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 * Quickline

 
AS15600 - Quickline


AS15600

AS15600 is the ASN used by the Quickline Group to provide connectivity for the
Quickline customers spread out over 24 partners consisting of about 400.000
households in Switzerland providing Quad-Play services (Internet, TV, Telephone,
Mobile) for residential and small business users.

This page contains technical details. Consumer and product information can be
found on www.quickline.ch.


GENERAL DETAILS

Full contact details can be found on the main website: Quickline Kontakt.


Helpdeskhelpdesk@quickline.net
+41 800 84 10 20 NOCnoc@quickline.net
+41 32 559 99 99 Abuseabuse@quickline.net Domainsfcom.ch (backbone devices),
qlnet.ch (new backbone), as15600.net (ASN), qlns.ch/qlns.net (DNS), quickline.ch
(customers), quickline.com, quickline.net (employees), qlgroup.ch (holding) +
others hosted on ns{124}.qlns.ch ConnectivityIPv4 + IPv6: Dark Fiber, DOCSIS,
FTTH, xDSL, MPLS

Sidenotes:

 * Email addresses inside the previously used @qlgroup.ch domain exist now in
   the more customer recognizable @quickline.net, but not all references have
   been updated yet. Both still work.
 * quickline.ch is used for Quickline customer email addresses; quickline.com is
   used for Quickline employees.
 * Finecom Communications (fcom) is the old name of the company before the
   product name (quickline) became the company name. The ASN entry and various
   other locations still carry the old company name.


PEERING DETAILS

ASNAS15600 (PeeringDB, RIPE Stat) Peeringpeering@qlgroup.ch AS-SETAS-FINECOM


PEERING LOCATIONS

AS15600 is present at the following locations:

 * AMS-IX, Amsterdam, The Netherlands
 * DE-CIX, Frankfurt, Germany
 * Equinix Zurich, Zurich, Switzerland
 * SwissIX, Switzerland

Next to various private peering facilities in Switzerland.


PEERING POLICY

Selective (mutually beneficial). Contact us at the above addresses for the exact
details.


BGP COMMUNITIES

Contact us for the exact details.


ABUSE REPORTING

Don't hesitate to send abuse reports and security issues to abuse@qlgroup.ch. Do
please include proper details and accurate timestamps (including timezone).
Actual abuse / DoS / Spam will be taken care of swiftly and is not tolerated
inside AS15600.

Quickline AG operates under Swiss Law. International Law Enforcement should go
through the proper channels, e.g. Nationale Zentrum für Cybersicherheit (NCSC).


SPEEDTEST

For best measurements one can use our iperf3 server at iperf.quickline.ch.
Typically Linux distributions include this as 'iperf3' package, eg. Debian
iperf3 package. Binaries for various platforms can be found at iperf.fr.


IPv4 Download Test iperf3 -R -4 -c iperf.quickline.ch IPv4 Upload Test iperf3 -4
-c iperf.quickline.ch IPv6 Download Test iperf3 -R -6 -c iperf.quickline.ch IPv6
Upload Test iperf3 -6 -c iperf.quickline.ch

Please note that a speedtest is an indicator, various factors can affect
performance. To get a most accurate speedtest as possible, use a Ethernet
connection (Gig-E with proper Cat-5E or Cat-6 cabling), not WiFi (which can have
interference and a lot of other factors). Also ensure that that is the only
device using the link in question. Ensure that your firewall is disabled (eg.
the Windows Firewall causes performance issues). Ensure that you are using
recent hardware that can actually perform at high speeds.


CUSTOMER RECURSIVE DNS

Accessible only from Quickline prefixes, thus AS15600 customers only.


IPv4212.60.61.246 + 212.60.63.246 IPv62001:1a88:10:ffff::1 +
2001:1a88:10:ffff::2 Protocols

ProtocolShortnameRFCIP-Protocol PortsHostnameDetailsComments DNSDo53DNSUDP/TCP
53dns.quickline.ch DNS-over-TLSDoTRFC7858TCP 853dot.quickline.chAndroid 9+ will
use this automatically DNS-over-HTTPDoHRFC8484TCP
443doh.quickline.chhttps://doh.quickline.ch/dns-queryChrome 87+ uses this
automatically; Firefox setup


RESOLVER RESTRICTIONS

Note that due to Swiss law, we are blocking certain domains/hostnames. The
blocked domains are sourced from:

 * Geldspielgesetz (BGS)
 * NCSC / KOBIK CSAM, Art. 197 Abs. 1 StGB «Jugendschutzartikel», Art. 197 Abs.
   4 und 5 StGB Illegale Pornografie, Art. 197 Abs. 8 StGB Vorbehalt

Additionally we are blocking, voluntarily, malvertised domains to protect our
customers from Internet badness.

Not using our DNS recursor bypasses these blocks, customers can freely
reconfigure their devices. Technically we are using RPZ.

The geldspielgesetz.quickline.ch host gets redirected to when being blocked for
the Geldspielgesetz (BGS) does not log either. We suggest using HTTPS, as we do
not have the proper SSL certificate for other hosts and your browser will then
warn about the SSL certificate.

Our systems do not log or otherwise store queries due to FADP (Federal Act on
Data Protection), DSGVO (Datenschutz-Grundverordnung) and GDPR (General Data
Protection Regulation), which Quickline adheres to as we have EU-national
customers residing in EU-countries, while sometimes using Quickline from Hotels,
Vacation rentals or their part-time residences in Switzerland.


TECHNICAL DETAILS

We use a combination of PowerDNS dnsdist and noqosho, with backup service
provided by PowerDNS Recursor (pdns) and NLNetLabs unbound to allow for software
resiliency in case our primary solution has issues.

We host a AS112 (RFC7534) node on our authoritive platform, used by our
recursive servers. (dig @prisoner.iana.org hostname.as112.net txt +short +norec
reveals when that is used.

We host a local cache of multi.surbl.org and wild.surbl.org to lighten the load
on SURBL using their Data Feed Access program and hosting two redundant RBL
servers.

Please also see presentations given at SwiNOG or DNS-OARC for technical details
and background.


CUSTOMER EMAIL SETTINGS

Only authenticated email is available, thus a username + password is required.


IMAPimap.quickline.com993TLS SMTPsmtp.quickline.com465TLS

Also available through Webmail. More details are in the Anleitungen: Quickline
E-mail (German).


TERMS OF SERVICE

Please see the Quickline AGB.


PRIVACY POLICY

Except for debugging/operational purposes we retain only a minimal amount of
logs.


NOTE

Know why DF bits are set in IP? Love to work with Open Source? Can you argue why
to use Emacs over Vi? Then don't hesitate to check out the Quickline Jobs page
and/or ask HR for the Systems and Networks teams.

 * Contact: helpdesk [at] qlgroup.ch asking for the Systems and Networks team