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Home
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   Call, meet, message, and more—all in one app.
   
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   Rely on our team of experts to help you get the most from your investment.
   
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   Hybrid Cloud
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   Devices Catalog
   
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   See what’s next for your full-featured call center.
   
   Avaya Aura
   
   Explore your options for communications innovation.
   
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   Take collaboration, both inside and out, to the next level.

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   Move at your pace with Avaya’s hybrid cloud options.
   
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CHOOSE YOUR JOURNEY TO EXPERIENCES THAT DRIVE BUSINESS MOMENTUM

Start here



ELEVATE EVERY EXPERIENCE TO UNFORGETTABLE.



Get ready for Avaya ENGAGE 2024 in downtown Denver, Colorado. This year we’re
raising the bar on CX to deliver ROI. We’re exploring more beneficial human and
AI interactions. And we’ll be bringing down the house with keynotes and product
roadmaps.



Register nowFive more reasons to attend Avaya ENGAGE



UNLOCK NEW CX CAPABILITIES TO MEET RISING CUSTOMER EXPECTATIONS.

Deliver better experiences for your customers and employees without disrupting
your current operations. Avaya lets you keep what’s working—like Avaya Call
Center Elite—and add what’s needed to your CX.


See how



ALL PATHS TO EASY AND SEAMLESS EXPERIENCES
BEGIN HERE.

Nothing matters more to your business than customer experience. Revolutionize
yours with Avaya’s cloud contact center solution. Digital channels, AI virtual
agents, workflow automation, and actionable insights—all designed to empower
your team so you can deliver experiences that nurture more meaningful customer
relationships.


Avaya Experience Platform




WITH AVAYA, THERE’S NO LIMIT TO THE EXPERIENCES WE CAN CREATE.


ENTERPRISE COLLABORATION

Our all-in-one cloud solution connects large workforces safely and effortlessly
for transformative communications.

Avaya Enterprise Cloud


UNIFIED COMMUNICATIONS

On any device from any location, our cloud phone system and collaboration tool
is ready to simplify the way you work.

Avaya Cloud Office


CX SERVICES

A global team of experts with one purpose: to help you succeed. Our
professionals can deliver everything you need.

Avaya Customer Experience Services



AVAYA NAMED LEADER IN INTELLIGENT CONTACT CENTER.

For the fifth year, Avaya leads in the Aragon Research Globe for Intelligent
Contact Centers. 


Download the report



ORGANIZATIONS AROUND THE WORLD CHOOSE AVAYA FOR BETTER CUSTOMER EXPERIENCES.


SMART MOVE.

Atento constantly boosts customer satisfaction and agent productivity with
always learning AI that takes customer conversations from recordings to
actionable insights.

Smart move.


THEY HAVE YOU AT HELLO.

At Johns Hopkins Healthcare System, personalized service begins with a rep who
already knows which patient is calling and has their health history ready on
screen.

They have you at hello.


NEVER MISS A BEAT.

For DIRECTV in Latin America, keeping communications available at 99.95% and
scaling up capacity for special events is just the start of its ongoing digital
transformation.

Never miss a beat.


CLASS IS IN SESSION.

Clemson University develops an online experiential course that's even more
successful than its traditional in-person counterpart, netting the school an
Education Hero of the Year award.

Class is in session.


PERFECT FIT.

Denim brand G-Star loves their makeover from a traditional phone system to an
easy-care, feature-rich, cloud-based, full-on collaboration solution.

Perfect fit.





SEARCH


LEARN MORE ABOUT AVAYA.

Search by keyword or pose a question to delve deeper into how Avaya can help
your business drive momentum. Or choose a topic we recommend for broader
knowledge about Avaya innovation and solutions.


Search

3 examples of organizations improving CX with self-composed AI



Innovate your way with Avaya Enterprise Cloud



Creating better experiences for both customers and staff



Learn what's new at Avaya





EVERY DAY, NEARLY EVERY PERSON ON THE PLANET BENEFITS FROM AVAYA SOLUTIONS.


VIDEOS

Videos

Find videos by topic or just browse what's hot. Interviews, overviews, case
studies, more.


BLOGS

Blogs

Get to know Avaya. Insights on customer experience, AI, collaboration, digital.


SUCCESS STORIES

Success stories

See the inspiring ways companies are using Avaya to change the world of work.

--------------------------------------------------------------------------------

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