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(BANKS) CAN I REQUEST MORE INFORMATION FROM THE AUDITOR ABOUT THE CONFIRMATION
REQUEST?

 * SEP 8, 2022
 * KNOWLEDGE


INFORMATION

Title(Banks) Can I request more information from the Auditor about the
confirmation request?
Summary
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including phrases that your customers use to describe this issue or topic.


CUSTOMER FACING CONTENT

Description

Yes. From the Confirmation Details view of each confirmation:
 

1. Select other response located at the bottom of the form. 
 

2. Click need more info from the list. 



3. Enter the requested information in the dialog box and select continue to
return the request to the auditor. 


Alternately, from the Pending view of the Confirmation tab:

1. Select the request or requests from the list using the checkboxes provided.

2. Select Need More Info from the Action List at the bottom of the screen, and
click submit. The auditor can respond with comments and attachments, and will
not be charged again for responding to these requests.




INTERNAL DETAILS

URL
NameBanks-Can-I-request-more-information-from-the-Auditor-about-the-confirmation-request
BanksConfirmation Responses

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