www.standardbank.co.za
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Submitted URL: http://standardbank.co.za/
Effective URL: https://www.standardbank.co.za/southafrica/personal/home
Submission: On July 07 via manual from SG — Scanned from SG
Effective URL: https://www.standardbank.co.za/southafrica/personal/home
Submission: On July 07 via manual from SG — Scanned from SG
Form analysis 3 forms found in the DOM
Name: dwfrm_newsletter — POST /on/demandware.store/Sites-SB-COZA-Site/default/Newsletter-Handler
<form action="/on/demandware.store/Sites-SB-COZA-Site/default/Newsletter-Handler" data-frmcontainer="informational newsletter signup details" method="POST" id="newsletter-form" class="newsletter-form" name="dwfrm_newsletter"
data-frmtrkid="1688718278472">
<h5><span class="modal__title">Sign up for our newsletter</span></h5>
<div class="newsletter-form__error-message d-none">
<p class="title">Error message</p>
<p>This service isn't available right now. Please try again later.</p>
<img class="close-icon" src="/on/demandware.static/-/Library-Sites-SBSharedLibrary/default/dwdea7c125/common/icons/close-white.svg" alt="Close">
</div>
<p>Please complete your details below</p>
<div class="d-flex flex-column newsletter-form__content">
<div class="flex-grow-1">
<div class="form__group">
<label class="form__label"> First Name </label>
<input type="text" class="form__input form__input--required" id="newsletter-form-fname" data-missing-error="This field is required" aria-describedby="form-fname-error" placeholder="Enter your first name" name="dwfrm_newsletter_fname"
required="" aria-required="true" value="" maxlength="2147483647" pattern="^([a-zA-Z]+\s)*[a-zA-Z]+$">
<div class="form__group--error_message" id="form-fname-error"></div>
</div>
</div>
<div class="flex-grow-1">
<div class="form__group">
<label class="form__label"> Surname </label>
<input type="text" class="form__input form__input--required" id="newsletter-form-sname" data-missing-error="This field is required" data-range-error="Must be 50 characters or less." data-pattern-mismatch="Please enter a valid input"
aria-describedby="form-sname-error" placeholder="Enter your surname" name="dwfrm_newsletter_sname" required="" aria-required="true" value="" maxlength="2147483647" pattern="^([a-zA-Z]+\s)*[a-zA-Z]+$">
<div class="form__group--error_message" id="form-sname-error"></div>
</div>
</div>
<div class="flex-grow-1">
<div class="form__group">
<label class="form__label"> Email </label>
<input type="text" class="form__input form__input--required" id="newsletter-form-email" data-missing-error="This field is required" data-pattern-mismatch="Please enter a valid input" data-range-error="Must be 50 characters or less."
aria-describedby="form-email-error" placeholder="Enter your email address" name="dwfrm_newsletter_email" required="" aria-required="true" value="" maxlength="2147483647" pattern="^[\w.%+-]+@[\w.-]+\.[\w]{2,6}$">
<div class="form__group--error_message" id="form-email-error"></div>
</div>
</div>
</div>
<input type="hidden" name="dwfrm_newsletter_topics" required="" aria-required="true" value="" maxlength="2147483647">
<hr>
<div class="row d-flex flex-column">
<div class="col order-lg-1 mb-md-2">
<label class="form__label">choose at least one topic or product you want to subscribe to</label>
</div>
<div class="col order-lg-0 d-none d-md-block mb-md-2 mb-md-0 js-md">
<div class="newsletter__selectall--container d-none d-sm-block float-lg-right">
<a href="javascript:void(0)" class="newsletter__link--select js-newsletter-selectall">Select All</a>
<a href="javascript:void(0)" class="newsletter__link--select newsletter__link--clear js-newsletter-clearselected">Clear selected</a>
</div>
</div>
</div>
<div class="row">
<div class="col-12 d-none d-md-block js-md">
<label class="form__label" for="EventsPref">
<div class="form__control">
<span class="form__control--checkbox-title"> Events/Webinar </span>
<div class="form__control--checkbox">
<input type="checkbox" class="form__input js-newsletter-modal-checkbox" id="EventsPref" value="Events/Webinar" name="EventsPref" encoding="off">
<div class="form__control-indicator"></div>
</div>
</div>
</label>
<label class="form__label" for="FuturePref">
<div class="form__control">
<span class="form__control--checkbox-title"> Saving for the future </span>
<div class="form__control--checkbox">
<input type="checkbox" class="form__input js-newsletter-modal-checkbox" id="FuturePref" value="Saving for the future" name="FuturePref" encoding="off">
<div class="form__control-indicator"></div>
</div>
</div>
</label>
<label class="form__label" for="HomePref">
<div class="form__control">
<span class="form__control--checkbox-title"> Buying a home </span>
<div class="form__control--checkbox">
<input type="checkbox" class="form__input js-newsletter-modal-checkbox" id="HomePref" value="Buying a home" name="HomePref" encoding="off">
<div class="form__control-indicator"></div>
</div>
</div>
</label>
<label class="form__label" for="MoneyPref">
<div class="form__control">
<span class="form__control--checkbox-title"> Being better with money </span>
<div class="form__control--checkbox">
<input type="checkbox" class="form__input js-newsletter-modal-checkbox" id="MoneyPref" value="Being better with money" name="MoneyPref" encoding="off">
<div class="form__control-indicator"></div>
</div>
</div>
</label>
</div>
<div class="col-12 d-block d-md-none js-sm">
<div class="form__group" data-component="filter-builder">
<div class="filter-builder__form-field--container">
<button type="button" class="filter-builder__form-field--select-button">Please select <div class="button-down float-right"></div></button>
<div class="filter-builder__form-field--select-box">
<div class="filter-builder__form-field--select-box-item filter-builder__form-field--select-box-item__nohover" data-name="selectall" data-value="selectall">
<label class="form__label filter-builder__form-field--checkboxlabel">
<div class="form__control">
<span class="form__control--checkbox-title">Select All</span>
<div class="form__control--checkbox">
<input type="checkbox" class="form__input js-newsletter-selectall" data-value="selectall " value="selectall">
<div class="form__control-indicator"></div>
</div>
</div>
</label>
</div>
<div class="filter-builder__form-field--select-box-item filter-builder__form-field--select-box-item__nohover" data-name="Events/Webinar" data-value="Events/Webinar">
<label class="form__label filter-builder__form-field--checkboxlabel">
<div class="form__control">
<span class="form__control--checkbox-title">Events/Webinar</span>
<div class="form__control--checkbox">
<input type="checkbox" name="EventsPref" class="form__input js-newsletter-modal-checkbox" data-value="Events/Webinar" value="Events/Webinar">
<div class="form__control-indicator"></div>
</div>
</div>
</label>
</div>
<div class="filter-builder__form-field--select-box-item filter-builder__form-field--select-box-item__nohover" data-name="Saving for the future" data-value="Saving for the future">
<label class="form__label filter-builder__form-field--checkboxlabel">
<div class="form__control">
<span class="form__control--checkbox-title">Saving for the future</span>
<div class="form__control--checkbox">
<input type="checkbox" name="FuturePref" class="form__input js-newsletter-modal-checkbox" data-value="Saving for the future" value="Saving for the future">
<div class="form__control-indicator"></div>
</div>
</div>
</label>
</div>
<div class="filter-builder__form-field--select-box-item filter-builder__form-field--select-box-item__nohover" data-name="Buying a home" data-value="Buying a home">
<label class="form__label filter-builder__form-field--checkboxlabel">
<div class="form__control">
<span class="form__control--checkbox-title">Buying a home</span>
<div class="form__control--checkbox">
<input type="checkbox" name="HomePref" class="form__input js-newsletter-modal-checkbox" data-value="Buying a home" value="Buying a home">
<div class="form__control-indicator"></div>
</div>
</div>
</label>
</div>
<div class="filter-builder__form-field--select-box-item filter-builder__form-field--select-box-item__nohover" data-name="Being better with money" data-value="Being better with money">
<label class="form__label filter-builder__form-field--checkboxlabel">
<div class="form__control">
<span class="form__control--checkbox-title">Being better with money</span>
<div class="form__control--checkbox">
<input type="checkbox" name="MoneyPref" class="form__input js-newsletter-modal-checkbox" data-value="Being better with money" value="Being better with money">
<div class="form__control-indicator"></div>
</div>
</div>
</label>
</div>
</div>
</div>
</div>
</div>
</div>
<hr>
<div class="row">
<div class="col-12">
<a class="js-collapse-trigger" data-toggle="collapse" href="#collapseTerms" role="button" aria-expanded="false" aria-controls="collapseTerms">Show Disclaimer and Conditions of access <span class="chevron top d-lg-none"></span> </a>
<div class="collapse show newsletter__terms" id="collapseTerms">
<div class="content-asset"><!-- dwMarker="content" dwContentID="14c5110e2c5587529abfda631a" -->
<p>By subscribing, you consent to The Standard Bank of South Africa Limited’s use of your personal information to set up your subscription to our quarterly Insights Hub newsletter and to send you any additional information regarding the
newsletter. You consent that we send the newsletter to the email address which you have provided or to any new address which you may provide us in future.</p>
<div class="newsletter__terms--title">Data protection</div>
<p>Standard Bank will process your Personal Information in accordance with our <a href="https://www.standardbank.co.za/southafrica/personal/about-us/legal/privacy-statement">Privacy Statement</a> . By registering for our newsletter, you
also agree to the Standard Bank website <a href="https://www.standardbank.co.za/southafrica/personal/about-us/legal/conditions-of-access">Terms and Conditions.</a></p>
<div class="newsletter__terms--title">Disclaimer and limited responsibility</div>
<p>Standard Bank (including our owners, agents, consultants, employees and any affiliated person) are not responsible for any loss that results from:</p>
<ul>
<li>any technical or other problem (including interruption, malfunction, downtime or other failure) that affects this website, system or any online service or any database for any reason;</li>
<li>any loss of or damage to any personal information or other data caused directly or indirectly by technical problems, power failures, unlawful acts (such as data theft), harmful computer program or virus, or because of my own
negligence;</li>
<li>any event over which we have no direct control.</li>
</ul>
</div> <!-- End content-asset -->
</div>
</div>
</div>
<input type="hidden" name="csrf_token" value="rqvLS8UbhrWj4KRmdeYUjL_BqvRKhfx2fY9F8BkzWFHIA-X8mn06kwy4xSo6DmTZ8JMtEJDX6DRhlIZo5ITJEGElJEPjIzOeEcbigafFWiY0RevQhSMQ0WnlJ-EjOSjFD0n8_ZI8cglviH63si-cSAhHugAUkDpxOJv4L79VJvRVras4bB8=">
<div class="my-4">
<button type="submit" class="btn btn-lg btn-primary newsletter-btn disabled" data-id="link_content" data-intent="informational" data-scope="newsletter" data-text="Sign up button click"> Sign up </button>
</div>
</form>POST
<form data-action="/on/demandware.store/Sites-SB-COZA-Site/default/NeedHelp-Submit" data-frmcontainer="informational need help details" method="POST" id="call-back-form" data-frmtrkid="1688718278473">
<div class="call-back-form__loading">
<img src="/on/demandware.static/-/Library-Sites-SBSharedLibrary/default/dwfb41bfb8/common/spinner.svg" alt="">
</div>
<div class="call-back-form__sucess-message text-center">
<h4>Thank You for showing interest in our Credit Card</h4>
<p>One of our credit card consultants will contact you within 5 business hours..</p>
<img src="/on/demandware.static/-/Library-Sites-SBSharedLibrary/default/dw05d9c7d2/common/icons/shield.svg" alt="">
</div>
<div class="call-back-form__error-message">
<p class="title">Error message</p>
<p>This service isn't available right now. Please try again later.</p>
<img class="close-icon" src="/on/demandware.static/-/Library-Sites-SBSharedLibrary/default/dwdea7c125/common/icons/close-white.svg" alt="Close">
</div>
<div class="call-back-form__content">
<p class="top-text"> Submit your details and we’ll get in touch with you to answer your questions </p>
<div class="form__group">
<label class="form__label"> First name </label>
<input type="text" class="form__input form__input--required" placeholder="Enter your first name" name="dwfrm_callBackForm_firstName" required="" aria-required="true" value="" maxlength="50" data-missing-error="This field is required">
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label"> Surname </label>
<input type="text" class="form__input form__input--required" placeholder="Enter your surname" name="dwfrm_callBackForm_firstName" required="" aria-required="true" value="" maxlength="50" data-missing-error="This field is required">
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label"> phone number </label>
<input type="text" class="form__input form__input--required" placeholder="Enter your phone number" name="dwfrm_callBackForm_contactNumber" required="" aria-required="true" value="" maxlength="10" minlength="10" pattern="^0[0-9]{9}$"
data-missing-error="This field is required" data-pattern-mismatch="South African contact numbers are 10 digits,This contact number is invalid">
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label"> SA ID NUMBER / PASSPORT NUMBER </label>
<div style="display: flex; justify-content: space-evenly;">
<label class="form__control mr-auto form__control--radio"> ID Number <input type="radio" name="id-number-type" value="id-number" checked="">
<div class="form__control-indicator"></div>
</label>
<label class="form__control mr-auto form__control--radio"> Passport <input type="radio" name="id-number-type" value="passport">
<div class="form__control-indicator"></div>
</label>
</div>
<input type="text" value="" class="form__input form__input--required" placeholder="Enter your South Africa ID number" name="dwfrm_callBackForm_idNumber" required="" aria-required="true" maxlength="50" minlength="2"
data-missing-error="This field is required" data-pattern-mismatch="South African ID is 13 digits,South African ID number is invalid" data-passport-error="Please remove special characters">
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label"> Comments: (<span class="form__label--optional">Optional <span class="form__label--optional-star">*</span></span>) </label>
<textarea type="textarea" name="message" value="" rows="4" maxlength="500" class="form__textarea"></textarea>
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label">
<div class="form__control">
<span class="form__control--checkbox-title"> I agree that Standard Bank will process the personal information that I have provided to call me back in relation to the product/services that I have expressed interest in. </span>
<div class="form__control--checkbox">
<input type="checkbox" class="form__input" value="YES" name="dwfrm_callBackForm_popia" required="" aria-required="true" maxlength="2147483647">
<div class="form__control-indicator"></div>
</div>
</div>
</label>
<div class="form__group--error_message"></div>
</div>
<div class="form__bottom-text">
<img class="float-left" src="/on/demandware.static/-/Library-Sites-SBSharedLibrary/default/dw50f15951/common/dev/lock.svg" alt="">
<p>Standard Bank keeps all personal information shared with it confidential in line with its <a class="callbck" href="/southafrica/personal/about-us/legal/privacy-statement" target="_blank">
Privacy Policy</a>. </p>
</div>
<input type="hidden" name="csrf_token" value="-MpwpXrYzrytIxVe6K-Iz2BwoY20bPrxbvzjzy5ZMMdZ3feTzi4VQzIGkVAri_t4RCbjU7VYx31JVOX41UdIzW5LFUYyKXkRyZsSgHAs0-suluxD0NxvQ4Q8eZN3b6M0iNEbrabD14Ecb-iJn3LKECLckIAcZAgx6dlFV2rCmNmC0LmJydU=">
<div class="text-center">
<button class="form__submit-button form__submit-button--disabled mb-0" data-id="link_content" data-intent="Confirmational" data-scope="need help" data-text="call me back button click"> Call me back </button>
</div>
</div>
</form>POST /commerce/customer-feedback-submit
<form id="feedback" data-frmcontainer="informational complaints details" action="/commerce/customer-feedback-submit" method="POST" data-frmtrkid="1688718278474">
<div class="form__group">
<label class="form__label" for="">I'm comfortable providing my ID number</label>
<div class="d-flex">
<label class="form__control form__control--radio text-capitalize"> yes <input class="rbshareid" type="radio" value="YES" name="dwfrm_feedback_shareid" required="" aria-required="true" maxlength="2147483647">
<div class="form__control-indicator"></div>
</label>
<label class="form__control form__control--radio text-capitalize ml-5"> no <input class="rbshareid" type="radio" value="NO" name="dwfrm_feedback_shareid" required="" aria-required="true" maxlength="2147483647">
<div class="form__control-indicator"></div>
</label>
</div>
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label" for="registration-form-idnumber"> id number </label>
<input type="text" class="form-control form__input" id="registration-form-idnumber" placeholder="Enter your id number" name="dwfrm_feedback_idnumber" required="" aria-required="true" value="" maxlength="13" pattern="^[0-9]{13}$"
data-missing-error="This field is required" data-pattern-mismatch="South African ID is 13 digits,South African ID number is invalid">
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label">feedback type</label>
<select id="feedbackType" class="feedbackForm form-control" name="dwfrm_feedback_type" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required">
<option></option>
<option value="QUERY">Query</option>
<option value="SUGGESTION">Suggestion</option>
<option value="COMPLAINT">Complaint</option>
<option value="COMPLIMENT">Compliment</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group">
<label class="form__label">what is your feedback related to?</label>
<select id="categories" class="feedbackForm form-control" name="dwfrm_feedback_product" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required">
<option></option>
<option value="Account in Arrears / Legal">Account in Arrears / Legal</option>
<option value="CARD">Card</option>
<option value="FRAUD">Fraud</option>
<option value="Home Loans">Home Loans</option>
<option value="Insurance">Insurance</option>
<option value="Investment / Savings">Investment / Savings</option>
<option value="Standard Executors and Trustees">Standard Executors and Trustees</option>
<option value="Transactional">Transactional</option>
<option value="Vehicle and Asset Finance">Vehicle and Asset Finance</option>
<option value="Digital Banking">Digital Banking</option>
<option value="Service Related">Service Related</option>
<option value="ATM">ATM</option>
<option value="Unwarranted Marketing">Unwarranted Marketing</option>
<option value="UCount Rewards">UCount Rewards</option>
<option value="Personal Lending">Personal Lending</option>
<option value="Standard Bank Mobile">Standard Bank Mobile</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Account in Arrears / Legal" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Account in Arrears / Legal">
<option></option>
<option value="Credit Card">Credit Card</option>
<option value="Cheque Account">Cheque Account</option>
<option value="Home Loans">Home Loans</option>
<option value="Insurance">Insurance</option>
<option value="Overdraft">Overdraft</option>
<option value="Personal Loans">Personal Loans</option>
<option value="Vehicle Asset Finance">Vehicle Asset Finance</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="CARD" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="CARD">
<option></option>
<option value="Applications">Applications</option>
<option value="Card Delivery / Renewal">Card Delivery / Renewal</option>
<option value="Closing of Account">Closing of Account</option>
<option value="Debit Order">Debit Order</option>
<option value="Dispute balance">Dispute balance</option>
<option value="Documents request not actioned">Documents request not actioned</option>
<option value="Fees / Interest / Pricing">Fees / Interest / Pricing</option>
<option value="International Use">International Use</option>
<option value="Limit Changes">Limit Changes</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="FRAUD" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="FRAUD">
<option></option>
<option value="ATM Fraud">ATM Fraud</option>
<option value="Card Fraud">Card Fraud</option>
<option value="Online Fraud">Online Fraud</option>
<option value="Transactional Fraud">Transactional Fraud</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Home Loans" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Home Loans">
<option></option>
<option value="Access Bond">Access Bond</option>
<option value="Applications">Applications</option>
<option value="Assurance">Assurance</option>
<option value="Attorney">Attorney</option>
<option value="Building Loan">Building Loan</option>
<option value="Closing / Cancelling of Home Loan">Closing / Cancelling of Home Loan</option>
<option value="Debit Order">Debit Order</option>
<option value="Dispute balance">Dispute balance</option>
<option value="Documents request not actioned">Documents request not actioned</option>
<option value="Fees / Interest / Pricing">Fees / Interest / Pricing</option>
<option value="Progress payments">Progress payments</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Insurance" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Insurance">
<option></option>
<option value="Claim declined">Claim declined</option>
<option value="Delay in finalising claim">Delay in finalising claim</option>
<option value="No feedback on Claim lodged">No feedback on Claim lodged</option>
<option value="Unhappy with Claim outcome">Unhappy with Claim outcome</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Investment / Savings" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Investment / Savings">
<option></option>
<option value="Applications">Applications</option>
<option value="Closing of Account">Closing of Account</option>
<option value="Debit Order">Debit Order</option>
<option value="Dispute balance">Dispute balance</option>
<option value="Documents request not actioned">Documents request not actioned</option>
<option value="Fees / Interest / Pricing">Fees / Interest / Pricing</option>
<option value="Funds not in investment account">Funds not in investment account</option>
<option value="Poor advice on investment">Poor advice on investment</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Standard Executors and Trustees" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required"
data-category="Standard Executors and Trustees">
<option></option>
<option value="Closing of Account">Closing of Account</option>
<option value="Delay in finalising of estate">Delay in finalising of estate</option>
<option value="Delay in receiving feedback">Delay in receiving feedback</option>
<option value="Delay in receiving payment">Delay in receiving payment</option>
<option value="Delay in terminating matter">Delay in terminating matter</option>
<option value="Dispute with Trustee decisions">Dispute with Trustee decisions</option>
<option value="Distribution Payments Outstanding">Distribution Payments Outstanding</option>
<option value="Wills">Wills</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Transactional" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Transactional">
<option></option>
<option value="Access Loan">Access Loan</option>
<option value="Cheque Account">Cheque Account</option>
<option value="International Payments">International Payments</option>
<option value="Overdraft">Overdraft</option>
<option value="Personal Loans">Personal Loans</option>
<option value="Revolving Credit Plan">Revolving Credit Plan</option>
<option value="Savings Account">Savings Account</option>
<option value="Student Loan">Student Loan</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Vehicle and Asset Finance" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Vehicle and Asset Finance">
<option></option>
<option value="Applications / Sales">Applications / Sales</option>
<option value="Closing of Account">Closing of Account</option>
<option value="Debit Order">Debit Order</option>
<option value="Dispute balance">Dispute balance</option>
<option value="Documents request not actioned">Documents request not actioned</option>
<option value="Fees / Interest / Pricing">Fees / Interest / Pricing</option>
<option value="Insurance added to instalment">Insurance added to instalment</option>
<option value="Reversal / Refund not actioned">Reversal / Refund not actioned</option>
<option value="Unhappy with dealer/vehicle">Unhappy with dealer/vehicle</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Digital Banking" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Digital Banking">
<option></option>
<option value="Internet Banking (IB)">Internet Banking (IB)</option>
<option value="Standard Bank App (App)">Standard Bank App (App)</option>
<option value="My-Updates (SMS)">My-Updates (SMS)</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="Service Related" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Service Related">
<option></option>
<option value="Branch">Branch</option>
<option value="Contact Centre">Contact Centre</option>
<option value="Private Banking">Private Banking</option>
<option value="Prestige Banking">Prestige Banking</option>
<option value="Standard Bank Insurance Brokers">Standard Bank Insurance Brokers</option>
<option value="Business Banking">Business Banking</option>
<option value="Liberty">Liberty</option>
<option value="Stanlib">Stanlib</option>
<option value="Forex">Forex</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
<label class="form__label">Please select a feedback category</label>
<select id="ATM" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="ATM">
<option></option>
<option value="ATM Maintenance">ATM Maintenance</option>
<option value="Claim declined">Claim declined</option>
<option value="Delay in finalising claim">Delay in finalising claim</option>
<option value="Deposit not reflecting / retracted">Deposit not reflecting / retracted</option>
<option value="No feedback on Claim lodged">No feedback on Claim lodged</option>
<option value="Other Bank ATM">Other Bank ATM</option>
<option value="Withdrawal not received / short paid">Withdrawal not received / short paid</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
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<select id="Unwarranted Marketing" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Unwarranted Marketing">
<option></option>
<option value="Did not request marketing">Did not request marketing</option>
<option value="Request to update personal details not actioned">Request to update personal details not actioned</option>
<option value="Receiving calls">Receiving calls</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
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<option></option>
<option value="Ucount card not linked">Ucount card not linked</option>
<option value="Ucount points balance incorrect">Ucount points balance incorrect</option>
<option value="Ucount points not calculated correctly">Ucount points not calculated correctly</option>
<option value="Ucount registration">Ucount registration</option>
<option value="Ucount tier not updated">Ucount tier not updated</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
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<option></option>
<option value="Application">Application</option>
<option value="Closing/Cancelling loan/ Settlement">Closing/Cancelling loan/ Settlement</option>
<option value="Debit Order">Debit Order</option>
<option value="Fees/Interest/Pricing">Fees/Interest/Pricing</option>
<option value="Dispute Balance">Dispute Balance</option>
<option value="Revolving Loan">Revolving Loan</option>
<option value="Term Loan">Term Loan</option>
<option value="Overdraft">Overdraft</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group d-none">
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<select id="Standard Bank Mobile" style="display: none;" name="dwfrm_feedback_category" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required" data-category="Standard Bank Mobile">
<option></option>
<option value="Sim Card">Sim Card</option>
<option value="Phone">Phone</option>
<option value="Fixed LTE">Fixed LTE</option>
<option value="Other">Other</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group">
<label class="form__label">title</label>
<select class="feedbackForm form-control" name="dwfrm_feedback_title" required="" aria-required="true" value="" maxlength="2147483647" data-missing-error="This field is required">
<option></option>
<option value="Mr">Mr</option>
<option value="Ms">Ms</option>
<option value="Mrs">Mrs</option>
<option value="Rev">Rev</option>
<option value="Judge">Judge</option>
<option value="Advocate">Advocate</option>
<option value="Doctor">Doctor</option>
<option value="Professor">Professor</option>
</select>
<div class="form__group--error_message">
</div>
</div>
<div class="form__group">
<label class="form__label" for="registration-form-name"> name </label>
<input type="text" class="form-control form__input" id="registration-form-name" placeholder="Enter your name" name="dwfrm_feedback_name" required="" aria-required="true" value="" maxlength="50" data-missing-error="This field is required">
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label" for="registration-form-surname"> surname </label>
<input type="text" class="form-control form__input" id="registration-form-surname" placeholder="Enter your surname" name="dwfrm_feedback_surname" required="" aria-required="true" value="" maxlength="50"
data-missing-error="This field is required">
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label" for="registration-form-contactnumber"> contact number </label>
<input type="text" class="form-control form__input" id="registration-form-contactnumber" placeholder="Enter your contact number" name="dwfrm_feedback_contactnumber" required="" aria-required="true" value="" maxlength="2147483647"
pattern="^0[0-9]{9}$" data-missing-error="This field is required" data-pattern-mismatch="South African contact numbers are 10 digits,This contact number is invalid">
<div class="form__group--error_message"></div>
</div>
<div class="form__group form__group--optional">
<label class="form__label" for="registration-form-altcontactnumber"> alternate contact number </label>
<input type="text" class="form-control form__input" id="registration-form-altcontactnumber" placeholder="Enter your alternate number" name="dwfrm_feedback_altcontactnumber" value="" maxlength="2147483647" pattern="^0[0-9]{9}$"
data-missing-error="This field is required" data-pattern-mismatch="South African contact numbers are 10 digits,This contact number is invalid">
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label" for="registration-form-email"> Email </label>
<input type="text" class="form-control form__input" id="registration-form-email" placeholder="Enter your email" data-pattern-mismatch="mismatched pattern" name="dwfrm_feedback_email" required="" aria-required="true" value="" maxlength="50"
pattern="^[\w.%+-]+@[\w.-]+\.[\w]{2,6}$" data-missing-error="This field is required">
<div class="form__group--error_message"></div>
</div>
<label class="form__label_complaints"> Read more on the Standard Bank <a href="/southafrica/personal/about-us/regulatory/complaints-process" target="_blank">
complaints process</a>
</label>
<div class="form__group">
<label class="form__label" for="">are you an existing standard bank customer?</label>
<div class="d-flex">
<label class="form__control form__control--radio text-capitalize"> yes <input type="radio" value="YES" name="dwfrm_feedback_existingcustomer" required="" aria-required="true" maxlength="2147483647">
<div class="form__control-indicator"></div>
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<label class="form__control form__control--radio text-capitalize ml-5"> no <input type="radio" value="NO" checked="" name="dwfrm_feedback_existingcustomer" required="" aria-required="true" maxlength="2147483647">
<div class="form__control-indicator"></div>
</label>
</div>
<div class="form__group--error_message"></div>
</div>
<div class="form__group">
<label class="form__label"> Comments: (<span class="form__label--optional">Optional <span class="form__label--optional-star">*</span></span>) </label>
<textarea type="textarea" value="" rows="4" maxlength="" class="form__textarea" name="dwfrm_feedback_comments"></textarea>
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<span class="form__control--checkbox-title feedbck"> I agree that Standard Bank will process the personal information that I have provided to call me back in relation to the product/services that I have expressed interest in. Standard Bank
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<div class="form__control--checkbox">
<input type="checkbox" class="form__input" value="YES" name="dwfrm_feedback_popia" required="" aria-required="true" maxlength="2147483647">
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