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CONVENIENCE STORE NEWS: INDUSTRY NEWS, RESEARCH & EVENTS

Diversity & Inclusion


VIDEO: HOW TRAVELCENTERS OF AMERICA IS ADDRESSING THE UNIQUE NEEDS OF WOMEN
PROFESSIONAL DRIVERS

CEO Debi Boffa discusses the company's efforts to improve safety and the overall
customer experience for this growing group.
Corporate & Store Operations


NACS SHOW REWIND: FUELING CUSTOMERS' EXPECTATIONS FROM THE PUMP TO THE STORE

Fifty percent of consumers will likely switch fuel stations if a competitor
offers a significantly enhanced customer experience.
Foodservice


PHOTO GALLERY: THE SPINX CO. OPENS DOORS TO NEW CONCEPT STORE

The Spinx Market & Eatery offers an elevated shopping experience that features
local food and beverage partnerships.
Tobacco


JOINT OPERATION CRACKDOWN NETS $76M IN ILLEGAL E-CIGARETTES

The imported tobacco products were allegedly misdeclared as unrelated items to
evade duties and detection.
Corporate & Store Operations


EG AMERICA REWARDS STORE EMPLOYEE IN GUEST EXPERIENCE SWEEPSTAKES

Jillian Mayer will receive $40,000 for her team's commitment to customer
service.



2024 FOODSERVICE STUDY

Cautiously optimistic, convenience store operators are banking on long-term
investments in prepared food and dispensed beverages.

Explore Now




THE STATE OF THE SMALL OPERATOR: OVERCOMING OBSTACLES

Convenience Store News’ fifth-annual special report finds the convenience store
industry’s small operators are the very picture of perseverance. 
View Report



 * THE HEALTH OF CBD
   
   Increasing awareness and appeal could improve the category's wellbeing.


 * PROMOTION INEQUITY STALLS NARROWING OF GENDER PAY GAP
   
   A "broken rung" on the corporate ladder hinders progress at higher levels, a
   new report reveals.


 * RETAILERS ARE OPTIMISTIC NEW OPEN BANKING RULES COULD ALLEVIATE SWIPE FEE
   ISSUE
   
   The Personal Financial Data Rights Rule would require banks to freely share
   data on bank accounts, credit cards and other financial products.


 * TRAVELCENTERS OF AMERICA GENERAL MANAGER RECOGNIZED FOR EFFORTS TO FIGHT
   HUMAN TRAFFICKING
   
   Charles Bernsen is one of 18,000 TA employees who receive training annually
   on recognizing trafficking situations.


 * CASEY'S SECURES IOWA ARENA NAMING RIGHTS
   
   The Iowa Events Center will be named Casey's Center, effective July 1, 2025.
 * Sponsored
   
   
   LEVERAGING LOYALTY TO DRIVE HOLIDAY TRAFFIC FOR C-STORES
   
   Wednesday, November 13, 2024 at 2 PM ET


 * INDUSTRY ROUNDUP: THE TOP 10 MOST-READ STORIES OF SEPTEMBER 2024
   
   Alimentation Couche-Tard's bid for Seven & i Holdings drew the most attention
   overall.


 * C-STORES GET CREATIVE TO GROW GENERAL MERCHANDISE SALES
   
   7-Eleven's 7Collection is an example of an out-of-the-box approach to the
   category.


 * AAFES LAUNCHES 'BLING'-FOCUSED SWEEPSTAKES
   
   Nine lucky shoppers will win a piece of fine jewelry or high-end watch from a
   prize pool valued at nearly $8,500.


 * FOOD RETAILERS & MANUFACTURERS TO BOOST PRIVATE BRAND INVESTMENTS
   
   Growth areas include premium, health and wellbeing, and products boasting
   simple and clean ingredients.


 * WAWA SETS OPENING DAY FOR FIRST GEORGIA STORE
   
   The convenience retailer plans to build and open more than 26 stores in the
   Peach State over the next five to eight years.


CONVENIENCE STORE NEWS INDUSTRY REPORT 2024: A TRYING YEAR

Inflation, higher operating costs and lower fuel prices took their toll in
2023. 

See the Research



THE TOP 100 CONVENIENCE STORE CHAINS OF 2024

Settling from the impact of three big deals in 2023, this year's rankings look a
little different.

View the Rankings



VIDEO: HOW INCLUSION & DIVERSITY FACTOR INTO LOVE'S AWARD-WINNING CULTURE

Jenny Love Meyer discusses the travel stop operator's I&D efforts within the
organization and extending out into the community.



 * FOODSERVICE
   
    * Recognizing the Best New Products of 2024
    * Putting Foodservice in Front
    * Record Number of Attendees Gather at the 2024 NACS Show
    * Hot Take Crave Away Sandwiches


 * TECHNOLOGY
   
    * Retailers Access Operations Toolbox to Improve Store-Level Execution
    * Trading Tech Secrets
    * C-store Operators Champion Technology Buy-In at All Levels
    * Grabango Closes Up Shop


 * TOBACCO
   
    * JT Group Completes Deal for Vector Group
    * British American Tobacco Steps Up Efforts to Support a Smokeless World
    * New Food & Beverage Products Stand Out at the 2024 NACS Show
    * Tackling Tobacco: September 2024 Legislative & Regulatory Roundup


 * SPECIAL FEATURES
   
    * Convenience Store News Weekend Digest: October 20, 2024
    * PODCAST: How TravelCenters of America Is Addressing the Unique Needs of
      Women Professional Drivers
    * POV: Maximize Marketing Along the Customer Journey
      Sponsored
    * Convenience Store News Weekend Digest: October 13, 2024

 * Editor's Note
   
    * 9/26/2024
      
      
      PEOPLE FIRST
      
      Couche-Tard's emphasis on culture should be emulated throughout the
      industry.
      Linda Lisanti
      
    * 8/20/2024
      
      
      RECORDS ARE MADE TO BE BROKEN
      
      The 2024 Top Women in Convenience class achieves two milestones.
      Linda Lisanti
      

 * TechWatch
   
    * 10/17/2024
      
      
      TRADING TECH SECRETS
      
      The 2024 Convenience Store News Technology Leadership Roundtable & Awards
      Dinner was a great opportunity to hear from the channel's skilled tech
      executives.
      Melissa Kress
      
    * 9/19/2024
      
      
      HANDS-ON TECHNOLOGY LEARNING
      
      The annual NACS Show offers the opportunity to see new technologies up
      close and personal.
      Melissa Kress
      


FEATURED PRODUCTS


PLANTERS NUTS FALL FLAVORS

Pumpkin spice and apple cider donuts inspire the seasonal offerings.




OPW WASHNOW! ONLINE STORE




RICH'S DOUBLE CHOCOLATE FILLED DONUT BITES




ICE BREAKERS FLAVOR SHIFTERS




SIMBE MOBILE & VIRTUAL TOUR



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