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Medtronic Accelerates Data Recovery and Seeding Operations



OWNBACKUP EARNS MEDTRONIC OVER $250,000 IN EFFICIENCY GAINS


By partnering with OwnBackup, Medtronic was able to empower their
highly-skilled, Salesforce- certified resources to focus on more important
business problem solutioning. In just one year, Medtronic leveraged OwnBackup’s
Backup & Recovery and Sandbox Seeding products to earn over $250,000 in
efficiency gains. This estimate was based on employee hours spent manually:

 * Exporting, saving, and archiving .CSV files
 * Restoring in the event of a data loss or corruption
 * Replicating sandbox data using data loader

Automated daily backups were one of Medtronic’s critical requirements.
OwnBackup was able to provide impactful capabilities for data backups and
beyond.

Industry
Healthcare
Headquarters
Dublin, Ireland
Employees
105,000
Products
Backup and Recovery
Sandbox Seeding



MEDTRONIC WAS EXPERIENCING THREE SALESFORCE DATA CHALLENGES:


Challenge #1:
Time-Consuming Backup Processes

Before having a backup and recovery solution in place, Medtronic was manually
backing up their Salesforce data with monthly .CSV exports. Each month, multiple
admins would use several laptops to download approximately two hundred 500MB Zip
files onto a secure shared drive within Medtronic’s network. The admins would
then rotate out the oldest set of exports based on the company’s data retention
guidelines. This process would take over 50 hours per month.

Challenge #2:
Difficult Data Recovery

With near-term plans to consolidate some of their Salesforce orgs, Medtronic was
concerned about an increased risk of data loss or corruption. If this were to
occur, recovery with .CSV files would be time-consuming and difficult—further
reducing resource efficiency and increasing costs. Furthermore, metadata was an
additional backup effort, using more time and resources outside of the monthly
.CSV exports for data. This was a major concern before undergoing org
migrations, and prompted Medtronic to seek out a more comprehensive backup and
recovery solution.

Challenge #3:
Slow Data Seeding

During their search for a backup and recovery solution, Medtronic identified the
need for faster data seeding. Specifically, data seeding to sandboxes was
becoming painful once two or more objects were needed. Every time this needed to
be done, it required multiple VLOOKUPs between each of the Salesforce IDs.


MEDTRONIC AND ENOVATE MEDICAL TRANSFORM DIGITAL OPERATIONS TO SUPPORT HEALTHCARE
ORGANIZATIONS

Find out how Medtronic and Enovate Medical have adapted their digital operations
during the health crisis, and how they protect the critical data that supports
these life-saving operations.

Read Post



PROACTIVE DATA CHANGE ALERTS


Within their Salesforce environment, Medtronic ensures the minimum number of
users are given delete permissions. Even so, some of these users have
accidentally deleted the wrong records. Whether the deletion was correct or not,
Smart Alerts give Medtronic the ability to catch data modifications quickly. If
the deletion was inadvertent, Medtronic can easily restore with OwnBackup.


RAPID DATA COMPARE FOR ORG CONSOLIDATIONS


OwnBackup has significantly reduced the amount of time it takes Medtronic to
consolidate orgs. The company leverages Compare to ensure features are brought
in correctly from a previous org to the new one.


ACCELERATED SANDBOX SEEDING AND ANONYMIZATION

Medtronic leverages Sandbox Seeding and Anonymization to operate multiple
proof-of- concepts at once while minimizing the risk of exposing personally
identifiable information to third-party vendors or other groups within the org.


OWNBACKUP IS NOW THE GLOBAL STANDARD ACROSS ALL MEDTRONIC DEPARTMENTS AND
DIVISIONS USING SALESFORCE.

 * As Medtronic continues to transform its digital strategy, OwnBackup will play
   a pivotal role in allowing us to innovate with the peace of mind that we can
   roll back to previous data and metadata versions, spin up sandboxes with
   anonymized data, and comply with HIPAA by protecting personal health
   information.
   
   Matthew McGarry
   
   Senior Principal Salesforce Technologist at Medtronic


ABOUT MEDTRONIC


Medtronic is among the world’s largest medical technology, services and
solutions companies – alleviating pain, restoring health and extending life for
millions of people around the world. Medtronic employs more than 90,000 people
worldwide, serving physicians, hospitals and patients in more than 150
countries. The company is focused on collaborating with stakeholders around the
world to take healthcare Further, Together.


OWNBACKUP + MEDTRONIC

OwnBackup is now the global standard across all Medtronic departments and
divisions using Salesforce.

Download PDF



CHECK OUT OTHER CUSTOMER STORIES

AECOM Protects Complex Salesforce Environments and Accelerates Development with
OwnBackup.
Read More
OwnBackup enables Twist Bioscience to continue manufacturing DNA at scale, while
serving life science researchers who are changing the world for the better.
Read More
Grow Finance saves a lost deal and guarantees data security with OwnBackup.
Read More


GET STARTED

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demo.
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