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Published: July 30, 2023
Effective: September 30, 2023
Print
MICROSOFT SERVICES AGREEMENT
These terms ("Terms") cover the use of those Microsoft consumer products,
websites, and services listed at the end of these Terms here
(https://www.microsoft.com/servicesagreement#serviceslist) (the "Services"). You
accept these Terms by creating a Microsoft account, through your use of the
Services, or by continuing to use the Services after being notified of a change
to these Terms.
Your Privacy
Your Content
Code of Conduct
Using the Services & Support
Using Third-Party Apps and Services
Service Availability
Updates to the Services or Software, and Changes to These Terms
Software License
Payment Terms
Contracting Entity, Choice of Law, & Location for Resolving Disputes
Warranties
Limitation of Liability
Service-Specific Terms
Xbox
Store
Microsoft Family Features
Group Messaging
Skype, Microsoft Teams, and GroupMe
Bing and MSN
Cortana
Microsoft 365 Apps and Services
Digital Goods
Microsoft Storage
Microsoft Rewards
Azure
Microsoft Soundscape
Power Platform
Dynamics 365
AI Services
Miscellaneous
NOTICES
STANDARD APPLICATION LICENSE TERMS
Covered Services
YOUR PRIVACY
1. Your Privacy. Your privacy is important to us. Please read the Microsoft
Privacy Statement (https://go.microsoft.com/fwlink/?LinkId=521839) (the "Privacy
Statement") as it describes the types of data we collect from you and your
devices ("Data"), how we use your Data, and the legal bases we have to process
your Data. The Privacy Statement also describes how Microsoft uses your content,
which is your communications with others; postings submitted by you to Microsoft
via the Services; and the files, photos, documents, audio, digital works,
livestreams and videos that you upload, store, broadcast, create, generate, or
share through the Services, or inputs that you submit in order to generate
content ("Your Content"). Where processing is based on consent and to the extent
permitted by law, by agreeing to these Terms, you consent to Microsoft’s
collection, use and disclosure of Your Content and Data as described in the
Privacy Statement. In some cases, we will provide separate notice and request
your consent as referenced in the Privacy Statement.
YOUR CONTENT
2. Your Content. Many of our Services allow you to create, store or share Your
Content or receive material from others. We don’t claim ownership of Your
Content. Your Content remains yours and you are responsible for it.
* a. When you share Your Content with other people, you understand that they
may be able to, on a worldwide basis, use, save, record, reproduce,
broadcast, transmit, share and display Your Content for the purpose that you
made Your content available on the Services, without compensating you. If you
do not want others to have that ability, do not use the Services to share
Your Content. You represent and warrant that for the duration of these Terms,
you have (and will have) all the rights necessary for Your Content that is
uploaded, stored, or shared on or through the Services and that the
collection, use, and retention of Your Content will not violate any law or
rights of others. Microsoft does not own, control, verify, pay for, endorse
or otherwise assume any liability for Your Content and cannot be held
responsible for Your Content or the material others upload, store or share
using the Services.
* b. To the extent necessary to provide the Services to you and others, to
protect you and the Services, and to improve Microsoft products and services,
you grant to Microsoft a worldwide and royalty-free intellectual property
license to use Your Content, for example, to make copies of, retain,
transmit, reformat, display, and distribute via communication tools Your
Content on the Services. If you publish Your Content in areas of the Service
where it is available broadly online without restrictions, Your Content may
appear in demonstrations or materials that promote the Service. Some of the
Services are supported by advertising. Controls for how Microsoft
personalizes advertising are available at https://choice.live.com. We do not
use what you say in email, chat, video calls or voice mail, or your
documents, photos or other personal files to target advertising to you. Our
advertising policies are covered in detail in the Privacy Statement.
CODE OF CONDUCT
3. Code of Conduct. You are accountable for your conduct and content when using
the Services.
* a. By agreeing to these Terms, you’re agreeing that, when using the Services,
you will follow these rules:
* i. Don’t do anything illegal, or try to generate or share content that is
illegal.
* ii. Don’t engage in any activity that exploits, harms, or threatens to harm
children.
* iii. Don’t send spam or engage in phishing, or try to generate or
distribute malware. Spam is unwanted or unsolicited bulk email, postings,
contact requests, SMS (text messages), instant messages, or similar
electronic communications. Phishing is sending emails or other electronic
communications to fraudulently or unlawfully induce recipients to reveal
personal or sensitive information, such as passwords, dates of birth,
Social Security numbers, passport numbers, credit card information,
financial information, or other sensitive information, or to gain access to
accounts or records, exfiltration of documents or other sensitive
information, payment and/or financial benefit. Malware includes any
activity designed to cause technical harm, such as delivering malicious
executables, organizing denial of service attacks or managing command and
control servers.
* iv. Don’t publicly display or use the Services to generate or share
inappropriate content or material (involving, for example, nudity,
bestiality, pornography, offensive language, graphic violence, self-harm,
or criminal activity) or Your Content or material that does not comply with
local laws or regulations.
* v. Don’t engage in activity that is fraudulent, false or misleading (e.g.,
asking for money under false pretenses, impersonating someone else,
creating fake accounts, automating inauthentic activity, generating or
sharing content that is intentionally deceptive, manipulating the Services
to increase play count, or affect rankings, ratings, or comments) or
libelous or defamatory.
* vi. Don’t circumvent any restrictions on access to, usage, or availability
of the Services (e.g., attempting to “jailbreak” an AI system or
impermissible scraping).
* vii. Don’t engage in activity that is harmful to you, the Services, or
others (e.g., transmitting viruses, stalking, trying to generate or sharing
content that harasses, bullies or threatens others, posting terrorist or
violent extremist content, communicating hate speech, or advocating
violence against others).
* viii. Don’t violate or infringe upon the rights of others (e.g.,
unauthorized sharing of copyrighted music or other copyrighted material,
resale or other distribution of Bing maps, or taking photographs or
video/audio recordings of others without their consent for processing of an
individual’s biometric identifiers/information or any other purpose using
any of the Services).
* ix. Don’t engage in activity that violates the privacy or data protection
rights of others.
* x. Don’t help others break these rules.
* More information about our policies, moderation and enforcement processes and
service specific terms is available at aka.ms/trustandsafety.
USING THE SERVICES & SUPPORT
4. Using the Services & Support.
* a. Microsoft account. You’ll need a Microsoft account to access many of the
Services. Your Microsoft account lets you sign in to products, websites and
services provided by Microsoft and some Microsoft partners.
* i. Creating an Account. You can create a Microsoft account by signing up
online. You agree not to use any false, inaccurate or misleading
information when signing up for your Microsoft account. In some cases, a
third party, like your Internet service provider, may have assigned a
Microsoft account to you. If you received your Microsoft account from a
third party, the third party may have additional rights over your account,
like the ability to access or delete your Microsoft account. Please review
any additional terms the third party provided you, as Microsoft has no
responsibility regarding these additional terms. If you create a Microsoft
account on behalf of an entity, such as your business or employer, you
represent that you have the legal authority to bind that entity to these
Terms. You cannot transfer your Microsoft account credentials to another
user or entity. To protect your account, keep your account details and
password confidential. You are responsible for all activity that occurs
under your Microsoft account.
* ii. Account Use. You must use your Microsoft account to keep it active.
This means you must sign in at least once in a two-year period to keep your
Microsoft account, and associated Services, active, unless a longer period
is provided in the Microsoft account activity policy at
https://go.microsoft.com/fwlink/p/?linkid=2086738 or in an offer for a paid
portion of the Services. If you don’t sign in during this time, we will
assume your Microsoft account is inactive and will close it for you. Please
see section 4.a.iv.2 for the consequences of a closed Microsoft account.
You must sign into your Outlook.com inbox and your OneDrive (separately) at
least once in a one-year period, otherwise we will close your Outlook.com
inbox and your OneDrive for you. If we reasonably suspect that your
Microsoft account is at risk of being used by a third party fraudulently
(for example, as a result of an account compromise), Microsoft may suspend
your account until you can reclaim ownership. Based on the nature of the
compromise, we may be required to disable access to some or all of Your
Content. If you are having trouble accessing your Microsoft account, please
visit this website: https://go.microsoft.com/fwlink/?LinkId=238656.
* iii. Kids and Accounts. By creating a Microsoft account or using the
Services, you accept and agree to be bound by these Terms and represent
that you have either reached the age of "majority" or "legal
responsibility" where you live or your parent or legal guardian agrees to
be bound by these Terms on your behalf. If you do not know whether you have
reached the age of "majority" or "legal responsibility" where you live, or
do not understand this section, please ask your parent or legal guardian
for help. If you are the parent or legal guardian of a minor, you and the
minor accept and agree to be bound by these Terms and are responsible for
all use of the Microsoft account or Services, including purchases, whether
the minor’s account is now open or created later.
* iv. Closing Your Account.
* 1. You can cancel specific Services or close your Microsoft account at
any time and for any reason. To close your Microsoft account, please
visit https://go.microsoft.com/fwlink/p/?linkid=618278. When you ask us
to close your Microsoft account, you can choose to put it in a suspended
state for either 30 or 60 days just in case you change your mind. After
that 30- or 60-day period, your Microsoft account will be closed. Please
see section 4.a.iv.2 below for an explanation as to what happens when
your Microsoft account is closed. Logging back in during the suspension
period will reactivate your Microsoft account.
* 2. If your Microsoft account is closed (whether by you or us), a few
things happen. First, your right to use the Microsoft account to access
the Services stops immediately. Second, we’ll delete Data or Your Content
associated with your Microsoft account or will otherwise disassociate it
from you and your Microsoft account (unless we are required by law to
keep it, return it, or transfer it to you or a third party identified by
you). You should have a regular backup plan as Microsoft won’t be able to
retrieve Your Content or Data once your account is closed. Third, you may
lose access to products you’ve acquired.
* b. Moderation and Enforcement. Many of our Services that allow you to
interact, create, generate, and share content with others leverage safety
systems to protect our Services and other users.
* i. Policies. Our Code of Conduct identifies what’s prohibited when using
our Services. Specific Services have additional policies and community
standards applicable to their users, which are available here
(https://aka.ms/trustandsafety).
* ii. Reporting a Concern. You can report concerning content or conduct that
may violate our Code of Conduct here (https://aka.ms/reportconcerns).
* iii. Review. Where applicable, we may use automated systems and humans to
review content to identify suspected spam, viruses, fraud, phishing,
malware, jailbreaking, or other illegal or harmful content or conduct.
* iv. Enforcement. We reserve the right to deny content if it exceeds limits
on storage or file size allowed by the Service. We may block, remove or
decline to display content if it appears to violate our Code of Conduct or
another Service policy or where required by law. If you violate these terms
or Service-Specific Terms, we may take action against your account. This
could include limiting access to certain features or Services, stopping
providing Services, closing your Microsoft account immediately or blocking
delivery of a communication (like email, file sharing or instant message)
to or from the Services. Closure of your access to a Service or your
account may result in forfeiture of content licenses, associated content,
memberships, and Microsoft account balances associated with the account.
When reviewing alleged violations of these Terms, Microsoft reserves the
right to review content to resolve the issue. However, we cannot monitor
the entire Services and make no attempt to do so. For more information
about the moderation and enforcement processes, Service specific terms and
appeals, see https://aka.ms/trustandsafety. Information about our policy
relating to claims of intellectual property infringement may be found at
NOTICES.
* c. Work or School Accounts. You can sign into certain Microsoft services with
a work or school email address. If you do, you agree that the owner of the
domain associated with your email address may be notified of the existence of
your Microsoft account and its associated subscriptions, control and
administer your account, and access and process your Data, including the
contents of your communications and files, and that Microsoft may notify the
owner of the domain if the account or Data is compromised. You further agree
that your use of the Microsoft services may be subject to the agreements
Microsoft has with you or your organization and these Terms may not apply. If
you already have a Microsoft account and you use a separate work or school
email address to access Services covered under these Terms, you may be
prompted to update the email address associated with your Microsoft account
in order to continue accessing such Services.
* d. Additional Equipment/Data Plans. To use many of the Services, you’ll need
an internet connection and/or data/cellular plan. You might also need
additional equipment, like a headset, camera or microphone. You are
responsible for providing all connections, plans, and equipment needed to use
the Services and for paying the fees charged by the provider(s) of your
connections, plans, and equipment. Those fees are in addition to any fees you
pay us for the Services and we will not reimburse you for such fees. Check
with your provider(s) to determine if there are any such fees that may apply
to you.
* e. Service Notifications. When there’s something we need to tell you about a
Service you use, we’ll send you Service notifications. If you gave us your
email address or phone number in connection with your Microsoft account, then
we may send Service notifications to you via email or via SMS (text message),
including to verify your identity before registering your mobile phone number
and verifying your purchases. We may also send you Service notifications by
other means (for example by in-product messages). Data or messaging rates may
apply when receiving notifications via SMS.
* f. Support. Customer support for some Services is available at
https://support.microsoft.com. Certain Services may offer separate or
additional customer support, subject to the terms available at
https://microsoft.com/support-service-agreement, unless otherwise specified.
Support may not be available for preview or beta versions of features or
Services. The Services might not be compatible with software or services
provided by third parties, and you are responsible for familiarizing yourself
with compatibility requirements.
* i. For consumers living in Australia: If you are using a good or service
that is subject to the Telecommunications Consumer Protection Code, you are
entitled to use an Advocate to communicate with Microsoft; a person acting
as your Advocate has no power to act on your behalf or access your
information without your presence and agreement to such action. You are
also entitled to appoint an Authorised Representative that has the power to
access your information and act on your behalf as your agent.
* g. Ending your Services. If your Services are canceled (whether by you or
us), first your right to access the Services stops immediately and your
license to the software related to the Services ends. Second, we’ll delete
Data or Your Content associated with your Service or will otherwise
disassociate it from you and your Microsoft account (unless we are required
by law to keep it, return it, or transfer it to you or a third party
identified by you). As a result you may no longer be able to access any of
the Services (or Your Content that you’ve stored on those Services). You
should have a regular backup plan. Third, you may lose access to products
you’ve acquired. If you have canceled your Microsoft account and have no
other account able to access the Services your Services may be canceled
immediately.
USING THIRD-PARTY APPS AND SERVICES
5. Using Third-Party Apps and Services. The Services may allow you to access or
acquire products, services, websites, links, content, material, games, skills,
integrations, bots or applications from independent third parties (companies or
people who aren’t Microsoft) ("Third-Party Apps and Services"). Many of our
Services also help you find, make requests to, or interact with Third-Party Apps
and Services or allow you to share Your Content or Data, and you understand that
by using our Services you are directing them to make Third-Party Apps and
Services available to you. The Third-Party Apps and Services may also allow you
to store Your Content or Data with the publisher, provider or operator of the
Third-Party Apps and Services. The Third-Party Apps and Services may present you
with a privacy policy or require you to accept their terms before you can
install or use the Third-Party App or Service. See section 13.b for additional
terms for applications acquired through certain Stores owned or operated by
Microsoft or its affiliates (including, but not limited to, the Office Store,
the Microsoft Store on Xbox and the Microsoft Store on Windows. You should
review the third-party terms and privacy policies before acquiring, using,
requesting, or linking your Microsoft Account to any Third-Party Apps and
Services. Any third-party terms do not modify these Terms. Microsoft does not
license any intellectual property to you as part of any Third-Party Apps and
Services. You agree to assume all risk and liability arising from your use of
these Third-Party Apps and Services and that Microsoft is not responsible for
any issues arising out of your use of them. Microsoft is not responsible or
liable to you or others for information or services provided by any Third-Party
Apps and Services.
SERVICE AVAILABILITY
6. Service Availability.
* a. The Services, Third-Party Apps and Services, or material or products
offered through the Services may be unavailable from time to time, may be
offered on a limited basis, or may vary depending on your region or device.
If you change the location associated with your Microsoft account, you may
need to re-acquire the material or applications that were available to you
and paid for in your previous region. You agree not to access or use material
or Services which are illegal or not licensed for use in the country from
which you access or use such material or Services, or to conceal or
misrepresent your location or identity in order to access or use such
material or Services.
* b. We strive to keep the Services up and running; however, all online
services suffer occasional disruptions and outages, and Microsoft is not
liable for any disruption or loss you may suffer as a result. In the event of
an outage, you may not be able to retrieve Your Content or Data that you’ve
stored. We recommend that you regularly backup Your Content and Data that you
store on the Services or store using Third-Party Apps and Services.
UPDATES TO THE SERVICES OR SOFTWARE, AND CHANGES TO THESE TERMS
7. Updates to the Services or Software, and Changes to These Terms.
* a. We may change these Terms at any time, and we’ll tell you when we do.
Using the Services after the changes become effective means you agree to the
new terms. If you do not agree to the new terms, you must stop using the
Services, close your Microsoft account and, if you are a parent or guardian,
help your minor child close his or her Microsoft account.
* b. Sometimes you will need software updates to keep using the Services. We
may automatically check your version of the software and download software
updates or configuration changes. You may also be required to update the
software to continue using the Services. Such updates are subject to these
Terms unless other terms accompany the updates, in which case, those other
terms apply. Microsoft isn't obligated to make any updates available and
doesn't guarantee that we will support the version of the system for which
you purchased or licensed the software, apps, content or other products. Such
updates may not be compatible with software or services provided by third
parties. You may withdraw your consent to future software updates at any time
by uninstalling the software.
* c. Additionally, there may be times when we need to remove or change features
or functionality of the Service or stop providing a Service or access to
Third-Party Apps and Services altogether. Except to the extent required by
applicable law, we have no obligation to provide a re-download or replacement
of any material, Digital Goods (defined in section 13.i), or applications
previously purchased. We may release the Services or their features in a
preview or beta version, which may not work correctly or in the same way the
final version may work.
* d. So that you can use material protected with digital rights management
(DRM), like some music, games, movies, books and more, DRM software may
automatically contact an online rights server and download and install DRM
updates.
SOFTWARE LICENSE
8. Software License. Unless accompanied by a separate Microsoft license
agreement (for example, if you are using a Microsoft application that is
included with and a part of Windows, then the Microsoft Software License Terms
for the Windows Operating System govern such software), any software provided by
us to you as part of the Services is subject to these Terms. Applications
acquired through certain Stores owned or operated by Microsoft or its affiliates
(including, but not limited to the Office Store, Microsoft Store on Windows and
Microsoft Store on Xbox) are subject to section 13.b.i below.
* a. If you comply with these Terms, we grant you the right to install and use
one copy of the software per device on a worldwide basis for use by only one
person at a time as part of your use of the Services. For certain devices,
such software may be pre-installed for your personal, non-commercial use of
the Services. The software or website that is part of the Services may
include third-party code. Any third-party scripts or code, linked to or
referenced from the software or website, are licensed to you by the third
parties that own such code, not by Microsoft. Notices, if any, for the third
party code are included for your information only.
* b. The software is licensed, not sold, and Microsoft reserves all rights to
the software not expressly granted by Microsoft, whether by implication,
estoppel, or otherwise. This license does not give you any right to, and you
may not:
* i. circumvent or bypass any technological protection measures in or
relating to the software or Services;
* ii. disassemble, decompile, decrypt, hack, emulate, exploit, or reverse
engineer any software or other aspect of the Services that is included in
or accessible through the Services, except and only to the extent that the
applicable copyright law expressly permits doing so;
* iii. separate components of the software or Services for use on different
devices;
* iv. publish, copy, rent, lease, sell, export, import, distribute, or lend
the software or the Services, unless Microsoft expressly authorizes you to
do so;
* v. transfer the software, any software licenses, or any rights to access or
use the Services;
* vi. use the Services in any unauthorized way that could interfere with
anyone else’s use of them or gain access to any service, data, account, or
network;
* vii. enable access to the Services or modify any Microsoft-authorized
device (e.g., Xbox consoles, Microsoft Surface, etc.) by unauthorized
third-party applications.
PAYMENT TERMS
9. Payment Terms. If you purchase a Service, then these payment terms apply to
your purchase and you agree to them.
* a. Charges. If there is a charge associated with a portion of the Services,
you agree to pay that charge in the currency specified. The price stated for
the Services excludes all applicable taxes and currency exchange settlements,
unless stated otherwise. All prices for Skype paid products are inclusive of
applicable taxes, unless otherwise stated. You are solely responsible for
paying such taxes or other charges. Skype calculates taxes based on the
residential address associated with your billing information. You are
responsible for ensuring that this address is up to date and accurate. Except
for Skype products, taxes are calculated based on your location at the time
your Microsoft account was registered unless local law requires a different
basis for the calculation. We may suspend or cancel the Services if we do not
receive an on time, full payment from you. Suspension or cancellation of the
Services for non-payment could result in a loss of access to and use of your
account and its content. Connecting to the Internet via a corporate or other
private network that masks your location may cause charges to be different
from those displayed for your actual location. Depending on your location,
some transactions might require foreign currency conversion or be processed
in another country. Your bank might charge you additional fees for those
services when you use a debit or credit card. Please contact your bank for
details.
* b. Your Billing Account. To pay the charges for a Service, you will be asked
to provide a payment method at the time you sign up for that Service. For all
Services other than Skype, you can access and change your billing information
and payment method on the Microsoft account management website
(https://go.microsoft.com/fwlink/p/?linkid=618281) and for Skype software and
products by signing into your account portal at
https://skype.com/go/myaccount. Additionally, you agree to permit Microsoft
to use any updated account information regarding your selected payment method
provided by your issuing bank or the applicable payment network. You agree to
promptly update your account and other information, including your email
address and payment method details, so we can complete your transactions and
contact you as needed in connection with your transactions. Changes made to
your billing account will not affect charges we submit to your billing
account before we could reasonably act on your changes to your billing
account.
* c. Billing. By providing Microsoft with a payment method, you (i) represent
that you are authorized to use the payment method you provided and that any
payment information you provide is true and accurate; (ii) authorize
Microsoft to charge you for the Services or available content using your
payment method; and (iii) authorize Microsoft to charge you for any paid
feature of the Services you choose to sign up for or use while these Terms
are in force. We may bill you (a) in advance; (b) at the time of purchase;
(c) shortly after purchase; or (d) on a recurring basis for subscription
Services. Also, we may charge you up to the amount you have approved, and we
will notify you in advance of any change in the amount to be charged for
recurring subscription Services. We may bill you at the same time for more
than one of your prior billing periods for amounts that haven't previously
been processed.
* d. Recurring Payments. When you purchase the Services on a subscription basis
(e.g., monthly, every 3 months or annually), you agree that you are
authorizing recurring payments, and payments will be made to Microsoft by the
method and at the recurring intervals you have agreed to, until the
subscription for that Service is terminated by you or by Microsoft. You must
cancel your Services before the next billing date to stop being charged to
continue your Services. We will provide you with instructions on how you may
cancel the Services. By authorizing recurring payments, you are authorizing
Microsoft to process such payments as either electronic debits or fund
transfers, or as electronic drafts from your designated account (for
Automated Clearing House or similar payments), or as charges to your
designated account (for credit card or similar payments) (collectively,
"Electronic Payments"). Subscription fees are generally charged in advance of
the applicable subscription period. If any payment is returned unpaid or if
any credit card or similar transaction is rejected or denied, Microsoft or
its service providers reserve the right to collect any applicable return
item, rejection or insufficient funds fee and process any such payment as an
Electronic Payment.
* e. Online Statement and Errors. For all Services other than Skype, Microsoft
will provide you with an online billing statement on the Microsoft account
management website (https://go.microsoft.com/fwlink/p/?linkid=618282), where
you can view and print your statement. For Skype, you can access your online
statement by signing into your account at www.skype.com
(https://www.skype.com). This is the only billing statement that we provide.
If we make an error on your bill, you must tell us within 90-days after the
error first appears on your bill. We will then promptly investigate the
charge. If you do not tell us within that time, you release us from all
liability and claims of loss resulting from the error and we won't be
required to correct the error or provide a refund, unless otherwise required
by law. If Microsoft has identified a billing error, we will correct that
error within 90-days. This policy does not affect any statutory rights that
may apply.
* f. Refund Policy. Unless otherwise provided by law or the terms of a
particular Service offer, all purchases are final and non-refundable. If you
believe that Microsoft has charged you in error, you must contact us within
90-days of such charge. No refunds will be given for any charges more than
90-days old, unless otherwise required by law. We reserve the right to issue
refunds or credits at our sole discretion unless otherwise required by law.
If we issue a refund or credit, we are under no obligation to issue the same
or similar refund in the future. This refund policy does not affect any
statutory rights that may apply. For more refund information, please visit
our help topic (https://go.microsoft.com/fwlink/p/?linkid=618283). If you
live in Taiwan or Israel, please note that according to the Consumer
Protection Act and its relevant regulations, all purchases pertaining to
digital content provided via intangible form and/or on-line services are
final and non-refundable when such content or service has been provided on
line. You are not entitled to claim any cooling off period or any refund.
* g. Canceling the Services. You may cancel a Service at any time, with or
without cause. Cancelling paid Services stops future charges to continue the
Service. To cancel a Service and request a refund, if you are entitled to
one, visit the Microsoft account management website. For Skype, please
complete the Withdrawal Form using the information provided here
(https://go.microsoft.com/fwlink/p/?linkid=618286). You should refer back to
the offer describing the Services as (i) you may not receive a refund at the
time of cancellation; (ii) you may be obligated to pay cancellation charges;
(iii) you may be obligated to pay all charges made to your billing account
for the Services before the date of cancellation; and (iv) you may lose
access to and use of your account when you cancel the Services; or, if you
live in Taiwan or Israel, (v) you may receive a refund in the amount equal to
the unused fees you paid for a Service calculated at the time of
cancellation. If you live in Israel you may cancel by any of the means listed
on https://support.microsoft.com/help/4027815. Please contact a Microsoft
representative by telephone to obtain a refund if you are eligible for it. We
will process your Data as described above in section 4. If you cancel, your
access to the Services ends at the end of your current Service period or, if
we bill your account on a periodic basis, at the end of the period in which
you canceled. If you initiate a chargeback or reversal with your bank for
your payment of Services, we will deem you to have canceled as of the date
that the original payment was made, and you authorize us to immediately
cancel your service and/or revoke any content that was provided to you in
exchange for such payment.
* h. Trial-Period Offers. If you are taking part in any trial-period offer, you
may be required to cancel the trial Service(s) within the timeframe
communicated to you when you accepted the offer in order to avoid being
charged to continue the Service(s) at the end of the trial period.
* i. Promotional Offers. From time to time, Microsoft may offer Services for
free for a trial period. Microsoft reserves the right to charge you for such
Services (at the normal rate) if Microsoft determines (in its reasonable
discretion) that you are abusing the terms of the offer.
* j. Price Changes. We may change the price of the Services at any time and if
you have a recurring purchase, we will notify you by email, or other
reasonable manner, at least 15 days before the price change. If you do not
agree to the price change, you must cancel and stop using the Services before
the price change takes effect. If there is a fixed term and price for your
Service offer, that price will remain in force for the fixed term.
* k. Payments to You. If we owe you a payment, then you agree to timely and
accurately provide us with any information we need to get that payment to
you. Subject to applicable law, you are responsible for any taxes and charges
you may incur as a result of this payment to you. You must also comply with
any other conditions we place on your right to any payment. If you receive a
payment in error, we may reverse or require return of the payment. You agree
to cooperate with us in our efforts to do this. We may also reduce the
payment to you without notice to adjust for any previous overpayment.
* l. Gift Cards. Redemption and use of gift cards (other than Skype gift cards)
are governed by the Microsoft Gift Card Terms and Conditions
(https://support.microsoft.com/help/10562/microsoft-account-gift-card-terms-and-conditions).
Information on Skype gift cards is available on Skype’s Help page
(https://go.microsoft.com/fwlink/?LinkId=615383).
* m. Bank Account Payment Method. You may register an eligible bank account
with your Microsoft account to use it as a payment method. Eligible bank
accounts include accounts held at a financial institution capable of
receiving direct debit entries (e.g., a United States-based financial
institution that supports automated clearing house ("ACH") entries, a
European financial institution that supports Single Euro Payments Area
("SEPA") or "iDEAL" in the Netherlands). Terms you agreed to when adding your
bank account as a payment method in your Microsoft account (e.g., the
"mandate" in the case of SEPA) also apply. You represent and warrant that
your registered bank account is held in your name or you are authorized to
register and use this bank account as a payment method. By registering or
selecting your bank account as your payment method, you authorize Microsoft
(or its agent) to initiate one or more debits for the total amount of your
purchase or subscription charge (in accordance with the terms of your
subscription service) from your bank account (and, if necessary, initiate one
or more credits to your bank account to correct errors, issue a refund or
similar purpose), and you authorize the financial institution that holds your
bank account to deduct such debits or accept such credits. You understand
that this authorization will remain in full force and effect until you remove
your bank account information from your Microsoft account. Contact customer
support as outlined above in section 4.e as soon as possible if you believe
you have been charged in error. Laws applicable in your country may also
limit your liability for any fraudulent, erroneous or unauthorized
transactions from your bank account. By registering or selecting a bank
account as your payment method, you acknowledge that you have read,
understand and agree to these Terms.
CONTRACTING ENTITY, CHOICE OF LAW, & LOCATION FOR RESOLVING DISPUTES
10. Contracting Entity, Choice of Law, & Location for Resolving Disputes. For
your use of free and paid consumer Skype-branded Services, if you live outside
of Europe, the Middle East and Africa, you are contracting with, and all
references to "Microsoft" in these Terms mean, Skype Communications S.à.r.l, 23
– 29 Rives de Clausen, L-2165 Luxembourg unless specified otherwise below. For
free or paid consumer Skype-branded Services, if you live outside of Europe, the
Middle East and Africa, Luxembourg law governs the interpretation of these Terms
and claims for their breach, regardless of conflict of law principles. The laws
of the province or country where you live govern all other claims (including
consumer protection, unfair competition, and tort claims). If you live outside
of Europe, the Middle East and Africa, you and we irrevocably agree to the
exclusive jurisdiction and venue of the Luxembourg courts for all disputes
arising out of or relating to the consumer Skype-branded Services. For all other
Services, the entity with which you are contracting, the governing law, and the
location to resolve disputes appear below:
* a. Canada. If you live in (or, if a business, your principal place of
business is in) Canada, and you are using paid consumer Skype-branded
Services, or if you are using free portions of Microsoft Teams, you are
contracting with Skype Communications US Corporation, 2215-B Renaissance
Drive, Las Vegas, NV 89119, United States. For all other free and paid
consumer Services, you are contracting with Microsoft Corporation, One
Microsoft Way, Redmond, WA 98052, U.S.A. The laws of the province where you
live (or, if a business, your principal place of business) govern the
interpretation of these Terms, claims for their breach, and all other claims
(including consumer protection, unfair competition, and tort claims),
regardless of conflict of law principles. You and we irrevocably consent to
the exclusive jurisdiction and venue of the courts in Ontario for all
disputes arising out of or relating to these Terms or the Services.
* b. North or South America outside the United States and Canada. If you live
in (or, if a business, your principal place of business is in) North or South
America outside the United States and Canada, you are contracting with
Microsoft Corporation, One Microsoft Way, Redmond, WA 98052, U.S.A.
Washington State law governs the interpretation of these Terms and claims for
their breach, regardless of choice of law principles. The laws of the country
to which we direct your Services govern all other claims (including consumer
protection, unfair competition, and tort claims).
* c. Middle East, Africa or Europe. If you live in (or, if a business, your
principal place of business is in) the Middle East, Africa or in Europe
excluding the European Union (EU), Iceland, Lichtenstein, Norway,
Switzerland, and the United Kingdom, and you are using free portions of the
Services (such as Bing and MSN), you are contracting with Microsoft
Corporation, One Microsoft Way, Redmond, WA 98052, U.S.A., except that if you
are using free portions of Skype, you are contracting with Microsoft Ireland
Operations Limited, One Microsoft Place, South County Business Park,
Leopardstown, Dublin 18, Ireland. If you paid to use a portion of the
Services, you are contracting with Microsoft Ireland Operations Limited, One
Microsoft Place, South County Business Park, Leopardstown, Dublin 18,
Ireland. For free and paid Services, the laws of Ireland govern the
interpretation of these Terms and claims for their breach, regardless of
conflict of laws principles. The laws of the country to which we direct your
Services govern all other claims (including consumer protection, unfair
competition, and tort claims). You and we irrevocably agree to the exclusive
jurisdiction and venue of the courts of Ireland for all disputes arising out
of or relating to these Terms or the Services.
* d. Asia or the South Pacific, unless your country is specifically called out
below. If you live in (or, if a business, your principal place of business is
in) Asia (except China, Japan, the Republic of Korea, or Taiwan) or the South
Pacific, and you are using free portions of the Services (such as Bing and
MSN), you are contracting with Microsoft Corporation, One Microsoft Way,
Redmond, WA 98052, U.S.A; provided that, if you are using free portions of
Microsoft Teams and live in (or, if a business, your principal place of
business is in) Australia, you are contracting with Microsoft Ireland
Operations Limited, One Microsoft Place, South County Business Park,
Leopardstown, Dublin 18, Ireland (registered at the Companies Registration
Office in Ireland under number 256796, VAT registration number: IE 8256796 U,
with a registered address of 70 Sir John Rogerson’s Quay, Dublin 2, Ireland).
If you paid to use a portion of the Services, or are using the free
Outlook.com service in Singapore or Hong Kong, you are contracting with
Microsoft Regional Sales Pte Ltd., a corporation organized under the laws of
Singapore, with its registered address at 182 Cecil Street, #13-01 Frasers
Tower, Singapore 069547; provided, that if you live in (or, if a business,
your principal place of business is in) Australia, you are contracting with
Microsoft Pty Ltd, 1 Denison St, North Sydney, NSW 2060, Australia and if you
live in (or, if a business, your principal place of business is in) New
Zealand, you are contracting with Microsoft New Zealand Limited, Level 5, 22
Viaduct Harbour Avenue, PO Box 8070 Symonds Street, Auckland, 1150 New
Zealand. For free and paid Services, Washington State law governs the
interpretation of these Terms and claims for their breach, regardless of
conflict of laws principles. The laws of the country to which we direct your
Services govern all other claims (including consumer protection, unfair
competition, and tort claims). Any dispute arising out of or in connection
with these Terms or the Services besides Skype, including any question
regarding their existence, validity, or termination, will be referred to and
finally resolved by arbitration in Singapore in accordance with the
Arbitration Rules of the Singapore International Arbitration Center (SIAC),
which rules are deemed to be incorporated by reference into this clause. The
Tribunal will consist of one arbitrator to be appointed by the President of
SIAC. The language of arbitration will be English. The decision of the
arbitrator will be final, binding, and incontestable, and it may be used as a
basis for judgment in any country or region.
* e. Japan. If you live in (or, if a business, your principal place of business
is in) Japan, and you are using free portions of the Services (such as Bing
and MSN), you are contracting with Microsoft Corporation, One Microsoft Way,
Redmond, WA 98052, U.S.A. If you paid to use a portion of the Services, you
are contracting with Microsoft Japan Co., Ltd (MSKK), Shinagawa Grand Central
Tower, 2-16-3 Konan Minato-ku, Tokyo 108-0075. For free and paid Services,
the laws of Japan govern these Terms and any matters arising out of or
relating to them or the Services. You and we irrevocably agree to the
exclusive original jurisdiction and venue of the Tokyo District Court for all
disputes arising out of or relating to these Terms or the Services.
* f. Republic of Korea.
* i. If you live in (or, if a business, your principal place of business is
in) the Republic of Korea, and you are using free portions of the Services
(such as Bing and MSN), you are contracting with Microsoft Corporation, One
Microsoft Way, Redmond, WA 98052, U.S.A. If you paid to use a portion of
the Services, you are contracting with Microsoft Korea, Inc., 12th Floor,
Tower A, The K-Twin Tower, Jongro 1 gil 50, Jongro-gu, Seoul, Republic of
Korea, 03142. For free and paid Services, the laws of the Republic of Korea
govern these Terms and any matters arising out of or relating to them or
the Services. You and we irrevocably agree to non-exclusive original
jurisdiction and venue of the Seoul Central District Court for all disputes
arising out of or relating to these Terms or the Services.
* ii. If you live in the Republic of Korea, by law, you may have certain
rights that can’t be limited by a contract like these Terms. These Terms
are in no way intended to restrict those rights or to restrict Microsoft’s
liabilities imposed by law. Notwithstanding anything to the contrary
contained herein, these Terms shall be effective to the extent permitted by
law. Any change of these Terms (and any change in the amount to be charged
for recurring subscription Services, if applicable) shall be made in
accordance with the requirements of law.
* g. Taiwan. If you live in (or, if a business, your principal place of
business is in) Taiwan, and you are using free portions of the Services (such
as Bing and MSN), you are contracting with Microsoft Corporation, One
Microsoft Way, Redmond, WA 98052, U.S.A. If you paid to use a portion of the
Services, you are contracting with Microsoft Taiwan Corp., 18F, No. 68,
Sec. 5, Zhongxiao E. Rd., Xinyi District, Taipei 11065, Taiwan. For free and
paid Services, the laws of Taiwan govern these Terms and any matters arising
out of or relating to them or the Services. For more details regarding
Microsoft Taiwan Corp., please view the website provided by the Ministry of
Economic Affairs R.O.C. (https://gcis.nat.gov.tw/mainNew/). You and we
irrevocably designate the Taipei District Court as the court of first
instance having jurisdiction over any disputes arising out of or relating to
these Terms or the Services, to the maximum extent permitted by Taiwan laws.
Your local consumer laws may require some local laws to govern or give you the
right to resolve disputes in another forum despite these Terms. If so, the
choice of law and forum provisions in section 10 apply as much as your local
consumer laws allow.
WARRANTIES
11. Warranties.
* a. MICROSOFT, AND OUR AFFILIATES, RESELLERS, DISTRIBUTORS, AND VENDORS, MAKE
NO WARRANTIES, EXPRESS OR IMPLIED, GUARANTEES OR CONDITIONS WITH RESPECT TO
YOUR USE OF THE SERVICES. YOU UNDERSTAND THAT USE OF THE SERVICES IS AT YOUR
OWN RISK AND THAT WE PROVIDE THE SERVICES ON AN "AS IS" BASIS "WITH ALL
FAULTS" AND "AS AVAILABLE." MICROSOFT DOESN'T GUARANTEE THE ACCURACY OR
TIMELINESS OF THE SERVICES. YOU MAY HAVE CERTAIN RIGHTS UNDER YOUR LOCAL LAW.
NOTHING IN THESE TERMS IS INTENDED TO AFFECT THOSE RIGHTS, IF THEY ARE
APPLICABLE. YOU ACKNOWLEDGE THAT COMPUTER AND TELECOMMUNICATIONS SYSTEMS ARE
NOT FAULT-FREE AND OCCASIONAL PERIODS OF DOWNTIME OCCUR. WE DO NOT GUARANTEE
THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE OR THAT
CONTENT LOSS WON'T OCCUR, NOR DO WE GUARANTEE ANY CONNECTION TO OR
TRANSMISSION FROM COMPUTER NETWORKS.
* b. TO THE EXTENT PERMITTED UNDER YOUR LOCAL LAW, WE EXCLUDE ANY IMPLIED
WARRANTIES, INCLUDING FOR MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR
A PARTICULAR PURPOSE, WORKMANLIKE EFFORT, AND NON-INFRINGEMENT.
* c. For consumers living in Australia: Our goods and services come with
guarantees that cannot be excluded under the Australian Consumer Law. For
major failures with the service, you are entitled:
* to cancel your service contract with us; and
* to a refund for the unused portion, or to compensation for its reduced
value.
You are also entitled to choose a refund or replacement for major failures
with goods. If a failure with the goods or a service does not amount to a
major failure, you are entitled to have the failure rectified in a reasonable
time. If this is not done you are entitled to a refund for the goods and to
cancel the contract for the service and obtain a refund of any unused
portion. You are also entitled to be compensated for any other reasonably
foreseeable loss or damage from a failure in the goods or service.
* d. For consumers living in New Zealand, you may have statutory rights under
the New Zealand Consumer Guarantees Act, and nothing in these Terms is
intended to affect those rights.
LIMITATION OF LIABILITY
12. Limitation of Liability.
* a. If you have any basis for recovering damages (including breach of these
Terms), to the extent permitted by the applicable law, you agree that your
exclusive remedy is to recover, from Microsoft or any affiliates, resellers,
distributors, Third-Party Apps and Services providers, and vendors, direct
damages up to an amount equal to your Services fee for the month during which
the loss or breach occurred (or up to USD$10.00 if the Services are free).
* b. To the extent permitted by the applicable law, you can't recover any (i)
consequential losses or damages; (ii) loss of actual or anticipated profits
(whether direct or indirect); (iii) loss of actual or anticipated income
(whether direct or indirect); (iv) loss of contract or business or other
losses or damages arising from your use of the Services in a non-personal
capacity; (v) special, indirect, incidental or punitive losses or damages;
and (vi) to the extent permitted by law, direct losses or damages in excess
of the caps specified in section 12.a above. These limitations and exclusions
apply if this remedy doesn't fully compensate you for any losses or fails of
its essential purpose or if we knew or should have known about the
possibility of the damages. To the maximum extent permitted by law, these
limitations and exclusions apply to anything or any claims related to these
Terms, the Services, or the software related to the Services.
* c. Microsoft is not responsible or liable for any failure to perform or delay
in performing its obligations under these Terms to the extent that the
failure or delay is caused by circumstances beyond Microsoft’s reasonable
control (such as labor disputes, acts of God, war or terrorist activity,
malicious damage, accidents or compliance with any applicable law or
government order). Microsoft will endeavor to minimize the effects of any of
these events and to perform the obligations that aren’t affected.
SERVICE-SPECIFIC TERMS
13. Service-Specific Terms. The terms before and after section 13 apply
generally to all Services. This section contains service-specific terms that are
in addition to the general terms. These service-specific terms govern if there
are any conflicts with the general terms.
XBOX
* a. Xbox.
* i. Personal Noncommercial Use. The Xbox online service, Xbox Game Studios
games (including Mojang Games) (https://www.xbox.com/xbox-game-studios),
applications, subscriptions (e.g., Xbox Game Pass subscription service
offerings), services (e.g., Xbox Cloud Gaming), and content provided by
Microsoft (collectively, the "Xbox Services") are only for your personal
and noncommercial use.
* ii. Xbox Services. When you sign up to receive Xbox Services, information
about your game play, activities and usage of games and Xbox Services will
be tracked and shared with applicable third-parties, including game
developers, in order for Microsoft to deliver the Xbox Services and for the
third-parties to operate non-Microsoft games and services. If you choose to
link your Microsoft Xbox Services account with your account on a
non-Microsoft service or sign in to your Xbox Services account to access a
non-Microsoft Service (for example, a non-Microsoft game publisher of
Third-Party Apps and Services), you agree that: (a) Microsoft may share
limited account and usage-related information (including without limitation
gamertag, gamerscore, game history, usage data and friends list), with that
non-Microsoft party as stated in the Microsoft Privacy Statement, and (b)
if allowed by your Xbox privacy settings, the non-Microsoft party may also
have access to Your Content from in-game communications or other
applications that you use when you are signed into your account with that
non-Microsoft party. Also, if allowed by your Xbox privacy settings,
Microsoft can publish your name, gamertag, gamerpic, motto, avatar,
gameclips and games that you’ve played in communications to people you
allow.
* iii. Your Content. As part of building the Xbox Services community, you
grant to Microsoft, its affiliates and sublicensees a free and worldwide
right, to use, modify, reproduce, distribute, broadcast, share and display
Your Content or your name, gamertag, motto, or avatar that you posted for
any Xbox Services.
* iv. Game Managers. Some games may use game managers, ambassadors, or hosts.
Game managers and hosts are not authorized Microsoft spokespersons. Their
views do not necessarily reflect those of Microsoft.
* v. Kids on Xbox. If you are a minor using the Xbox Services, your parent or
guardian may have control over many aspects of your account and may receive
reports about your use of the Xbox Services.
* vi. Game Currency or Virtual Goods. The Xbox Services may include a
virtual, game currency (like gold, coins or points) that may be purchased
from or on behalf of Microsoft using actual monetary instruments if you
have reached the age of "majority" where you live. The Xbox Services may
also include virtual, digital items or goods that may be purchased from or
on behalf of Microsoft using actual monetary instruments or using game
currency. Game currency and virtual goods may never be redeemed for actual
monetary instruments, goods or other items of monetary value from Microsoft
or any other party. Other than a limited, personal, revocable,
non-transferable, non-sublicensable license to use the game currency and
virtual goods in the Xbox Services only, you have no right or title in or
to any such game currency or virtual goods appearing or originating in the
Xbox Services, or any other attributes associated with use of the Services
or stored within the Xbox Services. Microsoft may at any time regulate,
control, modify and/or eliminate the game currency and/or virtual goods
associated with any one or more Xbox games or apps as it sees fit in its
sole discretion to the maximum extent permitted by your local laws.
* vii. Software Updates. For any device that can connect to Xbox Services, we
may automatically check your version of Xbox console software or the Xbox
app software and download Xbox console or Xbox app software updates or
configuration changes, including those that prevent you from accessing the
Xbox Services, using unauthorized Xbox games or Xbox apps, or using
unauthorized hardware peripheral devices with an Xbox console.
* viii. Cheating and Tampering Software. For any device that can connect to
Xbox Services, we may automatically check your device for unauthorized
hardware or software that enables cheating or tampering in violation of the
Code of Conduct or these Terms, and download Xbox app software updates or
configuration changes, including those that prevent you from accessing the
Xbox Services, or from using unauthorized hardware or software that enables
cheating or tampering.
* ix. Additional Subscription Terms and Conditions. Xbox Services
subscriptions are subject to additional terms and conditions set forth in
the Xbox Subscriptions Terms & Conditions | Xbox
(https://www.xbox.com/legal/subscription-terms).
* x. Inactive Xbox Service Subscriptions. Microsoft may turn off your
recurring billing and stop recurring charges in select countries if you do
not use your Xbox Services subscription for a period of time. Microsoft
will provide notice to you before turning off recurring billing. For more
information, including the applicable period of inactivity, see
Subscription inactivity FAQ | Xbox Support
(https://support.xbox.com/en-GB/help/subscriptions-billing/manage-subscriptions/xbox-subscription-inactivity-policy).
STORE
* b. Store. "Store" refers to a Service that allows you to browse, download,
purchase, and rate and review applications (the term “application” includes
games) and other digital content. These Terms cover use of certain Stores
owned or operated by Microsoft or its affiliates (including, but not limited
to, the Office Store, Microsoft Store on Windows and Microsoft Store on
Xbox). “Office Store” means a Store for Office products and apps for Office,
Microsoft 365, SharePoint, Exchange, Access and Project (2013 versions or
later), or any other experience that is branded Office Store. “Microsoft
Store on Windows” means a Store, owned and operated by Microsoft or its
affiliates, for Windows devices such as phone, PC and tablet, or any other
experience that is branded Microsoft Store and accessible on Windows devices
such as phone, PC, or tablet. “Microsoft Store on Xbox” means a Store owned
and operated by Microsoft or its affiliates for Xbox consoles, or any other
experience that is branded Microsoft Store and made available on an Xbox
console.
* i. License Terms. We will identify the publisher of each application
available in the relevant Store. Unless different license terms are
provided with the application, the Standard Application License Terms
("SALT") at the end of these Terms are an agreement between you and the
application publisher setting forth the license terms that apply to an
application you download through any Store owned or operated by Microsoft
or its affiliates (excluding the Office Store). For clarity, these Terms
cover the use of, and services provided by, Microsoft Services. Section 5
of these Terms also applies to any Third-Party Apps and Services acquired
through a Store. Applications downloaded through the Office Store are not
governed by the SALT and have separate license terms that apply.
* ii. Updates. Microsoft will automatically check for and download updates to
your applications, even if you’re not signed into the relevant Store. You
can change your Store or system settings if you prefer not to receive
automatic updates to Store applications. However, certain Office Store
applications that are entirely or partly hosted online may be updated at
any time by the application developer and may not require your permission
to update.
* iii. Ratings and Reviews. If you rate or review an application or other
Digital Good in the Store, you may receive email from Microsoft containing
content from the publisher of the application or Digital Good. Any such
email comes from Microsoft; we do not share your email address with
publishers of applications or other Digital Goods you acquire through the
Store.
* iv. Safety Warning. To avoid possible injury, discomfort or eye strain, you
should take periodic breaks from use of games or other applications,
especially if you feel any pain or fatigue resulting from usage. If you
experience discomfort, take a break. Discomfort might include feelings of
nausea, motion sickness, dizziness, disorientation, headache, fatigue, eye
strain, or dry eyes. Using applications can distract you and obstruct your
surroundings. Avoid trip hazards, stairs, low ceilings, fragile or valuable
items that could be damaged. A very small percentage of people may
experience seizures when exposed to certain visual images like flashing
lights or patterns that may appear in applications. Even people with no
history of seizures may have an undiagnosed condition that can cause these
seizures. Symptoms may include lightheadedness, altered vision, twitching,
jerking or shaking of limbs, disorientation, confusion, loss of
consciousness, or convulsions. Immediately stop using and consult a doctor
if you experience any of these symptoms, or consult a doctor before using
the applications if you’ve ever suffered symptoms linked to seizures.
Parents should monitor their children’s use of applications for signs of
symptoms.
MICROSOFT FAMILY FEATURES
* c. Microsoft Family Features. Parents and kids can use Microsoft family
features, including Microsoft Family Safety, to build trust based on a shared
understanding of what behaviors, websites, apps, games, physical locations,
and spending is right in their family. Parents can create a family by going
to https://account.microsoft.com/family (or by following the instructions on
their Windows device or Xbox console) and inviting kids or other parents to
join. There are many features available to family members, so please
carefully review the information provided when you agree to create or join a
family and when you purchase Digital Goods for family access. By creating or
joining a family, you agree to use the family in accordance with its purpose
and won’t use it in an unauthorized way to unlawfully gain access to another
person’s information.
GROUP MESSAGING
* d. Group Messaging. Various Microsoft services allow you to send messages to
others via voice or SMS ("messages"), and/or allow Microsoft and
Microsoft-controlled affiliates to send such messages to you and one or more
other users on your behalf. WHEN YOU INSTRUCT MICROSOFT AND
MICROSOFT-CONTROLLED AFFILIATES TO SEND SUCH MESSAGES TO YOU OR TO OTHERS,
YOU REPRESENT AND WARRANT TO US THAT YOU AND EACH PERSON YOU HAVE INSTRUCTED
US TO MESSAGE CONSENT TO RECEIVE SUCH MESSAGES AND ANY OTHER RELATED
ADMINISTRATIVE TEXT MESSAGES FROM MICROSOFT AND MICROSOFT-CONTROLLED
AFFILIATES. "Administrative text messages" are periodic transactional
messages from a particular Microsoft service, including but not limited to a
"welcome message" or instructions on how to stop receiving messages. You or
group members no longer wishing to receive such messages can opt-out of
receiving further messages from Microsoft or Microsoft-controlled affiliates
at any time by following the instructions provided. If you no longer wish to
receive such messages or participate in the group, you agree that you will
opt out through the instructions provided by the applicable program or
service. If you have reason to believe that a group member no longer wishes
to receive such messages or participate in the group, you agree to remove
them from the group. You also represent and warrant to us that you and each
person you have instructed us to message understands that each group member
is responsible for the costs of any message charges assessed by his or her
mobile carrier, including any international message charges that may apply
when messages are transmitted from US-based numbers.
SKYPE, MICROSOFT TEAMS, AND GROUPME
* e. Skype, Microsoft Teams, and GroupMe.
* i. Emergency Services. There are important differences between traditional
mobile or fixed line telephone services and Skype, Microsoft Teams, and
GroupMe. Microsoft has limited obligations under applicable local or
national rules, regulations or law to offer access to emergency services,
such as 911 or 112 emergency calling ("Emergency Services") through Skype,
Microsoft Teams, and GroupMe. Only limited software versions of the Skype
to Phone feature of Skype may support calls to Emergency Services in a very
limited number of countries, and depending on the platform used. You can
find details about availability and how to configure this feature here:
https://www.skype.com/go/emergency. If your Skype to Phone emergency call
is connected, you will need to provide the details of your physical
location to enable the emergency services to respond to you.
* ii. APIs or Broadcasting. If you want to use Skype software and products in
connection with any broadcast, you must comply with the "Broadcast TOS" at
https://www.skype.com/go/legal.broadcast. If you want to use any
application program interface ("API") exposed or made available by Skype
you must comply with the applicable licensing terms, which are available at
www.skype.com/go/legal.
* iii. Fair Use Policies. Fair usage policies may apply to your use of Skype
software and products. Please review these policies which are designed to
protect against fraud and abuse and may place limits on the type, duration
or volume of calls or messages that you are able to make. These policies
are incorporated in these Terms by reference. You can find these policies
at https://www.skype.com/go/terms.fairusage/.
* iv. Mapping. Skype software and products contain features that allow you to
submit information to, or plot yourself on a map using, a mapping service.
By using those features, you agree to these Terms and the Google Maps terms
available at https://www.google.com/intl/en_ALL/help/terms_maps.html or
such Google Maps terms available in your country.
* v. Personal/Noncommercial Use. The use of Skype software and products is
for your personal and noncommercial use. You are permitted to use Skype at
work for your own business communications.
* vi. Skype Number/Skype To Go. If Microsoft provides you with a Skype Number
or Skype To Go number, you agree that you do not own the number or have a
right to retain that number forever. In certain countries, a number may be
made available to you by a Microsoft partner rather than Microsoft, and you
may need to enter into a separate agreement with such partner. For more
details on Skype Number see https://go.skype.com/home.skype-number.
* vii. Skype Manager. A "Skype Manager Admin Account" is created and managed
by you, acting as an individual administrator of a Skype Manager group and
not as a business entity. You may link your individual Microsoft account to
a Skype Manager group ("Linked Account"). You may appoint additional
administrators to your Skype Manager group subject to their acceptance of
these Terms. If you allocate Skype Numbers to a Linked Account, you are
responsible for compliance with any requirements related to the residency
or location of your Linked Account users. If you choose to unlink a Linked
Account from a Skype Manager group, any allocated subscriptions, Skype
Credit or Skype Numbers will not be retrievable and Your Content or
material associated with the unlinked account will no longer be accessible
by you. You agree to process any personal information of your Linked
Account users in accordance with all applicable data protection laws.
* viii. Skype Charges. All prices for Skype paid products are inclusive of
applicable taxes, unless otherwise stated. The charges payable for calling
phones outside of a subscription consist of a connection fee (charged once
per call) and a per-minute rate as set out on www.skype.com/go/allrates.
Call charges will be deducted from your Skype Credit balance. Microsoft may
change its calling rates at any time by posting such change at
www.skype.com/go/allrates. The new rate will apply to your next call after
publication of the new rates. Please check the latest rates before you make
your call. Fractional call minutes and fractional charges will be rounded
up to the next whole unit. In some countries, Skype paid products are
provided by Microsoft’s local partner and the partner’s terms of use will
apply to such transactions. Notwithstanding the foregoing, you may be
entitled, under applicable law, to a refund, upon request, of any pre-paid
subscription balance in the event you switch your Skype Number to another
provider.
* ix. Skype Credit. Microsoft does not guarantee that you will be able to use
your Skype Credit balance to purchase all Skype paid products. If you do
not use your Skype Credit for a period of 180-days, Microsoft will place
your Skype Credit on inactive status. You can reactivate the Skype Credit
by following the reactivation link at
https://www.skype.com/go/store.reactivate.credit. If you are located in
Japan and you buy Skype Credit from the Skype website, the preceding two
sentences do not apply to you and your Skype Credit shall expire 180 days
after the date of purchase. Once your credit expires, you will no longer be
able to reactivate it or use it. You can enable the Auto Recharge feature
when you buy Skype Credit by ticking the appropriate box. If enabled, your
Skype Credit balance will be recharged with the same amount and your chosen
payment method every time your Skype balance goes below the threshold set
by Skype from time to time. If you purchased a subscription with a payment
method other than credit card, PayPal or Moneybookers (Skrill), and you
have enabled Auto-Recharge, your Skype Credit balance will be recharged
with the amount necessary to purchase your next recurring subscription. You
can disable Auto-Recharge at any time by accessing and changing your
settings in your account portal in Skype.
* x. International Message Fees. GroupMe currently uses US-based numbers for
each group created. Every text message sent to or received from a GroupMe
number will count as an international text message sent to or received from
the United States. Depending upon your location, Microsoft Teams may be
using a phone number that could count as an international text message.
Please check with your provider for the associated international rates.
* xi. Microsoft Teams SMS. Microsoft Teams may use Australia based numbers
provided by Belgacom International Carrier Services SA. with their primary
place of business at Boulevard du Roi Albert II, 27 1030, Bruxelles Belgium
("BICS"), for messages sent to recipients with Australian numbers.
Microsoft and its subsidiaries are not affiliated to BICS.
BING AND MSN
* f. Bing and Microsoft Start (including MSN).
* i. Bing and Microsoft Start Materials. The articles, text, photos, maps,
videos, video players and third-party material available on Bing and
Microsoft Start, including through Microsoft bots, applications and
programs, are for your noncommercial, personal use only. Other uses,
including downloading, copying or redistributing these materials, or using
these materials or products to build your own products, are permitted only
to the extent specifically authorized by Microsoft or rights holders, or
allowed by applicable copyright law. Microsoft or other rights holders
reserve all rights to the material not expressly granted by Microsoft under
the license terms, whether by implication, estoppel, or otherwise.
* ii. Bing Maps. You may not use Bird's eye imagery of the United States,
Canada, Mexico, New Zealand, Australia or Japan for governmental use
without our separate written approval.
* iii. Bing Places. When you provide your Data or Your Content to Bing
Places, you grant Microsoft a worldwide, royalty-free license to use,
reproduce, save, modify, aggregate, promote, transmit, display, and
distribute your Data and Your Content (including intellectual property
rights in your Data and Your Content), and sub-license any or all of the
foregoing rights to third parties.
CORTANA
* g. Cortana.
* i. Personal Noncommercial Use. Cortana is Microsoft’s personal assistant
Service. The features, services and content provided by Cortana
(collectively "Cortana Services") are only for your personal and
noncommercial use.
* ii. Functionality and Content. Cortana provides a range of features, some
of which are personalized. Cortana Services may allow you to access
services, information or functionality provided by other Microsoft Services
or Third-Party Apps and Services. The service-specific Terms of section 13
also apply to your use of applicable Microsoft Services accessed through
Cortana Services. Cortana provides information for your planning purposes
only and you should exercise your own independent judgment when reviewing
and relying on this information. Microsoft does not guarantee the
reliability, availability or timeliness of personalized experiences
provided by Cortana. Microsoft is not responsible if a Cortana feature
delays or prevents you from receiving, reviewing or sending a communication
or notification, or obtaining a service.
* iii. Third-Party Apps and Services. As part of delivering the Cortana
Services, Cortana may suggest and help you interact with Third-Party Apps
and Services (third-party skills or connected services). If you choose,
Cortana may exchange information with Third-Party Apps and Services, such
as your zip code and queries and responses returned by the Third-Party App
and Services, to help you obtain requested services. Cortana may enable you
to make purchases through Third-Party Apps and Services using the account
preferences and settings you have established directly with those
Third-Party Apps and Services. You can disconnect your Cortana Service from
Third-Party Apps and Services at any time. Your use of Cortana Services to
connect with Third-Party Apps and Services is subject to section 5 of these
Terms. Publishers of Third-Party Apps and Services may change or
discontinue the functionality or features of their Third-Party Apps and
Services or integration with Cortana Services. Microsoft is not responsible
or liable for manufacturer provided software or firmware.
* iv. Cortana-Enabled Devices. Cortana-enabled devices are products or
devices that are enabled to access Cortana Services, or products or devices
that are compatible with Cortana Services. Cortana-enabled devices include
third-party devices or products that Microsoft does not own, manufacture,
or develop. Microsoft is not responsible or liable for these third-party
devices or products.
* v. Software Updates. We may automatically check your version of Cortana
Services software and download software updates or configuration change or
require any manufacturers of Cortana enabled devices to keep the Cortana
Services software up to date.
MICROSOFT 365 APPS AND SERVICES
* h. Microsoft 365 Apps and Services.
* i. Use Terms. Microsoft 365 Family, Microsoft 365 Personal, Microsoft 365
Basic, Sway, OneNote.com and any other Microsoft 365 app or Service or
Office-branded Service is for your personal, noncommercial use, unless you
have commercial use rights under a separate agreement with Microsoft. Use
of apps such as Word, Excel, PowerPoint, Outlook, OneDrive, Access, and
Publisher in Microsoft 365 Family, Microsoft 365 Personal, and any other
Microsoft 365 app or subscription Service is governed by supplemental
license terms located at https://aka.ms/useterms together with these Terms.
* ii. Additional Outlook Terms. Outlook includes use of Bing Maps. Any
content provided through Bing Maps, including geocodes, can only be used
within the product through which the content is provided. Your use of Bing
Maps is governed by the Bing Maps End User Terms of Use available at
go.microsoft.com/?linkid=9710837 and the Microsoft Privacy Statement
available at go.microsoft.com/fwlink/?LinkID=248686.
DIGITAL GOODS
* i. Digital Goods. Through Microsoft Groove, Microsoft Movies & TV, Store,
Xbox Services and any other related and future services, Microsoft may enable
you to obtain, listen to, view, play or read (as the case may be) music,
images, video, text, books, games or other material ("Digital Goods") that
you may get in digital form. The Digital Goods are only for your personal,
noncommercial entertainment use. You agree not to redistribute, broadcast,
publicly perform or publicly display or transfer any copies of the Digital
Goods. Digital Goods may be owned by Microsoft or by third parties. In all
circumstances, you understand and acknowledge that your rights with respect
to Digital Goods are limited by these Terms, copyright law, and the Usage
Rules located at https://go.microsoft.com/fwlink/p/?LinkId=723143. You agree
that you will not attempt to modify any Digital Goods obtained through any of
the Services for any reason whatsoever, including for the purpose of
disguising or changing ownership or source of the Digital Goods. Microsoft or
the owners of the Digital Goods may, from time to time, remove Digital Goods
from the Services without notice.
MICROSOFT STORAGE
* j. Microsoft Storage.
* i. OneDrive Storage Allocation. If you have more content stored in your
OneDrive than is provided to you under the terms of your free or paid
subscription service for Microsoft storage and you do not respond to notice
from Microsoft to fix your account by removing excess content or moving to
a new subscription plan with more storage, we reserve the right to close
your account and delete or disable access to Your Content on OneDrive. Read
more about Microsoft storage quotas here
(https://prod.support.services.microsoft.com/en-gb/office/how-does-microsoft-storage-work-2a261b34-421c-4a47-9901-74ef5bd0c426).
* ii. OneDrive Service Performance. Depending on factors such as your
equipment, internet connection and Microsoft’s efforts to maintain the
performance and integrity of its service, you may occasionally experience
delays in uploading or syncing content on OneDrive.
* iii. Outlook.com Storage Allocation. If you exceed your Outlook.com mailbox
storage quota or your Microsoft storage quota that is provided to you under
a free or paid subscription, you will be unable to send or receive messages
until you remove excess content or move to a new subscription with
sufficient storage. If you fail to remove excess content or obtain
sufficient additional storage after receiving notice from Microsoft, we
reserve the right to delete or disable access to Your Content. Read more
about Microsoft storage quotas here
(https://prod.support.services.microsoft.com/office/how-does-microsoft-storage-work-2a261b34-421c-4a47-9901-74ef5bd0c426).
MICROSOFT REWARDS
* k. Microsoft Rewards.
* i. General Information. Microsoft Rewards (the "Rewards Program") is free
to join, and it enables you to earn points ("Points") for certain
activities and for personal use of certain Microsoft products and services.
If you have a Microsoft account and are located in a participating Region
(defined below), you have been automatically enrolled in the Rewards
Program and can begin earning Points immediately. You can cancel your
participation in the Rewards Program at any time by following the
instructions below.
* ii. You can redeem your Points in a variety of ways ("Redemption Options"),
including for certain products and services listed on the Redemption Page
at https://aka.ms/redeemrewards ("Rewards"). To be eligible to redeem your
Points for any Redemption Option, you must first activate your Rewards
Program account ("Rewards Account") on the Rewards Dashboard at
https://rewards.microsoft.com/ or on certain other Microsoft sites and
pages. There is no cost to activate your Rewards Account.
* iii. Certain restrictions and limitations apply to earning, redeeming, and
other uses of Points in the Rewards Program. For more information see the
Rewards section at https://support.microsoft.com ("FAQ").
* iv. Requirements. You need a valid Microsoft account and you must reside in
one of the geographic areas listed in the FAQ ("Regions") to activate your
Rewards Account and to earn, redeem, or otherwise use Points. You may open
and use only one Rewards Account, even if you have multiple email
addresses. Each household is limited to six Rewards Accounts. The Rewards
Program is solely for your personal and noncommercial use. Use of a virtual
private network (VPN) or other technology or service that can be used to
mask or obfuscate your geographic location may result in cancellation of
your Rewards Account and forfeiture of your accrued Points.
* v. Earning Points. You may be presented with opportunities to earn Points
for certain qualifying activities ("Offers"), such as Searches,
Acquisitions, use of certain Microsoft products and services, and other
opportunities from Microsoft. You must have an active Rewards Account to
take advantage of such Offers. Eligible Offers may vary by Region and may
only be available for a certain time or subject to other limitations. You
must comply with all terms and conditions of a particular Offer to earn
Points awarded with that Offer. You may be presented with Offers directly
on the Rewards Dashboard or when you use certain Microsoft products and
services.
* vi. For purposes of the Rewards Program, a "Search" is the act of an
individual user manually entering text for the good faith purpose of
obtaining Bing search results for such user’s own research purposes and
does not include any query entered by a bot, macro, or other automated or
fraudulent means of any kind; and an "Acquisition" is the process of
purchasing goods or downloading and acquiring a license for digital content
directly from Microsoft, whether free or paid. Points are not offered for
every Acquisition from Microsoft, and certain restrictions may apply.
* vii. Restrictions & Limitations on Points. Points are awarded by Microsoft
to individual Rewards Accounts and cannot be transferred to any other
person or entity. Notwithstanding the foregoing, Microsoft may from time to
time in its sole discretion permit you (i) to share your Points within your
household (limits may apply), (ii) to contribute your Points to support a
nonprofit organization listed on the Redemption Page, or (iii) depending on
your Region and subject to other terms and conditions, to redeem all or
some of your Points for points in certain other rewards or loyalty
programs, including programs operated by Microsoft or authorized third
parties. Points are and remain at all times the property of Microsoft, and
do not constitute your personal property; they have no cash value, and you
may not obtain any cash or money in exchange for them. Points are awarded
to you on a promotional basis only. You cannot purchase Points. Microsoft
may limit the quantity of Points or Rewards that can be earned or redeemed
per person, per household, or over a set period (e.g., a day) provided that
you are not disadvantaged in breach of good faith; please refer to the FAQ
for currently applicable limitations. Unless an Offer or Redemption Option
explicitly states otherwise, Points earned in the Program are not valid in,
and may not be used in combination with, any other program offered by
Microsoft or third parties. Unredeemed Points associated with your Rewards
Account expire if you do not earn or redeem any Points in your Rewards
Account for 18 consecutive months.
* viii. Redemptions Redemption Options will be made available to you on the
Redemption Page and on certain other Microsoft sites and pages. You must
earn and have available in your Rewards Account all of the Points required
for a Redemption Option before you can redeem your Points for that
Redemption Option. There may be a limited number of a particular Reward
available, and those Rewards will be delivered on a first-come,
first-served basis. You may be required to provide additional information,
like your mailing address and a telephone number (other than a VOIP or
toll-free number), and you may also be asked to enter a fraud-prevention
code or sign additional legal documents to redeem Points for certain
Redemption Options. Once you redeem your Points, you cannot cancel or
return the Redemption Option for a refund of Points except in the case of
defective products or as required by applicable law. If you select a
Redemption Option that is out of stock or unavailable for other reasons, we
may substitute a Redemption Option of comparable value or refund your
points at our sole discretion.
* ix. Microsoft may update or discontinue offering specific Redemption
Options at any time for any reason. Some Redemption Options may have age or
Region eligibility requirements, or other terms or conditions on their
redemption or use. Any such requirements or conditions will be included in
the relevant redemption offer. You are responsible for all federal, state,
and local taxes and any other costs of accepting and using the Redemption
Option. Rewards will be emailed to the email address associated with your
Microsoft account, so keep your email address up to date. Rewards that are
undeliverable will not be reissued and are therefore forfeited. Rewards may
not be resold. You may redeem no more than 550,000 Points per calendar year
in the Rewards Program.
* x. Cancelling Your Rewards Account. If you no longer wish to participate in
the Rewards Program, follow the instructions on the opt out page
(https://account.microsoft.com/rewards/optout?confirm=false) to cancel your
Rewards Account. If you cancel your Rewards Account, you will immediately
forfeit all of your earned Points and will lose your ability to earn new
Points in the future. To begin earning Points again, you must open a new
Rewards Account (but Microsoft will not reinstate any previously forfeited
Points). Your Rewards Account may be cancelled (and your Points forfeited)
if you do not log in to your Microsoft account for 18 consecutive months.
* xi. Program Changes or Discontinuation. Microsoft reserves the right to
change, modify, discontinue, or cancel the Rewards Program or any part
thereof at any time, in its sole discretion, and without prior notice.
However, if the Rewards Program is cancelled or discontinued, we will make
reasonable efforts to notify you by email and on the Rewards Dashboard and
to provide you with at least 90 days to redeem your accrued Points, unless
we determine that such cancellation must take effect immediately for legal
or security reasons.
* xii. Other Terms. Microsoft reserves the right to immediately cancel your
Rewards Account, disqualify you from future participation in the Rewards
Program, forfeit all of your earned Points, and cancel or suspend any
Redemption Option you have obtained through the Rewards Program if
Microsoft believes you have tampered with, abused, or defrauded any aspect
of the Rewards Program or breached these terms. Microsoft further reserves
the right to cancel or suspend any Redemption Option you have obtained or
attempted to obtain through the Rewards Program if Microsoft determines you
are ineligible to receive that Redemption Option for legal reasons (such as
export laws). While Microsoft makes every effort to ensure accuracy, errors
occasionally occur. Microsoft therefore reserves the right to correct such
errors at any time, even if it affects current Offers or your pending,
earned, or redeemed Points or Rewards. In the event of any inconsistency or
discrepancy between these Rewards Program terms or other statements
contained in any related materials or advertising, these terms prevail,
govern, and control.
AZURE
* l. Azure. Your use of the Azure service is governed by the terms and
conditions of the separate agreement under which you obtained the services,
as detailed on the Microsoft Azure Legal Information page at
https://aka.ms/AA7z67v.
MICROSOFT SOUNDSCAPE
* m. Microsoft Soundscape. You acknowledge that Microsoft Soundscape (1) is not
designed, intended, or made available as a medical device, and (2) is not
designed or intended to be a substitute for professional medical advice,
diagnosis, treatment, or judgment and should not be used to replace or as a
substitute for professional medical advice, diagnosis, treatment, or
judgment.
POWER PLATFORM
* n. Power Platform. Your use of the Power Platform service is governed by the
terms and conditions of the separate agreement under which you obtained the
services, as detailed on the Power Platform Legal Information page at
Microsoft Power Platform
(https://powerplatform.microsoft.com/en-us/business-applications/legal/).
DYNAMICS 365
* o. Dynamics 365. Your use of the Dynamics 365 service is governed by the
terms and conditions of the separate agreement under which you obtained the
services, as detailed on the Dynamics 365 Legal Information page at Microsoft
Dynamics 365 (https://dynamics.microsoft.com/business-applications/legal/).
AI SERVICES
* p. AI Services. "AI services" are services that are labeled or described by
Microsoft as including, using, powered by, or being an Artificial
Intelligence ("AI") system.
* i. Reverse Engineering. You may not use the AI services to discover any
underlying components of the models, algorithms, and systems. For example,
you may not try to determine and remove the weights of models.
* ii. Extracting Data. Unless explicitly permitted, you may not use web
scraping, web harvesting, or web data extraction methods to extract data
from the AI services.
* iii. Limits on use of data from the AI Services. You may not use the AI
services, or data from the AI services, to create, train, or improve
(directly or indirectly) any other AI service.
* iv. Use of Your Content. As part of providing the AI services, Microsoft
will process and store your inputs to the service as well as output from
the service, for purposes of monitoring for and preventing abusive or
harmful uses or outputs of the service.
* v. Third party claims. You are solely responsible for responding to any
third-party claims regarding Your use of the AI services in compliance with
applicable laws (including, but not limited to, copyright infringement or
other claims relating to content output during Your use of the AI
services).
MISCELLANEOUS
14. Miscellaneous. This section, and sections 1, 9 (for amounts incurred before
the end of these Terms), 10, 11, 12, 15, 17 and those that by their terms apply
after these Terms end will survive any termination or cancellation of these
Terms. To the extent permitted by applicable law, we may assign these Terms,
subcontract our obligations under these Terms, or sublicense our rights under
these Terms, in whole or in part, at any time without notice to you. You may not
assign these Terms or transfer any rights to use the Services. This is the
entire agreement between you and Microsoft for your use of the Services. It
supersedes any prior agreements between you and Microsoft regarding your use of
the Services. In entering into these Terms, you have not relied on any
statement, representation, warranty, understanding, undertaking, promise or
assurance other than as expressly set out in these Terms. All parts of these
Terms apply to the maximum extent permitted by relevant law. If a court or
arbitrator holds that we can't enforce a part of these Terms as written, we may
replace those terms with similar terms to the extent enforceable under the
relevant law, but the rest of these Terms won't change. These Terms are solely
for your and our benefit. These Terms are not for the benefit of any other
person, except for Microsoft’s successors and assigns. Section headings are for
reference only and have no legal effect.
15. Claims Must Be Filed Within One Year. Any claim related to these Terms or
the Services must be filed in court (or arbitration if section 10.d applies)
within one year of the date you could first file the claim, unless your local
law requires a longer time to file claims. If not filed within that time, then
it's permanently barred.
16. Export Laws. You must comply with all domestic and international export laws
and regulations that apply to the software and/or Services, which include
restrictions on destinations, end users, and end use. For further information on
geographic and export restrictions, visit https://www.microsoft.com/exporting.
17. Reservation of Rights and Feedback. Except as expressly provided under these
Terms, Microsoft does not grant you a license or any other rights of any type
under any patents, know-how, copyrights, trade secrets, trademarks or other
intellectual property owned or controlled by Microsoft or any related entity,
including but not limited to any name, trade dress, logo or equivalents. If you
give to Microsoft any idea, proposal, suggestion or feedback, including without
limitation ideas for new products, technologies, promotions, product names,
product feedback and product improvements ("Feedback"), you give to Microsoft,
without charge, royalties or other obligation to you, the right to make, have
made, create derivative works, use, share and commercialize your Feedback in any
way and for any purpose. You will not give Feedback that is subject to a license
that requires Microsoft to license its software, technologies or documentation
to any third party because Microsoft includes your Feedback in them.
NOTICES
Notices and procedure for making claims of intellectual property infringement.
Microsoft respects the intellectual property rights of third parties. If you
wish to send a notice of intellectual property infringement, including claims of
copyright infringement, please use our procedures for submitting Notices of
Infringement
(https://www.microsoft.com/en-us/legal/intellectualproperty/infringement) which
procedures form part of these Terms. ONLY INQUIRIES RELEVANT TO THIS PROCEDURE
WILL RECEIVE A RESPONSE.
Microsoft uses the processes set out in Title 17, United States Code, Section
512, and, where applicable, Chapter III of Regulation (EU) 2022/2065, to respond
to notices of copyright infringement. In appropriate circumstances, Microsoft
may also disable or terminate accounts of users of Microsoft services who may be
repeat infringers. Furthermore, in appropriate circumstances, Microsoft may
suspend processing notices by individuals or entities that frequently submit
unfounded notices. A further explanation of the applicable procedures for a
given Service, including possible redress for decisions taken by Microsoft as
part of these procedures, may be found at Notices of Infringement
(https://www.microsoft.com/legal/intellectualproperty/infringement).
Notices and procedures regarding intellectual property concerns in advertising.
Please review our Intellectual Property Guidelines
(https://go.microsoft.com/fwlink/?LinkId=243207) regarding intellectual property
concerns on our advertising network.
Copyright and trademark notices. The Services are copyright ©Microsoft
Corporation and/or its suppliers, One Microsoft Way, Redmond, WA 98052, U.S.A.
All rights reserved. The Terms incorporate Microsoft Trademark & Brand
Guidelines
(https://www.microsoft.com/en-us/legal/intellectualproperty/trademarks/usage/general.aspx)
(as amended from time to time). Microsoft and the names, logos, and icons of all
Microsoft products, software, and services may be either unregistered or
registered trademarks of the Microsoft group of companies in the United States
and/or other jurisdictions. The following is a non-exhaustive list of
Microsoft’s trademarks at
https://www.microsoft.com/en-us/legal/intellectualproperty/trademarks/EN-US.aspx.
The names of actual companies and products may be the trademarks of their
respective owners. Any rights not expressly granted in these Terms are reserved.
Certain software used in certain Microsoft website servers is based in part on
the work of the Independent JPEG Group. Copyright © 1991-1996 Thomas G. Lane.
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