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MITIGATE RISK IN PRODUCT DECISIONS

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UNDERSTAND WHAT IT'S LIKE TO BE YOUR CUSTOMER

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FORRESTER NAMES USERTESTING A LEADER IN EXPERIENCE RESEARCH IN 2023

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20 criteria.
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MITIGATE RISK IN PRODUCT DECISIONS

Build better products faster—and with confidence.
Learn more Run a free test
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REGISTER FOR THE HUMAN INSIGHT SUMMIT

Join us in Seattle for The Human Insight Summit (THiS), UserTesting's annual
customer conference August 28–30.
Register Learn more
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UNDERSTAND WHAT IT'S LIKE TO BE YOUR CUSTOMER

Hear what your audience is saying and see what they mean, so you can create
better experiences.
Start here See how it works



FORRESTER NAMES USERTESTING A LEADER IN EXPERIENCE RESEARCH IN 2023

Learn more about the value of Experience Research Platforms (XRPs) and why
UserTesting is named an industry leader with the highest possible scores across
20 criteria.
Get the report Start here
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HOW THE USERTESTING PLATFORM WORKS

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ASK YOUR CUSTOMERS

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WATCH YOUR CUSTOMERS’ EXPERIENCE 

CxNs give you a first-hand view of your customers’ experience through video.
Watch their experience and hear the inflection in their voice.
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LEARN FROM YOUR CUSTOMERS 

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INTRODUCING OUR LATEST PLATFORM ADDITIONS, USERZOOM AND ENJOYHQ


INNOVATION FUELED BY UX INSIGHT

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"To help our customers launch the most compelling digital experiences, we
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empowering us with a higher degree of confidence."

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"Our CEO, Satya Nadella, tells us often that the source of innovation comes from
having a deep sense of empathy. And it's true, empathy makes us better
innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire
company get feedback from our customers at every single point in the journey."

Tom Lorusso | Xbox Principal User Research Manager, Microsoft


"To help our customers launch the most compelling digital experiences, we
partner with UserTesting to bring human insight into our design process,
empowering us with a higher degree of confidence."

Jaime Vasquez | Principal Experience Architect & Digital Strategist, Adobe
Consulting


"Our CEO, Satya Nadella, tells us often that the source of innovation comes from
having a deep sense of empathy. And it's true, empathy makes us better
innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire
company get feedback from our customers at every single point in the journey."

Tom Lorusso | Xbox Principal User Research Manager, Microsoft


"To help our customers launch the most compelling digital experiences, we
partner with UserTesting to bring human insight into our design process,
empowering us with a higher degree of confidence."

Jaime Vasquez | Principal Experience Architect & Digital Strategist, Adobe
Consulting


"Our CEO, Satya Nadella, tells us often that the source of innovation comes from
having a deep sense of empathy. And it's true, empathy makes us better
innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire
company get feedback from our customers at every single point in the journey."

Tom Lorusso | Xbox Principal User Research Manager, Microsoft

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SOLUTIONS FOR EVERY TEAM


UX AND DESIGN

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PRODUCT

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CUSTOMER EMPATHY FOR EVERY EXPERIENCE

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UI VS. UX

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UX DESIGN FOR EVERY EXPERIENCE

No matter how you define UX design, keeping your customer at the center is what
experts agree matters most


TESTING CX

Customer-centricity is an ever-evolving goal. Learn why testing a holistic view
of your experiences is the best way to ensure great CX.



WHAT'S NEXT?

Check out the latest news, insights, features, tips, thought leadership, and
more!

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buttons to disable rotation. Use Next and Previous buttons to navigate, or jump
to a slide using the slide dots.

Learn why UserTesting was named the leader in 2023

See why UserTesting was recognized as a leader and given the highest possible
scores across 20 criteria. 

Get the report
10th Edition | 2023 Experience Research Industry Report
Discover how the experience research industry has accelerated and changed over
the last ten years with teams outside of UX and CX leveraging research and
insights.
 
Get the report
2023 Generational Banking Report | US, UK, AUS
To get a sense of evolving banking expectations, UserTesting commissioned a
global survey of 3,800 consumers to learn the spending and banking habits of
generations from the silent generation to Gen Z. 
 
Get the report
The industry's two leading insights platforms have joined forces

Together, we're elevating experience research and insights to new heights.

Read more
July 2023 product release

Check out our latest product release designed to help teams quickly gain a
richer understanding of their customers and amplify their voices. 

Learn more
Amplifying human abilities with AI

UserTesting CEO, Andy MacMillan and Chief Scientist, Ranjitha Jumar, write about
our vision for AI, and how it'll impact the industry.

Learn more
Learn why UserTesting was named the leader in 2023

See why UserTesting was recognized as a leader and given the highest possible
scores across 20 criteria. 

Get the report
10th Edition | 2023 Experience Research Industry Report
Discover how the experience research industry has accelerated and changed over
the last ten years with teams outside of UX and CX leveraging research and
insights.
 
Get the report
2023 Generational Banking Report | US, UK, AUS
To get a sense of evolving banking expectations, UserTesting commissioned a
global survey of 3,800 consumers to learn the spending and banking habits of
generations from the silent generation to Gen Z. 
 
Get the report
The industry's two leading insights platforms have joined forces

Together, we're elevating experience research and insights to new heights.

Read more
July 2023 product release

Check out our latest product release designed to help teams quickly gain a
richer understanding of their customers and amplify their voices. 

Learn more
Amplifying human abilities with AI

UserTesting CEO, Andy MacMillan and Chief Scientist, Ranjitha Jumar, write about
our vision for AI, and how it'll impact the industry.

Learn more
Learn why UserTesting was named the leader in 2023

See why UserTesting was recognized as a leader and given the highest possible
scores across 20 criteria. 

Get the report
10th Edition | 2023 Experience Research Industry Report
Discover how the experience research industry has accelerated and changed over
the last ten years with teams outside of UX and CX leveraging research and
insights.
 
Get the report
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