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 * Support
    * Support
    * Home Support
    * 3DEXPERIENCE platform on cloud support
    * Discover 3DSupport App
    * Partners support homepage
    * Contact
    * Policies & Offers
    * News
    * Download
    * Documentation
    * Knowledge base
    * Hardware and Software
    * Users communities
    * New Customer

 * Partners support homepage
    * Partners support homepage
    * Onboarding
    * Tools
    * Communities
    * Resources
    * Best Practices
    * Contacts details for partners

 * Onboarding
    * Onboarding
    * 3DEXPERIENCE ID Creation process
    * Webinars page

 * 3DEXPERIENCE ID Creation process


3DEXPERIENCE ID CREATION USER EXPERIENCE OVERVIEW


 


 


 


1. 3DEXPERIENCE ID CREATION WORKFLOW



 1. Log to www.3ds.com
 2. Click on the top right Login icon
 3. Click on “Create your 3DEXPERIENCE ID”
 4. Enter the corporate email address sent to you in our communication email.
    (NOTE: This point is critical!)
 5. Fulfill all remaining information as per your wishes
 6. Click “Register”
    
    Important
    
    When you register for a 3DEXPERIENCE account, an automated email is sent to
    you. The email contains a link that will verify your email.
    
    Note: check your junk/spam folder for the email if it does not appear in
    your inbox
    
    You may have to request IT to add mail id <3dexperience(at)3ds.com> to the
    white list.

    
 7. Verify your email.
    You will receive an “Email address verified” notice. You are now ready to
    connect with your 3DEXPERIENCE ID


2. ASSISTANCE WITH YOUR 3DEXPERIENCE ID CREATION


1. EMAIL ALREADY IN USE

 

NOTE: Your email must be your company email already in use.




While applying for a new 3DEXPERIENCE ID, if it reports that the email address
already exists, it means that a 3DEXPERIENCE ID is already associated with this
email address.




Action:

Please reset your password using the “Forgot my password” option. (Do not create
a new account with a different password.)




You will receive reset password emails to this mailbox and will be able to
generate a new password to connect to our web services.


2. LOGGING IN DIFFICULTIES

If you are encountering difficulties logging in, please try again using a
Private (Firefox) / InPrivate (Edge) / Incognito (Chrome) window. If this log in
is successful, please clear your browser cache and cookies, open a new browser
window and retry. 

Be sure you verified the email address first by replying to that email form.


3. VALIDATION TEST

 

To test your 3DExperience ID go to the Dassault Systèmes website

Click on the Login icon (upper right) and enter your 3DEXPERIENCE ID, as shown
below:




If your log-in is successful, you will see your name replacing the icon.




Download PDF version here

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