www.reaction-club.com
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Effective URL: https://www.reaction-club.com/help-center-setup/
Submission: On March 06 via manual from AE — Scanned from DE
Effective URL: https://www.reaction-club.com/help-center-setup/
Submission: On March 06 via manual from AE — Scanned from DE
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LAUNCH A STEP CHALLENGE 6 STEPS 10 MINS DURATION * Test Reaction * Customize duration * Create teams * Connect wearables * Make it inclusive * Customer’s tips * Test Reaction * Customize duration * Create teams * Connect wearables * Make it inclusive * Customer’s tips OVERVIEW You’ve just created a company, that’s great! You’ve completed your first step 🤩 In this journey, we’ll guide you to create engaging step challenges that boost teamwork, connectivity, and workplace wellbeing. AFTER READING THIS ARTICLE, YOU SHOULD BE ABLE TO: * Add or replace challenges and post events to keep your team engaged. * Customize Reaction to your company's goals and needs * Measure engagement and make data-driven decisions WE'RE IN THIS TOGETHER! Although we try to make the initial setup process as fast and easy as possible, we know that people can benefit from having a demo or a phone call with us. You can schedule it here. Our support team (at the bottom right corner of your screen) responds quickly to ANY question. Play Video GETTING STARTED Test Reaction During your trial period with our platform, we anticipate you might have questions on the following: 1. Data Privacy and Security: * We prioritize the privacy of your company and employees, ensuring it’s an integral part of our solution. Learn more here 2. Support: * Our dedicated support team is ready to assist users facing login issues or challenges while using the app. Members can reach out directly from the app to ensure this initiative adds no extra load to your workload. 3. Choosing the Right Plan: * We offer different plans tailored to your team size and needs. Explore the options here to find the perfect fit. Play Video Set a start date and duration for the challenge 1. After creating your account, find the Step Challenge widget on the admin dashboard. 2. Click on “View More” to discover two challenges: one ongoing and one for the future. * For the current challenge, the dates are automatically set, so no setup is required. You can start inviting participants to test it right away. * For the future challenge, you can click “Edit” to choose a start and end date. The challenge begins at 1 minute past midnight on your chosen day and ends at 11:59 on the end date. The challenge’s time zone aligns with your account settings. 3. When your next challenge is ready, you can invite participants to warm up with the current one or terminate it. * Upon termination, members joining the app will see a countdown timer to the start of the new challenge. 4. That’s it! Share the link or QR code with your team, and you’re all set. Play Video Create Teams for Friendly Competition 1. Visit your admin dashboard and click on “Settings.” 2. Scroll down to the “Teams” section and click ‘Add’ to create teams for your challenge. 3. Once teams are added, participants opening the app will see a pop-up prompting them to select a team. Each participant can choose only one team. 4. In your Step Challenge, the teams will be displayed above the leaderboard. Participants can click on a team to view its members and send supportive messages, fostering engagement. 5. Consider starting a challenge without teams initially. As engagement naturally decreases, add teams to inject excitement. It serves as a powerful tool to rekindle enthusiasm among participants. Play Video Connect Wearable devices While wearables are optional, participants can integrate them for enhanced tracking. There are two straightforward methods: 1. Automatic Integration: Connect wearables to either Google Fit or Apple Health. They will seamlessly integrate with the app, capturing relevant data. 2. Manual Integration: Access the app menu, go to “Wearables,” and select the preferred device for integration. That’s it! Easy and simple. Participants now have the option to enhance their tracking experience by seamlessly connecting their wearables. Play Video Make your challenge inclusive With Reaction, everyone can participate in the challenge. Team members can earn points by manually adding activities to the app. 1. On the app home screen, click ‘+’ and then ‘Add Activity.’ 2. Select the activity from the list and post it on the app’s feed. We don’t convert activities to steps to maintain the challenge’s reliability. However, participants earn points for sharing their activities. This allows everyone to contribute, earn rewards, and feel part of the challenge, even if they don’t use the steps feature. Play Video TIPS FROM OTHER CUSTOMERS “During our first challenge, I sent a weekly update to the company announcing the weekly leaders, improvers, and other stats. In each email, I added the invitation QR code. Each time more people joined the challenge, so by the 4th week, we had almost everyone in the company joining" Terry HVP Sales “I recommend creating an official launch event and having the CEO or someone from the management team announce the challenge. It got our team excited, and almost everyone joined" Glen SVP HR “I asked 5 colleagues to be the first ones to post pictures on the feed. When new participants join, they see the app is active and feel comfortable sharing. And it worked well! Many employees share experiences on the app daily" Julie EHR & Admin manager “During our first challenge, I sent a weekly update to the company announcing the weekly leaders, improvers, and other stats. In each email, I added the invitation QR code. Each time more people joined the challenge, so by the 4th week, we had almost everyone in the company joining" Terry HVP Sales “I recommend creating an official launch event and having the CEO or someone from the management team announce the challenge. It got our team excited, and almost everyone joined" Glen SVP HR Previous Next TOOLS & RESOURCES LET'S CONNECT & ENERGIZE YOUR TEAM MARKETING TOOLKIT GET YOUR TEAM EXCITED Email templates, banners and videos to help you get people excited about the challenge GET YOUR TEAM EXCITED Email templates, banners and videos to help you get people excited about the challenge Access SCHEDULE A CALL NEED A HAND? Our team would be happy to help you get started. Find a time that works for you, and we'll help you customize the platform for your needs NEED A HAND? Our team would be happy to help you get started. Find a time that works for you, and we'll help you customize the platform for your needs Schedule a call FREQUENTLY ASKED QUESTIONS Where Do I find my admin panel login details? To access the admin panel, please visit https://hr.reaction-club.app/login. Use the email address associated with your account and the password you set during the initial registration process. If you can’t recall your password, simply click on the “Forgot Password” option to initiate a password reset. Can Reaction's team help me setup my platform? Yes. We would love to help you get started. Please schedule a call with us here X