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 * Home
 * Solutions
 * Services
 * Resources
   * Resources Articles & Blogs
 * News
 * About Us
   * About Us
   * Social Impact Mission
   * PCI SSC – Associate Participating Organization
 * Contact Us
 * Client Login


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Homedatatel2024-05-13T08:20:00-05:00

Leading the Way in


IVR PAYMENTS AND
PAYMENT TECHNOLOGY

for Over 25 Years.

IVR PAYMENTS AS A SERVICE

The Most Cost Effective & Flexible way to take payments from your customers by
phone. Process Credit Card and eCheck payments over the telephone 24/7, All in a
PCI Compliant Environment.

Learn More

DATATELPAY CURB & GO™

Remote Payments, Communication & Curbside Pick-up Made Easy! DatatelPay Curb&Go™
provides retailers of any size with a unified solution for remote payments,
communication and Curbside pick-up that is both secure as well as simple to
implement and operate. DatatelPay Curb&Go™ levels the playing field with a
feature rich solution that every retailer can afford!

Learn More

PAYMENT TECHNOLOGY STRATEGY

The payments industry is undergoing rapid transformation, and Datatel is always
striving to stay ahead of the curve. Our primary objective is to utilize our
adaptability and extensive expertise in payments to assist our clients with
seizing every opportunity that arises to make informed decisions regarding their
payment technology.

Learn More


DATATEL JOINS A SELECT GROUP OF INDUSTRY LEADERS
TO HELP SMALL BUSINESSES ON VISA’S SMALL BUSINESS HUB

The Visa Small Business Hub brings together tools and resources from Datatel and
other leading solution providers to help SMB entrepreneurs build stronger
customer relationships and expand their businesses.

Learn More



IVR PAYMENT SOLUTIONS AT YOUR FINGERTIPS

AGENT ASSIST PAYMENTS FOR CALL CENTERS


Removes the need for your staff to handle sensitive credit card information
while providing your customers with an effortless and secure way to make a
payment over the telephone.

AUTOMATED IVR PAYMENTS FOR CUSTOMER SELF-SERVICE


DatatelPay-By-Phone provides your business with the most Robust and Cost
Effective way to securely and easily process payments over the telephone 24/7 in
a PCI Compliant environment and seamlessly plugs into your merchant account.

INTELLIGENT EFT PAYMENT ACCEPTANCE



Accept instant bank account verified payments, improve payment speed and reduce
NSFs. With Datatel’s Intelligent EFT WebPay now you can accept
customers-initiated EFT payments on your own website 24/7.


Explore All Solutions
Explore All Solutions



RESOURCES & KNOWLEDGE

IVR PAYMENTS SIMPLIFIED

A COMPLETE GUIDE FOR A SUCCESSFUL IVR PAYMENTS IMPLEMENTATION

Provides a framework to achieve your IVR Payments project objectives. You will
avoid many common mistakes and be able to focus on getting the most from your
Pay-By-Phone / IVR Payments implementation.

Learn More

HOW AI IS REVOLUTIONIZING THE WORLD OF PAYMENTS

 

This discussion explores how AI is not just changing but significantly enhancing
the way payments are processed, drawing directly on insights from a recent Visa
study to showcase new avenues for business profitability and success.

Learn More

IVR PAYMENTS

FOR MEDICAL PRACTICES

Implementing Automated Pay-By-Phone can help your medical practice process
patient payments 24/7 over the telephone, reduce operational costs, reduce the
load on your administration/billing team

Learn More

Explore All Resources


WHAT OUR CLIENTS ARE SAYING ABOUT US

> “Never any issues with you guys! Things just work.”

Gerry Henstra, CEO, Henstra Business Solutions

> “Customer service is a really big deal to us, and I am glad to do business
> with a company that obviously takes it as seriously as we do.”

Jeff Boatman, Global Client Solutions

> “We’re happy with the IVR Payment system and it has been working well for us.
> Recently we also setup your newest SMS (text) receipts and found it to work
> great.”

IT Manager

> “I want to command you and your team at Datatel on the job just completed for
> Tele-Response Center. The attention to detail and professionalism with which
> you approached the project was exemplary and greatly appreciated especially
> considering the several applications that needed to be implemented on short
> notice. Thanks again for your assistance getting this project off the ground
> so smoothly.”

Joe Grossman, Sr. Vice President, 121 Direct Response

> “My team and I would like to commend Datatel on creating an IVR application
> that adds great value to our new Travel product. Your knowledge, input and
> expertise in IVR scripting, call flow management and overall IVR logistics
> made the development and implementation stages extremely easy to manage. Thank
> you for a well executed campaign that was launched on time and on budget.”

Ryan McCullough, Marketing Manager, Aegon Direct

> “Great team to work with. I look forward to utilizing some additional
> capabilities in the future.”

Bob Griffin, VP of Operations, MedA/Rx

> “We are very grateful for many years of mutually beneficial business
> relationship with Datatel and for impeccable customer service we have received
> during these years.”

Director of Student Accounts

> “We, Standard Life, very much appreciated Datatel’s expertise, knowledge and
> support as we worked through the development and implementation stages. Our
> Clients appreciate the simplicity of the capability, while gathering very
> valuable feedback. Thanks for making this a very positive experience.”

Anne Pennell, VP, Customer Services Operations, Standard Life

> “This was one of the best implementations I have been a part of. The
> communication was excellent and everything was responded to and dealt with
> swiftly. A real pleasure. We are looking forward to the impact this will have
> on our patient payments! Thank you!”

Kim Pace, Director Patient Accounts and Revenue, Chatham-Kent Health Alliance


Our Commitment to your Success starts long before your Partnership with Datatel
begins.

Our Specialists are here to help you with any of your inquiries or requests.




CONTACT

Address (USA)
8345 North West 66th Street, #7995
Miami, Florida, 33166

Address (Canada)
1090 Don Mills Road, Suite 405
Toronto, Ontario, M3C 3R6

Phone
+1 800-831-6660



USEFUL LINKS

 * IVR Payments
 * Articles
 * Whitepapers
 * Automated Payment Reminders
 * WebPay xPress



LATEST NEWS

Datatel Payment Technologies To Partner With...
Datatel Unveils Innovative Professional Services to...


LATEST ARTICLES

Markham Stouffville Hospital – A single change slashed call handling to their
billing department by 96 per cent
PCI Clock is Ticking – Master PCI DSS v4.0 Compliance Before Time Runs Out 




Copyright© 1996 - 2024 Datatel Communications Inc (USA)/ Datatel Inc (Canada).
All rights reserved.

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