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NBCUNIVERSAL PRIVACY POLICY
This Privacy Policy explains how NBCUniversal and its affiliates (“ NBCUniversal
Affiliates”) (collectively “ we” or “ us”) collect, use, and share information
from or about you when you use our websites, downloadable applications,
interactive TV applications, voice-activated skills, other digital services,
connected devices such as theme-park devices, and off-line services that link to
this policy, or if you engage in business with us (“ NBCUniversal
Services or Services”).
This Privacy Policy applies to the NBCUniversal Services throughout the world.
Any additional privacy terms that relate to specific NBCUniversal products or
services should be read in conjunction with this Policy.
As one of the world’s leading media and entertainment companies, we offer
NBCUniversal Services through a wide range of businesses and under many
different brands. The data controller of your personal information will be the
NBCUniversal company which provides services to you or does business with you.
You can find out more information about NBCUniversal, including a list of our
NBCUniversal Affiliates, here .
PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE HANDLE YOUR
INFORMATION. BY USING THE SERVICES, YOU ACKNOWLEDGE YOU HAVE READ AND UNDERSTAND
THE PRIVACY POLICY AND THAT WE WILL COLLECT, USE AND SHARE YOUR INFORMATION AS
SET FORTH BELOW.
Expand All
PERSONAL INFORMATION WE COLLECT AND PURPOSES
The tables below explain the categories of information we collect and the
purposes for which we use them. Each NBCUniversal Service’s collection and use
may vary. Please note that we may use any or all of this information to comply
with the law, detect or prevent fraud, for safety and security purposes, and to
defend our legal rights. Further detail about each of the purposes is set out in
the “Additional Information on Purposes” table below.
Information you provide to us:
Categories of personal information we collect
Purposes of use (“Processing Purposes” described in more detail below)
Contact and account registration information
For example: name, email, postal address, telephone number, account user name
and password, business contact information, and any information you may provide
to us at an event or in person.
* Provide the NBCUniversal Services
* Personalize your experience
* Send you NBCUniversal marketing and advertising
* Provide seamless experience across platforms and devices
* Safety and security
* Build and manage business-to-business relationships
* Market and advertise for third parties
Identification information, and demographics, and interests
For example: as permitted by law, date of birth, race*, ethnicity*, gender,
interests, lifestyle information, school and sports information, photos, social
media credentials, including identification information about friends, contacts
or referrals you provide.
* Provide the NBCUniversal Services
* Personalize your experience
* Send you NBCUniversal marketing and advertising
* Provide seamless experience across platforms and devices
* Safety and security
* Market and advertise for third parties
Transactional
For example: credit/debit card details, purchase history, delivery address,
membership information, reservations and other travel related information, meal
preferences, and the personal details of any of your guests
* Provide the NBCUniversal Services
* Personalize your experience
* Send you NBCUniversal marketing and advertising
* Provide seamless experience across platforms and devices
* Safety and security
* Market and advertise for third parties
User-generated content
For example: photos, videos, audio, and other information you may submit to us,
such as comments on our forums.
* Provide the NBCUniversal Services
* Personalize your experience
* Send you NBCUniversal marketing and advertising
* Safety and security
* Market and advertise for third parties
Research and feedback
For example: comments that you send us through online forms and social media
platforms, by email, over the phone, by mail, or in surveys.
* Provide the NBCUniversal Services
* Personalize your experience
Biometric identifiers*
For example: as permitted by law, facial scans or fingerprints we collect at
some of our theme parks, studios, our offices.
* Provide the NBCUniversal Services
* Personalize your experience
* Safety and security
Health Data*
For example: as permitted by law, vaccine or symptom related information
* Provide the NBCUniversal Services
* Safety and security
Audio and video
For example: audio recordings of customer service calls or security video
footage if you visit one of our properties.
* Provide the NBCUniversal Services
* Personalize your experience
* Safety and security
Information we collect automatically from you and/or your device:
Categories of personal information we collect
Purposes of use (“Processing Purposes” described in more detail below)
Device information and identifiers
For example: IP address, cookie IDs, browser type and language, operating
system, platform type, device type, and advertising and app identifiers.
* Provide the NBCUniversal Services
* Personalize your experience
* Provide seamless experience across platforms and devices
* Safety and security
* Send you NBCUniversal marketing and advertising
* Market and advertise for third parties
* Build and manage business-to-business relationships
Connection and Usage (including information collected through cookies)
For example: domain names, browsing activity, scrolling and keystroke activity,
advertisements viewed, forms or fields you complete or partially complete,
search terms, whether you open an email, content you view and duration, quality
of the service and interaction with the content, logs, and other similar
information. If these events occur while you are offline, they may be logged and
uploaded to us when you next connect.
* Provide the NBCUniversal Services
* Personalize your experience
* Provide seamless experience across platforms and devices
* Safety and security
* Send you NBCUniversal marketing and advertising
* Market and advertise for third parties
* Build and manage business-to-business relationships
Geolocation*
For example: city, state and ZIP code associated with your IP address or derived
through Wi-Fi triangulation.
We will ask for your permission before using your precise location from
GPS-based functionality on your mobile devices.
* Provide the NBCUniversal Services
* Personalize your experience
* Provide seamless experience across platforms and devices
* Safety and security
* Send you NBCUniversal marketing and advertising
* Market and advertise for third parties
* Build and manage business-to-business relationships
Information we collect from third parties:
Categories of personal information we collect
Purposes of use (“Processing Purposes” described in more detail below)
Sources of Information
Information from public and commercial sources
For example: demographic including at a household level, contact information,
inferences about your preferences, viewing and other consumption choices,
loyalty program membership, and purchasing data.
* Provide the NBCUniversal Services
* Personalize your experience and make recommendations
* Provide seamless experience across platforms and devices
* Send you NBCUniversal marketing and advertising
* Build and manage business-to-business relationships
* Market and advertise for third parties
* Safety and security
* Advertising providers
* Analytics providers
* Marketers
* Partners (such as for sweepstakes partners)
* Consumer data resellers
* Public records databases
* Related Companies
* Content partners
Social Media Information
For example: if you interact with us through a social media service or log in
using social media credentials, depending on your social media settings, we may
have access to your information from that social network such as your name,
email address, friend list, photo, age, gender, location, birthday, social
networking ID, current city, your comments about our Services, and the
people/sites you follow.
* Provide the NBCUniversal Services
* Personalize your experience
* Send you NBCUniversal marketing and advertising
* Provide seamless experience across platforms and devices
* Safety and security
* Market and advertise for third parties
* Social media networks
* Partners of social media networks
Third Party Partners in Connection with providing the NBCUniversal Services
For example: contact information such as authentication information, account
legitimacy, search requests, log events and device identifiers such as IP
addresses, device IDs or other unique identifiers.
* Provide the NBCUniversal Services
* Personalize your experience
* Provide seamless experience across platforms and devices
* Safety and security
* Send you NBCUniversal marketing and advertising
* Market and advertise for third parties
* Payment Service Providers
* TV or Internet Service Providers
* Media Companies, Streaming Media Device Providers or Retailers
* Mobile Phone Carriers
*Please note: this information is considered “sensitive” under certain laws, and
we process this information in accordance with applicable legal requirements.
Additional information that we collect for business-to-business relationships
only
Categories of personal information we collect
Purposes of use (“Processing Purposes” described in more detail below)
Source of Information
Business contact information
For example: company name, your name, email address, and job.
* Build and manage business-to-business relationships
* You
* Your company
* Trade associations
* Social media
* Business data resellers
Transactional information
For example: bank details of suppliers, credit/debit card details, purchase
history, delivery address.
* Build and manage business-to-business relationships
* You
* Publicly available sources
Demographics
For example (as permitted by law): ethnicity (minority owned businesses), gender
(women-owned businesses)
* Build and manage business-to-business relationships
* You
* Your company
Due diligence information
For example: contact information, nationality (as permitted by law), job title,
age, date of birth, gender, country of residence, employment and education
information, public, religious, political or trade union role (each as permitted
by laws), personal and professional affiliations, connections to criminal
activities or offences related to money laundering.
* Compliance and risk management activities for business-to-business
relationships
* Build and manage business-to-business relationships
* You or your company’s responses to our due diligence questions
* Third party risk, compliance screening and data validation tools and
databases, such as those provided by LexisNexis Risk Solutions. Click here
for more information.
Events Information
For example: travel information including passport and visa, meal preferences
and restrictions, payment details, and guest’s details.
* Build and manage business-to-business relationships
* You
* Your company
Social Media and Lifestyle Information
For example: if you interact with us on social media or other platforms as an
influencer or an athlete, we may have access to your name, photos, age, gender,
location, birthday, social networking ID, current city, interests, lifestyle
information, list of followers, engagement with your posts, school and sports
information.
* Build and manage business-to-business relationships
* You
* Your company
* Your representative
* Your sponsor and other partners, such as marketplaces
* Social media networks
Additional information on purposes of use
Provide the NBCUniversal Services, for example:
* responding to your requests or inquiries, including technical support
* fulfilling orders you have placed
* sending you service-related communications
* authenticating you or verifying your identity
* providing ticketing, payment services, mapping guidance, and offers
* displaying content you generate, such as video and comments
* carrying out research and analytics for uses including improving our Services
and developing new ones
* processing your information for promotional campaigns such as sweepstakes and
contests, and for surveys, online and offline panels and focus groups
Personalize your experience, for example:
* providing you with customized product experience, including personalized
newsletters, viewing and other content recommendations from NBCUniversal, our
partners and other organizations
* creating and updating profiles and audience segments that can be used for
analytics, interested-based advertising and marketing on the NBCUniversal
Services, television, third party services and platforms, mobile apps and/or
websites, connected devices and offline
* using inferences about your preferences and interests for any and all of the
above purposes
Send you NBCUniversal marketing and advertising:
* sending you customized newsletters, surveys and information about products,
services and promotions offered by NBCUniversal (with your consent where
required) based on your activities and interests including at a household
level
* providing you with NBCUniversal advertising, including targeted advertising,
based on your activities and interests including at a household level
Provide a seamless experience across platforms and devices, for example:
* identifying you when you log into the NBCUniversal Service on multiple
devices or web browsers to provide continuity and to match your interests
across devices for the purposes of analytics, advertising, reporting and to
improve the Services
* identifying you if your devices have attributes suggesting that they may be
used by the same individual or household for purposes of analytics,
advertising, reporting and to improve the Services
Build and manage business-to-business relationships, for example:
* pursuing potential business opportunities, including identifying and
contacting the correct person within the company
* sending communications for business purposes
* managing customer, supplier and other business relationships
* sending event invitations, marketing emails and campaigns, and tracking the
effectiveness of such communications
* issuing or paying invoices, and fulfilling contractual commitments
* providing business contacts with access to our systems, and managing that
access
* communicating with you as an influencer about a shared social media campaign,
and associated analytics
Market and advertise for third parties, for example:
* send you newsletters, promotional emails, surveys and information about
products, services and promotions offered by our partners and other
organizations with which we work
* customize content that our third-party partners deliver on the Services
(e.g., targeted third-party advertising)
* create and update inferences about you and audience segments that can be used
for interested-based advertising and marketing on the Services, third party
services and platforms, and mobile apps
* create profiles about you, including adding and combining information we
obtain from third parties and matching your interests across devices, which
may be used for third-party marketing and advertising, including targeted
advertising, on the NBCUniversal Services, television, third party services
and platforms, mobile apps and/or websites, connected devices and offline
Compliance and risk management activities for business-to-business
relationships, for example:
* compliance with laws and regulations
* managing third party and other risks to our business
* protecting the reputation of our businesses
* following the principles of ethical business conduct set out in our Code of
Conduct
Safety and security purposes, for example:
* protecting the safety and security of users and visitors to the NBCUniversal
Services
* protecting our digital and physical properties
* detecting and preventing other activities that may be illegal or in violation
of our Terms of Service for that respective NBCUniversal Service
* protecting against threats to our talent, leadership, workforce and
organization
We may combine all the information we collect from or receive about you for the
outlined purposes. We may aggregate or deidentify your information and may use,
share, rent or sell aggregated or deidentified information for any purpose, and
such information is not subject to this Privacy Policy.
WHEN WE SHARE YOUR INFORMATION
We may disclose your information to:
* Related Companies: NBCUniversal Affiliates, such as Sky, as well as our
parent company Comcast Corporation and its affiliate, Comcast Cable, to help
better tailor services, products, marketing, and advertising to you and to
other existing and potential customers. We may share identification and
demographics, device information and identifiers, and research and feedback
for purposes such as improving and tailoring services. In addition business
information may be shared for business operational purposes.
* Advertisers, Advertising Networks, and Other Third Parties: We may disclose
information about how you use the NBCUniversal Services and interact with
content or ads to better tailor services, products, marketing and advertising
on our Services and on third-party platforms. To enable these purposes, we
may share certain demographics and interest information, user-generated
content, device information and identifiers, connection and usage data,
geolocation data, public and commercial information, and social media
information. These third parties may use their own tracking technologies to
collect or request information about you, please see our Cookie Notice for
details.
* Partners: We may disclose your information to certain third party partners.
Depending on the partnership, we may disclose certain information including
contact information (at your direction), identification and demographic and
interest information, transactional information, user-generated content that
you provide, research and feedback, device information and identifiers,
connection and usage information, public and commercial information, and
social media information. Partners may use your information pursuant to their
own policies.
* For instance, when you direct us to disclose your personal information to
another company to fulfill your request, such as:
* If you enter a contest or sweepstakes sponsored by a third party, we may
disclose the information you provide for that entry with the sponsor.
* When using GolfNow’s sites and services, we will provide your information
to golf clubs to enable you to book reservations or access on-site
amenities. When using SportsEngine, your information may be shared with
the coaches and sports teams you join.
* When you book travel packages with us that include goods or services
provided by third-party partners, such as airlines, ground transportation
providers, third-party hotels, and travel insurance providers.
* For service authentication.
* If you make a purchase for a third-party product in one of our online
shops, we may disclose the information you provide to allow for the
fulfillment of that order.
* Social Networks: We may disclose your information to social media platforms
for example, if you click on a Facebook “like” button on an NBCUniversal
Service, the “like” may appear on your Facebook account. Or you may choose to
provide information directly on these platforms using sharing plug-ins. To
control this sharing of information, please review and adjust your privacy
settings for the relevant social network. Depending on your privacy settings
and actions on such network, we may disclose contact information,
identification and demographic and interest information, user-generated
content, device information and identifiers, connection and usage data, and
social media information. Please be aware that Facebook Ireland is a Joint
Controller of the Joint Processing (as set out here). Further information
(including about the lawful basis relied upon by Facebook Ireland and how you
may exercise your data subject rights) can be found in Facebook Ireland's
Data Policy here. We have contracted with Facebook Ireland to determine our
respective responsibilities for compliance with GDPR with regard to the Joint
Processing.
* Service Providers: We engage vendors to perform business purposes on our
behalf and provide information to them to enable them to provide us with such
business purposes, including research and analytics, hosting, transaction and
payment processing, promotion administration, fraud prevention, identity
management, acquisition and other services. Service providers may use such
information for their operational purposes in order to provide their services
to us.
* Research and Measurement Companies: We provide information about content
you view on the NBCUniversal Services with video measurement services such
as Nielsen TV Ratings, as well as other analytics providers. See Your
Rights and Your Choices sections for more information.
* Search Engines: Depending on the NBCUniversal Service, you may be able to
engage with other members of the Service or the public. This may make the
name and photo associated with your profile and any comments or
user-generated content you provide visible to other members of that Service
or the general public. If the information is available to the general public,
it may also be searchable by search engines.
* Law Enforcement, Regulators, Anti-fraud Coalitions and other groups: We
disclose any of the categories of information we collect, as appropriate,
with these third parties in order to: protect and enforce the legal rights,
privacy, and safety of ourselves and our visitors; protect against possible
fraud or other illegal activity; respond to requests from government and
other authorities; and otherwise comply with legal process.
Other Sharing
We may provide connection and usage information about you along with a hashed or
masked identifier (contact information), with third parties such as partners and
social networks to inform the offers we send you and for advertising measurement
or analytics. With your appropriate consent when required, and consistent with
applicable law, we may disclose your video viewing behavior with third parties
including service providers, advertising companies, analytic partners, and
social media sites.
Sale or transfer of all or part of our business or assets
In the event that NBCUniversal or any NBCUniversal Affiliate is involved in a
merger, acquisition, transfer of control, bankruptcy, reorganization or sale of
assets, we may sell or transfer the information described in this Privacy Policy
as part of that transaction or diligence associated with or in contemplation of
such matters.
LEGAL BASIS FOR USE OF YOUR INFORMATION
The laws of some jurisdictions, such as the European Union the UK, or Brazil,
require companies to tell you about the legal basis for using, sharing, or
disclosing your information. To the extent those laws apply, we may rely on the
following legal bases:
* Performance of a contract: where use of your information is necessary to
provide you with NBCUniversal Services under a contract, for example the
relevant Terms of Service.
* Legitimate interest: where use of your information is necessary for our or
others legitimate interests and where the use is not outweighed by your
rights and interests. Below are some examples of such interests:
* providing NBCUniversal Services
* improving our Services and developing new ones
* recognizing and better understanding our users, including across platforms
* conducting security and fraud prevention activities
* marketing and promoting our content and services
* building and managing business-to-business relationships
* conducting compliance and risk management activities
* providing and managing access to our systems
* Legal obligation: where use of your information is necessary to comply with
laws and regulations such as those relating to anti-bribery and corruption
and anti-money-laundering, complying with requests from government bodies or
courts, or responding to litigation.
* With consent: we may ask for your consent to process your information in a
certain way. Where we rely on this basis, you have the right to withdraw
your consent at any time – please see the Your Rights and Your
Choices sections below to do this.
CHILDREN
Most of the NBCUniversal Services are intended for users over the age of 18.
Information about the practices of NBCUniversal Services directed to children
under the age of 13 in the United States or 16 in the European Union or where we
have actual knowledge a child is under such ages can be found in our Children's
Privacy Policy. If you are a parent or guardian and believe your child under 13
in the United States or under 16 in the European Union has provided us with
personal information without consent, please contact us at privacy@nbcuni.com.
YOUR RIGHTS
Depending on where you live, you may have certain rights with respect to your
information. You have the right not to be discriminated against (as provided for
in applicable law) for exercising your rights under some local laws such as in
California.
For example, under local laws, including in the European Union, you may be able
to ask us to:
* provide access to certain information we hold about you, in some cases in a
portable format, if technically feasible
* update or correct your information
* delete certain information
* restrict the use of your information
We will respond within the time period prescribed by applicable law. Please note
that many of the above rights are subject to exceptions and limitations.
Some NBCUniversal Services can only be provided if we have your information,
therefore deletion of your information will result in termination of such
Services.
We will take reasonable steps to verify your identity, including authenticating
you through the email address. We may require further documentation such as a
password and user ID before granting access to your information.
California, Colorado, Connecticut, Utah, and Virginia residents with rights
under local law may click here and in California, Colorado, and Connecticut
their authorized agents may click here for access, correction or deletion
requests. Alternatively, California and Colorado residents or their authorized
agents may call 1-800-447-0663 to make these requests. California residents may
view annual California consumer request metrics here.
U.S. residents who wish to learn more about access, correction or deletion
requests may click here. If you are a California resident business contact and
want to make a request, please click here
If you are based outside the U.S. and would like to exercise any individual
right, please fill out this online form and for business partners who would like
to exercise any individual right, please click here.
Your rights and our responses will vary based on your state or country of
residency. Please note that you may be located in a jurisdiction where we are
not obligated, or are unable, to fulfill a request. In such a case, your
request may not be fulfilled. If you have any unresolved concerns, you may have
the right to complain to your data protection authority.
Colorado, Connecticut, and Virginia residents may appeal the denial of a request
here. We will respond within the legally required time period, including a
written explanation of the results of your appeal.
Where NBCUniversal acts as a service provider for third-party organizations,
such as sports leagues and clubs, please contact your organizations directly to
exercise any applicable individual’s rights.
“Privacy Choices”: Do Not Sell or Share or Process My Personal Information for
Targeted Advertising (California, Colorado, Connecticut, Utah, and Virginia
Residents only)
* California, Colorado, Connecticut, Utah, and Virginia residents may opt out
of the “sale” of their personal information. Such residents may also opt out
of the sharing or processing of their personal information for targeted
advertising.
* We provide third parties such as advertisers and advertising networks
(including social media networks) information including identification and
demographics; device information and identifiers, such as IP address, and
unique advertising identifiers and cookies; connection and usage
information, such as browsing history or app usage; hashed identifiers
[contact information], geolocation information, such as city; and inference
data in order to enable marketing to you and delivery of targeted
advertising on the NBCUniversal Services or other sites. Advertising,
including targeted advertising, enables NBCUniversal to provide you certain
content for free and provide relevant offers to you. The disclosure of
such personal information listed above to these third parties to assist us
in providing these services may be considered a “sale” of personal
information under applicable law and is sharing of personal information and
the processing of personal information for targeted advertising purposes.
If you or (in certain states where required by law) your authorized agent would
like to opt out of NBCUniversal’s use or disclosure of your information for such
purposes (to the extent this is considered a sale, share, or targeted
advertising), you may do so in the footer or settings menu of the brand with
which you engage by selecting “Your Privacy Choices” link.
You may still receive advertising, including personalized ads based on
NBCUniversal data on the Services. On some of our websites and applications
when you click the “Your Privacy Choices” link in the website footer or in the
application settings menu, you will be shown a tool that allows you to opt out
of the online “sales” and sharing/processing of personal information for
targeted ads on the website and application. Please note, if you use different
browsers, devices, or services you will need to make your elections separately.
In some cases, you may also be presented with form field to complete, in those
cases we ask for your email address or other information so we may add it to an
appropriate suppression list. In other cases, you will be directed to this page
where we provide additional information and options for you to learn more about
your choices and how to opt out from interest-based advertising more broadly.
Please note, if we do not detect that you are in California, Colorado,
Connecticut, Utah or Virginia, the opt out of sale or sharing/processing for
targeted advertising data choices will not apply even if you take the actions
described above.
Please note that if you have a legally recognized browser-based opt out
preference signal turned on via your device browser (such as Global Privacy
Control), we recognize such preference in accordance and to the extent required
by applicable law.
Sensitive Data
We may use certain sensitive personal information as allowable by law for
purposes including analytics and to enable marketing to you and the delivery of
targeted advertising on the NBCUniversal Services or other sites, such
displaying an ad relevant to your precise location data.
* You can change your precise geolocation permissions for our mobile apps in
your mobile device settings.
Incentive Programs (California Residents Only)
The Services may offer opportunities to receive certain services or benefits
such as discounts or free or extended services (such as bonus streaming time or
additional videos), which may require the provision of personal information.
Such opportunities could be considered a financial incentive under applicable
law (each, an “Incentive Program”). When you participate in an Incentive
Program, you agree to the terms of that Incentive Program, and may revoke your
participation depending on the Incentive Program (e.g., by opting out of emails
or terminating a streaming service). To the extent we can determine the value of
your information, we consider the value of providing you with a more
personalized experience as well as the expenses we incur in providing Incentive
Programs that are reasonably related to the costs associated with offering the
Incentives.
Third Parties List – Shine the Light (California Residents only)
California residents can also request a list of all the third parties to which
we have disclosed certain personal information (as defined by California’s Shine
the Light law) during the preceding year for those third parties’ direct
marketing purposes. California residents may contact us at 30 Rockefeller Plaza,
New York, NY 10112, US, NBCUniversal Legal Department Attn: Chief Privacy
Officer. In the body of your request, you must include: “California Shine the
Light Request”, your name, a current California address including, street
address, city, state, and zip code, as well as sufficient information for us to
determine if the law applies to you. You will need to attest to the fact that
you are a California resident. We will not accept requests by telephone, email,
or facsimile, and we are not responsible for notices that are not labeled or
sent properly, or that do not have complete information.
Nevada Residents
NBCUniversal does not engage in the following activity, however Nevada law
requires us to post the following: certain Nevada consumers may opt out of the
sale of “covered information” for monetary consideration to a person for that
person to license or sell such information. “Covered information” includes first
and last name, address, email address, phone number, Social Security Number, or
an identifier that allows a specific person to be contacted either physically or
online.
If you are a Nevada resident who has purchased goods or services from
NBCUniversal, you may submit a request to opt out of any potential future sales
under Nevada law by filling out this form. We will maintain your request in the
event our practices change.
Notice to Customers of Universal Studios Japan
For customers of Universal Studios Japan, NBCUniversal and Universal Studios
Japan may use your personal information jointly as follows:
* The information set forth in Section 1 of this Privacy Policy, Personal
Information We Collect and Purposes;
* The scope of entities who will use the personal information are set forth in
Section 2 of this Privacy Policy, When We Share Your Information;
For questions, requests, or complaints related to the jointly-used personal
information, you may contact USJ, LLC, who is responsible for the management of
the jointly used personal information, at privacy@usj.co.jp.
For customers of Universal Studios Japan who have questions or complaints
related to Universal Studios Japan’s privacy practices, you may contact
Universal Studios Japan directly by emailing privacy@usj.co.jp,or calling
0570-20-0606, or writing to 2-1-33 Sakurajima, Konohana-ku, Osaka 554-0031
Japan, USJ LLC. For issues related to Club Universal please visit the Club
Universal Inquiry page.
YOUR CHOICES
Cookies and Similar Technologies
We and our service providers, advertisers, and other third parties use cookies
and similar technologies (e.g., HTTP cookies, HTML 5, flash local storage
cookies, web beacons, GIFs, embedded scripts, ETags/cache browsers, hashed
identifiers and software development kits) to recognize you on, off, and across
NBCUniversal Services and your devices. For more information about the use of
cookies and similar technologies on the NBCUniversal Services (including your
opt-out choices) please see our Cookie Notice.
Mobile App and Connected Devices
Depending on the device you use, you may be able to manage your advertising and
location preferences through your device settings and as outlined in our Cookie
Notice. Many operating systems provide their own instructions on how to prevent
the delivery of tailored in-application advertisements. We do not control how
the applicable platform operator allows you to manage personalized
in-application advertisements. You should review your device manufacturer’s
support materials and/or the device settings for the respective operating
systems for more detail on how to manage such preferences.
You can stop all collection of information by a mobile app by uninstalling the
app.
Opt-out of Video Measurement Research by Nielsen
NBCUniversal video services may feature Nielsen proprietary measurement software
that will allow you to contribute to market research, like Nielsen’s TV Ratings.
To learn more about Nielsen digital measurement products and your choices in
regard to them, including in mobile apps and connected devices, please visit
http://www.nielsen.com/digitalprivacy for more information.
Third-Party Online Services
NBCUniversal Services may be provided through and/or utilize features (such as
voice controls) of third party platforms or contain links to third party
services. These other platforms (such as gaming systems, smart TVs, mobile
devices, and set top boxes) and sites (even if co-branded as NBCUniversal) may
collect information about you and use this information in accordance with their
own privacy policies and terms of service. We do not control those third
parties’ policies or practices. Where NBCUniversal collects personal information
on a co-branded website or service, we will provide a link to our privacy policy
as appropriate. In some circumstances, NBCUniversal may host some websites on
behalf of others and those entities may place or permit the placement of cookies
and other tracking technology. NBCUniversal is not responsible for these
tracking practices.
HOW WE PROTECT YOUR INFORMATION
We maintain organizational, technical, and physical safeguards to help protect
the information we collect and use. These safeguards vary depending upon a
variety of factors including the sensitivity of the information we collect and
use. Despite all reasonable practices, no security method is infallible.
HOW LONG WE KEEP YOUR INFORMATION
We will keep your information only for as long as it is necessary to fulfill the
purposes described above, unless a longer retention is required or permitted by
law. In determining how long to retain information, we consider the amount,
nature and sensitivity of the information, the potential risk of harm from
unauthorized use or disclosure of the information, the purposes for which we
process the information, applicable legal requirements, and our legitimate
interests. The purposes for which we process information (as well as the other
factors listed above) may dictate different retention periods for the same types
of information. For example, we retain your email address as an authentication
credential (where applicable) as long as you have an account with us and an
additional period of time after that for our legitimate interests and for our
fraud and legal compliance purposes. If you opt out of email marketing, we
maintain your email on our suppression list for an extended time to comply with
your request.
We may delete or de-identify your information sooner if we receive a verifiable
deletion request, subject to exemptions under applicable law. The retention
period that applies to your information may vary depending on the NBCUniversal
Services you use and how you interact with them. Some NBCUniversal Services may
provide additional details on their data retention practices, so we encourage
you to consult their website and/or FAQs. In addition, in the event you have an
account that holds credits, point balances or other entitlements, we may
continue to hold the account to allow you to obtain the benefit in accordance
with the relevant terms and conditions.
INTERNATIONAL TRANSFERS
NBCUniversal is a global company and has its headquarters in the United States.
We may transfer your information to Related Companies, service providers, and
other third parties located outside of your country of residence, including in
the United States. This is necessary to provide our Services and for the
purposes outlined in this Privacy Policy. Data privacy laws vary from country
to country and may not be equivalent to, or as protective as, the laws in your
home country. We take steps to ensure that reasonable safeguards are in place
with aim to ensure an appropriate level of protection for your information, in
accordance with applicable law. These measures include data transfer agreements.
By providing us with your information, you acknowledge any such transfer,
storage or use.
UPDATES TO OUR PRIVACY POLICY
We reserve the right to amend this Privacy Policy at any time to reflect changes
to our practices or the law. We will make the revised Privacy Policy accessible
through the NBCUniversal Services. Please check the NBCUniversal Services
periodically for updates.
The date at the top of the Privacy Policy tells you when it was last updated. If
we make material changes to the way we collect or use your information, you will
be provided with appropriate notice, including by, but not limited to, posting
the updated Privacy Policy on this website, and providing notice in accordance
with legal requirements. Any changes to this Privacy Policy will become
effective when the revised Privacy Policy is posted. By continuing to use the
NBCUniversal Services following any changes to this Privacy Policy, you
acknowledge you have read and understand the updated Privacy Policy, and you
understand that we will collect, use, and share information as stated therein.
CONTACT US
For any questions or complaints about this Privacy Policy or our privacy
practices, please contact us here. You can also contact us at 30 Rockefeller
Plaza, New York, NY 10112, USA, NBCUniversal Legal Department Attn: Chief
Privacy Officer.
The UK Representative of our US-based NBCUniversal Affiliates is NBCUniversal
International Limited, 1 Central St Giles, St Giles High Street, London WC2H
8NU, United Kingdom.
The EU Representative of our US-based NBCUniversal Affiliates is Universal
Studios International B.V., Moermanskkade 421, 1013 BC Amsterdam, The
Netherlands.
Germany: If you are using NBCUniversal Services provided by Universal Pictures
Germany GmbH or Universal Pictures International Germany GmbH, you can contact
our German Data Protection Officer.
You can contact the German Data Protection Officer, the UK Representative or the
EU Representative by emailing privacy@nbcuni.com and stating which of the above
you would like to contact.
CANDIDATE PRIVACY POLICY
To find out more about the information we collect during our recruitment
process, please see our Candidate Privacy Policy. We have separate privacy
policies for workforce data.
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