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|Trust Center
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Miro

Welcome to Miro's Trust Center, where our commitment to data privacy and
security is central to our operations. Miro provides a visual workspace for
innovation that enables distributed teams of any size to dream, design, and
build the future together.

This Trust Center offers detailed insights into our security practices,
including the specific controls and policies implemented by our teams. You can
explore our compliance standards, request access to comprehensive security
documentation, and gain a clear understanding of how we safeguard your data.

Additionally, we invite you to subscribe for updates to stay informed about the
latest advancements in our security and compliance initiatives.

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Privacy Policy
Overview
Resources
Controls
Subprocessors
FAQ
Updates
Compliance
ISO 27001:2013
SOC 2 Type II
TISAX Level 2
Data Privacy Framework
UK Cyber Essentials
GDPR
CCPACOMPLIANT
CCPA
Microsoft Supplier Security & Privacy Assurance Program
Resources
View all 24 resources

3rd Party Assessments and Certifications

ISO 27001:2022 Certificate - 2024-2027

SOC 2 Type II Report - 2023/2024
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SOC 3 Report - 2023/2024

Cyber Essentials 2024-2025


Questionnaires

Miro CSA CAIQ - 2024

SIG Lite


Diagrams

Enterprise Guard Data Security Architecture Sheet
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Enterprise Guard Data Security - French Version
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Enterprise Guard Data Security - German Version
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Enterprise Guard Data Security - Japanese Version
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Policies

2024 Information Security Policy
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2024 Secure Software Development Lifecycle Policy
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2024 Risk Management Policy
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2024 Incident Response Policy
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Controls
View all 61 controls
Organizational Security
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Risk management program established
Risks assessments performed
Company commitments externally communicated
+ 11 more
Internal Security Procedures
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Security policies established and reviewed
Development lifecycle established
Vulnerabilities scanned and remediated
+ 11 more
Infrastructure Security
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Service infrastructure maintained
Intrusion detection system utilized
Production database access restricted
+ 18 more
Product Security
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Vulnerability and system monitoring procedures established
Penetration testing performed
External support resources available
+ 3 more
Data and Privacy
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Data transmission encrypted
Data encryption utilized
Backup processes established
+ 3 more
Data collected
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Limited personally identifiable information within specified categories:
https://miro.com/legal/privacy-policy/#the-types-of-personal-data-we-collect
Subprocessors
View all 9 subprocessors
Amazon Web Services
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Infrastructure
Ireland l United States

EU data residency (Primary: Ireland, Secondary: Germany)

US data residency (Primary: Virginia, Secondary: Ohio)

Website

Microsoft Corporation
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Accessibility | OCR functionality | Miro AI
United States

Website

Google LLC
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Sensitive Data Discovery (Enterprise Guard)
United States

Enterprise Guard

Website

Zendesk, Inc.
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Customer Support Tickets
Germany

Website

FAQ
View all 10 FAQs
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Where is Miro data stored?

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Where can I find information about Miro's uptime and downtimes?

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Do you offer the same level of data protection to all of your users?

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I found a security bug. Do you have an established bug bounty program?

Updates
View all 2 updates

Miro Joins the EU-US Data Privacy Framework

Privacy

Published September 24, 2024

Miro is now a member organization of the Data Privacy Framework (DPF) program. 
This participation allows personal data to freely flow to the United States from
the European Union, United Kingdom, and Switzerland in accordance with the terms
of Miro’s Customer Data Processing Addendum (DPA) without the need to enter into
additional transfer terms such as the Standard Contractual Clauses (SCCs).  

The EU-US DPF restores an important mechanism for the cross-border transfer of
personal data and was developed to further facilitate transatlantic commerce. 
To participate in the DPF program, Miro completed its self-certification to the
International Trade Administration of the US Department of Commerce via the
Department's DPF program website and publicly committed itself as an
organization to comply with the DPF Principles of notice, choice, security, data
integrity and purpose limitation, access, recourse and enforcement, and
accountability for onward transfers. Miro’s participation in the DPF program
reinforces our dedication to GDPR-driven privacy and data protection principles.

You may find Miro’s listing on the DPF website here and refer to the details
outlined in our updated Privacy Policy’s Section 10 for International Transfers.

Read more

New Enterprise Guard Architecture Data Sheet - August 2024

Security

Published August 10, 2024

Whitepaper with details describing how Miro's Enterprise Guard works