www.canada.ca Open in urlscan Pro
2600:1400:d:496::fe9  Public Scan

URL: https://www.canada.ca/en/immigration-refugees-citizenship/services/application/account.html
Submission: On July 19 via manual from GH — Scanned from CA

Form analysis 2 forms found in the DOM

Name: cse-search-boxGET /en/services/immigration-citizenship/search.html

<form action="/en/services/immigration-citizenship/search.html" method="get" name="cse-search-box" role="search">
  <div class="form-group wb-srch-qry">
    <label for="wb-srch-q" class="wb-inv">Search Canada.ca</label>
    <input id="wb-srch-q" list="wb-srch-q-ac" class="wb-srch-q form-control" name="q" type="search" value="" size="34" maxlength="170" placeholder="Search IRCC">
    <datalist id="wb-srch-q-ac">
    </datalist>
  </div>
  <div class="form-group submit">
    <button type="submit" id="wb-srch-sub" class="btn btn-primary btn-small" name="wb-srch-sub"><span class="glyphicon-search glyphicon"></span><span class="wb-inv">Search</span></button>
  </div>
</form>

POST /gc/services/generateemail

<form id="gc-pg-hlpfl-frm" action="/gc/services/generateemail" method="post" autocomplete="off" class="provisional wb-postback wb-init wb-postback-inited"
  data-wb-postback="{&quot;success&quot;:&quot;.gc-pg-hlpfl-thnk&quot;,&quot;content&quot;:&quot;#gc-pg-hlpfl-frm&quot;}">
  <input type="hidden" name="institutionopt" value="IRCC">
  <input type="hidden" name="themeopt" value="Immigration">
  <input type="hidden" name="sectionopt" value="Account">
  <input type="hidden" name="pageTitle" value="Sign in to your IRCC secure account">
  <input type="hidden" name="emailTemplate" value="servcan/gc-pagesuccessen">
  <div class="gc-pg-hlpfl-btn">
    <div class="row row-no-gutters">
      <div class="col-xs-12 col-sm-7 mrgn-tp-sm">
        <h2 class="mrgn-tp-sm h5">Did you find what you were looking for?</h2>
      </div>
      <div class="col-xs-8 col-sm-5 text-right">
        <button type="submit" name="helpful" value="Yes" class="btn btn-primary" data-gc-analytics-wtph="">Yes</button>
        <button type="button" class="btn btn-primary mrgn-lft-sm nojs-hide" data-wb-doaction="[									{&quot;action&quot;:&quot;removeClass&quot;,&quot;source&quot;:&quot;.gc-pg-hlpfl-no&quot;,&quot;class&quot;:&quot;nojs-show&quot;},
									{&quot;action&quot;:&quot;addClass&quot;,&quot;source&quot;:&quot;.gc-pg-hlpfl-btn&quot;,&quot;class&quot;:&quot;hide&quot;}
								]" data-gc-analytics-wtph-no="">No</button>
      </div>
    </div>
  </div>
  <p class="h3 hidden nojs-show">If not, tell us why:</p>
  <div class="gc-pg-hlpfl-no nojs-show">
    <fieldset>
      <legend class="h4 mrgn-tp-0 mrgn-bttm-md">What was wrong?</legend>
      <div class="radio">
        <label for="problem1">
          <input name="problem" id="problem1" type="radio" value="I can't find the information" data-gc-analytics-wtph-value="I can't find the information-Je ne peux pas trouver l'information" data-gc-analytics-collect="notPrivate">I can't
          <strong>find</strong> the information </label>
      </div>
      <div class="radio">
        <label for="problem2">
          <input name="problem" id="problem2" type="radio" value="The information is hard to understand" data-gc-analytics-wtph-value="The information is hard to understand-L'information est difficile à comprendre"
            data-gc-analytics-collect="notPrivate"> The information is hard to <strong>understand</strong>
        </label>
      </div>
      <div class="radio">
        <label for="problem3">
          <input name="problem" id="problem3" type="radio" value="There was an error / something didn't work" data-gc-analytics-wtph-value="There was an error or something didn't work-Il y avait une erreur ou quelque chose ne fonctionnait pas"
            data-gc-analytics-collect="notPrivate"> There was an error or something <strong>didn't work</strong>
        </label>
      </div>
      <div class="radio">
        <label for="problem4">
          <input name="problem" id="problem4" type="radio" value="Other reason" data-gc-analytics-wtph-value="Other reason-Autre raison" data-gc-analytics-collect="notPrivate"> Other reason </label>
      </div>
    </fieldset>
    <label for="problem6" class="mrgn-bttm-0">Please provide more details</label>
    <p class="small">
      <strong>You will not receive a reply. Telephone numbers and email addresses will be removed.</strong>
      <br><span class="small">Maximum 300 characters</span>
    </p>
    <textarea id="problem6" name="details" class="full-width" maxlength="300"></textarea>
    <button type="submit" name="helpful" value="No" class="btn btn-primary mrgn-tp-md mrgn-bttm-sm" data-gc-analytics-wtph-submit="">Submit</button>
  </div>
  <input type="hidden" name="problem" value="">
</form>

Text Content

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YOU ARE HERE:

 1. Canada.ca
 2. Immigration and citizenship
 3. My application


SIGN IN TO YOUR IRCC SECURE ACCOUNT

For supported applications, you can use this account to

 * start an application
 * submit and pay for your application
 * get messages related to your application
 * check the status of your application
 * update your information

Not every application type is available in the IRCC secure account. To find out
if you can use this account, check the instructions for your application.


CHECKING YOUR APPLICATION STATUS IN IRCC SECURE ACCOUNT

For supported applications, you can check the status of your application using
this IRCC secure account.

Find out if you can check your application status in this account(opens in a new
tab) 


IF YOU HAVEN’T HEARD FROM US YET

We won’t update you on your application until we review it and confirm it’s
complete.

 * If your application is complete(opens in a new tab) , we’ll update you on our
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 * You can view our updates by clicking “Check status and messages” under the
   “View the applications you submitted” section.

If your application is incomplete, we’ll contact you to ask for the missing
information or documents.


IF YOU APPLIED ON PAPER

You may be able get online updates on your application by linking it to the
account(opens in a new tab) .


FOR MORE INFORMATION

You can

 * learn how to track your application’s progress(opens in a new tab) 
 * check the processing time for your application(opens in a new tab) 

Delays with the status of your medical exam results

If we asked you for a medical exam after you applied

You may not see the status of your results updated right away.

 * Your results usually show up in your account within 30 days of the date you
   booked your exam.
 * It may take longer (for example, if we need more information from you).

If you got your medical exam before you applied (upfront medical exam)

You may not see the status of your results updated in your account until we
finish processing your immigration application. We need time to

 * process your application
 * link the results to your application

Check the application processing time.

If we ask or if a panel physician asks you for additional medical information,
tests or treatment

To avoid more delays, you must

 * go back to see the physician
 * complete the requirement before we can assess your medical exam

Don’t complete a new medical exam unless we instruct you to do so.

Your panel physician can explain how long it will take to complete additional
testing or treatment.







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 * See all questions about this topic

If you’re still having technical problems, let us know by completing our
web form.

 * under Enquiry, choose Technical difficulties in the drop-down menu
 * upload screenshots from your account that show us
   * the page where you’re having problems
   * the error message(s) you get

If you need to upload a number of images, find out how to combine them into
1 document.

We’ll try to get back to you within 10 business days. Please don’t send your
question more than once. It could delay our response.


DID YOU FIND WHAT YOU WERE LOOKING FOR?

Yes No

If not, tell us why:

What was wrong?
I can't find the information
The information is hard to understand
There was an error or something didn't work
Other reason
Please provide more details

You will not receive a reply. Telephone numbers and email addresses will be
removed.
Maximum 300 characters

Submit

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Date modified: 2023-05-31





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