us.soundcore.com
Open in
urlscan Pro
23.227.38.74
Public Scan
Submitted URL: https://news.anker.com/pub/cc?_ri_=X0Gzc2X%3DAQpglLjHJlDQG3OtsXullzgyCpTB06CNNGKzcwCO4JzbBpAIavlKoEH7dsMsovHREzd1fF5THg...
Effective URL: https://us.soundcore.com/products/aerofit-pro-a3871011?utm_source=responsys&utm_medium=email&utm_content=ENG&utm_campaign...
Submission: On November 02 via manual from DE — Scanned from DE
Effective URL: https://us.soundcore.com/products/aerofit-pro-a3871011?utm_source=responsys&utm_medium=email&utm_content=ENG&utm_campaign...
Submission: On November 02 via manual from DE — Scanned from DE
Form analysis 7 forms found in the DOM
/search
<form class="mt-4 relative flex justify-between" action="/search">
<input class="w-full font-medium placeholder:text-[#C4C4C4] border rounded-[100px] border-[#C4C4C4] px-3 py-2" id="q-search-popup" required="" name="q" placeholder="Find what you seek" value="" x-webkit-speech="">
<button type="submit" class="absolute right-4 top-[10px]" aria-label="submit search">
<svg xmlns="http://www.w3.org/2000/svg" width="18" height="18" viewBox="0 0 18 18" fill="none">
<path
d="M7.33335 2.33329C4.57193 2.33329 2.33335 4.57187 2.33335 7.33329C2.33335 10.0947 4.57193 12.3333 7.33335 12.3333C10.0948 12.3333 12.3334 10.0947 12.3334 7.33329C12.3334 4.57187 10.0948 2.33329 7.33335 2.33329ZM0.666687 7.33329C0.666687 3.65139 3.65146 0.666626 7.33335 0.666626C11.0153 0.666626 14 3.65139 14 7.33329C14 8.87389 13.4775 10.2924 12.5999 11.4213L17.0893 15.9107C17.4147 16.2361 17.4147 16.7638 17.0893 17.0892C16.7638 17.4147 16.2362 17.4147 15.9108 17.0892L11.4214 12.5998C10.2925 13.4774 8.87395 14 7.33335 14C3.65146 14 0.666687 11.0152 0.666687 7.33329Z"
fill="#BDBDBD"></path>
</svg>
</button>
</form>/search
<form class="w-full h-[50px] bg-white px-6 flex items-center" action="/search">
<input class="flex-1 border-b border-b-[#EAEAEA] placeholder:text-[#DEDEDE] mr-2" id="q" required="" name="q" placeholder="Find what you seek" value="" x-webkit-speech="">
<button type="submit">
<svg class="p-1.5 stroke-[#17BBEF] border rounded-full border-[#17BBEF] w-[30px] h-[30px] stroke-[1.2]" fill="none" stroke="currentColor" stroke-width="2" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg" aria-hidden="true">
<path stroke-linecap="round" stroke-linejoin="round" d="M21 21l-6-6m2-5a7 7 0 11-14 0 7 7 0 0114 0z"></path>
</svg>
</button>
<button @click="search=false" class="ml-2.5">
<svg class="p-1.5 stroke-[#17BBEF] border rounded-full border-[#17BBEF] w-[30px] h-[30px] stroke-[1.2]" fill="none" stroke="currentColor" stroke-width="1.5" viewBox="0 0 24 24" xmlns="http://www.w3.org/2000/svg" aria-hidden="true">
<path stroke-linecap="round" stroke-linejoin="round" d="M6 18L18 6M6 6l12 12"></path>
</svg>
</button>
</form>POST /cart/add
<form method="post" action="/cart/add" id="product_form_7809611333822" accept-charset="UTF-8" class="shopify-product-form" enctype="multipart/form-data"><input type="hidden" name="form_type" value="product"><input type="hidden" name="utf8" value="✓">
<input type="hidden" name="id" value="43246265958590">
<div class="product_klarna"></div>
<div class="tn-info hidden" style="display: block;">
<span class="tn-info-text">Try free for 14 days.</span>
<img class="tn-info-logo" src="https://components.trynow.net/images/trynow_logo.svg" alt="tryNow Logo">
<span class="tn-model-trigger" data-tn-modal-trigger="">
<a class="tn-info-icon-trigger" aria-label="Learn more about tryNow (opens in modal)">Learn More</a>
<span class="tn-info-icon"></span>
</span>
</div>
<div class="affirm-as-low-as" data-page-type="product" data-amount="16999">4 interest-free payments or as low as <span class="affirm-ala-price">$16</span>/mo with <span
class="__affirm-logo __affirm-logo-blue __ligature__affirm_full_logo__ __processed">Affirm</span>. <a class="affirm-modal-trigger" aria-label="Learn more about Affirm Financing (opens in modal)" href="javascript:void(0)">Learn more</a></div>
<div class="product_myregistry" style="margin-bottom: 20px;">
<span class="icon">
<svg t="1669704944051" class="icon" viewBox="0 0 1024 1024" version="1.1" xmlns="http://www.w3.org/2000/svg" p-id="2851" xmlns:xlink="http://www.w3.org/1999/xlink" width="200" height="200">
<path
d="M880 310H732.4c13.6-21.4 21.6-46.8 21.6-74 0-76.1-61.9-138-138-138-41.4 0-78.7 18.4-104 47.4-25.3-29-62.6-47.4-104-47.4-76.1 0-138 61.9-138 138 0 27.2 7.9 52.6 21.6 74H144c-17.7 0-32 14.3-32 32v200c0 4.4 3.6 8 8 8h40v344c0 17.7 14.3 32 32 32h640c17.7 0 32-14.3 32-32V550h40c4.4 0 8-3.6 8-8V342c0-17.7-14.3-32-32-32z m-334-74c0-38.6 31.4-70 70-70s70 31.4 70 70-31.4 70-70 70h-70v-70z m-138-70c38.6 0 70 31.4 70 70v70h-70c-38.6 0-70-31.4-70-70s31.4-70 70-70zM180 482V378h298v104H180z m48 68h250v308H228V550z m568 308H546V550h250v308z m48-376H546V378h298v104z"
p-id="2852"></path>
</svg>
</span>
<p class="txt">Join our Registry, and create your own wish list for gifts now!</p>
</div>
<div class="purchase-details has-quantity-box">
<div class="cart-warning"></div>
<div class="purchase-details__buttons purchase-details__spb--true">
<div class="product_purchase_buttons product__form-v2">
<button type="button" data-disable-auto-collect="true" class="button customize-button ajax-submit product_addcart customize_button_addtocart"> Add to Cart </button>
<button type="button" class="button customize-button product_buynow customize_button_buynow button--primary">Try Before You Buy</button>
<div class="hidden" data-try-now-config="" data-button-type="buyNow" data-button="Try Before You Buy" data-desc="Try free for 14 days." data-tng=""></div>
<script>
$(function() {
const custom_purchase = {
line_item: function line_item(variants, product) {
const quantity = Number($('.purchase-details .quantity-input').val()) || 1
let line_item = {};
variants.map(item => {
if (item.sku === product.sku) line_item.variant_id = item.id
});
line_item.quantity = quantity;
return line_item;
},
variantArr: function variantArr(variants, product) {
const quantity = Number($('.purchase-details .quantity-input').val()) || 1
let variantArr = {};
variants.map(item => {
if (item.sku === product.sku) variantArr.id = item.id
});
variantArr.quantity = 1;
return variantArr;
},
// gifts + bundle 数据获取
getItems: function getItems() {
function itemParse($item, quantity) {
const handle = $item.find('handle')
const randomVariants = []
$item.find('.random-variant-ids').each(function() {
randomVariants.push($(this).data('variant'))
})
if (randomVariants.length) {
const randomIndex = Math.floor(Math.random() * 10) % randomVariants.length
return {
...randomVariants[randomIndex],
quantity: $item.data('quantity') * quantity
}
} else {
return {
...$item.data('variant'),
product: {
title: $item.data('product-title'),
type: $item.data('product-type')
},
quantity: $item.data('quantity') * quantity
}
}
}
const items = []
// 买赠商品
if ($('.product-free-gift').length) {
const quantity = Number($('.purchase-details .quantity-input').val()) || 1
$('.product-free-gift .gift-list .gift-item.active').each(function() {
const itemData = itemParse($(this), quantity)
items.push(itemData)
})
}
// bundle商品
if ($('.product-bundle').length) {
const quantity = Number($('.purchase-details .quantity-input').val()) || 1
$('.product-bundle .bundle-list .bundle-item.active').each(function() {
const itemData = itemParse($(this), quantity)
items.push(itemData)
})
}
return items
}
}
const tryNowPlanId = $('[name="trynow:selling_plan_id"]meta').attr('content')
const buynow = function(e) {
e.preventDefault();
$(this).addClass('is-loading')
const isTryNow = $(this).data('tryNow')
const quantity = Number($('.purchase-details .quantity-input').val()) || 1
let line_items = [];
if (line_items.length === 0) {
line_items = [{
variant_id: "43246265958590",
quantity: quantity,
}]
}
if (isTryNow) {
line_items[0].selling_plan_id = tryNowPlanId
}
const items = custom_purchase.getItems()
line_items.push(...items.map((item) => ({
variant_id: item.id,
quantity: item.quantity
})))
// 数据上报
let productList = [];
let skus;
skus = "A3871Z11"
var oVariant = {
"id": 43246265958590,
"title": "Midnight Black",
"option1": "Midnight Black",
"option2": null,
"option3": null,
"sku": "A3871Z11",
"requires_shipping": true,
"taxable": true,
"featured_image": {
"id": 34187345985726,
"product_id": 7809611333822,
"position": 1,
"created_at": "2023-10-30T00:33:06-07:00",
"updated_at": "2023-10-30T00:33:06-07:00",
"alt": null,
"width": 3000,
"height": 3000,
"src": "\/\/us.soundcore.com\/cdn\/shop\/products\/A3871Z11_TD01_V1.jpg?v=1698651186",
"variant_ids": [43246265958590]
},
"available": true,
"name": "AeroFit Pro - Midnight Black",
"public_title": "Midnight Black",
"options": ["Midnight Black"],
"price": 16999,
"weight": 204,
"compare_at_price": null,
"inventory_management": "shopify",
"barcode": "194644153014",
"featured_media": {
"alt": null,
"id": 26569958981822,
"position": 1,
"preview_image": {
"aspect_ratio": 1.0,
"height": 3000,
"width": 3000,
"src": "\/\/us.soundcore.com\/cdn\/shop\/products\/A3871Z11_TD01_V1.jpg?v=1698651186"
}
},
"requires_selling_plan": false,
"selling_plan_allocations": [{
"price_adjustments": [],
"price": 16999,
"compare_at_price": null,
"per_delivery_price": 16999,
"selling_plan_id": 6291587262,
"selling_plan_group_id": "9402f4355599fa10a1d1c9da30afbe7549aa9534"
}],
"quantity_rule": {
"min": 1,
"max": null,
"increment": 1
}
}
productList.push({
'name': "",
'id': "A3871Z11",
'category': '',
'categoryName': "headphone",
'brand': "Soundcore",
'variant': "Midnight Black",
'price': "169.99",
'quantity': quantity
})
if (items.length) {
skus += "," + items.map((item) => item.sku).join(',')
productList.push(...items.map((item) => ({
'name': item.name,
'id': item.sku,
'category': '',
'categoryName': "headphone",
'brand': "Soundcore",
'variant': item.title,
'price': item.price / 100,
'quantity': quantity
})))
}
window.dataLayer.push({
'event': 'eeEvent',
'eventCategory': 'EnhancedEcommerce',
'eventAction': 'BuyNow',
'eventLabel': skus,
'ecommerce': {
'currencyCode': 'USD', // 填写对应货币 USD EUR...
'add': {
'products': productList
}
}
})
let obj = JSON.parse(
'{"id":43246265958590,"title":"Midnight Black","option1":"Midnight Black","option2":null,"option3":null,"sku":"A3871Z11","requires_shipping":true,"taxable":true,"featured_image":{"id":34187345985726,"product_id":7809611333822,"position":1,"created_at":"2023-10-30T00:33:06-07:00","updated_at":"2023-10-30T00:33:06-07:00","alt":null,"width":3000,"height":3000,"src":"\/\/us.soundcore.com\/cdn\/shop\/products\/A3871Z11_TD01_V1.jpg?v=1698651186","variant_ids":[43246265958590]},"available":true,"name":"AeroFit Pro - Midnight Black","public_title":"Midnight Black","options":["Midnight Black"],"price":16999,"weight":204,"compare_at_price":null,"inventory_management":"shopify","barcode":"194644153014","featured_media":{"alt":null,"id":26569958981822,"position":1,"preview_image":{"aspect_ratio":1.0,"height":3000,"width":3000,"src":"\/\/us.soundcore.com\/cdn\/shop\/products\/A3871Z11_TD01_V1.jpg?v=1698651186"}},"requires_selling_plan":false,"selling_plan_allocations":[{"price_adjustments":[],"price":16999,"compare_at_price":null,"per_delivery_price":16999,"selling_plan_id":6291587262,"selling_plan_group_id":"9402f4355599fa10a1d1c9da30afbe7549aa9534"}],"quantity_rule":{"min":1,"max":null,"increment":1}}'
);
let position = "Product Detail Page";
if ($(this).parents(".fixBot-purchase").length > 0) {
position += "_Sticky_Button";
}
let totalPrice = 0
productList.forEach((item) => {
totalPrice += Number(item.price)
})
window.dataLayer.push({
"event": "begin_checkout",
"page_group": "Product Detail Page_" + obj.sku,
"position": position,
"ecommerce": {
"currency": "USD",
"value": totalPrice,
"items": productList.map((item) => ({
"item_id": item.id,
"item_name": "AeroFit Pro",
"item_brand": "Soundcore",
"item_category": "headphone",
"item_variant": item.variant,
"price": item.price,
"quantity": item.quantity
}))
}
});
const isCouponShow = $('.product-marketing-module .product__marketing_module_coupon').data("show_discounts")
Shopify.theme.bundleBuynow({
authorization: "Basic NDlkOTI4NDRjODRmN2NmMDIxZWI5YTExNTY5MzQyMzQ=",
checkout: {
line_items: line_items,
presentment_currency: "USD",
is_upstream_button: true,
page_type: "product",
secret: true,
wallet_name: "Checkout",
discount_code: isCouponShow == true ? $('#couponCode').text() : undefined,
has_selling_plans: isTryNow,
},
onSuccess: () => {},
onError: (err) => {
$.dialog({
title: err.message,
content: err.description,
type: 'red'
})
$(this).removeClass('is-loading')
}
});
}
const addToCart = function(e) {
e.preventDefault();
$(this).addClass('is-loading')
const isTryNow = $(this).data('tryNow')
let variantsArr = [];
const quantity = Number($('.purchase-details .quantity-input').val()) || 1
if (variantsArr.length === 0) {
variantsArr = [{
id: "43246265958590",
quantity: quantity
}]
}
if (isTryNow) {
variantsArr[0].selling_plan = tryNowPlanId
}
const items = custom_purchase.getItems()
variantsArr.push(...items.map((item) => ({
id: item.id,
quantity: item.quantity
})))
Shopify.theme.addItemsToCart(variantsArr, {
onError: err => $.dialog({
title: err.message,
content: err.description,
type: 'red'
}),
onDone: () => $(this).removeClass('is-loading')
});
let obj = JSON.parse(
'{"id":43246265958590,"title":"Midnight Black","option1":"Midnight Black","option2":null,"option3":null,"sku":"A3871Z11","requires_shipping":true,"taxable":true,"featured_image":{"id":34187345985726,"product_id":7809611333822,"position":1,"created_at":"2023-10-30T00:33:06-07:00","updated_at":"2023-10-30T00:33:06-07:00","alt":null,"width":3000,"height":3000,"src":"\/\/us.soundcore.com\/cdn\/shop\/products\/A3871Z11_TD01_V1.jpg?v=1698651186","variant_ids":[43246265958590]},"available":true,"name":"AeroFit Pro - Midnight Black","public_title":"Midnight Black","options":["Midnight Black"],"price":16999,"weight":204,"compare_at_price":null,"inventory_management":"shopify","barcode":"194644153014","featured_media":{"alt":null,"id":26569958981822,"position":1,"preview_image":{"aspect_ratio":1.0,"height":3000,"width":3000,"src":"\/\/us.soundcore.com\/cdn\/shop\/products\/A3871Z11_TD01_V1.jpg?v=1698651186"}},"requires_selling_plan":false,"selling_plan_allocations":[{"price_adjustments":[],"price":16999,"compare_at_price":null,"per_delivery_price":16999,"selling_plan_id":6291587262,"selling_plan_group_id":"9402f4355599fa10a1d1c9da30afbe7549aa9534"}],"quantity_rule":{"min":1,"max":null,"increment":1}}'
);
let position = "Product Detail Page";
if ($(this).parents(".fixBot-purchase").length > 0) {
position += "_Sticky_Button";
}
const productList = [{
"item_id": obj.sku,
"item_name": "AeroFit Pro",
"item_brand": "Soundcore",
"item_category": "headphone",
"item_variant": obj.title,
"price": obj.price / 100,
"quantity": quantity
}]
if (items.length) {
productList.push(...items.map((item) => ({
'item_id': item.sku,
'item_name': item?.product?.title || item.name,
'item_brand': "Soundcore",
'item_category': item?.product?.type || '',
'item_variant': item.title,
'price': item.price / 100,
'quantity': quantity
})))
}
window.dataLayer.push({
"event": "add_to_cart",
"page_group": "Product Detail Page_" + obj.sku,
"position": position,
"ecommerce": {
"currency": 'USD',
"value": productList.reduce((pre, next) => pre.price + next.price, productList[0]),
"items": productList
}
});
Shopify.theme.collectAWSGaData([{
eventType: 'add_to_cart',
itemId: obj.sku,
}])
}
if (!window.customize_button_addtocart_click) {
window.customize_button_addtocart_click = true;
$('.customize_button_addtocart').click(addToCart)
}
if (!window.customize_button_buynow_click) {
window.customize_button_buynow_click = true;
$('.customize_button_buynow').click(buynow)
}
const $tryNowConfig = $('[data-try-now-config]')
const tryNowInit = function() {
const {
buttonType,
button,
desc,
tng
} = $tryNowConfig.data()
const urlSearchParams = new URLSearchParams(location.search)
if (urlSearchParams.get('_tng') === 'false') {
return
}
if (tng) {
let _tng = urlSearchParams.get("_tng") || sessionStorage.getItem('_tng')
const currentURL = new URL(window.location.href)
currentURL.searchParams.delete("_tng")
history.replaceState(null, "", currentURL.toString())
if (_tng !== tng) {
return
} else {
sessionStorage.setItem('_tng', _tng)
}
}
let tryNowButtonSelector = ''
if (buttonType === 'addToCart') {
tryNowButtonSelector = '.customize_button_addtocart'
} else if (buttonType === 'buyNow') {
tryNowButtonSelector = '.customize_button_buynow'
}
const $tryNowButton = $(tryNowButtonSelector)
$tryNowButton.data('try-now', 'true')
$tryNowButton.text(button)
$('.customize-button').removeClass('button--primary')
$tryNowButton.addClass('button--primary')
$('.tn-info .tn-info-text').html(desc)
$('.tn-info').show()
}
if ($tryNowConfig.length && !window.tryNowInited) {
window.tryNowInited = true
tryNowInit()
}
});
</script>
</div>
</div>
</div>
<input type="hidden" name="product-id" value="7809611333822">
</form>POST /cart/add
<form method="post" action="/cart/add" id="product_form_7809611333822" accept-charset="UTF-8" class="shopify-product-form" enctype="multipart/form-data"><input type="hidden" name="form_type" value="product"><input type="hidden" name="utf8" value="✓">
<div class="
purchase-box
mx-auto flex h-full w-auto items-center
min-xl:w-base-xl
md-l:mx-[40px]
l-xl:mx-[80px]
md:px-6
">
<div class="purchase-left">
<div class="product-name">AeroFit Pro</div>
</div>
<div class="purchase-right">
<div class="purchase-price ">
<div class="price-container " data-current-price="16999" data-savings="">
<div class="flex items-center ">
<span class="current-price current_price price">
<span class="money"> $169.99 </span>
</span>
<span class="old-price was-price price">
<span class="money">
</span>
</span>
</div>
<div class="savings hidden sale savings !block">
</div>
</div>
</div>
<div class="clearfix product_form init smart-payment-button--true product_form--swatches" id="product-form-7809611333822" data-product-form="" data-money-format="${{amount}}" data-shop-currency="USD"
data-select-id="product-select-7809611333822" data-enable-state="true"
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<div class="tn-info hidden" style="display: block;">
<span class="tn-info-text">Try free for 14 days.</span>
<img class="tn-info-logo" src="https://components.trynow.net/images/trynow_logo.svg" alt="tryNow Logo">
<span class="tn-model-trigger" data-tn-modal-trigger="">
<a class="tn-info-icon-trigger" aria-label="Learn more about tryNow (opens in modal)">Learn More</a>
<span class="tn-info-icon"></span>
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</div>
<div class="affirm-as-low-as" data-page-type="product" data-amount="16999">4 interest-free payments or as low as <span class="affirm-ala-price">$16</span>/mo with <span class="__affirm-logo __affirm-logo-blue">Affirm</span>.
<a class="affirm-modal-trigger" aria-label="Learn more about Affirm Financing (opens in modal)" href="javascript:void(0)">Learn more</a></div>
<div class="product_myregistry" style="margin-bottom: 20px;">
<span class="icon">
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<p class="txt">Join our Registry, and create your own wish list for gifts now!</p>
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<div class="myregistry" id="MyRegistryWidgetApiContainer_0" onfocus="event.target.style.outlineWidth='1px'; event.target.style.outlineStyle='solid'"
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url="https://us.soundcore.com/products/aerofit-pro-a3871011?utm_source=responsys&utm_medium=email&utm_content=ENG&utm_campaign=US_231101_sc_npd_webnamz_aerofit&e_id_s=324d7ef7e29f1aa7462a2dfe534761e3&customer_id=4c0f8176970ec6a7014c0ffbb88113eb&variant=43246265958590"
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style="cursor: pointer; text-align: center; margin: 15px 0px 0px; padding: 5px; position: relative; z-index: 2;" random="418"
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* Home
* All
* AeroFit Pro
AEROFIT PRO
1 review
* Air-Like comfort with open-ear design.
* Ultra-soft materials with a gentle finish.
* Snug and secure fit with flexible ear hooks.
* Extra stability via detachable neckband.
* Robust bass via 16.2mm oversized drivers.
* True spatial audio and LDAC technology support.
* IPX5 water-resistant with SweatGuard™️.
Learn More Overview
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Product Overview
Anker 523 Power Bank
$27.99
* - Charge Fast Anywhere: The 20W USB-C port has enough power to charge an
iPhone 12 to 50% in just 30 minutes. Also equipped with a 12W USB port if you
need to charge a second device.
* - Super Slim: At only 0.6 inches thick, this 20W portable charger fits in any
backpack, purse, or work bag.
* - Backup Power: The 10,000mAh cell capacity gives you enough power to charge
an iPhone 13 more than once, a Samsung S20 more than one and a half times,
and an iPad mini 5 once.
* - Safe Travels: PowerCore 10K features our exclusive MultiProtect safety
system which combines a fire-resistant casing, temperature control, and many
more safety features so you can charge anywhere with no worries.
* - What You Get: Anker 523 Power Bank (PowerCore 10K), USB-A to USB-C cable,
USB-C to USB-C cable, welcome guide, our worry-free 18-month warranty, and
friendly customer service.
Note: Products with electrical plugs are designed for use in the US. Outlets and
voltage differ internationally and this product may require an adapter or
converter for use in your destination. Please check compatibility before
purchasing.
Anker 523 Power Bank
Free
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$169.99
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* Air-Like comfort with open-ear design.
* Ultra-soft materials with a gentle finish.
* Snug and secure fit with flexible ear hooks.
* Extra stability via detachable neckband.
* Robust bass via 16.2mm oversized drivers.
* True spatial audio and LDAC technology support.
* IPX5 water-resistant with SweatGuard™️.
Learn More Overview
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AeroFit Pro
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AeroFit Pro
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Open-Ear Comfort
Non-intrusive design and air conduction audio work in tandem for pressureless
listening and air-like comfort.
Feel the Softness
Crafted with gentle skin-loving material, experience maximum comfort with
AeroFit Pro's snuggly soft design.
Snug, Flexible, and Comfortably Secure
Ergonomically designed, the flexible ear hook is constructed from 0.7mm thick
aerospace-grade titanium wire, capable of withstanding up to 5,000 bends for an
adaptive fit.
Add Extra Stability
Reliable when you need it. AeroFit Pro utilizes a detachable and adjustable
neckband to provide total stability during even the most intense workouts.
IPX5 Water-Resistant
Featuring industry-leading waterproof and sweatproof performance, soundcore
exclusive SweatGuard™ technology, and a unique chamber design for total
protection.
Intuitive Button Control
Ready for action, AeroFit Pro opts for physical buttons that provide precise
control even when on the move.
Open-Ear Comfort
Non-intrusive design and air conduction audio work in tandem for pressureless
listening and air-like comfort.
Feel the Softness
Crafted with gentle skin-loving material, experience maximum comfort with
AeroFit Pro's snuggly soft design.
Snug, Flexible, and Comfortably Secure
Ergonomically designed, the flexible ear hook is constructed from 0.7mm thick
aerospace-grade titanium wire, capable of withstanding up to 5,000 bends for an
adaptive fit.
Add Extra Stability
Reliable when you need it. AeroFit Pro utilizes a detachable and adjustable
neckband to provide total stability during even the most intense workouts.
IPX5 Water-Resistant
Featuring industry-leading waterproof and sweatproof performance, soundcore
exclusive SweatGuard™ technology, and a unique chamber design for total
protection.
Intuitive Button Control
Ready for action, AeroFit Pro opts for physical buttons that provide precise
control even when on the move.
* Robust Bass
* Detail-Rich Sound
* Spatial Audio
* Directional Acoustics
* Robust Bass
* Detail-Rich Sound
* Spatial Audio
* Directional Acoustics
COMPARE SOUNDCORE OPEN-EAR EARBUDS
AeroFit Pro
AeroFit
Drivers 16.2mm 14mm LDAC ✓ - Spatial Audio ✓ - Detachable Neckband ✓ - Playtime
14 Hours / 46 Hours 11 Hours / 42 Hours Fast Charging 10 Minutes = 5.5 Hours 10
Minutes = 4 Hours Multipoint Connection ✓ ✓ Calls 4 Mics with AI Algorithm 4
Mics with AI Algorithm Waterproof IPX5 IPX7 Sweatproof ✓ ✓ Control Button
Control Touch Control App ✓ ✓
View Full Specifications
FAQ
* Specifications
* Wearing
* Operation related
* Charging related
* Sound quality
* App features related
* UI related
* Daily maintenance of headphones
* Bluetooth connection
* Call
* Documents & Drivers
* What Bluetooth version does soundcore AeroFit Pro support?
Bluetooth V5.3.
* What is the Bluetooth range?
10m/33ft.
* What audio codecs does soundcore AeroFit Pro support?
SBC, AAC, LDAC.
* What is the battery capacity of the earbuds and how long do they take to
charge?
Each earbud is 105mAh, it takes about 1 hour to fully charge.
* What is the battery capacity of the charging case and how long does it take
to charge?
750mAh, it takes about 2 hours to fully charge.
* How long do the earbuds last on a single charge?
50% volume: Listening to music lasts about 14 hours.
100% volume: Listening to music lasts about 10 hours.
50% volume in LDAC mode: Listening to music lasts about 10 hours.
Call mode: 10.5 hours.
* How many Bluetooth devices can the earbuds record?
The earbuds can record up to 8 Bluetooth devices at the same time.
* Does the charging case support wireless charging?
No, it doesn't.
* Does the product have a wear detection function?
No, it doesn't.
* Does soundcore AeroFit Pro support multi-point connection?
Yes, they support this feature. However, it needs to be activated and
controled via the soundcore app.
* Does soundcore AeroFit Pro support ANC?
No, it doesn't.
* What is the waterproof grade of these earbuds?
Earbuds: IPX5
Charging Case: non-waterproof
Note:
- Do not place earbuds and the charging case into a washing machine.
- Make sure that the earbuds and the charging case are dry before charging.
* What is the maximum Bluetooth latency for this product?
Around 200ms.
* Does the earphone support fast charging?
The earbuds support fast charging with a 10min charge providing 5.5 hours of
power. The charging case does not support fast charging.
* How should I wear soundcore AeroFit Pro earbuds?
1. Without Detachable Neckband (Daily Use)：
Take the earbuds from the charging case, then rotate the ear hooks along the
auricle of your ear to achieve proper positioning.
2. With Detachable Neckband (During Workout):
- Adjust the detachable neckband to an appropriate length.
- Snap the earbuds onto the detachable neckband. Make sure the orientation is
correct by aligning the marks on the earbuds and the detachable neckband.
- With the detachable neckband positioned at the back of your neck, place the
ear hooks on your ears as you find comfortable.
* What should I do if I experience discomfort while wearing the detachable
neckband?
1. The neckband can be manually adjusted to the most comfortable position.
2. It is recommended to adjust the length of the neckband to avoid contact
with the skin.
* What should I do if I find soundcore AeroFit Pro uncomfortable to wear for a
long periods of time?
1. Try manually adjusting the ear hooks to find a more comfortable position.
2. Rotate and adjust the wearing angle of the headphones.
* How do I install the detachable neckband?
1. Adjust the detachable neckband to an appropriate length.
2. Snap the earbuds into the detachable neckband. Make sure the orientation
is correct by aligning the marks on the earbuds and detachable neckband.
3. Put on the detachable neckband, situating it behind your neck, and
position the ear hooks onto your ears.
* Are soundcore AeroFit Pro earbuds bone conduction?
No, the soundcore AeroFit series, including AeroFit Pro use air conduction
instead of bone conduction.
* What should I do if the soundcore AeroFit Pro has a loose fit?
1. Rotate to adjust the wearing angle of the earbuds.
2. It is recommended to use with the detachable neckband for a more secure
fit.
* Can I wear the soundcore AeroFit Pro earbuds when swimming?
No, you can't.
* Can the ear hooks be rotated?
No, they can't.
* How do I turn soundcore AeroFit Pro earbuds on/off?
1. When opening the case for the first time, you need to tear off the
insulation stickers from the earbud charging pin. After opening the charging
case, remove the earbuds, then place them back inside their charging slot and
close the case.
2. Each earbuds features an individual power button. Press and hold the
button to turn the earbuds on. To turn both on simultaneously, hold down the
power button on each earbud at the same time.
* How do I answer and hang up a phone call with the buttons?
Answer the call: Press the button on either earbud.
Reject phone calls: Long press the button on either earbud for 1 second.
* What functions do the buttons have?
* How to reset soundcore AeroFit Pro?
1. Place the earbuds in the charging case with the case open.
2. Press and hold the button on the charging case for 10 seconds until the
LED indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally.
It's important to note that when resetting the earbuds, they should be
properly connected to the charging case. To ensure a successful reset, make
sure that the left and right earbuds are placed correctly inside the charging
case, and you should see white LED indicators, indicating a proper
connection.
If the LED indicators in the charging case do not light up, please check the
following:
1. Ensure that the charging case and earbuds are firmly connected.
2. Confirm that both the charging case and the earbuds have sufficient power.
3. Clean the charging pins using a dry cloth to remove any dirt or debris
that may hinder the charging process.
* How to connect soundcore AeroFit Pro to the soundcore app?
1. Download and upgrade the soundcore app to V3.39 or above. If you already
have the app, it is recommended to uninstall it and then download it again.
Overwriting installation is not recommended.
2. Pair your earbuds with your phone. Currently, the soundcore app does not
support computers.
3. Open the app and select "Add Device". The app will automatically connect
to the earbuds. The first time you enter the app, you must agree to enable
location permissions.
4. If the connection fails, click "Set Up Manually" > "AeroFit" > "soundcore
AeroFit Pro" on the page to check whether it can be added manually. If you
can't find the corresponding model on this page, you can take a screenshot.
5. For iOS phones, go into the region of the system, switch to United States.
For Andriod phones, switch the system language to English (United States).
6. If it still fails, please uninstall and reinstall the app and log in
again.
* What should I do if AeroFit Pro cannot charge?
1. Remove the insulation stickers covering the charging pins on the earbuds.
2. Try charging the case first to ensure it has power left.
3. Clean the charging pins with a dry cloth and an alcohol-based
disinfectant. This is to ensure all charging contact pins on the earbuds and
charging case are completely clean and dry of sweat and water. Then put the
earbuds correctly into the case.
4. Put the earbuds in the charging case, close the cover first, wait for 6
seconds, and then open the cover to see if the earbuds turn on again.
5. Charge your charging case with a different charging cable and wall
charger, and make sure the charging case has enough power.
* How long does it take to fully charge (including headphones and charging
case)?
About 2 hours.
* How many times can I charge my earbuds when the charging case is at full
power?
When fully charged, the AeroFit Pro charging case is capable of providing a
full charge to the earbuds roughly 2.3 times.
Under normal circumstances the you can expect 14H of playtime for the earbuds
and 46H for the charging case.
* Does soundcore AeroFit Pro support wireless charging?
No, it doesn't.
* Is there a risk of long-term charging?
The earbuds feature charging protection and there is no risk. It is also
recommended to stop charging once they have reached full charge.
* What should I do if soundcore AeroFit Pro discharge quickly?
Please note that playtime varies according to the volume level and audio
content played on the earbuds, so please provide us with detailed information
on how you listen/use your AeroFit Pro earbuds.
Please also try the following tips:
- Fully charge both earbuds and use them at the same time. Test how long they
can last at an average volume and let us know the durations (minutes).
- Turn off LDAC mode via soundcore App.
* What should I do if the sound quality of soundcore AeroFit Pro is poor?
1. Set different EQ's in the app or customize EQ settings.
2. Reset earbuds as follows:
- Place the earbuds in the charging case with the case open.
- Press the button on the charging case for 10 seconds until the LED
indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally.
3. Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to
gently clean the metal mesh filter.
4. Make sure the earbuds are worn at the correct angle.
* What should I do if the volume on one side of soundcore AeroFit Pro is lower?
1. Set the volume balance between left and right ear in the soundcore app.
2. Reset earbuds as follows:
- Place the earbuds in the charging case with the case open.
- Press the button on the charging case for 10 seconds until the LED
indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally.
3. Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to
gently clean the metal mesh filter. If possible, please try to use a bulb
blower to clean the earbuds - the air will be into the port/filter, the
dust/dirt inside the earbuds can loosen and extract debris, then use a cotton
swab or toothpick to remove them.
4. Make sure the earbuds are worn at the correct angle.
* What should I do if one side of soundcore AeroFit Pro has no sound?
1. Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to
gently clean the metal mesh filter.
2. Put both earbuds into the charging case at the same time, close the cover,
and then open it to reconnect.
3. If it still doesn't work, please delete the pairing history from your
Bluetooth device and then reset them by doing the following:
- Place the earbuds in the charging case with the case open.
- Press the button on the charging case for 10 seconds until the LED
indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally.
4. Try connecting them with a different device.
* What should I do if the noise blocking effect of soundcore AeroFit Pro is
poor?
AeroFit Pro does not have any noise reduction features, allowing users to
better perceive their surroundings. However, this design is affected by
environmental noise, and when the environmental noise is too loud, it will
affect the sound quality of the earbuds. Therefore, please avoid using them
in outdoor scenarios where the noise level is high.
* What should I do if Podcast and Treble Booster EQ effect is poor?
Podcast EQ is recommended to be used when listening to Podcasts. It is
recommended to use the default EQ or custom EQ settings for music mode.
* What should I do if I am unable to adjust the volume or the volume is too
low?
1. For Android devices, please set volume synchronization or turn on absolute
volume.
2. Turn the volume down one notch on your phone. Then turn up the volume of
both your phone and earbuds with the music/video to the maximum.
3. Reset earbuds as follows:
- Place the earbuds in the charging case with the case open.
- Press the button on the charging case for 10 seconds until the LED
indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally.
4. Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to
gently clean the metal mesh filter. If possible, please try to use a bulb
blower to clean the earbuds - the air will be into the port/filter, the
dust/dirt inside the earbuds can loosen and extract debris, then use a cotton
swab or toothpick to remove them.
5. Make sure the earbuds are worn at the correct angle.
6. Try these earbuds with another device.
* What should I do if the sound becomes quiet and the bass performance becomes
worse during exercise?
1. Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to
gently clean the metal mesh filter and check if sweat flows into the sound
outlet position. If possible, please try to use a bulb blower to clean the
earbuds - the air will be into the port/filter, the dust/dirt inside the
earbuds can loosen and extract debris, then use a cotton swab or toothpick to
take them out.
2. Turn off head tracking in Spatial Audio effects via soundcore app.
* What should I do if the sound is unclear or the volume is low when using them
in a noisy environment?
The advantage of open-sound devices is that they allow ambient noise to
filter in, but the downside is that loud external sounds can overpower the
audio from the earbuds, making it difficult to hear. You can adjust the
volume of the earbuds accordingly for a better listening experience.
* What should I do if I experience sound leakage?
First and foremost, the open-sound headphones are designed to deliver a more
natural and expansive soundstage, coupled with a comfortable wearing
experience. This design permits some ambient noise to seep in, allowing you
to stay aware of your surroundings while indulging in your music. This
feature proves particularly useful for outdoor activities or situations where
it's crucial to be mindful of environmental sounds.
However, a byproduct of this design is the "sound leakage" issue. It's not a
flaw in the product's quality, but rather a natural occurrence associated
with the open-sound design. This might result in others hearing some sound at
high volumes, but under normal volumes, this should seldom happen.
* What should I do if the Spatial Audio effect is poor?
It is recommended to use Spatial Audio for games and movies. Please use the
default EQ or custom EQ settings for music.
* Why does the firmware upgrade sometimes fail?
You will be informed once a new firmware version is detected when you connect
the earbuds to the soundcore app. Ensure the earbuds are placed in the
charging case and the case remains open until the firmware update is
complete. During the update, ensure the earbuds are being charged and avoid
using them.
If it can't upgraded successfully, please try the following:
1. Make sure your earbuds have enough power.
2. Uninstall and reinstall your soundcore app.
3. Try updating your firmware with a different Bluetooth device in a good
network environment to see if it helps at all.
If the problem still persists, please provide your phone model and the Serial
Number on the app so our team can investigate further.
* How do I enable LDAC mode?
1. Download the soundcore app on your phone and ensure your earbuds are
connected to the app.
2. Open the app, go to the AeroFit Pro interface. In the upper right corner,
click Settings > Sound Mode > Preferred Audio Quality to enable LDAC mode.
This selection will trigger an update for your earbuds.
3. After the update is completed, you will notice an LDAC icon on the AeroFit
Pro interface in the soundcore app. This indicates that your earbuds now
support LDAC mode.
4. Please keep in mind that LDAC mode can only be utilized if your mobile
device also supports LDAC. If you are using a Samsung mobile phone, you may
need to manually activate the LDAC switch in the Bluetooth settings
interface.
Note:
1) LDAC is exclusively supported on Android phone systems 8.0 or above and is
not compatible with iOS devices.
2) The factory firmware of your earbuds does not include LDAC support.
Therefore, it is necessary to update the firmware as per the provided
guidelines.
3) Once LDAC is enabled, the earbuds will automatically exit the multipoint
connection.
* How do I activate Spatial Audio?
- Pair the earbuds with soundcore app.
- Go to Sound Effects and then choose Spatial Audio.
* How do I connect to two devices at the same time?
- To connect the earbuds with two Bluetooth devices at the same time, open
the soundcore app,
go to Settings and select Dual Connections > Enable Dual Connections >
Connect New Device.
- Make sure that you are not using LDAC mode and multipoint connection at the
same time.
*The Dual Connections feature is turned off by default.
* How to make the setting of button controls via soundcore app?
- Pair the earbuds with soundcore app and turn it on.
- Open the Settings via soundcore app and then turn on controls via soundcore
App.
* Battery Display
The battery level of the earphone and charging case can be checked in the
app.
* Charging Case Light Effects
Battery less than 20%: A red light flashes.
20% - 60% battery: Short white light pulses.
60% - 100% battery: long white light pulses.
* Successful Pairing
After successfully pairing with the Bluetooth device, the light in the
charging case will slowly flash.
* How do I clean the earbuds and charging case?
To clean the earbuds: Regularly use rubbing alcohol and a cotton swab to
clean the sound outlet and charging pins. If possible, please try to use a
bulb blower to clean the earbuds - air will be pushed into the port/filter,
and the dust/dirt inside the earbuds can loosen and extract debris, then use
a cotton swab or toothpick to remove them.
To clean the charging case: Use regular cleaning wipes or a soft cloth with
rubbing alcohol to gently clean the charging case.
* Tips for Daily Maintenance of soundcore AeroFit Pro Earbuds.
1. Ensure the earbuds are clean. You should clean your earbuds after
exercising or sweating to avoid bacterial growth;
2. The materials of our headphones are carefully selected, but a select few
people may have an adverse reaction to some specific materials. If you
experience any unusual discomfort, or your skin feels irritated while wearing
soundcore AeroFit Pro earbuds, immediately stop using them and contact
soundcore customer support for further assistance.
* How do I clean the detachable neckband?
If it is dirty, it can be rinsed with clean water. If clean water cannot
clean it, it can be cleaned with an appropriate amount of detergent.
* What should I do if the earbuds can't pair with another device or
auto-connect with the last paired device?
- Ensure that the insulation stickers covering the connectors on the earbuds
has been removed.
- Fully charge the earbuds.
- Please try to put the earbuds back into the case, close the cover, and then
reopen the charging case. The earbuds will automatically turn on and
reconnect to the last paired device. (If the earbuds were previously
connected to a different device, and you want to disconnect, you need to
close the cover for at least 6 seconds and then reopen it.).
If they still can't pair with your device, please try the following tips:
-"Forget" the headphones in your device's Bluetooth history.
- Reset the headphones: Place the earbuds in the charging case with the case
open. Press the button on the charging case for 10 seconds until the LED
indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally.
When resetting the earbuds, make sure the earbuds are properly connected to
the charging case, or it may cause the reset to fail. When you place the left
and right earbuds into the charging case, there will be white LED indicators
which confirms the earbuds are properly connected with the charging case.
If the indicators in the charging case don't light up, please check whether
the charging case and earbuds are properly connected, have enough power, and
clean the charging pins with a dry cloth.
- Please try it with another device (phone/tablet/etc.) and see if the issue
persists.
* What should I do if the earbuds keep disconnecting or the sound is
interrupted?
Please note that this doesn't necessarily mean there is an issue with the
earbuds, but may have something to do with the connected device and
environment. Bluetooth signals may be influenced by obstructions, such as
walls, pillars, home appliances, Wi-Fi, and more. To ensure a stable
connection, we recommend avoiding such obstructions:
We kindly ask you to try the following troubleshooting as they have often
proven to help:
- Try reducing the distance between your right earbud and your audio device,
like having your audio device in your right pocket or right side. Your right
earbud is the master (main) earbud. It connects to your audio device and to
the left earbud.
- Reset the earbuds as follows:
Place the earbuds in the charging case with the case open. Press the button
on the charging case for 10 seconds until the LED indicators inside the case
flash 3 times and then flash in sequence. This confirms that the reset was
successful and your earbuds can be connected normally.
- Reset your Bluetooth connection by turning off the Bluetooth from your
device (phone/tablet/etc.) for at least 10seconds and then turn it back on.
Please note, turning Bluetooth off and back on quickly will not reset the
connection.
- Try closing any other apps you are not using on your device.
- Test the earbuds by listening to downloaded music/videos.
- Please try with another device (phone/tablet/etc.) and see if the issue is
the same.
* What should I do if there is a delay between the earbuds and the device?
It's important to note that there may be a slight delay when using any type
of Bluetooth audio device, which is a common limitation of Bluetooth
technology. In most cases this delay is minimal and should not impact your
experience. However, it's worth mentioning that the delay can be influenced
by various factors such as the Bluetooth earbuds themselves, the connected
device, the audio source, the specific application being used, and even the
network conditions.
To fix this issue, please try the following:
1. "Forget" the earbuds in your device's Bluetooth history. Reboot your
Bluetooth device such as your phone or computer.
2. Make sure the charging case has enough power, and reset thee earbuds as
per the steps below:
- Place the earbuds into the charging case and keep the case open.
- Press and hold the charging case button for 10 seconds until the LED
indicators in the charging case flash white three times. This confirms that
the reset is successful.
When resetting the earbuds, make sure the earbuds are properly connected to
the charging case, or it may cause the reset to fail. When you place the left
and right earbuds in the charging case, there will be white LED indicators
which confirms the earbuds are properly connected with the charging case.
If the indicators in the charging case don't light up, please check whether
the charging case and earbuds are properly connected, have enough power, and
clean the charging pins with a dry cloth.
3. Test your earbuds with a different Bluetooth device, app, and downloaded
music/videos to see if the problem still persists.
4. Make sure the Bluetooth device and earbuds are within Bluetooth range, and
there is no signal interference between them.
* What should I do if earbuds still connect to my device when they are in the
case and closed?
1. Clean the charging pins with a dry cloth and an alcohol-based
disinfectant. This is to ensure all charging contact pins on the earbuds and
charging case are completely clean and dry of sweat and water. Then put the
earbuds correctly into the case.
2. Put the earbuds in the charging case, close the cover first, wait for 6
seconds, and then open the cover to use.
* What should I do if the left/right earbuds connected to the two devices
separately?
When this happen, the earbuds wil both function in Mono mode. To go back to
Stereo mode, put your buds back in the case and close it. Disable Bluetooth
on one of your two devices. Make sure there is only one discoverable
Bluetooth device around. Then open your case and take out your earbuds, they
will reconnect with the only available device in Stereo mode.
* My earbuds work fine but only one bud shows as connected in the soundcore
app, and I can't use UI setting and other functions. What should I do?
1. Please put the earbuds back in the charging case and close the cover.
After 6 seconds, take them out and reconnect them to your Bluetooth device.
2. Close the soundcore app in the background and then restart it.
* In some special place, such as airpot, business building with open space, the
earbuds is easy to lose connection. In some specific locations, such as the
airport or an open-space office, my AeroFit Pro earbuds easily lose
connection, how can I fix this?
In these places, there tends to be lots of Wi-Fi signals that may occupy
signal channel resources, caucing the communication channels for the earbuds
to be disrupted.
Please try the following tips:
1. If you can't leave the location causing issues, use your phone on the
right hand side when using the earbuds.
2. Play videos and songs, try to download them as much as possible.
3. If it is not an iPhone, please temporarily disable some unnecessary app
traffic settings on your phone.
* What should I do if the call quality is poor when using soundcore AeroFit
Pro?
1. Make sure you have raised both the volume of the earbuds and the connected
device to the maximum.
2. Make sure you're wearing the earbuds in the correct position.
3. Try switching to the phone mic and make a call to see if the problem still
persists.
4. Upgrade the soundcore app and firmware to the latest version.
* What should I do if my voice sounds low and unclear to the person on the
other end of the call?
1. Confirm whether the earbud speaker is blocked. If there is a blockage,
please try to use a Q-tip with a bit of rubbing alcohol to gently clean it.
2. If you are only using one earbud, ensure that the other earbud is in the
charging case.
3. Ensure that you are wearing the earbuds in the correct position. If the
earbuds are not worn properly, you may not achieve the correct call
performance.
4. Ensure that the audio output device selected is "soundcore AeroFit Pro" on
the device and turn up the volume on your device.
5. If you make a call through an app, try using your phone to make a call
instead to see if the problem persists.
6. Try testing your earbuds with a different Bluetooth device in a different
environment to see if there is any difference.
* How do I select the audio input and output on a Windows computer when using
soundcore AeroFit Pro?
1. If you only want to listen to audio on the computer, select "soundcore
AeroFit Pro" for the computer audio. If you need to adjust the volume, adjust
both the software and the computer volume.
2. If you need to use a conference app on your computer such as
Zoom/Microsoft Teams, please set the input and output of the software as
stated below:
- Microphone for software: soundcore AeroFit Pro Hands-Free
- Speaker for app: soundcore AeroFit Pro Hands-Free
If you need to adjust the volume, use the app. If you cannot adjust the
volume on the app, please select "soundcore AeroFit Pro Hands-Free" as the
output on your computer and adjust the volume.
3. If you need to use an audio and video app on your computer and you cannot
set the input and output on the app, open the computer audio settings and
choose the following settings:
Input: soundcore AeroFit Pro Hands-Free
Output: soundcore AeroFit Pro Hands-Free
* User Guide
AeroFit Pro User Guide
2023-11-02T09:23:07Z
* Specifications
* What Bluetooth version does soundcore AeroFit Pro support?
Bluetooth V5.3.
* What is the Bluetooth range?
10m/33ft.
* What audio codecs does soundcore AeroFit Pro support?
SBC, AAC, LDAC.
* What is the battery capacity of the earbuds and how long do they take to
charge?
Each earbud is 105mAh, it takes about 1 hour to fully charge.
* What is the battery capacity of the charging case and how long does it
take to charge?
750mAh, it takes about 2 hours to fully charge.
* How long do the earbuds last on a single charge?
50% volume: Listening to music lasts about 14 hours. 100% volume:
Listening to music lasts about 10 hours. 50% volume in LDAC mode:
Listening to music lasts about 10 hours. Call mode: 10.5 hours.
* How many Bluetooth devices can the earbuds record?
The earbuds can record up to 8 Bluetooth devices at the same time.
* Does the charging case support wireless charging?
No, it doesn't.
* Does the product have a wear detection function?
No, it doesn't.
* Does soundcore AeroFit Pro support multi-point connection?
Yes, they support this feature. However, it needs to be activated and
controled via the soundcore app.
* Does soundcore AeroFit Pro support ANC?
No, it doesn't.
* What is the waterproof grade of these earbuds?
Earbuds: IPX5 Charging Case: non-waterproof Note: - Do not place earbuds
and the charging case into a washing machine. - Make sure that the earbuds
and the charging case are dry before charging.
* What is the maximum Bluetooth latency for this product?
Around 200ms.
* Does the earphone support fast charging?
The earbuds support fast charging with a 10min charge providing 5.5 hours
of power. The charging case does not support fast charging.
* Wearing
* How should I wear soundcore AeroFit Pro earbuds?
1. Without Detachable Neckband (Daily Use)： Take the earbuds from the
charging case, then rotate the ear hooks along the auricle of your ear to
achieve proper positioning. 2. With Detachable Neckband (During Workout):
- Adjust the detachable neckband to an appropriate length. - Snap the
earbuds onto the detachable neckband. Make sure the orientation is correct
by aligning the marks on the earbuds and the detachable neckband. - With
the detachable neckband positioned at the back of your neck, place the ear
hooks on your ears as you find comfortable.
* What should I do if I experience discomfort while wearing the detachable
neckband?
1. The neckband can be manually adjusted to the most comfortable position.
2. It is recommended to adjust the length of the neckband to avoid contact
with the skin.
* What should I do if I find soundcore AeroFit Pro uncomfortable to wear for
a long periods of time?
1. Try manually adjusting the ear hooks to find a more comfortable
position. 2. Rotate and adjust the wearing angle of the headphones.
* How do I install the detachable neckband?
1. Adjust the detachable neckband to an appropriate length. 2. Snap the
earbuds into the detachable neckband. Make sure the orientation is correct
by aligning the marks on the earbuds and detachable neckband. 3. Put on
the detachable neckband, situating it behind your neck, and position the
ear hooks onto your ears.
* Are soundcore AeroFit Pro earbuds bone conduction?
No, the soundcore AeroFit series, including AeroFit Pro use air conduction
instead of bone conduction.
* What should I do if the soundcore AeroFit Pro has a loose fit?
1. Rotate to adjust the wearing angle of the earbuds. 2. It is recommended
to use with the detachable neckband for a more secure fit.
* Can I wear the soundcore AeroFit Pro earbuds when swimming?
No, you can't.
* Can the ear hooks be rotated?
No, they can't.
* Operation related
* How do I turn soundcore AeroFit Pro earbuds on/off?
1. When opening the case for the first time, you need to tear off the
insulation stickers from the earbud charging pin. After opening the
charging case, remove the earbuds, then place them back inside their
charging slot and close the case. 2. Each earbuds features an individual
power button. Press and hold the button to turn the earbuds on. To turn
both on simultaneously, hold down the power button on each earbud at the
same time.
* How do I answer and hang up a phone call with the buttons?
Answer the call: Press the button on either earbud. Reject phone calls:
Long press the button on either earbud for 1 second.
* What functions do the buttons have?
* How to reset soundcore AeroFit Pro?
1. Place the earbuds in the charging case with the case open. 2. Press and
hold the button on the charging case for 10 seconds until the LED
indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally. It's important to note that when resetting the earbuds, they
should be properly connected to the charging case. To ensure a successful
reset, make sure that the left and right earbuds are placed correctly
inside the charging case, and you should see white LED indicators,
indicating a proper connection. If the LED indicators in the charging case
do not light up, please check the following: 1. Ensure that the charging
case and earbuds are firmly connected. 2. Confirm that both the charging
case and the earbuds have sufficient power. 3. Clean the charging pins
using a dry cloth to remove any dirt or debris that may hinder the
charging process.
* How to connect soundcore AeroFit Pro to the soundcore app?
1. Download and upgrade the soundcore app to V3.39 or above. If you
already have the app, it is recommended to uninstall it and then download
it again. Overwriting installation is not recommended. 2. Pair your
earbuds with your phone. Currently, the soundcore app does not support
computers. 3. Open the app and select "Add Device". The app will
automatically connect to the earbuds. The first time you enter the app,
you must agree to enable location permissions. 4. If the connection fails,
click "Set Up Manually" > "AeroFit" > "soundcore AeroFit Pro" on the page
to check whether it can be added manually. If you can't find the
corresponding model on this page, you can take a screenshot. 5. For iOS
phones, go into the region of the system, switch to United States. For
Andriod phones, switch the system language to English (United States). 6.
If it still fails, please uninstall and reinstall the app and log in
again.
* Charging related
* What should I do if AeroFit Pro cannot charge?
1. Remove the insulation stickers covering the charging pins on the
earbuds. 2. Try charging the case first to ensure it has power left. 3.
Clean the charging pins with a dry cloth and an alcohol-based
disinfectant. This is to ensure all charging contact pins on the earbuds
and charging case are completely clean and dry of sweat and water. Then
put the earbuds correctly into the case. 4. Put the earbuds in the
charging case, close the cover first, wait for 6 seconds, and then open
the cover to see if the earbuds turn on again. 5. Charge your charging
case with a different charging cable and wall charger, and make sure the
charging case has enough power.
* How long does it take to fully charge (including headphones and charging
case)?
About 2 hours.
* How many times can I charge my earbuds when the charging case is at full
power?
When fully charged, the AeroFit Pro charging case is capable of providing
a full charge to the earbuds roughly 2.3 times. Under normal circumstances
the you can expect 14H of playtime for the earbuds and 46H for the
charging case.
* Does soundcore AeroFit Pro support wireless charging?
No, it doesn't.
* Is there a risk of long-term charging?
The earbuds feature charging protection and there is no risk. It is also
recommended to stop charging once they have reached full charge.
* What should I do if soundcore AeroFit Pro discharge quickly?
Please note that playtime varies according to the volume level and audio
content played on the earbuds, so please provide us with detailed
information on how you listen/use your AeroFit Pro earbuds. Please also
try the following tips: - Fully charge both earbuds and use them at the
same time. Test how long they can last at an average volume and let us
know the durations (minutes). - Turn off LDAC mode via soundcore App.
* Sound quality
* What should I do if the sound quality of soundcore AeroFit Pro is poor?
1. Set different EQ's in the app or customize EQ settings. 2. Reset
earbuds as follows: - Place the earbuds in the charging case with the case
open. - Press the button on the charging case for 10 seconds until the LED
indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally. 3. Use a Q-tip with a bit of rubbing alcohol or a small, clean
brush to gently clean the metal mesh filter. 4. Make sure the earbuds are
worn at the correct angle.
* What should I do if the volume on one side of soundcore AeroFit Pro is
lower?
1. Set the volume balance between left and right ear in the soundcore app.
2. Reset earbuds as follows: - Place the earbuds in the charging case with
the case open. - Press the button on the charging case for 10 seconds
until the LED indicators inside the case flash 3 times and then flash in
sequence. This confirms that the reset was successful and your earbuds can
be connected normally. 3. Use a Q-tip with a bit of rubbing alcohol or a
small, clean brush to gently clean the metal mesh filter. If possible,
please try to use a bulb blower to clean the earbuds - the air will be
into the port/filter, the dust/dirt inside the earbuds can loosen and
extract debris, then use a cotton swab or toothpick to remove them. 4.
Make sure the earbuds are worn at the correct angle.
* What should I do if one side of soundcore AeroFit Pro has no sound?
1. Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to
gently clean the metal mesh filter. 2. Put both earbuds into the charging
case at the same time, close the cover, and then open it to reconnect. 3.
If it still doesn't work, please delete the pairing history from your
Bluetooth device and then reset them by doing the following: - Place the
earbuds in the charging case with the case open. - Press the button on the
charging case for 10 seconds until the LED indicators inside the case
flash 3 times and then flash in sequence. This confirms that the reset was
successful and your earbuds can be connected normally. 4. Try connecting
them with a different device.
* What should I do if the noise blocking effect of soundcore AeroFit Pro is
poor?
AeroFit Pro does not have any noise reduction features, allowing users to
better perceive their surroundings. However, this design is affected by
environmental noise, and when the environmental noise is too loud, it will
affect the sound quality of the earbuds. Therefore, please avoid using
them in outdoor scenarios where the noise level is high.
* What should I do if Podcast and Treble Booster EQ effect is poor?
Podcast EQ is recommended to be used when listening to Podcasts. It is
recommended to use the default EQ or custom EQ settings for music mode.
* What should I do if I am unable to adjust the volume or the volume is too
low?
1. For Android devices, please set volume synchronization or turn on
absolute volume. 2. Turn the volume down one notch on your phone. Then
turn up the volume of both your phone and earbuds with the music/video to
the maximum. 3. Reset earbuds as follows: - Place the earbuds in the
charging case with the case open. - Press the button on the charging case
for 10 seconds until the LED indicators inside the case flash 3 times and
then flash in sequence. This confirms that the reset was successful and
your earbuds can be connected normally. 4. Use a Q-tip with a bit of
rubbing alcohol or a small, clean brush to gently clean the metal mesh
filter. If possible, please try to use a bulb blower to clean the earbuds
- the air will be into the port/filter, the dust/dirt inside the earbuds
can loosen and extract debris, then use a cotton swab or toothpick to
remove them. 5. Make sure the earbuds are worn at the correct angle. 6.
Try these earbuds with another device.
* What should I do if the sound becomes quiet and the bass performance
becomes worse during exercise?
1. Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to
gently clean the metal mesh filter and check if sweat flows into the sound
outlet position. If possible, please try to use a bulb blower to clean the
earbuds - the air will be into the port/filter, the dust/dirt inside the
earbuds can loosen and extract debris, then use a cotton swab or toothpick
to take them out. 2. Turn off head tracking in Spatial Audio effects via
soundcore app.
* What should I do if the sound is unclear or the volume is low when using
them in a noisy environment?
The advantage of open-sound devices is that they allow ambient noise to
filter in, but the downside is that loud external sounds can overpower the
audio from the earbuds, making it difficult to hear. You can adjust the
volume of the earbuds accordingly for a better listening experience.
* What should I do if I experience sound leakage?
First and foremost, the open-sound headphones are designed to deliver a
more natural and expansive soundstage, coupled with a comfortable wearing
experience. This design permits some ambient noise to seep in, allowing
you to stay aware of your surroundings while indulging in your music. This
feature proves particularly useful for outdoor activities or situations
where it's crucial to be mindful of environmental sounds. However, a
byproduct of this design is the "sound leakage" issue. It's not a flaw in
the product's quality, but rather a natural occurrence associated with the
open-sound design. This might result in others hearing some sound at high
volumes, but under normal volumes, this should seldom happen.
* What should I do if the Spatial Audio effect is poor?
It is recommended to use Spatial Audio for games and movies. Please use
the default EQ or custom EQ settings for music.
* App features related
* Why does the firmware upgrade sometimes fail?
You will be informed once a new firmware version is detected when you
connect the earbuds to the soundcore app. Ensure the earbuds are placed in
the charging case and the case remains open until the firmware update is
complete. During the update, ensure the earbuds are being charged and
avoid using them. If it can't upgraded successfully, please try the
following: 1. Make sure your earbuds have enough power. 2. Uninstall and
reinstall your soundcore app. 3. Try updating your firmware with a
different Bluetooth device in a good network environment to see if it
helps at all. If the problem still persists, please provide your phone
model and the Serial Number on the app so our team can investigate
further.
* How do I enable LDAC mode?
1. Download the soundcore app on your phone and ensure your earbuds are
connected to the app. 2. Open the app, go to the AeroFit Pro interface. In
the upper right corner, click Settings > Sound Mode > Preferred Audio
Quality to enable LDAC mode. This selection will trigger an update for
your earbuds. 3. After the update is completed, you will notice an LDAC
icon on the AeroFit Pro interface in the soundcore app. This indicates
that your earbuds now support LDAC mode. 4. Please keep in mind that LDAC
mode can only be utilized if your mobile device also supports LDAC. If you
are using a Samsung mobile phone, you may need to manually activate the
LDAC switch in the Bluetooth settings interface. Note: 1) LDAC is
exclusively supported on Android phone systems 8.0 or above and is not
compatible with iOS devices. 2) The factory firmware of your earbuds does
not include LDAC support. Therefore, it is necessary to update the
firmware as per the provided guidelines. 3) Once LDAC is enabled, the
earbuds will automatically exit the multipoint connection.
* How do I activate Spatial Audio?
- Pair the earbuds with soundcore app. - Go to Sound Effects and then
choose Spatial Audio.
* How do I connect to two devices at the same time?
- To connect the earbuds with two Bluetooth devices at the same time, open
the soundcore app, go to Settings and select Dual Connections > Enable
Dual Connections > Connect New Device. - Make sure that you are not using
LDAC mode and multipoint connection at the same time. *The Dual
Connections feature is turned off by default.
* How to make the setting of button controls via soundcore app?
- Pair the earbuds with soundcore app and turn it on. - Open the Settings
via soundcore app and then turn on controls via soundcore App.
* UI related
* Battery Display
The battery level of the earphone and charging case can be checked in the
app.
* Charging Case Light Effects
Battery less than 20%: A red light flashes. 20% - 60% battery: Short white
light pulses. 60% - 100% battery: long white light pulses.
* Successful Pairing
After successfully pairing with the Bluetooth device, the light in the
charging case will slowly flash.
* Daily maintenance of headphones
* How do I clean the earbuds and charging case?
To clean the earbuds: Regularly use rubbing alcohol and a cotton swab to
clean the sound outlet and charging pins. If possible, please try to use a
bulb blower to clean the earbuds - air will be pushed into the
port/filter, and the dust/dirt inside the earbuds can loosen and extract
debris, then use a cotton swab or toothpick to remove them. To clean the
charging case: Use regular cleaning wipes or a soft cloth with rubbing
alcohol to gently clean the charging case.
* Tips for Daily Maintenance of soundcore AeroFit Pro Earbuds.
1. Ensure the earbuds are clean. You should clean your earbuds after
exercising or sweating to avoid bacterial growth; 2. The materials of our
headphones are carefully selected, but a select few people may have an
adverse reaction to some specific materials. If you experience any unusual
discomfort, or your skin feels irritated while wearing soundcore AeroFit
Pro earbuds, immediately stop using them and contact soundcore customer
support for further assistance.
* How do I clean the detachable neckband?
If it is dirty, it can be rinsed with clean water. If clean water cannot
clean it, it can be cleaned with an appropriate amount of detergent.
* Bluetooth connection
* What should I do if the earbuds can't pair with another device or
auto-connect with the last paired device?
- Ensure that the insulation stickers covering the connectors on the
earbuds has been removed. - Fully charge the earbuds. - Please try to put
the earbuds back into the case, close the cover, and then reopen the
charging case. The earbuds will automatically turn on and reconnect to the
last paired device. (If the earbuds were previously connected to a
different device, and you want to disconnect, you need to close the cover
for at least 6 seconds and then reopen it.). If they still can't pair with
your device, please try the following tips: -"Forget" the headphones in
your device's Bluetooth history. - Reset the headphones: Place the earbuds
in the charging case with the case open. Press the button on the charging
case for 10 seconds until the LED indicators inside the case flash 3 times
and then flash in sequence. This confirms that the reset was successful
and your earbuds can be connected normally. When resetting the earbuds,
make sure the earbuds are properly connected to the charging case, or it
may cause the reset to fail. When you place the left and right earbuds
into the charging case, there will be white LED indicators which confirms
the earbuds are properly connected with the charging case. If the
indicators in the charging case don't light up, please check whether the
charging case and earbuds are properly connected, have enough power, and
clean the charging pins with a dry cloth. - Please try it with another
device (phone/tablet/etc.) and see if the issue persists.
* What should I do if the earbuds keep disconnecting or the sound is
interrupted?
Please note that this doesn't necessarily mean there is an issue with the
earbuds, but may have something to do with the connected device and
environment. Bluetooth signals may be influenced by obstructions, such as
walls, pillars, home appliances, Wi-Fi, and more. To ensure a stable
connection, we recommend avoiding such obstructions: We kindly ask you to
try the following troubleshooting as they have often proven to help: - Try
reducing the distance between your right earbud and your audio device,
like having your audio device in your right pocket or right side. Your
right earbud is the master (main) earbud. It connects to your audio device
and to the left earbud. - Reset the earbuds as follows: Place the earbuds
in the charging case with the case open. Press the button on the charging
case for 10 seconds until the LED indicators inside the case flash 3 times
and then flash in sequence. This confirms that the reset was successful
and your earbuds can be connected normally. - Reset your Bluetooth
connection by turning off the Bluetooth from your device
(phone/tablet/etc.) for at least 10seconds and then turn it back on.
Please note, turning Bluetooth off and back on quickly will not reset the
connection. - Try closing any other apps you are not using on your device.
- Test the earbuds by listening to downloaded music/videos. - Please try
with another device (phone/tablet/etc.) and see if the issue is the same.
* What should I do if there is a delay between the earbuds and the device?
It's important to note that there may be a slight delay when using any
type of Bluetooth audio device, which is a common limitation of Bluetooth
technology. In most cases this delay is minimal and should not impact your
experience. However, it's worth mentioning that the delay can be
influenced by various factors such as the Bluetooth earbuds themselves,
the connected device, the audio source, the specific application being
used, and even the network conditions. To fix this issue, please try the
following: 1. "Forget" the earbuds in your device's Bluetooth history.
Reboot your Bluetooth device such as your phone or computer. 2. Make sure
the charging case has enough power, and reset thee earbuds as per the
steps below: - Place the earbuds into the charging case and keep the case
open. - Press and hold the charging case button for 10 seconds until the
LED indicators in the charging case flash white three times. This confirms
that the reset is successful. When resetting the earbuds, make sure the
earbuds are properly connected to the charging case, or it may cause the
reset to fail. When you place the left and right earbuds in the charging
case, there will be white LED indicators which confirms the earbuds are
properly connected with the charging case. If the indicators in the
charging case don't light up, please check whether the charging case and
earbuds are properly connected, have enough power, and clean the charging
pins with a dry cloth. 3. Test your earbuds with a different Bluetooth
device, app, and downloaded music/videos to see if the problem still
persists. 4. Make sure the Bluetooth device and earbuds are within
Bluetooth range, and there is no signal interference between them.
* What should I do if earbuds still connect to my device when they are in
the case and closed?
1. Clean the charging pins with a dry cloth and an alcohol-based
disinfectant. This is to ensure all charging contact pins on the earbuds
and charging case are completely clean and dry of sweat and water. Then
put the earbuds correctly into the case. 2. Put the earbuds in the
charging case, close the cover first, wait for 6 seconds, and then open
the cover to use.
* What should I do if the left/right earbuds connected to the two devices
separately?
When this happen, the earbuds wil both function in Mono mode. To go back
to Stereo mode, put your buds back in the case and close it. Disable
Bluetooth on one of your two devices. Make sure there is only one
discoverable Bluetooth device around. Then open your case and take out
your earbuds, they will reconnect with the only available device in Stereo
mode.
* My earbuds work fine but only one bud shows as connected in the soundcore
app, and I can't use UI setting and other functions. What should I do?
1. Please put the earbuds back in the charging case and close the cover.
After 6 seconds, take them out and reconnect them to your Bluetooth
device. 2. Close the soundcore app in the background and then restart it.
* In some special place, such as airpot, business building with open space,
the earbuds is easy to lose connection. In some specific locations, such
as the airport or an open-space office, my AeroFit Pro earbuds easily lose
connection, how can I fix this?
In these places, there tends to be lots of Wi-Fi signals that may occupy
signal channel resources, caucing the communication channels for the
earbuds to be disrupted. Please try the following tips: 1. If you can't
leave the location causing issues, use your phone on the right hand side
when using the earbuds. 2. Play videos and songs, try to download them as
much as possible. 3. If it is not an iPhone, please temporarily disable
some unnecessary app traffic settings on your phone.
* Call
* What should I do if the call quality is poor when using soundcore AeroFit
Pro?
1. Make sure you have raised both the volume of the earbuds and the
connected device to the maximum. 2. Make sure you're wearing the earbuds
in the correct position. 3. Try switching to the phone mic and make a call
to see if the problem still persists. 4. Upgrade the soundcore app and
firmware to the latest version.
* What should I do if my voice sounds low and unclear to the person on the
other end of the call?
1. Confirm whether the earbud speaker is blocked. If there is a blockage,
please try to use a Q-tip with a bit of rubbing alcohol to gently clean
it. 2. If you are only using one earbud, ensure that the other earbud is
in the charging case. 3. Ensure that you are wearing the earbuds in the
correct position. If the earbuds are not worn properly, you may not
achieve the correct call performance. 4. Ensure that the audio output
device selected is "soundcore AeroFit Pro" on the device and turn up the
volume on your device. 5. If you make a call through an app, try using
your phone to make a call instead to see if the problem persists. 6. Try
testing your earbuds with a different Bluetooth device in a different
environment to see if there is any difference.
* How do I select the audio input and output on a Windows computer when
using soundcore AeroFit Pro?
1. If you only want to listen to audio on the computer, select "soundcore
AeroFit Pro" for the computer audio. If you need to adjust the volume,
adjust both the software and the computer volume. 2. If you need to use a
conference app on your computer such as Zoom/Microsoft Teams, please set
the input and output of the software as stated below: - Microphone for
software: soundcore AeroFit Pro Hands-Free - Speaker for app: soundcore
AeroFit Pro Hands-Free If you need to adjust the volume, use the app. If
you cannot adjust the volume on the app, please select "soundcore AeroFit
Pro Hands-Free" as the output on your computer and adjust the volume. 3.
If you need to use an audio and video app on your computer and you cannot
set the input and output on the app, open the computer audio settings and
choose the following settings: Input: soundcore AeroFit Pro Hands-Free
Output: soundcore AeroFit Pro Hands-Free
* Documents & Drivers
* User Guide
AeroFit Pro User Guide
2023-11-02T09:23:07Z
* Specifications
* Wearing
* Operation related
* Charging related
* Sound quality
* App features related
* UI related
* Daily maintenance of headphones
* Bluetooth connection
* Call
* Documents & Drivers
* What Bluetooth version does soundcore AeroFit Pro support?
Bluetooth V5.3.
* What is the Bluetooth range?
10m/33ft.
* What audio codecs does soundcore AeroFit Pro support?
SBC, AAC, LDAC.
* What is the battery capacity of the earbuds and how long do they take to
charge?
Each earbud is 105mAh, it takes about 1 hour to fully charge.
* What is the battery capacity of the charging case and how long does it take
to charge?
750mAh, it takes about 2 hours to fully charge.
* How long do the earbuds last on a single charge?
50% volume: Listening to music lasts about 14 hours.
100% volume: Listening to music lasts about 10 hours.
50% volume in LDAC mode: Listening to music lasts about 10 hours.
Call mode: 10.5 hours.
* How many Bluetooth devices can the earbuds record?
The earbuds can record up to 8 Bluetooth devices at the same time.
* Does the charging case support wireless charging?
No, it doesn't.
* Does the product have a wear detection function?
No, it doesn't.
* Does soundcore AeroFit Pro support multi-point connection?
Yes, they support this feature. However, it needs to be activated and
controled via the soundcore app.
* Does soundcore AeroFit Pro support ANC?
No, it doesn't.
* What is the waterproof grade of these earbuds?
Earbuds: IPX5
Charging Case: non-waterproof
Note:
- Do not place earbuds and the charging case into a washing machine.
- Make sure that the earbuds and the charging case are dry before charging.
* What is the maximum Bluetooth latency for this product?
Around 200ms.
* Does the earphone support fast charging?
The earbuds support fast charging with a 10min charge providing 5.5 hours of
power. The charging case does not support fast charging.
* How should I wear soundcore AeroFit Pro earbuds?
1. Without Detachable Neckband (Daily Use)：
Take the earbuds from the charging case, then rotate the ear hooks along the
auricle of your ear to achieve proper positioning.
2. With Detachable Neckband (During Workout):
- Adjust the detachable neckband to an appropriate length.
- Snap the earbuds onto the detachable neckband. Make sure the orientation is
correct by aligning the marks on the earbuds and the detachable neckband.
- With the detachable neckband positioned at the back of your neck, place the
ear hooks on your ears as you find comfortable.
* What should I do if I experience discomfort while wearing the detachable
neckband?
1. The neckband can be manually adjusted to the most comfortable position.
2. It is recommended to adjust the length of the neckband to avoid contact
with the skin.
* What should I do if I find soundcore AeroFit Pro uncomfortable to wear for a
long periods of time?
1. Try manually adjusting the ear hooks to find a more comfortable position.
2. Rotate and adjust the wearing angle of the headphones.
* How do I install the detachable neckband?
1. Adjust the detachable neckband to an appropriate length.
2. Snap the earbuds into the detachable neckband. Make sure the orientation
is correct by aligning the marks on the earbuds and detachable neckband.
3. Put on the detachable neckband, situating it behind your neck, and
position the ear hooks onto your ears.
* Are soundcore AeroFit Pro earbuds bone conduction?
No, the soundcore AeroFit series, including AeroFit Pro use air conduction
instead of bone conduction.
* What should I do if the soundcore AeroFit Pro has a loose fit?
1. Rotate to adjust the wearing angle of the earbuds.
2. It is recommended to use with the detachable neckband for a more secure
fit.
* Can I wear the soundcore AeroFit Pro earbuds when swimming?
No, you can't.
* Can the ear hooks be rotated?
No, they can't.
* How do I turn soundcore AeroFit Pro earbuds on/off?
1. When opening the case for the first time, you need to tear off the
insulation stickers from the earbud charging pin. After opening the charging
case, remove the earbuds, then place them back inside their charging slot and
close the case.
2. Each earbuds features an individual power button. Press and hold the
button to turn the earbuds on. To turn both on simultaneously, hold down the
power button on each earbud at the same time.
* How do I answer and hang up a phone call with the buttons?
Answer the call: Press the button on either earbud.
Reject phone calls: Long press the button on either earbud for 1 second.
* What functions do the buttons have?
* How to reset soundcore AeroFit Pro?
1. Place the earbuds in the charging case with the case open.
2. Press and hold the button on the charging case for 10 seconds until the
LED indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally.
It's important to note that when resetting the earbuds, they should be
properly connected to the charging case. To ensure a successful reset, make
sure that the left and right earbuds are placed correctly inside the charging
case, and you should see white LED indicators, indicating a proper
connection.
If the LED indicators in the charging case do not light up, please check the
following:
1. Ensure that the charging case and earbuds are firmly connected.
2. Confirm that both the charging case and the earbuds have sufficient power.
3. Clean the charging pins using a dry cloth to remove any dirt or debris
that may hinder the charging process.
* How to connect soundcore AeroFit Pro to the soundcore app?
1. Download and upgrade the soundcore app to V3.39 or above. If you already
have the app, it is recommended to uninstall it and then download it again.
Overwriting installation is not recommended.
2. Pair your earbuds with your phone. Currently, the soundcore app does not
support computers.
3. Open the app and select "Add Device". The app will automatically connect
to the earbuds. The first time you enter the app, you must agree to enable
location permissions.
4. If the connection fails, click "Set Up Manually" > "AeroFit" > "soundcore
AeroFit Pro" on the page to check whether it can be added manually. If you
can't find the corresponding model on this page, you can take a screenshot.
5. For iOS phones, go into the region of the system, switch to United States.
For Andriod phones, switch the system language to English (United States).
6. If it still fails, please uninstall and reinstall the app and log in
again.
* What should I do if AeroFit Pro cannot charge?
1. Remove the insulation stickers covering the charging pins on the earbuds.
2. Try charging the case first to ensure it has power left.
3. Clean the charging pins with a dry cloth and an alcohol-based
disinfectant. This is to ensure all charging contact pins on the earbuds and
charging case are completely clean and dry of sweat and water. Then put the
earbuds correctly into the case.
4. Put the earbuds in the charging case, close the cover first, wait for 6
seconds, and then open the cover to see if the earbuds turn on again.
5. Charge your charging case with a different charging cable and wall
charger, and make sure the charging case has enough power.
* How long does it take to fully charge (including headphones and charging
case)?
About 2 hours.
* How many times can I charge my earbuds when the charging case is at full
power?
When fully charged, the AeroFit Pro charging case is capable of providing a
full charge to the earbuds roughly 2.3 times.
Under normal circumstances the you can expect 14H of playtime for the earbuds
and 46H for the charging case.
* Does soundcore AeroFit Pro support wireless charging?
No, it doesn't.
* Is there a risk of long-term charging?
The earbuds feature charging protection and there is no risk. It is also
recommended to stop charging once they have reached full charge.
* What should I do if soundcore AeroFit Pro discharge quickly?
Please note that playtime varies according to the volume level and audio
content played on the earbuds, so please provide us with detailed information
on how you listen/use your AeroFit Pro earbuds.
Please also try the following tips:
- Fully charge both earbuds and use them at the same time. Test how long they
can last at an average volume and let us know the durations (minutes).
- Turn off LDAC mode via soundcore App.
* What should I do if the sound quality of soundcore AeroFit Pro is poor?
1. Set different EQ's in the app or customize EQ settings.
2. Reset earbuds as follows:
- Place the earbuds in the charging case with the case open.
- Press the button on the charging case for 10 seconds until the LED
indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally.
3. Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to
gently clean the metal mesh filter.
4. Make sure the earbuds are worn at the correct angle.
* What should I do if the volume on one side of soundcore AeroFit Pro is lower?
1. Set the volume balance between left and right ear in the soundcore app.
2. Reset earbuds as follows:
- Place the earbuds in the charging case with the case open.
- Press the button on the charging case for 10 seconds until the LED
indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally.
3. Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to
gently clean the metal mesh filter. If possible, please try to use a bulb
blower to clean the earbuds - the air will be into the port/filter, the
dust/dirt inside the earbuds can loosen and extract debris, then use a cotton
swab or toothpick to remove them.
4. Make sure the earbuds are worn at the correct angle.
* What should I do if one side of soundcore AeroFit Pro has no sound?
1. Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to
gently clean the metal mesh filter.
2. Put both earbuds into the charging case at the same time, close the cover,
and then open it to reconnect.
3. If it still doesn't work, please delete the pairing history from your
Bluetooth device and then reset them by doing the following:
- Place the earbuds in the charging case with the case open.
- Press the button on the charging case for 10 seconds until the LED
indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally.
4. Try connecting them with a different device.
* What should I do if the noise blocking effect of soundcore AeroFit Pro is
poor?
AeroFit Pro does not have any noise reduction features, allowing users to
better perceive their surroundings. However, this design is affected by
environmental noise, and when the environmental noise is too loud, it will
affect the sound quality of the earbuds. Therefore, please avoid using them
in outdoor scenarios where the noise level is high.
* What should I do if Podcast and Treble Booster EQ effect is poor?
Podcast EQ is recommended to be used when listening to Podcasts. It is
recommended to use the default EQ or custom EQ settings for music mode.
* What should I do if I am unable to adjust the volume or the volume is too
low?
1. For Android devices, please set volume synchronization or turn on absolute
volume.
2. Turn the volume down one notch on your phone. Then turn up the volume of
both your phone and earbuds with the music/video to the maximum.
3. Reset earbuds as follows:
- Place the earbuds in the charging case with the case open.
- Press the button on the charging case for 10 seconds until the LED
indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally.
4. Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to
gently clean the metal mesh filter. If possible, please try to use a bulb
blower to clean the earbuds - the air will be into the port/filter, the
dust/dirt inside the earbuds can loosen and extract debris, then use a cotton
swab or toothpick to remove them.
5. Make sure the earbuds are worn at the correct angle.
6. Try these earbuds with another device.
* What should I do if the sound becomes quiet and the bass performance becomes
worse during exercise?
1. Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to
gently clean the metal mesh filter and check if sweat flows into the sound
outlet position. If possible, please try to use a bulb blower to clean the
earbuds - the air will be into the port/filter, the dust/dirt inside the
earbuds can loosen and extract debris, then use a cotton swab or toothpick to
take them out.
2. Turn off head tracking in Spatial Audio effects via soundcore app.
* What should I do if the sound is unclear or the volume is low when using them
in a noisy environment?
The advantage of open-sound devices is that they allow ambient noise to
filter in, but the downside is that loud external sounds can overpower the
audio from the earbuds, making it difficult to hear. You can adjust the
volume of the earbuds accordingly for a better listening experience.
* What should I do if I experience sound leakage?
First and foremost, the open-sound headphones are designed to deliver a more
natural and expansive soundstage, coupled with a comfortable wearing
experience. This design permits some ambient noise to seep in, allowing you
to stay aware of your surroundings while indulging in your music. This
feature proves particularly useful for outdoor activities or situations where
it's crucial to be mindful of environmental sounds.
However, a byproduct of this design is the "sound leakage" issue. It's not a
flaw in the product's quality, but rather a natural occurrence associated
with the open-sound design. This might result in others hearing some sound at
high volumes, but under normal volumes, this should seldom happen.
* What should I do if the Spatial Audio effect is poor?
It is recommended to use Spatial Audio for games and movies. Please use the
default EQ or custom EQ settings for music.
* Why does the firmware upgrade sometimes fail?
You will be informed once a new firmware version is detected when you connect
the earbuds to the soundcore app. Ensure the earbuds are placed in the
charging case and the case remains open until the firmware update is
complete. During the update, ensure the earbuds are being charged and avoid
using them.
If it can't upgraded successfully, please try the following:
1. Make sure your earbuds have enough power.
2. Uninstall and reinstall your soundcore app.
3. Try updating your firmware with a different Bluetooth device in a good
network environment to see if it helps at all.
If the problem still persists, please provide your phone model and the Serial
Number on the app so our team can investigate further.
* How do I enable LDAC mode?
1. Download the soundcore app on your phone and ensure your earbuds are
connected to the app.
2. Open the app, go to the AeroFit Pro interface. In the upper right corner,
click Settings > Sound Mode > Preferred Audio Quality to enable LDAC mode.
This selection will trigger an update for your earbuds.
3. After the update is completed, you will notice an LDAC icon on the AeroFit
Pro interface in the soundcore app. This indicates that your earbuds now
support LDAC mode.
4. Please keep in mind that LDAC mode can only be utilized if your mobile
device also supports LDAC. If you are using a Samsung mobile phone, you may
need to manually activate the LDAC switch in the Bluetooth settings
interface.
Note:
1) LDAC is exclusively supported on Android phone systems 8.0 or above and is
not compatible with iOS devices.
2) The factory firmware of your earbuds does not include LDAC support.
Therefore, it is necessary to update the firmware as per the provided
guidelines.
3) Once LDAC is enabled, the earbuds will automatically exit the multipoint
connection.
* How do I activate Spatial Audio?
- Pair the earbuds with soundcore app.
- Go to Sound Effects and then choose Spatial Audio.
* How do I connect to two devices at the same time?
- To connect the earbuds with two Bluetooth devices at the same time, open
the soundcore app,
go to Settings and select Dual Connections > Enable Dual Connections >
Connect New Device.
- Make sure that you are not using LDAC mode and multipoint connection at the
same time.
*The Dual Connections feature is turned off by default.
* How to make the setting of button controls via soundcore app?
- Pair the earbuds with soundcore app and turn it on.
- Open the Settings via soundcore app and then turn on controls via soundcore
App.
* Battery Display
The battery level of the earphone and charging case can be checked in the
app.
* Charging Case Light Effects
Battery less than 20%: A red light flashes.
20% - 60% battery: Short white light pulses.
60% - 100% battery: long white light pulses.
* Successful Pairing
After successfully pairing with the Bluetooth device, the light in the
charging case will slowly flash.
* How do I clean the earbuds and charging case?
To clean the earbuds: Regularly use rubbing alcohol and a cotton swab to
clean the sound outlet and charging pins. If possible, please try to use a
bulb blower to clean the earbuds - air will be pushed into the port/filter,
and the dust/dirt inside the earbuds can loosen and extract debris, then use
a cotton swab or toothpick to remove them.
To clean the charging case: Use regular cleaning wipes or a soft cloth with
rubbing alcohol to gently clean the charging case.
* Tips for Daily Maintenance of soundcore AeroFit Pro Earbuds.
1. Ensure the earbuds are clean. You should clean your earbuds after
exercising or sweating to avoid bacterial growth;
2. The materials of our headphones are carefully selected, but a select few
people may have an adverse reaction to some specific materials. If you
experience any unusual discomfort, or your skin feels irritated while wearing
soundcore AeroFit Pro earbuds, immediately stop using them and contact
soundcore customer support for further assistance.
* How do I clean the detachable neckband?
If it is dirty, it can be rinsed with clean water. If clean water cannot
clean it, it can be cleaned with an appropriate amount of detergent.
* What should I do if the earbuds can't pair with another device or
auto-connect with the last paired device?
- Ensure that the insulation stickers covering the connectors on the earbuds
has been removed.
- Fully charge the earbuds.
- Please try to put the earbuds back into the case, close the cover, and then
reopen the charging case. The earbuds will automatically turn on and
reconnect to the last paired device. (If the earbuds were previously
connected to a different device, and you want to disconnect, you need to
close the cover for at least 6 seconds and then reopen it.).
If they still can't pair with your device, please try the following tips:
-"Forget" the headphones in your device's Bluetooth history.
- Reset the headphones: Place the earbuds in the charging case with the case
open. Press the button on the charging case for 10 seconds until the LED
indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally.
When resetting the earbuds, make sure the earbuds are properly connected to
the charging case, or it may cause the reset to fail. When you place the left
and right earbuds into the charging case, there will be white LED indicators
which confirms the earbuds are properly connected with the charging case.
If the indicators in the charging case don't light up, please check whether
the charging case and earbuds are properly connected, have enough power, and
clean the charging pins with a dry cloth.
- Please try it with another device (phone/tablet/etc.) and see if the issue
persists.
* What should I do if the earbuds keep disconnecting or the sound is
interrupted?
Please note that this doesn't necessarily mean there is an issue with the
earbuds, but may have something to do with the connected device and
environment. Bluetooth signals may be influenced by obstructions, such as
walls, pillars, home appliances, Wi-Fi, and more. To ensure a stable
connection, we recommend avoiding such obstructions:
We kindly ask you to try the following troubleshooting as they have often
proven to help:
- Try reducing the distance between your right earbud and your audio device,
like having your audio device in your right pocket or right side. Your right
earbud is the master (main) earbud. It connects to your audio device and to
the left earbud.
- Reset the earbuds as follows:
Place the earbuds in the charging case with the case open. Press the button
on the charging case for 10 seconds until the LED indicators inside the case
flash 3 times and then flash in sequence. This confirms that the reset was
successful and your earbuds can be connected normally.
- Reset your Bluetooth connection by turning off the Bluetooth from your
device (phone/tablet/etc.) for at least 10seconds and then turn it back on.
Please note, turning Bluetooth off and back on quickly will not reset the
connection.
- Try closing any other apps you are not using on your device.
- Test the earbuds by listening to downloaded music/videos.
- Please try with another device (phone/tablet/etc.) and see if the issue is
the same.
* What should I do if there is a delay between the earbuds and the device?
It's important to note that there may be a slight delay when using any type
of Bluetooth audio device, which is a common limitation of Bluetooth
technology. In most cases this delay is minimal and should not impact your
experience. However, it's worth mentioning that the delay can be influenced
by various factors such as the Bluetooth earbuds themselves, the connected
device, the audio source, the specific application being used, and even the
network conditions.
To fix this issue, please try the following:
1. "Forget" the earbuds in your device's Bluetooth history. Reboot your
Bluetooth device such as your phone or computer.
2. Make sure the charging case has enough power, and reset thee earbuds as
per the steps below:
- Place the earbuds into the charging case and keep the case open.
- Press and hold the charging case button for 10 seconds until the LED
indicators in the charging case flash white three times. This confirms that
the reset is successful.
When resetting the earbuds, make sure the earbuds are properly connected to
the charging case, or it may cause the reset to fail. When you place the left
and right earbuds in the charging case, there will be white LED indicators
which confirms the earbuds are properly connected with the charging case.
If the indicators in the charging case don't light up, please check whether
the charging case and earbuds are properly connected, have enough power, and
clean the charging pins with a dry cloth.
3. Test your earbuds with a different Bluetooth device, app, and downloaded
music/videos to see if the problem still persists.
4. Make sure the Bluetooth device and earbuds are within Bluetooth range, and
there is no signal interference between them.
* What should I do if earbuds still connect to my device when they are in the
case and closed?
1. Clean the charging pins with a dry cloth and an alcohol-based
disinfectant. This is to ensure all charging contact pins on the earbuds and
charging case are completely clean and dry of sweat and water. Then put the
earbuds correctly into the case.
2. Put the earbuds in the charging case, close the cover first, wait for 6
seconds, and then open the cover to use.
* What should I do if the left/right earbuds connected to the two devices
separately?
When this happen, the earbuds wil both function in Mono mode. To go back to
Stereo mode, put your buds back in the case and close it. Disable Bluetooth
on one of your two devices. Make sure there is only one discoverable
Bluetooth device around. Then open your case and take out your earbuds, they
will reconnect with the only available device in Stereo mode.
* My earbuds work fine but only one bud shows as connected in the soundcore
app, and I can't use UI setting and other functions. What should I do?
1. Please put the earbuds back in the charging case and close the cover.
After 6 seconds, take them out and reconnect them to your Bluetooth device.
2. Close the soundcore app in the background and then restart it.
* In some special place, such as airpot, business building with open space, the
earbuds is easy to lose connection. In some specific locations, such as the
airport or an open-space office, my AeroFit Pro earbuds easily lose
connection, how can I fix this?
In these places, there tends to be lots of Wi-Fi signals that may occupy
signal channel resources, caucing the communication channels for the earbuds
to be disrupted.
Please try the following tips:
1. If you can't leave the location causing issues, use your phone on the
right hand side when using the earbuds.
2. Play videos and songs, try to download them as much as possible.
3. If it is not an iPhone, please temporarily disable some unnecessary app
traffic settings on your phone.
* What should I do if the call quality is poor when using soundcore AeroFit
Pro?
1. Make sure you have raised both the volume of the earbuds and the connected
device to the maximum.
2. Make sure you're wearing the earbuds in the correct position.
3. Try switching to the phone mic and make a call to see if the problem still
persists.
4. Upgrade the soundcore app and firmware to the latest version.
* What should I do if my voice sounds low and unclear to the person on the
other end of the call?
1. Confirm whether the earbud speaker is blocked. If there is a blockage,
please try to use a Q-tip with a bit of rubbing alcohol to gently clean it.
2. If you are only using one earbud, ensure that the other earbud is in the
charging case.
3. Ensure that you are wearing the earbuds in the correct position. If the
earbuds are not worn properly, you may not achieve the correct call
performance.
4. Ensure that the audio output device selected is "soundcore AeroFit Pro" on
the device and turn up the volume on your device.
5. If you make a call through an app, try using your phone to make a call
instead to see if the problem persists.
6. Try testing your earbuds with a different Bluetooth device in a different
environment to see if there is any difference.
* How do I select the audio input and output on a Windows computer when using
soundcore AeroFit Pro?
1. If you only want to listen to audio on the computer, select "soundcore
AeroFit Pro" for the computer audio. If you need to adjust the volume, adjust
both the software and the computer volume.
2. If you need to use a conference app on your computer such as
Zoom/Microsoft Teams, please set the input and output of the software as
stated below:
- Microphone for software: soundcore AeroFit Pro Hands-Free
- Speaker for app: soundcore AeroFit Pro Hands-Free
If you need to adjust the volume, use the app. If you cannot adjust the
volume on the app, please select "soundcore AeroFit Pro Hands-Free" as the
output on your computer and adjust the volume.
3. If you need to use an audio and video app on your computer and you cannot
set the input and output on the app, open the computer audio settings and
choose the following settings:
Input: soundcore AeroFit Pro Hands-Free
Output: soundcore AeroFit Pro Hands-Free
* User Guide
AeroFit Pro User Guide
2023-11-02T09:23:07Z
* Specifications
* What Bluetooth version does soundcore AeroFit Pro support?
Bluetooth V5.3.
* What is the Bluetooth range?
10m/33ft.
* What audio codecs does soundcore AeroFit Pro support?
SBC, AAC, LDAC.
* What is the battery capacity of the earbuds and how long do they take to
charge?
Each earbud is 105mAh, it takes about 1 hour to fully charge.
* What is the battery capacity of the charging case and how long does it
take to charge?
750mAh, it takes about 2 hours to fully charge.
* How long do the earbuds last on a single charge?
50% volume: Listening to music lasts about 14 hours. 100% volume:
Listening to music lasts about 10 hours. 50% volume in LDAC mode:
Listening to music lasts about 10 hours. Call mode: 10.5 hours.
* How many Bluetooth devices can the earbuds record?
The earbuds can record up to 8 Bluetooth devices at the same time.
* Does the charging case support wireless charging?
No, it doesn't.
* Does the product have a wear detection function?
No, it doesn't.
* Does soundcore AeroFit Pro support multi-point connection?
Yes, they support this feature. However, it needs to be activated and
controled via the soundcore app.
* Does soundcore AeroFit Pro support ANC?
No, it doesn't.
* What is the waterproof grade of these earbuds?
Earbuds: IPX5 Charging Case: non-waterproof Note: - Do not place earbuds
and the charging case into a washing machine. - Make sure that the earbuds
and the charging case are dry before charging.
* What is the maximum Bluetooth latency for this product?
Around 200ms.
* Does the earphone support fast charging?
The earbuds support fast charging with a 10min charge providing 5.5 hours
of power. The charging case does not support fast charging.
* Wearing
* How should I wear soundcore AeroFit Pro earbuds?
1. Without Detachable Neckband (Daily Use)： Take the earbuds from the
charging case, then rotate the ear hooks along the auricle of your ear to
achieve proper positioning. 2. With Detachable Neckband (During Workout):
- Adjust the detachable neckband to an appropriate length. - Snap the
earbuds onto the detachable neckband. Make sure the orientation is correct
by aligning the marks on the earbuds and the detachable neckband. - With
the detachable neckband positioned at the back of your neck, place the ear
hooks on your ears as you find comfortable.
* What should I do if I experience discomfort while wearing the detachable
neckband?
1. The neckband can be manually adjusted to the most comfortable position.
2. It is recommended to adjust the length of the neckband to avoid contact
with the skin.
* What should I do if I find soundcore AeroFit Pro uncomfortable to wear for
a long periods of time?
1. Try manually adjusting the ear hooks to find a more comfortable
position. 2. Rotate and adjust the wearing angle of the headphones.
* How do I install the detachable neckband?
1. Adjust the detachable neckband to an appropriate length. 2. Snap the
earbuds into the detachable neckband. Make sure the orientation is correct
by aligning the marks on the earbuds and detachable neckband. 3. Put on
the detachable neckband, situating it behind your neck, and position the
ear hooks onto your ears.
* Are soundcore AeroFit Pro earbuds bone conduction?
No, the soundcore AeroFit series, including AeroFit Pro use air conduction
instead of bone conduction.
* What should I do if the soundcore AeroFit Pro has a loose fit?
1. Rotate to adjust the wearing angle of the earbuds. 2. It is recommended
to use with the detachable neckband for a more secure fit.
* Can I wear the soundcore AeroFit Pro earbuds when swimming?
No, you can't.
* Can the ear hooks be rotated?
No, they can't.
* Operation related
* How do I turn soundcore AeroFit Pro earbuds on/off?
1. When opening the case for the first time, you need to tear off the
insulation stickers from the earbud charging pin. After opening the
charging case, remove the earbuds, then place them back inside their
charging slot and close the case. 2. Each earbuds features an individual
power button. Press and hold the button to turn the earbuds on. To turn
both on simultaneously, hold down the power button on each earbud at the
same time.
* How do I answer and hang up a phone call with the buttons?
Answer the call: Press the button on either earbud. Reject phone calls:
Long press the button on either earbud for 1 second.
* What functions do the buttons have?
* How to reset soundcore AeroFit Pro?
1. Place the earbuds in the charging case with the case open. 2. Press and
hold the button on the charging case for 10 seconds until the LED
indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally. It's important to note that when resetting the earbuds, they
should be properly connected to the charging case. To ensure a successful
reset, make sure that the left and right earbuds are placed correctly
inside the charging case, and you should see white LED indicators,
indicating a proper connection. If the LED indicators in the charging case
do not light up, please check the following: 1. Ensure that the charging
case and earbuds are firmly connected. 2. Confirm that both the charging
case and the earbuds have sufficient power. 3. Clean the charging pins
using a dry cloth to remove any dirt or debris that may hinder the
charging process.
* How to connect soundcore AeroFit Pro to the soundcore app?
1. Download and upgrade the soundcore app to V3.39 or above. If you
already have the app, it is recommended to uninstall it and then download
it again. Overwriting installation is not recommended. 2. Pair your
earbuds with your phone. Currently, the soundcore app does not support
computers. 3. Open the app and select "Add Device". The app will
automatically connect to the earbuds. The first time you enter the app,
you must agree to enable location permissions. 4. If the connection fails,
click "Set Up Manually" > "AeroFit" > "soundcore AeroFit Pro" on the page
to check whether it can be added manually. If you can't find the
corresponding model on this page, you can take a screenshot. 5. For iOS
phones, go into the region of the system, switch to United States. For
Andriod phones, switch the system language to English (United States). 6.
If it still fails, please uninstall and reinstall the app and log in
again.
* Charging related
* What should I do if AeroFit Pro cannot charge?
1. Remove the insulation stickers covering the charging pins on the
earbuds. 2. Try charging the case first to ensure it has power left. 3.
Clean the charging pins with a dry cloth and an alcohol-based
disinfectant. This is to ensure all charging contact pins on the earbuds
and charging case are completely clean and dry of sweat and water. Then
put the earbuds correctly into the case. 4. Put the earbuds in the
charging case, close the cover first, wait for 6 seconds, and then open
the cover to see if the earbuds turn on again. 5. Charge your charging
case with a different charging cable and wall charger, and make sure the
charging case has enough power.
* How long does it take to fully charge (including headphones and charging
case)?
About 2 hours.
* How many times can I charge my earbuds when the charging case is at full
power?
When fully charged, the AeroFit Pro charging case is capable of providing
a full charge to the earbuds roughly 2.3 times. Under normal circumstances
the you can expect 14H of playtime for the earbuds and 46H for the
charging case.
* Does soundcore AeroFit Pro support wireless charging?
No, it doesn't.
* Is there a risk of long-term charging?
The earbuds feature charging protection and there is no risk. It is also
recommended to stop charging once they have reached full charge.
* What should I do if soundcore AeroFit Pro discharge quickly?
Please note that playtime varies according to the volume level and audio
content played on the earbuds, so please provide us with detailed
information on how you listen/use your AeroFit Pro earbuds. Please also
try the following tips: - Fully charge both earbuds and use them at the
same time. Test how long they can last at an average volume and let us
know the durations (minutes). - Turn off LDAC mode via soundcore App.
* Sound quality
* What should I do if the sound quality of soundcore AeroFit Pro is poor?
1. Set different EQ's in the app or customize EQ settings. 2. Reset
earbuds as follows: - Place the earbuds in the charging case with the case
open. - Press the button on the charging case for 10 seconds until the LED
indicators inside the case flash 3 times and then flash in sequence. This
confirms that the reset was successful and your earbuds can be connected
normally. 3. Use a Q-tip with a bit of rubbing alcohol or a small, clean
brush to gently clean the metal mesh filter. 4. Make sure the earbuds are
worn at the correct angle.
* What should I do if the volume on one side of soundcore AeroFit Pro is
lower?
1. Set the volume balance between left and right ear in the soundcore app.
2. Reset earbuds as follows: - Place the earbuds in the charging case with
the case open. - Press the button on the charging case for 10 seconds
until the LED indicators inside the case flash 3 times and then flash in
sequence. This confirms that the reset was successful and your earbuds can
be connected normally. 3. Use a Q-tip with a bit of rubbing alcohol or a
small, clean brush to gently clean the metal mesh filter. If possible,
please try to use a bulb blower to clean the earbuds - the air will be
into the port/filter, the dust/dirt inside the earbuds can loosen and
extract debris, then use a cotton swab or toothpick to remove them. 4.
Make sure the earbuds are worn at the correct angle.
* What should I do if one side of soundcore AeroFit Pro has no sound?
1. Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to
gently clean the metal mesh filter. 2. Put both earbuds into the charging
case at the same time, close the cover, and then open it to reconnect. 3.
If it still doesn't work, please delete the pairing history from your
Bluetooth device and then reset them by doing the following: - Place the
earbuds in the charging case with the case open. - Press the button on the
charging case for 10 seconds until the LED indicators inside the case
flash 3 times and then flash in sequence. This confirms that the reset was
successful and your earbuds can be connected normally. 4. Try connecting
them with a different device.
* What should I do if the noise blocking effect of soundcore AeroFit Pro is
poor?
AeroFit Pro does not have any noise reduction features, allowing users to
better perceive their surroundings. However, this design is affected by
environmental noise, and when the environmental noise is too loud, it will
affect the sound quality of the earbuds. Therefore, please avoid using
them in outdoor scenarios where the noise level is high.
* What should I do if Podcast and Treble Booster EQ effect is poor?
Podcast EQ is recommended to be used when listening to Podcasts. It is
recommended to use the default EQ or custom EQ settings for music mode.
* What should I do if I am unable to adjust the volume or the volume is too
low?
1. For Android devices, please set volume synchronization or turn on
absolute volume. 2. Turn the volume down one notch on your phone. Then
turn up the volume of both your phone and earbuds with the music/video to
the maximum. 3. Reset earbuds as follows: - Place the earbuds in the
charging case with the case open. - Press the button on the charging case
for 10 seconds until the LED indicators inside the case flash 3 times and
then flash in sequence. This confirms that the reset was successful and
your earbuds can be connected normally. 4. Use a Q-tip with a bit of
rubbing alcohol or a small, clean brush to gently clean the metal mesh
filter. If possible, please try to use a bulb blower to clean the earbuds
- the air will be into the port/filter, the dust/dirt inside the earbuds
can loosen and extract debris, then use a cotton swab or toothpick to
remove them. 5. Make sure the earbuds are worn at the correct angle. 6.
Try these earbuds with another device.
* What should I do if the sound becomes quiet and the bass performance
becomes worse during exercise?
1. Use a Q-tip with a bit of rubbing alcohol or a small, clean brush to
gently clean the metal mesh filter and check if sweat flows into the sound
outlet position. If possible, please try to use a bulb blower to clean the
earbuds - the air will be into the port/filter, the dust/dirt inside the
earbuds can loosen and extract debris, then use a cotton swab or toothpick
to take them out. 2. Turn off head tracking in Spatial Audio effects via
soundcore app.
* What should I do if the sound is unclear or the volume is low when using
them in a noisy environment?
The advantage of open-sound devices is that they allow ambient noise to
filter in, but the downside is that loud external sounds can overpower the
audio from the earbuds, making it difficult to hear. You can adjust the
volume of the earbuds accordingly for a better listening experience.
* What should I do if I experience sound leakage?
First and foremost, the open-sound headphones are designed to deliver a
more natural and expansive soundstage, coupled with a comfortable wearing
experience. This design permits some ambient noise to seep in, allowing
you to stay aware of your surroundings while indulging in your music. This
feature proves particularly useful for outdoor activities or situations
where it's crucial to be mindful of environmental sounds. However, a
byproduct of this design is the "sound leakage" issue. It's not a flaw in
the product's quality, but rather a natural occurrence associated with the
open-sound design. This might result in others hearing some sound at high
volumes, but under normal volumes, this should seldom happen.
* What should I do if the Spatial Audio effect is poor?
It is recommended to use Spatial Audio for games and movies. Please use
the default EQ or custom EQ settings for music.
* App features related
* Why does the firmware upgrade sometimes fail?
You will be informed once a new firmware version is detected when you
connect the earbuds to the soundcore app. Ensure the earbuds are placed in
the charging case and the case remains open until the firmware update is
complete. During the update, ensure the earbuds are being charged and
avoid using them. If it can't upgraded successfully, please try the
following: 1. Make sure your earbuds have enough power. 2. Uninstall and
reinstall your soundcore app. 3. Try updating your firmware with a
different Bluetooth device in a good network environment to see if it
helps at all. If the problem still persists, please provide your phone
model and the Serial Number on the app so our team can investigate
further.
* How do I enable LDAC mode?
1. Download the soundcore app on your phone and ensure your earbuds are
connected to the app. 2. Open the app, go to the AeroFit Pro interface. In
the upper right corner, click Settings > Sound Mode > Preferred Audio
Quality to enable LDAC mode. This selection will trigger an update for
your earbuds. 3. After the update is completed, you will notice an LDAC
icon on the AeroFit Pro interface in the soundcore app. This indicates
that your earbuds now support LDAC mode. 4. Please keep in mind that LDAC
mode can only be utilized if your mobile device also supports LDAC. If you
are using a Samsung mobile phone, you may need to manually activate the
LDAC switch in the Bluetooth settings interface. Note: 1) LDAC is
exclusively supported on Android phone systems 8.0 or above and is not
compatible with iOS devices. 2) The factory firmware of your earbuds does
not include LDAC support. Therefore, it is necessary to update the
firmware as per the provided guidelines. 3) Once LDAC is enabled, the
earbuds will automatically exit the multipoint connection.
* How do I activate Spatial Audio?
- Pair the earbuds with soundcore app. - Go to Sound Effects and then
choose Spatial Audio.
* How do I connect to two devices at the same time?
- To connect the earbuds with two Bluetooth devices at the same time, open
the soundcore app, go to Settings and select Dual Connections > Enable
Dual Connections > Connect New Device. - Make sure that you are not using
LDAC mode and multipoint connection at the same time. *The Dual
Connections feature is turned off by default.
* How to make the setting of button controls via soundcore app?
- Pair the earbuds with soundcore app and turn it on. - Open the Settings
via soundcore app and then turn on controls via soundcore App.
* UI related
* Battery Display
The battery level of the earphone and charging case can be checked in the
app.
* Charging Case Light Effects
Battery less than 20%: A red light flashes. 20% - 60% battery: Short white
light pulses. 60% - 100% battery: long white light pulses.
* Successful Pairing
After successfully pairing with the Bluetooth device, the light in the
charging case will slowly flash.
* Daily maintenance of headphones
* How do I clean the earbuds and charging case?
To clean the earbuds: Regularly use rubbing alcohol and a cotton swab to
clean the sound outlet and charging pins. If possible, please try to use a
bulb blower to clean the earbuds - air will be pushed into the
port/filter, and the dust/dirt inside the earbuds can loosen and extract
debris, then use a cotton swab or toothpick to remove them. To clean the
charging case: Use regular cleaning wipes or a soft cloth with rubbing
alcohol to gently clean the charging case.
* Tips for Daily Maintenance of soundcore AeroFit Pro Earbuds.
1. Ensure the earbuds are clean. You should clean your earbuds after
exercising or sweating to avoid bacterial growth; 2. The materials of our
headphones are carefully selected, but a select few people may have an
adverse reaction to some specific materials. If you experience any unusual
discomfort, or your skin feels irritated while wearing soundcore AeroFit
Pro earbuds, immediately stop using them and contact soundcore customer
support for further assistance.
* How do I clean the detachable neckband?
If it is dirty, it can be rinsed with clean water. If clean water cannot
clean it, it can be cleaned with an appropriate amount of detergent.
* Bluetooth connection
* What should I do if the earbuds can't pair with another device or
auto-connect with the last paired device?
- Ensure that the insulation stickers covering the connectors on the
earbuds has been removed. - Fully charge the earbuds. - Please try to put
the earbuds back into the case, close the cover, and then reopen the
charging case. The earbuds will automatically turn on and reconnect to the
last paired device. (If the earbuds were previously connected to a
different device, and you want to disconnect, you need to close the cover
for at least 6 seconds and then reopen it.). If they still can't pair with
your device, please try the following tips: -"Forget" the headphones in
your device's Bluetooth history. - Reset the headphones: Place the earbuds
in the charging case with the case open. Press the button on the charging
case for 10 seconds until the LED indicators inside the case flash 3 times
and then flash in sequence. This confirms that the reset was successful
and your earbuds can be connected normally. When resetting the earbuds,
make sure the earbuds are properly connected to the charging case, or it
may cause the reset to fail. When you place the left and right earbuds
into the charging case, there will be white LED indicators which confirms
the earbuds are properly connected with the charging case. If the
indicators in the charging case don't light up, please check whether the
charging case and earbuds are properly connected, have enough power, and
clean the charging pins with a dry cloth. - Please try it with another
device (phone/tablet/etc.) and see if the issue persists.
* What should I do if the earbuds keep disconnecting or the sound is
interrupted?
Please note that this doesn't necessarily mean there is an issue with the
earbuds, but may have something to do with the connected device and
environment. Bluetooth signals may be influenced by obstructions, such as
walls, pillars, home appliances, Wi-Fi, and more. To ensure a stable
connection, we recommend avoiding such obstructions: We kindly ask you to
try the following troubleshooting as they have often proven to help: - Try
reducing the distance between your right earbud and your audio device,
like having your audio device in your right pocket or right side. Your
right earbud is the master (main) earbud. It connects to your audio device
and to the left earbud. - Reset the earbuds as follows: Place the earbuds
in the charging case with the case open. Press the button on the charging
case for 10 seconds until the LED indicators inside the case flash 3 times
and then flash in sequence. This confirms that the reset was successful
and your earbuds can be connected normally. - Reset your Bluetooth
connection by turning off the Bluetooth from your device
(phone/tablet/etc.) for at least 10seconds and then turn it back on.
Please note, turning Bluetooth off and back on quickly will not reset the
connection. - Try closing any other apps you are not using on your device.
- Test the earbuds by listening to downloaded music/videos. - Please try
with another device (phone/tablet/etc.) and see if the issue is the same.
* What should I do if there is a delay between the earbuds and the device?
It's important to note that there may be a slight delay when using any
type of Bluetooth audio device, which is a common limitation of Bluetooth
technology. In most cases this delay is minimal and should not impact your
experience. However, it's worth mentioning that the delay can be
influenced by various factors such as the Bluetooth earbuds themselves,
the connected device, the audio source, the specific application being
used, and even the network conditions. To fix this issue, please try the
following: 1. "Forget" the earbuds in your device's Bluetooth history.
Reboot your Bluetooth device such as your phone or computer. 2. Make sure
the charging case has enough power, and reset thee earbuds as per the
steps below: - Place the earbuds into the charging case and keep the case
open. - Press and hold the charging case button for 10 seconds until the
LED indicators in the charging case flash white three times. This confirms
that the reset is successful. When resetting the earbuds, make sure the
earbuds are properly connected to the charging case, or it may cause the
reset to fail. When you place the left and right earbuds in the charging
case, there will be white LED indicators which confirms the earbuds are
properly connected with the charging case. If the indicators in the
charging case don't light up, please check whether the charging case and
earbuds are properly connected, have enough power, and clean the charging
pins with a dry cloth. 3. Test your earbuds with a different Bluetooth
device, app, and downloaded music/videos to see if the problem still
persists. 4. Make sure the Bluetooth device and earbuds are within
Bluetooth range, and there is no signal interference between them.
* What should I do if earbuds still connect to my device when they are in
the case and closed?
1. Clean the charging pins with a dry cloth and an alcohol-based
disinfectant. This is to ensure all charging contact pins on the earbuds
and charging case are completely clean and dry of sweat and water. Then
put the earbuds correctly into the case. 2. Put the earbuds in the
charging case, close the cover first, wait for 6 seconds, and then open
the cover to use.
* What should I do if the left/right earbuds connected to the two devices
separately?
When this happen, the earbuds wil both function in Mono mode. To go back
to Stereo mode, put your buds back in the case and close it. Disable
Bluetooth on one of your two devices. Make sure there is only one
discoverable Bluetooth device around. Then open your case and take out
your earbuds, they will reconnect with the only available device in Stereo
mode.
* My earbuds work fine but only one bud shows as connected in the soundcore
app, and I can't use UI setting and other functions. What should I do?
1. Please put the earbuds back in the charging case and close the cover.
After 6 seconds, take them out and reconnect them to your Bluetooth
device. 2. Close the soundcore app in the background and then restart it.
* In some special place, such as airpot, business building with open space,
the earbuds is easy to lose connection. In some specific locations, such
as the airport or an open-space office, my AeroFit Pro earbuds easily lose
connection, how can I fix this?
In these places, there tends to be lots of Wi-Fi signals that may occupy
signal channel resources, caucing the communication channels for the
earbuds to be disrupted. Please try the following tips: 1. If you can't
leave the location causing issues, use your phone on the right hand side
when using the earbuds. 2. Play videos and songs, try to download them as
much as possible. 3. If it is not an iPhone, please temporarily disable
some unnecessary app traffic settings on your phone.
* Call
* What should I do if the call quality is poor when using soundcore AeroFit
Pro?
1. Make sure you have raised both the volume of the earbuds and the
connected device to the maximum. 2. Make sure you're wearing the earbuds
in the correct position. 3. Try switching to the phone mic and make a call
to see if the problem still persists. 4. Upgrade the soundcore app and
firmware to the latest version.
* What should I do if my voice sounds low and unclear to the person on the
other end of the call?
1. Confirm whether the earbud speaker is blocked. If there is a blockage,
please try to use a Q-tip with a bit of rubbing alcohol to gently clean
it. 2. If you are only using one earbud, ensure that the other earbud is
in the charging case. 3. Ensure that you are wearing the earbuds in the
correct position. If the earbuds are not worn properly, you may not
achieve the correct call performance. 4. Ensure that the audio output
device selected is "soundcore AeroFit Pro" on the device and turn up the
volume on your device. 5. If you make a call through an app, try using
your phone to make a call instead to see if the problem persists. 6. Try
testing your earbuds with a different Bluetooth device in a different
environment to see if there is any difference.
* How do I select the audio input and output on a Windows computer when
using soundcore AeroFit Pro?
1. If you only want to listen to audio on the computer, select "soundcore
AeroFit Pro" for the computer audio. If you need to adjust the volume,
adjust both the software and the computer volume. 2. If you need to use a
conference app on your computer such as Zoom/Microsoft Teams, please set
the input and output of the software as stated below: - Microphone for
software: soundcore AeroFit Pro Hands-Free - Speaker for app: soundcore
AeroFit Pro Hands-Free If you need to adjust the volume, use the app. If
you cannot adjust the volume on the app, please select "soundcore AeroFit
Pro Hands-Free" as the output on your computer and adjust the volume. 3.
If you need to use an audio and video app on your computer and you cannot
set the input and output on the app, open the computer audio settings and
choose the following settings: Input: soundcore AeroFit Pro Hands-Free
Output: soundcore AeroFit Pro Hands-Free
* Documents & Drivers
* User Guide
AeroFit Pro User Guide
2023-11-02T09:23:07Z
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G
11/01/2023
G.G.
cool design and super comfortable to wear.
Super cool design, i love how they are staying in your ear super stable when you
are doing activities and don't need detachable frame i love active spatial audio
when you are moving, good sound quality, charging case have a cool design as
well and 10-15 min of charging and your headphones ready to work for couple more
hours. You can easily adjust headphones to any size. Really good work Soundcore
one more really good product you made.
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