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Effective URL: https://www.workday.com/en-us/privacy.html
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PRIVACY STATEMENT



Effective: November 8, 2021




INTRODUCTION

This Workday Privacy Statement (“Privacy Statement”) describes how we collect,
use, disclose, transfer, and store your personal data for the activities
described below, including when you visit a Workday website that links to this
Privacy Statement (“Website”), when you attend our marketing and learning events
both online and offline (“Events”), and for our business account management.
This Privacy Statement describes your choices and rights related to your
personal data.

 


QUICK LINKS

We recommend that you read this Privacy Statement in its entirety to ensure you
are fully informed; however, if you only want to access a particular section,
click the relevant link below to jump to that section:

Workday as a Service Provider

Personal Data We Collect

How We Use Your Personal Data

Disclosure of Data

International Data Transfers

Data Retention

Your Rights Over Your Personal Data

Legal Basis for Processing Personal Data

Workday Forums

Workday Extend

Security

Third-Party Certifications

Changes to this Privacy Statement

How to Contact Us

 




WORKDAY AS A SERVICE PROVIDER

Workday customers are organizations such as businesses and schools that use our
enterprise cloud applications to process personal data about their personnel,
students, and applicants (“Customer Data Subjects”) and to manage their
relationships with these individuals. Workday processes personal data about
these Customer Data Subjects in our enterprise cloud applications only according
to our customers’ instructions as a “processor” or “service provider” and this
Privacy Statement does not apply.

If you are a Customer Data Subject and have questions or want to exercise any of
your rights regarding your personal data, you should direct your inquiry to the
relevant Workday customer. If you contact Workday directly for these purposes,
we are required to inform the relevant Workday customer (if we can identify them
from the contact details you provided).

 



PERSONAL DATA WE COLLECT

Personal Data We Collect Directly from You

Website
As a visitor, you may be asked or choose to provide us with your personal data
on some areas of our Website, such as:

 * First name
 * Last name
 * Business email
 * Telephone number
   
 * Company name
 * Job level
 * Functional role
 * Street address

Some areas of the Website, including Workday Community, require you to create a
user account. As part of your user account, you may choose to provide us with
additional information, such as:

 * A photo
 * Social media profiles
 * Areas of expertise

Events
If you register to attend a Workday-sponsored Event, we may require certain
data, including:

 * First name
 * Last name
 * Business email
 * Telephone number
 * Company name
 * Emergency contact (in some instances)
 * Dietary preferences (in some instances)
 * Health and safety information (in some instances)
 * Billing information (such as billing name, billing address, and credit card
   number)

Customer Account Management
We collect business contact information for account management purposes related
to the use of Workday software-as-a-service applications or professional
services. 

End User Account Management
If you have registered for an account directly with Workday (for example, to
access the Workday Resource Center, or as a user of Workday Strategic Sourcing),
we collect the account registration information you give us (for example, your
name and email) and your profile information (for example, your company name).
Additionally, we collect name, company, and email address to manage Workday
Learning registrations for customers and partners. You may have the option to
personalize your account with additional information.

If you use certain systems provided by Workday (such as the Workday Resource
Center), we will collect data from you to enable multifactor authentication,
such as mobile number, email address, or unique verification identifier.

Cookies and Other Similar Technologies
Like many websites, Workday uses cookies and similar tracking technologies
(including for analytics, functionality, advertising, and other purposes). For
more information about the technologies we use and how you can control these
technologies, please see our Cookie Notice.


Workday Events Mobile Application
When you choose to use a Workday Events mobile application, then with your
consent we may collect information from your device, such as your photos,
contacts, or geolocation data, to enable some functions in accordance with your
device’s privacy settings.

Other Information
If Workday collects any other personal data from you, we will explain which data
and why we need it at the time we collect it.


Personal Data Obtained from Third-Party Sources

Workday may also collect business contact information about you from other
sources including third parties from whom we have purchased business contact
information and from publicly accessible websites, such as your company’s
website, professional network services, or press releases. Business contact
information may include:

 * First name
 * Last name
 * Business email
 * Telephone number
   
 * Company name
 * Job level
 * Functional role
 * Business street address
 * Online identifier
 * Employment history 

In some instances, Workday may combine personal data you have provided to us
with personal data collected from other sources as described above. We use this
data for our internal customer analytics, to identify prospective customer
marketing opportunities, and to improve the relevance of our Website content and
our advertising.


 




HOW WE USE YOUR PERSONAL DATA

To Contact You
Workday uses the data we collect about you to provide Workday Websites,
services, and support. For example, if you provide data to us in a “Contact Us”
form, we will use your data to respond to the request. 

Workday uses your personal data and information about your activity on our
websites to contact you for marketing purposes (including by phone or email) in
accordance with your marketing preferences, including to contact you about
product announcements, newsletters, and details on upcoming Events. We also use
it to send administrative information, such as notices related to products,
services, or policy changes.


To Plan and Manage Events
If you register or attend an Event, Workday uses your data for Event planning
and management, including registration, billing, and connecting with other Event
attendees, or to contact you further about relevant products and services in
accordance with your marketing preferences. Any information you provide about
emergency contacts or dietary preferences would be used only for your safety and
health purposes.


To Facilitate Event Participation
Workday uses the information collected using Workday Events mobile applications
to deliver requested application services and to facilitate Event participation,
such as providing Event schedules and the opportunity to connect with Event
attendees. For example, when you are using Workday Events mobile applications,
then with your consent we may access your camera to allow you to upload
photographs to the mobile service; access your calendar, social media, and
contact information to allow you to interact with other Event attendees; or
access the geographic location of your device to enable you to identify nearby
contacts. Workday may also collect information from your usage of Workday Events
mobile applications to improve Events and services, communicate with you about
the Event and relevant products and services (in accordance with your marketing
preferences), and for security purposes. You can control the collection of
certain information using your device permission settings.


For Improvement Purposes
Workday uses the personal data we collect to understand how our websites and
services are being used and to make improvements. For example, we may solicit
your feedback about your experience using our services, and ways that we can
improve those services. In addition, we may use the search queries entered into
Workday Community to improve search capabilities or performance. Additionally,
we use questions posted or comments on Workday Community to enrich the content
or help guide future enhancements to our products and services.


Similarly, the Workday mobile application gathers information for
troubleshooting and improvement.  We use third party services, such as Google
Analytics, to view aggregated information about end user usage and
interactions. 


For Security and Investigations
Workday may use your Personal Data by tracking use of our Website to diagnose
Website technical problems, as well as to prevent, detect, mitigate, and
investigate potential security issues, as well as fraudulent or illegal
activity.


For Education and Training
If you participate in a Workday-offered education or training course, your
enrollment and attendance information will be recorded to track and potentially
report your participation and completion. We may use this information to
recommend additional training courses.

Completion of Workday certifications by a services partner may be visible to
Workday and our customers, and completion of a training course may also be
visible to the entity making the training available to you. This registration
and tracking may be conducted by third parties on behalf of Workday.

 




DISCLOSURE OF DATA

Affiliates and Service Providers
Workday may share personal data with other Workday affiliates and third-party
service providers or vendors contracted to provide services on our behalf (such
as email fulfillment providers and payment service providers). These third-party
service providers or vendors may use data we provide to them only as instructed
by Workday.


Webinars, Events, and Other Activities Related to Workday Offerings
Workday may offer the following solely or jointly with third parties or
partners: webinars, Events, whitepaper downloads, or other services related to
Workday offerings or services. We may share your contact information and
interests in these offerings or services with these approved third parties to
communicate with you about Workday.


When you attend an Event (either sponsored by Workday or one where Workday is a
participating vendor) and have your badge scanned, your personal data will be
shared with Workday, as well as with any partner or third party participating in
that Event, and potentially with the entity sponsoring your attendance at the
Event. For example, if your badge is scanned as you attend a session at a
Workday-sponsored conference, Workday and any co-presenters will have access to
that information to understand who was in attendance, and potentially follow up
with you on relevant products or services. If you do not want your data shared
with Workday or partners in this manner, do not have your badge scanned. If your
badge is scanned by a partner or a third party at an event, your data will be
governed by that party’s privacy statement.


Additional Disclosures
Workday may disclose personal data if we have a good faith belief that such
action is necessary to (a) conform to legal requirements or comply with legal
processes; (b) protect and defend our rights or property; (c) enforce the
Website Terms and Conditions; and/or (d) act to protect the interests of our
users or others.


If Workday goes through a business transition, such as a merger, acquisition by
another company, or sale of all or a portion of its assets, your personal data
may be among the assets transferred.

Workday does not sell personal data that we collect or process under this
Privacy Statement.

 




INTERNATIONAL DATA TRANSFERS

Workday operates as a global business and may transfer, store, or process your
personal data in a country outside your jurisdiction, including countries
outside the European Economic Area (“EEA”) and the United Kingdom (“UK”).
However, we have taken appropriate safeguards with respect to the protection of
your privacy, fundamental rights and freedoms, and the exercise of your rights.
For example, if we transfer personal data from the EEA or UK to another country,
such as the United States, we will implement an appropriate data transfer
solution such as entering into “standard contractual clauses” approved by the
European Commission or competent UK authority (as applicable) with the data
importer, or take other measures to provide an adequate level of data protection
under EU and UK law.


 



DATA RETENTION

Workday will retain your personal data as long as is necessary to perform a
service for you, comply with applicable laws or regulations, resolve disputes,
and enforce our agreements or as is otherwise necessary for the purpose of a
legitimate interest pursued by Workday or a third party that is not overridden
by your personal rights and freedoms. 


 




YOUR RIGHTS OVER YOUR PERSONAL DATA

Depending where you are located, you may have certain legal rights over the
personal data we process about you, subject to local privacy laws. These may
include the right to:


 * Obtain information about and access the personal data we process about you
   
 * Have incorrect personal data updated
   
 * Have your personal data deleted
 * Restrict the processing of your personal data
 * Object to the processing of your personal data carried out on the basis of
   our legitimate interests or for direct marketing purposes
 * Receive a copy of your personal data in an electronic and machine-readable
   format
 * Not be subject to a decision based solely on automated processing, including
   profiling, which produces legal effects or otherwise significantly affects
   you (“Automated Decision-Making”). Workday does not perform Automated
   Decision-Making as part of the processing activities covered by this Privacy
   Statement. 
 * Receive the categories of sources from whom we collected your personal data
 * Opt out of marketing communications at any time by clicking on the
   “Unsubscribe” or “Opt out” link in marketing emails we send you or by
   contacting us
 * Complain to a regulator or data protection authority about our collection and
   use of your personal data. For more information, please contact your local
   data protection authority.
   

Workday will not discriminate against you for exercising your rights. 

You can exercise the applicable rights by contacting us using the contact
details at the bottom of this Privacy Statement or by submitting your request
through our Request Portal. 

If your personal data has been submitted to us by or on behalf of a Workday
customer and you wish to exercise any rights you may have under applicable data
protection laws, please inquire with the applicable customer directly
(see Workday as a Service Provider section above for further information).


 




LEGAL BASIS FOR PROCESSING PERSONAL DATA

Our legal grounds for collecting and using your personal data as described in
this Privacy Statement fall into the following four categories.  

Consent: In some cases, we ask you for your consent to process your personal
data, such as when we need your consent for marketing purposes. You can withdraw
your consent at any time, which will not affect the lawfulness of the processing
before your consent was withdrawn. If you would like to withdraw your consent,
you can do so by contacting us as provided in the How to Contact
Us section below.

Legitimate Interest: We process certain data for the legitimate interests of
Workday, our affiliates, our partners, or our customers. These legitimate
interests include, for example, contacting you to provide support or sending you
marketing information (subject to applicable law); detecting, preventing, and
investigating illegal activities and potential security issues; and maintaining
and improving the Website and mobile applications. We will rely on our
legitimate interests for processing personal data only after balancing our
interests and rights against the impact of the processing on individuals.

Performance of a Contract: Sometimes we process personal data to perform our
obligations under an agreement with you. For example, we use payment information
you provide when you register for an Event to process your payment.

Other Legal Bases: In some cases, we may have a legal obligation to process your
personal data, such as in response to a court or regulator order. We also may
need to process your personal data to protect vital interests, or to exercise,
establish, or defend legal claims.

 




WORKDAY FORUMS

You may post comments or questions on our websites; for example, on a blog,
community site, or developer forum. Some of these forums allow you to provide
your personal data and create a profile. Personal data you submit in these
public areas can be read and collected by others who access them. You should
only post personal information to online forums with the awareness that the
information will be available to others in the forum. Comments posted by
individuals in an online forum reflect their own views and should not be
considered to reflect the opinion of Workday.

 




WORKDAY EXTEND

Workday Extend allows partners and developers to build applications independent
of Workday. Before using these applications, please review the relevant privacy
statement and terms of service.

 




SECURITY

We use technical and organizational measures that provide a level of security
appropriate to the risk of processing your personal data. However, the security
of information transmitted through the internet can never be guaranteed. You are
responsible for maintaining the security of your password or other form of
authentication involved in accessing password-protected or secured resources.

 




THIRD-PARTY CERTIFICATIONS

E.U.-U.S. and Swiss-U.S. Privacy Shield

Workday adheres to the principles of the EU-U.S. and Swiss-U.S. Privacy Shield
Frameworks, although Workday no longer relies on the EU-U.S. or Swiss-U.S.
Privacy Shield Frameworks as a legal basis for transfers of personal data in
light of the judgment of the Court of Justice of the European Union in Case
C-311/18. To learn more, visit our Privacy Shield Notice here.


APEC Participation


Workday’s privacy practices, described in this Privacy Statement, comply with
the APEC Cross-Border Privacy Rules System. The APEC CBPR system provides a
framework for organizations to ensure protection of personal data transferred
among participating APEC economies. More information about the APEC framework
can be found here.

  




CHANGES TO THIS PRIVACY STATEMENT

This Privacy Statement may be amended or revised from time to time at the
discretion of Workday. Changes to this Privacy Statement will be posted on the
Website and links to the Privacy Statement will indicate that the statement has
been changed or updated. If we propose to make any material changes, we will
provide notice on this page prior to the change becoming effective. We encourage
you to periodically review this Privacy Statement for the latest information on
our privacy practices.

 




HOW TO CONTACT US

If you reside in the European Economic Area, the United Kingdom, and
Switzerland, Workday Limited is the controller for your personal data. For all
other individuals, Workday, Inc. is the controller for your personal data.

If you have any questions about this Privacy Statement, wish to exercise your
rights, or to contact our Data Protection Officer, please submit your request
through our Request Portal. You may also contact us at one of the mailing
addresses below:

Workday, Inc.
Attn.: Privacy
6110 Stoneridge Mall Road
Pleasanton, CA 94588
USA Workday Limited
Attn.: Privacy
Kings Building
May Lane
Dublin 7 Ireland

Workday will respond to your request within a reasonable timeframe or as
required by law. 

If you have an unresolved privacy or data use concern that we have not addressed
satisfactorily, please contact our U.S.-based third-party dispute resolution
provider (free of charge) at https://feedback-form.truste.com/watchdog/request.



 * Why Workday
   * * Why We're Different
     * Our Technology
     * Security and Trust
 * Products
   * * Financial Management
     * Human Capital Management
     * Workday Adaptive Planning
     * Spend Management
     * Talent Management
   * * Payroll and Workforce Management
     * Analytics and Reporting
     * Student
     * Professional Services Automation
     * Platform and Product Extensions
     * Workday Peakon Employee Voice
 * Customer Experience
   * * Overview
     * Customer Stories
     * Deployment
     * Education and Training
     * Community
     * Support
 * Resources
   * * All Resources
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     * Human Resource Management
     * Planning
     * Payroll
     * Analytics
     * Suite
     * Technology
     * Workday Peakon Employee Voice
 * Company
   * * Our Story and Leadership
     * Our Values
     * Belonging and Diversity
     * Corporate Responsibility
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     * Blog
     * Contact Us

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