www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Go To Rescan
Add Verdict Report

URL:
https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_me...
Submission: On March 04 via api (March 4th 2022, 4:11:01 pm UTC) from CH — Scanned from DE

Summary HTTP 96 Redirects Links 22 Behaviour Indicators

Summary

This website contacted 24 IPs in 4 countries across 18 domains to perform 96 HTTP transactions. The main IP is 13.82.107.234, located in Tappahannock, United States and belongs to MICROSOFT-CORP-MSN-AS-BLOCK, US. The main domain is www.egain.com. The Cisco Umbrella rank of the primary domain is 351240.
TLS certificate: Issued by Go Daddy Secure Certificate Authority... on January 20th 2022. Valid for: a year.

This is the only time www.egain.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
39	13.82.107.234 13.82.107.234	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
4	2a00:1450:400... 2a00:1450:4001:82b::200a	15169 (GOOGLE) (GOOGLE)
7	2a00:1450:400... 2a00:1450:4001:808::2008	15169 (GOOGLE) (GOOGLE)
2	2a02:6ea0:c70... 2a02:6ea0:c700::2	60068 (CDN77 ^_^) (CDN77 ^_^)
1	143.204.2.74 143.204.2.74	16509 (AMAZON-02) (AMAZON-02)
2	209.128.119.150 209.128.119.150	7151 (BAYAREA-AS) (BAYAREA-AS)
2	34.251.39.186 34.251.39.186	16509 (AMAZON-02) (AMAZON-02)
1	2606:4700::68... 2606:4700::6810:a852	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1 4	2620:1ec:c11:... 2620:1ec:c11::200	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
2	2a00:1450:400... 2a00:1450:4001:803::2003	15169 (GOOGLE) (GOOGLE)
6	2a00:1450:400... 2a00:1450:4001:810::200e	15169 (GOOGLE) (GOOGLE)
1	142.250.185.226 142.250.185.226	15169 (GOOGLE) (GOOGLE)
2	209.128.92.239 209.128.92.239	7151 (BAYAREA-AS) (BAYAREA-AS)
1	2a02:6ea0:c70... 2a02:6ea0:c700::11	60068 (CDN77 ^_^) (CDN77 ^_^)
2	2a00:1450:400... 2a00:1450:400c:c01::9d	15169 (GOOGLE) (GOOGLE)
2	2a02:26f0:6c0... 2a02:26f0:6c00::210:ba0a	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
1	2a00:1450:400... 2a00:1450:4001:813::2002	15169 (GOOGLE) (GOOGLE)
6	52.12.82.133 52.12.82.133	16509 (AMAZON-02) (AMAZON-02)
1	2620:1ec:27::... 2620:1ec:27::cafe:1834	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1 2	52.142.114.2 52.142.114.2	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
3	2a00:1450:400... 2a00:1450:4001:810::2004	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:80f::2003	15169 (GOOGLE) (GOOGLE)
3 3	2620:1ec:21::14 2620:1ec:21::14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
1	13.107.42.14 13.107.42.14	8068 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
3	20.96.88.162 20.96.88.162	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK)
96	24

39 13.82.107.234 (Tappahannock, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:82b::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 2a00:1450:4001:808::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a02:6ea0:c700::2 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)

cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 143.204.2.74 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-143-204-2-74.mxp64.r.cloudfront.net

hd.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 209.128.119.150 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-119-150.bayarea.net

stats.sa-as.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 34.251.39.186 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-34-251-39-186.eu-west-1.compute.amazonaws.com

analytics.analytics-egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6810:a852 (United States)

ASN13335 (CLOUDFLARENET, US)

ws.zoominfo.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2620:1ec:c11::200 (United States) 1 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

bat.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
c.bing.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:803::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2a00:1450:4001:810::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 142.250.185.226 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s53-in-f2.1e100.net

www.googleadservices.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 209.128.92.239 (United States)

ASN7151 (BAYAREA-AS, US)
PTR: 209-128-92-239.bayarea.net

api.kickfire.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a02:6ea0:c700::11 (Frankfurt am Main, Germany)

ASN60068 (CDN77 ^_^, GB)

key-cdn.printfriendly.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400c:c01::9d (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a02:26f0:6c00::210:ba0a (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

snap.licdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:813::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

googleads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 52.12.82.133 (Boardman, United States)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-12-82-133.us-west-2.compute.amazonaws.com

ebrain.egain.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2620:1ec:27::cafe:1834 (United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

www.clarity.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.142.114.2 (Dublin, Ireland) 1 redirects

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

c.clarity.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:810::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:80f::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2620:1ec:21::14 (United States) 3 redirects

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
www.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.107.42.14 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

px4.ads.linkedin.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 20.96.88.162 (Boydton, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)

k.clarity.ms	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
46	egain.com www.egain.com — Cisco Umbrella Rank: 351240 hd.egain.com egain.com — Cisco Umbrella Rank: 302953 ebrain.egain.com	773 KB
7	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 54	328 KB
6	clarity.ms 1 redirects www.clarity.ms — Cisco Umbrella Rank: 916 c.clarity.ms — Cisco Umbrella Rank: 547 k.clarity.ms — Cisco Umbrella Rank: 2851	24 KB
6	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 31	20 KB
4	linkedin.com 3 redirects px.ads.linkedin.com — Cisco Umbrella Rank: 434 www.linkedin.com — Cisco Umbrella Rank: 609 px4.ads.linkedin.com — Cisco Umbrella Rank: 5153	4 KB
4	bing.com 1 redirects bat.bing.com — Cisco Umbrella Rank: 338 c.bing.com — Cisco Umbrella Rank: 193	13 KB
4	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 35	4 KB
3	google.de www.google.de — Cisco Umbrella Rank: 6433	762 B
3	google.com www.google.com — Cisco Umbrella Rank: 2	762 B
3	doubleclick.net stats.g.doubleclick.net — Cisco Umbrella Rank: 68 googleads.g.doubleclick.net — Cisco Umbrella Rank: 38	2 KB
3	printfriendly.com cdn.printfriendly.com — Cisco Umbrella Rank: 17543 key-cdn.printfriendly.com — Cisco Umbrella Rank: 18496	15 KB
2	licdn.com snap.licdn.com — Cisco Umbrella Rank: 799	3 KB
2	kickfire.com api.kickfire.com — Cisco Umbrella Rank: 63636	1 KB
2	gstatic.com fonts.gstatic.com	60 KB
2	analytics-egain.com analytics.analytics-egain.com — Cisco Umbrella Rank: 18546	7 KB
2	sa-as.com stats.sa-as.com — Cisco Umbrella Rank: 50927	1 KB
1	googleadservices.com www.googleadservices.com — Cisco Umbrella Rank: 101	15 KB
1	zoominfo.com ws.zoominfo.com — Cisco Umbrella Rank: 7355	477 B
96	18

	Domain	Requested by
38	www.egain.com	www.egain.com
7	www.googletagmanager.com	www.egain.com www.googletagmanager.com
6	ebrain.egain.com	analytics.analytics-egain.com ebrain.egain.com
6	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com
4	fonts.googleapis.com	www.egain.com
3	k.clarity.ms	www.clarity.ms
3	www.google.de	www.egain.com
3	www.google.com	www.egain.com
3	bat.bing.com	www.egain.com bat.bing.com
2	px.ads.linkedin.com	2 redirects
2	c.clarity.ms	1 redirects www.egain.com
2	snap.licdn.com	www.egain.com snap.licdn.com
2	stats.g.doubleclick.net	www.google-analytics.com
2	api.kickfire.com	www.egain.com
2	fonts.gstatic.com	fonts.googleapis.com
2	analytics.analytics-egain.com	www.egain.com analytics.analytics-egain.com
2	stats.sa-as.com	www.egain.com
2	cdn.printfriendly.com	www.egain.com
1	px4.ads.linkedin.com	www.egain.com
1	www.linkedin.com	1 redirects
1	c.bing.com	1 redirects
1	www.clarity.ms	bat.bing.com
1	googleads.g.doubleclick.net	www.googleadservices.com
1	key-cdn.printfriendly.com	cdn.printfriendly.com
1	www.googleadservices.com	www.googletagmanager.com
1	ws.zoominfo.com	www.egain.com
1	egain.com	www.egain.com
1	hd.egain.com	www.egain.com
96	28

This site contains links to these domains. Also see Links.

Domain
twitter.com
www.facebook.com
www.instagram.com
www.linkedin.com
egain.com
www.youtube.com
community.egain.com
support.egain.com
econet.egain.com
media.egain.com
hd.egain.com

Subject Issuer	Validity	Valid
*.egain.com Go Daddy Secure Certificate Authority - G2	`2022-01-20` - `2023-02-21`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
*.google-analytics.com GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
1937640834.rsc.cdn77.org R3	`2022-01-30` - `2022-04-30`	3 months	crt.sh
hd.egain.com Amazon	`2022-02-09` - `2023-03-10`	a year	crt.sh
stats.sa-as.com Sectigo RSA Domain Validation Secure Server CA	`2022-02-14` - `2023-02-14`	a year	crt.sh
*.analytics-egain.com Amazon	`2021-10-06` - `2022-11-04`	a year	crt.sh
zoominfo.com Cloudflare Inc ECC CA-3	`2021-06-04` - `2022-06-03`	a year	crt.sh
www.bing.com Microsoft RSA TLS CA 01	`2021-12-22` - `2022-06-22`	6 months	crt.sh
*.gstatic.com GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
www.googleadservices.com GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
api.kickfire.com Sectigo RSA Domain Validation Secure Server CA	`2020-07-28` - `2022-07-28`	2 years	crt.sh
1639039923.rsc.cdn77.org R3	`2022-01-29` - `2022-04-29`	3 months	crt.sh
*.g.doubleclick.net GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
*.licdn.com DigiCert SHA2 Secure Server CA	`2021-07-15` - `2022-07-20`	a year	crt.sh
www.clarity.ms DigiCert TLS RSA SHA256 2020 CA1	`2021-06-01` - `2022-06-01`	a year	crt.sh
www.google.com GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
www.google.de GTS CA 1C3	`2022-02-17` - `2022-05-12`	3 months	crt.sh
a.clarity.ms Microsoft RSA TLS CA 01	`2021-07-27` - `2022-07-27`	a year	crt.sh

This page contains 5 frames:

Primary Page: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
Frame ID: 7FC8626FEC0C19D8E980E3A0452B5021
Requests: 92 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/onetag/EG26912918
Frame ID: EE4405195C90D45B965D57BD56E26041
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG26912918
Frame ID: 3DADAD2FB5F616A42BBB5823A511E229
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js
Frame ID: 918CC09D2260658D4F0860D21A4A6C58
Requests: 1 HTTP requests in this frame

Frame: https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com
Frame ID: F2B4D32AE9DC591DCF0A1B472B009FDF
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Value of Knowledge Management for Customer Service and Support | eGain

Detected technologies

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+(?:([\d.]+)/)?(?:css/)?font-awesome(?:\.min)?\.css
<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js
googletagmanager\.com/gtag/js

Lightbox (JavaScript Libraries) Expand

Linkedin Insight Tag (Analytics) Expand

Overall confidence: 100%
Detected patterns

snap\.licdn\.com/li\.lms-analytics/insight\.min\.js

Revslider (Miscellaneous) Expand

Overall confidence: 100%
Detected patterns

/revslider/[/\w-]+/js

jQuery (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?

jQuery Migrate (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

jquery[.-]migrate(?:-([\d.]+))?(?:\.min)?\.js(?:\?ver=([\d.]+))?

Page Statistics

96
Requests

98 %
HTTPS

60 %
IPv6

18
Domains

28
Subdomains

24
IPs

4
Countries

1269 kB
Transfer

3266 kB
Size

33
Cookies

22 Outgoing links

These are links going to different origins than the main page.

URL: https://twitter.com/eGain

Search URL Search Domain Scan URL

URL: https://www.facebook.com/eGain

Search URL Search Domain Scan URL

URL: https://www.instagram.com/egainhq

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/egain-corporation

Search URL Search Domain Scan URL

URL: https://egain.com/products/
Title: Products

Search URL Search Domain Scan URL

URL: https://egain.com/solutions/
Title: Solutions

Search URL Search Domain Scan URL

URL: https://egain.com/resources/
Title: Resources

Search URL Search Domain Scan URL

URL: https://egain.com/blog/
Title: Blogs

Search URL Search Domain Scan URL

URL: https://www.youtube.com/egainchannel
Title: Videos

Search URL Search Domain Scan URL

URL: https://community.egain.com/login
Title: eGain Community

Search URL Search Domain Scan URL

URL: https://support.egain.com/portal/
Title: eGain Support Portal

Search URL Search Domain Scan URL

URL: https://econet.egain.com/
Title: eGain Econet Portal

Search URL Search Domain Scan URL

URL: https://egain.com/success/
Title: Success

Search URL Search Domain Scan URL

URL: https://egain.com/success/analyst-recognition/
Title: Analyst Recognition

Search URL Search Domain Scan URL

URL: https://egain.com/success/awards/
Title: Awards

Search URL Search Domain Scan URL

URL: https://egain.com/egain-support/
Title: Support

Search URL Search Domain Scan URL

URL: https://support.egain.com/
Title: eGain Support Portal

Search URL Search Domain Scan URL

URL: https://media.egain.com/support/managedservices.asp
Title: eGain Managed Services

Search URL Search Domain Scan URL

URL: https://egain.com/partners/
Title: Partners

Search URL Search Domain Scan URL

URL: https://egain.com/company/
Title: Company

Search URL Search Domain Scan URL

URL: https://hd.egain.com/casestudies/global-bank-transforms-customer-exxperience-with-ai-knowledge.pdf
Title: improve FCR by 37%

Search URL Search Domain Scan URL

URL: https://hd.egain.com/articles/transformational-value-of-knowledge-for-customer-service.pdf
Title: DOWNLOAD PDF

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 75

https://c.clarity.ms/c.gif HTTP 302
https://c.bing.com/c.gif?CtsSyncId=B9D7A16DF5FE4E409592DB2B9D32A75B&RedC=c.clarity.ms&MXFR=1F1EA0EAB1E161103EBCB1B7B5E16F1D HTTP 302
https://c.clarity.ms/c.gif?CtsSyncId=B9D7A16DF5FE4E409592DB2B9D32A75B&MUID=1731187B27F863E51C340926262A6271

Request Chain 83

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1646410255675&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316 HTTP 302
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1646410255675%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Fresources%252Fvalue-of-knowledge-management-for-customer-service-and-support%252F%253Futm_source%253D1on1%2526utm_medium%253Demail%2526utm_campaign%253Dkmai10-na%2526uid%253D10aa61e9-ff12-eb11-a814-000d3a1b1316%26liSync%3Dtrue HTTP 302
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1646410255675&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316&liSync=true HTTP 302
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1646410255675&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316&liSync=true&e_ipv6=AQKamQB1xU5vYAAAAX9Vss76Ur9iiROz1xEbwFWyXBxW5jeRadAuSGjLccaoEiKlG6XFZd-iUQMw8UyjIgB7HwZmVZh34Q

96 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1 200
OK Primary Request / Show response
www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/ 171 KB
36 KB 678ms
442ms Document
text/html 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

1088ca42718e1dd66e4de7f8b4feeb87dbc8f2e7e92e4356c4f352dbd8bc8465

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language: de-DE,de;q=0.9

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Server: Apache/2.4.29 (Ubuntu)
X-UA-Compatible: IE=edge
Link: <https://www.egain.com/wp-json/>; rel="https://api.w.org/" <https://www.egain.com/?p=9706>; rel=shortlink
Vary: Accept-Encoding
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Strict-Transport-Security: max-age=31536000
Content-Length: 35863
Keep-Alive: timeout=5, max=100
Connection: Keep-Alive
Content-Type: text/html; charset=UTF-8

GET
H/1.1 200
OK jquery.fancybox.css
www.egain.com/egain-child/fancy/ 5 KB
2 KB 97ms
96ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain-child/fancy/jquery.fancybox.css

Requested by

Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1489-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 1477

GET
H/1.1 200
OK front.min.css
www.egain.com/plugins/cookie-notice/css/ 5 KB
2 KB 193ms
96ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/cookie-notice/css/front.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

52f668d0c674f4029e8e4ff528bcc1e51307e6568c03c9c6a4d3ba6c9ac1302e

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 14 Sep 2020 18:28:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1555-5af4a351bac40-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 1148

GET
H/1.1 200
OK rs6.css
www.egain.com/plugins/revslider/public/assets/css/ 55 KB
12 KB 290ms
96ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/revslider/public/assets/css/rs6.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "db2a-592d7e61038c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 11707

GET
H/1.1 200
OK style.css
www.egain.com/plugins/sticky-header-oceanwp// 753 B
703 B 288ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/sticky-header-oceanwp//style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2f1-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 290

GET
H/1.1 200
OK swiper.min.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 17 KB
3 KB 288ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/swiper.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

aa6093ae92ef933fc67b115b3f5e22f69f2fca61db60e1101197e5bc429a5c75

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:55 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4561-592d7e5d32fc0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 2870

GET
H/1.1 200
OK wp-ssc-public.css
www.egain.com/plugins/swiper-slider-and-carousel/assets/css/ 1 KB
869 B 290ms
94ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/plugins/swiper-slider-and-carousel/assets/css/wp-ssc-public.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

71225be729a67fc91782773bc10027436904c6a58a6b56d7ff474fa0ed4c2908

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:55 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4c3-592d7e5d32fc0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 455

GET
H/1.1 200
OK dashicons.min.css
www.egain.com/includes/css/ 46 KB
28 KB 292ms
95ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/includes/css/dashicons.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

18aa66c192cbef43a61b1398c292ae5c6c1d40d679428ee998b1c6bfaf61d75a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:04 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "b9c6-592d7e65c8400-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 28481

GET
H/1.1 200
OK style.css
www.egain.com/egain/ 2 KB
1 KB 291ms
94ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "677-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 948

GET
H/1.1 200
OK style.css
www.egain.com/egain-child/ 2 KB
1 KB 380ms
92ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain-child/style.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 19 Apr 2021 20:13:54 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "619-5c058f80728f0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 908

GET
H/1.1 200
OK font-awesome.min.css
www.egain.com/egain/assets/css/third/ 30 KB
7 KB 381ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7971-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 7057

GET
H/1.1 200
OK simple-line-icons.min.css
www.egain.com/egain/assets/css/third/ 11 KB
3 KB 383ms
93ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

Check archive.org

Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2a9d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 2439

GET
H/1.1 200
OK magnific-popup.min.css
www.egain.com/egain/assets/css/third/ 5 KB
2 KB 384ms
94ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/magnific-popup.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "145d-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 1579

GET
H/1.1 200
OK slick.min.css
www.egain.com/egain/assets/css/third/ 2 KB
997 B 472ms
95ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL

https://www.egain.com/egain/assets/css/third/slick.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "627-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 584

GET
H/1.1 200
OK style.min.css
www.egain.com/egain/assets/css/ 152 KB
23 KB 481ms
102ms Stylesheet
text/css 13.82.107.234
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Full URL

https://www.egain.com/egain/assets/css/style.min.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "25fdf-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 23257

GET
H2 200 css
fonts.googleapis.com/ 31 KB
2 KB 42ms
18ms Stylesheet
text/css 2a00:1450:4001:82b::200a
GOOGLE

General

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Full URL

https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

dc3eefe6b1857505fcff69054bb2c7381a95448d621179e0df280cc3859413c6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Fri, 04 Mar 2022 15:48:32 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
date: Fri, 04 Mar 2022 16:10:54 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Fri, 04 Mar 2022 16:10:54 GMT

GET
H/1.1 200
OK sassy-social-share-public.css
www.egain.com/plugins/sassy-social-share/public/css/ 36 KB
10 KB 489ms
108ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/plugins/sassy-social-share/public/css/sassy-social-share-public.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

2c5b024ac47363f4d7bb9f9ba156f11847254f45d37783068345e1217ce3fd25

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Tue, 15 Jun 2021 23:12:11 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "8ff4-5c4d61a90a214-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 10296

GET
H/1.1 200
OK sassy-social-share-svg.css
www.egain.com/plugins/sassy-social-share/admin/css/ 111 KB
35 KB 490ms
107ms Stylesheet
text/css 13.82.107.234
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Full URL

https://www.egain.com/plugins/sassy-social-share/admin/css/sassy-social-share-svg.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

7f8fc2a8f340314b8c37cf2e52c17df22e0b6e756625c61dd87f650ee28fdb37

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:54 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Tue, 15 Jun 2021 23:12:11 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1baf8-5c4d61a90f034-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=99
Content-Length: 35197

GET
H/1.1 200
OK custom.css
www.egain.com/egain-child/css/ 108 KB
15 KB 488ms
104ms Stylesheet
text/css 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/egain-child/css/custom.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

ddb8312c15c29b3f36384bae04ec51a8e6d94188be0ef72515169a7025228143

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Thu, 20 Jan 2022 18:24:10 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1af4b-5d6079bcb9613-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 15217

GET
H/1.1 200
OK widgets.css
www.egain.com/plugins/ocean-extra/assets/css/ 36 KB
6 KB 482ms
99ms Stylesheet
text/css 13.82.107.234
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Full URL

https://www.egain.com/plugins/ocean-extra/assets/css/widgets.css

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:01 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "9083-592d7e62ebd40-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: text/css
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 5666

GET
H/1.1 200
OK front.min.js Show response
www.egain.com/plugins/cookie-notice/js/ 9 KB
3 KB 563ms
92ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/plugins/cookie-notice/js/front.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

dc51ed5137587b9033d06b65d9456d6d69dc52a4005cc51b2d23f85e69d4f8c8

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 14 Sep 2020 18:28:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2474-5af4a351bac40-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 2248

GET
H/1.1 200
OK jquery.js Show response
www.egain.com/includes/js/jquery/ 95 KB
33 KB 579ms
97ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/includes/js/jquery/jquery.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

1db21d816296e6939ba1f42962496e4134ae2b0081e26970864c40c6d02bb1df

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:04 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "17a69-592d7e65c8400-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=94
Content-Length: 33776

GET
H/1.1 200
OK jquery-migrate.min.js Show response
www.egain.com/includes/js/jquery/ 10 KB
4 KB 575ms
92ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/includes/js/jquery/jquery-migrate.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

48eb8b500ae6a38617b5738d2b3faec481922a7782246e31d2755c034a45cd5d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:04 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2748-592d7e65c8400-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 4014

GET
H/1.1 200
OK revolution.tools.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 147 KB
50 KB 591ms
102ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/plugins/revslider/public/assets/js/revolution.tools.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "24ba4-592d7e61038c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 50582

GET
H/1.1 200
OK rs6.min.js Show response
www.egain.com/plugins/revslider/public/assets/js/ 261 KB
66 KB 595ms
105ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/plugins/revslider/public/assets/js/rs6.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:59 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "412a9-592d7e61038c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Transfer-Encoding: chunked
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97

GET
H/1.1 200
OK main.js Show response
www.egain.com/plugins/sticky-header-oceanwp// 2 KB
1012 B 584ms
93ms Script
application/javascript 13.82.107.234
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Full URL

https://www.egain.com/plugins/sticky-header-oceanwp//main.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:00 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "816-592d7e61f7b00-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=98
Content-Length: 585

GET
H/1.1 200
OK custom_script_1.js Show response
www.egain.com/egain-child/ 11 KB
3 KB 655ms
92ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/egain-child/custom_script_1.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

e4e85edb0a9caccfc993e394f606b9662f3f2a14271229db1711d170d85e8c64

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Mon, 31 Jan 2022 02:10:44 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2b06-5d6d74ac118ac-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 2168

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 173 KB
64 KB 65ms
39ms Script
application/javascript 2a00:1450:4001:808::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:808::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

4a41a6b6864f52430858836dafaddec95c7c39a3788a856cb081436daa97fde7

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:55 GMT
content-encoding: br
server: Google Tag Manager
access-control-allow-headers: Cache-Control
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
strict-transport-security: max-age=31536000; includeSubDomains
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 64909
x-xss-protection: 0
expires: Fri, 04 Mar 2022 16:10:55 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 95 KB
37 KB 73ms
48ms Script
application/javascript 2a00:1450:4001:808::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:808::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

d78c14ceb4036985495fed31bc4fb4104dd440fa8949be0872c9c45baaf1819b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:55 GMT
content-encoding: br
server: Google Tag Manager
access-control-allow-headers: Cache-Control
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
strict-transport-security: max-age=31536000; includeSubDomains
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 37796
x-xss-protection: 0
expires: Fri, 04 Mar 2022 16:10:55 GMT

GET
H2 200 js Show response
www.googletagmanager.com/gtag/ 99 KB
40 KB 58ms
32ms Script
application/javascript 2a00:1450:4001:808::2008
GOOGLE

General

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Full URL

https://www.googletagmanager.com/gtag/js?id=AW-946629603

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:808::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

73d600809f3d2bfc9beb8cfa761c465d209cadc8a42003f570273a486565e1ad

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:55 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 40067
x-xss-protection: 0
last-modified: Fri, 04 Mar 2022 15:00:00 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Fri, 04 Mar 2022 16:10:55 GMT

GET
H2 200 printfriendly-icon-sm.png
cdn.printfriendly.com/icons/ 305 B
975 B 110ms
16ms Image
image/png 2a02:6ea0:c700::2
CDN77 ^_^

General

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Full URL: https://cdn.printfriendly.com/icons/printfriendly-icon-sm.png
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::2 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software: CDN77-Turbo /
Resource Hash: c95e70a7d97fcb437772c48872b02264cf7e6bbe65bbfb2427271f1f0093caf3

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-77-pop: frankfurtDE
date: Fri, 04 Mar 2022 16:10:55 GMT
etag: "d09256e25d52d1635a1e3f6a6ac786ac"
age: 15
x-guploader-uploadid: ABg5-UxtiqgEJfmOdl5nB4S77Ee83v0v_LTPbT3s4SQwr0Il5ToNZBOhvgJqttomApNOfPFlZwLJxfN3yBtl2TDYJzc
x-cache: HIT
x-goog-storage-class: STANDARD
x-goog-metageneration: 2
x-goog-stored-content-encoding: identity
x-age: 1890
content-length: 305
x-77-nzt: AcO1ry/sQbX/YgcAAA
x-accel-expires: @1646411965
last-modified: Wed, 19 Jul 2017 10:23:17 GMT
server: CDN77-Turbo
x-77-nzt-ray: twjUqhTH+gg
x-77-cache: HIT
x-goog-hash: crc32c=Kyba0Q==, md5=0JJW4l1S0WNaHj9qaseGrA==
x-goog-generation: 1500459797478542
access-control-allow-origin: *
access-control-expose-headers: Content-Type
cache-control: public, max-age=3600
x-goog-stored-content-length: 305
accept-ranges: bytes
content-type: image/png
expires: Sat, 19 Dec 2020 18:12:05 GMT

GET
H/1.1 200
OK eGain-logo-300.png
www.egain.com/egain-media/2022/02/ 9 KB
9 KB 162ms
102ms Image
image/png 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain-media/2022/02/eGain-logo-300.png

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

7c1f72add7f3c5bd9ac3c26f17cd9c3c7b03764ae790baf9c8939a339ac61720

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
X-Content-Type-Options: nosniff
Last-Modified: Mon, 07 Feb 2022 18:10:37 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "2453-5d77184806904"
Strict-Transport-Security: max-age=31536000
Content-Type: image/png
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 9299

GET
H/1.1 200
OK metrics-cctr.jpg
hd.egain.com/images/ 82 KB
82 KB 187ms
76ms Image
image/jpeg 143.204.2.74
AMAZON-02

General

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Full URL: https://hd.egain.com/images/metrics-cctr.jpg
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 143.204.2.74 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-143-204-2-74.mxp64.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 28bfdf86f3533ca9de7a1cc567de0737cec94ac0af71930e7be468f60a64f514

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-amz-meta-cb-modifiedtime: Tue, 19 May 2020 11:26:55 GMT
Date: Fri, 04 Mar 2022 15:48:17 GMT
Via: 1.1 5c82476b8faa6db5077c339ee3b64cf0.cloudfront.net (CloudFront)
Last-Modified: Tue, 19 May 2020 11:27:06 GMT
Server: AmazonS3
Age: 1359
ETag: "7168aca600ffa0cd05a04d1e8d96289a"
X-Cache: Hit from cloudfront
Content-Type: image/jpeg
Connection: keep-alive
X-Amz-Cf-Pop: MXP64-C1
Accept-Ranges: bytes
Content-Length: 83677
X-Amz-Cf-Id: 5qlkNxdGHyKDgNPHg8TbiS9lBUObKYfWe2RyE-m49U2t20bbADQAdg==

GET
H2 200 printfriendly.js Show response
cdn.printfriendly.com/ 50 KB
14 KB 99ms
20ms Script
application/javascript 2a02:6ea0:c700::2
CDN77 ^_^

General

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Full URL: https://cdn.printfriendly.com/printfriendly.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::2 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software: CDN77-Turbo /
Resource Hash: 5263b7889889b11c9c4540eb8faa6c98bafb8038ad0e22cfbda9edadf0d4ea4c

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-77-pop: frankfurtDE
date: Fri, 04 Mar 2022 16:10:55 GMT
content-encoding: br
age: 4
x-guploader-uploadid: ADPycdtJSvkEi9s_9R4Zrff3HEFzK6cGBMdwbmOIP_eSymy-M1Ujsn8AoPMHg_MkkEK1C1e-60aaFx0Afl_XPP2OVDw
x-77-cache: HIT
x-goog-storage-class: STANDARD
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x-goog-stored-content-encoding: gzip
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x-77-nzt: AcO1ry9uD3z/igAAAA
x-accel-expires: @1646410417
last-modified: Fri, 25 Feb 2022 10:56:29 GMT
server: CDN77-Turbo
x-77-nzt-ray: BBzk47FG/Z8
vary: Accept-Encoding
x-goog-hash: crc32c=t/0Evg==, md5=vKnHj6b0w8AdznAE+bW/uQ==
x-goog-generation: 1645786589390919
access-control-allow-origin: *
access-control-expose-headers: Content-Type
cache-control: public, max-age=300
x-goog-stored-content-length: 14050
content-type: application/javascript
expires: Wed, 02 Mar 2022 00:51:41 GMT

GET
H/1.1 200
OK imagesloaded.min.js Show response
www.egain.com/includes/js/ 8 KB
3 KB 92ms
91ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/includes/js/imagesloaded.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

11e15f1d64a63cb498d0d42720a688ed15bf78393d8c460d695a110244c066e3

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:04 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1fb1-592d7e65c8400-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 2551

GET
H/1.1 200
OK magnific-popup.min.js Show response
www.egain.com/egain/assets/js/third/ 20 KB
7 KB 95ms
95ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain/assets/js/third/magnific-popup.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c78a38f48aa4252bdbee7ebebc0dc68eaa95f27d362aa58021fd2f085ca0df4a

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4ed0-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 7142

GET
H/1.1 200
OK lightbox.min.js Show response
www.egain.com/egain/assets/js/third/ 1 KB
988 B 92ms
92ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain/assets/js/third/lightbox.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

af0267055194b8495fca64e1134f6945df1cae01c54f88a387a8507d008ae3c5

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "4e0-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 561

GET
H/1.1 200
OK main.min.js Show response
www.egain.com/egain/assets/js/ 121 KB
32 KB 102ms
102ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain/assets/js/main.min.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1e26f-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=97
Content-Length: 32760

GET
H/1.1 200
OK sassy-social-share-public.js Show response
www.egain.com/plugins/sassy-social-share/public/js/ 43 KB
11 KB 96ms
96ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/sassy-social-share/public/js/sassy-social-share-public.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

04e107d701fdd6867cb72ba7ceaf313bd068ae7959ec429cab8449d96c30beff

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Tue, 15 Jun 2021 23:12:11 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "ac76-5c4d61a90a214-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=93
Content-Length: 11127

GET
H/1.1 200
OK hoverIntent.min.js Show response
www.egain.com/includes/js/ 1 KB
906 B 93ms
93ms Script
application/javascript 13.82.107.234
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https://www.egain.com/includes/js/hoverIntent.min.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:04 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "45b-592d7e65c8400-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 479

GET
H/1.1 200
OK maxmegamenu.js Show response
www.egain.com/plugins/megamenu/js/ 27 KB
5 KB 102ms
101ms Script
application/javascript 13.82.107.234
MICROSOFT-CORP-MS...

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https://www.egain.com/plugins/megamenu/js/maxmegamenu.js

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HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

419094f251a68a1145c369378229b1230f4b98ac59be1e5aa084a7765f4c76d4

Security Headers

Name	Value
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Request headers

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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:20:57 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "6cc2-592d7e5f1b440-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 4544

GET
H/1.1 200
OK jquery.fancybox.js Show response
www.egain.com/egain-child/fancy/ 50 KB
14 KB 101ms
101ms Script
application/javascript 13.82.107.234
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https://www.egain.com/egain-child/fancy/jquery.fancybox.js

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809

Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "c663-592d7e64d41c0-gzip"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=31536000
Content-Type: application/javascript
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=92
Content-Length: 14063

GET
H/1.1 200
OK chat-launch-2.svg
www.egain.com/egain-media/2022/02/ 3 KB
4 KB 102ms
102ms Image
image/svg+xml 13.82.107.234
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https://www.egain.com/egain-media/2022/02/chat-launch-2.svg

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Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
X-Content-Type-Options: nosniff
Last-Modified: Fri, 18 Feb 2022 20:10:15 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "d4c-5d850789313d7"
Strict-Transport-Security: max-age=31536000
Content-Type: image/svg+xml
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=96
Content-Length: 3404

GET
H/1.1 200
OK live.js Show response
stats.sa-as.com/ 1 KB
986 B 630ms
152ms Script
text/javascript 209.128.119.150
BAYAREA-AS

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https://stats.sa-as.com/live.js

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HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

209.128.119.150 , United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

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Software

Apache /

Resource Hash

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Security Headers

Name	Value
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Request headers

Accept-Language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:11:00 GMT
Content-Encoding: gzip
Last-Modified: Fri, 14 Apr 2017 20:48:27 GMT
Server: Apache
ETag: "7200a7-52e-54d2690345cc0"
Vary: Accept-Encoding
Strict-Transport-Security: max-age=15552000; includeSubDomains
Content-Type: text/javascript
Connection: close
Accept-Ranges: bytes
Content-Length: 630

GET
H2 200 css
fonts.googleapis.com/ 3 KB
584 B 22ms
20ms Stylesheet
text/css 2a00:1450:4001:82b::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Cabin+Condensed:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

Name	Value
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Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Fri, 04 Mar 2022 16:10:55 GMT
server: ESF
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date: Fri, 04 Mar 2022 16:10:55 GMT
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content-type: text/css; charset=utf-8
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Fri, 04 Mar 2022 16:10:55 GMT

GET
H2 200 css
fonts.googleapis.com/ 4 KB
704 B 21ms
20ms Stylesheet
text/css 2a00:1450:4001:82b::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

b596ece359a0e4dddb77e562a59d751f992cc3197ad4bed2ff13145e87a391bb

Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
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Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Fri, 04 Mar 2022 15:44:16 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
date: Fri, 04 Mar 2022 16:10:55 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
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timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Fri, 04 Mar 2022 16:10:55 GMT

GET
H2 200 css
fonts.googleapis.com/ 8 KB
805 B 20ms
19ms Stylesheet
text/css 2a00:1450:4001:82b::200a
GOOGLE

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https://fonts.googleapis.com/css?family=Open+Sans:400,600,700

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

f9f282849d1cf8f3649ab2b38ee674050c4516b9cafe0c8eb5be6f7f5ce6a529

Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Fri, 04 Mar 2022 15:32:14 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
date: Fri, 04 Mar 2022 16:10:55 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
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cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Fri, 04 Mar 2022 16:10:55 GMT

GET
H3 200 gtm.js Show response
www.googletagmanager.com/ 156 KB
49 KB 70ms
52ms Script
application/javascript 2a00:1450:4001:808::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtm.js?id=GTM-NC9SGDL

Requested by

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:808::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:55 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
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last-modified: Fri, 04 Mar 2022 15:00:00 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
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cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Fri, 04 Mar 2022 16:10:55 GMT

GET
H/1.1 200
OK bg-company-2.jpg
egain.com/egain-media/2019/09/ 120 KB
120 KB 323ms
93ms Image
image/jpeg 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://egain.com/egain-media/2019/09/bg-company-2.jpg

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain-child/css/custom.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
X-Content-Type-Options: nosniff
Last-Modified: Tue, 24 Sep 2019 04:27:13 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "1de6a-59344f3544a40"
Strict-Transport-Security: max-age=31536000
Content-Type: image/jpeg
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=100
Content-Length: 122474

GET
H/1.1 200
OK EG26912918 Show response
analytics.analytics-egain.com/onetag/ Frame EE44 16 KB
6 KB 167ms
35ms Script
text/javascript 34.251.39.186
AMAZON-02

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Full URL: https://analytics.analytics-egain.com/onetag/EG26912918
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 34.251.39.186 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-34-251-39-186.eu-west-1.compute.amazonaws.com
Software: /
Resource Hash: 822f1cc2b1ad36c72ede3dd7e33aa43a8f65557eba145da6334b5a0e88fa738a

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
Server
Vary: Accept-Encoding
Content-Type: text/javascript;charset=utf-8
Cache-Control: max-age=86400
transfer-encoding: chunked
Connection: keep-alive
Expires: Sat, 05 Mar 2022 16:10:55 GMT

GET
H3 200 gtm.js Show response
www.googletagmanager.com/ 113 KB
40 KB 56ms
50ms Script
application/javascript 2a00:1450:4001:808::2008
GOOGLE

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https://www.googletagmanager.com/gtm.js?id=GTM-WQGFD2

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Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:808::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:55 GMT
content-encoding: br
vary: Accept-Encoding
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 40825
x-xss-protection: 0
last-modified: Fri, 04 Mar 2022 15:00:00 GMT
server: Google Tag Manager
strict-transport-security: max-age=31536000; includeSubDomains
content-type: application/javascript; charset=UTF-8
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cache-control: private, max-age=900
access-control-allow-credentials: true
access-control-allow-headers: Cache-Control
expires: Fri, 04 Mar 2022 16:10:55 GMT

GET
H2 200 6WNoPXcu9CiYbInz1a6y Show response
ws.zoominfo.com/pixel/ 0
477 B 280ms
209ms Script
text/javascript 2606:4700::6810:a852
CLOUDFLARENET

General

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Full URL

https://ws.zoominfo.com/pixel/6WNoPXcu9CiYbInz1a6y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6810:a852 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare / Express

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:55 GMT
via: 1.1 google
x-content-type-options: nosniff
cf-cache-status: DYNAMIC
server: cloudflare
x-powered-by: Express
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
content-type: text/javascript
access-control-allow-origin: *
access-control-allow-credentials: true
cf-ray: 6e6be2809e61021d-ZRH
access-control-allow-headers: Content-Type,cf-ipcountry,service-version,x-appengine-user-ip,x-forwarded-for
content-length: 0

GET
H2 200 bat.js Show response
bat.bing.com/ 38 KB
12 KB 72ms
43ms Script
application/javascript 2620:1ec:c11::200
MICROSOFT-CORP-MS...

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Full URL: https://bat.bing.com/bat.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: 8540c5e2d2e85cc6c5d46b1b06b7f6642dce39e0314299a08976cfe6053c7c52

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:54 GMT
content-encoding: gzip
last-modified: Wed, 09 Feb 2022 23:54:49 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 20977C614C514813A58AF93A986C150F Ref B: FRAEDGE1220 Ref C: 2022-03-04T16:10:55Z
etag: "806a236c101ed81:0"
vary: Accept-Encoding
x-cache: CONFIG_NOCACHE
content-type: application/javascript
access-control-allow-origin: *
cache-control: private,max-age=1800
accept-ranges: bytes
content-length: 11333

GET
H2 200 memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
fonts.gstatic.com/s/opensans/v28/ 44 KB
44 KB 41ms
7ms Font
font/woff2 2a00:1450:4001:803::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensans/v28/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans%3A100%2C200%2C300%2C400%2C500%2C600%2C700%2C800%2C900%2C100i%2C200i%2C300i%2C400i%2C500i%2C600i%2C700i%2C800i%2C900i&subset=latin

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:803::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

88915cdc03fc5b9a20aec966fe93ee38aa3fd76bfef296e41d305271b3541c96

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://www.egain.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Tue, 01 Mar 2022 22:45:07 GMT
x-content-type-options: nosniff
age: 235548
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 44656
x-xss-protection: 0
last-modified: Tue, 01 Mar 2022 22:03:03 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Wed, 01 Mar 2023 22:45:07 GMT

GET
H2 200 z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2
fonts.gstatic.com/s/opensanscondensed/v22/ 16 KB
16 KB 38ms
17ms Font
font/woff2 2a00:1450:4001:803::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/opensanscondensed/v22/z7NFdQDnbTkabZAIOl9il_O6KJj73e7Ff0GmDuXMRw.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Open+Sans+Condensed:300,700

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:803::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://www.egain.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Tue, 01 Mar 2022 22:52:27 GMT
x-content-type-options: nosniff
age: 235108
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 16324
x-xss-protection: 0
last-modified: Tue, 01 Mar 2022 21:48:31 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Wed, 01 Mar 2023 22:52:27 GMT

GET
H/1.1 200
OK fontawesome-webfont.woff2
www.egain.com/egain/assets/fonts/fontawesome/ 75 KB
76 KB 107ms
93ms Font
text/plain 13.82.107.234
MICROSOFT-CORP-MS...

General

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Full URL

https://www.egain.com/egain/assets/fonts/fontawesome/fontawesome-webfont.woff2?v=4.7.0

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/font-awesome.min.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

42736c7de60dfab94b3cc902b8692f80cfeb0a5989d1d51db1d25fd7d18dc45b

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/egain/assets/css/third/font-awesome.min.css
Origin: https://www.egain.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "12d68-592d7e64d41c0"
Strict-Transport-Security: max-age=31536000
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 77160

GET
H/1.1 200
OK Simple-Line-Icons.woff2
www.egain.com/egain/assets/fonts/simple-line-icons/ 29 KB
30 KB 148ms
99ms Font
text/plain 13.82.107.234
MICROSOFT-CORP-MS...

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Full URL

https://www.egain.com/egain/assets/fonts/simple-line-icons/Simple-Line-Icons.woff2?v=2.4.0

Requested by

Host: www.egain.com
URL: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_128_GCM

Server

13.82.107.234 Tappahannock, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),

Reverse DNS

Software

Apache/2.4.29 (Ubuntu) /

Resource Hash

2cbf4709f92f905aca7fc3907e97f82e3de106246e37515707553b8c28130dc2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/egain/assets/css/third/simple-line-icons.min.css
Origin: https://www.egain.com
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
X-Content-Type-Options: nosniff
Last-Modified: Wed, 18 Sep 2019 18:21:03 GMT
Server: Apache/2.4.29 (Ubuntu)
ETag: "7570-592d7e64d41c0"
Strict-Transport-Security: max-age=31536000
Connection: Keep-Alive
Accept-Ranges: bytes
Keep-Alive: timeout=5, max=95
Content-Length: 30064

GET
H3 200 js Show response
www.googletagmanager.com/gtag/ 173 KB
63 KB 40ms
35ms Script
application/javascript 2a00:1450:4001:808::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G&l=dataLayer&cx=c

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:808::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

f50502c38f13201708e8bb2db24c7103ca28eaaaf72d892d2435f2237c1a4ea6

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:55 GMT
content-encoding: br
server: Google Tag Manager
access-control-allow-headers: Cache-Control
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
strict-transport-security: max-age=31536000; includeSubDomains
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 64909
x-xss-protection: 0
expires: Fri, 04 Mar 2022 16:10:55 GMT

GET
H3 200 js Show response
www.googletagmanager.com/gtag/ 92 KB
36 KB 31ms
27ms Script
application/javascript 2a00:1450:4001:808::2008
GOOGLE

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Full URL

https://www.googletagmanager.com/gtag/js?id=UA-15835029-4&l=dataLayer&cx=c

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:808::2008 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Google Tag Manager /

Resource Hash

714e83232afe5d7c71008129f63d76e0ce79d0de43611773f8db9483e1638263

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:55 GMT
content-encoding: br
server: Google Tag Manager
access-control-allow-headers: Cache-Control
vary: Accept-Encoding
content-type: application/javascript; charset=UTF-8
access-control-allow-origin: *
cache-control: private, max-age=900
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
strict-transport-security: max-age=31536000; includeSubDomains
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 36664
x-xss-protection: 0
expires: Fri, 04 Mar 2022 16:10:55 GMT

POST
H2 204 collect
www.google-analytics.com/g/ 0
161 B 48ms
13ms Ping
text/plain 2a00:1450:4001:810::200e
GOOGLE

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Full URL: https://www.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe320&_p=1475184347&_z=ccd.B&cid=1549100132.1646410255&ul=en-us&sr=1600x1200&_s=1&sid=1646410255&sct=1&seg=0&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316&dt=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&en=page_view&_fv=1&_nsi=1&_ss=1
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:10:55 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 49 KB
20 KB 9ms
6ms Script
text/javascript 2a00:1450:4001:810::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/analytics.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=UA-15835029-4

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

a1925038db769477ab74b4df34350c35688a795bb718727b0f4292a4a78a6210

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Tue, 02 Nov 2021 17:39:06 GMT
server: Golfe2
age: 2162
date: Fri, 04 Mar 2022 15:34:53 GMT
vary: Accept-Encoding
content-type: text/javascript
cache-control: public, max-age=7200
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 20006
expires: Fri, 04 Mar 2022 17:34:53 GMT

GET
H2 200 conversion_async.js Show response
www.googleadservices.com/pagead/ 39 KB
15 KB 60ms
34ms Script
text/javascript 142.250.185.226
GOOGLE

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Full URL

https://www.googleadservices.com/pagead/conversion_async.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=AW-946629603

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

142.250.185.226 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

fra16s53-in-f2.1e100.net

Software

cafe /

Resource Hash

083ec931e5517a4ab713afbe9561e72b9186cb54e21b8b1eface9caefb54a966

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:55 GMT
content-encoding: gzip
x-content-type-options: nosniff
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 14879
x-xss-protection: 0
server: cafe
etag: 17635014576153706337
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
cache-control: private, max-age=3600
timing-allow-origin: *
expires: Fri, 04 Mar 2022 16:10:55 GMT

GET
H2 200 56380144.js Show response
bat.bing.com/p/action/ 694 B
756 B 150ms
150ms Script
application/javascript 2620:1ec:c11::200
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://bat.bing.com/p/action/56380144.js
Requested by: Host: bat.bing.com
URL: https://bat.bing.com/bat.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: 1048e967bca5a78c6a3d2e9bef136569a3f91a204a0462a027ce7baf59637871

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:10:54 GMT
content-encoding: gzip
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: ED2C4856DD2243869F8E6B8D11D23EB5 Ref B: FRAEDGE1220 Ref C: 2022-03-04T16:10:55Z
vary: Accept-Encoding
x-cache: CONFIG_NOCACHE
content-type: application/javascript; charset=utf-8
access-control-allow-origin: *
cache-control: no-store,no-cache
content-length: 592

GET
H/1.1 200
OK gip Show response
api.kickfire.com/ 22 B
305 B 479ms
162ms XHR
text/html 209.128.92.239
BAYAREA-AS

General

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Full URL

https://api.kickfire.com/gip

Requested by

Host: www.egain.com
URL: https://www.egain.com/includes/js/jquery/jquery.js

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

209-128-92-239.bayarea.net

Software

Apache /

Resource Hash

3b392a463314d143b8fb6f2e2c22da1623128817e2cd569d74ce24e167566cc1

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000; includeSubDomains

Request headers

Accept: */*
Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Server: Apache
Strict-Transport-Security: max-age=15552000; includeSubDomains
Content-Type: text/html; charset=UTF-8
Access-Control-Allow-Origin: *
Connection: Keep-Alive
Keep-Alive: timeout=5, max=75
Content-Length: 22

POST
H3 200 collect Show response
www.google-analytics.com/j/ 2 B
22 B 32ms
16ms XHR
text/plain 2a00:1450:4001:810::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j96&a=1475184347&t=pageview&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316&ul=en-us&de=UTF-8&dt=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YADAAUABAAAAAC~&jid=1662894297&gjid=292802951&cid=1549100132.1646410255&tid=UA-15835029-4&_gid=970925021.1646410255&_r=1&gtm=2ou320&z=1526617082

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:10:55 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H3 200 collect Show response
www.google-analytics.com/j/ 2 B
22 B 27ms
15ms XHR
text/plain 2a00:1450:4001:810::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j96&a=1475184347&t=event&ni=1&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316&ul=en-us&de=UTF-8&dt=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Parse%20URL&ea=Find%20UID&_u=YADAAUABAAAAAC~&jid=2081017453&gjid=1668463120&cid=1549100132.1646410255&tid=UA-15835029-4&_gid=970925021.1646410255&_r=1&gtm=2wg320NC9SGDL&cd17=10aa61e9-ff12-eb11-a814-000d3a1b1316&z=1230148208

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:10:55 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 a Show response
key-cdn.printfriendly.com/api/v3/domain_settings/ 160 B
539 B 72ms
13ms Script
text/javascript 2a02:6ea0:c700::11
CDN77 ^_^

General

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Show headers Download Go to

Full URL: https://key-cdn.printfriendly.com/api/v3/domain_settings/a?callback=pfMod.saveDSSettings&hostname=www.egain.com&client_version=client
Requested by: Host: cdn.printfriendly.com
URL: https://cdn.printfriendly.com/printfriendly.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:6ea0:c700::11 Frankfurt am Main, Germany, ASN60068 (CDN77 ^_^, GB),
Reverse DNS
Software: CDN77-Turbo /
Resource Hash: 6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

x-77-pop: frankfurtDE
date: Fri, 04 Mar 2022 16:10:55 GMT
via: 1.1 google
x-77-nzt-ray: l58xfPay5N8
x-77-cache: HIT
x-cache: HIT
x-age: 1359
content-encoding: br
alt-svc: quic="195.181.174.5:443"; ma=2592000; v="44,43,39", clear
x-request-id: 323da840-1072-4cb4-99aa-7e3f06fd461a
x-77-nzt: AcO1rgWqlYf/TwUAAA
x-runtime: 0.018034
server: CDN77-Turbo
etag: W/"6a930ffad1d194fbfa2d175e66172c9a"
vary: Accept-Encoding
content-type: text/javascript; charset=utf-8
cache-control: max-age=3600, public
x-accel-expires: @1646412496

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
441 B 72ms
21ms XHR
text/plain 2a00:1450:400c:c01::9d
GOOGLE

General

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Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=1549100132.1646410255&jid=1662894297&gjid=292802951&_gid=970925021.1646410255&_u=YADAAUAAAAAAAC~&z=1571957855

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c01::9d Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
date: Fri, 04 Mar 2022 16:10:55 GMT
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 4 B
70 B 72ms
22ms XHR
text/plain 2a00:1450:400c:c01::9d
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j96&tid=UA-15835029-4&cid=1549100132.1646410255&jid=2081017453&gjid=1668463120&_gid=970925021.1646410255&_u=YADAAUABAAAAAC~&z=174586922

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c01::9d Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
date: Fri, 04 Mar 2022 16:10:55 GMT
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 4
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK insight.min.js Show response
snap.licdn.com/li.lms-analytics/ 1006 B
792 B 68ms
18ms Script
application/x-javascript 2a02:26f0:6c00::210:ba0a
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:6c00::210:ba0a Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: /
Resource Hash: 0055b9d0429e9c194b4aa6b5f49cbc2ec31a7220ee7c8c186a9ee951feabd482

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
Last-Modified: Thu, 17 Feb 2022 18:48:07 GMT
X-CDN: AKAM
Vary: Accept-Encoding
Content-Type: application/x-javascript;charset=utf-8
Cache-Control: max-age=47678
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 479

GET
H2 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/ 3 KB
2 KB 59ms
22ms Script
text/javascript 2a00:1450:4001:813::2002
GOOGLE

General

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Full URL

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/946629603/?random=1646410255562&cv=9&fst=1646410255562&num=1&bg=ffffff&guid=ON&resp=GooglemKTybQhCsO&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa320&sendb=1&ig=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316&tiba=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4

Requested by

Host: www.googleadservices.com
URL: https://www.googleadservices.com/pagead/conversion_async.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:813::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ff919ad1d71b199d2fa14cfe84eaeac2f63bfad0e483938bc0c01961d77dcf78

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:10:55 GMT
content-encoding: gzip
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://googleads.g.doubleclick.net/pagead/gcn_p3p_.xml", CP="CURa ADMa DEVa TAIo PSAo PSDo OUR IND UNI PUR INT DEM STA PRE COM NAV OTC NOI DSP COR"
cache-control: no-cache, must-revalidate
cross-origin-resource-policy: cross-origin
content-disposition: attachment; filename="f.txt"
content-type: text/javascript; charset=UTF-8
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 1183
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 egain-chat.js Show response
ebrain.egain.com/system/templates/chat/ 2 KB
2 KB 1021ms
160ms Script
application/javascript 52.12.82.133
AMAZON-02

General

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Show headers Download Go to

Full URL

https://ebrain.egain.com/system/templates/chat/egain-chat.js

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.12.82.133 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-52-12-82-133.us-west-2.compute.amazonaws.com

Software

Microsoft-IIS/8.5 /

Resource Hash

0b612f32a5ea492a7975ed975b6470c279f280a04ac4de1d027afe1c1e5923bb

Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:56 GMT
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Sat, 22 Jan 2022 09:50:11 GMT
server: Microsoft-IIS/8.5
etag: "849c4e7275fd81:0"
vary: Accept-Encoding
content-type: application/javascript
cache-control: max-age=7200,private
strict-transport-security: max-age=2592000
accept-ranges: bytes
content-length: 1068

GET
H2 200 allow_cobrowse.js Show response
ebrain.egain.com/system/cb/admin/js/ 24 KB
7 KB 1170ms
309ms Script
application/javascript 52.12.82.133
AMAZON-02

General

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Full URL

https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.12.82.133 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-52-12-82-133.us-west-2.compute.amazonaws.com

Software

/ ARR/3.0

Resource Hash

75243ffc91f829c0e148f7a7991675d3282c0ca56b9bcf6721cb337b2d6394d7

Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:56 GMT
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Wed, 19 Jan 2022 06:18:04 GMT
x-powered-by: ARR/3.0
vary: Accept-Encoding
content-type: application/javascript
cache-control: max-age=86400,private
strict-transport-security: max-age=2592000
accept-ranges: bytes
content-length: 6903

GET
H2 200 Offers.egain Show response
ebrain.egain.com/system/ 262 B
984 B 1170ms
310ms Script
text/javascript 52.12.82.133
AMAZON-02

General

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Show headers Download Go to

Full URL

https://ebrain.egain.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316&egofferpagetitle=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&egofferpatternchecksum=

Requested by

Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.12.82.133 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-52-12-82-133.us-west-2.compute.amazonaws.com

Software

/ ARR/3.0

Resource Hash

fb15edbb8111d5b2b50516b808937c2687decf7ed02336caa25be0116c781c8a

Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:10:56 GMT
content-encoding: gzip
x-content-type-options: nosniff
x-powered-by: ARR/3.0
vary: Accept-Encoding
content-type: text/javascript; charset=UTF-8
expires: Thu, 01 Jan 1970 00:00:00 GMT
cache-control: no-cache
strict-transport-security: max-age=2592000
content-length: 284
x-ua-compatible: IE=EmulateIE9

GET
H/1.1 200
OK EG26912918 Show response
analytics.analytics-egain.com/iframe/ Frame 3DAD 4 KB
2 KB 35ms
35ms Document
text/html 34.251.39.186
AMAZON-02

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Full URL: https://analytics.analytics-egain.com/iframe/EG26912918
Requested by: Host: analytics.analytics-egain.com
URL: https://analytics.analytics-egain.com/onetag/EG26912918
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 34.251.39.186 Dublin, Ireland, ASN16509 (AMAZON-02, US),
Reverse DNS: ec2-34-251-39-186.eu-west-1.compute.amazonaws.com
Software: /
Resource Hash: 895fa392c865926e75e0c711fa5360207baf92c0395020146b25a812b4ebdded

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/

Response headers

Cache-Control: max-age=86400
Content-Encoding: gzip
Content-Type: text/html;charset=utf-8
Date: Fri, 04 Mar 2022 16:10:55 GMT
Expires: Sat, 05 Mar 2022 16:10:55 GMT
Server
Vary: Accept-Encoding
Content-Length: 1504
Connection: keep-alive

GET
H2 200 clarity.js Show response
www.clarity.ms/eus2-e/s/0.6.31/ 52 KB
23 KB 331ms
201ms Script
application/javascript 2620:1ec:27::cafe:1834
MICROSOFT-CORP-MS...

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Full URL: https://www.clarity.ms/eus2-e/s/0.6.31/clarity.js
Requested by: Host: bat.bing.com
URL: https://bat.bing.com/p/action/56380144.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2620:1ec:27::cafe:1834 , United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: / ASP.NET
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Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:55 GMT
content-encoding: br
etag: "1d82e1aac2b7a00"
last-modified: Wed, 02 Mar 2022 09:48:30 GMT
x-powered-by: ASP.NET
vary: Accept-Encoding
x-cache: CONFIG_NOCACHE
content-type: application/javascript;charset=utf-8
cache-control: public,max-age=86400
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accept-ranges: bytes
request-context: appId=cid-v1:e97341f6-8fff-46a6-9229-fbbfe0892c78

GET
H2

200

c.gif
c.clarity.ms/
Redirect Chain

https://c.clarity.ms/c.gif
https://c.bing.com/c.gif?CtsSyncId=B9D7A16DF5FE4E409592DB2B9D32A75B&RedC=c.clarity.ms&MXFR=1F1EA0EAB1E161103EBCB1B7B5E16F1D
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42 B
368 B

30ms
30ms

Image
image/gif

52.142.114.2
MICROSOFT-CORP-MS...

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Full URL: https://c.clarity.ms/c.gif?CtsSyncId=B9D7A16DF5FE4E409592DB2B9D32A75B&MUID=1731187B27F863E51C340926262A6271
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
Protocol: H2
Server: 52.142.114.2 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: 99c2917ee5b2a01459a923bdd1c676f15ee73b62b87f696e6735312d26f51e12

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:10:54 GMT
last-modified: Mon, 28 Feb 2022 22:29:30 GMT
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
etag: "7c5ed6a6f22cd81:0"
p3p: CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
cache-control: private, no-cache, proxy-revalidate, no-store
accept-ranges: bytes
content-type: image/gif
content-length: 42

Redirect headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:10:55 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 5EF2002FFF8347BBADDC638D6FCA2AB3 Ref B: FRAEDGE1220 Ref C: 2022-03-04T16:10:55Z
x-powered-by: ASP.NET
x-cache: CONFIG_NOCACHE
p3p: CP="BUS CUR CONo FIN IVDo ONL OUR PHY SAMo TELo"
location: https://c.clarity.ms/c.gif?CtsSyncId=B9D7A16DF5FE4E409592DB2B9D32A75B&MUID=1731187B27F863E51C340926262A6271
cache-control: private, no-cache, proxy-revalidate, no-store
content-length: 0

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
107 B 58ms
34ms Image
image/gif 2a00:1450:4001:810::2004
GOOGLE

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Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1549100132.1646410255&jid=1662894297&_u=YADAAUAAAAAAAC~&z=391184055

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:810::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:10:55 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
107 B 58ms
35ms Image
image/gif 2a00:1450:4001:80f::2003
GOOGLE

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Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1549100132.1646410255&jid=1662894297&_u=YADAAUAAAAAAAC~&z=391184055

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:10:55 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
107 B 55ms
32ms Image
image/gif 2a00:1450:4001:810::2004
GOOGLE

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Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1549100132.1646410255&jid=2081017453&_u=YADAAUABAAAAAC~&z=2125863214

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:810::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:10:55 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.de/ads/ 42 B
107 B 58ms
35ms Image
image/gif 2a00:1450:4001:80f::2003
GOOGLE

General

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Full URL

https://www.google.de/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j96&tid=UA-15835029-4&cid=1549100132.1646410255&jid=2081017453&_u=YADAAUABAAAAAC~&z=2125863214

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:10:55 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.com/pagead/1p-user-list/946629603/ 42 B
548 B 20ms
20ms Image
image/gif 2a00:1450:4001:810::2004
GOOGLE

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Full URL

https://www.google.com/pagead/1p-user-list/946629603/?random=1646410255562&cv=9&fst=1646409600000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa320&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316&tiba=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=595088770&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:810::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:10:55 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.de/pagead/1p-user-list/946629603/ 42 B
548 B 26ms
26ms Image
image/gif 2a00:1450:4001:80f::2003
GOOGLE

General

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Full URL

https://www.google.de/pagead/1p-user-list/946629603/?random=1646410255562&cv=9&fst=1646409600000&num=1&bg=ffffff&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=0&u_java=false&u_nplug=3&u_nmime=4&gtm=2oa320&sendb=1&data=event%3Dgtag.config&frm=0&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316&tiba=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&async=1&fmt=3&is_vtc=1&random=595088770&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80f::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Content-Security-Policy	script-src 'none'; object-src 'none'
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:10:55 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
content-security-policy: script-src 'none'; object-src 'none'
content-type: image/gif
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H/1.1 200
OK insight.old.min.js Show response
snap.licdn.com/li.lms-analytics/ 5 KB
2 KB 17ms
17ms Script
application/x-javascript 2a02:26f0:6c00::210:ba0a
AKAMAI-ASN1

General

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Show headers Download Go to

Full URL: https://snap.licdn.com/li.lms-analytics/insight.old.min.js
Requested by: Host: snap.licdn.com
URL: https://snap.licdn.com/li.lms-analytics/insight.min.js
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_256_GCM
Server: 2a02:26f0:6c00::210:ba0a Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),
Reverse DNS
Software: /
Resource Hash: fed785a6a8ca96fb67230fec5d85f9c508db49f4075aa0ef284af56cd89813e3

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:55 GMT
Content-Encoding: gzip
Last-Modified: Wed, 16 Feb 2022 23:50:54 GMT
X-CDN: AKAM
Vary: Accept-Encoding
Content-Type: application/x-javascript;charset=utf-8
Cache-Control: max-age=60485
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 2036

GET
H2

200

collect
px4.ads.linkedin.com/
Redirect Chain

https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1646410255675&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_s...
https://www.linkedin.com/px/li_sync?redirect=https%3A%2F%2Fpx.ads.linkedin.com%2Fcollect%3Fv%3D2%26fmt%3Djs%26pid%3D3112012%26time%3D1646410255675%26url%3Dhttps%253A%252F%252Fwww.egain.com%252Freso...
https://px.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1646410255675&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_s...
https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1646410255675&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_...

0
265 B

393ms
157ms

Image
application/javascript

13.107.42.14
MICROSOFT-CORP-MS...

General

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Full URL: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1646410255675&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316&liSync=true&e_ipv6=AQKamQB1xU5vYAAAAX9Vss76Ur9iiROz1xEbwFWyXBxW5jeRadAuSGjLccaoEiKlG6XFZd-iUQMw8UyjIgB7HwZmVZh34Q
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
Protocol: H2
Server: 13.107.42.14 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:55 GMT
x-li-pop: afd-prod-ltx1-x
x-msedge-ref: Ref A: C8B3AC73C019450780C564BF390A500B Ref B: FRAEDGE1219 Ref C: 2022-03-04T16:10:56Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
content-type: application/javascript
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXZZsJ+XqCIH1wWKbS2NA==
x-li-fabric: prod-ltx1

Redirect headers

date: Fri, 04 Mar 2022 16:10:55 GMT
x-li-pop: afd-prod-ltx1-x
x-msedge-ref: Ref A: 054AD7D203DF4A3FAE3ADA58C87AFE01 Ref B: FRAEDGE1119 Ref C: 2022-03-04T16:10:56Z
linkedin-action: 1
x-cache: CONFIG_NOCACHE
x-li-fabric: prod-ltx1
location: https://px4.ads.linkedin.com/collect?v=2&fmt=js&pid=3112012&time=1646410255675&url=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316&liSync=true&e_ipv6=AQKamQB1xU5vYAAAAX9Vss76Ur9iiROz1xEbwFWyXBxW5jeRadAuSGjLccaoEiKlG6XFZd-iUQMw8UyjIgB7HwZmVZh34Q
x-li-proto: http/2
content-length: 0
x-li-uuid: AAXZZsJ4Up0yUv6V55gbbg==

GET
H/1.1 200
OK index.php
stats.sa-as.com/ 95 B
426 B 481ms
161ms Image
image/png 209.128.119.150
BAYAREA-AS

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Full URL

https://stats.sa-as.com/index.php?DID=260122&MyPage=undefined&MyID=undefined&MySearch=undefined&TitleTag=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&Hst=www.egain.com&width=1600&height=1200&ColDep=24&Lang=en-US&Cook=true&Page=%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F&Reff=&FullPage=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316&PMCD=https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316&r=0.18110496565047574

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

209.128.119.150 , United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

209-128-119-150.bayarea.net

Software

Apache /

Resource Hash

3eb10792d1f0c7e07e7248273540f1952d9a5a2996f4b5df70ab026cd9f05517

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000; includeSubDomains

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:11:00 GMT
Content-Encoding: gzip
Server: Apache
Vary: Accept-Encoding
P3P: CP="IDC DSP COR ADM DEVi TAIi PSA PSD IVAi IVDi CONi HIS OUR IND CNT"
Connection: close
Strict-Transport-Security: max-age=15552000; includeSubDomains
Content-Type: IMAGE/PNG
Content-Length: 102

GET
H/1.1 200
OK company:(all) Show response
api.kickfire.com/v3/ 679 B
1 KB 183ms
182ms XHR
application/json 209.128.92.239
BAYAREA-AS

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Full URL

https://api.kickfire.com/v3/company:(all)?ip=WkrE%2BIi%2FAauNd3Ex&key=036574b8a13c1c85

Requested by

Host: www.egain.com
URL: https://www.egain.com/includes/js/jquery/jquery.js

Protocol

HTTP/1.1

Security

TLS 1.3, , AES_256_GCM

Server

209.128.92.239 , United States, ASN7151 (BAYAREA-AS, US),

Reverse DNS

209-128-92-239.bayarea.net

Software

Apache /

Resource Hash

884bd8352a0a09c0bbe6a451e31b8995e8295f23025ee9586f17c25959fe22f1

Security Headers

Name	Value
Strict-Transport-Security	max-age=15552000; includeSubDomains

Request headers

Accept: application/json, text/javascript, */*; q=0.01
Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

Date: Fri, 04 Mar 2022 16:10:56 GMT
Server: Apache
Strict-Transport-Security: max-age=15552000; includeSubDomains
Access-Control-Allow-Methods: *
Content-Type: application/json; charset=utf-8
Access-Control-Allow-Origin: *
Connection: Keep-Alive
Access-Control-Allow-Headers: Origin, X-Requested-With, Content-Type, Accept
Content-Length: 679
Keep-Alive: timeout=5, max=68

GET
H2 204 0
bat.bing.com/action/ 0
137 B 37ms
36ms Image
text/plain 2620:1ec:c11::200
MICROSOFT-CORP-MS...

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Full URL: https://bat.bing.com/action/0?ti=56380144&Ver=2&mid=c8ed2546-6b7c-499e-a1d3-39317e3e8bff&sid=ac2379e09bd511ecac91492247eb1f9d&vid=ac2399b09bd511eca960abb53b1fcf54&vids=1&pi=1200101525&lg=en-US&sw=1600&sh=1200&sc=24&tl=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&p=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316&r=&lt=2216&evt=pageLoad&msclkid=N&sv=1&rn=154992
Requested by: Host: www.egain.com
URL: https://www.egain.com/resources/value-of-knowledge-management-for-customer-service-and-support/?utm_source=1on1&utm_medium=email&utm_campaign=kmai10-na&uid=10aa61e9-ff12-eb11-a814-000d3a1b1316
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 2620:1ec:c11::200 , United States, ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:10:55 GMT
accept-ch: Sec-CH-UA-Arch, Sec-CH-UA-Bitness, Sec-CH-UA-Full-Version, Sec-CH-UA-Mobile, Sec-CH-UA-Model, Sec-CH-UA-Platform, Sec-CH-UA-Platform-Version
x-msedge-ref: Ref A: 6E43C4F89DF041FB8E3FC8D1E9517450 Ref B: FRAEDGE1220 Ref C: 2022-03-04T16:10:56Z
x-cache: CONFIG_NOCACHE
access-control-allow-origin: *
cache-control: no-cache, must-revalidate
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 204 collect Show response
k.clarity.ms/ 0
175 B 608ms
295ms XHR
text/plain 20.96.88.162
MICROSOFT-CORP-MS...

General

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Full URL: https://k.clarity.ms/collect
Requested by: Host: www.clarity.ms
URL: https://www.clarity.ms/eus2-e/s/0.6.31/clarity.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 20.96.88.162 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept: application/x-clarity-gzip
Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

access-control-allow-origin: https://www.egain.com
date: Fri, 04 Mar 2022 16:10:56 GMT
access-control-allow-credentials: true
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
request-context: appId=cid-v1:e97341f6-8fff-46a6-9229-fbbfe0892c78

GET
H2 200 egain-docked-chat.js Show response
ebrain.egain.com/system/templates/chat/ Frame 918C 53 KB
16 KB 167ms
167ms Script
application/javascript 52.12.82.133
AMAZON-02

General

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Full URL

https://ebrain.egain.com/system/templates/chat/egain-docked-chat.js

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/templates/chat/egain-chat.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.12.82.133 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-52-12-82-133.us-west-2.compute.amazonaws.com

Software

Microsoft-IIS/8.5 /

Resource Hash

8225b0fbf8f7e97a13c317b22ef8dfa97d291d31a8e639436338e67c6b80ef83

Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:56 GMT
content-encoding: gzip
x-content-type-options: nosniff
last-modified: Sat, 22 Jan 2022 09:50:11 GMT
server: Microsoft-IIS/8.5
etag: "849c4e7275fd81:0"
vary: Accept-Encoding
content-type: application/javascript
cache-control: max-age=7200,private
strict-transport-security: max-age=2592000
accept-ranges: bytes
content-length: 16066

GET
H2 200 getCBHostName.jsp Show response
ebrain.egain.com/system/cb/admin/ 195 B
777 B 162ms
162ms Script
application/javascript 52.12.82.133
AMAZON-02

General

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Full URL

https://ebrain.egain.com/system/cb/admin/getCBHostName.jsp

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.12.82.133 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-52-12-82-133.us-west-2.compute.amazonaws.com

Software

/ ARR/3.0

Resource Hash

843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07

Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

date: Fri, 04 Mar 2022 16:10:56 GMT
content-encoding: gzip
x-content-type-options: nosniff
x-powered-by: ARR/3.0
strict-transport-security: max-age=2592000
content-type: application/javascript;charset=UTF-8
vary: Accept-Encoding
content-length: 260

GET
H2 200 checkSession.html Show response
ebrain.egain.com/system/cb/cs/ Frame F2B4 1 KB
1 KB 157ms
157ms Document
text/html 52.12.82.133
AMAZON-02

General

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Full URL

https://ebrain.egain.com/system/cb/cs/checkSession.html?wsname=https://www.egain.com

Requested by

Host: ebrain.egain.com
URL: https://ebrain.egain.com/system/cb/admin/js/allow_cobrowse.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.12.82.133 Boardman, United States, ASN16509 (AMAZON-02, US),

Reverse DNS

ec2-52-12-82-133.us-west-2.compute.amazonaws.com

Software

/ ARR/3.0

Resource Hash

137d7a5cdf8bb4cb16cc06d85672bf949a9a1701a64b53585992667c5667f3d2

Security Headers

Name	Value
Strict-Transport-Security	max-age=2592000
X-Content-Type-Options	nosniff

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36
Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/

Response headers

date: Fri, 04 Mar 2022 16:10:57 GMT
content-type: text/html
content-length: 764
cache-control: max-age=86400,private
content-encoding: gzip
last-modified: Wed, 19 Jan 2022 06:18:24 GMT
accept-ranges: bytes
vary: Accept-Encoding
x-powered-by: ARR/3.0
strict-transport-security: max-age=2592000
x-content-type-options: nosniff

POST
H2 204 collect Show response
k.clarity.ms/ 0
25 B 214ms
213ms XHR
text/plain 20.96.88.162
MICROSOFT-CORP-MS...

General

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Full URL: https://k.clarity.ms/collect
Requested by: Host: www.clarity.ms
URL: https://www.clarity.ms/eus2-e/s/0.6.31/clarity.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 20.96.88.162 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept: application/x-clarity-gzip
Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

access-control-allow-origin: https://www.egain.com
date: Fri, 04 Mar 2022 16:10:56 GMT
access-control-allow-credentials: true
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
request-context: appId=cid-v1:e97341f6-8fff-46a6-9229-fbbfe0892c78

GET
H3 200 collect
www.google-analytics.com/ 35 B
55 B 6ms
6ms Image
image/gif 2a00:1450:4001:810::200e
GOOGLE

General

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Full URL

https://www.google-analytics.com/collect?v=1&_v=j96&a=1475184347&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316&ul=en-us&de=UTF-8&dt=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Page%20Grouping&ea=Knowledge%20Page%20Group&_u=aADAAUABAAAAAC~&jid=&gjid=&cid=1549100132.1646410255&tid=UA-15835029-4&_gid=970925021.1646410255&gtm=2wg320NC9SGDL&z=1214132459

Protocol

Security

QUIC, , AES_128_GCM

Server

2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 03 Mar 2022 19:02:12 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 76126
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

POST
H2 204 collect Show response
k.clarity.ms/ 0
48 B 101ms
100ms XHR
text/plain 20.96.88.162
MICROSOFT-CORP-MS...

General

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Show headers Download Go to

Full URL: https://k.clarity.ms/collect
Requested by: Host: www.clarity.ms
URL: https://www.clarity.ms/eus2-e/s/0.6.31/clarity.js
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 20.96.88.162 Boydton, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software: Microsoft-IIS/10.0 / ASP.NET
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept: application/x-clarity-gzip
Referer: https://www.egain.com/
Accept-Language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

access-control-allow-origin: https://www.egain.com
date: Fri, 04 Mar 2022 16:10:58 GMT
access-control-allow-credentials: true
server: Microsoft-IIS/10.0
x-powered-by: ASP.NET
request-context: appId=cid-v1:e97341f6-8fff-46a6-9229-fbbfe0892c78

POST
H3 204 collect
www.google-analytics.com/g/ 0
17 B 14ms
14ms Ping
text/plain 2a00:1450:4001:810::200e
GOOGLE

General

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Full URL: https://www.google-analytics.com/g/collect?v=2&tid=G-P0WWZ4WL9G&gtm=2oe320&_p=1475184347&_z=ccd.B&cid=1549100132.1646410255&ul=en-us&sr=1600x1200&_s=2&sid=1646410255&sct=1&seg=1&dl=https%3A%2F%2Fwww.egain.com%2Fresources%2Fvalue-of-knowledge-management-for-customer-service-and-support%2F%3Futm_source%3D1on1%26utm_medium%3Demail%26utm_campaign%3Dkmai10-na%26uid%3D10aa61e9-ff12-eb11-a814-000d3a1b1316&dt=Value%20of%20Knowledge%20Management%20for%20Customer%20Service%20and%20Support%20%7C%20eGain&en=page_view&_et=57
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-P0WWZ4WL9G
Protocol: H3
Security: QUIC, , AES_128_GCM
Server: 2a00:1450:4001:810::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

Accept-Language: de-DE,de;q=0.9
Referer: https://www.egain.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/99.0.4844.51 Safari/537.36

Response headers

pragma: no-cache
date: Fri, 04 Mar 2022 16:11:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://www.egain.com
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

175 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

33 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
ebrain.egain.com/system	1969-12-31 23:59:59	Name: JSESSIONID Value: node0k23n65lt1igz1j1kldceuayl6291870.node0
.egain.com/	1970-01-20 03:29:46	Name: _gcl_au Value: 1.1.1078752204.1646410255
.bing.com/	1970-01-20 10:41:46	Name: MUID Value: 1731187B27F863E51C340926262A6271
.egain.com/	1970-01-20 18:51:22	Name: _ga_P0WWZ4WL9G Value: GS1.1.1646410255.1.1.1646410255.0
www.egain.com/	1969-12-31 23:59:59	Name: kickfire_api_session_cookie Value: 1
.egain.com/	1970-01-20 02:03:22	Name: initialTrafficSource Value: utmcsr=1on1\|utmcmd=email\|utmccn=kmai10-na
.egain.com/	1969-12-31 23:59:59	Name: __utmzzses Value: 1
.egain.com/	1970-01-20 18:51:22	Name: _ga Value: GA1.2.1549100132.1646410255
.egain.com/	1970-01-20 01:21:36	Name: _gid Value: GA1.2.970925021.1646410255
.egain.com/	1970-01-20 01:20:10	Name: _gat_gtag_UA_15835029_4 Value: 1
.egain.com/	1970-01-20 01:20:10	Name: _gat_UA-15835029-4 Value: 1
.doubleclick.net/	1970-01-20 01:20:11	Name: test_cookie Value: CheckForPermission
www.egain.com/	1970-01-20 10:05:46	Name: EG-U-ID Value: A8f4e27d6d-8fde-48fe-8e4b-c1f0ba8c95c5
www.egain.com/	1969-12-31 23:59:59	Name: EG-S-ID Value: B0b33f5f5d-533a-4019-bc9b-466425cc1f3d
.ws.zoominfo.com/	1970-01-20 10:05:46	Name: visitorId Value: 22a2ceea27bebf262b4fb9be5aa031bd1e0b4269441fec189c91d759072896db
.c.bing.com/	1970-01-20 10:41:46	Name: SRM_B Value: 1731187B27F863E51C340926262A6271
.c.clarity.ms/	1969-12-31 23:59:59	Name: SM Value: C
.clarity.ms/	1970-01-20 10:41:46	Name: MUID Value: 1731187B27F863E51C340926262A6271
.c.clarity.ms/	1970-01-20 01:20:10	Name: ANONCHK Value: 0
.linkedin.com/	1970-01-20 02:03:22	Name: UserMatchHistory Value: AQJJAty6iBkeZgAAAX9Vss2rjjQvYpsarSrzBON9FnXJ43dtHB3PmQ5t92VHn81mt5OdQUsyEYN9Fg
.linkedin.com/	1970-01-20 02:03:22	Name: AnalyticsSyncHistory Value: AQKcsw98-WPO5gAAAX9Vss2rR-m1J_h5axYcqOs5q3q4OZ46RMbA4LrPfY47mJCXGFyv0jXZdq17fbUG3891cw
.ads.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=en-us
.linkedin.com/	1970-01-20 18:52:04	Name: bcookie Value: "v=2&fa3501a5-1655-4fef-8626-1f7ddd574c5d"
.linkedin.com/	1970-01-20 01:21:36	Name: lidc Value: "b=TGST09:s=T:r=T:a=T:p=T:g=2240:u=1:x=1:i=1646410255:t=1646496655:v=2:sig=AQGUeSaFGalYxUErXmxI8fdBZPTC1WF2"
.egain.com/	1970-01-20 01:21:36	Name: _uetsid Value: ac2379e09bd511ecac91492247eb1f9d
.egain.com/	1970-01-20 10:41:46	Name: _uetvid Value: ac2399b09bd511eca960abb53b1fcf54
.egain.com/	1970-01-20 10:05:46	Name: _clck Value: 1fe4k8o\|1\|ezh\|0
.linkedin.com/	1969-12-31 23:59:59	Name: lang Value: v=2&lang=de-de
.www.linkedin.com/	1970-01-20 18:52:04	Name: bscookie Value: "v=1&2022030416105583cb4a72-26aa-4eb1-8dc6-e5a16ec431dcAQEQgCi4lRZq0n4BIyV5NKfN6andQfxB"
.linkedin.com/	1970-01-20 18:47:24	Name: li_gc Value: MTswOzE2NDY0MTAyNTU7MjswMjHSrSsEs0uCJnCzbyDkDl2O+/ywcB+6Ra8HcOxiieqSGA==
.egain.com/	1970-01-20 01:21:36	Name: _clsk Value: 1uxhl52\|1646410256728\|1\|1\|k.clarity.ms/collect
ebrain.egain.com/	1970-01-20 01:30:15	Name: AWSALB Value: 5ZhqyuzeABBJ6MntoxpQfn3CjPlh7ppuxXnHG3tc3AywQnOUQ7GaDpJOXbdiRhUy0wAoUP6mvPvkmIp0tZCB+oppb2APf//Q/VnyTmAM693ypEFJjTywVvQ+hVqV
ebrain.egain.com/	1970-01-20 01:30:15	Name: AWSALBCORS Value: 5ZhqyuzeABBJ6MntoxpQfn3CjPlh7ppuxXnHG3tc3AywQnOUQ7GaDpJOXbdiRhUy0wAoUP6mvPvkmIp0tZCB+oppb2APf//Q/VnyTmAM693ypEFJjTywVvQ+hVqV

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
api.kickfire.com
bat.bing.com
c.bing.com
c.clarity.ms
cdn.printfriendly.com
ebrain.egain.com
egain.com
fonts.googleapis.com
fonts.gstatic.com
googleads.g.doubleclick.net
hd.egain.com
k.clarity.ms
key-cdn.printfriendly.com
px.ads.linkedin.com
px4.ads.linkedin.com
snap.licdn.com
stats.g.doubleclick.net
stats.sa-as.com
ws.zoominfo.com
www.clarity.ms
www.egain.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
www.linkedin.com
13.107.42.14
13.82.107.234
142.250.185.226
143.204.2.74
20.96.88.162
209.128.119.150
209.128.92.239
2606:4700::6810:a852
2620:1ec:21::14
2620:1ec:27::cafe:1834
2620:1ec:c11::200
2a00:1450:4001:803::2003
2a00:1450:4001:808::2008
2a00:1450:4001:80f::2003
2a00:1450:4001:810::2004
2a00:1450:4001:810::200e
2a00:1450:4001:813::2002
2a00:1450:4001:82b::200a
2a00:1450:400c:c01::9d
2a02:26f0:6c00::210:ba0a
2a02:6ea0:c700::11
2a02:6ea0:c700::2
34.251.39.186
52.12.82.133
52.142.114.2
0055b9d0429e9c194b4aa6b5f49cbc2ec31a7220ee7c8c186a9ee951feabd482
00cb5467cd1232cc0358b03f57cdba0c37d8a4c74fc8949a5dc62ab36e803c5c
04e107d701fdd6867cb72ba7ceaf313bd068ae7959ec429cab8449d96c30beff
083ec931e5517a4ab713afbe9561e72b9186cb54e21b8b1eface9caefb54a966
0aa6a7045a55ddcb25bbee4d1edcb864081cf59f7fc9bdc1ada22a32ed4ad3ad
0b612f32a5ea492a7975ed975b6470c279f280a04ac4de1d027afe1c1e5923bb
1048e967bca5a78c6a3d2e9bef136569a3f91a204a0462a027ce7baf59637871
1088ca42718e1dd66e4de7f8b4feeb87dbc8f2e7e92e4356c4f352dbd8bc8465
11e15f1d64a63cb498d0d42720a688ed15bf78393d8c460d695a110244c066e3
130258c738258aede53d50cd605361e26189d1176960bd440a8785d81e9ee331
137d7a5cdf8bb4cb16cc06d85672bf949a9a1701a64b53585992667c5667f3d2
1724e498648a06b3b219675dff7c922677a3e1eea41bbaed40242dcdec8bf8ec
18aa66c192cbef43a61b1398c292ae5c6c1d40d679428ee998b1c6bfaf61d75a
1db21d816296e6939ba1f42962496e4134ae2b0081e26970864c40c6d02bb1df
28bfdf86f3533ca9de7a1cc567de0737cec94ac0af71930e7be468f60a64f514
2c5b024ac47363f4d7bb9f9ba156f11847254f45d37783068345e1217ce3fd25
2cbf4709f92f905aca7fc3907e97f82e3de106246e37515707553b8c28130dc2
3adb0cbb201a75464e3a589d948a6ac22c2824df4de1df49875b76df7e311404
3b392a463314d143b8fb6f2e2c22da1623128817e2cd569d74ce24e167566cc1
3eb10792d1f0c7e07e7248273540f1952d9a5a2996f4b5df70ab026cd9f05517
3ef8e11864cb4fe830ee71e98447368b0255a360f27efcf9201ed9418f328313
419094f251a68a1145c369378229b1230f4b98ac59be1e5aa084a7765f4c76d4
42736c7de60dfab94b3cc902b8692f80cfeb0a5989d1d51db1d25fd7d18dc45b
44b7fb6f761a2e8bf64400e3311c4c4bf343e888ee1b8bbf125881c4617ed70f
45012f93c4cbd739c51f4043a3a1d3c8377272ef606dd39e51a6a81e02dad594
48eb8b500ae6a38617b5738d2b3faec481922a7782246e31d2755c034a45cd5d
4a41a6b6864f52430858836dafaddec95c7c39a3788a856cb081436daa97fde7
5263b7889889b11c9c4540eb8faa6c98bafb8038ad0e22cfbda9edadf0d4ea4c
52f668d0c674f4029e8e4ff528bcc1e51307e6568c03c9c6a4d3ba6c9ac1302e
56d98abcfa535caab5511e127464f2b105789ef710f72adc4ae9d65ac4c89ec0
66a557f1b3623caa94df4ecbb7252b25b413b1165d697359340162860f9fa539
68114526fe2e683a27fd18ef79c2b9408707712af99831574f533473c0b5822d
6a930ffad1d194fbfa2d175e66172c9a53470a52775d7c8bdcd2f67096d912b0
71225be729a67fc91782773bc10027436904c6a58a6b56d7ff474fa0ed4c2908
714e83232afe5d7c71008129f63d76e0ce79d0de43611773f8db9483e1638263
73d600809f3d2bfc9beb8cfa761c465d209cadc8a42003f570273a486565e1ad
75243ffc91f829c0e148f7a7991675d3282c0ca56b9bcf6721cb337b2d6394d7
7c1f72add7f3c5bd9ac3c26f17cd9c3c7b03764ae790baf9c8939a339ac61720
7f8fc2a8f340314b8c37cf2e52c17df22e0b6e756625c61dd87f650ee28fdb37
8225b0fbf8f7e97a13c317b22ef8dfa97d291d31a8e639436338e67c6b80ef83
822f1cc2b1ad36c72ede3dd7e33aa43a8f65557eba145da6334b5a0e88fa738a
8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015
843d4c26ab79b8ea04917549dc85d3126cd2e1c972377182e009b8ebf25a3e07
84e01419bd81f32ac6df0f75f49c604fda9172000a3ae432b3c47b2a6a712d80
8540c5e2d2e85cc6c5d46b1b06b7f6642dce39e0314299a08976cfe6053c7c52
85ab17a4be4ebbe56e5ca7fb0c63c26e764acb7b1e41602bbf63f1ac92b01aa6
884bd8352a0a09c0bbe6a451e31b8995e8295f23025ee9586f17c25959fe22f1
88915cdc03fc5b9a20aec966fe93ee38aa3fd76bfef296e41d305271b3541c96
895fa392c865926e75e0c711fa5360207baf92c0395020146b25a812b4ebdded
99c2917ee5b2a01459a923bdd1c676f15ee73b62b87f696e6735312d26f51e12
9a55211e7b59cd42aa4665f67ec3d145907eb4199e956e52b421afd6ea9fa731
9ae26fdff0351c180d3c463d055fa4f7bcbf1c2b1e5d5672e4d94b10b06b27e2
9de0d24675d34b06af8a34918b566f94e8296d32228371766cbc15d8abc74195
a0a0271bb4af7c5d83993f3366a636a3a9bcda31f662148e4e4e6dd81b2beed2
a1925038db769477ab74b4df34350c35688a795bb718727b0f4292a4a78a6210
aa6093ae92ef933fc67b115b3f5e22f69f2fca61db60e1101197e5bc429a5c75
aa9aa133def537d11a152aec44e76c0f38f92bb68bc70d743a6f4fc787786e20
af0267055194b8495fca64e1134f6945df1cae01c54f88a387a8507d008ae3c5
b12d125871640fe07c2dd7d61d617b75b3fc7c21effb49e07d617a7bb5d5a86b
b2d2f11eb78159e31bce4355ffd5e696717de4270a77ba1d2038e066462008ad
b596ece359a0e4dddb77e562a59d751f992cc3197ad4bed2ff13145e87a391bb
c0df99d896f6b409b47703361145068963f76a08b8d49d4053a9f6d11628f9ef
c4fe355dfa317d1cfaf6a39aa324e94c8a96fcf73410b7f9eec59951cdfaa593
c78a38f48aa4252bdbee7ebebc0dc68eaa95f27d362aa58021fd2f085ca0df4a
c8fc96d99ee53dd4de071bf15190a3e1d96f89cbabf53520645470d5085d4809
c95e70a7d97fcb437772c48872b02264cf7e6bbe65bbfb2427271f1f0093caf3
d63fa35ad0ec42110f7779d3825e3bcf079bf7fe188c7e7909494002194d694d
d78c14ceb4036985495fed31bc4fb4104dd440fa8949be0872c9c45baaf1819b
dc25d8ed9e8d3c1cf204d2849887f57373caa5b2b29483251b42f18c19ec7661
dc3eefe6b1857505fcff69054bb2c7381a95448d621179e0df280cc3859413c6
dc51ed5137587b9033d06b65d9456d6d69dc52a4005cc51b2d23f85e69d4f8c8
ddb8312c15c29b3f36384bae04ec51a8e6d94188be0ef72515169a7025228143
de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
e4e85edb0a9caccfc993e394f606b9662f3f2a14271229db1711d170d85e8c64
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
f50502c38f13201708e8bb2db24c7103ca28eaaaf72d892d2435f2237c1a4ea6
f94c40827295309e660e47038ab6c021e897ec570d812298d3d475159ddc8596
f9f282849d1cf8f3649ab2b38ee674050c4516b9cafe0c8eb5be6f7f5ce6a529
fb15edbb8111d5b2b50516b808937c2687decf7ed02336caa25be0116c781c8a
fed785a6a8ca96fb67230fec5d85f9c508db49f4075aa0ef284af56cd89813e3
ff919ad1d71b199d2fa14cfe84eaeac2f63bfad0e483938bc0c01961d77dcf78

www.egain.com Open in urlscan Pro 13.82.107.234 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Detected technologies

Page Statistics

96 Requests

98 %HTTPS

60 %IPv6

18 Domains

28 Subdomains

24 IPs

4 Countries

1269 kBTransfer

3266 kBSize

33 Cookies

22 Outgoing links

Redirected requests

96 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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www.egain.com Open in urlscan Pro
13.82.107.234 Public Scan

Screenshot
Live screenshot

Full Image

96
Requests

98 %
HTTPS

60 %
IPv6

18
Domains

28
Subdomains

24
IPs

4
Countries

1269 kB
Transfer

3266 kB
Size

33
Cookies

96 HTTP transactions
0 data transactions