community.docusign.com
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https://community.docusign.com/esignature-111?utm_campaign=GBL_US_PRD_AWA_2405_CommunityCTA&utm_medium=email&utm_source=postsend
Submission: On November 06 via api from US — Scanned from DE
Submission: On November 06 via api from US — Scanned from DE
Form analysis
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Name: forgotPassword — POST /member/forgotPassword
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Text Content
Skip to main content Back to Docusign.com * Get Started * Get Inspiration * * * Get Inspiration * Inspiration Hub * Agreement Insights11 * On-demand7 * Community Spotlights12 * Tips from Docusign28 * What's New at Docusign6 * Discussion * * * Community * Recently Active Topics * Unanswered Questions * What's New * Community Announcements26 * Say Hello12 * IAM Applications * Docusign IAM for Sales5 * Docusign IAM for CX3 * Docusign IAM Core6 * Platform Services * Docusign Maestro137 * Docusign Navigator7 * Docusign App Center11 * Data Verification12 * Docusign Admin224 * Docusign Monitor6 * Core Capabilities * eSignature4935 * CLM245 * Web Forms97 * Identify37 * DocGen34 * Rooms53 * Developer * eSignature API278 * Extension Apps7 * Maestro API5 * Web Forms API6 * Embedded Signing31 * Docusign Connect24 * Go-live19 * SDKs39 * Salesforce/Apex Toolkit23 * Mobile SDKs5 * General67 * Extensions * IDV Premier8 * DocGen for eSignature7 * Notary23 * Payments38 * Mobile42 * Integrations * Salesforce207 * Google10 * Microsoft139 * Workday14 * ServiceNow4 * Other104 * Community FAQ Center * Using the Community8 * FAQs4 * Groups * Events * Ideas * Learn * * * Customer * Developer * * Start a Post * Login * Home * Community * Core Capabilities * eSignature ESIGNATURE Have Docusign eSignature questions? Find answers here! * 4,932 Topics * 14,950 Replies Subscribe When you subscribe we will email you when there is a new topic in this category 4932 Topics Recently Active Most Replies Most views Newest First Y yayalaNewcomer asked in eSignature Approval of form-417368 for Rodney Nadal Approval of FORM-417368 for credit on manager training - R Nadal 0 10 Y 25 minutes ago E eisme72New Voice asked in eSignature App request error when logging in When I try to log in I keep getting “App Request Error” 9 45422 E 40 minutes ago S SRCNewcomer asked in eSignature App Request Error - logging in 0 141 S 1 hour ago M Matthias BlazejakNewcomer asked in eSignature New user can-'t see templates We have around 115 users, which all get templates by group ‘everyone’. Our newest user can’t see any templates. Her account was created as always. We re-created the account already. Has anyone seen this behaviour before? I checked all permissions. Any ideas welcome! Thanks in advance. 0 112 M 4 hours ago F FendriNewcomer asked in eSignature How long the data still exist in DocuSign Hi DocuSign Community, Need your advice. I have a customer who subscribe corporate plan before and didn’t renewal this year around June and now they can’t open the account. In the mean time, they realize that they haven’t completed download and they want to access the account again to see the history. My question, How long DocuSign keep the document and is that possible for them to renew the old account so that they can access all history? THank you. 0 40 F 5 hours ago D Diego OleaNewcomer asked in eSignature Signatories do not receive a copy of signed documents when the documents are completed, they just receive a notification that the document was executed, how to send them copies of the documents they signed-off, not all of them? Signatories do not receive a copy of signed documents when the documents are completed, they just receive a notification that the document was executed, how to send them copies of the documents they signed-off, not all of them? 0 4849 D 8 hours ago Z ZachLNewcomer asked in eSignature What account or permission profile settings control the availability of Recipient Privileges and Document Visibility settings? Currently with the account I’m in has missing Recipient Privileges Specifically, “Recipients must be signers to view signed documents”. There is also no Document Visibility setting either. Are there other account settings that dictate the availability of these settings? If so what are they? The objective is to control document visibility to specific people The page I am trying to work off of is below https://support.docusign.com/s/document-item?language=en_US&bundleId=gbo1643332197980&topicId=tmi1578456411160.html&_LANG=enus Thanks for your time 0 71 Z 12 hours ago M mourjyaNewcomer asked in eSignature Merge document and template i am trying to merge a custom template and a base64 encoded pdf into one and send for signing. my current request body looks like tghis { "emailSubject": "Please sign this document", "compositeTemplates": [ { "compositeTemplateId": "1", "serverTemplates": [ { "sequence": "1", "templateId": "" } ], "inlineTemplates": [ { "sequence": "2", "recipients": { "signers": [ { "email": "", "name": "M", "recipientId": "1", "routingOrder": "1", "roleName": "Signer", "tabs": { "textTabs": [ { "tabLabel": "Agent1", "value": "kaala1" }, { "tabLabel": "agent2", "value": "kaala2" }, { "tabLabel": "agent3", "value": "kaala3" }, { "tabLabel": "agent_npn", "value": "1234567" } ], "signHereTabs": [ { "tabLabel": "Signature", "anchorString": "/sig/", "anchorXOffset": "0", "anchorYOffset": "0", "required": true, "width": "200", "height": "50" } ], "dateSignedTabs": [ { "tabLabel": "Date Signed", "anchorString": "/date/", "anchorXOffset": "0", "anchorYOffset": "0", "required": true } ] } } ] } } ], "documents 0 52 M 14 hours ago K kittenstarrNewcomer asked in eSignature I can't contact support Hello, I am trying to contact support, but whenever I click on the ling it logs me out and I can’t log back into the support section. Anyone knows what’s wrong? 0 183 K 14 hours ago J JohnKMoreheadNewcomer asked in eSignature Can't Find a Document I signed Recently, I rented an Airbnb. The Lessor sent me a contract via Docusign. I know I signed and returned the document but now I cannot locate it. I subsequently opened a Docusign account attempting to locate the document but have been unsuccessful. I checked with the Lessor and he said that he never sent such a contract. I checked with Airbnb and they said that they never sent a document. Can you please help me locate the document? Thank you! 0 234 J 15 hours ago A akendall1966Newcomer asked in eSignature Replacement for expired link... I am trying to access a document I signed May 3 this year 2024. I have the original email inviting me to sign. I click this link and get the expired link page. I have made multiple requests for a new link, but nothing arrives. I have checked spam. I didn’t have an account at the time of signing but have created one in case I could access the document that way but there is nothing available. I also tried the access document link on the docusign.com homepage with the security code in the email but end up in the same expired link no new link provided by the request loop. Been at least three hours since first requesting a new link. Is this normal? AK 0 122 A 15 hours ago B BeenTryingForAYearNewcomer asked in eSignature I want my DocuSign DELETED. My eSign account was created by my employer on my behalf.It worked for about 6 months. Then, boom! I suspect that the reason I cannot verify myself is that my country of origin has bought “our” passport creation process from a Chinese source. Just spoke with support, nothing can be done. I have been trying to sign for a YEAR now. (06/11/2023) I CANNOT SIGN A THING.My residence permit is also not allowed. Is there ANY WAY I can get my account deleted? This is all I want now, thanks but NO thanks. 0 284 B 15 hours ago J jmavNewcomer asked in eSignature People assigned 'receive a copy' are not getting it I have to submit these docusigns signed by 1 person and 2 people receive copies. The 2 people who i have set as ‘receive a copy’ are not receiving them after the pdf is signed and dated. How can i fix this? 0 151 J 15 hours ago V vmf14Newcomer asked in eSignature Signature in 1 correct and another incorrect place how do i remove signature put in wrong place in my document? And if I have to send a new envelope, do I have to delete the original envelope and have everyone sign again on the new envelope? 0 142 V 17 hours ago H HigginsNewcomer asked in eSignature Changing the certificate information A customer wants us to change so minformation regarding who sent the sign document in the PDF signature panel. Today it looks like this: and we need to have it look like this: The pictures is only for you to understand the issue we have. Are there any quick solutions to this? 0 82 H 17 hours ago A aakash_d_moryaNewcomer asked in eSignature How I can customize the final email body? Hello folks, Once the signing process is completed, all participants are receiving email notifications with a message along the lines of: I would like to inquire if there is any way to customize the contents of these emails. It appears that the notification includes the phrase "All parties have completed" and repeats the content from the last email, which does not look ideal. Could you please advise on how I can modify or remove this repetitive text? 0 545 A 17 hours ago R RossLNewcomer asked in eSignature SSO RelayState Our organization is using DocuSign SSO. After successful SSO users always land on https://apps.docusign.com/send/home page. We would like our users to be redirected the Drafts view instead - https://apps.docusign.com/send/documents?view=draft Usually in SAML SSO this is done via RelayState parameter but DocuSign is ignoring this parameter. Is there a way to force DocuSign to go to a different page/view after SSO? Thanks. 0 104 R 17 hours ago V volunteerqueenNewcomer asked in eSignature This Document is now complete I created a powerform to distribute to volunteers via a link so that I dont have to email each individual the same form. However, when I click on the link from a personal email to test the form, it says “this document is now complete” without having any of the fillable fields filled in and submitted. How can I fix this? 0 60 V 17 hours ago N NoorNewcomer asked in eSignature Subject: Urgent Assistance Needed: Retrieval of Removed Documents Subject: Urgent Assistance Needed: Retrieval of Removed Documents To Whom It May Concern, I urgently need assistance regarding items that have been removed from DocuSign. These are important contracts, and I need to know how I can retrieve them after their automatic removal. Thank you for your prompt attention to this matter. Best regards, 0 92 N 19 hours ago T TatjanaNewcomer asked in eSignature Adding 2nd signatory Hi! I have a question concerning adding a second signatory to an existing account. I have a standard plan, but according to my settings, I can’t add a new user to the account until I upgrade the plan. How many signatories (signatures) can one have on a Business Pro plan? 0 51 T 19 hours ago J Jeremie LCNewcomer asked in eSignature Is it possible to sign a document at a given time, then edit a secition of the signed document and submit it for final apprval? Hi all, We are using a particular document in which there is an initial section that should be filled and signed by a set of individuals. Following the completion of the work described in this first section, the document must be updated with results and this final document is submitted for closure/final approval. The document template is currently a Word document. When we submit the document to Docusign for the first set of signatures, it will generate the PDF with signatures. Is there a way to have this PDF editatble for the second section (where some results are recorded) and the submitted again for the second set if signatures? Thank you! 0 121 J 20 hours ago I ITMSCoopNewcomer asked in eSignature Multiple emails being sent out Multiple users have had email from Docusign when they haven’t logged in that day. The last case was a user with the initial email as a “Reminder: Complete with Docusign” , followed up with 3 emails to “Complete with Docusign” Other users have reported the same issue 0 612 I 21 hours ago T TrujusticeNewcomer asked in eSignature mobile authentication Hello, should a signature drawn by mobile phone have authentication seal around the name. Has anyone ever run into that situation where no authentication no time stamp / signed by seal was around the signature? 0 142 T 22 hours ago B borkodNewcomer asked in eSignature Access expired link for a document I did not sign Last year, I was sent a link to sign a document. I did not sign the document. The link has since expired. Is there a way to access the original document that I was sent to sign? I’ve tried a few methods already: Link Using the security access code I created a DocuSign account with the same email that I received the link to, but I still don’t see any documents in my inbox / account I’ve also tried opening a support case, but I believe that is for paying customers. I received a log-in error trying to access the support portal. I am wondering if there is a way to access the original document I was sent to sign even though I never did sign it? Any help would be appreciated. Thank you in advance. 0 432 B 23 hours ago X xiyan.liNewcomer asked in eSignature How to edit fields in the "Add recipients". I want to add a field in the “Add recipients” part.How to edit “Add recipients”? For example,I want to add “role” field,It is a list item.it have “admin” add “customer” options. As shown in the figure: Add role field under the Email 0 420 X 1 day ago * 1 * 2 * 3 * 4 * ... * 198 * Page 1 / 198 MOST HELPFUL MEMBERS THIS WEEK * mdemig 7 likes * JohnSantos 5 likes * M Maura.Fahey 4 likes * Manuel.Cherchi 4 likes * Hiroshi.Hosoda 3 likes BADGE WINNERS * Revanhas earned the badge 1st Reply Posted * yayalahas earned the badge 1st Question Posted * Ancy Allanhas earned the badge 1st Reply Posted * MGFhas earned the badge 1st Reply Posted * Itequiahas earned the badge 1st Reply Posted Show All Badges POPULAR TAGS * eSignature * Admin Tools * API * Salesforce * Billing Powered by Gainsight Code of Conduct SIGN UP Already have an account? Login YOU CAN LOGIN OR REGISTER AS EITHER A DOCUSIGN CUSTOMER OR DEVELOPER. IF YOU DON’T ALREADY HAVE A DOCUSIGN CUSTOMER OR DEVELOPER ACCOUNT, YOU CAN CREATE ONE FOR FREE WHEN REGISTERING. Customer Login/Registration Developer Login/Registration DOCUSIGN COMMUNITY YOU CAN LOGIN OR REGISTER AS EITHER A DOCUSIGN CUSTOMER OR DEVELOPER. 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