, personalization, and AI/ML. Access the report "With Insider, our email marketing process has been greatly simplified, and it is this, along with the admirable tech support, that makes them a great choice for us at LEGO." Marketing Manager LEGO "I would definitely recommend Insider to any brand. Insider has a unique ability to connect channels to deliver a single customer journey, where we can better manage and communicate with individual customers." Business Analyst Madeira Madeira "With Insider's platform and customer support team, we have achieved 12x ROI. Using Smart Recommender, we now provide the relevancy our product recommendations. With Web Push, we are able to drive great traffic into our website, making it one of our top traffic sources." Marketing Specialist Decathlon "Insider's team of Growth Consultants have helped us with the detection, creation, and evolution of campaigns we've performed the integration. It offers an array of predictive templates that not only saves time and effort but also allows us to run a number of campaigns simultaneously." Digital Content Director Puma Check out our G2 reviews INTEGRATION HUB Break down silos and unlock the potential of your tech stack by integrating data from 100+ data sources. Onboard new data sources in a few clicks. Discover more WHAT COULD YOU ACHIEVE WITH INSIDER? Wouldn't you like to generate more revenue and growth from your customer experience initiatives? Leave your details below. One of our experts will be in touch shortly. Get a Demo Platform Tour One platform for individualized, cross-channel customer experiences Join our community of 200,000+ CX, Marketing & Ecommerce professionals. Subscribe for the latest news, tips, and success stories. Business Email* Industry* Industry*RetailFashionBeauty & CosmeticsFood & DeliveryConsumer ElectronicsFinancial ServicesMediaTelcoAutomotiveeBettingTravelLuxuryOther UTM Source UTM Medium UTM Content UTM_Country UTM Campaign Please note that we will treat your data with respect, for further details on this you can check our Privacy Policy. Join Insider’s newest women-led movement shemarkables. Solutions Customer Data Platform Journey Orchestration Personalization Predictive Marketing Engine Omnichannel Marketing Cross-channel Messaging Segmentation A/B Testing WhatsApp Conversational Commerce AMP For Email Integrations Channels Web App SMS Email WhatsApp Web Push InStory Site Search Industries Retail Automotive Finance Media Travel Telecom Beauty & Cosmetics Resources Ebooks Success Stories Blog Platform Tour WhatsApp Explorer CDP Explorer SMS Explorer Webinars Glossary Comparisons Best Ecommerce Personalization Software Best WhatsApp Marketing Software Best Customer Data Platform Company About Us Partners Newsroom Integrations Contact Us We're Hiring Essential Guides Enterprise CDP, Cross-Channel Marketing, Personalized Customer Experience, WhatsApp Marketing, Email Marketing Platforms, Customer Data Integration, Market Segmentation, Journey Orchestration Platforms, Customer Journey Analytics, Recession-Proof CX Strategies, Migrating vs. Remaining © 2024 Insider. 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The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.IDE11 monthsUsed by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.test_cookie15 minutesThis cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.VISITOR_INFO1_LIVE5 months 27 daysThis cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website. Others others Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. CookieDurationDescriptionAnalyticsSyncHistory1 monthNo descriptioncookielawinfo-checkbox-functional1 yearThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".cookielawinfo-checkbox-others1 yearNo descriptionins-c1 dayNo descriptionins-storage-version1 yearNo descriptioninsdrPushCookieStatus1 dayThis cookie is set by the provider Insider. This cookie is used for web push recieving.RUL1 yearNo descriptionUserMatchHistory1 monthLinkedin - Used to track visitors on multiple websites, in order to present relevant advertisement based on the visitor's preferences. Save & Accept giItT1WQy@!-/#giItT1WQy@!-/#giItT1WQy@!-/#giItT1WQy@!-/#giItT1WQy@!-/#giItT1WQy@!-/#