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My Personal Data Support for Verifiers

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   Verifications
   All Products For Business Affordable Care Act (ACA) Total Income
   Complement the CMS Verify Current Income service
   Education Verification
   Fast verification of applicant education status
   Income & Employment Verification
   Instantly verify employment and income
   IRS Tax Transcripts Fulfillment Service
   Request IRS tax transcripts online
   Property Verification
   Instantly obtain property verification
   Social Service Verification
   Speed benefit determinations and help more clients
   SSN Verification Services
   Social Security Number verification made easy
   The Work Number ID
   Quickly validate an applicant’s identity
   Verification of Employment for Government
   Verify applicants' employment instantly for government services
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   I'm an Individual
   
   Manage my personal data
   
   I'm Verifying for a Business
   
   Access fast, secure verifications for your business
   
   I'm Verifying for the Government
   
   Verify on behalf of a government program or agency
   
   Log In
   Verify for Your Organization
   
   Verify someone's employment, income, or work history
   
   Government Program Verification
   
   Determine someone's eligibility for government assistance
   
   Manage Your Workforce
   
   I need to manage my employees
   
   View My Data
   
   Ensure my data is available for verification purposes
   
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SOCIAL SERVICE VERIFICATION

Use The Work Number® to verify the employment and
income information in real time to provide clients the right
government assistance in their time of need.
Start Verifying

 1. Home
 2. Solutions
 3. All Products For Business
 4. Social Service Verification

SPEED BENEFIT DETERMINATIONS AND HELP MORE CLIENTS

With employment and income information as recent as the last paycheck, get a
more timely representation of a client’s current situation when applying for
benefits.
Contact Us to Get Started

PRODUCTS
SOCIAL SERVICE VERIFICATION PRODUCT

Employment and income verification services for social service agencies to get
qualified applicants the benefits they need while streamlining eligibility
verification at all stages of the process.
APPLICATION FOR BENEFITS

Quickly and securely verify applicants' employment and income with real-time,
up-to-date data.
PROMPT LIFE CHANGES NOTIFICATIONS

Receive notifications when there is a change in employment or income that may
impact benefit eligibility.
EASY BENEFIT RENEWAL

Streamline the benefit renewal process by instantly being able to confirm
employment and income.
AUDIT AND/OR RECOVERY

Quickly identify overpayments and prioritize collections based on the employee’s
ability to pay.

KEY BENEFITs OF SOCIAL SERVICE VERIFICATIONs
Discover all the ways The Work Number works hard for
government agencies and their employees.
INSTANT VERIFICATIONS MAKE EVERYONE’S LIFE EASIER

Helps agencies expedite benefit determinations, lessening the burden on
applicants, beneficiaries, and employees.
TRANSFORMS THE CLIENT EXPERIENCE

A systems-first approach alleviates the burden of proof from the applicant by
verifying employment and income quickly.
STREAMLINES INTERNAL PROCESSES

Gets rid of time-consuming manual verification processes so your staff can focus
on delivering on its mission.
FLEXIBLE OPTIONS EASE DEPLOYMENT

Select the delivery option that best fits your organization’s workflow need from
online web access to batch or system integration.
REQUEST A SAVINGS ASSESSMENT


Pricing Information
PAY DATE RANGE OPTIONS

Select which employment records to order each time you do a verification by
selecting from various pay date range options or purchase all records available.
Pricing is based on the pay date range selected. Additional fees include: (i) A
one time setup fee of $125 (applied to your first bill), (ii) A monthly account
service fee of $10, (iii) A monthly security monitoring fee of $4.99. 

Contact an Equifax representative to discuss pricing based on volumes. 
Start Verifying
3 FULL MONTHS

$39.99 per employer record
6 FULL MONTHS

$34.99 per employer record
ONE FULL YEAR

$27.99 per employer record
THREE FULL YEARS

$20.99 per employer record
ALL
RECORDS

$14.99 per employer record

HOW IT WORKS

For Full Month options, calendar months are used.  For example, a request for
the past 3 months option submitted on May 15 would include all records starting
on February 1 through the current date (all of February, March and April, as
well as May 1-15).

For Full Year options, calendar months are used.  For example, a request for 1
Full Year option submitted on  February 12, 2021 would include all records from
February 1, 2020 to January 31, 2021 plus the first 12 days of February 2021.
By The Numbers
119M+

Government agencies gain access to more thann 119 million employee records from
small, medium and large size businesses.
80%

In a survey performed in 2019, 80% of government web users of The Work Number
reported finding undisclosed employment and income.
20%

In 2018, The Work Number database showed monthly median income changing as much
as 20% month over month which directly impacts benefit eligibility.
What You'll Need to Sign Up
DOCUMENTATION GUIDELINES

Your agency or organization will be required to provide supporting documentation
to verify proof of your programs or services.
FEDERAL, STATE OR LOCAL GOVERNMENT

 * Copy of program's application
 * Income guidelines to determine eligibility

NON-PROFIT OR FOR-PROFIT ORGANIZATION

 * Copy of program's application
 * Income guidelines to determine eligibility
 * Affiliation (contract) with government agency 
 * Funding source

HOUSING AUTHORITY OR PROPERTY MANAGEMENT 

 * Copy of program's application
 * Income guidelines to determine eligibility
 * Complete HUD Schedule or Rural Development Rent Schedule or L.U.R.A. (Land
   Use Restriction Agreement)

Frequently asked questions
Government
Government

HOW OFTEN IS THE WORK NUMBER DATABASE UPDATED?

Equifax receives new information directly from employers' payroll systems on a
per-pay-period basis — each time an employer runs payroll. Employers send us
information in a secure, specified file format at specified time intervals. That
information is instantly loaded into Equifax employment and income database, The
Work Number. This helps ensure that current information, as provided by
employers, is available to credentialed businesses that need help verifying
employment for a mortgage or other types of lending.

WHAT IS THE WORK NUMBER?

The Work Number is a database that organizations can use to verify employment
and income information. The Work Number is the largest central repository of
payroll information in the United States, with over one million employers
including small, medium, and Fortune 500 companies contributing payroll records.

HOW DO I REGISTER?

Register by completing and signing a Service Agreement. By registering, you
identify your agency to Equifax and protect employees against unauthorized
access of confidential information. The contact person for the service agreement
should be a spokesperson for your office. We may need to contact this person to
verify the information. It will be necessary to provide proof or your
organization’s qualifications to use this service and may need to complete an
on-site inspection. You must be able to respond to the following questions:

 * What type of organization are you?
 * What type of program do you administer?
 * What contract do you have to prove your program operation?

Learn how it works



EQUIFAX VERIFICATION SERVICES HAS BEEN DEFINED AS THE “SOLE SOURCE” PROVIDER OF
THIS SERVICE, WHAT DOES THAT MEAN?

Employers who send records to Equifax use this service exclusively; in other
words, they do not supply other vendors with the same payroll data for the
purposes of employment and income verification. Therefore, Equifax is the
effective "Sole Source" provider of access to these records.

WHAT INFORMATION WILL BE PROVIDED IN A VERIFICATION?

A Social Services Verification record includes information given to us by
employers: Employee Name and Social Security Number, Employment Status, Most
Recent Start Date and Termination Date (if applicable), Total Time with
Employer, Job Title, Rate of Pay, Average Hours per Pay Period, Total Pay for
Past two years, and the most recent 12 pay periods of Gross Earnings. The
verification can provide up to 36 months of pay dates, period ending dates,
number of hours worked and gross earnings. All of this information is as current
as the most recent pay period.

DO I NEED AUTHORIZATION FROM THE APPLICANT WHEN USING THIS SERVICE?

Absolutely. This is to be used only when the public aid applicant has expressly
given their permission, through a written signature, for your department to
verify their employment and income information. Child Support Enforcement
agencies are the exception, since employers are legally required to respond to
their requests. Equifax audits a percentage of all verifications performed, and
your signed Agreement gives us the authority to audit your specific activity.
When an audit is performed, we look for the authorization signature from the
client.

DOES MY ORGANIZATION QUALIFY TO USE SOCIAL SERVICES VERIFICATIONS?

A qualifying Social Service Organization is a government agency that is granting
a low-income benefit or service. An agency that provides state or federal
assistance programs to qualified applicants such as SNAP and nutritional
assistance, temporary assistance for needy families, Medicaid, child and family
services, The Social Services Administration (SSA), public housing, and
workforce and unemployment insurance agencies. Additional organizations that
qualify as a social service organization may include: – A nonprofit company,
with a government contract, may also qualify for Social Services ONLY IF
administering a low-income program. – A private company, with a government
contract, may also qualify for Social Services ONLY IF administering a
low-income program.

WHAT IS THE DIFFERENCE BETWEEN USING THE EQUIFAX SOCIAL SERVICE VERIFICATION
VERSUS USING READILY AVAILABLE STATE WAGE DATA?

Many states use state wage data, which is at least four to seven months old by
the time the government agency is using it to determine eligibility. This could
lead to inaccurate information and, therefore, improper payments. In addition,
many beneficiaries may be employed across state lines, meaning that potential
wages may not be reported within the state, versus The Work Number that provides
the most up-to-date employment and income information and offers a national view
of applicants’ benefit inquiries.


on demand webcast
STREAMLINING HOUSING ASSISTANCE DETERMINATIONS WITH AUTOMATED DATA

Public Housing Authorities, NAHRO, and Equifax leaders share insights on the
impact of COVID-19 on housing insecurity and strategies to help improve the
assistance application experience.
Watch Now
IMPORTANT INFORMATION AT YOUR FINGERTIPS

Learn more about the social services verification products
and services available.
 * Social Service Verification Product Sheet
 * Social Service Verification Sample Output



blog
EXPLORE VERIFICATION INSIGHTS

Visit the Verification Views™ blog to learn more about how we can help give you
a more informed view of individuals with timely, informative articles.
GOVERNMENT LIHWAP GRANT OPPORTUNITY

HHS Water Assistance Funding Shows Need for Income Verification.

 
Continue Reading
FINDING A SOLUTION FOR LAGGING DISTRIBUTION OF EMERGENCY RENTAL ASSISTANCE FUNDS

Find out how leveraging automated, timely income and employment data can help
Public Housing Authorities.
Continue Reading
GAO REPORT HIGHLIGHTS BENEFITS OF THE WORK NUMBER® FOR INCOME VERIFICATION

See how using electronic data sources to verify beneficiary eligibility through
income verification can help.
Continue Reading
UNLOCK THE POWER OF THE WORK NUMBER

Take the next step toward digital verification.
Start Verifying


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