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   Virtual Care
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Video Visits

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Visita por video
Preparing for a Video Visit


VIDEO VISITS

Video visits let you access the care you need without going to a UNC Health
location. If you’re not sure if you need a video visit or an in-person visit, we
can help you decide. Call your provider’s office to discuss your health needs
and schedule a visit.




HOW TO SCHEDULE A VIDEO VISIT

You can schedule a video visit directly through your My UNC Chart account or by
calling your provider’s office.

In My UNC Chart:

 1. Select Visits, then Schedule an Appointment.
 2. Select Video Visit.
 3. Select the provider you want to see.
 4. Fill out your preferred date and time and be sure to describe the most
    important thing you want addressed during your visit. Click the Send Request
    button. A staff member will contact you to complete the scheduling process.

Read our step-by-step instructions for scheduling a video visit Opens in new
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 * New patients can schedule video visits from our Find a Doctor directory.
 * Due to state licensure requirements, your provider may not be able to do a
   video visit if you are not in North Carolina at the time of your appointment.


HOW MUCH DO VIDEO VISITS COST?

Video visits will be billed to your insurance, similar to an in-person visit.
Please contact your insurance provider for details about your specific policy.




VIDEO VISIT SUPPORT

Preparing for a Video Visit

Learn about setting up your technical equipment and how to start your scheduled
video visit.

Learn moreLink to the Preparing for a Video Visit Appointment page for
instructions.

¿Está interesado en una visita por video?

Aprenda cómo programar una visita por video, cómo configurar su equipo y cómo
navegar la visita por video programada.

Aprenda más

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