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By continuing to browse, you agree to our use of cookies. * Menu * Search * * PropertyCasualty360 An ALM Exclusive Brand * Sign In Register * Home * Agent & Broker Agent & Broker Agency Management Agency Technology Commercial Lines Personal Lines E&S/Specialty Lines Coverage & Policy Issues Sales & Marketing Recruitment Articles en Español * Claims Claims Auto Catastrophe & Restoration Investigative & Forensics Claims Technology Education & Training Litigation * Markets Markets Commercial Lines Personal Lines E&S/Specialty Workers' Comp Reinsurance * Luminaries Event Coverage Event Site * Risk Management Risk Management Captives Corporate Risk Emerging Risk Cybersecurity Compliance Loss Control Weather Risk Public Sector Risk Regulation/Legislation * InsurTech Center InsurTech Center Innovation Customer Experience Analytics & Data Technology Solutions Technology Implementation Information Security * Coverage Interpretation FC&S Expert Coverage Interpretation * NU Property & Casualty * Claims Magazine * Instant Insights * Events * Podcast Center * Webcasts * Editorial Calendar * Resource Center * Claims Buyers Guide * America's Claims Event (ACE) * Newsletters * About Us * Contact Us * Site Map * Advertise With Us * Terms of Service * Privacy Policy * Follow PropertyCasualty360 * * * Copyright © 2023 ALM Global, LLC. 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Our experienced editorial team is tweeting with the news and insight you need on a variety of Topics: PC_360 Tweeting insurance News. Analysis. Market Trends. Total Coverage of the P&C insurance market. PC360_MARKETS Steve Hallo Tweeting P&C insurance markets info and analysis – including insurance news for specialty insurance, E&S insurance and reinsurance. PC360_TECH Elana Jefferson Tweeting insurance technology related insights for P&C insurance professionals. PC360_RISK Tweeting insights for risk managers and other P&C insurance professionals – including info on enterprise risk management. PC360_CLAIMS Patricia Harman Tweeting info to plug claims professionals into the P&C insurance industry – includes info on catastrophe modeling, forensics, and claims best practices. PC360_AANDB Brittney Meredith-Miller Tweeting practical advice for P&C insurance agents & brokers. Page ends here TRENDING STORIES * NerdWallet: 2023's best renters insurance companies * Insurers face challenges in battle against high premiums * I.I.I.: 10 costliest wildfires in U.S. history * Caring for Traveling Employees: Filling Gaps in Risk and Benefit Offerings * Cost of insurance among top consumer financial concerns RESOURCES A GUIDE TO SOCIAL SELLING FOR INSURANCE: GIVING AGENTS A VOICE ON SOCIAL MEDIA From Denim Social Even in the face of innovation, agent distribution still drives the majority of the insurance market share. Giving agents a voice on social media is a cost-effective way to build consumer trust and brand awareness. Download this guide and learn how to empower agents with social selling. Download Resource › 10X ROI: HOW ONLINE DATA AUTOMATION TRANSFORMS CARRIERS' BOTTOM LINE From Carpe Data Thanks to Moore’s Law, computing power doubling every two years, plus the astonishing advancement in machine learning, it is little wonder that the Economist recently declared, “The world’s most valuable resource is no longer oil, but data.” Download this white paper and discover how carriers can use online data automation to transform their bottom line. Download Resource › MODERNIZING CUSTOMER COMMUNICATIONS: CUSTOMER EXPECTATIONS IN A DIGITAL WORLD From Cincom Insurance companies have always struggled with how and when to engage with their customers. Add to the mixture the growing variety of communications channels and constantly changing regulations, and it is easy to see why carriers struggle to meet expectations. Download this report to learn how digital transformation is impacting the customer experience and how you can adapt. Download Resource › THE RENEWAL SOLUTION: ADDRESSING POOR LOSS RATIOS WITH PROPERTY INTELLIGENCE From Arturo Billions of dollars of losses are compounding for insurance carriers everywhere. If you’re only assessing property risk at the beginning of the policy, you’re missing major portions of the lifecycle and opportunities to reduce underinsurance, capture premium leakage, and balance your risk profile. Download this white paper to learn about the renewal solution. Download Resource › PERILS AREN'T CONFINED BY TERRITORY BOUNDARIES. ARE YOU? From Guidewire Software This white paper explores how geospatial hazard rating techniques provide a far more accurate view of risk to each peril at specific property locations--and why this presents enormous new opportunities to P&C insurers. Download Resource › EXCEEDING EXPECTATIONS OR FALLING SHORT? AUTO CLAIMS TRENDS, INSIGHTS AND IMPACTS REVEALED From LexisNexis® Risk Solutions Carriers are laser-focused on customer satisfaction, and each claims experience yields a different result. Whether it’s FNOL processes, the ease of digital interactions or the time it takes to settle the claim, where is the industry delivering for customers? Where is it falling short? Download the latest white paper from LexisNexis Risk Solutions on the customer claims experience for insights into these questions and more. Download Resource › BOOK SMART: MEASURING YOUR TRUE SMALL COMMERCIAL RISK From Verisk How do you measure alignment between the policies in your small commercial portfolio and the risks on the ground? How do you ensure that your book of business matches your risk appetite? Download this white paper to help answer those questions by applying structured, relevant data to help determine where you stand in relation to your strategic goals. Download Resource › HOW P&C INSURERS PROVIDE DIGITAL ENGAGEMENT FOR PREMIUM AGENT EXPERIENCES From Glia This white paper reveals how carriers can streamline complex processes, provide faster, more immediate agent support and help them to write more business. Download Resource › 12 INSURANCE INDUSTRY TRENDS IN 2023 From One Inc This report reviews the challenges and opportunities impacting the property/casualty insurance industry, and 12 insurance industry trends in 2023 that will drive the ability to provide a frictionless customer experience. Download Resource › HAZARD DATA ENHANCEMENTS REDUCE RISK & IMPROVE SERVICE From Melissa Cost, technology or both keep many insurers from capitalizing on the most effective data for policy pricing and claim validation. Download this white paper and learn how arming your company with the right data can help reduce risk, improve service & increase sales. Download Resource › GEOCODING: THE KEY TO GAINING AN EDGE IN PROPERTY UNDERWRITING From Melissa Geocoding solutions have long been used by insurers for underwriting and risk assessment. Download this white paper and learn how building-based geocoding offers the precision needed to close the $43B value-at-risk gap insurers face using outdated technologies. Download Resource › SURVIVING INFLATION: HOW INSURERS CAN IMPROVE LOSS RATIOS & REDUCE EXPENSES WITH NEXT GEN TECHNOLOGY & PROCESS OPTIMIZATION From One Inc To stay competitive, insurers need to lower loss ratios, increase revenue, reduce expenses and achieve operational efficiencies that improve customer experience. Access this on-demand webinar and learn how next generation technology can help you do all that and drive insurer value. Download Resource › COMMERCIAL INSURANCE 2023: THE DIGITAL TIPPING POINT From Guidewire Software The commercial insurance industry continues to show strong premium growth due to favorable trends in new business formation and improved risk management. More recent trends mean that insurers need to continue to focus on efficiency, modernization and organizational agility. Download this white paper and learn how you can align your leaders to identify, define and execute a strategy to leverage the opportunity the digital tipping point provides. Download Resource › READING THE TERRAIN: MAKING SENSE OF GEOSPATIAL TECHNOLOGIES FOR INSURANCE From Nearmap Aerial imagery has emerged as the best visual source of truth for property intelligence, supporting many functions of insurance including quoting, underwriting and claims. Those insurers that make the smartest aerial imagery technology decisions will realize operational efficiencies, better decision-making and happier clients. Download this eBook to learn how. Download Resource › INSURANCE OUTLOOK 2023 From Arturo As we head into the new year, insurers all have a part to play in defining the outlook and future. Insurability, underinsurance, climate change and customer experience are all daunting challenges. Download this white paper to learn about the current state of insurance and what to look out for in 2023. Download Resource › EFFECTIVE USE OF GEOLOCATION TO MORE ACCURATELY MANAGE RISK From Melissa As property risk shifts to reflect a changing climate, having accurate, updated geolocation data is more important than ever. Download this white paper and learn how you can gain access to rich geolocation data that provides a current, complete picture of a property to be assessed. Download Resource › HOW INSURANCE CARRIERS CAN INCREASE PREMIUM GROWTH From Glia The customer experience has become a primary driver for both attracting new customers and retaining existing policyholders. As the customer experience becomes entirely digital, this is where insurance providers need to differentiate themselves from the pack. Discover how carriers can sell more online, improve servicing speed and satisfaction, and empower agents to place more business. Download Resource › HOW P&C INSURERS ARE USING DIGITAL CUSTOMER SERVICE AS A DIFFERENTIATOR From Glia P&C carrier contact centers are not going away any time soon and in the digital world, the quality of customer service is critical. This white paper reveals how a standalone chat is not enough to improve CSR confidence, customer satisfaction, and to differentiate yourself as both an insurer and employer of choice. Download it now to learn how greater digitization can help. Download Resource › prev next Browse More Resources → PROPERTYCASUALTY360 DON’T MISS CRUCIAL NEWS AND INSIGHTS YOU NEED TO MAKE INFORMED DECISIONS FOR YOUR P&C INSURANCE BUSINESS. 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