www.thomascook.in
Open in
urlscan Pro
104.92.81.20
Public Scan
Submitted URL: http://panela.thomascook.in/gtrack?clientid=39986&ul=AwdSUAtTDh8JHlYJDRcdCUZeWFdCCglURXVeFl1EHQJXX0pYBFBQBwRWVV0FSg==&ml=BQ1...
Effective URL: https://www.thomascook.in/holidays/international-tour-packages/singapore-tour-packages/singapore-dhamaka-with-royal-caribb...
Submission: On June 29 via api from US — Scanned from DE
Effective URL: https://www.thomascook.in/holidays/international-tour-packages/singapore-tour-packages/singapore-dhamaka-with-royal-caribb...
Submission: On June 29 via api from US — Scanned from DE
Form analysis 7 forms found in the DOM
<form class="login_reg_form">
<div class="form_control_grp">
<input type="text" placeholder="Email ID will be your username" class="form-control" id="loginId" maxlength="50" autocomplete="off">
<div class="invalid-msg-wrapper emailinvalid">
<p class="invalid-msg-content"></p>
</div>
</div>
<div class="tc_login_otp_details">
<div class="tc_login_otp_three tc_login_otp_details_login"> Login With </div>
<div class="tc_login_otp_three tc_login_otp_details_pass">
<input id="tc_login_pass" class="tc_login_otp_radio" name="radio_login" type="radio" checked="checked" value="" data-id="pswddiv">
<span> Password </span>
</div>
<div class="tc_login_otp_three tc_login_otp_details_otp">
<input id="sendOTP" class="tc_login_otp_radio" name="radio_login" type="radio" data-id="otpdiv">
<span> OTP </span>
</div>
</div>
<div class="form_control_grp" id="pswddiv">
<input type="password" placeholder="Password" class="form-control tcloginDiv" id="existloginPass">
<div class="invalid-msg-wrapper">
<p class="invalid-msg-content"></p>
</div>
</div>
<div class="form_control_grp hide" id="otpdiv">
<input type="password" placeholder="OTP" class="form-control tcloginDiv" id="loginOTP">
<div class="invalid-msg-wrapper">
<p class="invalid-msg-content"></p>
</div>
</div>
<div class="invalid-msg-wrapper server_error_login">
<p class="invalid-msg-content">We're unable to sign you in because the password entered incorrect.</p>
</div>
<div class="form_control_grp SucessMess hide">
<p>Your request for OTP will be sent to registered email id and mobile number, if not registered please do the same.</p>
</div>
<div class="form_control_grp otplimit hide">
<p class="invalid-msg-content">You exceed the OTP limit. Please try again after some time</p>
</div>
<div class="form_control_grp hide">
<a href="javascript:;" class="resend_otp" id="ResendOTP">Resend OTP</a>
</div>
<div class="form-group mtop10 travel-price1 hide" id="captchalogin">
<label>Type the characters you see in the image below</label>
<div class="clearfix"></div>
<img id="captcha" src="" width="200">
<div class="clearfix"></div>
<input type="text" required="" class="form-control" id="captchaValue" name="captchaValue">
<span class="field-error"></span>
</div>
<div id="loginErrorMessage" class="error-info-wrapper"></div>
<button type="button" class="login_reg_form_btn" id="loginButton">Login</button>
<div class="fbLogin hide">
<label>You are already registered with us as Facebook user. Please login using your Facebook account</label>
<a class="fb_login_btn fbbtn_bg" href="javascript:fbLogin();"><span class="tc-facebook fbbtn-info fbicon-bdr"></span> <span class="hidden-xs">Login with</span> Facebook </a>
</div>
<div class="gpLogin hide">
<label>You are already registered with us as Google+ user. Please login using your Google+ account</label>
<a class=" google_login_btn google_bg" href="javascript:;" id="google-login-2"><span class="tc-gplus fbbtn-info gplusicon-bdr"></span> <span class="hidden-xs">Login with</span> Google </a>
</div>
</form><form class="form-horizontal" id="registerFormReset">
<div class="reg_title_holder pull-left">
<div class="form_control_grp">
<select name="title" class="" id="regTitle">
<option value="Mr">Mr</option>
<option value="Mrs">Mrs</option>
<option value="Ms">Ms</option>
<option value="Dr" class="dr">Dr</option>
<option value="Mast">Master</option>
<option value="Miss">Miss</option>
</select>
</div>
<div class="form_control_grp">
<input type="text" placeholder="First Name" class="form-control" maxlength="50" id="registerFName">
</div>
<div class="form_control_grp">
<input type="text" placeholder="Last Name" class="form-control" maxlength="50" id="registerLName">
</div>
<div class="invalid-msg-wrapper" style="float: left;margin: -15px 0 15px 0;">
<p class="invalid-msg-content"></p>
</div>
</div>
<div class="form_control_grp">
<input type="email" placeholder="Email ID will be your username" class="form-control" maxlength="50" id="registerEmailId">
<div class="invalid-msg-wrapper">
<p class="invalid-msg-content"></p>
</div>
</div>
<div id="emailTypeVerification"></div>
<div class="form_control_grp">
<input type="password" placeholder="Password" class="form-control" id="registerPwd" maxlength="12">
<div class="invalid-msg-wrapper">
<p class="invalid-msg-content"></p>
</div>
<div class="passwordErrorBox hide" id="passwordErrorBox">
<div class="passwordError">
<ul class="error-message">
<li class="alphanumeric error"><span class="tc-login-arrow"></span>Contains between 8-12 alphanumeric characters.</li>
<li class="special_char error"><span class="tc-login-arrow"></span>Can add special character but not mandatory(Only !, @, #,$,%,^,&,* to be used).</li>
<li class="white_spaces error"><span class="tc-login-arrow"></span>Does not contain White spaces</li>
</ul>
</div>
</div>
</div>
<div class="form_control_grp">
<input type="password" placeholder="Confirm Password" class="form-control" id="registerConfirmPwd" maxlength="12">
<div class="invalid-msg-wrapper">
<p class="invalid-msg-content"></p>
</div>
</div>
<div class="form_control_grp">
<input type="number" placeholder="Mobile No" class="form-control" id="registerMobileNo">
<div class="invalid-msg-wrapper">
<p class="invalid-msg-content"></p>
</div>
</div>
<div class="form_control_grp">
<input type="checkbox" class="css-checkbox" id="tandc" checked="">
<label class="login_reg_sprite css-label" for="tandc"></label>
<p class="tandc">I would like to be kept informed of special Promotions and offers. I hereby accept the <a href="/privacy-policy" target="_blank" title="Privacy Policy" style="text-decoration: underline;">Privacy Policy</a> and authorize
Thomascook to contact me.</p>
<div class="invalid-msg-wrapper">
<p class="invalid-msg-content"></p>
</div>
</div>
<button type="button" class="login_reg_form_btn" id="registerButton">Register</button>
<div class="fbLogin hide">
<label>You are already registered with us as Facebook user. Please login using your Facebook account</label>
<a class="fb_login_btn fbbtn_bg" href="javascript:fbLogin();"><span class="tc-facebook fbbtn-info fbicon-bdr"></span> <span class="hidden-xs">Login with</span> Facebook </a>
</div>
<div class="gpLogin hide">
<label>You are already registered with us as Google+ user. Please login using your Google+ account</label>
<a class=" google_login_btn google_bg" href="javascript:;" id="google-login-2"><span class="tc-gplus fbbtn-info gplusicon-bdr"></span> <span class="hidden-xs">Login with</span> Google </a>
</div>
<div class="tcLogin hide">
<label>Email Id is already registered with us, Please use the same to Login into your account</label>
</div>
</form>POST
<form class="form-inline select_rooms_form" role="form" method="post" novalidate="">
<div id="selectRoomTravellers">
<div class="form-group" data-room-value="1" data-room="1">
<div class="col-lg-2 col-sm-2 col-xs-12 col-md-2 select_rooms_label">
<label>Room 1</label>
</div>
<hr>
<div class="col-lg-10 col-xs-12 col-sm-10 col-md-10 select_rooms_col">
<input type="hidden" data-adults="2" data-child-with-bed="0" data-child-without-bed="0" data-infant="0" data-child1-without-bed-age="0" data-child2-without-bed-age="0" class="hidden_ip">
<div class="col-lg-3 col-xs-6 col-sm-3 col-md-3 no_of_adults">
<span>Adult</span>
<div class="no_of_travellers">
<button type="button" class="btn btn-default btn-number minus" data-type="minus" data-field="adults">
<span class="glyphicon-minus"></span>
</button>
<input type="text" name="adults" readonly="" class="form-control input-number" value="2" min="1" max="3">
<button type="button" class="btn btn-default btn-number plus" data-type="plus" data-field="adults">
<span class="glyphicon-plus"></span>
</button>
<div class="max_persons_tooltip">Only 3 adults are allowed in a room. For more travellers please add another room.</div>
</div>
<span>
<!-- ko text: childMaxAge +'+ yrs'-->12+ yrs<!-- /ko -->
</span>
</div>
<div class="col-lg-3 col-xs-6 col-sm-3 col-md-3 no_of_child_with_bed">
<span>Child<span>(With bed)</span></span>
<div class="no_of_travellers">
<button type="button" class="btn btn-default btn-number minus" disabled="" data-type="minus" data-field="child_with_bed">
<span class="glyphicon-minus"></span>
</button>
<input type="text" name="child_with_bed" readonly="" class="form-control input-number" value="0" min="0" max="2">
<button type="button" class="btn btn-default btn-number plus" data-type="plus" data-field="child_with_bed">
<span class="glyphicon-plus"></span>
</button>
<div class="max_persons_tooltip">Only 2 children/infants are allowed in a room.</div>
<div class="overlay_minus_btn"></div>
</div>
<span>
<!-- ko text: 'Below '+childMaxAge +' yrs'-->Below 12 yrs<!-- /ko -->
</span>
</div>
<div class="col-lg-3 col-xs-6 col-sm-3 col-md-3 no_of_child_without_bed">
<span>Child <span>(Without bed)</span></span>
<div class="no_of_travellers">
<button type="button" class="btn btn-default btn-number minus" disabled="" data-type="minus" data-field="child_without_bed" data-id="dropdownTable1">
<span class="glyphicon-minus"></span>
</button>
<input type="text" name="child_without_bed" readonly="" class="form-control input-number" value="0" min="0" max="2">
<button type="button" class="btn btn-default btn-number plus" data-type="plus" data-field="child_without_bed" data-id="dropdownTable1">
<span class="glyphicon-plus"></span>
</button>
<div class="max_persons_tooltip">Only 2 children/infants are allowed in a room.</div>
<div class="overlay_minus_btn"></div>
</div>
<span>
<!-- ko text: 'Below '+childMaxAge +' yrs'-->Below 12 yrs<!-- /ko -->
</span>
<!--<span class="editButton">(Below 12 yrs)</span>-->
</div>
<div class="child_without_bed_dropdown ">
<table id="dropdownTable1">
<tbody>
<tr class="child_without_bed_dropdown_row" data-child="1" id="childWithoutBed1">
<td>Child 1 age</td>
<td>
<div class="selectric-wrapper">
<div class="selectric-hide-select"><select id="childWithoutBedSelect1" name="childWithoutBedSelect1" tabindex="0">
<option value=""></option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
<option value="11">11</option>
</select></div>
<div class="selectric">
<p class="label"></p><b class="button">▾</b>
</div>
<div class="selectric-items" tabindex="-1">
<div class="selectric-scroll">
<ul>
<li data-index="0" class="selected"></li>
<li data-index="1" class="">2</li>
<li data-index="2" class="">3</li>
<li data-index="3" class="">4</li>
<li data-index="4" class="">5</li>
<li data-index="5" class="">6</li>
<li data-index="6" class="">7</li>
<li data-index="7" class="">8</li>
<li data-index="8" class="">9</li>
<li data-index="9" class="">10</li>
<li data-index="10" class="last">11</li>
</ul>
</div>
</div><input class="selectric-input" tabindex="0">
</div>
<div class="error_cal_price_form">You missed this detail</div>
</td>
</tr>
<tr class="child_without_bed_dropdown_row" data-child="2" id="childWithoutBed2">
<td>Child 2 age</td>
<td>
<div class="selectric-wrapper">
<div class="selectric-hide-select"><select id="childWithoutBedSelect2" name="childWithoutBedSelect2" tabindex="0">
<option value=""></option>
<option value="2">2</option>
<option value="3">3</option>
<option value="4">4</option>
<option value="5">5</option>
<option value="6">6</option>
<option value="7">7</option>
<option value="8">8</option>
<option value="9">9</option>
<option value="10">10</option>
<option value="11">11</option>
</select></div>
<div class="selectric">
<p class="label"></p><b class="button">▾</b>
</div>
<div class="selectric-items" tabindex="-1">
<div class="selectric-scroll">
<ul>
<li data-index="0" class="selected"></li>
<li data-index="1" class="">2</li>
<li data-index="2" class="">3</li>
<li data-index="3" class="">4</li>
<li data-index="4" class="">5</li>
<li data-index="5" class="">6</li>
<li data-index="6" class="">7</li>
<li data-index="7" class="">8</li>
<li data-index="8" class="">9</li>
<li data-index="9" class="">10</li>
<li data-index="10" class="last">11</li>
</ul>
</div>
</div><input class="selectric-input" tabindex="0">
</div>
<div class="error_cal_price_form">You missed this detail</div>
</td>
</tr>
</tbody>
</table>
<a href="javascript:;" class="dropdown_done_btn">Done</a>
</div>
<div class="col-lg-3 col-xs-6 col-sm-3 col-md-3 no_of_infant">
<span>Infant</span>
<div class="no_of_travellers">
<button type="button" class="btn btn-default btn-number minus" disabled="" data-type="minus" data-field="infant">
<span class="glyphicon-minus"></span>
</button>
<input type="text" name="infant" readonly="" class="form-control input-number" value="0" min="0" max="2">
<button type="button" class="btn btn-default btn-number plus" data-type="plus" data-field="infant">
<span class="glyphicon-plus"></span>
</button>
<div class="max_persons_tooltip">Only 2 children/infants are allowed in a room.</div>
<div class="overlay_minus_btn"></div>
</div>
<span>
<!-- ko text: '0-'+childMinAge +' yrs'-->0-2 yrs<!-- /ko -->
</span>
</div>
</div>
<div class="room_error" id="roomError_1"></div>
<hr>
</div>
<a href="javascript:;" id="addRoomHolidays" class="addRoomHolidays visible-xs">+ Add Room</a>
</div>
<!--#selectRoomTravellers ends-->
</form><form class="pop_add_edit_optional_full">
<div id="selectOptionalActivities">
<!-- ko if: $root.optionalsActivitiesDetail().length -->
<div class="col-lg-12 col-xs-12 col-sm-12 contact_details_heading">
<h4>More Optional Activity - <br><small>Tick/Untick the below check box to Add/Delete the Optionals</small></h4>
</div>
<!-- /ko -->
<a href="javascript:;" class="tc-edit edit_optional" title="Edit"></a>
<div class="optional_activities_available">
<table class="optional_activities_table" id="optionalActivitiesTable">
<tbody>
<!-- ko foreach: $root.optionalsActivitiesDetail -->
<tr class="tr-show-sub opt_table_row" data-bind="attr:{id: 'optionalsData'+ko.toJS(optionalsId)}" id="optionalsData16077">
<input type="hidden" data-bind="attr:{'data-currency':ko.toJS(currencyCode)}" data-adult="1" data-child="0" data-infant="0" class="hidden_ip" data-currency="SGD">
<td class="col-lg-5 col-sm-5 col-xs-12">
<input type="checkbox" class="css-checkbox" autocomplete="off"
data-bind="attr:{id: 'optActivity'+ko.toJS(optionalsId), value: ko.toJS(optionalsId), checked: $root.optionalsAlreadyAdded.indexOf(ko.toJS(optionalsId)) >= 0}, click: $root.optionalActivitiesSelected" id="optActivity16077"
value="16077">
<label for="optActivity16077" name="optActivity16077" class="lite-blue-check" data-bind="attr:{for: 'optActivity'+ko.toJS(optionalsId),name: 'optActivity'+ko.toJS(optionalsId)}"></label>
<p class="optional_name_popup_pdp">
<!-- ko text: name -->Jurong Bird Park<!-- /ko -->
</p>
</td>
<td class="col-lg-2 col-sm-2 col-xs-2 optional_adult_popup_pdp">
<p>
<span class="" data-bind="css:{INR: currencyCode === 'INR'}, text: currencyCode === 'INR' ? 'Rs.' : currencyCode">SGD</span> <!-- ko text: adultPrice -->60<!-- /ko -->
</p>
<p>per Adult</p>
</td>
<td class="col-lg-2 col-sm-2 col-xs-2 optional_adult_popup_pdp">
<p>
<span class="" data-bind="css:{INR: currencyCode === 'INR'}, text: currencyCode === 'INR' ? 'Rs.' : currencyCode">SGD</span> <!-- ko text: childPrice -->50<!-- /ko -->
</p>
<p>per Child</p>
</td>
<td class="col-lg-2 col-sm-2 col-xs-2 optional_adult_popup_pdp">
<p>
<span class="" data-bind="css:{INR: currencyCode === 'INR'}, text: currencyCode === 'INR' ? 'Rs.' : currencyCode">SGD</span> <!-- ko text: infantPrice -->0<!-- /ko -->
</p>
<p>per Infant</p>
</td>
<td class="col-lg-1 col-sm-1 col-xs-2 morelink_optional_details">
<a href="javascript:;" data-bind="attr:{'data-popup-open': 'optional_activities_popup_new'+ko.toJS(optionalsId)}" id="show_optional_activity" class="moreInfoClick" data-popup-open="optional_activities_popup_new16077">More info</a>
<a href="javascript:;" class="show_optional_back" style="display: none;">Back</a>
</td>
</tr>
<tr class="confirm_travellers">
<td class="col-lg-5 col-sm-4 hidden-xs-confirm">
<p>Confirm no. of Travellers</p>
</td>
<td class="col-lg-2 col-sm-2 col-xs-2 no_of_adults">
<div class="no_of_travellers">
<button type="button" class="btn btn-default btn-number minus" disabled="" data-type="minus" data-bind="attr:{'data-field': 'adults_opt'+$index()}" data-field="adults_opt0">
<span class="glyphicon-minus"></span>
</button>
<input type="text" class="form-control input-number" value="1" min="1" max="2" data-bind="attr:{name: 'adults_opt'+$index(), id: 'adults_opt'+ko.toJS(optionalsId)}" readonly="" name="adults_opt0" id="adults_opt16077">
<button type="button" class="btn btn-default btn-number plus" data-type="plus" data-bind="attr:{'data-field': 'adults_opt'+$index()}" data-field="adults_opt0">
<span class="glyphicon-plus"></span>
</button>
<div class="max_Activities_tooltip">You are exceeding the number of travellers traveling.</div>
</div>
</td>
<td class="col-lg-2 col-sm-2 col-xs-2 no_of_children">
<div class="no_of_travellers">
<button type="button" class="btn btn-default btn-number minus" disabled="" data-type="minus" data-bind="attr:{'data-field': 'child_opt'+$index()}" data-field="child_opt0">
<span class="glyphicon-minus"></span>
</button>
<input type="text" class="form-control input-number" value="0" min="0" max="0" data-bind="attr:{name: 'child_opt'+$index(), id: 'child_opt'+ko.toJS(optionalsId)}" readonly="" name="child_opt0" id="child_opt16077">
<button type="button" class="btn btn-default btn-number plus" data-type="plus" data-bind="attr:{'data-field': 'child_opt'+$index()}" data-field="child_opt0">
<span class="glyphicon-plus"></span>
</button>
<div class="max_Activities_tooltip">You are exceeding the number of travellers traveling.</div>
<div class="overlay_minus_btn"></div>
</div>
</td>
<td class="col-lg-2 col-sm-2 col-xs-2 no_of_infant">
<div class="no_of_travellers">
<button type="button" class="btn btn-default btn-number minus" disabled="" data-type="minus" data-bind="attr:{'data-field': 'infant_opt'+$index()}" data-field="infant_opt0">
<span class="glyphicon-minus"></span>
</button>
<input type="text" class="form-control input-number" value="0" min="0" max="0" data-bind="attr:{name: 'infant_opt'+$index(), id: 'infant_opt'+ko.toJS(optionalsId)}" readonly="" name="infant_opt0" id="infant_opt16077">
<button type="button" class="btn btn-default btn-number plus" data-type="plus" data-bind="attr:{'data-field': 'infant_opt'+$index()}" data-field="infant_opt0">
<span class="glyphicon-plus"></span>
</button>
<div class="max_Activities_tooltip">You are exceeding the number of travellers traveling.</div>
<div class="overlay_minus_btn"></div>
</div>
</td>
<td></td>
</tr>
<tr class="tr-sub">
<td colspan="5">
<div class="div-sub">
<div class="common_fade_slider optionalActivitiesPopup_slide" data-bind="attr:{'data-popup':'optional_activities_popup_same'+optionalsId,id:'optionalActivitiesPopup'+optionalsId}" data-popup="optional_activities_popup_same16077"
id="optionalActivitiesPopup16077">
<div class="col-lg-3 col-sm-3 optional_activities_img hidden-xs">
<img data-bind="attr:{src: imageURL + holidayImageURL +'optional/'+ ko.toJS(image), alt: imageAltTag}" width="128" height="96" src="https://resources.thomascook.in/images/holidays/optional/" alt="">
</div>
<div class="col-lg-9 col-xs-12 col-sm-9 optional_activities_inclusive">
<h4>
<!-- ko text: name -->Jurong Bird Park<!-- /ko -->
</h4>
<div class="col-lg-12 col-xs-12 col-sm-12" data-bind="html: description">
<p><br>All Optional will be operated with minimum number of opting passengers. Optional Payment in Cash need to be submitted to Tour Manager on Day 1.</p>
</div>
<ul class="col-lg-12 col-xs-12 col-sm-12">
<li>
<p>
<span class="" data-bind="css:{INR: currencyCode === 'INR'}, text: currencyCode === 'INR' ? 'Rs.' : currencyCode">SGD</span> <!-- ko text: adultPrice -->60<!-- /ko -->
</p>
<p>per Adult</p>
</li>
<li>
<p>
<span class="" data-bind="css:{INR: currencyCode === 'INR'}, text: currencyCode === 'INR' ? 'Rs.' : currencyCode">SGD</span> <!-- ko text: childPrice -->50<!-- /ko -->
</p>
<p>per Child</p>
</li>
<li>
<p>
<span class="" data-bind="css:{INR: currencyCode === 'INR'}, text: currencyCode === 'INR' ? 'Rs.' : currencyCode">SGD</span> <!-- ko text: infantPrice -->0<!-- /ko -->
</p>
<p>per Infant</p>
</li>
</ul>
<div class="clearfix"></div>
</div>
</div>
<a href="javascript:;" class="tc-edit edit_optional" title="Edit"></a>
</div>
</td>
</tr>
<!-- /ko -->
</tbody>
</table>
</div>
<div class="error_without_optioanl"> Please select an optional.</div>
<div class="add_edit_optional">
<!-- ko ifnot : ko.toJS(productId) === 11 -->
<button type="button" class="common_btn_thomas" id="optional_submit_check" data-bind="event: {click: function(){$root.calculatePrice($root, 'C')}}">Add Activities & Get Revised Quote</button>
<!-- /ko -->
<!-- ko if : ko.toJS(productId) === 11 --><!-- /ko -->
</div>
</div>
</form><form class="wantus_call_form" role="form" id="wantUsCallForm0" novalidate="">
<input type="hidden" id="crmLeadTypePackageEnquiry" value="PackageEnquiryLead">
<input type="hidden" name="enquiry-source" id="enquiry-source" value="">
<input type="hidden" name="enquiry-medium" id="enquiry-medium" value="">
<input type="hidden" name="enquiry-campaign" id="enquiry-campaign" value="">
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SINGAPORE DHAMAKA WITH ROYAL CARIBBEAN CRUISE
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PKG009599
* 6 Nights
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RS. 1 15 658
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HOTELS
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* Singapore
Hotel Ibis Novena / Similar
Set amidst the Asian Medical Hub of Mount Elizabeth Hospital, Ibis Singapore
Novena is located at the outskirts of Singapore’s city centre. It provides a
complimentary shuttle to Novena MRT Station. A restaurant and bar, free
parking and free WiFi are available. Rooms also come with a complimentary
handy phone with unlimited mobile internet, local & international calls for
selected countries.
3 nights
* Royal Caribbean Cruise
Royal Caribbean Cruise / Similar
3 nights
SIGHTSEEING
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* Singapore :
* Visit Buddha Tooth Relic Chinese temple | Sentosa Island - Madame Tussauds
Wax Museum with 4D Marvel Show, Sky-helix or Wings Of Time | MBS Sky-park –
located on world famous Marina Bay Sands Hotel (MBS). | Visit Merlion Park
| Panoramic guided city tour of Singapore | Gardens by the Bay (Cloud
forest & Flower Dome) | Sentosa Island - One Way Cable Car Ride
TRANSFER
* * As per itinerary
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* * Cost of Visa and Insurance for Duration of the tour is included
* Passport should be valid for 6 months from the date of departure
MEALS
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* (B – Breakfast/ L- Lunch/ LC- Lunch coupon/PL – Packed Lunch/ D – Dinner).
* 02 Lunches & 06 Indian Jain / vegetarian / non-vegetarian dinners at Local
Indian Restaurant..
* Daily breakfast. (Except Day 1).
Group Holidays
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Flights
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Sightseeing
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Meals
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RS. 1 15 658
Starting price per adult
RS. 1 15 658
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Book Online
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PRICING SUMMARY
* Tour Type:Standard
* Starting from:
NO OF TRAVELLER:
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* Child:
* Infant:
* Date of travel:
* Optional Activities:
RS. 1 15 658
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MORE OPTIONAL ACTIVITY -
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Jurong Bird Park
SGD 60
per Adult
SGD 50
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SGD 0
per Infant
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JURONG BIRD PARK
All Optional will be operated with minimum number of opting passengers. Optional
Payment in Cash need to be submitted to Tour Manager on Day 1.
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per Adult
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per Infant
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Minimum Per Person Payment to be made by the client/ South East Asia + Middle
East Europe, Africa*, Far East Asia** Americas, Australia, New Zealand On the
date of booking the tour Rs. 25,500 Rs. 53,000 Rs. 75,000 60 Days or more prior
to the departure of tour 50 % of holiday cost 30 Days or more prior to the
departure of tour 100% of holiday cost
* * Includes: Turkey & Jordan
* **Includes: Japan, China, Hong Kong, Korea, Vietnam, Cambodia
Read More
30 days prior to departure: Zero Cancellation/ Free rescheduling valid for
bookings done till 20th Feb.
Cancellation no. of days prior to departure % of cancellation charges per person
% of cancellation charges per person number TCTP More than 60 Days 15% of
holiday cost 5% of holiday cost 46 to 59 Days 25% of holiday cost 5% of holiday
cost 11 to 45 Days 50% of holiday cost 15% of holiday cost 4 to 10 Days 70% of
holiday cost 25% of holiday cost 1 to 3 Days 85% of holiday cost 35% of holiday
cost Booking amount will be applicable for Cancellations of files on undecided
departure date.
Read More
* TERMS & CONDITION
1. “You/Client” means and includes the Lead Passenger & on whose behalf the
Booking is made and / or the person making the Booking
2. “We”/”Us”/”Company” means Thomas Cook (India) Ltd.
3. “Independent Contractors” means Hotelier / Hotel owner, Owner of any
airlines or shipping company or Railway, Ferryboat owner / Operator,
Coach owner/Operator, or any other person or organization who has been
selected by the company to render services to the client.
4. GST means and includes Goods and Service Tax.
5. You confirm that the aforesaid lead passenger is the service recipient
for GST purpose
* BROCHURE / ITINERARY ACCURACY / CHANGE
All information given in this brochure / itinerary is based on the
information available at the time of publication. We reserve the right to
change any brochure /itinerary information before or after your booking the
tour due to any events beyond our control. In case we are aware of any
changes sufficiently in advance, we will notify you at the time of booking,
otherwise our Tour Manager or Local representative will inform you of the
changes. Major road works may necessitate route changes in the itineraries,
Indian restaurants may close or change management, all of these may cause us
to make changes in the itineraries. Where we know of these sufficiently in
advance we will notify you, otherwise our Tour Managers or Local
Representative will inform you of the changes on the spot. There are also
very big fairs and exhibitions, where all the hotels are fully booked well in
advance, and therefore it may be necessary to stay in hotels in other cities.
We may often operate more than one coach per departure date. We may operate
more than one group per departure or club 2 groups in one departure due to
operational reasons. For the comfort and convenience of our clients, we will
sometimes reverse the direction, or slightly amend the itinerary including
the flight routing. We will advise you of these amendments, prior to the
start of the tour or on tour. We may modify the itinerary based on various
factors like maintenance of historical monuments, museums, major events like
sports conventions, religious festivals, etc. We may take a detour to reach
sightseeing places due to traffic conditions; road blocks and that may vary
the course of itinerary. We reserve the right to change the departure date or
cancel a departure due to lack of enough number of passengers and will not
take any responsibility for any ticket of the client which they may have
purchased in advance for sector within India or abroad. Clients are
responsible for the adherence to time at all stages of the tour. In the event
that a client misses on any part of the sightseeing tour or any such tour due
to delay on his part, he will not be entitled to claim refund of the same.
The company shall not accept any liability or responsibility for any damages,
loss, baggage loss, injury, accident, death, breakdown, or irregularity,
which may occur in carrying out the tour arrangement, weather conditions,
strikes, war, quarantine and any other cause whatsoever and all such loss or
expense must be borne by the client. We reserve the right to claim any
additional expenses incurred due to delay or changes in schedules of train,
aeroplane, bus, ship or other services. We further reserve the right to
amend, alter, vary or withdraw any particular departure; excursions
advertised or substitute a hotel of similar category if deemed necessary. You
consent for the amendment/alteration in the brochure/itinerary. These terms
shall be read together with the brochure/itinerary but these terms shall
prevail over the brochure/itinerary and shall override the brochure/itinerary
to the extent that it is contradictory or conflicting thereto
* MEALS AND SPECIAL REQUESTS
The menus are pre-set menus provided for meals on the tour. The types of
meals are clearly indicated in the brochure. Unlike an airline, we cannot
provide a special meal, nor do we guarantee a special diet to the client,
except to the extent mentioned in the brochure and preferred by you. We
however reserve the right to change the meal arrangement if circumstances
make it necessary to do so. In the event that the client wakes up late and
misses the breakfast off ered to him or the client is out on his own and
reaches late or in case of delay of flights or for any other reason
whatsoever the client misses any meal including breakfast offered to him by
the company, then no claim can be made for the meal/ breakfast, which he has
missed and not utilized. Special requests for room allocation, diet
consideration on tour / cruise / flight etc. must be made in writing at the
time of booking, but all such requests shall be subject to availability. The
Company will not be held liable for claims of damages or consequential loss
if the company is unable to process such requests for want of availability.
* HOTELS
You will be out sightseeing most of the time and hence we have taken care to
select hotels which are convenient and comfortable. Hence sometimes they may
be located away from the city centre. Most of the rooms have private bath or
shower. The category of hotels will vary according the tour package booked by
you. The hotels will either be those shown in the itinerary or of the same
category. Due to trade fairs and conventions in the cities the hotels may be
blocked out for more than 2 yrs in advance. In view of this you may have to
stay in hotels further away from the cities and itineraries may have to be
altered / amended. Since the rooms are comparatively small, we would
recommend only 3 persons in one room for your own comfort. Triple rooms are
usually no larger than twin rooms and the third bed is often a rollaway cot
put in a twin room for the night. Also due to favourable conditions in
certain countries, most of the hotels may not have air conditioners / fans.
All baggage and personal effects are at all times and under all circumstances
your responsibility. We will not be responsible or liable in case of loss or
theft or damage of such items from the hotel premises / Coach / Cruise /
Airport / during travel or place of visit etc. Some hotels offer the facility
of safe deposit lockers, which can be availed of by you at your own cost and
risk. The company will not be liable for any loss / theft from the same. Any
damages caused to the hotel rooms / Coach / place of visit etc. during your
stay / tour / visit, shall be borne and payable by you, and the company will
not be liable for the same. Company is not liable if there is sudden
disruption / disorder of telephone, internet services, and other amenities
while staying at the hotels. The company will also be not responsible for the
facilities provided or not provided in the room / bathroom / hotel premises
etc. by the Hotel or its staff. Rude or Unprofessional behavior of hotel
staff does not come under the direct purview of the company and the company
will not be responsible for the same. Facilities like mini bar, pay
television channels, telephone etc are not complimentary and these facilities
if used by the client have to be paid for by the client directly to the Hotel
and such charges are not included in the tour cost. The client will have to
abide by the check in /check out time of the hotel. Any changes made directly
by the hotel come under their direct purview and we will not be liable for
any compensation due to this change.
* AIRLINE
The Company shall, in no circumstances whatsoever and howsoever caused, shall
be liable to the client or any person traveling with him for Loss of Baggage
by the Airline, failure to provide meal of the client’s choice by the
Airline, Overbooking of seats by the Airline, failure on the part of Airline
to accommodate client despite having confirmed tickets, Meals offered by the
airline/ Quality of meal, Flight delay, if the client misses the flight,
Changes of flight schedule / routing / airline mentioned at the time of
booking, etc. In this condition the expression ‘howsoever caused’ includes
negligence on the part of client or the service provider. If in the event
that the client is booked on a particular Airline on a particular date and
due to certain reasons beyond the control of the Company, the client is not
allowed to board the flight, the client shall not hold the Company
responsible for the same and no claim whatsoever can be made by the client
against the Company. Airport taxes / Airport Development Fee as applicable to
be paid over & above the Tour Cost should there be a rise post the printing
of the brochure. All the booking / cancellation / change of the airline
ticket and the travel on such airline ticket will be subject to the terms and
conditions of respective Airlines and the same may be provided to the client
by the company upon request from client. Airlines are operating as per its
own norms, rules and regulations and client has to strictly adhere to the
same
* LOSS / DAMAGE
Company is not responsible for any loss or damage to personal belongings
during the stay in the hotel or while traveling in the coach. Due to theft or
loss of baggage, tour participant can lodge a complaint with the local
authorities on his/her sole discretion, cost, risk and consequences
* COACH / SITTING
We use air-conditioned/air-cool luxury coaches. However, sometimes due to
extreme weather conditions the same may not seem to be very effective. The
company will not be responsible for any defect in the Coach or in the
Air-conditioner / air-cooler or for the behaviour of the Driver or the
attendant. We have found it fair to operate daily seat rotation on board our
coach, so no seat numbers are allocated. The coaches are equipped with an
emergency washroom, however this facility is not to be used in lieu of the
rest rooms at our frequent comfort stops. If you are carrying any high value
items on the coach, we advise you not to leave them behind when you leave the
coach. We will not be responsible or liable in case of loss of such items
from the coach. All baggage and personal effects are at all times and in all
circumstances your responsibility. Any damages caused to the coach during
your travel, shall be payable by you and the company will not be liable for
the same. The drivers are bound by specific rules, like maximum driving hours
within a day and during a week, rest period per day / week etc. Clients will
have to strictly adhere to the prescribed timetable for the day so that the
driver can complete the travel, otherwise certain sightseeing schedules may
be missed due to your actions / delays and the same will be non-refundable.
* ACCOMMODATION FOR CHILD BELOW 12 YEARS
It is expressed and given to understand that a child below 12 years of age
who is booked on the tour paying the special rate without a bed will not be
provided with a bed in the hotel while on the tour under any circumstances.
In case the client makes any changes in their rooming while on the tour, the
company shall not make any refunds or pay any compensation to them. In case
the Client decides to make any change in the rooming while on the tour
subject to availability, then they shall be bound to pay additional charge.
* CANCELLATION DUE TO VISA REJECTION
All the clients travelling on a Thomas Cook Holiday tour must be in
possession of a valid visa. Client shall ensure that the Visa Application
Form (s) is duly filled and verified by the Client, to its satisfaction,
before it is submitted to the Embasssy. / Consulate. However kindly note that
it is entirely at the discretion of the concerned Consulate / Authorities to
grant / reject visa even after submitting all relevant documents and the
company will not be held responsible for the same. The company is not at all
liable for such cases or has any influence on the consulate/embassy’s
decision The role of the company is only to provide necessary guidance to the
client for the purpose of applying for VISA. The company will not be
responsible for non-issuance of visa due to receipt of incomplete / delayed
documents from the Clients. It is a possibility that the consulate may ask
the passengers to appear for a personal interview. This is at the sole
discretion of the Consulate / Authorities. If the required documents are not
submitted by the client, the issuance of visa will further be delayed /
rejected, and the client will not hold Thomas Cook liable for the same.
Client should adhere to all the norms and conditions laid by the consulate /
embassy Upon rejection of visa, if the client wishes to reapply for the visa,
he / she is liable to pay again the requisite fee to the consulate and he /
she will not claim from Thomas Cook
* REGISTRATION
In cases where the travel agent through whom the clients have booked the tour
signs the Booking Form for and on behalf of the persons named in the Booking
Form, it shall be deemed and construed that the clients have duly authorized
the said travel agent to sign on their behalf. The signing of the Booking
Form by the Client or by their travel agent shall mean acceptance in totality
of the Terms and Conditions contained herein by the Client/s. No person
including the Employee/s and the Agent/s of the Company other than the
Company, in writing, has the authority to vary, add, amend, alter or waive
any stipulation, representation, term or condition set forth herein. Any
assurance given by any person shall have no consequence. The Company reserves
the right to decline to register any person/s as Client/s for any Tour or to
cancel their registration without assigning any reason.
* RESCHEDULE / DATE CHANGE FOR A TOUR
In the event a client wishes to change the date of travel or transfer from
one tour to another, prior to the departure of the originally booked tour.
The originally booked tour will be treated as cancelled by the client,
thereby attracting the cancellation charges as stated herein, which shall be
payable by the client. The client shall on making payment of cancellation
charges be able to make a fresh booking for another tour.
* CANCELLATIONS
All services such as Airline seats / Hotel accommodation / ground
transportation etc. for group tours are preblocked well in advance. We are
still liable to pay to all our suppliers / vendors and bear the overhead
costs involved in rendering services to you. You shall be bound by the
cancellation charges which shall apply when the cancellation happens on your
own accord or due to any circumstances. If circumstances make you cancel the
Tour, the cancellation must be intimated to us in writing. You consent for
levy of the Cancellation Charges by the Company as stipulated below:-
In the event, you have opted for the Thomas Cook Trip Protection; your
Cancellation Charges shall be calculated and determined by the Company in
accordance with the Thomas Cook Trip Protection. The Terms & Conditions of
Thomas Cook Trip Protection will apply
The company reserves the right to cancel any Tour prior to the departure,
without assigning any reason. In such an event, all monies paid by you will
be fully refunded forthwith in Indian Rupees currency only, but no
compensation will be payable. In case of cruises, 100% of the cruise cost
paid will be forfeited in case of any cancellations, irrespective of time of
cancellation. The company cannot assume responsibility for any additional
cost or any fees relating to the issuance and / or cancellation of air
tickets or other arrangements not done through the company. The company
reserves the right to forfeit the booking deposit in case of any
cancellations. However, passengers whose visas are not granted by the
consulates must intimate us at-least 45 days in advance of the date of
commencement/departure of the tour, at which time the company will deduct
`5,000/- per person towards Guidance Charges over & above any other actual
expenses, if any, incurred and issue credit voucher for the balance, to be
redeemed by the client for any services to be availed from the Company, in
future. (in which case the above Cancellation Charges shall not apply).
However if such intimation is received after the said period of 45 days prior
to the date of commencement/departure of the tour, the cancellation charges
will be applicable as per the cancellation rules mentioned above
* PAYMENTS
All payments towards the tour cost must be made by the client to the company
in accordance with the procedure and time frame mentioned herein below. All
payments made within 10 days prior to the tour departure date will have to be
paid via Bank Transfer / Demand Draft (no cheques will be accepted). For
payments, PAN Card is mandatory for every adult individual travelling. INR
payments made towards the foreign exchange component of your tour will be
calculated as per the ROE (rate of exchange) prevailing on the day of
payment. Payment towards FX component made in INR has to come directly from
the passenger keeping with RBI Guidelines. The card that is swiped for
payment of the tour’s foreign exchange should be of the client
himself/herself. The client cannot use his /her card for payment of another
person’s foreign exchange component of the tour package except for his / her
dependent parents and/or child or children. The FX payment is a part of BTQ
(Basic Travel Quota) of the Client.
3% service charges (i.e. remittance charges) would be applicable, if client
chooses to pay us in Foreign currency notes. Proof of purchase from Full
Fledged Money Changer (FFMC) should accompany such payments made by Client
when above USD 2000. Client holding a passport issued by a country other than
India will be required to make payment in foreign currency for the foreign
currency component of the tour cost and not in INR. Payment Procedure:
Request our customers to insist on a printed Payment Acknowledgement slip for
the payments made at all our outlets
Full payment must be made in accordance with the procedure stated above. In
case of noncompliance thereto by the client, the company reserves a right to
cancel the tour/booking of the client and forfeit the amount already
deposited with the Company and in case of the shortfall recover further
monies as cancellation charges mentioned herein.
* NRI clients have to pay the forex component payment in forex itself via
our Nostro Accounts. Payment in INR towards forex component not
permitted.(No 3rd Party Payments permitted for forex component)
* PAN card of the person making payment mandatory.
* Self-declaration and PAN Card from payer (if not travelling with the
booked pax) for INR payment made on behalf of a family member or friend.
(No 3rd Party Payments permitted for forex component, forex payment has to
come from the account of the traveller only)
* REFUNDS
Refunds (If any) for amendments and / or cancellations will be paid directly
to you for bookings made directly with the company’s office
For bookings routed through the Travel Agent, the refunds will be routed
through them. It would take at least 30 working days to process refunds.
There is no refunds payable for any unutilized or partially utilized services
(e.g. Airline tickets, Meals, Entrance Fees, Optional Tour, Hotel,
Sightseeing etc.) The refund for the foreign exchange component of the tour
will be refunded in INR only and will be at the prevailing days rate of
exchanges of the company. Third Party refund i.e. airlines, cruise, overseas
suppliers could take between “30 to 90 working days”, provided relevant
supportings are provided to the Company. If a tour is cancelled by the
Company, then all monies will be refunded after taking into consideration the
actual expenses incurred for Visas, etc
* DEVIATIONS
Any request for deviation by the client which may be in the form of an
additional service(s) or reduced service(s), from that which is being offered
in the pre-booked tour, shall be communicated by the client to the Company in
writing. The Company shall register the request for deviation subject to
receipt of advance caution money for services under deviation. However,
registering a deviation request and receiving advance caution money towards
the same shall not guarantee the acceptance of deviation request by the
Company. The Company shall subject to the availability of the services, as
per the deviation request of the client, accept or reject deviation. If the
Company accepts deviation then it shall confirm the deviation date and
collect the balance monies if any, along with the applicable taxes upon the
confirmation of the deviation. The Company does not assure, guarantee or
warrant that the deviation request of the client shall always be accepted and
disclaims all liability, and/or responsibility arising thereto.
* SCOPE OF ACTIVITY
We are travel agents and holiday organizers only. The role of the company is
that of an agent of the client to secure proper services for the tour from
the independent contractors and service providers such as the airlines,
shipping company, hotels, Coach etc. We do not control or operate any
airline, neither do we own or control any shipping company, coach or coach
company, hotel, transport or any other facility or service mentioned in this
brochure. We take care in selecting all the ingredients in your holiday; but
because we only select them and have no control in operating them, we cannot
be responsible for any injury, death, loss or damage, which is caused by the
act or default or omission of the management or employees of any hoteliers,
airlines, shipping company, coach owner / coach operator who are the
company’s independent contractors arising outside our normal selection
process.
* PRIVACY OF INFORMATION
We treat all the information furnished by you as confidential. However, you
consent and authorize us to share all or any information pertaining to you
with airline, hotel or other service providers who will provide the services
to you during your tour and also to fellow traveler(s). You acknowledge that
we shall be constrained to disclose the information furnished by you, if such
disclosure is required by the law or by an order of a court or the rules,
regulations or enquiry by any government / statutory agency having regulatory
or statutory authority over the Company.
* CONDITIONS OF PASSAGE
These conditions are applicable to every client of the Company, who books a
Brochure Tour or any Special Tour or travel arrangement. In the event of a
client booking through us a Tour and / or Tour Arrangement of any other Tour
Operators like Royal Caribbean, Norwegian Cruise, Carnival, Cosmos etc., the
“Terms and Conditions” specified by such Tour Operator, including their
payment schedule, cancellation, refund etc. shall be applicable, in addition
to our “Terms and Conditions” while determining the contractual relation
between the Client, the Tour Operator and us.
* HEALTH AND INSURANCE
It shall be the duty of the Client to inform the Company in case the Client
has any medical condition that may affect his ability to enjoy and pursue
fully the Tour Arrangements and wherein the interest of the Group or any
member thereof is prejudicially affected. Pace of certain tours might not be
suitable to individuals. Hence, we suggest that individuals may choose tours
as per their health conditions. The Company presumes that the Client and/or
the Group or any member thereof have no disability or disease or such medical
or health condition which could adversely impact his/her/their health on the
tour, except which has been disclosed by the Client/Group/ any member to the
Company in writing, at the time of Booking of the tour. Company reserves the
right to ask the Client to provide written certification/disclosure of
medical fitness before departure. Subject to the disclosure made by the
Client/Group/any member, the Company in its discretion may refuse to take on
tour or accept any booking of the Client, if in its sole judgment the medical
or health condition of the Client is not fit to undergo any tour. In the
event that a medical or health condition has not been disclosed to the
Company in writing, the Company will not be liable to provide any assistance
or money back. It is necessary for the client to obtain a valid travel /
health insurance prior to the commencement of the tour and the Company will
not be responsible for the same. Settlement of the claims will be entirely at
the discretion of the insurance company
* COMMUNICATION
Any communication directed at the address or made through / on the contact
details such as e-mail id, cell phone/telephone no./fax no. of the Client as
disclosed in the “Booking Form” or made to the travel agent through whom the
client has made the bookings with the company shall be deemed to have been
communicated to and received by the Client. The Company shall not responsible
for any error on part of mode of communication or the Travel Agent in this
regard.
* CONDITIONS OF TRAVEL
1. You agree to unconditionally abide, adhere and comply solely at your
costs and expenses to all laws, rules, notifications, Travel
advisories, guidelines, directives, and communications issued from time
to time by all or any Governments, Authorities, Ministries, Departments,
Local Bodies in India or Abroad, related to your tour to the foreign
destination and/or on your return from the tour to your home destination
in India or Abroad including but not limited to Covid-19 Protocols on
quarantine, vaccinations, etc. or in connection with any other Pandemic,
epidemic, disease, condition, etc., which may be communicated by all or
any Governments, Authorities, Ministries, Departments, Local Bodies in
India or Abroad with or without notice at any point of time whether at
the commencement of the tour, during the tour and/or on the completion
of the tour, as the case may be
2. The Client will have to strictly follow the Tour Program and return to
India as per the tour itinerary. There shall be no refund, if the client
fails to join the group at the commencement of the tour, or joins the
group later or leaves the group before culmination of the tour. It shall
be noted that for all purposes, it shall be the responsibility of the
Client to reach the place of commencement of the Tour and register with
the representative of the company at the appointed place, date and
time.
3. Even if a client is unable to reach the place of commencement of the
tour due to any reason whatsoever including loss of baggage or loss of
travel documents, his booking shall be treated as “no show” on the tour
and 100% cancellation charges will be levied
4. In case if a client along with his family is compelled to discontinue
the tour due to any reason whatsoever including illness, death or loss
of passport or any travel documents, no claim shall be entertained for
refund of unutilized services.
5. In case if a client along with his family is compelled to discontinue
the tour due to any reason whatsoever including illness, death or loss
of passport or any travel documents, no claim shall be entertained for
refund of unutilized services.
6. If a client avails pre - tour services or part thereof, or the air
tickets (cost of which is included in the main tour cost) but fails to
join the group for the main tour at the appointed place, or cancels the
tour after using the air tickets or pre - tour arrangements or part
thereof, it shall be treated as “no show” and there will be no refund
whatsoever for the unutilized pre-tour or main tour services
7. The Company, reserves the right to drop / remove / discard from tour
anyone whose behavior is deemed likely to affect the smooth operation of
the tour or adversely affect the enjoyment or safety of other clients
and the Company shall be under no liability to any such person. It is
hereby declared that the immunities provided under this contract shall
be available to the Company’s Managers, including Tour Managers,
Employees, Servants and Agents but not to the Independent Contractors
selected by the Company
8. Each of these conditions shall be severable from the other and if any
provision be invalid, illegal or unenforceable, the remaining provisions
shall nevertheless have full force and effect. No liability on the part
of the Company arising in any way out of the Contract in respect of any
tour, holiday, excursion facilities shall exceed the total amount paid
or agreed to be paid for the tour holiday, and shall in no case include
any consequential loss or additional expense whatsoever.
9. The prices quoted in this brochure have been calculated at the rate
prevailing at the time of printing of this brochure. The Company
reserves the right to amend the prices published in this brochure in
case of currency fluctuations, changes in the various gross rates of
exchange, and / or fuel costs, special/high season charge levied by the
suppliers, hike in the airline/rail charges before the date of departure
and to surcharge accordingly. All such increases in price must be paid
for in full before the Departure by the Client
10. The prices quoted in this brochure have been calculated at the rate
prevailing at the time of printing of this brochure. The Company
reserves the right to amend the prices published in this brochure in
case of currency fluctuations, changes in the various gross rates of
exchange, and / or fuel costs, special/high season charge levied by the
suppliers, hike in the airline/rail charges before the date of departure
and to surcharge accordingly. All such increases in price must be paid
for in full before the Departure by the Client
11. In case of publication of any travel scheme offering any discount or
benefit by the Company, it shall have the sole right to withdraw such a
scheme or discount at any time unless a specific assurance of the
contrary is published.
12. In the case of one or more but not all clients signing ‘Booking Form’ it
shall be deemed that others have duly authorized concerned signing
client / (s)
13. Initial deposit only ensures registration, to receive any services
including Ticketing, Visas, and Hotel Accommodation from the Company;
client will have to make full payment towards the same.
14. We cannot endow with individual aid to any of the client/traveler for
walking, dinning, getting on & off from any of the transport vehicle or
other personal needs. So it is indispensable that a qualified companion
must accompany such client/traveler who needs such assistance. In the
absence thereof, such client/traveler will be joining the tour on his
own risk and consequences.
15. The client/Traveler must have his / her passport valid for at least 6
months subsequent to such departure date.
16. Company solely reserves the right to publish group photographs of the
clients taken during the tour
17. Distance, temperature & pre/post tour accommodation prices given in the
Brochure are approximate & are subject to change.
18. Photo of meals & sightseeing published in the Brochure are only for
reference & may change from actual meals served/sights.
19. In case company offers any adventures activities then it is significant
to note that all the clients should enjoy such activity / ride at their
own risk as such kind of adventure might be risky at times especially
for heart patients, expecting women, people with Blood Pressure etc.
20. The tour will be operated subject to a minimum of 20 full paying clients
traveling together. The services of Thomas Cook Tour Manager will be
provided with a group of minimum 20 full paying clients. In the event
that the group size is less than 20 clients you will be given an option
of travelling on another departure date.
21. The company shall in no circumstances whatsoever be liable to the client
for
* Any over stay expenses due to delay or changes in bus / air / trains /
ship / or cancellation of special bogie or other services due to
sickness, weather conditions, strike, war or any other cause
whatsoever.
* Sightseeing missed & / or program being cancelled after the
commencement of the tour & before the due period due to any
unavoidable situations which are beyond our control.
* Any Loss/Damage of baggage by the Airlines / Hotels / Coach / Cruise
“We encourage you to take Trip protection Plan in your own interest. The
benefit of availing Trip Protection Plan is that in selected circumstances,
as detailed herein below, if you opt for cancellation of your Tour, then
instead of the applicable cancellation charges you would be applied
cancellation charges at concessional rate. The Trip Protection Plan costing
is in-built in the Tour cost itself. If you decide not to opt for the Trip
Protection Plan, then you would be entitled for reduction in the tour cost to
the extent of Trip Protection Plan Cost. However, we sincerely recommend you
in your own interest to avail the Trip Protection Plan, by spending
marginally on Trip Protection Plan and maximising your savings by reduction
in the cancellation charges, in the event of cancellation. The refund under
Trip Protection Plan shall be a fixed percentage of pre-agreed Tour cost
determine basis the communication of cancellation from the Tour date and it
shall exclude the Visa fees, Trip Protection Plan charges and Insurance which
shall not be refunded under any circumstances.
Let us now understand in more detail about the Trip Protection Plan.
When can you invoke the Trip Protection Plan:
i. In the event of death of a Traveller or Co-Traveller or his/her immediate
family member.
ii. In the event of visa rejection of Traveller or Co-Traveller.
iii. In the event of sudden hospitalization or medical emergency of the
Traveller or Co-Traveller.
How to invoke the Trip Protection Plan:
i. You need to notify in writing (by filling Tour Refund Form) to TCIL
office from where you booked the tour within 5 days of the event, which
caused you to cancel the Trip.
ii. You need to liaise with TCIL office from where you booked the tour and
submit a tour refund form.
iii. Attach necessary documentation to support the reasons for cancellation
of tour:
* Hospital / Medical reports along with attending Doctor’s certificate
certifying unfit to travel.
* Certified death certificate in the event of a death.
* Visa rejection letter.
Significant Points to remember in the Trip Protection Plan:
1. Refund under Trip Protection Plan shall not be processed if full payment
of Tour Cost is not received by the Company.
2. Trip Protection Plan does not cover cancellation of the Tour by the
Company.
3. If tour cancellation happens due to previous rejection case or pre-known
medical condition, which was known at the time of booking, you shall not be
eligible to invoke Trip Protection Plan and receive any refund thereto.
4. Failure to communicate cancellation to the Company within 5 days from the
date of occurrence of event, exceptions will be accepted only in the cases of
death or hospitalization.
5. The document submitted by you, in support of your case does not
substantiate the facts relied upon by you.
6. The decision of the Company shall be final and binding upon you.
7. The TAT for refund shall be seven days from the day of receipt of complete
documents.
8. The Refund shall be in the form of cheque/Gift Voucher/Gift Card.
Additional 2% of refund amount will be given to you when you opt for Gift
Voucher/Gift Card. The validity of Gift Voucher/Gift Card shall be one year
from the date of issue of Gift Voucher/Gift Card”.
Normal and TCTP Africa/ANZ/Asia/Europe/USA D-3 D-04
to 10
D-11 to 45
D-46 to 59 D-60 Normal Cancellation Charges 85% 70% 50% 25% 15% Cancellation
Charges Under TCTP 35% 25% 15% 5% NA
* OTHER TERMS
1. There is no Contract between the Company and the Client until the
company has received the initial deposit as stated in the clause
regarding ‘payments’
2. The company has the right at any time and for any reason:
1. To terminate this contract after acceptance of deposit but prior to
the Commencement of Tour without assigning any reason whatsoever. In
the event, the company terminates this contract, the company shall
refund the amount paid by the client without payment of any
interest.
2. To amend, alter, vary or withdraw any tour, holiday, excursion
airline, flight routing or facility or discounts / concessions it has
advertised or published or to substitute an Independent Contractor of
similar class if it is deemed advisable or necessary. In either case,
the company shall not be liable for any damage, additional expense,
or consequential loss suffered by the clients or for any compensation
claims made
3. To use alternate cruise liner, cabin category it has advertised or
published or to substitute a cruise of similar class if it is deemed
advisable or necessary. In either case, the company shall not be
liable for any damage, additional expense, or consequential loss
suffered by the clients or for any compensation claims made.
3. No person other than the company, in writing, has the authority to vary,
add, amplify or waive any stipulation, representation, term or condition
in the brochure.
4. In the event of the company exercising its rights to amend or alter any
of the services as mentioned in the itinerary, after such tour or
holiday has been booked, the client shall have the right:
1. To continue with the tour or holiday as amended or altered or
2. To accept any alternative tour or holiday which the company may
offer. In either of these above cases, the client shall not be
entitled to, or the company shall not be liable to the client for any
damage, additional expense, consequential loss suffered by him or to
pay any amount as refund
3. To cancel the tour, in which event the cancellation charges as stated
herein shall apply and the client will be liable to pay to the
company such charges.
5. The company shall in no circumstances whatsoever be liable to the client
for :
1. Any death, personal injury, sickness, accident, loss, delay,
discomfort, increased expenses, consequential loss and / or damage or
any misadventure howsoever caused.
2. Any act, omission, default of Independent Contractor or other person
or be any servant or agent, employed by them who may be engaged or
concerned in the provision of accommodation, refreshment, carriage
facilities or service for the client or for any person travelling
with him howsoever caused.
3. The temporary or permanent loss of or damage to baggage or personal
effects howsoever caused.
6. If the client has any complaint in respect of the services provided by
any of the Independent Contractors, the client shall immediately notify
the same in writing to the Independent Contractor and a copy thereof
should be handed over to the Tour Manager of the company in order to
enable the company to take up the matter with the Independent Contractor
so that in future other clients do not face the same difficulty Any
claim or complaint by the client must be notified to the company in
writing within 7 days of the end of this holiday tour. No claim notified
to this company beyond this period will be entertained and the company
shall incur no liability whatsoever in respect thereof
7. The tour is subject to RBI / GOI rules & regulations. Part of the tour
cost will be paid in EURO / USD / AUD / GBP / NZD / CHF / SGD out of
your BTQ.
8. Client hereby expressly consents and authorizes the Company to share
his/her or his/her family/group information or data to any Supplier,
Independent Contractor or third party for the purpose of providing
services to the Client. The Client’s aforesaid consent and authority
also extends to all such third party products, items and offers
including sim cards which the Company may offer for free along with the
Tour package and which is not being separately sold to the Client.
The said products, items and offers being free would be availed by the
Client at the Tour cost without requiring the Client to pay any price
towards the same. The use of the products, items and offers and related
after sales services shall be the responsibility of all such third party
Manufacturer or Service provider and the same shall be subject to the
terms of Use of such third party manufacturer or service provider. The
Client may in his/her own discretion avail or refuse to avail the
products, items and offers.
The Company does not guarantee or warranty that the products, items and
offers offered to the Client along with the Tour package shall be of a
superior quality or that it shall meet the expectation of the Client or
that the performance of the products, items and offers shall be
satisfactory. These products, items and offers are offered by the
Company to the Client on “AS IS”, “WHERE IS” and “HOW IS” basis, free of
cost to the Client without any liability, risk or responsibility on the
part of the Company.
9. The Client confirms that with regard to the booking, the address of the
Client as mentioned in the Booking Form is accurate and complete in all
aspects, and the said address will be used by us for determining the
“location of the Client” for the purposes of levy of GST.
10. We value and respect our staff(s), vendor(s), representative(s),
employee(s) and tour manager(s) who work tirelessly to make your tour
memorable and successful. You are requested to co-operate and support
our staff(s), vendor(s), representative(s), employee(s) and tour
manager(s) at all times during the tour and more particularly during
exigencies and trying times, when our staff(s), vendor(s),
representative(s), employee(s) and tour manager(s) would work hard to
restore normalcy. During such times, we look forward to your
understanding, patience and support to come out of the impasse. We have
a zero tolerance policy against any abusive behavior, wrong doing,
misconduct and violence towards our staff(s), vendor(s),
representative(s), employee(s) and tour manager(s) on tour. Any such
action, omission, commission, wrong doing, misconduct, violence and
abusive behavior by you, towards our staff(s), vendor(s),
representative(s), employee(s) and tour manager(s) shall be dealt with
seriously leading to immediate disembarking/offloading of the Client
from the tour including initiating appropriate legal proceedings against
the Client at his/her cost and consequences, in accordance with the
applicable law
Important Note:
In any booked package the services which includes for cruise line, helicopter
or ferry would be subject to availability / weather conditions / Local Body
permissions / any other statutory requirements. Thomas cook is not
responsible/ liable for any happening or non-happening of any event under any
circumstances whatsoever.
* FORCE MAJEURE
The Company shall be excused from the performance or punctual performance of
any of terms and conditions / services / tour or part thereof as above, if
the performance thereof is prevented or delayed by any cause beyond the
reasonable control of the company, which shall include acts of God, riots,
wars, accidents, embargo, terror attacks, coup strike, natural calamities or
requisition (acts of government), or delays / negligence / carelessness in
the performance of the independent contractors caused by any such
circumstances as referred herein. Any additional cost incurred by the
Company, for the services provided to the Client, during the Force Majeure
event, shall be paid by the Client.
1. All dispute / complaints with respect to these terms and conditions and
the tour and services shall be subject to the jurisdiction of Courts at
Mumbai only.
2. Upon signing the booking form, these terms and conditions shall be
binding on both the company the client and shall become the only basis of
relations between the parties and all previous communications in
whatsoever form or mode, whether oral or otherwise, with respect to any
term or conditions of the tour and services shall stand cancelled /
revoked / terminated Upon signing the booking form, these terms and
conditions shall be binding on both the company the client and shall
become the only basis of relations between the parties and all previous
communications in whatsoever form or mode, whether oral or otherwise,
with respect to any term or conditions of the tour and services shall
stand cancelled / revoked / terminated
Name: Signature: Date:
* BOOKING POLICY
* I hereby declare that the total amount of foreign exchange purchased from
or remitted through, all sources in India during the financial year is
within the overall limit of USD 250,000/- (US Dollars Two hundred and
Fifty Thousand only), which is the limit prescribed by the Reserve Bank of
India for the pupose and certify that the source of funds for purchasing
the foreign exchange/ making the said remittance belongs to me and the
foreign exchange will not be used for prohibited purpose.
* I confirm that I am an Indian National
* We also hereby agree and undertake to give such information/documents as
will reasonably satisfy you about this transaction in terms of above
declaration. We also undertake that if we refuse to comply with any such
requirement or make only unsatisfactory compliance therewith TCIL shall
refuse in writing to undertake such transaction.
* Convenience Fee charged during any transaction would be NON-REFUNDABLE.
* These transactions are subject to the availability of the currency
mentioned herein. If the required currency is not available the same will
be communicated to you by our representative. Upon your confirmation the
transaction can be given in the other currency.
* The receipt issued by TCIL is subject to the amount being irrevocably
credited and realised in TCIL’s Bank account.
* In case of online/electronic payment of monies to the designated TCIL bank
account, I/We undertake to irrevocably credit and realise the monies dues
in TCIL’s Bank account and not issue any instructions to my/our banker or
cause to do any act, deed or thing in furtherance of reversing, debiting,
nullifying or recovering the due credit made to the TCIL’s Bank account..
I/We further undertake and confirm that I/we shall be bound to pay the
monies towards the tour cost, to TCIL, if the same is reversed, debited,
nullified, or recovered from TCIL’s Bank Account due to any technical
snag, system error, internet issues or for any reason whatsoever, I/WE
shall voluntarily make good the loss caused to TCIL due to such reversal,
debit, nullity, recovery of monies from TCIL’s Bank account without
waiting for any official intimation from TCIL to the said effect. I/We do
hereby indemnify and keep indemnified TCIL from all claims, demands,
liabilities, expenses and losses arising due to any and/or all reversal,
debit, nullity, recovery of monies from TCIL’s Bank account .due to any
technical snag, system error, internet issues or for any reason
whatsoever, without any objection, demur or protest.
* Please allow us 48 working hours to deliver the transaction. The
deliveries will not be possible on Sundays and Bank holidays.
* In case of any dispute, decision of Thomas Cook India Ltd will be final
and binding.
* No cancellations allowed for this product. In case of cancellations,
amount will be refunded after deduction of debit charges.
* Any Direct Cash Deposits in "Thomas Cook (India) Ltd. Bank Account" is NOT
permitted and shall be forfeited
* TERMS OF USE
Agreement between User and Thomas Cook (India) Ltd (TCIL).
* Convenience fee charged during any transaction would be NON-REFUNDABLE
This Web site is offered to you conditioned on your acceptance without
modification of the terms, conditions, and notices contained herein. Your
use of this Web site constitutes your agreement to all such terms,
conditions, and notices which are subject to amendment without any notice.
You agree to click on the links to and familiarize yourself with the Terms
of Use and other terms and guidelines found throughout this Web site and
abide by them if you choose to use the sites, pages or services to which
they apply
* PRODUCT TERMS AND CONDITIONS
General Info:
* Currency used: Singapore: Singapore Dollar
* Time difference: Singapore - 2 hours and 30 minutes ahead of IST.
Important Note:
Airline and Airfare:
* The airfare is based on the fare structure existing as on 1st March 2022.
Any further increase in the airfare due to an increase in the fuel price,
change in Government regulations, taxes, etc., charged by the airline will
have to be borne by the passengers.
* Passengers missing flights to note that the entire ticket gets no show and
new return ticket needs to be bought by the passengers themselves
* For prices and departure dates from your hub city please contact our local
sales offices/travel agents.
* Passengers joining this tour must travel to / from the hub city at their
own expense.
* We advise to carry maximum of 1 big and 1 cabin bag per person, especially
if internal flights on tour and Train Journey are involved during your
tour. (Luggage allowance in Internal Flights 15kgs). Also, every bag is
guest responsibility and porterage is not included at Hotels, Airport,
Immigration halls, Train stations, Cruise terminals etc
* Prohibited items – E- cigarettes, displaying Images of Buddha, Travelling
by Land in Thailand, Malaysia & Singapore
* Cigarettes/ Liquor/ Toys or replica of Arms and explosive etc.
* Has restrictions to be carried. Please refer to below link for more
information
* https://www.customs.gov.sg/businesses/importing-goods/controlled-and-prohibitedgoods-for-import
Hotels:
* Many hotels in Asia have only Twin beds. Double bed will mostly be Queen
size and not King size.
* For Child with bed: At times hotel don’t have enough roll away beds, in
that case they might give a double and a separate single room.
* As a 3rd adult person in a triple room, most hotels use roll away beds or
2 queen size beds and the room size may be the SAME as a Twin/ double
room. (Hence we also strongly suggest you to upgrade Triple into 2
separate rooms during booking)
* Average standard room size in south East Asia is 15 - 18 square meter.
* Standard Check in time 1500 hrs; Standard check out time 1200hrs. Early
Check in & late Checkout is subjected to availability and at an extra
Cost. Adjoining room’s requests are subjected to availability during Check
In.
* All hotels rooms booked for group are Standard category. Getting a double
room or a twin room is subjected to availability of the same in Hotel
during check in.
* All selected hotels on above tour, serve breakfast which is a combination
of continental & local dishes as per hotel standard. Indian meals will be
provided during Lunches & Dinners as per itinerary.
* Most hotels have Centralized Air Conditioners which is set at a specific
temperature for entire property. Restaurants & Sightseeing attractions are
mostly naturally ventilated.
* A person 12 years and below is considered a child and above 12 years, an
adult.
* Due to international events and trade fairs all throughout Asia such as
Air Show, music festivals, sports championships etc., you may have to stay
in hotels further away from the city.
* During certain dates stay may be split in two hotels
* Any damages caused to the hotel rooms / Coach during your stay, shall be
payable by the passengers.
* We also reserve the right to substitute a hotel of similar class if it is
deemed advisable or necessary.
Coaches:
* Most of your journey in Asia is by coach/Van and hence you are requested
to keep the coach/Van clean.
* Eating & drinking is not permitted in the coach.
* One check in bag and one hand bag per person only, due to limited boot
space in the coach.
* In most of cities, there are parking restrictions for coaches and it may
not be possible to stop at all the places during the city tour. Tour
Manager will try his/her best to stop coach wherever possible for a photo
stop.
* Coaches are non-wheelchair compliant. There are steps to board / alight
from the coach.
General Points:
* The tour will be operated subject to a minimum of 25 full-paying
passengers travelling together. In the event that the group size is less
than 25 passengers you will be given on option of travelling on FIT basis,
by paying an additional supplement on seat in coach basis with local
representatives to assist you.
* Passengers can request for a direct flight from the hub city, by paying a
supplement cost.
* When the tour has less than 25 adults and is operated on a seat-in-coach
basis, there will be instances where the driver acts as a guide as well.
* Tap water is portable in Singapore, approved by local govt body.
* Health is of Paramount importance for all Tourists opting for this tour.
It is important that every individual tourists to get their health
examination done by Family physician before Travelling. Above tour
includes walking at many sightseeing locations.
* If a Traveller requires wheel chair, this has to be carried by individual
from home city/ country.
* For certain departures, we may re-route the itinerary. However, all
sightseeing & inclusions will remain the same. On some occasions you may
have to join another group in case the group does not have adequate
members.
* Tipping is not kept compulsory on your tour; although we appreciate your
gesture of tipping to Guides, Drivers, Hotel staff etc.
* Carry passport, Travel document, Visa at all times during the tour.
* Entire Tour Program is designed & pre planned with various appointments
and schedule, hence we strongly urge you to always be in time for smooth
conduct of group tour. For those who repeatedly delay group departures,
will be responsible to join the group by own transportation arrangements.
* Carry an umbrella and wear comfortable footwear during the tour. Advisable
to carry a swim wear or nylon clothing & slippers/ Sandals for Beach
locations & water theme parks if any. Casino dress code for men – Full
shirt, Pant & covered footwear.
* Weather in South East Asia is warm and Humid throughout the year with
unpredictable monsoon showers.
* International Debit/ Credit cards/ Currency cards are not accepted
everywhere, but only at selected shops in Thailand/Malaysia/Singapore.
Local currency in Cash (THB/MYR/SGD) accepted over counters at all
locations. Money exchange is available at Airports and city center
shopping areas.
* Tips & Optional can only be paid in Cash.
* Advisable to carry universal charging adaptors in South East Asia.
* Few rides inside Theme Park, Cable car ride, Wings of Time etc. are
operated subject to weather conditions, & Maintenance schedule.
Read More
* Payment terms
Minimum Per Person Payment to be made by the client/ South East Asia + Middle
East Europe, Africa*, Far East Asia** Americas, Australia, New Zealand On
the date of booking the tour Rs. 25,500 Rs. 53,000 Rs. 75,000 60 Days or more
prior to the departure of tour 50 % of holiday cost 30 Days or more prior to
the departure of tour 100% of holiday cost
* * Includes: Turkey & Jordan
* **Includes: Japan, China, Hong Kong, Korea, Vietnam, Cambodia
* Cancellation Policy
30 days prior to departure: Zero Cancellation/ Free rescheduling valid for
bookings done till 20th Feb.
Cancellation no. of days prior to departure % of cancellation charges per
person % of cancellation charges per person number TCTP More than 60 Days 15%
of holiday cost 5% of holiday cost 46 to 59 Days 25% of holiday cost 5% of
holiday cost 11 to 45 Days 50% of holiday cost 15% of holiday cost 4 to 10
Days 70% of holiday cost 25% of holiday cost 1 to 3 Days 85% of holiday cost
35% of holiday cost Booking amount will be applicable for Cancellations of
files on undecided departure date.
* Terms & Conditions
* TERMS & CONDITION
1. “You/Client” means and includes the Lead Passenger & on whose behalf
the Booking is made and / or the person making the Booking
2. “We”/”Us”/”Company” means Thomas Cook (India) Ltd.
3. “Independent Contractors” means Hotelier / Hotel owner, Owner of any
airlines or shipping company or Railway, Ferryboat owner / Operator,
Coach owner/Operator, or any other person or organization who has been
selected by the company to render services to the client.
4. GST means and includes Goods and Service Tax.
5. You confirm that the aforesaid lead passenger is the service recipient
for GST purpose
* BROCHURE / ITINERARY ACCURACY / CHANGE
All information given in this brochure / itinerary is based on the
information available at the time of publication. We reserve the right to
change any brochure /itinerary information before or after your booking
the tour due to any events beyond our control. In case we are aware of any
changes sufficiently in advance, we will notify you at the time of
booking, otherwise our Tour Manager or Local representative will inform
you of the changes. Major road works may necessitate route changes in the
itineraries, Indian restaurants may close or change management, all of
these may cause us to make changes in the itineraries. Where we know of
these sufficiently in advance we will notify you, otherwise our Tour
Managers or Local Representative will inform you of the changes on the
spot. There are also very big fairs and exhibitions, where all the hotels
are fully booked well in advance, and therefore it may be necessary to
stay in hotels in other cities. We may often operate more than one coach
per departure date. We may operate more than one group per departure or
club 2 groups in one departure due to operational reasons. For the comfort
and convenience of our clients, we will sometimes reverse the direction,
or slightly amend the itinerary including the flight routing. We will
advise you of these amendments, prior to the start of the tour or on tour.
We may modify the itinerary based on various factors like maintenance of
historical monuments, museums, major events like sports conventions,
religious festivals, etc. We may take a detour to reach sightseeing places
due to traffic conditions; road blocks and that may vary the course of
itinerary. We reserve the right to change the departure date or cancel a
departure due to lack of enough number of passengers and will not take any
responsibility for any ticket of the client which they may have purchased
in advance for sector within India or abroad. Clients are responsible for
the adherence to time at all stages of the tour. In the event that a
client misses on any part of the sightseeing tour or any such tour due to
delay on his part, he will not be entitled to claim refund of the same.
The company shall not accept any liability or responsibility for any
damages, loss, baggage loss, injury, accident, death, breakdown, or
irregularity, which may occur in carrying out the tour arrangement,
weather conditions, strikes, war, quarantine and any other cause
whatsoever and all such loss or expense must be borne by the client. We
reserve the right to claim any additional expenses incurred due to delay
or changes in schedules of train, aeroplane, bus, ship or other services.
We further reserve the right to amend, alter, vary or withdraw any
particular departure; excursions advertised or substitute a hotel of
similar category if deemed necessary. You consent for the
amendment/alteration in the brochure/itinerary. These terms shall be read
together with the brochure/itinerary but these terms shall prevail over
the brochure/itinerary and shall override the brochure/itinerary to the
extent that it is contradictory or conflicting thereto
* MEALS AND SPECIAL REQUESTS
The menus are pre-set menus provided for meals on the tour. The types of
meals are clearly indicated in the brochure. Unlike an airline, we cannot
provide a special meal, nor do we guarantee a special diet to the client,
except to the extent mentioned in the brochure and preferred by you. We
however reserve the right to change the meal arrangement if circumstances
make it necessary to do so. In the event that the client wakes up late and
misses the breakfast off ered to him or the client is out on his own and
reaches late or in case of delay of flights or for any other reason
whatsoever the client misses any meal including breakfast offered to him
by the company, then no claim can be made for the meal/ breakfast, which
he has missed and not utilized. Special requests for room allocation, diet
consideration on tour / cruise / flight etc. must be made in writing at
the time of booking, but all such requests shall be subject to
availability. The Company will not be held liable for claims of damages or
consequential loss if the company is unable to process such requests for
want of availability.
* HOTELS
You will be out sightseeing most of the time and hence we have taken care
to select hotels which are convenient and comfortable. Hence sometimes
they may be located away from the city centre. Most of the rooms have
private bath or shower. The category of hotels will vary according the
tour package booked by you. The hotels will either be those shown in the
itinerary or of the same category. Due to trade fairs and conventions in
the cities the hotels may be blocked out for more than 2 yrs in advance.
In view of this you may have to stay in hotels further away from the
cities and itineraries may have to be altered / amended. Since the rooms
are comparatively small, we would recommend only 3 persons in one room for
your own comfort. Triple rooms are usually no larger than twin rooms and
the third bed is often a rollaway cot put in a twin room for the night.
Also due to favourable conditions in certain countries, most of the hotels
may not have air conditioners / fans. All baggage and personal effects are
at all times and under all circumstances your responsibility. We will not
be responsible or liable in case of loss or theft or damage of such items
from the hotel premises / Coach / Cruise / Airport / during travel or
place of visit etc. Some hotels offer the facility of safe deposit
lockers, which can be availed of by you at your own cost and risk. The
company will not be liable for any loss / theft from the same. Any damages
caused to the hotel rooms / Coach / place of visit etc. during your stay /
tour / visit, shall be borne and payable by you, and the company will not
be liable for the same. Company is not liable if there is sudden
disruption / disorder of telephone, internet services, and other amenities
while staying at the hotels. The company will also be not responsible for
the facilities provided or not provided in the room / bathroom / hotel
premises etc. by the Hotel or its staff. Rude or Unprofessional behavior
of hotel staff does not come under the direct purview of the company and
the company will not be responsible for the same. Facilities like mini
bar, pay television channels, telephone etc are not complimentary and
these facilities if used by the client have to be paid for by the client
directly to the Hotel and such charges are not included in the tour cost.
The client will have to abide by the check in /check out time of the
hotel. Any changes made directly by the hotel come under their direct
purview and we will not be liable for any compensation due to this change.
* AIRLINE
The Company shall, in no circumstances whatsoever and howsoever caused,
shall be liable to the client or any person traveling with him for Loss of
Baggage by the Airline, failure to provide meal of the client’s choice by
the Airline, Overbooking of seats by the Airline, failure on the part of
Airline to accommodate client despite having confirmed tickets, Meals
offered by the airline/ Quality of meal, Flight delay, if the client
misses the flight, Changes of flight schedule / routing / airline
mentioned at the time of booking, etc. In this condition the expression
‘howsoever caused’ includes negligence on the part of client or the
service provider. If in the event that the client is booked on a
particular Airline on a particular date and due to certain reasons beyond
the control of the Company, the client is not allowed to board the flight,
the client shall not hold the Company responsible for the same and no
claim whatsoever can be made by the client against the Company. Airport
taxes / Airport Development Fee as applicable to be paid over & above the
Tour Cost should there be a rise post the printing of the brochure. All
the booking / cancellation / change of the airline ticket and the travel
on such airline ticket will be subject to the terms and conditions of
respective Airlines and the same may be provided to the client by the
company upon request from client. Airlines are operating as per its own
norms, rules and regulations and client has to strictly adhere to the same
* LOSS / DAMAGE
Company is not responsible for any loss or damage to personal belongings
during the stay in the hotel or while traveling in the coach. Due to theft
or loss of baggage, tour participant can lodge a complaint with the local
authorities on his/her sole discretion, cost, risk and consequences
* COACH / SITTING
We use air-conditioned/air-cool luxury coaches. However, sometimes due to
extreme weather conditions the same may not seem to be very effective. The
company will not be responsible for any defect in the Coach or in the
Air-conditioner / air-cooler or for the behaviour of the Driver or the
attendant. We have found it fair to operate daily seat rotation on board
our coach, so no seat numbers are allocated. The coaches are equipped with
an emergency washroom, however this facility is not to be used in lieu of
the rest rooms at our frequent comfort stops. If you are carrying any high
value items on the coach, we advise you not to leave them behind when you
leave the coach. We will not be responsible or liable in case of loss of
such items from the coach. All baggage and personal effects are at all
times and in all circumstances your responsibility. Any damages caused to
the coach during your travel, shall be payable by you and the company will
not be liable for the same. The drivers are bound by specific rules, like
maximum driving hours within a day and during a week, rest period per day
/ week etc. Clients will have to strictly adhere to the prescribed
timetable for the day so that the driver can complete the travel,
otherwise certain sightseeing schedules may be missed due to your actions
/ delays and the same will be non-refundable.
* ACCOMMODATION FOR CHILD BELOW 12 YEARS
It is expressed and given to understand that a child below 12 years of age
who is booked on the tour paying the special rate without a bed will not
be provided with a bed in the hotel while on the tour under any
circumstances. In case the client makes any changes in their rooming while
on the tour, the company shall not make any refunds or pay any
compensation to them. In case the Client decides to make any change in the
rooming while on the tour subject to availability, then they shall be
bound to pay additional charge.
* CANCELLATION DUE TO VISA REJECTION
All the clients travelling on a Thomas Cook Holiday tour must be in
possession of a valid visa. Client shall ensure that the Visa Application
Form (s) is duly filled and verified by the Client, to its satisfaction,
before it is submitted to the Embasssy. / Consulate. However kindly note
that it is entirely at the discretion of the concerned Consulate /
Authorities to grant / reject visa even after submitting all relevant
documents and the company will not be held responsible for the same. The
company is not at all liable for such cases or has any influence on the
consulate/embassy’s decision The role of the company is only to provide
necessary guidance to the client for the purpose of applying for VISA. The
company will not be responsible for non-issuance of visa due to receipt of
incomplete / delayed documents from the Clients. It is a possibility that
the consulate may ask the passengers to appear for a personal interview.
This is at the sole discretion of the Consulate / Authorities. If the
required documents are not submitted by the client, the issuance of visa
will further be delayed / rejected, and the client will not hold Thomas
Cook liable for the same. Client should adhere to all the norms and
conditions laid by the consulate / embassy Upon rejection of visa, if the
client wishes to reapply for the visa, he / she is liable to pay again the
requisite fee to the consulate and he / she will not claim from Thomas
Cook
* REGISTRATION
In cases where the travel agent through whom the clients have booked the
tour signs the Booking Form for and on behalf of the persons named in the
Booking Form, it shall be deemed and construed that the clients have duly
authorized the said travel agent to sign on their behalf. The signing of
the Booking Form by the Client or by their travel agent shall mean
acceptance in totality of the Terms and Conditions contained herein by the
Client/s. No person including the Employee/s and the Agent/s of the
Company other than the Company, in writing, has the authority to vary,
add, amend, alter or waive any stipulation, representation, term or
condition set forth herein. Any assurance given by any person shall have
no consequence. The Company reserves the right to decline to register any
person/s as Client/s for any Tour or to cancel their registration without
assigning any reason.
* RESCHEDULE / DATE CHANGE FOR A TOUR
In the event a client wishes to change the date of travel or transfer from
one tour to another, prior to the departure of the originally booked tour.
The originally booked tour will be treated as cancelled by the client,
thereby attracting the cancellation charges as stated herein, which shall
be payable by the client. The client shall on making payment of
cancellation charges be able to make a fresh booking for another tour.
* CANCELLATIONS
All services such as Airline seats / Hotel accommodation / ground
transportation etc. for group tours are preblocked well in advance. We are
still liable to pay to all our suppliers / vendors and bear the overhead
costs involved in rendering services to you. You shall be bound by the
cancellation charges which shall apply when the cancellation happens on
your own accord or due to any circumstances. If circumstances make you
cancel the Tour, the cancellation must be intimated to us in writing. You
consent for levy of the Cancellation Charges by the Company as stipulated
below:-
In the event, you have opted for the Thomas Cook Trip Protection; your
Cancellation Charges shall be calculated and determined by the Company in
accordance with the Thomas Cook Trip Protection. The Terms & Conditions of
Thomas Cook Trip Protection will apply
The company reserves the right to cancel any Tour prior to the departure,
without assigning any reason. In such an event, all monies paid by you
will be fully refunded forthwith in Indian Rupees currency only, but no
compensation will be payable. In case of cruises, 100% of the cruise cost
paid will be forfeited in case of any cancellations, irrespective of time
of cancellation. The company cannot assume responsibility for any
additional cost or any fees relating to the issuance and / or cancellation
of air tickets or other arrangements not done through the company. The
company reserves the right to forfeit the booking deposit in case of any
cancellations. However, passengers whose visas are not granted by the
consulates must intimate us at-least 45 days in advance of the date of
commencement/departure of the tour, at which time the company will deduct
`5,000/- per person towards Guidance Charges over & above any other actual
expenses, if any, incurred and issue credit voucher for the balance, to be
redeemed by the client for any services to be availed from the Company, in
future. (in which case the above Cancellation Charges shall not apply).
However if such intimation is received after the said period of 45 days
prior to the date of commencement/departure of the tour, the cancellation
charges will be applicable as per the cancellation rules mentioned above
* PAYMENTS
All payments towards the tour cost must be made by the client to the
company in accordance with the procedure and time frame mentioned herein
below. All payments made within 10 days prior to the tour departure date
will have to be paid via Bank Transfer / Demand Draft (no cheques will be
accepted). For payments, PAN Card is mandatory for every adult individual
travelling. INR payments made towards the foreign exchange component of
your tour will be calculated as per the ROE (rate of exchange) prevailing
on the day of payment. Payment towards FX component made in INR has to
come directly from the passenger keeping with RBI Guidelines. The card
that is swiped for payment of the tour’s foreign exchange should be of the
client himself/herself. The client cannot use his /her card for payment of
another person’s foreign exchange component of the tour package except for
his / her dependent parents and/or child or children. The FX payment is a
part of BTQ (Basic Travel Quota) of the Client.
3% service charges (i.e. remittance charges) would be applicable, if
client chooses to pay us in Foreign currency notes. Proof of purchase from
Full Fledged Money Changer (FFMC) should accompany such payments made by
Client when above USD 2000. Client holding a passport issued by a country
other than India will be required to make payment in foreign currency for
the foreign currency component of the tour cost and not in INR. Payment
Procedure:
Request our customers to insist on a printed Payment Acknowledgement slip
for the payments made at all our outlets
Full payment must be made in accordance with the procedure stated above.
In case of noncompliance thereto by the client, the company reserves a
right to cancel the tour/booking of the client and forfeit the amount
already deposited with the Company and in case of the shortfall recover
further monies as cancellation charges mentioned herein.
* NRI clients have to pay the forex component payment in forex itself via
our Nostro Accounts. Payment in INR towards forex component not
permitted.(No 3rd Party Payments permitted for forex component)
* PAN card of the person making payment mandatory.
* Self-declaration and PAN Card from payer (if not travelling with the
booked pax) for INR payment made on behalf of a family member or
friend. (No 3rd Party Payments permitted for forex component, forex
payment has to come from the account of the traveller only)
* REFUNDS
Refunds (If any) for amendments and / or cancellations will be paid
directly to you for bookings made directly with the company’s office
For bookings routed through the Travel Agent, the refunds will be routed
through them. It would take at least 30 working days to process refunds.
There is no refunds payable for any unutilized or partially utilized
services (e.g. Airline tickets, Meals, Entrance Fees, Optional Tour,
Hotel, Sightseeing etc.) The refund for the foreign exchange component of
the tour will be refunded in INR only and will be at the prevailing days
rate of exchanges of the company. Third Party refund i.e. airlines,
cruise, overseas suppliers could take between “30 to 90 working days”,
provided relevant supportings are provided to the Company. If a tour is
cancelled by the Company, then all monies will be refunded after taking
into consideration the actual expenses incurred for Visas, etc
* DEVIATIONS
Any request for deviation by the client which may be in the form of an
additional service(s) or reduced service(s), from that which is being
offered in the pre-booked tour, shall be communicated by the client to the
Company in writing. The Company shall register the request for deviation
subject to receipt of advance caution money for services under deviation.
However, registering a deviation request and receiving advance caution
money towards the same shall not guarantee the acceptance of deviation
request by the Company. The Company shall subject to the availability of
the services, as per the deviation request of the client, accept or reject
deviation. If the Company accepts deviation then it shall confirm the
deviation date and collect the balance monies if any, along with the
applicable taxes upon the confirmation of the deviation. The Company does
not assure, guarantee or warrant that the deviation request of the client
shall always be accepted and disclaims all liability, and/or
responsibility arising thereto.
* SCOPE OF ACTIVITY
We are travel agents and holiday organizers only. The role of the company
is that of an agent of the client to secure proper services for the tour
from the independent contractors and service providers such as the
airlines, shipping company, hotels, Coach etc. We do not control or
operate any airline, neither do we own or control any shipping company,
coach or coach company, hotel, transport or any other facility or service
mentioned in this brochure. We take care in selecting all the ingredients
in your holiday; but because we only select them and have no control in
operating them, we cannot be responsible for any injury, death, loss or
damage, which is caused by the act or default or omission of the
management or employees of any hoteliers, airlines, shipping company,
coach owner / coach operator who are the company’s independent contractors
arising outside our normal selection process.
* PRIVACY OF INFORMATION
We treat all the information furnished by you as confidential. However,
you consent and authorize us to share all or any information pertaining to
you with airline, hotel or other service providers who will provide the
services to you during your tour and also to fellow traveler(s). You
acknowledge that we shall be constrained to disclose the information
furnished by you, if such disclosure is required by the law or by an order
of a court or the rules, regulations or enquiry by any government /
statutory agency having regulatory or statutory authority over the
Company.
* CONDITIONS OF PASSAGE
These conditions are applicable to every client of the Company, who books
a Brochure Tour or any Special Tour or travel arrangement. In the event of
a client booking through us a Tour and / or Tour Arrangement of any other
Tour Operators like Royal Caribbean, Norwegian Cruise, Carnival, Cosmos
etc., the “Terms and Conditions” specified by such Tour Operator,
including their payment schedule, cancellation, refund etc. shall be
applicable, in addition to our “Terms and Conditions” while determining
the contractual relation between the Client, the Tour Operator and us.
* HEALTH AND INSURANCE
It shall be the duty of the Client to inform the Company in case the
Client has any medical condition that may affect his ability to enjoy and
pursue fully the Tour Arrangements and wherein the interest of the Group
or any member thereof is prejudicially affected. Pace of certain tours
might not be suitable to individuals. Hence, we suggest that individuals
may choose tours as per their health conditions. The Company presumes that
the Client and/or the Group or any member thereof have no disability or
disease or such medical or health condition which could adversely impact
his/her/their health on the tour, except which has been disclosed by the
Client/Group/ any member to the Company in writing, at the time of Booking
of the tour. Company reserves the right to ask the Client to provide
written certification/disclosure of medical fitness before departure.
Subject to the disclosure made by the Client/Group/any member, the Company
in its discretion may refuse to take on tour or accept any booking of the
Client, if in its sole judgment the medical or health condition of the
Client is not fit to undergo any tour. In the event that a medical or
health condition has not been disclosed to the Company in writing, the
Company will not be liable to provide any assistance or money back. It is
necessary for the client to obtain a valid travel / health insurance prior
to the commencement of the tour and the Company will not be responsible
for the same. Settlement of the claims will be entirely at the discretion
of the insurance company
* COMMUNICATION
Any communication directed at the address or made through / on the contact
details such as e-mail id, cell phone/telephone no./fax no. of the Client
as disclosed in the “Booking Form” or made to the travel agent through
whom the client has made the bookings with the company shall be deemed to
have been communicated to and received by the Client. The Company shall
not responsible for any error on part of mode of communication or the
Travel Agent in this regard.
* CONDITIONS OF TRAVEL
1. You agree to unconditionally abide, adhere and comply solely at your
costs and expenses to all laws, rules, notifications, Travel
advisories, guidelines, directives, and communications issued from
time to time by all or any Governments, Authorities, Ministries,
Departments, Local Bodies in India or Abroad, related to your tour to
the foreign destination and/or on your return from the tour to your
home destination in India or Abroad including but not limited to
Covid-19 Protocols on quarantine, vaccinations, etc. or in connection
with any other Pandemic, epidemic, disease, condition, etc., which
may be communicated by all or any Governments, Authorities,
Ministries, Departments, Local Bodies in India or Abroad with or
without notice at any point of time whether at the commencement of
the tour, during the tour and/or on the completion of the tour, as
the case may be
2. The Client will have to strictly follow the Tour Program and return
to India as per the tour itinerary. There shall be no refund, if the
client fails to join the group at the commencement of the tour, or
joins the group later or leaves the group before culmination of the
tour. It shall be noted that for all purposes, it shall be the
responsibility of the Client to reach the place of commencement of
the Tour and register with the representative of the company at the
appointed place, date and time.
3. Even if a client is unable to reach the place of commencement of the
tour due to any reason whatsoever including loss of baggage or loss
of travel documents, his booking shall be treated as “no show” on the
tour and 100% cancellation charges will be levied
4. In case if a client along with his family is compelled to discontinue
the tour due to any reason whatsoever including illness, death or
loss of passport or any travel documents, no claim shall be
entertained for refund of unutilized services.
5. In case if a client along with his family is compelled to discontinue
the tour due to any reason whatsoever including illness, death or
loss of passport or any travel documents, no claim shall be
entertained for refund of unutilized services.
6. If a client avails pre - tour services or part thereof, or the air
tickets (cost of which is included in the main tour cost) but fails
to join the group for the main tour at the appointed place, or
cancels the tour after using the air tickets or pre - tour
arrangements or part thereof, it shall be treated as “no show” and
there will be no refund whatsoever for the unutilized pre-tour or
main tour services
7. The Company, reserves the right to drop / remove / discard from tour
anyone whose behavior is deemed likely to affect the smooth operation
of the tour or adversely affect the enjoyment or safety of other
clients and the Company shall be under no liability to any such
person. It is hereby declared that the immunities provided under this
contract shall be available to the Company’s Managers, including Tour
Managers, Employees, Servants and Agents but not to the Independent
Contractors selected by the Company
8. Each of these conditions shall be severable from the other and if any
provision be invalid, illegal or unenforceable, the remaining
provisions shall nevertheless have full force and effect. No
liability on the part of the Company arising in any way out of the
Contract in respect of any tour, holiday, excursion facilities shall
exceed the total amount paid or agreed to be paid for the tour
holiday, and shall in no case include any consequential loss or
additional expense whatsoever.
9. The prices quoted in this brochure have been calculated at the rate
prevailing at the time of printing of this brochure. The Company
reserves the right to amend the prices published in this brochure in
case of currency fluctuations, changes in the various gross rates of
exchange, and / or fuel costs, special/high season charge levied by
the suppliers, hike in the airline/rail charges before the date of
departure and to surcharge accordingly. All such increases in price
must be paid for in full before the Departure by the Client
10. The prices quoted in this brochure have been calculated at the rate
prevailing at the time of printing of this brochure. The Company
reserves the right to amend the prices published in this brochure in
case of currency fluctuations, changes in the various gross rates of
exchange, and / or fuel costs, special/high season charge levied by
the suppliers, hike in the airline/rail charges before the date of
departure and to surcharge accordingly. All such increases in price
must be paid for in full before the Departure by the Client
11. In case of publication of any travel scheme offering any discount or
benefit by the Company, it shall have the sole right to withdraw such
a scheme or discount at any time unless a specific assurance of the
contrary is published.
12. In the case of one or more but not all clients signing ‘Booking Form’
it shall be deemed that others have duly authorized concerned signing
client / (s)
13. Initial deposit only ensures registration, to receive any services
including Ticketing, Visas, and Hotel Accommodation from the Company;
client will have to make full payment towards the same.
14. We cannot endow with individual aid to any of the client/traveler for
walking, dinning, getting on & off from any of the transport vehicle
or other personal needs. So it is indispensable that a qualified
companion must accompany such client/traveler who needs such
assistance. In the absence thereof, such client/traveler will be
joining the tour on his own risk and consequences.
15. The client/Traveler must have his / her passport valid for at least 6
months subsequent to such departure date.
16. Company solely reserves the right to publish group photographs of the
clients taken during the tour
17. Distance, temperature & pre/post tour accommodation prices given in
the Brochure are approximate & are subject to change.
18. Photo of meals & sightseeing published in the Brochure are only for
reference & may change from actual meals served/sights.
19. In case company offers any adventures activities then it is
significant to note that all the clients should enjoy such activity /
ride at their own risk as such kind of adventure might be risky at
times especially for heart patients, expecting women, people with
Blood Pressure etc.
20. The tour will be operated subject to a minimum of 20 full paying
clients traveling together. The services of Thomas Cook Tour Manager
will be provided with a group of minimum 20 full paying clients. In
the event that the group size is less than 20 clients you will be
given an option of travelling on another departure date.
21. The company shall in no circumstances whatsoever be liable to the
client for
* Any over stay expenses due to delay or changes in bus / air /
trains / ship / or cancellation of special bogie or other services
due to sickness, weather conditions, strike, war or any other cause
whatsoever.
* Sightseeing missed & / or program being cancelled after the
commencement of the tour & before the due period due to any
unavoidable situations which are beyond our control.
* Any Loss/Damage of baggage by the Airlines / Hotels / Coach /
Cruise
“We encourage you to take Trip protection Plan in your own interest. The
benefit of availing Trip Protection Plan is that in selected
circumstances, as detailed herein below, if you opt for cancellation of
your Tour, then instead of the applicable cancellation charges you would
be applied cancellation charges at concessional rate. The Trip Protection
Plan costing is in-built in the Tour cost itself. If you decide not to opt
for the Trip Protection Plan, then you would be entitled for reduction in
the tour cost to the extent of Trip Protection Plan Cost. However, we
sincerely recommend you in your own interest to avail the Trip Protection
Plan, by spending marginally on Trip Protection Plan and maximising your
savings by reduction in the cancellation charges, in the event of
cancellation. The refund under Trip Protection Plan shall be a fixed
percentage of pre-agreed Tour cost determine basis the communication of
cancellation from the Tour date and it shall exclude the Visa fees, Trip
Protection Plan charges and Insurance which shall not be refunded under
any circumstances.
Let us now understand in more detail about the Trip Protection Plan.
When can you invoke the Trip Protection Plan:
i. In the event of death of a Traveller or Co-Traveller or his/her
immediate family member.
ii. In the event of visa rejection of Traveller or Co-Traveller.
iii. In the event of sudden hospitalization or medical emergency of the
Traveller or Co-Traveller.
How to invoke the Trip Protection Plan:
i. You need to notify in writing (by filling Tour Refund Form) to TCIL
office from where you booked the tour within 5 days of the event, which
caused you to cancel the Trip.
ii. You need to liaise with TCIL office from where you booked the tour and
submit a tour refund form.
iii. Attach necessary documentation to support the reasons for
cancellation of tour:
* Hospital / Medical reports along with attending Doctor’s certificate
certifying unfit to travel.
* Certified death certificate in the event of a death.
* Visa rejection letter.
Significant Points to remember in the Trip Protection Plan:
1. Refund under Trip Protection Plan shall not be processed if full
payment of Tour Cost is not received by the Company.
2. Trip Protection Plan does not cover cancellation of the Tour by the
Company.
3. If tour cancellation happens due to previous rejection case or
pre-known medical condition, which was known at the time of booking, you
shall not be eligible to invoke Trip Protection Plan and receive any
refund thereto.
4. Failure to communicate cancellation to the Company within 5 days from
the date of occurrence of event, exceptions will be accepted only in the
cases of death or hospitalization.
5. The document submitted by you, in support of your case does not
substantiate the facts relied upon by you.
6. The decision of the Company shall be final and binding upon you.
7. The TAT for refund shall be seven days from the day of receipt of
complete documents.
8. The Refund shall be in the form of cheque/Gift Voucher/Gift Card.
Additional 2% of refund amount will be given to you when you opt for Gift
Voucher/Gift Card. The validity of Gift Voucher/Gift Card shall be one
year from the date of issue of Gift Voucher/Gift Card”.
Normal and TCTP Africa/ANZ/Asia/Europe/USA D-3 D-04
to 10
D-11 to 45
D-46 to 59 D-60 Normal Cancellation Charges 85% 70% 50% 25% 15%
Cancellation Charges Under TCTP 35% 25% 15% 5% NA
* OTHER TERMS
1. There is no Contract between the Company and the Client until the
company has received the initial deposit as stated in the clause
regarding ‘payments’
2. The company has the right at any time and for any reason:
1. To terminate this contract after acceptance of deposit but prior
to the Commencement of Tour without assigning any reason
whatsoever. In the event, the company terminates this contract,
the company shall refund the amount paid by the client without
payment of any interest.
2. To amend, alter, vary or withdraw any tour, holiday, excursion
airline, flight routing or facility or discounts / concessions it
has advertised or published or to substitute an Independent
Contractor of similar class if it is deemed advisable or
necessary. In either case, the company shall not be liable for any
damage, additional expense, or consequential loss suffered by the
clients or for any compensation claims made
3. To use alternate cruise liner, cabin category it has advertised or
published or to substitute a cruise of similar class if it is
deemed advisable or necessary. In either case, the company shall
not be liable for any damage, additional expense, or consequential
loss suffered by the clients or for any compensation claims made.
3. No person other than the company, in writing, has the authority to
vary, add, amplify or waive any stipulation, representation, term or
condition in the brochure.
4. In the event of the company exercising its rights to amend or alter
any of the services as mentioned in the itinerary, after such tour or
holiday has been booked, the client shall have the right:
1. To continue with the tour or holiday as amended or altered or
2. To accept any alternative tour or holiday which the company may
offer. In either of these above cases, the client shall not be
entitled to, or the company shall not be liable to the client for
any damage, additional expense, consequential loss suffered by him
or to pay any amount as refund
3. To cancel the tour, in which event the cancellation charges as
stated herein shall apply and the client will be liable to pay to
the company such charges.
5. The company shall in no circumstances whatsoever be liable to the
client for :
1. Any death, personal injury, sickness, accident, loss, delay,
discomfort, increased expenses, consequential loss and / or damage
or any misadventure howsoever caused.
2. Any act, omission, default of Independent Contractor or other
person or be any servant or agent, employed by them who may be
engaged or concerned in the provision of accommodation,
refreshment, carriage facilities or service for the client or for
any person travelling with him howsoever caused.
3. The temporary or permanent loss of or damage to baggage or
personal effects howsoever caused.
6. If the client has any complaint in respect of the services provided
by any of the Independent Contractors, the client shall immediately
notify the same in writing to the Independent Contractor and a copy
thereof should be handed over to the Tour Manager of the company in
order to enable the company to take up the matter with the
Independent Contractor so that in future other clients do not face
the same difficulty Any claim or complaint by the client must be
notified to the company in writing within 7 days of the end of this
holiday tour. No claim notified to this company beyond this period
will be entertained and the company shall incur no liability
whatsoever in respect thereof
7. The tour is subject to RBI / GOI rules & regulations. Part of the
tour cost will be paid in EURO / USD / AUD / GBP / NZD / CHF / SGD
out of your BTQ.
8. Client hereby expressly consents and authorizes the Company to share
his/her or his/her family/group information or data to any Supplier,
Independent Contractor or third party for the purpose of providing
services to the Client. The Client’s aforesaid consent and authority
also extends to all such third party products, items and offers
including sim cards which the Company may offer for free along with
the Tour package and which is not being separately sold to the
Client.
The said products, items and offers being free would be availed by
the Client at the Tour cost without requiring the Client to pay any
price towards the same. The use of the products, items and offers and
related after sales services shall be the responsibility of all such
third party Manufacturer or Service provider and the same shall be
subject to the terms of Use of such third party manufacturer or
service provider. The Client may in his/her own discretion avail or
refuse to avail the products, items and offers.
The Company does not guarantee or warranty that the products, items
and offers offered to the Client along with the Tour package shall be
of a superior quality or that it shall meet the expectation of the
Client or that the performance of the products, items and offers
shall be satisfactory. These products, items and offers are offered
by the Company to the Client on “AS IS”, “WHERE IS” and “HOW IS”
basis, free of cost to the Client without any liability, risk or
responsibility on the part of the Company.
9. The Client confirms that with regard to the booking, the address of
the Client as mentioned in the Booking Form is accurate and complete
in all aspects, and the said address will be used by us for
determining the “location of the Client” for the purposes of levy of
GST.
10. We value and respect our staff(s), vendor(s), representative(s),
employee(s) and tour manager(s) who work tirelessly to make your tour
memorable and successful. You are requested to co-operate and support
our staff(s), vendor(s), representative(s), employee(s) and tour
manager(s) at all times during the tour and more particularly during
exigencies and trying times, when our staff(s), vendor(s),
representative(s), employee(s) and tour manager(s) would work hard to
restore normalcy. During such times, we look forward to your
understanding, patience and support to come out of the impasse. We
have a zero tolerance policy against any abusive behavior, wrong
doing, misconduct and violence towards our staff(s), vendor(s),
representative(s), employee(s) and tour manager(s) on tour. Any such
action, omission, commission, wrong doing, misconduct, violence and
abusive behavior by you, towards our staff(s), vendor(s),
representative(s), employee(s) and tour manager(s) shall be dealt
with seriously leading to immediate disembarking/offloading of the
Client from the tour including initiating appropriate legal
proceedings against the Client at his/her cost and consequences, in
accordance with the applicable law
Important Note:
In any booked package the services which includes for cruise line,
helicopter or ferry would be subject to availability / weather conditions
/ Local Body permissions / any other statutory requirements. Thomas cook
is not responsible/ liable for any happening or non-happening of any event
under any circumstances whatsoever.
* FORCE MAJEURE
The Company shall be excused from the performance or punctual performance
of any of terms and conditions / services / tour or part thereof as above,
if the performance thereof is prevented or delayed by any cause beyond the
reasonable control of the company, which shall include acts of God, riots,
wars, accidents, embargo, terror attacks, coup strike, natural calamities
or requisition (acts of government), or delays / negligence / carelessness
in the performance of the independent contractors caused by any such
circumstances as referred herein. Any additional cost incurred by the
Company, for the services provided to the Client, during the Force Majeure
event, shall be paid by the Client.
1. All dispute / complaints with respect to these terms and conditions
and the tour and services shall be subject to the jurisdiction of
Courts at Mumbai only.
2. Upon signing the booking form, these terms and conditions shall be
binding on both the company the client and shall become the only basis
of relations between the parties and all previous communications in
whatsoever form or mode, whether oral or otherwise, with respect to
any term or conditions of the tour and services shall stand cancelled
/ revoked / terminated Upon signing the booking form, these terms and
conditions shall be binding on both the company the client and shall
become the only basis of relations between the parties and all
previous communications in whatsoever form or mode, whether oral or
otherwise, with respect to any term or conditions of the tour and
services shall stand cancelled / revoked / terminated
Name: Signature: Date:
* BOOKING POLICY
* I hereby declare that the total amount of foreign exchange purchased
from or remitted through, all sources in India during the financial
year is within the overall limit of USD 250,000/- (US Dollars Two
hundred and Fifty Thousand only), which is the limit prescribed by the
Reserve Bank of India for the pupose and certify that the source of
funds for purchasing the foreign exchange/ making the said remittance
belongs to me and the foreign exchange will not be used for prohibited
purpose.
* I confirm that I am an Indian National
* We also hereby agree and undertake to give such information/documents
as will reasonably satisfy you about this transaction in terms of above
declaration. We also undertake that if we refuse to comply with any
such requirement or make only unsatisfactory compliance therewith TCIL
shall refuse in writing to undertake such transaction.
* Convenience Fee charged during any transaction would be NON-REFUNDABLE.
* These transactions are subject to the availability of the currency
mentioned herein. If the required currency is not available the same
will be communicated to you by our representative. Upon your
confirmation the transaction can be given in the other currency.
* The receipt issued by TCIL is subject to the amount being irrevocably
credited and realised in TCIL’s Bank account.
* In case of online/electronic payment of monies to the designated TCIL
bank account, I/We undertake to irrevocably credit and realise the
monies dues in TCIL’s Bank account and not issue any instructions to
my/our banker or cause to do any act, deed or thing in furtherance of
reversing, debiting, nullifying or recovering the due credit made to
the TCIL’s Bank account.. I/We further undertake and confirm that I/we
shall be bound to pay the monies towards the tour cost, to TCIL, if the
same is reversed, debited, nullified, or recovered from TCIL’s Bank
Account due to any technical snag, system error, internet issues or
for any reason whatsoever, I/WE shall voluntarily make good the loss
caused to TCIL due to such reversal, debit, nullity, recovery of monies
from TCIL’s Bank account without waiting for any official intimation
from TCIL to the said effect. I/We do hereby indemnify and keep
indemnified TCIL from all claims, demands, liabilities, expenses and
losses arising due to any and/or all reversal, debit, nullity, recovery
of monies from TCIL’s Bank account .due to any technical snag, system
error, internet issues or for any reason whatsoever, without any
objection, demur or protest.
* Please allow us 48 working hours to deliver the transaction. The
deliveries will not be possible on Sundays and Bank holidays.
* In case of any dispute, decision of Thomas Cook India Ltd will be final
and binding.
* No cancellations allowed for this product. In case of cancellations,
amount will be refunded after deduction of debit charges.
* Any Direct Cash Deposits in "Thomas Cook (India) Ltd. Bank Account" is
NOT permitted and shall be forfeited
* TERMS OF USE
Agreement between User and Thomas Cook (India) Ltd (TCIL).
* Convenience fee charged during any transaction would be NON-REFUNDABLE
This Web site is offered to you conditioned on your acceptance without
modification of the terms, conditions, and notices contained herein.
Your use of this Web site constitutes your agreement to all such terms,
conditions, and notices which are subject to amendment without any
notice. You agree to click on the links to and familiarize yourself
with the Terms of Use and other terms and guidelines found throughout
this Web site and abide by them if you choose to use the sites, pages
or services to which they apply
* Flights
* Accommodation & Meals
* Inclusion/Exclusions
* Visa & Passport
FLIGHT DETAILS
* Return Economy Class Airfare Included
ACCOMMODATION
The accommodation changes according to Tour type. Please select the tour type.
Tour Type
Standard
Standard
▾
* Standard
* 1
Singapore - Hotel Ibis Novena / Similar 3 Nights
6 Irrawaddy Road, Novena, 329543 Singapore, Singapore
Facilities
*
104 reviews
Browse Nearby
* 1
Royal Caribbean Cruise - Royal Caribbean Cruise / Similar 3 Nights
MEALS
(B – Breakfast/ L- Lunch/ LC- Lunch coupon/PL – Packed Lunch/ D – Dinner)
02 Lunches & 06 Indian Jain / vegetarian / non-vegetarian dinners at Local
Indian Restaurant.
Daily breakfast. (Except Day 1)
WHAT YOUR TOUR PRICE INCLUDES?
Singapore :
Visit Buddha Tooth Relic Chinese temple | Sentosa Island - Madame Tussauds Wax
Museum with 4D Marvel Show, Sky-helix or Wings Of Time | MBS Sky-park – located
on world famous Marina Bay Sands Hotel (MBS). | Visit Merlion Park | Panoramic
guided city tour of Singapore | Gardens by the Bay (Cloud forest & Flower Dome)
| Sentosa Island - One Way Cable Car Ride
* Return economy class airfare as per the itinerary.
* Accommodations at the hotels specified above or similar.
* Visa & Airport taxes (Any further increase in the same has to be borne by the
guest).
* Services of a professional & multilingual Thomas Cook Tour Manager/ local
representative. (subjected to minimum 25 customers)
* Gratuity per person currently applicable. In case of revision, guests will
have to pay additional charges.
* Cost of the ticket taxes for the above itinerary as of 1st April 2022.
* Medical insurance for the duration of the tour is included in the tour price.
However, any passenger above the age of 60 years and those who wish to extend
their stay will be required to pay additional charges.
* Meals, transfers, entrances, sightseeing and surface transport as mentioned
in the itinerary
* 500ml water bottle per person per day
WHAT YOUR TOUR PRICE DOES NOT INCLUDE?
* RT PCR Test charges in India and abroad if any.
* The cost of deviation, in case you want to deviate from the group departure
dates mentioned in the brochure.
* City Tax or Tourism tax at Hotel in Singapore.
* Optional Tours.
* Visa charges for NRI passengers.
* Cost of deviation will be advised on confirmation of the deviation date, in
case you want to deviate from the group departure dates mentioned in the
brochure.
* The tour cost does not include POE charges, porterage and passport charges.
* Cost of Basic Travel Quota equivalent to USD 10,000.
* Govt Taxes & Service taxes as applicable.
* The cost of airfare included in the above tour cost is based on the fare
structure existing as on 1st March 2022. Any further increase in the airfare
due to an increase in the fuel price, change in Government regulations,
taxes, etc., charged by the airline will have to be borne by the passengers.
Thomas Cook will not be held responsible for the same.
* Any increase in the rate of exchange leading to increase in surface
transportation and land arrangements which may come into effect prior to
departure.
* The tour price is subject to increase without notice if this rate of exchange
changes substantially prior to departure.
* Any expenses of personal nature such as laundry, wines, mineral water, food
and drink not in the regular menus provided by us.
* Tips to guides, hotel waiters, drivers etc.
* Meals other than what is mentioned in itinerary.
* Cost of excursions, city sightseeing, entrance fees and local guides availed
of by the passenger other than those included in your itinerary.
Note:
* Surcharges may be applicable on few of the above departure dates. Please
contact your local travel agent for information on Surcharge dates and
prices.
VISA, PASSPORT & INSURANCE
MEDICAL INSURANCE
VISA REQUIREMENTS
* Double-entry Singapore visa.
Note : Guests holding E- Visa are required to carry a printed copy of the Visa
document.
PASSPORT
* Passport should be valid for 6 months from the date of departure
Day
* 1
* 2
* 3
* 4
* 5
* 6
* 7
* Hotel IBIS Novena or similar in Singapore
* Dinner
Welcome to Singapore:
Welcome to Singapore- The Lion City. On arrival in Singapore meet Thomas Cook
Tour Manager / local representative outside the baggage hall area at the
airport. Sit back in the comfort of your coach, as we drive you to the hotel. In
the afternoon, check into your hotel and relax. (Standard Check in time after
1500Hrs, early check in is subjected to supplement cost). The day is free for
you to explore the bustling city of Singapore on your own. Tonight, enjoy a
sumptuous Indian Dinner at a local restaurant.
Download Itinerary PDF
* Hotel IBIS Novena or similar in Singapore
* Breakfast and Dinner
Guided City tour of Singapore. Visit Merlion park. Visit Buddha tooth Relic
Temple Sentosa Island - Singapore’s premier island resort getaway:
Today after breakfast at the hotel proceed for your guided city tour. Drive past
the Suntec city, Parliament House, Supreme Court, City Hall, China Town and
Little India. Visit Singapore Iconic statue at Merlion park. Visit Buddha Tooth
relic temple, one of the most important place of worship for local Chinese in
Singapore City. This afternoon proceed to Sentosa Island. Today you will
experience one of the highlights of your tour Sentosa Island – The State of Fun
with one-way Sentosa Cable Car. Then visit Madame Tussaud’s Wax Museum, which is
famous for making real life wax figures of famous personalities from across the
world. Evening enjoy Wings of Time show.
Download Itinerary PDF
* Hotel IBIS Novena or similar in Singapore
* Breakfast and Dinner
Morning at Leisure OR opt for OPTIONAL Visit to Jurong Bird Park. Evening, Visit
Gardens by the Bay – Cloud Forest & Flower Dome. Visit Marina Bay Sands –
Sky-park:
Today after breakfast morning will be at Leisure OR Join us on an exciting day
to Visit Jurong Bird Park for an up-close encounter with some of our prettiest
and rarest feathered friends. Other star attraction at this sprawling park
includes the impressive Penguin Coast where you’ll find many species of these
flightless birds. In the evening, Visit the Marina Bay Sands hotel to enjoy
panoramic view of the city from MBS Sky Park. Today visit Gardens by the Bay –
Cloud Forest & Flower Dome. Enter the Cloud Forest, a mysterious world veiled in
mist. Experience breath-taking views surrounded by diverse vegetation ad hidden
floral gems and learn about rare plants and their fast-disappearing environment.
Later visit the flower Dome, the largest glass greenhouse in the world. It
replicates a mild, dry climate and features plants found in the Mediterranean
and other semi-arid tropical regions.
Download Itinerary PDF
* On Board the Royal Caribbean Cruise in Ocean View With Balcony Cabin
* Breakfast and Dinner
Morning is free. Later proceed to cruise terminal to board the Cruise:
Morning is free on own. In the afternoon, we proceed towards the Cruise Terminal
to board your cruise. Cruise offers you a world class exclusive floating resort
on the high seas offering you an impressive array of facilities, entertainment,
recreational activities and services. Treat yourself to the finest cuisine on
board various international restaurants, Indian Food provided as well. Dinner on
board cruise.
Download Itinerary PDF
* On Board the Royal Caribbean Cruise in Ocean View With Balcony Cabin
* Breakfast, Lunch and Dinner
On Cruise:
Enjoy activities & sumptuous meals on board the cruise. Overnight on board the
cruise.
Download Itinerary PDF
* Royal Caribbean Cruise in Ocean View With Balcony Cabin
* Breakfast, Lunch and Dinner
On Cruise:
Enjoy activities & sumptuous meals on board the cruise. Overnight on board the
cruise.
Download Itinerary PDF
* N/A
* Breakfast
Fly back home:
Today after breakfast disembark from the cruise and transfer to the airport as
this fantastic tour comes to an end. Return home with wonderful memories of your
tour with Thomas Cook.
Book Your Additional Night In Singapore With Visit To Uss And Sea:
Per person on Single occupancy SGD – 350 Per Adult on Twin Sharing SGD – 290 Per
Adult on triple sharing SGD – 290 Per Child with Bed SGD – 280 Per Child No Bed
SGD – 275
Additional Night / Add On Tour Itinerary:
Day 7
Visit Universal Studios with S.E.A. Aquarium at the Resorts World Sentosa.
Today after breakfast at the hotel visit SEA Aquarium and Universal Studios
Singapore – most visited moviebased Theme-park of Singapore.
Overnight in Singapore
(B, LC, D)
DAY 8 - Fly back home.
Today after breakfast at your hotel, proceed to the airport as this fantastic
tour comes to an end. Return home with wonderful memories of your tour with
SOTC.
(B)
Download Itinerary PDF
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